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Original Script
HOSPITAL ADMINISTRATION & MANAGEMENT
Hospital administration is one of the most competitive and challenging career you can embark on and one ofthe most rewarding. Doctors as Consultant, write prescriptions, diagnostic tests and perform surgery, right ?
Well, who take care of Doctors, Nurses, technicians, ara medicals, !dministrative staff, the patient andcountless other things that go into running a successful management " administration of the hospital "providing effective healthcare of superior #uality at low cost ?
$hese important tasks are responsibility of a Hospital Administrator or Health Administrator
INTROD!"TION
"ON"EPT O# HOSPITAL ADMINISTRATION & MANAGEMENT
Hospital !dministration is concerned with planning, organi%ing, staffing, coordinating, controlling andevaluating health services for the community to provide ma&imum patient care of superior #uality at low cost.Hospital administrator is responsible for overall management of the hospital " healthcare services. Hospital!dministrator act as a liaisons between doctors, patients, staff and health insurance companies. !dministratorssee that hospital operate efficiently and provide ade#uate medical care to patient with a human touch. Hospitaladministrator run the hospital on a day to day basis to render better patient care, with a prime ob'ective ofpatient satisfaction.
Health management is now an area for professional managers. Healthcare is a sunrise sector in (ndian. (t is a)s. *+, crore industry with great growth potentials within a decade. (ndia-s healthcare industry is wroth )s.*+, crore i.e., roughly per cent of the /ross Domestic roduct 0/D1. $he industry is e&pected to growby around 2+ per cent per year by the ne&t four year. $he healthcare service growth involves the entire gamutof operations like healthcare delivery, health insurance, third party administrators, healthcare software, medicale#uipment and health education.
!ccording to a detailed study done by !sian Health 3ervices, the si%e of the healthcare industry in 244456was at )s 46, crore, which includes pharmaceuticals, hospitals, nursing homes, doctors, unattached labs,diagnostic centres and alternative medicine. $he medical services sector lacks basic infrastructure andstandardi%ation in #uality of services. Delivery of effective health care services re#uires training ofprofessionals in core and specific aspects of healthcare management. Health services have a very elaborate andeffective infrastructure in most developed countries and there is need for streamlining health facilities in (ndia.
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rimary healthcare services include community child health care, family doctor service, essential hospitalservices etc. are provided essentially to the masses through 3tate and Central /overnment Health 3ervices.$hrough healthcare status of the people in (ndia has been improving, the country has to go a long way for aestablishing an optimally functional system in the wake of the growing population. Hospital 7anagementeducation is e&pected to assume tremendous value for achieving these standards. rofessional services oftrained manpower is currently being used increasingly in privately run hospitals.
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Original Script
Hospital and healthcare managers oradministrators have a wide range of responsibilities cover strategicplanning, financial and human resource planning, maintenance of buildings, purchase and control of supplies,personnel management,etc. ! few institutes offer the course only to medical graduates with e&perience inmedicine while there are other institutions offering a postgraduate programme open to all graduates.
Health care managers and administrators oversee and direct the running of hospitals, nursing homes, andhealth care facilities. $hey are incharge for facilities, services, programmes, staff, budgets, and relations withother organi%ation. 8or all these years it was the medical practitioner who handled this e&tra responsibilityalong with paramedical staff almost with out any formal training. $oday the management of hospitals andhealth services has assumed a professional status.
Hospital Administration in a N$t Shell
$he hospital administrator plays a vital a role in saving lives, without having to take scalpel in hand. Hospitaladministrators manage hospitals, outpatient clinics, hospices, and drug5abuse treatment centers. Hospitals areopen round the clock 9 6:* 9 and administrators may be called in at any hour to make decisions and resolve
disputes (n large hospitals, there may be several administrators, one for each department. (n smaller facilities,they oversee the day5to5day operations of all departments. !dministrators make sure hospitals operateefficiently and provide ade#uate medical care to patients. $heir responsibilities are numerous and sometimesre#uire the assistance of the medical and support staff. $hey act as liaisons between governing boards, medicalstaff, and department heads and integrate the activities of all departments so they function as a whole.8ollowing policies set by a governing board of trustees, administrators plan, organi%e, direct, control andcoordinate medical and health services. !dministrators recruit, hire, and sometimes train doctors, nurses,interns, and assistant administrators. !dministrators plan budgets and set rates for health services. (n researchhospitals, administrators develop and e&pand programs and services for scientific research and preventivemedicine. (n teaching hospitals, they aid in the education of new doctors. !dministrators plan departmentalactivities, evaluate doctors and other hospital employees, create and maintain policies, help developprocedures for medical treatments, #uality assurance, patient services, and public relations activities such asactive participation in fund5raising and community health planning. Hospital administrators work long orirregular hours.. !dministrators also attend staff meetings, participate in health planning councils, go to fund5raising events, and travel to professional association conventions. ! hospital administrator-s 'ob is difficult anddemanding. $hey need to keep up with advances in medicine, computeri%ed diagnostic and treatmente#uipment, data processing technology, government regulations, health insurance changes, and financingoptions. While doctors strive to keep the blood flowing and the heart beating, the hospital administrator isdoing his 'ob in keeping the hospital alive and healthy.
NAT!RE O#%OR
Hospital administrators are responsible for facilities, management of staff, e#uipments, and au&iliary services.$hey are responsible for recruitment of staff, supervision of the day to day work, maintenance and upkeep,replacement of e#uipment, handling budgets and making schedule for fee payments. $hey are involved inspace allocation, preparation of roasters for duty, maintenance and repair of building and e#uipments,providing work facilities to employees, turnover of laundry etc.
(n matters pertaining to e&pansion, restructuring, policy planning they work with the board of governors. $heye&ecute the decisions of the ;oard often undertaking the entire responsibility of large pro'ects. $he
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Original Script
!dministrator-s responsibilities include financial and human resource planning, controlling the purchase anddistribution of supplies, building and e#uipment maintenance, managing investments in infrastructure,personnel management, disposal of hospital waste, evaluating competition, organi%ing support services such aslaundry, catering etc.
(n service training schedules, community progammes and in house meetings are other important activities ofhospital managers.
Health care administration is aimed at providing management skills to professionals responsible for delivery ofhealthcare services in the country. 7anaging primary health centers and government hospitals is the taskassigned largely to doctors who may not essentially have managerial training. Nevertheless, the trends arelikely to show changes in favour of professionals trained for managing health services.
