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Board of Directors June 7, 2007 Key Measures of Success
Board of Directors
June 7, 2007
Key Measures of Success
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Mission StatementWith students at the heart of our mission, the Bluegrass Community and Technical College provides open access to excellence in teaching and learning. Through comprehensive and responsive programs and services, we sustain a strong partnership with the community to improve economic vitality and quality of life in the region.
In pursuit of our mission, the Bluegrass Community and Technical College provides the following:• Certificate, diploma, associate degree, and transfer programs• Remedial/developmental education programs• Adult education programs• Workforce and business & industry customized training programs• Continuing education and community outreach• State-of-the-art technology• Student and customer-centered support
Bluegrass Community and Technical College was formed in 2005 following the consolidation of Central Kentucky Technical College and Lexington Community College. Bluegrass Community and Technical College is a member of the Kentucky Community and Technical College System
and is a public two-year degree granting institution serving the Bluegrass Region of Kentucky.
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Student AccessGoal √
1 Expand transfer general education and/or technical education where needed including at extended campuses and off-campus sites.
√
2 Expand opportunities for non-traditional learners to access postsecondary education (including high school students, adult learners, and seniors).
3 Develop an enrollment growth strategy/plan through which access and opportunity are expanded throughout the Bluegrass Region.
√
4 Expand scholarship opportunities for students.
5 Expand course offerings and educational delivery in non-traditional ways (such as evening and weekend courses).
√ Denotes Key Measure of Success
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Student SuccessGoal √
6 Develop programs and services designed to consistently improve retention for all student populations.
√
7 Enhance developmental education at all campuses.
8 Enhance learning support services for all students.
9 Increase credentials awarded and facilitate student transfer to four-year colleges.
√
10 Enhance technological support services for students.
Teaching and Learning11 Promote and support expansion of quality instruction. √
12 Maintain or improve licensure/certification pass rates. √
13 Enhance professional development.
14 Improve and expand academic facilities. √
15 Enhance technology to improve the quality and delivery of teaching and learning (including distance learning technology).
√ Denotes Key Measure of Success
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Economic DevelopmentGoal √
16 Improve the college’s ability to quickly and efficiently meet the needs of business and industry with specialized and flexible training and program offerings in current and future job growth/high demand areas.
17 Increase the number of businesses served and enhance credit enrollment in workforce development courses.
√
18 Develop and expand career pathways in occupational areas.
Community Outreach19 Establish a comprehensive fund-raising/development
program.√
20 Develop and enhance programs that facilitate and promote entrepreneurship.
21 Increase individual and college participation in community service activities to enhance the quality of life in the region.
√
√ Denotes Key Measure of Success
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Diversity and Global AwarenessGoal √
22 Improve diversity within student, faculty and staff populations.
√
23 Enhance diversity outreach services/programs for students, faculty and staff.
24 Internationalize the curriculum and advance international education.
√
25 Develop programs and services designed for an aging population.
Technology and Communication26 Enhance technology at all campuses (including wireless
technology).√
27 Enhance the usability and utilization of the college website and develop a college intranet to facilitate better internal communication.
28 Integrate a comprehensive marketing strategy across the college.
Evaluation and Student/Customer Service29 Enhance assessment and evaluation across the college.
30 Improve student/customer service across the college. √√ Denotes Key Measure of Success
Source: RDM/Office of Institutional Research
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #1: Number of transfer, general education sections offered at Danville, Lawrenceburg, Leestown, Lancaster, and Georgetown. Increase by 10% in 2007. Targets for 2008 and 2009 are to be established. (% indicates change from previous year)
Area of Focus: Student Access - Goal #1: Expand transfer general education and/or technical education where needed including at extended campuses and off-campus sites.Annual Strategy: Increase the number of transfer general education sections at Danville, Lawrenceburg, and Leestown (baseline to be determined).
Campus 2005-06
2006-07
2007-08
2008-09
2009-10
N N % N % N % N %
Danville 69 93 34.8%
Georgetown 0 1 100.0%
Lancaster 0 7 700.0%
Lawrenceburg 46 55 19.6%
Leestown 136 150 10.3%
Winchester/Clark County
61 79 29.5%
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #2: Fall-to-Fall Enrollment for BCTC. Increase overall by at least 2.5% each year. *Revised targets are currently being proposed (KCTCS).
12,363
11,527
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
11,000
12,000
13,000
14,000
15,000
16,000
Area of Focus: Student Access - Goal #3: Develop an enrollment growth strategy/plan through which access and opportunity are expanded throughout the Bluegrass Region.Annual Strategy: Increase enrollment by 2.5% each year (KCTCS Core Indicator).
Source: Total Headcount – KCTC Performance Indicator Report (April, 2007)
6.8% decrease from Fall ’05 to Fall ’06
Fall 2005 Fall 2006 Fall 2009Fall 2008Fall 2007
BCTC Fall Enrollment
13,05312,361
13,36612,684
14,83215,289
13,826
College Proposed Targets
KCTCS Proposed Targets
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #3: Percent of fall/summer first-time credential-seeking freshman who returned, earned, or enrolled. Indicator will be revised to be consistent with changes to the KCTCS Core Indicator (separation of full-time and part-time students with new IPEDS definition).
