BlackBerry Bold 9700 Smartphone Version: 5.0

User Guide

To find the latest user guides, visit www.blackberry.com/docs/smartphones.

SWDT643442-643442-1120125331-001

Contents Welcome to BlackBerry!............................................................................................................................................................................................................................ 10

Feature availability..................................................................................................................................................................................................................................... 10

Find more information............................................................................................................................................................................................................................... 11

Start using your device.............................................................................................................................................................................................................................. 11

Navigation and typing............................................................................................................................................................................................................................... 12

BlackBerry basics....................................................................................................................................................................................................................................... 12

Troubleshooting basics.............................................................................................................................................................................................................................. 16

Shortcuts..................................................................................................................................................................................................................................................... 19

BlackBerry basics shortcuts...................................................................................................................................................................................................................... 19

Phone shortcuts.......................................................................................................................................................................................................................................... 19

Message shortcuts..................................................................................................................................................................................................................................... 20

File and attachment shortcuts.................................................................................................................................................................................................................. 21

Media shortcuts.......................................................................................................................................................................................................................................... 21

Browser shortcuts....................................................................................................................................................................................................................................... 22

Calendar shortcuts..................................................................................................................................................................................................................................... 23

Typing shortcuts......................................................................................................................................................................................................................................... 23

Search shortcuts......................................................................................................................................................................................................................................... 24

Map shortcuts............................................................................................................................................................................................................................................. 24

Shortcuts troubleshooting......................................................................................................................................................................................................................... 24

Phone........................................................................................................................................................................................................................................................... 25

Phone basics............................................................................................................................................................................................................................................... 25

Emergency calls.......................................................................................................................................................................................................................................... 28

Volume......................................................................................................................................................................................................................................................... 29

Voice mail.................................................................................................................................................................................................................................................... 30

Speed dial.................................................................................................................................................................................................................................................... 31

Conference calls......................................................................................................................................................................................................................................... 31

Call logs....................................................................................................................................................................................................................................................... 33

Call waiting................................................................................................................................................................................................................................................. 35

Call forwarding........................................................................................................................................................................................................................................... 35

Call blocking............................................................................................................................................................................................................................................... 37

Fixed dialing................................................................................................................................................................................................................................................ 38

Smart dialing.............................................................................................................................................................................................................................................. 39

TTY support................................................................................................................................................................................................................................................. 40

Hearing aid mode...................................................................................................................................................................................................................................... 41

Multiple phone numbers........................................................................................................................................................................................................................... 42

Phone options............................................................................................................................................................................................................................................. 42

Phone shortcuts.......................................................................................................................................................................................................................................... 44

Phone troubleshooting..................................................................................