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8/3/2019 Blue Ocearn Strategy 15178 142
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Blue ocean strategyby W.Chan Kim&Renee Mauborgne
Com 459
Jeff McNeill
Lyn Jang
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Value innovation =The value-cost trade off
-the cornerstone of Blue ocean Strategy
-a new way of thinking about and executing strategy that result in the creation ofa Blue ocean and a break from the competition.
-focusing on making the competition irrelevant by creating a leap in value forbuyers and your company, thereby opening up new anduncontested market space
Value innovation’s vies: “the deconstructionist view”
= Breaking the existing values cost trade-off and thereby creating a blue
ocean
When? Only when companies align innovation with ut ility, price, and priceposition
Utility/Cost company offer to buyer
generated value to company
Buyer value
** Cost down while simultaneously driving value up for buyers/
**Blue ocean strategy integrates the range of a firm’s functional and
The Six Principles of Blue ocean strategy
Formulating principles1.Reconstruct Market Boundaries : Create uncontested market space across
diverse industry domain
hence = attenuating search risk
2. Focus on the big picture, not the number:
visualizing approach-drives to focus on the big picture
The existing strategic plan keepscompany locked into making incremental improvements
== minimize Planning risk
3. Reach beyond existing demand= by building on the powerfulcommonalities across to maximize the size of the Blueocean being created & new demand being unlocked
= hence, it will minimizing scale risk
4. Get the strategic sequence right: to ensure that both you &
customer win as you create new business terrain
Sequence of utility, cost ,price, and adoption.
====decrease Business model risk
Execution principles
5. Overcome key organizational hurdles( tipping pointleadership”= it shows manager how to mobilize anorganization to overcome the key organizational hurdles ( the
cognitive, resource, motivational, and political hurdles inlimited time and resources )that block the implementation ofa blue ocean strategy
==== decrease organizational risk
6. Build execution into strategy: motivating people to act on andexecute a blue ocean strategy in a sustained way deep in anORGANIZATION..
**Fair process: facilitates both strategy making and execution bymobilizing people for the voluntary cooperation needed toexecute blue ocean strategy
=====decrease management risk (associating with people’s
attitudes and behaviors)
Blue ocean Strategy
Valueinnovation
Buyer value
Costs
Read oceanstrategy
Blue oceanstrategy
Compete in ex
isting marketspace
Createuncontestedmarket space
Beat thecompetition
Make thecompetitionirrelevant
Exploit existingdemand
Create andcapture newdemand
Make thevalue-costtrade off
Break thevalue-cost -off
Align the wholesystem of firm'sactivities with itsstrategic choice
of differentiationor low cost
Align the wholesystem of afirm’s activities
in pursuit of
differentiationand low cost
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methods
• Red ocean versus blue oceanstrategy
• Value innovation:
“The Cornerstone of Blue ocean
Strategy” Red ocean strategy Blue Ocean Strategy
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Reading thee value curves
The strategy canvas enables companies to see the future in the present. To achieve this, must understand how to read value curves.
• A blue ocean strategyWhen a company’s value curve- meet the three criteria that define a good blue
ocean strategy-focus, divergence, and a compelling tagline thatspeaks to the market- the company is on the right track
Remember: when..
1.Lacks of focus: cost structure increase, business model complex inimplementation and execution increase
2.lack of divergence : a company’s strategy is a me-too, with no reason to standapart in the marketplace.
3.lack of compelling tagline: a classic example of innovation for innovation’ssake with no great commercial potential , no natural take offcapability.
A Company caught in the red oceanWhen a company’s value curve converges..
- i t signals that a company caught within the red ocean of bloodycompetition
Remember: the signal slow growth unless by the grace of luck
Over delivery without payback
When a company’s value curve on the strategy canvas is shown to deliver highlevel across all factors.
If the company’s market share and profitability reflect these investment,oversupplying it’s customers, offering too much of those elementsthat add incremental value to buyers.
