Date post: | 07-Nov-2014 |
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Technology |
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Bluecoat Systems: PacketShaper
Jerry Paul AcostaSystems Engineer – Data Networking
Trends and Technologies [email protected]
BLUECOAT SYSTEMS: Solutions
Visibility
Acceleration
Security
BLUECOAT PacketShaper: 3 Key Features
Monitoring
Shaping
Compression
IP NETWORK TRAFFIC (Inbound/Outbound)
Key Roles:
Application Visibility & QOS
Application Performance Monitoring
P2P Traffic Shaping
Recreational Traffic Control
MPLS Migration
Bandwidth Management
IP Telephony & Video Conf Deployment
Bluecoat Systems: PacketShaper
• Key Functionality:
– Application Visibility
– Application QoS
– RAM-Based Compression
• Key Solutions:
– Visibility & Performance Monitoring
– Recreation Traffic Control
– Delivery/Acceleration of Real Time Applications
– Voice/IPT
– Video Conferencing
– Thin Client/Virtual Desktop
– Transactions
Bluecoat Systems: PacketShaper
Not Smart Enough
New Demands: Voice, Video
Reactive
No Ability to Fix
Blue Coat Visibility – Overcome Limits
Application View, Fix Problems & Deliver ROI
• Layer 7+ Autodiscovers 600+ Applications• Find elusive recreation: iTunes, YouTube, etc. • Break down compound Enterprise apps: SAP, Oracle, Citrix
Classification
• Real traffic, in real time for voice and video conf (RTP)• Quality (MOS, rFactor) and Utilization (peak & average)• Jitter, delay, loss
Voice Quality
• Track end user experience – network delay, server delay• Set baselines and exception thresholds• Alert, alarm & integrate: SNMP, XML, Email
Proactive Response Time Monitoring
• Apply Powerful QOS & Compression • Contain recreation, protect mission critical
Services/Applications• Integrate with acceleration devices like ProxySG
Fix Problems
PacketShaper 3500®
Bluecoat Systems: PacketShaper Series
• PS900
• PS1700
• PS3500
• PS7500
• PS10000| PS10000 ISP
• PS12000| PS12000 ISP
PacketShaper Series : Comparison
PacketShaper: Bandwidth Management
•Divide user and application traffic into Classes
•Guarantee min and/or max bandwidth for a class
•Align traffic classes to business priorities
Sales Automation App(SAP/Saleforce) Priority 1
Min 400Kb, Max 800Kb
Voice and Video(RTP) Priority 4
Min 800Kb, Max 1Mb
E-Mail (SMTP/POP)Priority 2Min 100Kb, Max 400Kb
General Web Surfing (HTTP)Priority 3Min 0Kb, Max 200Kb
Proper Partitioning of Bandwidth is important to achieve proper utilization of company resource (WAN/Internet connection)
Deploying PacketShaper for a Successful Video Conferencing/VoIP
Video Conferencing – The New Drivers
• Real Time Collaboration
– Minimize costs (travel)
– Minimize carbon footprint
– Increase productivity
– Increase quality of life
• High Quality
– Replicates “in-person” experience
Deploying PacketShaper for a Successful Video Conferencing/VoIP
Blue Coat for Real Time Applications
• Gain Visibility– See video conferencing– Everything else
• Monitor Quality in Real Time– Jitter, delay, loss– Mean Opinion Scores (MOS)
• Assure Quality– Application level shaping– Per session or call
Deploying PacketShaper for a Successful Video Conferencing/VoIP
Picture Perfect Video Requires Management
Unmanaged Traffic: Competing Web Traffic
Impacts Video Performance
Video Conference Bandwidth Allocation: Policy Protects Video
800kbps guaranteed bandwidth allocated
Deploying PacketShaper for a Successful Video Conferencing/VoIP
Internet ConnectedApplications
Real Time: Voice, Video Conference & Telepresence
Video &Rich Media
Web & SSLERP, CRM, Intranet
Different Applications, Different Technologies Required
Files, Email& Other Bulk
• CIFS, MAPI, TCP• Byte Caching• Compression & QOS
• HTTP & SSL • Pipelining• PKI CA for Certs• Object Caching• Adaptive Refresh
• HTTP/S• MMS• RTSP• Split Streaming• Object Caching• CDN
• RTP-I , SIP• RDP, ICA• UDP Rate Control• Per call shaping• Header compress• Packing • Jitter, delay, loss• MOS Monitoring
• Asymmetric HTTP• Asymmetric SSL• Client Certificates• Object Caching• Adaptive Refresh• URL QOS• P2P Services• MMS• RTSP• Split Streaming• Malware protection• URL filter• Authentication
Deploying PacketShaper for a Successful Video Conferencing/VoIP
Classification: Basis of Control
• Discover Applications on Network
• Find Elusive P2P, YouTube, iTunes, etc
• Break down Oracle, SAP, Citrix, Microsoft
• Align Class Tree to Business
– Track business processes – end user response
– Monitor SLAs – carrier, internal app
– Monitor utilization/budget per application
– Limit recreation
ClassificationMetrics
Usage RTM VoIP DiagnosticsManagement
Deploying PacketShaper for a Successful Video Conferencing/VoIP
Voice Metrics: Real Traffic, Real Time
• For Real Time Protocol (RTP)VoiceVideo Conferencing
• Call Volume• Network Metrics
LossLatencyJitter
• QualityMean Opinion Score (MOS)rFactor
ClassificationMetrics
Usage RTM VoIP DiagnosticsManagement
Deploying PacketShaper for a Successful Video Conferencing/VoIP
Troubleshooting Diagnostics
• Host Analysis – Real time host/IP address view (below)• TCP Health – Connection state (good, aborted, refused, ignored)• PacketCapture – Targeted Capture TCPDump format• Synthetic Transactions – HTTP/S, FTP, SMTP, Echo & Custom
ClassificationMetrics
Usage RTM VoIP DiagnosticsManagement
Deploying PacketShaper for a Successful Video Conferencing/VoIP
Central Management: Legacy UI and Bluecoat Sky
ClassificationMetrics
Usage RTM VoIP DiagnosticsManagement
• A new generation UI for Packetshaper (SKY)
• Adobe Flash Player dependent
Features:• Dashboard• Traffic Management
– Policy Manager– Reports (Real Time/ Historical)
• Daily, Weekly or Monthly reporting
– Settings
• Info page
PacketShaper 3500 Deployment Design:
Core Switch VPN RouterBlueCoat PacketShaper 3500 w/ LAN Expansion Module(LEM)
WANGlobe IPVN: 2 Mbps
PLDT IPVN: 2 Mbps
Outbound Traffic Inbound Traffic
Customer Expectations: Technology Support and Guidance
From Network Design and Analysis to Deployment and Implementation of BlueCoat PacketShaper
Thank You!• Questions…• Network Challenges…• Security Concerns…
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