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The business was established in 1992 and the founder is honorary President

It is a limited company largely staffed by its shareholders and everyone has the opportunity to buy shares after a year

This structure encourages participation, a sense of ownership, and results in continuity and low staff turnover

There is a strong sense of corporate ethics and responsibility, and we are actively involved in the development of our industry as Directors and Fellows of the professional institutes

It is the combination of our operational and commercial experience as line managers together with our technical skills as logisticians which provides clients with practical solutions that work

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Business focus:

Strategy, analysis, operations, project management, implementation, IT systems and training in logistics and the supply chain

Approach:

Staffed by profit responsible Senior Managers from Industry

Our approach is hands-on, practical and very commercial

Solutions are developed with management to ensure they are rooted in the client’s business

Our practical and commercial experience helps ensure that the solutions work in practice

We only recommend solutions which we are happy to help our clients implement

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As consultants:

Developed retail, wholesale and manufacturing supply chain and logistics strategies mainly for UK and mainland European businesses

Designed, built and implemented major logistics operations covering purchasing, sourcing, transport, warehousing, IT systems, inventory and customer service

Reviewed logistics and supply chain operations for capacity, efficiency, flexibility, cost, stock requirements and business risk

As MDs, Directors and Senior managers in line management:

Managed in retailing, wholesaling, manufacturing, third party contracting businesses. MHE and IT systems suppliers in Europe and Worldwide covering a wide range of product sectors

Operated and developed retail, wholesale, distributor and manufacturing NDCs, RDCs and transport networks covering many business sectors in Europe and the rest of the world

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Product/ Service Headline Nature of the Product and Service

Supply Chain & Logistics Strategy

Making the service fit for purpose and cost

Practical development strategies to improve the cost effectiveness and service capability of transport, warehousing, inventory and associated IT systems

Network Design: Capacity & Efficiency

Cost effective capacity planning for the future

Designing and rationalising transport and warehousing operations for efficiency and providing future capacity for growth

Outsourcing Programmes Experienced 3PL commercial support

Managing the Third Party (3PL) procurement processes from specification to evaluation and contract negotiation and implementation

Operations:Rapid Diagnostic Reviews

Practical and fast assessments

Operational audits of transport and warehousing operations and associated IS/IT systems to establish “root causes” and solutions

DC Design & Implementation:Automated & Conventional

Pragmatic operations that work

Design and development of distribution centres based on practical operating experience and the technical skills to handle Automation

Inventory Management Optimising Working Capital

Establishing the correct stock levels and deployment processes to meet demand

IT systems specification, selection and evaluation

IS/IT systems for practical operators

Helping clients chose the right system for their needs, and identifying options for the improvement of existing systems from strategy to implementation

Cost and Profitability Reviews and Dashboards

Analytics and activity-based costing

Helping transport and warehousing clients with business analysis, activity-based costing models and KPIs to achieve more effective results

neilmiddleton@bishamconsulting.comNeil Middleton, CEO, 07767 377270

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Our solutions work – they are commercial and practical

Our line management experience and technical expertise helps keep our feet on the ground and ensures we provide sensible results and manage business risk effectively

We have a proven track record of delivering successful projects on time and on budget

Automotive

Chemicals

Electronics and Electricals

Engineering and Industrials

Food and Drink

Manufacturing

Oil & Gas

Pharmaceuticals & Healthcare

Retailing

Telecoms

Third Party Contracting (3PLs/4PLs)

Wholesale Distribution

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AllianceBoots

Ann Summers

Argos

Armstrongs

BAA

B&M Retail

Becton Dickinson

Bomi

Bison

Bosch

Booker

Boots

BP

B&Q

Brammer

Bunzl

Cadburys

Cannon Group

Chubb Fire

DHL

Dreams

Eisai

Goodyear Dunlop

Greenham

HAVI logistics

Hiab

Heron and Brearley

Hoffmann - La Roche

Homebase

Hutchison 3G

Interfloor

Invista

JCB

JD Williams

Johnson & Johnson

JSP

Kärcher

Keenpac

Kraft Jacob Suchard

Kuehne & Nagel

Sainsburys

Serco

Solent Health

Salton Pifco

Spicers

Sun Chemicals

Sylvania Lighting

Tetleys

Thurrock Council

Time Warner

TK Maxx

TM Lewin

Toolbank

Toyota

Unipart

Vodafone

Waitrose

WHO/PATH

Wrap

YARPIVO

LDC

Martin McColl

Marks and Spencer

Marshall Aerospace

Milestone (EAC)

New Look

Palletforce

Palletline

Panasonic

Parcelforce

Paperchase

Paul Smith

Pierre Le Goff

PJH Group

Reckitt Benckiser

Reliance

Remington

River Island

Rockwool

Royal Mail

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Sector & Scale Project Tasks Results

Food Retail(Contracts worth 200 M€)