The company must decide which factors to eliminate & reduce toconstruct a divergent value curve
An incoherent strategyIf a company value curve looks like a zigzag with no rhyme or reason==
company doesn’t have a coherent strategy
It makes little distinguish the company from the best competitor
Strategic ContradictionsArea where company is offering a high level on one competing factor
while ignoring others that support factor
* Strategic inconsistencies may lead a company lose marketshare
An internally Driven Company
The kinds of language used in the strategy canvas gives insightas to whether a company’s strategic vision is built on an “
outside-in”perspective, driven by the demand side, or an“inside-out”perspective that is operationally driven.
Help a company understand how far it is from creating industrydemand
Example of the strategy canvas( low cost, high value)
High
LowPrice Need
for customer
Value (convenience,friendliness etc)
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From Head-to-Head Competition to Blue ocean
Creation
Head-to-HeadCompetition
Blue OceanCreation
Industry Focuses on rivals withinits industry
Looks acrossalternativeindustry
Strategic group Focuses on competitiveposition
Within strategic group
Looks acrossstrategic groupswithin industry
Buyer Group Focuses on betterserving the buyer group
Redefines theindustry buyergroup
Scope of product orservice offering
Focuses on maximizingthe value of product &service offerings withinthe bounds of itsindustry
Looks across tocomplementaryproduct andservice offerings
Functionalemotionalorientation
Focuses on improvingprice performance
within the functional-emotional orientation ofits industry
Rethinks thefunctional-
emotionalorientation of itsindustry
Time Focuses on adapting toexternal trends as theyoccurs
Participants inshaping externaltrends over time
Ch 3 “Reconstruct Market Boundaries”
Purpose: To break from the completion & Create Blue Ocean
6 basic approach to remaking market boundaries (6 path frame work)
= have general applicability across industry sectors, lead companiesinto the corridor of commerciality viable blue ocean idea
Alternative: include product or service that have different Functions and formsbut the same purpose“buyers implicitly weigh alternatives, often unconsciously” -The space between alternative industries provides opportunities for values innovativeThought questions: whey do corporations choose to use commercial airlineFor their corporate travel? = answer: Cost
-Why do people choose corporate jets over commercial travel?Answer: Corporations buy private jets to dramatically cut total travel time, to reduceThe hassle of congested airports, to allow for point-point travel,To gain the benefit ofhaving more productive and energized executives Who can hit the ground running uponarrival.
In most industries, the fundamental strategic differences among industry players arecaptured by a small member of strategic groups.
•2 dimensions that ranks strategic groups: 1. Price 2. Performance
-Each jump in price tends to bring a corresponding jump in some dimensions ofperformance.most companies focus on improving their competitive position within astrategic group **The key to creating a blue ocean across existing strategic group
== To break out of narrow tunnel vision by understanding which factors determinecustomer’s decisions to trade up or down from one group to another
“Buyers”- who are directly or indirectly involved in the buying decision
-Industry typically converges on a single buyer group, there is a STRONG economicrationale for this focus
- Challenging an industry’s conventional wisdom about which buyer group to
target can led to the discovery of new blue ocean.
--what we get by looking across buyer groups? : gain new insights into how to redesigntheir value curves to focus on a previously overlooked set of buyers
In most cases, other products and services affect their value
How can we find untapped value which is hidden in complementary products?
-To think about what happens before, during, and after your product is used-to think in terms of solving the major pain points in customers total solution.
Competition in an industry tends to converge not only on an accepted notion of thescope of its products and services but also on one of two possible based ofappeal
1)Rational: functionally oriented: Infuse commodity products with new life by adding adose of emotion and in so doing , can Stimulate new demand
2) emotional: emotionally oriented: offer many extras that add price withoutenhancing functionality, may create a fundamentally simper, lower-priced,lower-cost business model that customers would welcome.
