Blackboard: Blackboard: Content CollectionContent CollectionImprovementsImprovements

Kerry FitzsimmonsBryan Valentine

Tom BorynskiBen Jackson

Nick Sroka

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OverviewOverview What is Content What is Content

Collection?Collection? Problems with Content Problems with Content

CollectionCollection WorkflowsWorkflows InterfaceInterface Unnecessary InformationUnnecessary Information

Fixing the ProblemsFixing the Problems Improvement outcomesImprovement outcomes

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What is Content Collection?What is Content Collection? The Blackboard Content Collection is a The Blackboard Content Collection is a

solution for collaborating on, controlling, solution for collaborating on, controlling, editing, and storing reusable content editing, and storing reusable content items across course sites, the University items across course sites, the University and among colleagues at other and among colleagues at other institutions.institutions.

http://www.princeton.edu/as/bbfaq/Questions/content_system.htm#1

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What is Content Collection?What is Content Collection?

Content Collection is a very useful tool for the Content Collection is a very useful tool for the facilitation on learning here at FSU. Here are facilitation on learning here at FSU. Here are some attributes of Content collection:some attributes of Content collection: VersioningVersioning Global PermissionsGlobal Permissions WorkflowsWorkflows Data StoreData Store Public_htmlPublic_html CommunicationCommunication Desktop InterfaceDesktop Interface

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ProblemsProblems

Although Content Collection is a useful Although Content Collection is a useful tool, it does come with a few problems.tool, it does come with a few problems. The workflow feature on Content Collection The workflow feature on Content Collection

is complicated to use.is complicated to use. In “Institutional Content” the user is In “Institutional Content” the user is

provided with excess information.provided with excess information.Because these and other problems exist Because these and other problems exist

with the Content Collection, student with the Content Collection, student usage is down.usage is down.

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WorkflowsWorkflows While making workflows is not While making workflows is not

very complicated accessing an very complicated accessing an existing workflow can be existing workflow can be counter intuitive.counter intuitive.

Steps:Steps: 1) Click tools,1) Click tools, 2) Find Workflow activities,2) Find Workflow activities, 3) Choose either sent or received 3) Choose either sent or received

workflows,workflows, 4) Select desired workflow,4) Select desired workflow, 5) Finally, click content items of 5) Finally, click content items of

the work flow.the work flow. It takes a total of 5 navigation It takes a total of 5 navigation

click to access the data!click to access the data!

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Fixing WorkflowsFixing Workflows Add new menu Add new menu

navigation button.navigation button. ““My Workflows” My Workflows”

menu will show menu will show all work flows, all work flows, sent and sent and received, with all received, with all creation creation information.information.

Once a workflow Once a workflow is selected, the is selected, the content items in a content items in a user interface.user interface.

Insert a new navigation button

called “My Workflows”.

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Fixing WorkflowsFixing Workflows

Making the suggested changes will…Making the suggested changes will… allow the user to access data in the allow the user to access data in the

accordance with the “3-Click-Rule”.accordance with the “3-Click-Rule”. present the user with a intuitive interface that present the user with a intuitive interface that

will guide him/her to what they what.will guide him/her to what they what. promote usage through easy of use practices.promote usage through easy of use practices. lead the facilitation of learning.lead the facilitation of learning.

Kendall, Kenneth, and Julie Kendall. Kendall, Kenneth, and Julie Kendall. Systems Analysis And Design Sixth Systems Analysis And Design Sixth EditionEdition. New Jersey: Pearson Prentice Hall, 1992 . New Jersey: Pearson Prentice Hall, 1992

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Unnecessary InformationUnnecessary Information Content Collection contains

superfluous and unnecessary information. An example of this

unnecessary content is the information provided in institution content.

This extra information slows down the process of loading and retrieving information from the Content Collection System by causing information overload to its users.

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Limiting InformationLimiting Information

Changing the Content Changing the Content Collection with our Collection with our suggestions will…suggestions will… allow more storage space to allow more storage space to

be used by the user.be used by the user. make browsing for college make browsing for college

related information much related information much easier.easier.

increase security of increase security of important information.important information.

create more student usage create more student usage by decreasing the possibility by decreasing the possibility of information overload.of information overload.

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Limiting InformationLimiting Information We can limit information by…We can limit information by…

making the information provided be defaulted to the information provided by the user’s college. Such information can be placed in workflows.

removing the Institutional Content button. making public workflows searchable and

subscribe-able like “groups” are on social networking websites. This would allow unconventional consumers of the information to obtain required information without having to overload other users with unnecessary information.

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SummarySummary Content Collection can Content Collection can

be a beneficial tool for be a beneficial tool for the facilitation of the facilitation of learning.learning.

Workflows can be altered Workflows can be altered cosmetically and cosmetically and navigationally to promote navigationally to promote usage.usage.

Sometimes too much Sometimes too much information can have a information can have a negative effect on users.negative effect on users.

If the changes are made If the changes are made to Content Collection, the to Content Collection, the survey shown here will survey shown here will generate different generate different figures.figures.

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Questions?Questions?

Questions, comments, concerns, Questions, comments, concerns, criticisms?criticisms?