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Accreditation & Distance Learning:Accreditation & Distance Learning:What every DL professional needs to knowWhat every DL professional needs to know
Bob KnipeBob Knipe
Dean of Learning TechnologiesDean of Learning Technologies
Genesee Community CollegeGenesee Community College
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Accreditation TypesAccreditation Types
InstitutionalInstitutional6 regional accrediting bodies6 regional accrediting bodies - in our - in ourcase, Middle Statescase, Middle States
State authorizing agency State authorizing agency (in our case,(in our case,SUNY / NYSED)SUNY / NYSED)
Program orProgram or
discipline-specificdiscipline-specific
(specialized) (specialized) professionalprofessional
accreditationaccreditation
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Institutional accreditationInstitutional accreditation
Verification of institutional qualityVerification of institutional qualityassuranceassurance
Periodic (10-year, 5-year)Periodic (10-year, 5-year)
AccountabilityAccountability
Professional and collegialProfessional and collegial
RegionalRegional
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Accreditation & Distance LearningAccreditation & Distance Learning
Old paradigm:Old paradigm:““Show us youShow us you’’re re reallyreally doing what doing whatyou you saysay you you’’re doing.re doing.””
New paradigm:New paradigm:““What youWhat you’’re doing should be w/inre doing should be w/inyour own mission, culture &your own mission, culture &institutional procedures, but shouldinstitutional procedures, but shouldalso follow these guidelines.also follow these guidelines.””
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Accreditation & Accreditation & DistanceDistance Learning Learning
Old Standards: Old Standards: Distance LearningDistance LearningPrograms: Interregional Guidelines forPrograms: Interregional Guidelines forElectronically Offered Degree and CertificateElectronically Offered Degree and CertificatePrograms Programs (2002)(2002)
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New Standards:New Standards:Characteristics of Excellence in Higher EducationCharacteristics of Excellence in Higher Education(2006-09) (2006-09) Standard 13 - Standard 13 - ““Related EducationalRelated EducationalActivities: Distance or Distributed LearningActivities: Distance or Distributed Learning””http://www.msche.org/publications/CHX06_Aug08REVMarch09.pdfhttp://www.msche.org/publications/CHX06_Aug08REVMarch09.pdf
Characteristics of Excellence in Higher EducationCharacteristics of Excellence in Higher EducationStd. 10 (Faculty), Std. 11 (Educ. Offerings),Std. 10 (Faculty), Std. 11 (Educ. Offerings),Std.14 (Assessment of Student Learning)Std.14 (Assessment of Student Learning)
+ other Standards + other Standards
Team Visits: Conducting and Hosting anTeam Visits: Conducting and Hosting anEvaluation Visit Evaluation Visit –– Appendix 10, Appendix 10, Guidelines forReviewing Distance Education Programs& Appendix 11Appendix 11
•• http://www.msche.org/publications/Team-Visits-2009-FINAL2.pdfhttp://www.msche.org/publications/Team-Visits-2009-FINAL2.pdf
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Standards:Standards:
Demonstrate meeting comparableDemonstrate meeting comparableacademic standards / SLOsacademic standards / SLOs
Continuity & continuationContinuity & continuation
Legal & regulatory complianceLegal & regulatory compliance
Partner/vendor integrity & facultyPartner/vendor integrity & facultyvalidationvalidation
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Standards:Standards:
Appropriate student resources & supportAppropriate student resources & supportservicesservices
Appropriate faculty training, support &Appropriate faculty training, support &technologytechnology
Assessment & quality improvementAssessment & quality improvement
Documentation (Documentation (datadata datadata data data datadata))
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Accreditation & Distance LearningAccreditation & Distance Learning
The The substantive changesubstantive change clause: howclause: howmuch DL delivery is substantive?much DL delivery is substantive?
>>50% of courses leading to degree or50% of courses leading to degree orcertificate are delivered via DLcertificate are delivered via DL
http://www.msche.org/documents/6B---6-SubstantiveChange_4_.pdfhttp://www.msche.org/documents/6B---6-SubstantiveChange_4_.pdf
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Accreditation & Distance LearningAccreditation & Distance Learning
Substantive change Substantive change usually requires ausually requires achange in mission statement, which shouldchange in mission statement, which shouldinclude reference to distance learning orinclude reference to distance learning oralternative program deliveryalternative program delivery
Substantive change Substantive change ramps up institutionalramps up institutionalcommitment tocommitment to
Student support servicesStudent support services
Business processesBusiness processes
Institutional expectation of whatInstitutional expectation of what’’s a collegials a collegialexperienceexperience
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Accreditation & Distance LearningAccreditation & Distance Learning
Regional accreditation commissionsRegional accreditation commissions’’ acceptance of acceptance ofother standardsother standards: : models includemodels include
NY State Department of Education/SUNY:NY State Department of Education/SUNY:http://www.highered.nysed.gov/ocue/ded/http://www.highered.nysed.gov/ocue/ded/
AQIP: AQIP: http://www.aqip.orghttp://www.aqip.org (North Central Assoc.)(North Central Assoc.)