7ost large and medium si%ed hospitals have a hospital administrator. $he hospital administrator is incharge ofvarious aspects of healthcare administration < Hospital organi%ation, lanning and control, 7edical 3taffmanagement, Demography and ;iostatistics, 7anagement of )esearch in Healthcare, =pidemiology and
Community Health and 3trategic 7anagement in healthcare system.
Currently there are two kind of professionals who opt for the programme 9 medical professionals and othergraduates. (n very large hospitals generally the administrative set up has both medical and non5medicaladministrators. While the technical aspects such as procurement of e#uipments and medical e&pendables,recruitment and training of staff, management of professional and assignment of duties of other staff,maintenance and services, security, are looked after by graduates trained in health services management.
Administration means getting things done " Management means the purposeful and effective use ofresources 5 manpower, materials and finance for fulfilling a pre determined ob'ective. 7anagement isultimately the art of making people more effective by using the intellectual tools of planning, organi%ing,directing and monitoring.
MANAGEMENT
Management is a >S"IEN"E> because it proves, predicts, define, measure " utili%es knowledge. !t the sametime it is an 'ART' because it feels, guesses, describe, e&press, communicates " practices. (t is also an'PRO#ESSION'because it re#uires skills, knowledge and the development of a positive mental attitude.
Si( M's are
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Original Script
DI##EREN"E 0ET%EEN MANAGEMENT & ADMINISTRATION
MANAGEMENT ADMINISTRATION
1 7anagement is an e&ecutive function involving the !dministration is a determinative functiondirection of human effort towards the reali%ation of concerned with laying down of basic ob'ectives
the basic ob'ectives of the organi%ations. and broad policies of an organi%ations.
27anagement is more popular to businessenterprises (t is preferred in /overnment departments,where economic performance is of prime Hospitals and other non business organi%ations.
importance
3 7anagement is a doing function concerned with of!dministration is a thinking process concernedwith
implementation policies largely done and is determination of policies done mainly at $op evel
influenced by the ob'ectives of organi%ations and is
management and is influenced by outside forces
and
done usually at middle level management. public opinion.
4 7anagement 5 @ou order others !dministration 5 @ou order yourself
(n practice both the terms are used interchangeably because both involves the same principles " functions.
!NI5!ENESS O# THE HOSPITAL ADMINISTRATION
Hospital !dministration is a serious business since it covers a large number of activities. $he profession ofhospital " healthcare administration is uni#ue because hospitals involve highly Aualified professionals dealingwith the #uestion of life " death Hospital administration is more comple( than administration o/ an*
other ,$siness instit$te 6 organi7ation ,eca$se .
Hospital involve 6 Hrs., +B day, years after years works.
Hospital services involve high risk and #uick services.
Hospital deal with human beings.
Hospital is a medical " social institution.
Hospital services is of emergency nature.
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Hospital work within the framework of =thical " egal issues.
Hospital employs different categories of people with widely varying technical and highly#ualified educational background.
Hospital work is highly stressful since it deal with a >Auestion of life and death>.
E8OL!TION O# HOSPITAL ADMINISTRATION "ON"EPT IN INDIA
(n (ndia, !dministration " management is thousands of years old. 8ive thousand year ago, ord 3hri rishnaproved his decision making ability, cool approach to problems, public relation skills, intelligence,determination, dedication " counseling skills as a >!dministrator and a eader. $he scientific managementstarted in ate 24 in (ndia, when Department of 7anagement were established in (ndian Eniversities. $hisfollowed the establishment of (ndian (nstitute of 7anagement 0((7>s1 beginning in 24B. 8irst time, in 24+4
!merican College of Hospital !dministration designed a code of ethics for hospitals.
!dministration or 7anagement is a science and an art like medical sciences. rofessional hospital "healthcare administrators have proven how hospitals can be managed effectively, economically and effectivelyin targeted time period.
TRENDS O# HOSPITAL ADMINISTARTION IN INDIA
!fter independence, (ndia is a rich heritage of administration. Hospital administration opened up a hoard ofcareer opportunities, never seen before. (ndian health professionals in demand not only in (ndia but also in
countries like the E3, E, /ermany " Fapan. !bout 4G of the work which the medical administrator do inadministration does not re#uire medical knowledge on the other hand, people with medical background haveno training in Hospital 7anagement. $his results in misutilisation of the technical manpower and inefficiencyin !dministration.
$oday>s organi%ations are facing their toughest competition in Decades. $he answer lies in doing a better 'ob ofmeeting and satisfying patient needs. =very organi%ation wanting to win. nly patient centered organi%ationwill win, those that can deliver superior value to their target patients.
$he healthcare services, which are good yesterday, barely meet the re#uirement of today and will beinade#uate tomorrow. (n the age of technological revolution, customer needs are continuously increasing,customer e&pect a speedy response of their #ueries, there is greater competition, which demands improvementin health services.
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Original Script
#!T!RE TRENDS IN HOSPITAL AND HEALTH"ARE MANAGEMENT
Hospital administrator are in great demand, (n fact, they are the most sought professionals in healthcare sector
today. Hospitals are becoming a highly scientific and comple& medical center and are becoming hub of wholesystem of healthcare. 7edical sector becoming increasingly competitive and capital intensive the need formanaging hospitals has become even more acute.
(n today>s, world of advancing technology healthcare delivery represents an e&tremely comple& collection ofdiagnostic, operational and administrative processes. 7anagement skills in lanning, peration, 7arketing,7aterials, $elemedicine, H(3 and Human )esource 7anagement are the need of the hour. $oday, we haveabout +. lakh health institution in (ndia 0arge, medium, small1. ur health system is uni#ue as compared toother countries 5 there are /overnment, rivate, )eligious, (ndustrials, 7NC>s, !llopathic, !urveda,Homeopathy, ara medicals " Nature cure hospitals and institutions. $here are newer diseases, newerdiagnostic technology etc. !ll these factors will re#uired trained hospital administrators. 3o , we are on theroad to professionalise health care services.
$herefore, this is the right and e&citing time to ensure an international future in the world>s largest and fastestgrowing hospital " healthcare industry. ;e a healthcare professional with a sharp 7anagerial "!dministrative prospective.
Ma9or :o, Responsi,ilit* . Hospital Administrator
;usiness Development and 3trategic lanning is responsible for leading, enhancing directing, organi%ing andmonitoring all business development, strategic planning, marketing, public relations and businesscommunications for Hospitals and Clinics to ensure its competitive presence in local, regional and nationalmarketplaces.
(n collaboration with Hospital eadership, develop, e&ecute and evaluate strategies and tactics to ensureorgani%ation health and continued growth by identifying comprehensive, cost effective, legally compliantcustomer services. !ctivities include but are not limited tosbusy world. He should know how to say no if that is what situation demands, withouthurting people as far as possible.
