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Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

Date post: 18-Nov-2014
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Bill Maclachlan is the Business Director at Red Ant who are based in Rochester in Kent. He was kind enough to share his talk on bringing mobile into your business and the benefits it can have. http://www.liveandsocial.com http://www.digitalinkent.co.uk
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Bringing mobile and tablet devices into your business
Transcript
Page 1: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

Bringing mobile and tablet devices into your

business

Page 2: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 2

2010 prediction: mobile to overtake PC by 2013

Page 3: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 3

2013 reality: it seems to have come true

Page 4: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 4

Mobile searches are increasing..

Search volumes on tablet outpace all devices + 132%

Search volumes on smartphone devices grew + 66%

87% of mobile users search for local information on phones

76% go on to make a purchase or contact the business

Page 5: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 5

Page 6: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 6

Page 7: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 7

Industry stats

72% of UK consumers own a smartphone vs to 58% in 2012

Over 50% of consumers have used a smartphone to check product availability and to buy goods

Actions for businesses:

– Develop mobile commerce capabilities through a mobile site or app

– Put mobile in a predominant position in their advertising strategy

– Explore the possibilities of embedding a mobile payment solution

Page 8: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 8

“Tipping point reached in e-retail, as mobile now accounts for all online growth”

IMRG, September 24, 2013

Sales via Desktop flat-line as sales via mobile devices now account for all online growth

Shift in consumer behaviour confirmed as online shoppers migrate to mobile devices

23% of all retail sales were from mobile devices in Q2 2013

Page 9: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

Your options in mobile

Page 10: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 10

The platforms for you

Look at your website reports and see where your traffic volumes are coming from………….

Page 11: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 11

The channels for you

- faster browsing - better for large images - ideal for video - popular amongst 25+ adults - fast replacing PC as main traffic driver

- slower browsing - needs small images - ideal if search is a big traffic driver for you - a key driver of calls and ‘store locator’ searches

- mid speed browsing - richer experience - ideal for loyal customers

Page 12: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 12

Responsive design as a solution for all devices

Page 13: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

The uses of mobile

Page 14: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 14

The uses of mobile

Page 15: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

The potential of mobile

Page 16: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 16

Connect your website experience to your store

Page 17: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 17

Pay anywhere in store with mobile tills

Page 18: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

08/04/2023 18

Target your customers on their mobile in-store

Page 19: Bill MacLachlan - Bringing Mobile Into Your Business - Digital In Kent 2013

Thank you


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