When companies are willing to challenge the functional -emotional orientation of theirindustry, they often find new market space
Key insight into Blue ocean strategy: arise from business insights into how the trend willchange value to customers and impact the company’s business mode. By looking
across time- from the value a market delivers today to the value it might deliver
tomorrow- managers an actively shape their future and lay claim to a new blue ocean.l3 principles to access trends across time: 1) be decisive to business 2) be irreversible 3)have a clear trajectory
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The four actions frame work : To reconstruct buyer value elements in crafting a new value curve
Apply the four actions frame work to the strategy canvas of your industry= get a revealingnew look at old perceived truths
A new value curve
Reduce Which factors should be reduced will below the industry’s standard?
:eliminating factors that companies in your industry have long competed on
As buyers values are changing, companies should be change and act.
CreateWhich factors should be created that the industry
has never offered?To determine whether products or services
have been over designed in the race to match and beatthe competition.
** Companies over serve customers, increasing their
Cost structure for no gain
EliminateWhich of the factors that
The industry takes for granted shouldBe eliminated?
= To uncover and eliminate the compromises yourindustry forces customers to make
Raise Which factors should Be raised will Above the industry’s standard?
= To helps you to discover entirely new sources of value for buyersAnd to create new demand and shift the strategic pricing of the industry Provide you with insight into how to lift buyer
Value and create new demand.Also explore how you can reconstruct
Buyer value elements across alternativeIndustries to offer buyers an entirely
New experience while simultaneously keepingYour cost structure low
Push companies to go beyond value
maximization exercises with existing factorsOf competition. Also prompt
Companies to change the factors
Themselves, hence makingThe existing rules of competition
irrelevant
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Elimnate-Reduce-Raise-Create Grid
a third tool, key to creation of blue oceans/ asupplementary analytic to the four actions frame work
how does it work?Push to ask all 4 questions in the four actions framework &
act on all four
gives companies four immediate benefits
1. Push them to pursue differentiation and low costs tobreak the value-cost trade-off
2.it immediately flags companies that are focused only onraising and creating and thereby lifting their cost structure
and often over engineering products and services-a common plight in many companies.
3. It is easily understood by managers at any level, creatinga high level of engagement in its application
4. Drives companies to robustly scrutinize every factor theindustry competes on, making them discover the range ofimplicit assumptions they make unconsciously in
competing.
Eliminate Raise
Reduce Create
Form of Grid
The four actions Framework
A new valueCurve
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Ch. 4 Focus on the big picture, not the number1.VisualAwakening
2. Visualexploration
3. Visualstrategy fair
4. Visualcommunication
-Compare yourbusiness withyour
competitor's bydrawing your“as is” strategy
canvas
- See whereyour strategyneeds tochange
-go into the fieldto explore the sixpaths to creating
blue oceans
-observe thedistinctiveadvantages ofalternativeproducts andservices.
-see whichfactors youshould eliminate,create, orchange.
-draw your “to
be” strategy
canvas based
on insights fromfieldobservations
-Get feedbackon alternativestrategycanvases fromcustomers,competitors’
customers, andnoncustomers.
-Use feedbackto build the best“to be “ future
strategy.
Distribute yourbefore-and -after
Strategic profileson one pate foreasycomparison.
-Support onlythose projectsand operationalmoves that allowyour company toclose the gapsto actualize thenew strategy
Draw the value curveof company’s
strategybrings home the need
for Change
It serves as a forcefulwake-up call forcompanies to challenge
theirexisting strategies
-As comparing picture,- find lacking factors
To send a team into the field, putting manager face-to-face withthat they must make sense of : how people use or don’t use their products or service
*A company should never outsource its eyes- no substitute for seeing for yourself-Great strategic insights are less the product of genius than of getting into the
Filed and challenging the boundaries of competition.
Learn that buyers from all markets have a basic of set of needs andexpected similar services/ able to complete their mission
(* able to draw a value curve that is a truer likeness of the existingstrategic profile than anything We produce earlier.)
The last step to communicateIt in a way that can be
Easily understoodBy any employee.