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1? SHO!LD 0E SENSITI8E < He should be sensitive to other>s suffering and problems even if they areself inflicted or you are not able to help much.
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Original Script
11 SHO!LD 0E HA0IT!ALL; O0:E"TI8E . He should be habitually ob'ective with a deep sense ofoffair play and 'ustice. @ou should not be hesitant to give credit where it is due andshare honour if the situation rightfully demands so.
26. $(7= 7!N!/=7=N$ < $ime and tide waits for none. nce the time is lost it is lost forever. 3o aparticular task should be completed in the allotted time frame.
IN #INAL ANAL;SIS . He is a nice guy who does not mind even if he finishes second and lets somebodyelse win if that could bring cheer to someone>s life. !t times a gesture is all that you can do. ;ut remembersometimes even a gesture goes a long way.
Some other Attri,$tes & 5$alities o/ a Good Hospital Administrator
!bility to deal with people from diverse background is an essential #uality of hospital administrators. $heyshould hence be sympathetic, tactful and patient listeners. roblem solving is re#uired at all times hence theability to be a team leader with a positive approach is essential. Hospital administrators must understandorgani%ational development, financial budgeting, material management, medical purchasing and maintenances,building regulations and above all must have good public relations skills. (nterest in service, in health care andin welfare are at the core of this profession. Hospital administrators convene meetings at various levels andhence need good communication skills.
Hospital administrator must be diplomatic, tactful and infinitely patient.
He must have strong analytical " decision making abilities.
He must have e&cellent interpersonal and communication skills
!dministrator must have good organi%ing capacity and must be firm but considerate while handlingpeople.
He must have a sense of responsibility and take his 'ob seriously.
He must be an intelligent 'udge of human nature which #uality is essential while selectingpersonnel.
He must be e&pert at educating and providing direction to his subordinates.
He must be a man with a fine business sense so that he can secure value for money for the hospital.
He must be capable of working with everyone cordially, regardless of their position of status in thehospital.
He must have strong time management skill 0 ;eat $he Clock1.
He must review performance and speak with power.4
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Original Script
GANESHA S;M0OLISM @ Portrait o/ an administrator
0IG HEAD < $hink ;ig
SMALL E;ES < Concentrate
LARGE ;EARS < isten 7ore
ABE
< $o cut off all
bounds of attachment.
ROPE < $o pull you nearer to the highest goal.
0LESSING HAND < rotect spiritual path to supremacy.
TR!N HIGH < High efficiency " adaptability.
MODAA
< )eward of
3adhana.
LARGE STOMA"H < ace fully digests all good " bad in life.
MO!SE
< Desire unless
under
control, can cause havoc. eep your desires
under
control and do not allow them to take you for a ride.
PRASADA < $he whole world is at your feet and for your asking.
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%hat MotiCates Indian Hospital Administrator
$oday, virtually all people practitioners as well as scholars 9 follow their own definitions of motivation.Esually one or more of the following words are included< desires, wants, wishes, aims, goals, needs, drives,motives and incentives.
;ased on the finding of various research studies carried out in this field in the past, we have attempted tocatalogue strategies that operating managers can apply in order to create re#uisite Kdesires- within the+ir peopleto deliver their best to the organi%ation.
ProCiding career gro-th) learning and deCelopment opport$nities . What a present day knowledge workerneeds is ade#uate opportunities to learn and grow so that he remains employable in the current competitivebusiness environment.
ProCiding an e(citing and challenging -or+ enCironment . 3o that he can put all his e&isting skills to gooduse.
Appreciating good per/ormance . ! manager should feel that he is a part of the team and his contribution isbeing noticed.
ProCiding reg$lar /eed ,ac+ . !s en ;lanchand, author of theOne Minute Mangersays, L8eedback is thebreakfast of championsM i.e. they want to know how they are delivering.
Soliciting emplo*ees opinions . (n order to involve them in decisions that affect their 'obs.
Opening channels o/ comm$nication . )egular #uestion and answer sessions, small group forums with thehead of the organi%ation and an open door policy are some ways that might encourage managers to speak up.
Ens$ring 9o, rotation . Demonstrate your respect for individuals by responding to signals they put out abouthow they want to be treated and the kinds of assignments that interest them.
Personall* congrat$lating emplo*ees /or a 9o, -ell done . (n other words, make praise specific and timely.
Maintaining /re$ents contacts -ith *o$r people . (t will underscore the importance of your relationshipwith them.
Dashing o// small) personal notes . Written congratulations are tangible, the effects of which last longer.
GiCing them a good 9o, to do . (t has been felt that nothing saps employee motivation #uicker than routineand unchallenging work.
Recogni7ing emplo*ees personal needs. $his can be done in terms of making arrangements for on5site day
care, providing fle&ible work schedules and special e#uipment.
#ostering a sense o/ camaraderie. ! company that creates this sense has gone a long way towards creatingthe kind of organi%ation that people want to work for.
Doling o$t cash re-ards . !de#uate and e#uitable financial rewards should be based on performance 9 bothof the company and of the individual.
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8inally, performance is about what happens every day. !nd, motivation is really about treating people withdignity 9 something today-s burned out, shell5shocked employees desperately need.
"AREER O8ER8IE% . HOSPITAL ADMINISTRATION
$he growth of healthcare service sector has increased the need for management professionals to
mana
ge
hospita
ls affairs. Hospital management has become the need of the hour today. !spirant should
b
e
abl
e
t
o
ma
ke
diffic
ult decision and possess strong time management skills and a very high degree
o
fpersonal
commitme
nt. $herefore, there is a huge demand for professionals with right education and the
appropria
te
skil
ls.
Hospitals in India depend on doctors only. $his has been a ma'or roadblock in improving the efficiency andproductivity of healthcare sector. $he old trend of >most e&perienced and bureaucratic medical professionals>has become back dated in the changing scenario of hospital and healthcare sector. ;ecause of consumerism,$A7, =mergency medical units, H(3, e 5 health venture, credit rating firms, N/, 7edical tourism,$elemedicine, ;ar coding and !sset 7anagement, 7aterials management, health insurance, $! " ($revolution now re#uire trained man power speciali%ed in hospital management " administration .
#or e//ectiCe management o/ hospital and healthcare delivery system in (ndia, hospital administrator are ingreat demand.
Some fact .