Western Governors University:Western Governors University:http://wgu.edu/index.htmlhttp://wgu.edu/index.html
Council for Adult & Experiential Learning:Council for Adult & Experiential Learning:http://www.cael.orghttp://www.cael.org
Many others!Many others!
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Regional accreditorsRegional accreditors’’““Best PracticesBest Practices”” include: include:
Substantive & coherent curricula whichSubstantive & coherent curricula whichdefine & track student learning outcomesdefine & track student learning outcomes
Learning is dynamic & interactiveLearning is dynamic & interactive(regardless of setting or delivery)(regardless of setting or delivery)
Institutional support of studentsInstitutional support of students’’academic successacademic success
Assessment & improvementAssessment & improvement
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Components:Components:
Institutional Context & CommitmentInstitutional Context & Commitment
Curriculum & InstructionCurriculum & Instruction
Faculty SupportFaculty Support
Student SupportStudent Support
Evaluation & AssessmentEvaluation & Assessment
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Institutional Context & CommitmentInstitutional Context & Commitment
Consistent with role & missionConsistent with role & missionAware of substantive change implicationsAware of substantive change implicationsBudget, policy, goal statements reflectBudget, policy, goal statements reflectcommitmentcommitmentStaffing, technology, facilities adequateStaffing, technology, facilities adequateOrganizational structure reflects commitmentOrganizational structure reflects commitmentBased on outcomes not deliveryBased on outcomes not deliveryConsistent, coherent technology frameworkConsistent, coherent technology frameworkStudent technology supportStudent technology supportTechnology choices based on appropriatenessTechnology choices based on appropriatenessLegal & regulatory requirements accommodatedLegal & regulatory requirements accommodated
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Curriculum & InstructionCurriculum & Instruction
Equivalent college-level outcomes &Equivalent college-level outcomes &including general educationincluding general education
Qualified academics makeQualified academics makedecisionsdecisions
Uniform & clearly communicatedUniform & clearly communicatedstudent accessstudent access
Consortial or contracted elementsConsortial or contracted elementsare consistent with institutionare consistent with institution
Appropriate interaction is reflectedAppropriate interaction is reflectedin design & deliveryin design & delivery
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Faculty SupportFaculty Support
Workload, compensation & ownershipWorkload, compensation & ownershipissues are addressedissues are addressed
Technology, instructional design,Technology, instructional design,production support are providedproduction support are provided
Faculty & staff training & professionalFaculty & staff training & professionaldevelopment are provideddevelopment are provided
Quality assurance processes in placeQuality assurance processes in place
Training for all who work with studentsTraining for all who work with students
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Student SupportStudent Support
Institutional commitment is sufficient toInstitutional commitment is sufficient totime necessary for degree completiontime necessary for degree completion
Pre-admission screening as appropriatePre-admission screening as appropriate
Thorough student information &Thorough student information &orientation are providedorientation are provided
Student support services in place Student support services in place **
Institution recognizes and imparts Institution recognizes and imparts ““sensesenseof communityof community”” among distant students among distant students
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Student Support Services *Student Support Services *(including business processes)(including business processes)
Timely, accurateTimely, accurateinstitutional informationinstitutional information
AdvisingAdvising
AdmissionsAdmissions
Placement testingPlacement testing
Financial aid info andFinancial aid info andprocessesprocesses
PaymentPayment
BookstoreBookstore
Academic information /Academic information /degree auditsdegree audits
Academic interventionAcademic intervention
TutoringTutoring
Career counseling &Career counseling &placementplacement
Library: access, reference,Library: access, reference,instruction, reservesinstruction, reserves
InfoLit trainingInfoLit training
Tech support / helpdeskTech support / helpdesk
DisabilityDisabilityaccommodationsaccommodations
CounselingCounseling
Grievance proceduresGrievance procedures
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AssessmentAssessment
Consistency of SLOs across modalitiesConsistency of SLOs across modalities
Assessment of student learning in eachAssessment of student learning in eachcourse and at program completioncourse and at program completion
Testing integrity & security areTesting integrity & security areaddressed addressed (See new HEA § 600.9 - State Authorization)
Security of student personal informationSecurity of student personal information
Overall program effectiveness isOverall program effectiveness isaddressed *addressed *
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* Overall program effectiveness addressed* Overall program effectiveness addressed
Student learning matches identified outcomes inStudent learning matches identified outcomes inmajor and in general educationmajor and in general educationCompletion & retention rates (incl. over time)Completion & retention rates (incl. over time)Student satisfactionStudent satisfactionFaculty satisfactionFaculty satisfactionNew access provided to underserved?New access provided to underserved?Library & learning resources used adequatelyLibrary & learning resources used adequatelyStudent competencies measured in communication,Student competencies measured in communication,comprehension, analysis skillscomprehension, analysis skillsCost-effectiveness to students, compared to campus-Cost-effectiveness to students, compared to campus-based programbased program
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Accreditation & Distance LearningAccreditation & Distance Learning
Thank youThank you……Thank you very much.Thank you very much.
rg knipe@ genesee.edurg knipe@ genesee.edu