-able to move from the oldTo the new value curve give
The go-ahead
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A pioneer-migrator-settler(PMS)map:A useful exercise for a corporate management team pursuing profitable growth to plot the
company’s current and planned portfolio
pioneers
Migrators
Settlers
Today Tomorrow
The only ones with a mass following of customers
**have Maximum growth potential but oftenconsume cash at the outset as they grow andexpand
Business offerings better than most in the marketplace
*lot of migrators= reasonable growth can be expected.However, it risks being marginalized by a company thatvalue -innovates
Me-too Businesses
*the more an industry ispopulated by settlers, the greateris the opportunity to value-innovate and create a blue oceanof new market space.
- will not generally contributemuch to a company’s future
growth, they will be stuck withinthe red ocean The Key point :To manage their portfolio of businesses to wisely balance between profitable growth and cash flow at a
give point in time
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1.Visual Awakening 2. Visual exploration 3. Visual strategy fair 4. Visualcommunication
The 4 steps of Visualizing strategy
Today tomorrow
pioneers
Migrators
Settlers
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Ch. 5 The three tiers of Noncustomers
Third TierSecond TierFirst Tier
Your Market
“Unexplored” noncustomers who are in markets
Distant from yours
**people who have never thought of your market’s offerings as
an option. By focusing on key commonalities across thesenoncustomers and existing customers, companies can
understand how to pull them into their new market
*unexplored noncustomers
-have not been targeted or thought of as potential customers byany player in the industry. That’s because their needs and the
business opportunities associated with them have somehowalways been assumed to belong to toher markets.
“Refusing” noncustomers who consciously choose against your
market•People who refuse to use your industry’s offerings./ buyers who have
seen your industry’s offerings as an option to fulfill their needs but have
voted against them
•Second-Tier Noncustomers
-either do not use or cannot afford to use the current market offeringsbecause they find the offerings unacceptable or beyond their means.
Their needs are either dealt with by other means or ignored
“soon-to-be” noncustomers who are on the edge of your market, waiting to jump ship
* Buyers who minimally purchase an industry’s offering out of
necessity but are mentally noncustomers of the industry. They arewaiting to jump ship leave the industry as soon as the opportunitypresents itself
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The Three Tiers of Noncustomers
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Buyer utility
Is there exceptional buyer utility in your
Business idea?
Price
Is your price easily accessible to the massof buyers?
Cost
Can you attain your cost target to profit atyour strategic price?
Adoption
What are the adoption hurdles in actualizing yourbusiness idea?
Are you addressing them up front?
A commercially viable blue ocean idea
yes
yes
yes
No- Rethink
No-Rethink
No-Rethink
No-Rethink
The Sequence of Blue Ocean Strategy
First two steps
- address the revenue side of a company’s
business model./ Ensure that you create a leapin net buyer value, where net buyer valueequals the utility buyers receive minus the price
they pay for it
Ensures the tit creates a leap in value for itself inthe form of profit that is, the price of the offering
minus the cost of production. It is the combinationof exceptional utility, strategic pricing, and targetcosting that allows companies to achieve valueinnovation- a leap in value for both buyers andcompanies
Last step: to address adoption hurdles
** the formulation of blue ocean strategy iscomplete only when you can address
adoption hurdles in the beginning toensure the successful actualization of youridea
* It includes potential resistance to theidea by retailers or partners. Becauseblue ocean strategies represent asignificant departure from red oceans,it is key to address adoption hurdlesup front
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Buyer utility
Price
Cost
Adoption
The Sequence of Blue Ocean Strategy
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The Buyer Utility Map
Customerproductivity
1.Purchase
2.delivery
3. Use 4.
supplements
5.Maintenance
6.Disposal
simplicity
Convenience
Risk
Fun and
image
EnvironmentalFriendliness
Help managers look at issue from the right perspective-outlines all the levers companies can pull to deliver exceptionalutility to buyers as well as the various experiences buyers can
Have with a product or service.-allows managers to identify the full range of utility spaces that
A product or service can potentially fill
Purchase
Delivery Use supplements
5.Maintenance
EnvironmentalFriendliness
Customer productivity: in which stage are the biggest blocks to customer
productivity?