Toda*) >?F o/ the hospitals in !SA & 1??F Hospitals in ! are headed ,* the'Non medical Administrators' trained in hospital administration & management
Sensing ,etter opport$nit* in hospital & healthcare sector) more and more people/rom non medical ,ac+gro$nd are enrolling /or healthcare administration andmanagement co$rses
2
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Original Script
ED!"ATION & TRAINING
The most accepted pro/essional ed$cations in the arena o/ hospital management is .
PhD9 Health 7anagement
7aster in Doctorate 0MD Hospital Administration1MPhil 0Hospital " Health 3ystem 7anagement1
7aster of Hospital !dministration 0MHA1
7aster of Hospital 7anagement 0MHM1
M0A 5 Hospital 7anagement : Healthcare 3ervices.0M0A1
os
t
/raduate Diploma in
Hospital !dministration 0PGDHA.1
ost
/raduate Diploma in Hospital " Healthcare 7anagement0PGDHHM1
;achelor of Hospital 7anagement 00HM1
Important Topic "oCered in Hospital & Healthcare
Management "o$rses
o rinciples of Hospital 7anagemento Health =conomics
o Health olicy " Healthcare 3ystemo Hospital lanning
o Hospital Designing
o rgani%ational ;ehaviour
o Hospital 3upportive 3erviceso Hospital Core 3ervices
o Human )esources 7anagement in Hospital " Healthcareo 7aterials 7anagement in Hospitals
o !ccounting " 8inance 7anagement in Healthcareo Healthcare ;udgeting
o Healthcare ro'ect 7anagement
o egal !spect of 7edical rofessiono $otal Auality 7anagement 0$A71 in Hospital " Healthcareo 3i& 3igma in Healthcareo 7edical $ourism in (ndia
o Customer )elationship 7anagement 0C)71 in Healthcareo
7edical =#uipment 7anagemento $elemedicine
o ;io 7edical Waste 7anagement
o Healthcare (nsurance " $! managemento Hospital peration 7anagement
o 3trategy 7anagement
o 8ront ffice 7anagemento 7edical )ecords 7anagement
o (nventory Control in Healthcare
o Hospital : 7anagement (nformation 3ystemo )esearch 7ethods
o Health aws
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2+
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Original Script
o 7arketing of Hospital 3erviceso Auality 7anagement
o !ccreditation
o Disaster 7anagemento =pidemiology
o N/ management
o ;io statisticso Customer 3atisfaction " atient Counselingo Computers !pplications in Healthcare
o Cost Containment in Healthcareo ro'ect Work
"AREER PROSPE"TS
Healthca
re
i
s
the
world>s
larges
t
an
d fastest growing industry. Healthcare professional with a sharp
manageri
al "
administrative
perspective
a
r
e
i
n great demand. Healthcare service market is being taken
over by the private sectorindustry
bigwi
gs
li
k
e 5 !pollo Hospitals /roup, =scort, /anga )am Hospital,
8ortis Healthcare, 7a& Healthcare , Wockhardt Hospitals, $ata and other healthcare players coming up
3ignificant potential for employment e&ists in the management of health care in our country. =videntlyemployment opportunities in health care are increasing day by day. 7any hospitals and pharmaceutical firmsare looking for managers who have an in5depth understanding of Hospital " Healthcare management
principles and their applications to health care delivery systems. (f you wish to work for a health careorgani%ation as a manager or a consultant, or set up a nursing home or hospital, courses in healthcaremanagement will provide the needed training. 3o, (ndia has a huge potential for hospital " healthcare growthand hence need for more " more healthcare managers : administrator is the need of the hour.
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Original Script
MONE; MATTERS
Starting Salaries per month @Appro(imate
$he Chief =&ecutive fficer 0C=1
)s.
B,
t
o
2,
.
Chief perating fficer
)s.
B,
t
o
2,
Chief !dministrative fficer
)s.
B,
t
o
2,
Director 9 !dministration
)s.
,
t
o
2,
Director 9
7edical
)
s.
,
t
o
2
Director 9 7arketing
)s.
,
t
o
2,
Director 9 7aterials 7anagement
)
s.
,
t
o
2,
Director 9 H) )s. to2
Oice resident 9 7edical : 7arketing
)
s.
t
o
2,
7edical Director : 7edical 3uptd.
)
s.
, to 2,
.
!dditional
7edical 3uperintendent
)s.
,
t
oJ,
.Foint : Dy.
7edical 3uperintendent
)
s.
+,
t
o
*,
.
!ssistant
7edical 3uperintendent
)s.6,
to
,.
7edical !dministrator )s. 66 to
Dy. /eneral 7anager )s. 6 to
Hospital !dministrator
)
s.
6,
to
,.
7anag
er !dministration
)
s
.
2,
to
,
.
7anager 9 7arketing
)
s
.
2to
,
7anager 9 7aterials
)
s
. 2, to
7anager 9 perations
)
s
. 2 to
!sst. 7anager level
)
s.
26
to +
7anger 5 H)
)
s 2 to
8/13/2019 Book Career
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.
=&ecutive evel
)
s
.
2,
t
o
+,
.
!ssistant
=&ecutive
)
s
.
J
t
o
6
SOME TOP RE"!ITERS
2. All India Instit$te o/ Medical Science
6. #ortis Healthcare Limited
+. Ma( Healthcare Limited
. %oc+hardt Hospitals. Indian Spinal In9$ries "entreB. Roc+land Hospital0la9i Hospital*. 0atra HospitalJ. Escorts Hospitals
4. Apollo Hospitals2. 0om,a* Hospital22. PD Hind$9a Hospital26. Tata Memorial "entre @TM"2+. Sir Ganga Ram Hospital2. All M$ltispecilait* Hospitals2. All Healthcare Organi7ations & Instit$tes
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Original Script
ED!"ATIONAL INSTIT!TIONS
rofessional training in hospital management is open to #ualified doctors and any graduates. $he 'ob
opportunities available to graduate will obviously be in general administration.Course in Hospital !dministration are offered at the post5graduate level. 3ome courses, however, are offered atthe graduate level in health management. 7edical graduates 0graduates from other disciplines are admitted insome courses1 are admitted in the course. Duration of courses vary from one to three years. both part time andfull time courses are available. Healthcare 7anagement Courses are open to graduates in any discipline 0insome cases only medical : nursing graduates are eligible1.
(n addition to course work, candidates are re#uired to undertake a pro'ect in a specific area of healthmanagement and undergo a period of internship in a hospital organi%ation.
