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BlogWell Bay Area Social Media Case Study: Xerox, presented by Jay Bartlett

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Jay Bartlett Thought Leadership & Social Marketing This video is from BlogWell San Francisco June 20, 2011 socialmedia.org/blogwell SocialMedia.org Case Studies This presentation is from BlogWell Bay Area August 6, 2013 socialmedia.org/blogwell
Transcript

Jay Bartlett

Thought Leadership & Social Marketing

This video is from

BlogWellSan FranciscoJune 20, 2011

socialmedia.org/blogwell

SocialMedia.orgCase Studies

This presentation is from

BlogWellBay Area

August 6, 2013socialmedia.org/blogwell

©2013 Xerox Corporation. All rights reserved. Xerox® and Xerox Design® are trademarks of Xerox Corporation in the United States and/or other countries.

Thought Leadership & Social Marketing August 6, 2013

You Know Us, Right?

Xerox Transformed

Focused on Healthcare

Working with 700 hospitals, 37 states and the top 20 managed healthcare plans.

Content and Distribution Ecosystem

Thought Leadership

HealthBiz Decoded

Social Executives

TEDMED

Content and Distribution Ecosystem

Thought Leadership

HealthBiz Decoded

Social Executives

TEDMED

HealthBizDecoded.com

• Launched in April

• Geared towards

healthcare BDMs;

administrators and

operations

• Mix of original and

curated content

• Relevant 3rd party

content discovery

How We’re Executing

One piece of content is added

each day, shared on social

channels and pitched to other

media.

HealthBiz Decoded: Trusted Editorial

• Topics that are

important to the brand

• Stories like those in a

trade magazine

• Thought leadership

Measuring Success: Metrics

Measuring Success: Increased Attention

Measuring Success: Increased Attention

Key Learnings

Paid needs to support the strategy

Some stories drive clicks…

Amplify through interview subjects

…others drive social sharing

Key Learnings

The power of repurposing: write once, broadcast many.

Key Learnings

The power of repurposing: write once, broadcast many.

Key Learnings

The power of repurposing: write once, broadcast many.

Content and Distribution Ecosystem

Thought Leadership

HealthBiz Decoded

Social Executives

TEDMED

Content and Distribution Ecosystem

Thought Leadership

HealthBiz Decoded

Social Executives

TEDMED

Social Engagement: Industry Influencer

Social Engagement: @XeroxHealthcare

• 210 New followers

• 28 Followers from influencer list

• 294 Tweets

• 1,236,870 Impressions

Social Engagement: Promoted Tweets

• 6 tweets from @XeroxHealthcare

• Engagement rates: .81% (timeline), 1.93% (in-search)

• Feature article bitly: more than 900 clickthroughs

• High number shows the effectiveness of supplementing

high-performing organic tweets with paid promotion

• Healthbiz Decoded bitly: more than 500 clickthroughs

• Impressions: 1,024,752

• Clicks: 8,255 / RTs: 57 / Replies: 13

• New followers: 194

Social Engagement: #SimpleHealth

• Nearly 800 mentions of

#SimpleHealth

• More than tripled goal of

influencers using

#SimpleHealth

Xerox in Unexpected Places

• Unique Visits: +102%

• Visits: +75%

• Page Views: +49%

HealthBiz Decoded @TEDMED

Content and Distribution Ecosystem

Thought Leadership

HealthBiz Decoded

Social Executives

TEDMED

Content and Distribution Ecosystem

Thought Leadership

HealthBiz Decoded

Social Executives

TEDMED

Driving Thought Leadership

Driving Thought Leadership

In six words, what’s your vision for the future of

health?

Influence Gap: Healthcare Innovation

2/1/2013 7/9/2013

Influence Gap: Electronic Health Records

2/1/2013 7/9/2013

Strong Runway Ahead

• Integrating more owned assets

• Implementing events

• Delivering exposure for SME’s

• Increased role in government affairs

• Advocacy at scale

• Increased Revenue

Thank You!

Twitter: @jay_bartlett

Learn more about past and upcoming BlogWells

socialmedia.org/blogwell

This video is from

BlogWellSan FranciscoJune 20, 2011

socialmedia.org/blogwell

SocialMedia.orgCase Studies

This presentation is from

BlogWellBay Area

August 6, 2013socialmedia.org/blogwell


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