Outsourcing Frozen Food Tender Specifications and Data PreparationContract Negotiations

Savings 11% - Free increase in capacity

Food Wholesaling & Retail(Contracts worth 2,000 M€)

Procurement & Logistics Contract Tenders to wholesalers

Bid StrategyTender Specifications and Data PreparationCommercial Advisors

Increase profitability/ new product development

Health and Beauty Retail:Pharma; Food; Giftware(Contracts worth 400 M€)

Outsourcing Primary and Secondary Distribution

Insource/Outsource StrategyTender Specifications 3PL Tender Process ManagementBid Evaluation and AssessmentContract Review & Negotiations

Savings (12%) of operating costs (on-going project)

Telecommunications(Contracts worth 70 M€)

Outsourcing Transport and Installation of RT Networks

Efficiency Reviews3PL Tender Process ManagementBid Evaluation and Assessment

Savings (24%) of operating costs

Electronics Manufacturing Outsourcing DC Operations 3PL Tender Process ManagementContract negotiations

Savings (8%)

We also provide commercial advice to 3PLs and have prepared contract bids worth € 900M over the last 5 years on their behalf – resulting a 60% win rate

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Sector & Scale Project Tasks Results

Fashion Retailing and Manufacturing DCs(40k m2)

RDRs and Capacity Reviews DC Rapid Diagnostic Reviews (RDRs)Future Capacity PlanningNew efficient layout designs for DCs Inventory reviews / stock reduction

Capacity increases 24%Working capital reduction 14%

General Merchandise:Homeware; Furniture etc. (150k m2 of warehousing)

Multi-DC Efficiency Reviews and Capacity Planning

DC Rapid Diagnostic Reviews (RDRs)Future Capacity PlanningNew layout designs for DCs

10 M€ operating savings – more efficient DCs

DIY/Bricolage:(85k m2 DC)

Diagnostic and Recovery Plan for failing Automated DC

DC Rapid Diagnostic Review90k pallet store; 50k tote ASRS; 40k APRIT Systems and WMS reviewOperational performance assessment

Key systems weaknesses identified; Recommendations implemented

Pharmaceutical wholesale FTE reduction through processand warehouse layout reengineering

12 DC’s : 3 weeks audit and recommendations. Presentation of execution plan and sign off with trade union representatives

8% reduction in workforce over a >1000 staff scope

Retail distribution Logistics Network Review 13 week programme to review operations and develop a strategy to resolve capacity and efficiency problems

12% reduction in operating costs; 8% reduction in inventory

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Sector & Scale Project Tasks Results

Food Services Distribution(Pan-European - Sales 2,000 M€)

IT and IS Strategy and Efficiency Review

Bespoke ERP and SAP IT/IS Strategy Business plan / IT GAP analysisFuture development plan Budgeting and business caseBuying Review

Reversal of previous high capital cost strategy and implementation of alternative plan (on-going)

Healthcare at Home Services (63 branches in France)

Structuring a central supply chain function and optimising network configuration

Logistics process mapping, organisation roles and definition of optimum location for central, regional and local inventory

Structured a supply chaindepartment incl. procurement. Reduced inventory and M2 by 15% at same customer service levels

Mobile telecoms(240,000 m2 – 15 sites across Europe)

Defining a 3PL strategy across Europe for a distributor in hi tech product willing to develop 3PL SC services

Market sizing, competitors analysis, value proposition, pricing strategy, resource planning, 3 year plan and go to market plan

Confidential

Leisure & entertainment European supply chain strategy

Country level definition of supply chain organisation in line with customer promise (lead time, multiple brands combined assortment deliveries)

In implementation - On going

We provide strategy level advice to retail, service companies and manufacturing companies, backed by detailed budgeting and workable implementation plans.

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Sector & Scale Project Tasks Results

Fashion Retail:Apparel and Accessories(44k m2 Semi-automated DC)

Future DC Strategy and Design(equivalent to the Stage 1 project for Amer Sports)

Capacity planningLocation assessment DC Concept designBuilding and Land specifications MHE and Build BudgetsImplementation planning

Facility built and Operating

Fashion Supplier:Automated DC** Shanghai

Automated Warehouse design and implementation

DC designBudgetingInstallation and Commissioning

MHE Implemented

Engineering:MTO; Spares; OEM equipment(18k m2: Semi-automated DCs)

Multi-country DC Design Projects

Future Capacity PlanningComparison of Automated designs vs. Conventional solutionsImplementation and Migration planningBudgeting and Risk AssessmentsBusiness Case Development

Projects in design & implementation

Food Manufacturing:Consumer Goods & Homewares

Factory Warehouse Design and Plant Integration

Design concepts and CostingMHE Equipment TenderingImplementation Reviews

Facility built and operating

As managers for major 3PLs, we have been involved in many implementations from commercial responsibility to implementation

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