BIZMAIL PLUS SERVICES BizMail+ Version 3bizmail.net4india.com/bizmail/Manual.pdf · BIZMAIL PLUS...

BIZMAIL PLUS SERVICES

BizMail+ Version 3.2

OVERVIEW AND ADMIN MANUAL

Client Confidential Version 3.2

GENERAL INFORMATION

This document has been prepared for the Existing and prospective clients of Net4India.

Last Revised: Version: 3.2

Table of contents

GETTING STARTED 1-1

Case 1 1

Case 2 1

ADMIN SETTINGS 2-2

Change Admin Password 2

Add Sub domain 3

CUSTOMIZE 6-9

Upload Logo / Image 6

Theme & Title 7

Website Plug-in 8

Banner Settings 9

User Management

10-11

Add User 10

View All User 11

Forward 12

Rename User Alias 13

Search Users 14

Add Bulk Users 15

Email Monitoring 17-21

Add Monitor 17

Edit Monitor 19

Delete Monitor 20

View Monitor 21

Group Email 22-25

Add Group 22

Edit Group 23

Delete Group 24

View All Group 25

Spam Policy 26-29

Black Listing 26

White Listing 27

Message Filter 28

Spam Tuning 29

Catch All Account 30

Manage All A/C 30

Getting Started

In order to activate the bizmail plus pack administrator needs to make the changes as per

details received in Welcome mail.

Case 1: In Case Name Servers of the domain are pointed to Net4 India

Incase Name Servers of the domain name are with net4india then all The MX and CNAME

entries will be done automatically.

Case 2: In Case Name Servers are not with Net4 India

If your domain is not pointed to our Name Servers as mention below:

Primary Name Server: ns1.net4india.com Secondary Name Server: ns2.net4india.com

(To check your name servers’ details, click the link given below)

http://www.net4.in/net4app/aspx/domains/searchDomain.aspx#marketingtab

Then User has to contact the name server provider In order to get the MX and CNAME entries

done. Kindly provide all the MX and CNAME entries which you have received in the welcome

mail to the name server provider to get the same entries done.

A) Create the MX Record in the following Manner

Create the MX RECORD as mail.domainname.com Point this MX RECORD to the I.P. 202.71.131.224

B) Make the CNAME Entry for your POP & SMTP in the following Manner.

pop.domainname.com. IN CNAME mail.domainname.com smtp.domainname.com. I N CNAME bizsmtp.net4india.com. smtpauth.domainname.com. IN CNAME smtpauth.bizmail.net4india.com.

ADMIN MANUAL BIZMAIL PLUS Page No: 1

http://www.net4.in/net4app/aspx/domains/searchDomain.aspx#marketingtab

Admin Settings

1. Change Password

The Administrator can change the admin panel password at any point of time. Password can be

changed by log into the admin panel with current User and password then move the Cursor to

Admin Settings and click on Change Password. It will ask for Old password which you have to type

in the mention box - > then type new password and re type the new password and click on submit.

ADMIN MANUAL BIZMAIL PLUS Page No. 2

2. Add Sub Admin

Through this link you can add sub-admin users ; to add sub-admin user you need to move the

cursor to Admin Settings and click on Add Sub Admin then you can add sub-admin user it will

ask for some details as an user name , password etc. Details with (*) sign are mandatory to fill,

then Click on Add.


After you successfully add the sub-admin user, following screen a) will appear.

After clicking on Assign, screen b) will appear:

a. You can select Role and permission type to be given to sub-admin. b. Combination of Role and permission type will be granted to sub-admin user after

clicking on Grant and will be displayed under permissions.

c. Permissions granted can be revoked easily by selecting the role and permission type to be revoked and then clicking Revoke.

d. All sub-admin users has a default permission i.e. Can view Information (They can

view but cannot add, edit or delete anything).

e. Role specific to permissions are divided according to control tabs available in admin

panel.

f. Sub-admin user after logging in with its credentials will be able to access only those

functionalities in admin panel that are granted to it.

g. Sub-admin user can easily be deleted by clicking on Delete This User button.

