BPM Performance Manager Express for NetApp Filers v4.0€¦ · · 2014-06-11Adding BMC...

User Documentation June 2014

BMC Performance ManagerExpress for NetApp Filers

Version 4.0.01

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Version 4.0.01

BMC Performance Manager Express for NetApp Filers

You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."

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Support by Telephone or E-mail

In the United States and Canada, if you need technical support and do not have access to the Web, call800 537 1813. Outside the United States and Canada, please contact your local support center forassistance. To find telephone and email contact information for the BMC Software support center thatservices your location, refer to the Contact Customer Support section of the Support page on the BMCSoftware Web site at http://www.bmc.com/support_home.

Before Contacting BMC Software

Before you contact BMC Software, have the following information available so that Customer Support canbegin working on your problem immediately:

Product information

product name

product version (release number)

license number and password (trial or permanent)

Operating system and environment information machine type operating system type, version, andservice pack or other maintenance level such as:

PUT or PTF

system hardware configuration

serial numbers

related software (database, application, and communication) including type, version, and service

pack or maintenance

level

Sequence of events leading to the problem

Commands and options that you used

Messages received (and the time and date that you received them)

product error messages

messages from the operating system, such as "file system full"

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http://www.bmc.com/support_home



Table of Contents 4


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Table of Contents...........................................................................................................................7Release Notes for v4.0.01

...........................................................................................................................8Overview

...........................................................................................................................9Supported Platforms

...........................................................................................................................9Minimum Requirements

...........................................................................................................................9The Product

...........................................................................................................................10Installation Guide

...........................................................................................................................11Installing BMC Performance Manager Express for NetApp Filers

...........................................................................................................................13Adding BMC Performance Manager Express for NetApp Filers to an Element Profile

...........................................................................................................................17Adding Application Classes to an Existing Element

...........................................................................................................................18Un-installing BPM Express NetApp Filers

...........................................................................................................................18Deleting Application Classes from an Element

...........................................................................................................................19Removing NetApp Filers Express from the Portal

...........................................................................................................................19Deleting Application Classes from an Element Profile

...........................................................................................................................19Integrating with BMC ProactiveNet Performance Management

...........................................................................................................................20Automatically Enabling the Application Classes

...........................................................................................................................21Creating and Importing an Adapter for a BMC Portal Solution

...........................................................................................................................28Managing Baselines and Key Performance Indicators

...........................................................................................................................29User Guide

...........................................................................................................................30Detecting High Processor Utilization

...........................................................................................................................32Ethernet/Fiber Port Traffic Report

...........................................................................................................................32Detecting Inode Shortages

...........................................................................................................................33Detecting Full File Systems

...........................................................................................................................34Reporting on the Aggregate Space Utilization

...........................................................................................................................36Inventorying Unused LUNs

...........................................................................................................................37Verifying the Activity Generated by a LUN

...........................................................................................................................38Setting Thresholds

...........................................................................................................................41Reporting

...........................................................................................................................42Enabling the Debug Mode

...........................................................................................................................42Disabling Volumes and LUNs Monitoring

...........................................................................................................................44Reference Guide

...........................................................................................................................44Aggregate

...........................................................................................................................46CIFS

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...........................................................................................................................47Cluster

...........................................................................................................................48Controller

...........................................................................................................................50Disk

...........................................................................................................................51Ethernet Port

...........................................................................................................................53Fan

...........................................................................................................................54FC Port

...........................................................................................................................56Filer

...........................................................................................................................57Host Adapter

...........................................................................................................................58iSCSI

...........................................................................................................................59iSCSI Port

...........................................................................................................................60LUN

...........................................................................................................................61NDMP

...........................................................................................................................62NFS

...........................................................................................................................63Node

...........................................................................................................................65NVRAM

...........................................................................................................................66Plex

...........................................................................................................................67Power Supply

...........................................................................................................................68Processor

...........................................................................................................................69Qtree

...........................................................................................................................7 0Shelf

...........................................................................................................................7 1SIS Volume

...........................................................................................................................7 2Snapmirror

...........................................................................................................................7 3Snapvault

...........................................................................................................................7 4Temperature

...........................................................................................................................7 5vFiler

...........................................................................................................................7 7Voltage

...........................................................................................................................7 8Volume

...........................................................................................................................83vServer

...........................................................................................................................84Special Note on Application Collection Status

...........................................................................................................................84Customer Support


7Release Notes for v4.0.01


Version 4.0.01

Release Notes for v4.0.01

What's NewThe Port Count parameter has been added to the NetApp Cluster and the NetApp Filer classes toreport on the number of ports in these devices.

Fixed IssuesThe issue that lead to make the product stop operating has been fixed by modifying the methodused to discover plexes.

The NetApp client method 'selectInstances' could not manage non existing key IDs returned by theserver, preventing BPM Express NetApp Filers to perform the discovery of the related devices.