Hospital & Health Management "o$rses at a Glance
Instit$te 6 !niCersit* "o$rse 6 D$ration Eligi,ilit* 6 Selection
!ll (ndia institute of 7edical7asters
i
n Hospital7;;3 with + yrs e&perience in ahospital
3cience
s
!dministration 6:+
years : sponsored graduates with * years
!nsari Nagar, e&perience in Hosp. !dmin. years in
New Delhi 9 2264 general practice $heory : Clinical test :
www.aiims.ac.in interview
Eniversity
Centre
for
Distance 7;! 9 Hospital !ny /raduate
earning,
Chaudhary
Devilal
!dministration 9 6@ears
Eniversity, 3irsa,
Haryana
h. 2BBB5
6J6+
www.
Cdlu.edu.in
National (nstt. of Health " / Cert in Health " 8amily 7;;3 + yrs. =&perience course (n5
8amily Welfare, 7unirkaNe
w Welfare 7gt : Distance mode 2 service candidates
Delhi 9 22B* yr
www.nihfw.org
DelhiEniversity, 7;! 0$1
0Health
Care 3ponsored 7;;3 degree holder with
8aculty of
7gmt. !dministration1 + yrs yrs, e&perience in
Hospit
al
3tudies, Delhi 922* !dministration.
www.fms.edu
(/NE,
7aidan /arhi
New ./. Diploma in Hosp. " /rad from 7edical, dental Nursing
Delhi 9 22BJ
Health 7gt 2
yr harmacy " related Health area with 6.
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www.ignou.ac.in
yrs
e&p.
Fawahar al Nehru Eniv.7aster
ofCommunity
Health 7;;3 with G " 2yr work e&perience
New Delhi 9 22*
07C
H1 after intership or. 73c in Nursing with
G " 2yr e&perience in community
Health Nursing
Devi !hilya Oishwavidyalaya,
7;! 0Hospital
!dministration1 /raduation =ntrance $est conducted by
(nstt. of 7gmt 3tudies, $akshila 6 yrs
professional =&amination
;oard
Campus, handwa
)oad,
(ndore 9 62
2B
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h. *+2566*+6
un'ab Eniversity, Diploma inHospital Degree e&am with G " 6yrs =&p.
3ecto
r 9 2, Chandigarh 9 !dministration 6yrs
2B
2
Dept. of Health3ervices 7asters in hospital : Health 7;;3 : ;3c. Nursing:;!:;.Com.:;.3c3tudies $ata (nstitute of
3ocial !dministration 6 years 0!ny faculty1 with G 0G 3C:3$1 age
3ciences, 3ion 9 $rombay
)d, below yrs.Deonara, ; J+2+ 7umbai 9
JJ
Dip 0$ in Hosp. !dmn.1
2yrs !dmission $est /D, (nterview
7;;3 : ;.3c. Nursing or working graduates
in Hospital
(nternational (nstt. forDip in Health=ducation 2 /raduation
opulation 3c,
Deonar, year
7umbai 9 JJ
3hiva'i Eniversity Diploma in Hospital /raduationOidyanagar,
olhapur, !dministration 2 yr.
2B
3ND$ Women-s Eniversity,./. Diploma in Hospital7gt. /raduation
Nathibai $hackersey )oad, 2yr
7umbai 9 6
Eniversity of une ;.3c 0Hospital !dmn.1 2yr. !ppropriate first degree ;=D /raduation
/aneshkhind, une 9 22 * / Dip. (n Health =du. 2yr.
Dip in Hospital 7gt. 6 yrs
3ymbiosis Centre of Health / Diploma in Hospital " /raduates with G
Care 7gmt, 3enapati ;apat Health 7anagement
)oad une 9 22
www.fms.edu / Diploma in 7edico egal Written test, /roup discussion and (nterview
3ystems
2 yrs correspondence;irla (nstt. of $ech. " 7 hill Hospital " Health 7;;3 and 2yr, e&p : sponsored 3ome seats
3cience, illani in 3ystems 7anagement for ;=:; harma: 73c:7;! with 2yr. e&p.
collaboration with C7C, 0Distance rogram1 +
Oellore ;ombay Hospital and 3emesters
$ulane Eniv. 7edical Centre,
New rlean E3!
(ndian (nstt. f health 7gmt,7aster of ublicHealth, /raduates with G marks !(7!$
)esearch, 2, rabhu Dayal 7aster of Health Care
marg, 3anganer !irport,
Faipur !dministration 6 years.
9 +622
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www.iihmr.com
arnataka 3tate
pen
Diploma in Health "Hospital /raduation
Eniversit
y, 7anasgangotri, 7anagement 6 yrs
7ysore 9 * B
7anipal !cademy of
higher DH! 6 yrs, ;achelor of 7;;3 2P6 from any !rts : 3C: Commerce
=ducation, 7anipal 9 *B224
Health
info.,
!dmn.
0;H(!1 group with G
+yrs
2
*
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)a'iv /andhi Eniv. of Health 7.3c 0Hospital !dmn.1 6 yrs/raduates in3cience
3ciences, th
; ;lock, FayaNagar, ;angalore 9B2
8ather muller 7edicalCollege 7.3c 0Hospital !dmn.1 6 yrs /raduation in relevant disciplinekankanady, mangalore 9
*6
$amilNadu / Diploma in )ehabilitation /raduation in relevant discipline
;harathidasan
Eni
v. management 2 yr
alkalaiperur. $iruchirapalli 9B66
8ather 7uller medicalCollege 7.3c 0Hospital !dmn.1 6 yrs /raduation in relevant disciplinekankanady, 7angalore 9
*6
;harathidasanEni
v. / Diploma in )ehabilitation /raduation
alkalaiperur, $iruchirappalli 7anagement 2 yr9
B66
7adurai, amra' Eniversity, 7H7 0Health : Hospital1 6 /raduation with G !fter ;3c Chem :alkal
ai
Naga
r,
7adur
ai 9 yrs. Dip. (n 7edical )ecords ;otany : QoologyB66
2
7gm
t, $otal Auality
7anagement in
Hospita
l,
Wa
rd 7gmt,Dialysis 7gt.,
(ntensive
care
7gmt,
7ed.,
(maging 7gt, ;lood ;ank
7anagement 2yr.
3ri )amchandra 7edical7;!
0Hospital"
Health /raduates : 7;;3 =ntrance e&am on !ll
Colleg
e "
)esearc
h
instt
.,
3ystems 7gt.1 6
yrs (ndia ;asis
orur, Chennai 9B22B
$amil Nadu Dr. 7/)7edical /
Diploma
in
Hospital 7;;3 of 7!:73c.:7ed:7
Eniversity, No. !nna
3alai, !dmn. 2yr
Nursing:;!:;3c:=
dn Nursing with 6yrs.