h. Password of sub-admin user can easily be read by clicking on masked password

and can be updated by editing existing password and clicking on Update Password.

a)

b)


You can manage created sub-admin users anytime by clicking on Manage Sub-Admin Users

button that is available in screen c) which is shown after we click Add Sub Admin link in Admin

Panel. After clicking on this button screen d) will appear where we can manage created sub-

admin users i.e. Change Permissions, Change Password, Delete User.

c)

d)


Customize

1. Upload Logo/Image

Through this link you can upload the logo / Image or Banner of your company, uploaded Image

will reflect on the Admin panel and the uploaded logo will reflect in your webmail. To upload the

Logo or Image Move the cursor on Customize and click on Upload Logo/Image then click on

Browse to select the location of Image which is stored in your system and click upload.

ADMIN MANUAL BIZMAIL PLUS Page No.6

2. Theme & Title

Through this link you can change the theme of your webmail Interface; to change the theme

you need to move the cursor to Customize and click on Theme & Title then you can choose the

theme from drop down menu in Current theme Section and Click on Update.


3. Website Plug-in

Through this link you can customize the webmail’s login table on your website. You just have to copy paste the coding mention to your website coding.


4. Banner Setting

Through this link you can enable or disable the banner which is reflecting in your Login Page. To

disable or enable the banner you need to move the cursor on Customize and click on Enabled/Disabled

banner then click on the check box in front of Disable/Enable Banner and click on submit.


User Management

1. Add User

In order to Create the e-mail id’s you need to move the cursor on User Management and click on Add user then it will ask for some details as an user name , password etc. Details with (*)

sign are mandatory to fill. In case you want to create e -mail id as ‘[email protected] ‘then in user name you have to type ‘email’ only and then fill rest of the details then click submit.


mailto:[email protected]

2. View All User

Through this link you can view all the users created under your admin panel, from this link you

can do the following:

a. Reset the Email id password by clicking on Reset password. b. Change the status of e-mail id (activate or deactivate) by clicking on check box in

front of the user and then click on Toggle.

c. Delete the user by clicking on check box in front of User and then click on Delete. d. Change the quota (space) allotted and other details of particular User by clicking on

Edit then change the required details and click on Update.


3. Forward

Through this link you can activate e-mail forwarding. Move the cursor to User Management

and click on forward then click on alphabet from which your e-mail id starts.

Enter the e -mail id on which you want to forward the mails in Forward To section and check on Keep a

copy while forwarding (In Case you want to have copy of same mail on your mail box) and click on

Update. Further, you can enter multiple e-mail ids in forward to section just use comma (,) as separator.


4. Rename User Alias

Through this link you can rename the already created e -mail ids. You need to move cursor on

User management and click on Rename User Alias then type the Username which you rename in

Alias Name section and type the new alias name in New Alias Name section and click on Submit.


5. Search User

Through this link you can search the created e-mail ids in your admin panel. You need to move

the cursor on User Management and click on Search User then type the Alias name or complete

e-mail id in the E-mail id section and search.


6. Add Bulk Users

In order to create the Email-Id’s in bulk you need to move the cursor on User Management

and click on Add Bulk users then after that you will find a button Download Sample. Click that

button to download the sample excel file which contains the sample data in the format

required. Prepare an excel file (.xls) containing data of Email-Id’s to be created according to the sample file provided. Then upload that excel file.


After you successfully upload the file, following screen a) will appear.

After clicking on Confirm:

a. If the data in uploaded file is in correct format for all Email-id’s, then all Email-id’s are created successfully.

b. If for some or all Email-id’s, data is not in correct format or Email-id already exists

then screen b) will appear which will show Email-id’s whose creation failed along with reason of failure. Record of failed data can be downloaded as csv file by clicking

on Download as CSV button.

a)

b)


Email Monitoring

Through Email Monitoring Feature administrator can monitor all the incoming and outgoing

e-mails of their users.

