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Company purpose
We solve the challenge of matching patients with medical practitioners by providing a platform for scheduling appointments to help:
• Patients accomplish structured search and convenient schedulingand• Doctors better manage appointments and increase customers´ experience
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Problem
Problem description
Patients
• Difficulty in searching for a respected specialist available in a preferred time slot
• Difficulty in comparing doctors based on their availability, location, language ability and other patients´ ratings
• Painful to find overcrowded specialists
Doctors
• Young or newly arrived doctors struggle to find patients
• Established doctors with large clientele experience challenges in working at capacity
How do they solve the problem today?
Patients
• They search by Google or ask friends for recommendations
• They call by phone many doctors to check availability or use doctor´s scheduling websites
• They use Google to check doctors´ profile / experience / rating
Doctors
• They pay fees through own advertising and referrals to get new patients
• They use traditional scheduling such as phone
How do you know about the problem?
Our Experience• Sal could not easily schedule reliable dentist
appointment when moved to Germany due to language barriers
• Everyone in the group experienced long waiting times when going to doctors
Guerrilla Research• Jan, school teacher, 35: cannot schedule
appointments at desired time and always finds doctors overcrowded (2-3 times a year)
• Vania, researcher, 34: tried to reach doctor via phone and could not reach her personal assistance at all, so she had to find another one
• Thomas, IT developer, 40: “Google search and Jameda are easy to use but I don´t trust the “stars“ rating because people giving it are emotional about the doctor”
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Solution
Mission
“We strive to serve new-in-town patients to search, compare and find the available language-friendly and closest medical advice with just a few clicks, and doctors to quickly build their customer base and improve their clients´ satisfaction”.
Demonstrate your company’s value proposition to make the customer’s life better.
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Why now?
1. Historically… 2. But Now… 3. “This is why … ”
• People are getting used to use the internet to find options and choose reliable services
• More than 90% of people between 16-44 use internet daily for their choices
• The number of non-German speaking arrivals is increasing (2.4Mn with 46% growth) and doctors are limited (150000 doctors with 2.5% growth)
Statista, 2016Umzug Statistik, 2009
• People were used to search for doctors by referring to friends and family
• People used to just show up or call doctors by phone before the internet appeared
• Doctors used to have flexibility in scheduling appointments
• Increasing demand for doctors´calls for better time scheduling systems
• Technology is ready to let the two sides of the market easily connect and reduce pain of searching, scheduling and waiting
• A trusted personalized online doctor´s appointment for “new-in-towns” is needed
Der Zeit, 2015Bundesaertztekammer 2015
Our target customers:
In our own experience…
• 2 out of 4 team members experienced difficulties in searching for a suitable doctor when moving to Germany
Guerrilla research showed us that…
• 2 out of 3 interviewed German young professionals moving to Munich mentioned that they used Google to search for new doctors but were not satisfied with ratings and
• 5 out of 10 university students found uncomfortable to pick up the phone and call a doctor
• 1 out of 2 Established doctors suggested the tool can be good for new customers who need to create customer base
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Market sizeTotal Addressable Market: 19.8Mn (27% * 90%)
• Germans moving to a new city: 800K [3Mn * 27% * 90%]
• Immigrants: 220K[900K * 27% * 90%]
• Discovering new symptoms: 1Mn [82Mn * 5%*27%*90%]
2Mn
Eurostat, 2015
Total Addressable Market: 150000 practices
Target Share of Market• Doctors younger than 35: 27700 (18.5%)
27K
Patients
Doctors
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Where is the benefit for Allianz?
To Allianz we give…
Link to Allianz
Find the benefits!
From Allianz we get….
• Referrals when people buy health insurance
• AllianzX for website development and business incubation
• Use Allianz-preferred doctors to pilot idea
• New prospect customer touchpoints for health insurance advertising
• Cross-sale of complementary services such as health assistance
• Image of Allianz as digital service provider
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Competition
CompetitionZocdoc Patient
FusionJameda Samedi Google Bookarzt
Market US US Germany Germany Global Germany
Searchby diagnosis
Serach doctors by location
Comparison by language and
availability
Compare doctors by
reviews
Schedule appointment
Manage Patients records
End-to-end fast booking
foreign-friendly
service in Germany
Revenue
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Business Model
Customers will learn about us through…
Google Ads for patients 1M€ per year to attract 600.000 patients in 3 years (30% conversion rate)
Door-to-door marketing for doctorsmarketing campaigns, user trainings & workshops
Our revenue stream is…Subscription for Doctors (95%) and third party advertisement (5%)
We will sell in…Germany with prospect expansion in Nordics and China
Long term customer relationships secured with…Loyalty programs for doctors and superb customer experience
10k doctors
Free 4000
Premium (70€/month)
4000
Premium+ (100€/month)
2000€
20182017 2020
5.7M 20M 80M
Founders Team
Bramwel Omondi3 years of experience in Project management
Wolfram Horbeff10 years of experience in Financial Management
Michele Lagioia8 years of experience in Innovation Management
Salman Saeed5 years of experience in Enterpreneurship
Olga Vasilyeva8 years of experience in insurance sales