S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

Service provider

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

Service provider

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

Service provider

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

Employee

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

Employee

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

Employee

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

System Map MaterialFinancial Information

ATM

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

ATM

System Map MaterialFinancial Information

Farmer

Employee

Charitities

Delivering User

ServiceProvider

ATM

Register to the website and become a part of the service

1

registers to be a member of Box Stop and to have his own account

registers to be a member and to have her own account

looks for stops,time and other people

paymentlooks for people to create a community

takes the responsability to go to the stop

recieves the list of the stops to deliver the orders

recieves the list of orders, lines and time

gathers to one farmer’s house and do the packaging

transports the products to the deposit

places the products into the deposit

recieves the money for the products and boxes

pays the farmer after the delivery

gets in the tram on the first stop

sends the reminding message

At the end of his path he locks the trolley on the tram and goes away.

fixes an appointment with others memberswait for user B

gives the box to the other users

feedback about the delivery and the service quality

delivery succeed

delivery failed

service endsservice actingservice preparationservice set-up

feedback about the delivery and the service quality

manages feedbacks and ratings

calls the cena dell’amicizia’s volunteeers to pick up the boxes

receives the products missed by users

gets the products from user A

fixes an appointment with user A to get the box

receives the reminding message

waits at the stationfor the tram

gets the trolley with the boxes

recognizes the user A, gets out and exchanges the full trolley with the empty one

places the boxes on the trolley

moves the trolleys into the tram and lock them

opens the empty trolleys and brings them to the deposit

paymentlooks for stops,time and other people

registers to be a member of Box Stop and to get an easy work

checks when and where he has to go to work

manages the orders and communicate them to the farmer

Gives the information on the prospect harvest to the service provider

Offers the tram and deposit place in terminal station

manages the platform (website)

purchasing user B

purchasing user A

starts the service

rieceves a badge and the key for the trolley

S.Leonardi, E.Rajabiani, M.Rossi, R.Salodini, C.Zhou

Interaction Storyboard