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PROPRIETARY & CONFIDENTIAL 7/8/15
Sandra Fathi President, A!ect Web: www.a!ect.com
Blog: www.techa!ect.com Email: sfathi@a!ect.com Twi"er: @sandrafathi
Bloggers Speak Out: New Paid & Pitching Techniques to Score More Placements
Ragan Webinar July 9, 2015
PROPRIETARY & CONFIDENTIAL
SANDRA FATHI
! President, A!ect ! Public Relations and Social Media Firm ! Serving Technology, Healthcare and
Professional Services Clients
! Current A"liations: ! PRSA-NY Board Member ! PR Council Member
! Previous A"liations: ! Chair, PRSA Tri-State District ! President, PRSA-NY Chapter ! President, PRSA Technology Section
PROPRIETARY & CONFIDENTIAL
AGENDA
I. What’s New
II. Influencer Marketing Strategy
III. Targeting: Research & Tools
IV. Social Media Relations
V. All About the Content
VI. Money Matters: Promotions & Sponsorships
VII. Great Expectations: Product & Service Reviews
PROPRIETARY & CONFIDENTIAL
Part I: WHAT’S NEW
Citizen Journalist
Blogger
Social Media
Influencer
Platform Star
Traditional Media
Publication Blog
Online Only Publication
Social Media
Channels
PROPRIETARY & CONFIDENTIAL
BLOGGER REVOLUTION TO EVOLUTION
Ear
ly B
logg
ers Deep Subject
Experts Distinct Audiences Platform Agnostic Engaged as Individuals
Sec
ond
Gen
erat
ion Broad Categories
(i.e. Mommy Blogger) Topic Creep Platform Limited Engaged as Individuals but Often in Groups or Blogger Networks
Nex
t Gen
erat
ion Specific Domain
of Influence (Not Expertise) Micro-focus Platform Specific Engaged as Individuals or as Part of Platform-Specific Networks
PROPRIETARY & CONFIDENTIAL
Part II. INFLUENCER MARKETING STRATEGY
1. What is the Business Outcome We Want to Achieve?
2. Who is our target audience? • Customers • Prospects • Employees • Investors
3. Where are they congregating? 4. What are they interested in? 5. Who are they listening to? 6. What action do we want them to take? 7. How will we measure success?
PROPRIETARY & CONFIDENTIAL
THE BLOGGER SPECTRUM
Personal Blogger - Hobbyist Professional - Journalist
PROPRIETARY & CONFIDENTIAL
THE HOBBYIST
! For the Love
! For the Cause
! For the Money
! For the Fame
! For the Freebies
! For the Soul
PROPRIETARY & CONFIDENTIAL
THE PROFESSIONAL
! For the Editor
! For the Job
! For the Readers
! For the Clicks
! For the Fame
PROPRIETARY & CONFIDENTIAL
RULES OF ENGAGEMENT
! Journalist
! Separation of Editorial & Advertising Functions
! Clear Editorial Policies
! No Compensation
! Paid Programs Through Advertising or Marketing Dept.
! Hobbyist
! May or May Not Separate Editorial & Advertising Functions
! Unclear Editorial Policies (Read the Blog or Ask)
! May or May Not Accept Compensation
! Paid Programs May Be Through the Same Individual
PROPRIETARY & CONFIDENTIAL
PART IV: SOCIAL MEDIA RELATIONS
Engaging & Building Relationships.
Where to Start:
1. Set Goals & Strategy
2. Provide Full Disclosure
3. Seek Opportunities for Relevant Engagement
4. Become a Resource/Thought Leader
5. Value Over Noise – Quality Over Quantity
6. Bring Online Offline
7. Create Partnerships for Long-term Success
PROPRIETARY & CONFIDENTIAL
ENGAGING & BUILDING RELATIONSHIPS
Quick Tips:
1. Give & Get: Retweets, Likes, Shares, Favorites
2. Read & Comment: On Articles, Blog Posts, Videos etc.
3. Ask & Answer: Ask Questions (Bloggers are People) and Answer
Requests (Help them find sources)
4. Know Your Target: Their Habits, Pet Peeves, Special Sections,
Biases, Personal/Professional Background etc.
