©2014, Cognizant 2
Index
About the Client
Challenges – QA Program
Challenges – Functional Testcase Automation
Cognizant’s Solution using Worksoft
Differentiated Solution
Delivery Lifecycle & Results
Example
Summary & Success Factors
Demo
©2014, Cognizant 3
About the Client
Largest National Retailer
$30+ Bn
2013 REVENUE
2,300+
LOCATIONS
192,000
EMPLOYEES
Largest food & pharmacy retailer
Provides grocery, pharmacy, health & beauty, general merchandise, banking and wireless mobile products and services
Corporate, franchised and associate-owned locations
One of largest private sector employers
CLIENT ASK
INCREASE QA COVERAGE
Cover 680 E2E SAP and Non-SAP business processes
INCREASE SPEED
Reduced regression timeline from
14 days to 3-5 days
REDUCE COST
Cost reduction through
increased automation
©2014, Cognizant 4
Challenges – QA Program
Shorter timelines
Environment Issues
Fragmented automation tools
Business SME availability
Budgetary constraints
Complexity of E2E scenarios
©2014, Cognizant 5
Challenges – Functional Test Case Automation
Script BasedVery detailedNon standard plug & play access
Automated component of solutionsHigh Dependency on Functional SMEHigh Cost and Maintenance Effort
Non agile deliveryLinear Automation of FIFO
Generic toolsTool Not Application Specific
©2014, Cognizant 6
Cognizant Solution Using Worksoft
Developed E2E (End to End) Business Flow Diagrams
Identified the Critical business functionalities
Business Functionalities decomposed to Modular
components
All assets centralized in HPQC
Automation execution integration and reporting
through HPQC
Components are automated with Worksoft Certify and Integrated
seamlessly with other frameworks
Integrate with DevOPS Tools
Integrated Scenario wise Reporting
End to End traceability on input and output
Built-in Data & Result validations
Business Process Automation
Test Management Tool Integration
Continuous Integration
One Click Reporting
Globalize the automation coverage from Regression to
SIT, UAT & FUT
©2014, Cognizant 7
Differentiated Solution
Portal/Web GUI
Worksoft – QC – QTP Integration
Optimization
Batch Execution
Integration with Impact Analysis
One Click Reporting
ATaaS
FUT/SIT/RT/PT/TEMS Utilization
i
i
i
i
i
i Cognizant Innovation
©2014, Cognizant 8
Delivery Lifecycle
1 Ramp up and Readiness
2 Design
3 Development
4 Integration
5 Optimization
6 Presentation
7 Training
©2014, Cognizant 9
Results
1231 Business Process
Scenarios2895 Automation
Components
7386 Business Process
Steps2335 Automation Reusable
Components
4 Average Interface Count Per
Scenario
6.5Hrs
2.5Hrs
Avg. Execution Time Manual
Vs
Automated
35% Cost
47% Effort
Area Scenarios Total BC’s
Supply Chain
Components 230
Integrated Scenarios 58
Reusability 55%
POSOutbound
Components 35
Integrated Scenarios 33
Reusability 40%
Loyalty
Components 209
Integrated Scenarios 173
Reusability 65%
POSInbound
Components 32
Integrated Scenarios 30
Reusability 45%
Master Data
Components 69
Integrated Scenarios 32
Reusability 60%
Vendor Income
Components 170
Integrated Scenarios 27
Reusability 45%
©2014, Cognizant 10
Example – Create a PO to Increase Stock at store
10
Previous Scenario
Forecast Run PO Creation Pick & Pack Routing Goods Receipts Billing
JDA SAP Manhattan JDA SAP SAP
©2014, Cognizant 11
Example – Create a PO to Increase Stock at store
11
Forecast Run PO Creation Pick & Pack Routing Goods Receipts Billing
JDA SAP Manhattan JDA SAP SAP
Transformed Scenario
©2014, Cognizant 12
Summary
Traditional Scripting Techniques
Regression
Project Release Cycles
Test Case based
SIT / Regression / UAT / PT/ TEMS
Project Release Cycles / Environment readiness /
Business Assurance
Business Process Scenarios based
Script less Frameworks / Technology Accelerators
/ Integration
QA
Previous ScenarioTransformation
What
Who
Where
How
When
QA/Business/Dev
©2014, Cognizant 13
Build Stability
Test Tool Availability & Compatibility
Business Flow/Scenarios
Prioritization
Shorter Defect Turn Around
Success Factors
Test Environment Stability
©2014, Cognizant 1
Speaker Profile
Mathi Natarajan
EAS NA Practice
Cognizant Technology Solutions
Mathi Natarajan currently work as a Sr.Consulting Manager at CognizantTechnology Solutions, a leading provider of information technology andconsulting services. He is an SAP certified Solution consultant withimplementation, production support and product developmentexperience around SAP CRM, IS Retail, BPM, Mobility and HANAtechnologies.
He has broad experience that spans Telecom, Media, Retail, CRM, BPMand Business Intelligence in a wide variety of technologies and testingtechniques.
He leads the SAP Test Consulting services and is responsible for SMAC(Social, Mobile, Analytics, Cloud) and Next Generation Testing solutionsfor North American Clients.
Sandeep Singh
EAS NA Practice
Cognizant Technology Solutions
Sandeep Singh has extensive SAP testing experience, having previouslyworked for HP, Accenture and Deloitte, where he partnered withFortune 50 clients in developing and implementing comprehensive QAstrategies for global development and sustain programs.
He brings with him over twenty years of experience in all aspects of ITSystems Management including Enterprise Solution ArchitectureDevelopment, Quality Assurance/Testing, Deployment and Maintenanceof software applications. His diversified background also includes ITStrategy, Merger Integration, and Operations/Business Process ValueEngineering across the Supply Chain.
Sandeep’s SAP implementation experience includes over 12 fulllifecycles in delivering global enterprise transformation projects formultinational clients within Consumer Packaged Goods (CPG), Beverage,Retail, Distribution, Chemicals, Automotive, Aerospace,Telecommunications, and Pharmaceuticals industries.