Area of Focus: Student Success - Goal #6: Develop programs and services designed to consistently improve retention for all student populations. Annual Strategy: Increase the percent of fall/summer first-time credential-seeking freshman who returned, earned, or enrolled. Increase by 0.5% in 2006. (KCTCS Core Indicator)
59.2%
50%
55%
60%
65%
70%
Source: KCTCS Performance Indicator Report (April, 2007)
60.4%59.8%
61.6%
College Proposed Targets
Fall 2005 Fall 2009Fall 2006
RetentionFall 2008Fall 2007
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #4: Total credentials awarded. Increase by 9% each year. 5 year target is 2,576.
Area of Focus: Student Success - Goal #9: Increase credentials awarded and facilitate student transfer to four-year colleges.Annual Strategy: Increase total credentials awarded. (KCTCS Core Indicator)
2,391
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
Source: KCTCS Performance Indicator Report (April, 2007)
566 credentials (31%) awarded above the KCTCS target in 2005-06
2005-06 2006-07 2007-08 2008-09 2009-10
Total Credentials Awarded
2,576
1,825
2,307
3,5013,182
2,8932,630 College Proposed Targets
KCTCS Proposed Targets
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #5: Total number of students transferring to four year institutions. Due to the lack of data from KCTCS for LCC, the National Clearinghouse Database is used for this indicator. Targets for KCTCS Core Indicator will be established.
Area of Focus: Student Success - Goal #9: Increase credentials awarded and facilitate student transfer to four-year colleges.Annual Strategy: Increase the total number of students transferring (increase by 1% in 2006). (KCTCS Core Indicator)
1,583
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
Source: National Clearinghouse Database as provided by the BCTC Transfer Center
Target 3887
2006-072005-06 2008-092007-08 2009-10Transfers
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #6: Number of full-time faculty by campus & select programs. Specific goals to be established based on baseline data. Future reports will include analysis of the percent of sections taught by full-time and part-time faculty.
Area of Focus: Teaching & Learning - Goal #11: Promote and support expansion of quality instruction.Annual Strategy: Identify areas/programs in need of more full-time faculty (i.e.; more full time general education faculty at extended campuses).
267
420
269
405
0
50
100
150
200
250
300
350
400
450
500
Full-Time Faculty Part-Time Faculty
Fall 2005
Fall 2006
Fall 2007
Fall 2008
Fall 2009
Source: IPEDS Official Data
Increase of 2 full-time, decrease of 15 part-time faculty from Fall 2005 and Fall 2006
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #7: Percent of first-time takers passing licensure and certification examinations. Pass rate will be 5 points above the national average. Includes results from NCLEX (ADN and PN), AART, CRT, PTA and Dental Hygiene exams as reported by KCTCS.
Area of Focus: Teaching & Learning - Goal #12: Maintain or improve licensure/certification pass rates.Annual Strategy: Increase the percent of first-time takers passing licensure and certification examinations required by the profession. Should be no less than five points above the national average. (KCTCS Core Indicator)
50%
60%
70%
80%
90%
100%
Licensure Pass Rates
91%
Source: KCTC Performance Indicator Report (April, 2007)
88%National Average
3% Above national average in 2005-06
2009-102008-092007-082006-072005-06
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #8: Annual amount invested in ongoing facility/equipment enhancement. Baseline and annual goal to be determined.
Area of Focus: Teaching & Learning - Goal #14: Improve and expand academic facilities. Annual Strategy: Develop a plan for the systematic enhancement of existing facilities and equipment to include the identification of recurring resources.
$518,087
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
$900,000
$1,000,000
$ Investment in Facilities/Equipment
Source: PeopleSoft Financial Module (May 4, 2007)
2009-102008-092007-082006-07
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #9: Number of businesses served annually. KCTCS target to be revised.
Area of Focus: Economic Development - Goal #17: Increase the number of businesses served and enhance credit enrollment in workforce development courses.Annual Strategy: Increase the number of businesses served annually (by 4.5% in 2006). (KCTCS Core Indicator).
435
0
50
100
150
200
250
300
350
400
450
500
550
600
Source: KCTC Performance Indicator Report (April, 2007)
248 257 266 275
Business Served
2005-06 2006-07 2007-08 2008-09 2009-10
KCTCS Proposed Target 3-Year Average Base, 15 Percent Growth
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #10: Annual duplicated workforce development enrollment. KCTCS target to be revised.
Area of Focus: Economic Development - Goal #17: Increase the number of businesses served and enhance credit enrollment in workforce development courses.Annual Strategy: Increase the total annual duplicated workforce development enrollment (by 3% in 2006). (KCTCS Core Indicator).