Customer productivity: in which stage are the biggest blocks to customerproductivity?
Convenience: in which stage are the biggest blocks to convenience?
Risk: in which stage are the biggest blocks to reducing risks?
Fun and Image: in which stage are the biggest blocks to fun and image?
Environmental friendliness:in which stage are the biggest blocks toenvironmental friendliness?
Uncovering the Blocks to buyer Utility
-To test for exceptional utility, companies should checkwhether their offering has removed the greatest blocks to utility across
The entire buyer experience cycle for customers and noncustomers
**this figure shows how a company can identify the most compelling hotSpots to unlock exceptional utility.By locating your propositionOffering on the thirty -six spaces of the buyer utility map,You can clearly see how , and whether, the new idea not only creates adifferentUtility proposition from existing offeringsBut also removes the biggest blocks to utilityThat stand in the way of converting noncustomers intoCustomers.
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Customerproductivity
1.Purchase
2.delivery 3. Use 4.
supplements
5.
Maintenance
6.Disposal
simplicity
Convenience
Risk
Fun andimage
EnvironmentalFriendliness
The Buyer Utility Map Uncovering the Blocks to buyer Utility
Purchase
Delivery Use supplements
5.Maintenance
EnvironmentalFriendliness
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The price Corridor of the mass
Step1: identify the priceCorridor of the mass
Three alternative product/ service types:
Same form different form differentform andfunctions,same objective
Price corridor of the mass
Upper-level pricing
Mid-level pricing
Lower-level pricing
High degree of legal and
Resource protection
Difficult to imitate
Some degree of legal and resourceprotection
Low degree of legal and
Resource protection
Easy to imitate
Step 2. Specify a price levelWithin the price corridor.
The main challenge: to understand the price sensitivitiesof those people who will be comparing the new productor service with a host of very different-looking product orservice with a host of very different looking products andservices offered outside the group of traditionalcompetitors
Create blue oceans thathave same core utility asthe new one but takes avery different physicalform
Listing the groups of alternative productsand services allows managers to see thefull range of buyers they can poach fromother industries as well as fromnonindustries* This approach provides astraightforward way to identify where themass of target buyers is what pricesthese buyers are prepared to pay for the
products and services they currently use.
It helps managers determine how high a price they can afford to setwithin the corridor without inviting competition from imitationproducts or services.* 2 principle factors: 1) the degree to which the product or service isprotected legally through patents or copyrights
2) The degree to whichthe company owns someexclusive asset or corecapability such as anexpensive productionplant, that can block
imitation
Companies with uncertainpatent and asset protectionshould consider pricingsomewhere in the middle ofthe corridor
When to pursue mid-to lower 1)Their blue ocean offering has high
fixed costs and marginalvariable cost
2)their attractiveness depends heavilyon network externalities
3) Their cost structure benefits fromsteep economies of scaleand scope. In these cases,volume brings with itsignificant cost advantages,something that makes pricing
for volume even more key
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Price corridor of the mass
The price Corridor of the mass
Step1: identify the priceCorridor of the mass
Three alternative product/ service types:
Step 2. Specify a price levelWithin the price corridor.
Upper-level pricing
Mid-levelpricing
Lower-level pricing
Same different form, different formForm same function and function
same objective
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The Strategic Price
The target cost
Pricing innovation
The target profit
Streamlining andCost innovations Partnering
The profit Model of Blue Ocean Strategy
It shows how value innovation typicallymaximizes profit by using the foregoingthree levers
The Company
Start withDeduct
Supports profit
When the target cost cannot be metdespite all efforts to build a lost-costbusiness model, the company shouldturn to the third lever, pricinginnovation, to profitably meet thestrategic price.
If a company's offering successfully addresses the profit side of the business model, Ready toadvance to the final step in the sequence of blue ocean strategy.
The profit Model of Blue Ocean Strategy