5. Know Your Target’s Audience: Same as Above
PROPRIETARY & CONFIDENTIAL
WHAT TO AVOID
1. Stereotyping, Making Broad Biased Assumptions
2. Releasing Confidential Information
3. Attaching Blogger’s Name to Irrelevant Content
4. Blatant Flattery
5. Repetitive Content
6. Inadvertently Outing a Blogger’s Story or Methods
7. Compromising Their Ethics
8. Asking ‘Too Much’
9. Confusing Paying Someone with Buying Someone
PROPRIETARY & CONFIDENTIAL
Part V. ALL ABOUT THE CONTENT
1. Make their job easier ! Educate ! Provide publish-ready resources
• Images • Infographics • Slideshows • Quotes • Feature releases/press releases • FAQs • Links
2. Be willing to invest ! Provide access to executives ! Customize content
! Offer exclusives ! Provide incentives, samples,
and giveaways for the community
3. Distinguish between editorial engagements (earned) and promotional (paid) engagements
4. Be transparent, comply with all legal and ethical and disclosure obligations
5. Offer fair compensation
PROPRIETARY & CONFIDENTIAL
PART VI. MONEY MATTERS: PROMOTIONS & SPONSORSHIPS
1. Read the website – is there an advertising, sponsorship, marketing,
about or FAQ section?
2. Read the blog – see if mention of how to work together with brands
is clearly articulated or previous examples are visible
3. Ask the blogger directly – separately from your editorial content –
about advertising and promotional opportunities and policies
4. Ask if they work with a representative or sales person
5. Approach (cautiously) with your own suggested program
6. Go through a blogger network or platform network
PROPRIETARY & CONFIDENTIAL
Part VII. GREAT EXPECTATIONS: PRODUCT & SERVICE REVIEWS
! Free vs. Paid - Don’t mix and match – determine your priority for initial
outreach based on your goals and knowledge of the outlet
! Try to separate church and state – try not to mix the earned and paid
conversations in one, even when the blogger does. It can get
confusing, messy and lead to a frustrated blogger (and client).
! Try to confirm in advance, willingness to review product before
sending valuable samples. Never send out product you expect to have
returned without explicit prior agreement – and even then, it may not
be returned. Make the process as simple and painless as possible for
the blogger (prepaid, return envelopes/delivery services).
PROPRIETARY & CONFIDENTIAL
PAID REVIEWS - CLEAR COMMUNICATIONS 1. Introduce your company, product/service and make your intentions clear.
For example: ! This is a promotional opportunity….We are offering to
o Pay you $X
o Provide X free samples for you or your readers o Provide you with use of our product for X time
2. Be clear on your expectations in return. For example:
! We are asking our partners to o Write a blog post, product review or other type of content o Post on social media X times
o Conduct a giveaway or contest with their readers 3. Explain any parameters or limitations. For example:
! Only available to the first 50 respondents
! Must post by X date ! Must be able to provide proof of readership above X
PROPRIETARY & CONFIDENTIAL
FOR CONSIDERATION
! Understand the consequences of a poor review – will the blogger still write about it?
! Determine your level of editorial control, if any, over what is published
! Don’t be petty regarding the value of the product or service if it’s insignificant, or insignificant to the client (However, understand the ‘use’ of a product may have significant value even if it is returned – such as a car.)
! Always abide by the rules of disclosure, and insist that the blogger does as well
PROPRIETARY & CONFIDENTIAL 7/8/15
Contact Information & Resources:
On Slideshare – www.slideshare.net/sfathi
Sandra Fathi President Affect 989 Avenue of the Americas, 6th Floor New York, NY 10018 212 398 9680 [email protected]
Twitter: @sandrafathi LinkedIn, Facebook: Sandra Fathi Web: www.affect.com Blog: www.techaffect.com