2,368
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Source: KCTC Performance Indicator Report (April, 2007)
KCTCS Proposed Target 3-Year Average Base, 15 Percent Growth2,7902,6992,608
2,517
Workforce Development Enrollment
2006-072005-06 2007-08 2009-102008-09
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #11: Dollars raised and dollars invested in strategic needs by the Foundation.
Area of Focus: Community Outreach - Goal #19: Establish a comprehensive fundraising/development program.Annual Strategy: Establish a foundation for Bluegrass Community and Technical College.
$30,842
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
$900,000
$1,000,000
Source: Foundation Report from Development Office
2006-07 2007-08 2008-09 2009-10
$830,000
$330,000
$660,000
College Proposed Targets
Foundation $
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #11: Dollars raised and dollars invested in strategic needs by the Foundation. BCTC goals are $330,000 for 2007-08, $660,000 for 2008-09, and $830,000 for 2009-10.
Area of Focus: Community Outreach - Goal #19: Establish a comprehensive fundraising/development program.Annual Strategy: Establish a foundation for Bluegrass Community and Technical College.
$30,842
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
$900,000
$1,000,000
Foundation $
Source: Foundation Report from Development Office (May 30, 2007)
2006-07 2007-08 2008-09 2009-10
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #12: Number of participants by category in service activities. Database developed in 2005-06. Baseline to be established in 2006-07. Targets for 2008 and 2009 are to be established. (% indicates change from previous year)
Area of Focus: Community Outreach - Goal #21: Increase individual and college participation in community service activities to enhance the quality of life in the region.Annual Strategy: Develop a college-wide community service activity for each spring semester that offers a visible collective experience that benefits the communities in which campuses reside.
Source: ITES Community Service Database (4/10/07)
Service Activity 2006-07
2007-08
2008-09
2009-10
N N % N % N %
Serve on Community/ Committee Board
120
Provide Workshop Facilitation
37
Attend Forum, Meeting, Conference
637
Deliver Lecture/ Seminar
38
Arrange Cultural or Recreational Event
12
Provide Professional Assistance
71
Work with K-12 39
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #13: Enrollment of minority students.
Area of Focus: Diversity & Global Awareness - Goal #22: Improve diversity within student, faculty and staff populations.Annual Strategy: Increase enrollment of minority students. (KCTCS Core Indicator)
15.6%17.0%
0%
5%
10%
15%
20%
25%
30%
Source: KCTC Performance Indicator Report (April, 2007)
1.4% increase from Fall 2005 to Fall 2006
18.3%17.8%17.4%
KCTCS Proposed Targets
16.0% College Proposed
Targets
Fall 2005 Fall 2006 Fall 2007 Fall 2008 Fall 2009
Percent of Minority Enrollment
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #14: Annual enrollment in multicultural and foreign language courses.
Area of Focus: Diversity & Global Awareness - Goal #24: Internationalize the curriculum and advance international education.Annual Strategy: Increase enrollment in multicultural and foreign language courses. (KCTCS Core Indicator)
4,421
3,500
3,750
4,000
4,250
4,500
4,750
5,000
Source: KCTCS Performance Indicator Report (April, 2007)
1% increase from 2005-06 to 2006-07
KCTCS Proposed Targets
2005-06 2009-102008-092007-082006-07
Enrollment in Multicultural & Foreign Language Courses
4,800
4,444
4,077
3,727
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #15: Number of Enhanced and Smart classrooms, number of student open computer labs. Annual goals to be established. Smart classrooms contain user friendly control systems that operate all the technologies (computer, projector, VCR, DVD, etc.). Enhanced classrooms consist of at least a computer and projector.
Area of Focus: Technology & Communication - Goal #26: Enhance technology at all campuses (including wireless technology).Annual Strategy: Create student computer open labs on campuses as needed and establish one additional Smart classroom on each campus each semester.
6
13
44
17
46
60
5
10
15
20
25
30
35
40
45
50
55
60
65
70
75
Enhanced Classroom Smart Classroom Computer Lab
2005-06
2006-07
2007-08
2008-09
2009-10
Est
imat
e
Source – Reports from Information Technology and Academic Affairs
Increase of 2 enhanced and 4 Smart classrooms from 2005-06 to 2006-07.
No change in the number of open computer labs.
2 0 0 6 - 2 0 1 0 S T R A T E G I C P L A NKey Measurements of Success
Indicator #16: Annual student/customer satisfaction levels on key questions. Develop annual instrument to measure key service indicators. Develop annual goals for key indicators.
Area of Focus: Evaluation & Student/Customer Service - Goal #30: Improve student/customer service across the college.Annual Strategies: Enhance the delivery of student services to extended campuses.Enhance the evaluation of student/customer service across the college.
Staff Council Survey Spring 2006
Develop Faculty/Staff Climate Survey Spring 2007
Develop Student/Customer Satisfaction Survey Spring 2007
Implement Faculty/Staff Climate Survey Fall 2007
Implement Student/Customer Satisfaction Survey Spring 2008
Survey to Faculty Spring 2009 (every 2 years)
Survey to Students Spring 2010 (every 2 years)
Proposed Timeline for Development and Implementation of Surveys