1. Add Monitor

Through this link you can activate e-mail monitoring it will show you list of all created e-mail ids

in your panel. You can select the users you want to monitor by clicking on the check box which

are there in front of the user and also check on the E-mails you want to monitor (Incoming or

Outgoing or both) and then select the forward e-mail id from drop down menu on which you

want to receive the copy of mails and click on Monitor E-mails.

By activating e-mail monitoring feature whatever e-mail id you monitor. One copy of their

send and receive mail will also be delivered on forward e-mail id as Bcc.



2. Edit Monitor

This link can be used to edit e-mail monitoring e.g. if you want to modify the e -mail id’s for monitoring you can click on edit and check on the e-mail id’s which you want to edit then make the changes accordingly( Incoming or Outgoing or both)


3. Delete Monitor

Through this link you can delete the e-mail monitoring feature in case you have activated the

same. Move the Cursor on Email Monitoring and click on delete monitor then click on check box

in front of the e-mail ids you want to remove from monitoring and click delete.


4. View Monitor

Through this you will be able to view on which e-mail monitoring is activated and to which e-

mail id their mails are getting forwarded as BCC.


Group E-mail

Through Group e-mailing feature, The administrator can create the groups, so that e-mails

sent to the particular group will delivered to all the users in same group.

1. Add Group

Through this link you can create the group e-mail id. You can select the e-mail id to be added in

group by check on the right side and then give any name in the group and click on Add Group.


2. Edit Group

Through this link you can make changes to already created groups under the admin panel. You

need to move the cursor on Group Email and click on Edit Group then click on edit in case you

want to edit any group then you can add or remove the e-mail id’s from the same group


3. Delete Group

Through this link you can delete the created group. In order to delete the created group

check on the box which group you want to delete and then click on delete link.


4. View All Group

Through this link you can see all the groups created and the e-mail id’s which are there in the particular group.


SPAM POLICY

With this Feature administrator can Black list and white list the e-mail id’s or domain and activate the message filter along with control the anti spam effectiveness.

1. Black Listing

Through this link you can block incoming messages from particular domain or email address. Please

Enter/ Remove e-mail address in the Enter new e-mail id section (check block the entire domain in case

you want to block all the mails from same domain) and click on Add black list. Same will be added and

will start reflecting on the right hand side box. In case to want to remove the e-mail id from the list then

select the e-mail id from the box on right hand side and click Remove.


2. White Listing

Through this link you can White List incoming messages from particular domain or email address.

Please Enter/ Remove e -mail address in the Enter new e-mail id section ( check white list the entire

domain / company in case you want to allow all the mails from same domain) and click on Add white

list. Same will be added and will start reflecting on the right hand side box. In case to want to remove

the e-mail id from the list then select the e-mail id from the box on right hand side and click Remove.


3. Message Filter

Through this link you can Add / Remove the message filters (e.g. if any mail contains objectionable or

inappropriate subject (Spam, Viagra etc.) can be blocked. You can select from the drop down menu, type

the phrase and select Return or Blocked or delivered to e-mail address and click on save. Once it is

saved it will start reflecting below in existing filters and you can also remove or Edit the same from there.


4. Spam Tuning

Through this link you can Control the Anti Spam Effectiveness by clicking on one of the mention

radio buttons (-4 being less aggressive and 4 being more aggressive) and click on save.

Less aggressive: Maximum numbers of mails received into your inbox and other folders

according to defined e-mail message rules.

More aggressive: Maximum numbers of mails will be moved to Junk folder and you have to

check your junk folder regularly for important mails.

Neutral: In this case the system will identify the spam mails and send them to Junk folders.


Catch All Accounts

With Catch All feature administrator can activate the catch all account. With this feature all the

e-mails which are sent to non existing e-mail address or misspelled e-mail address will be

delivered to the catch all e-mail id.

Manage All A/c

Through this link you can select the alias (E-mail id) from drop down menu where you want the

e-mail to be forwarded and click on Edit.


Home

To go to the Home page you can click on the mention link.


Log Out

To protect your Admin panel you should always logout when you are finished your work.


Date post:	11-Nov-2018
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