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Chennai 9 B +6 / Dip. (n Health =dn 2yrs 3tanding
(nstitute
of
Health care
Dip:/
Diploma:
!dvance /raduation of / Diploma
!dministration ; No. 22B,
Dip.
(n
Chennai 9BB2 Hospital
=mail < ihcaRmd6.vsnl.net.in
!dministrati
on
Nutrition andDieterics
Nursing
!dministrati
on
Diet 7gmt
Heal
th
ca
re
system
s
2yr correspondence
Christian
7edical
College, Dip. (n Hospital !dmn. 2yr /raduates and diploma holder
$herapudi Oellore 9
B+6
6
!polloinstitute
of
Hospital
7aster of
Hospital /raduates in any discipline with G marks.
2J
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!dministration. !pollo management 6 yrs =ntrance e&am : group discussion : (nterview
Hospi
tal
Campu
s, Fubilee held in the months of Fuly
hills, Hyderabad 9 ++
!3C(
Hindu'a
(nstt. of
7aster
of Hospital !dmini /raduationhealthcare management,
!3C( stration and 7aster
o
f Written test, interview : group discussionColle
ge ark, ;an'araHill
s,
Healthc
are
!dministrati
on 6
)oad S+,
Hyderabad
5
+ yrs residential
Eniv. of Calcutta 3enate Dip. (n Health =du. 9 7;;3
House
4
months
olkata 9 * *+
Instit$te "o$rses Eligi,ilit*
;irla (nstitute of 3cience" $echnology, 7.hil. Hospital " Health 3ystem7;!:7H!,7;;3
ilani. 7anagement
New Delhi @7C!(73 /DH! !ny /raduateFai 3ingh )oad, New Delhi
h. 6++B242
(/NE, New
Delhi /DHH7 7edical /raduatewww.ignou.ac.in
!lagappaEniversity
7;! 5Hospital !ny /raduate
7anagement
Famia Hamdard, New Delhi7;! 5Healthcare !ny /raduate
www.'mi.ac.in
$ata (nstitute of 3ocial 3cience, 7umbaih.D "7.hil !ny /raduate
www.tiss.edu 7H!
7adurai amra' Eniversity, 7adurai /DHH7 !ny /raduate
!ll (ndia (nstitute of ocal /DH! !ny /raduate3elf /overnment, New Delhi, 7umbai
www.aiilsg.org
3kkim 7anipal Eniversity7;! 5Healthcare !ny /raduate
List o/ Some Other Training "entres
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2. !dministrative 3taff College of (ndia, ;ella Oista, hairatabad, )a' ;havan )oad, Hyderabad 9 J6 0(n association with the Hindu'a 8oundation1
6. !ll (ndia (nstitute of ocal 3elf /overnment, 3thanikra' ;havan, CD ;arfiwala 7arg, !ndheriWest, 7umbai 9 J
+. !ll (ndia (nstitue of 7edical 3ciences 0!((731 !nsari Nagar, New Delhi 9 2264.
. !pollo (nstitute of Hospital !dministration, !pollo Hospital Campus, Fubilee Hills, Hyderabad 9 ++.
. !3C( 9 Hindu'a (nstitute of Healthcare 7anagement, !3C( Colleage ark, ;an'ar Hills, )oad S+,Hyderabad 9 +24
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B. ;irla (nstitute of 3cience and $echnology, ilani 9 +++ +2, )a'asthan.
*. ;irla (nstitute of $echnology, 7esra, )ancha 9 J+ 26, Fharkhand
J. Christian 7edical College, Oellore 9 B+6 6 $N
4. Department of 7anagement 3tudies, 7adurai amara' Eniversity, alkalai Nagar, 7adurai 9 B662.
2. 8aculty of 7anagement 3tudies, Eniversity of Delhi, Delhi 9 22 *.
22. (ndian (nstitute of Health 7anagement )esearch 0((H7)1, pp. 3anganer !irport, Faipur 9+622.
26. (nstitute of 7anagement 3tudies, Devi !halya Oiswavidyalaya, (ndore 9 6 2, 7adhyaradesh.
2+. 7anipal !cademy of Higher =ducation, Eniversity ;uilding, 7adhav Nagar, 7anipal 9 *B 224,arnataka.
2. National (nstitute of Health and 8amily Welfare, New 7ehrauli )oad, 7unirka, New Delhi 9 22B*
2. 3chool of 7edical =ducation, /andhi Nagar, ottayam 9 BJB J, erala.
2B. $!$! (nstitute of 3ocial 3ciences, Deonar, 7umbai 9 JJ.
International Focus
2. !merican College of Health Care !dministrators, +6, 3outh atrick 3treet, !le&andria, O!66+2,
6. !ssociation of Eniversity rograms in Health !dministration, 2422 North 8ort 7yer Derive, 3uite+, !rlington, O! 6664.
+. (nstitute of Health 3ervices 7anagement, +4, Chalton 3treet ondon NW(, 2FD
S!GGESTED HOSPITAL & HEALTH"ARE MANAGEMENT :O!RNAL 6
NE%SPAPER 6 MAGAINES
Harvard ;usiness )eview
;usiness $oday
harmabi% Hospital )eview
=&press Healthcare
7anagement !H! News
!merican Fournal of 7anaged care
!merican Fournal of 7edical Auality
Clinical eadership and management )eview
Hospice 7anagement !dvisor
7edico egal $imes by 3ymbiosisHealth
Health 8acility 7anagement
Health 8orum Fournal
Hospital ractice
6
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Indias Ma9or Hospital & Healthcare "ons$ltanc* #irms
2. 3i& 3igma Hospital " Healthcare 7anagement Consultancy, New Delhi
3i& 3igma has developed an e&cellent reputation by providing value added consulting services in ro'ectlanning, 7angement " (mplementations, =#uipment lanning " rocurement, harmacy 7anagement,Hospital !ccreditation 0(3,N!;,N!;H1, Hospital 7arketing 3trategy, $A7 " 3i& 3igma, Hospital "Healthcare Courses planning " 7anagement, )ural Healthcare, Healthcare 7anpower lanning, )evenue/eneration f the Hospital etc
6. !pollo Hospital =nterprises, Chennai
+. NE3 Hospital Consultancy
. Hospic, 7umbai
. 7edicontrivers (ndia, 7umbaiB. !ce Oision Health Consultant
*. rofessional Health lanner, Delhi
J. 3! $echnopak, Delhi
Ho- to /ace InterCie-s S$ccess/$ll*
Presenting Onesel/ and Doc$ments
2Ese formal dress to appear for an interview
6!void using new clothes because one may not know how to function in them.
+(t is not wise to change usual hair styles or clothing patterns as they will inconvenience the candidate.
Ese e&ecutive clothing, deep and bright clours may not suit the occasion.Clothes have to be clean and ironed to represent order and discipline.BCarry a pen in the pocket or in the folde.r*Carry all the documents in an order in a folder.J!void carrying documents in an envelope as it will take time to show them to the interviewers.
4Carry only relevant documents.
2 Copy of the application sent and biodata and certificate of #ualifying e&amination areimportant documents.
22 Carrying certificates and documents in a plastic bag will not give an impression of #uality andclass.
26 Do not present any certificate or document unless asked for.
2+ )emember to collect all the certificates given for perusal at the interview.
Entr*) Seating and E(it
2nock at the door and then enter even if your name is called out.6/reet the interviewers as soon as you enter, the lady first and the gentlemen thereafter.+3it down only after you are asked to.
)emember to say L$hank you- before being seated.
!void pulling a chair. (nstead, lift it if necessary and always enter from the right side of the chair.
B3it without crossing legs and sit straight.
*ook at the interviewers instead of looking down.Jeep whatever paper materials you carry on your lap, and not on the table.
4;end forward while answering #uestions.
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6
2
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2While answering a #uestioner, remember to look at the other interviewers also. !void fidgeting liketouching moustache, scratching nose or arranging hair.
6!void carrying anything like a key bunch or a pen in your hands.
+!t the end of the interview, get up and move out only after thanking the interviewers.
While moving out, step back first, then turn and walk away.
Ans-ering 5$estions
2isten to #uestions carefully to comprehend. (f you have not understood a #uestion, politelyre#uest for a repeat.
6/ive short answers unless asked for longer ones. =&ude confidence but not arrogance.+;e firm when you are sure, otherwise start statements with L( thinkM or K!s far as ( knowM
7outh all words clearly and speak loud enough to hear.
!nswer immediately without wasting time.
B!void being humorous or ironical in your answers.
*eep looking at the interviewers and never at other things in the room or outside.
J/ive authentic information about any details connected with your bio5data.
4(t is discourteous to take anything from the table in front of the interviewer.2 !void tightening a tie or pulling at the dress while answering any #uestion.22 !nswers should not be gtttiven in a raised voice even when the #uestion comes in that manner.26 !nswer #uestions in simple single sentences.2+ !void giving additional information unless asked for.
2 (f you are complimented for the answers, remember to think the interviewer.
2 (f your answer or opinions are re'ected by the interviewer, remember to say Ksorry-.
2B !void repeating answers, phrases or words.2* ;e aware of mannerisms and avoid them.
Demeano$r and Interactions
2eep a smiling face so as to welcome any #uestion.
6!void any disagreement with the interviewer unless it involves your belief systems.
+(f or when an interviewee has to disagree with the interviewer do it politely after e&pressing regret orasking for pardon.
(t is unwise to contradict an answer through a subse#uent answer.
(f an error is brought to the notice of a candidate, he should accept the same.
BEse a language that is easy to understand but formal in its usage.
*! candidate should avoid offering her hand for a hand shake. !ll the same, if offered by theinterviewer, she should accept it.
JWhile a male candidate has to stand up to shake hands, a lady may accept an offer while being seated.
4! candidate-s behaviour should convince the interviewer about the #uality of personality that thecandidate has.
2 !void any e&hibition of emotion about an answer that a candidate consider very dear orcorrect.
22 $he inverviewee should not condemn or deprecate any other person, grup, community ornation during an interview.
26 (f or when a candidate is asked a bout achievements or successes she should take care to listonly those which can be proved with evidence.
2+ $here is noting wrong in re#uesting an interviewer to ask a candidate #uestions on a sub'ect ofher choice.
2 nce the sub'ect is announced as the favoured one, a candi5date should make sure that all#uestions are answered.
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Original Script
5$estion !s$all* As+ed in InterCie-s
$ell me about yourself
What are your hobbies?
Why do you want to be programmer : analyst : copywriterT.. etc?
(f you could change one thing in your life, what would it be?
Why didn-t you go for higher studies?
What does success mean to you?
Where do you plan to be years from
now? $ell us about your achievements
What are your strengths?
What are your weaknesses?
Why did you go to 3t, 3tephen-s:3)CC:Hindu Colleague?
Why should we give you this 'ob?
(f you were to write your own obituary, what would you write?
What sub'ect did you like best in school:colleage?
Why maths:=nglish:hysicsT..?
Which newspapers: maga%ines do you read regularly?Which page in the newspaper do you turn to first?
Which programmes do you watch on $O?
What is your favourite book?
What are you reading now?
What do you like to do when you are free?
3uppose you are selected and posted in a remote area, will you be able to
'oin? What games do you play?
When do you find time to play cricket : badminton: tennis T.?
Why do you want to leave your present 'ob?
Why do you change 'obs so fre#uently?
How did you prepare yourself for the interview?
What will you do if you are not selected?
What will you do if you fail in this interview?
Describe your dream 'ob?
What kind of people do you en'oy working with?
Who is you role model and why?
How long do you plan to work here before moving
out. What are you looking fro from life?
Telephone InterCie-s
$oday many firms conduct at least the initial screening interview over the phone. $he firm-s minimum goal is
to eliminate the obviously inappropriate candidates.
! telephone interview may result from several different situations. 3ometimes, as a result of your networking,the employer begins a screening process immediately. 3ometimes you are called because you submitted aresume and call letter.
Tips /or Telephone InterCie-s .
6
+
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Original Script
repare as you would for any other interview. $he fact that the main characters are unable to see eachother doesn-t change the basic rule.
8orm a mental image of a bright, friendly person on the other end of the
phone. Have paper handy in case you want to take notes
Have some good #uestions to ask.
et your voice show enthusiasm.
;e prepared for an interview lasting from fifteen minutes to one5half hour.
Have your resume handy in case you want to refer to it.
G$idelines
3it up straight and smile. @our composure comes through even when the caller can-t see you. 7ake aneffort to sound alert and Kperky-.
Do not eat, drink, smoke, or chew gum during the interview. $he sounds of these activities carry overthe phone.
Do not be overly rela&ed or familiar 'ust because you are sitting at home.
(mmediately write down the interviewers- names $here may be more than one person interviewing
you.3peak clearly and directly into the phone.
$ake notes. Fot down key words of the #uestions as they are asked of your so you can be sure you areaddressing the important elements. !lso, keep track of how you answered #uestions and information
you are given about the employer. $hese notes will be valuable when you are preparing for the face5to5face interview.
Do not talk too much. eep up your end of the conversation and answer all #uestions in full but don-t
ramble. $ry to pick up cues from the employer in terms of how e&tensive your answers should be. @oumight ask, occasionally, something like Ldoes that answer your #uestion?M or LWould you like me to
elaborate any more on thatM.
Do not give Kyes- or Kno- answers if more detail is needed. )emember that this is your opportunity tolet the interviewer known why you are a strong candidate for the position.
(f a #uestion catches you off guard, 'ust ask for a moment to think about it, and then do yourbest. Don-t- call attention to weaknesses or areas that you lack.
Do ask follow5up #uestions < LWhat are the ne&t steps in the interviewing process?M LWhat willbe covered in the ne&t round?M LWhat are your seeking in a candidate?M
)emember to say thank you at the end of the interview and e&press your continued interest inthe position. !ddress the interviewers by name.
3end a formal thank you letter, along with any additional information the interviewers may havere#uested.
Preparing a Res$me
! resume is a brief summary of one-s career written in a paragraph format. ! curriculum vitae or CO is a
structured delineation of one-s educational #ualification and work e&perience. (n (ndia, both the terms are usedinterchangeably.
! standard CO will incorporate the following detail. Name, =ducation, rofessional #ualifications, worke&perience 0if any1, =&tra curricular interested, 3pecial achievements, )eferences.However, the essential parts of a CO can be divided into the following heads.
2. The Heading . $he heading will include one-s name, address, telephone number, e5mail 0if any1and the position applied for.
6
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6. E(perience pro/ile . (f one has little or no work e&perience, then the resume could start with theside head L=ducationM. (f one has sufficient work e&perience, then it would be ideal to start theresume with the side head LWork e&perienceM. While writing the work e&perience, one mustinclude all significant work in reverse chronological order.
+. Ed$cation . =ducation is an important part of one-s resume. ne must include one-s degree,speciali%ation, institutions attended, date of graduation, subsidiary sub'ects studied, and any
special workshops, seminars, related courses or pro'ects.. Additional In/ormation . !ny information that doesn-t fall under the above categories could
come under additional information. $his could include your special interested, the languages youknow, computer knowledge you possess and the honours and awards you have won. $he point isto impress your recruiter.
. Re/erences . ne must include two or three reference in one-s resume to lend it credibility. @ou mustobtain the prior permission of the persons you intend to present as references. $he references should
be those who you have worked under or persons who have taught you at college.
Emerging S$ccess/$l in Gro$p Disc$ssion
Remem,er these Dos and Donts . /roup discussion has become an integral part of the selection procedurefor 'ob recruitment, and admission to #uality academic programmes. $he strategy for success involves manydo-s and don-ts. Here are a few vital points to be borne in mind at the time of preparation.
/ather full details of controversial topics of public interest by following daily news,editorial comments and articles written by e&perts in news maga%ines.
7aintain a personal diary of events
Develop language skills including basic grammar, pronunciation, and effective e&pressions.
Ese simple yet forceful languageI don-t go for bombast.
!rrange your facts logically.
Don-t take e&treme positions.
7eet opposition with a smile.
;e broad5minded in your approach.
Don-t be unduly emotional during discussions.
Discuss and not dispute.
(f you present an argument, give facts to support it.
;e impartial. eep a balanced view.
Don-t- insult a person or a group.
!ppreciate good views e&pressed by others.
;e a good listener.
Don-t try to monopolies the time given for the group.
3peak patiently and convincingly.
Ese appropriate and relevant #uotations or proverbs to establish yourpont. =ncourage a silent or shy member to speak.
Don-t- use provocative language or gestures.UDon-t hi on the table to prove a point.
ook at the members by turn.
Don-t block other.
Don-t retort strongly if someone attacks you.
Continue to be pleasantI a smile helps a lot.
ight humour is I don-t be a clown.
6
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Check your body language.
(f someone asks your views, take it as an opportunity to speak. Don-t shy away from it.
3how willingness for co5operation and teamwork.
;e politeI show no sign of arrogance or superiority.
Don-t- talk too fast sacrificing clarityI don-t be dragging either.
Don-t shout or whisperI speak normally.
!void mannerisms such as whisperI speak normally
!void mannerisms such as Lyou seeM, L( meanM, 3ort ofM and L@a @aM.
/ive priority to group interest and not self5interest.
Never give an impression that you are confused.
Ese e&pressions such as L!s you put it rightlyM and LWe should appreciate the views of L
When you want to differ, use phrases such as Let us look at this from a different angleM.
Don-t 'ust repeat the view given by another participant.
Don-t give crude or uncivili%ed views or uneatable e&pressions.
(llustrate your views by e&les.
don-t get disheartened if one of your views is not being
carried. Don-t- blow your trumpets.
(f you get an opportunity to open the discussion or to conclude do it well.;e punctual
Dress neatly
;e confident of success.
USEFUL INDIAN HEALTHCARE SITES
Hospitals
!pollo Hospital, Delhi
http.66---apollohospdelhicom
8ortis Healthcare imited, Delhi
http.66---/ortishealthcarecom
7a& Healthcare td.
http.66---ma(healthcarecom
=&press Healthcare
http.66e(presshealthcarecom
=scort Hospital
http.66---ehirccom
)ockland Hospital, Delhi
http.66---roc+landhospitalcom
All India Instit$te o/ Medical Science @AIIMS
http
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G$-ahati Medical colleage and Hospital
http
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http
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Directorate o/ Medical Ed$cation and Research @DMER) Maharashtra
http
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7ed=&plorer5http
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7D =&press 9 http
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!eneral Healt Care "e# Site $Forei%n&
MEDLINEpl$s /rom the National Li,rar* o/ Medicine
http
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!eneral Healt "e# Sites ' for Healt (rofessionals
0iositeshttp
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http
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As+ NOAH A,o$t. Mens Health
http
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http
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ady Hardinge 7edical Colleage 6++B+*6J, 6++B+**J, 6++B+*J
ala )am 3warup (nstitute of $.;. " !llied 3ciences 6BJ466
ifeline Hospital 6662, 666666B
NFN Hospital 6+6+6, 6+6++, 6+6+2B62
7.. Heart Centre 6B2B, 6BJ4+
7ahara'a !grasein Hospital 62BB5*
7ann Hospital 6+J+2, 6+J+62
7ata Chanan Devi Hospital 6B2B, 6B66
7