Discovery exceptions are now managed locally and traced in the product debug.

A value not returned by the NetApp API for traditional volumes caused the collect for these devicesto fail and triggered an alarm on the Application Collection Status.

8Release Notes for v4.0.01


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Overview

BMC Performance Manager Express for NetApp Filers is an agent-less Performance Manager for theBMC Portal environment which monitors all your NetApp storage assets within a centralizedmanagement console. All the information concerning disk arrays, aggregates, controllers, LUNs, andports are directly displayed in your BMC Framework.

By monitoring all your NetApp storage devices within a centralized management console, you canrespond quickly to performance problems, easily determine capacity requirements, effectively plan fornetwork expansions or also keep an eye on the critical hardware components of NetApp Filers.

BMC Performance Manager Express for NetApp Filers discovers and monitors all the software aspects ofthe array (overall capacity, spare disks, data traffic, oversubscription, etc.), as well as the hardwareaspects of the NetApp disk array (disks, fans, temperature sensors, power supplies, etc.) within thePortal framework through a single solution.

The complete storage monitoring solution architecture is composed of the elements represented in theillustration below:

BMC Perform ance Manager Express for NetA pp Filers – A rchitecture

Being a Performance Manager specifically designed for BMC Portal, BMC Performance Manager Expressfor NetApp Filers uses the Portal’s web-based interface and features for installing, managing andmonitoring your infrastructure.

9Overview


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For convenience, the product may be called NetApp Filers Express within the product documentation and online help.

Supported Platforms

BMC Performance Manager Express for NetApp Filers supports:

In 7-mode (traditional mode): All NetApp storage filers with Data ONTAP 7.3.1 or higher.

In C-mode (cluster mode): All NetApp storage filers with Data ONTAP 8.1 or higher.

BMC Proactive Performance Management and BMC ProactiveNet Central Monitoring Administration9.0.00 and higher.

Filers from other vendors that have an OEM agreement with NetApp are also supported.

Minimum Requirements

The computer on which you install BMC Performance Manager Express for NetApp Filers should alreadyhave:

1. BMC Performance Manager Portal version 2.5.00

2. Access to an RSM i.e. Remote Service Monitor

The RSM program must be installed on a Windows platform. This can either be same as the serverwhere the Portal is installed or, any other Windows computer on the network.

Once you install BMC Performance Manager Express for NetApp Filers, you can add as many elementsas you require in your monitoring environment.

The Product

The BMC Performance Manager Express NetApp Filerspackage

The file required for the installation of BMC Performance Manager Express NetApp Filers is:

BPM-Express-NetApp-Filers-<version>.par

The above-mentioned file is valid for installation on Windows, UNIX and Linux.

Please contact your BMC sales representative to purchase the license to use product. The product

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package is to be downloaded from the Sentry Software website on the BMC Performance ManagerExpress for NetApp Filers product page. A trial version is available for free from the Sentry Softwarewebsite.

How it Works

Once BMC Performance Manager Express for NetApp Filers is installed in your Portal environment:

1. To start up the monitoring, add its corresponding application class to an element or element profile.The BMC Performance Manager Express for NetApp Filers application classes are listed under theStorage category.

2. Fill in Properties and Credentials information and click Next.

3. Set the threshold parameters.

4. Click Finish to validate.

Portal Level

BMC Performance Manager Express for NetApp Filers is an agent-less solution designed specifically forBMC Portal. Therefore, it uses/shares/offers all the procedures, features and capabilities offered in thePortal, like Element Profile, Shared credentials, Adding/Editing/Deleting classes etc.

NetApp Filers Express Level

As described above, you need to enter certain information:

Collection interval

HTTP/HTTPS configuration details depending on the device mode.

Installation Guide

This chapter explains how to install and run BMC Performance Manager Express for NetApp Filers.

As BMC Performance Manager Express for NetApp Filers is a performance manager specificallydesigned for the BMC© Portal environment, it uses the Portal’s web-based interface and features forinstalling, managing and monitoring your Information Technology (IT) infrastructure. The full integrationwith BMC® Portal provides a single customizable entry point for data from multiple sources and a singleview that enables you to monitor the health and performance of your infrastructure.

http://www.sentrysoftware.net/link.asp?topic=67

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Installing BMC Performance Manager for NetAppFilers

Owing to structural changes, an automatic migration from version 3.x.xx of BMC PerformanceManager Express for NetApp Filers is not possible. Users of version 3.x.xx should remove the PMfrom all elements and completely uninstall the PM before uploading and installing v4.0.00.

Uploading BMC Performance Manager Express forNetApp Filers to BMC Portal1. Place the BPM-Express-NetApp-Filers-<version>.par file in a known location on your file

system. Log in to the Portal with super-administrator credentials.



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2. Click on Portal, then under Tasks click Performance Managers.

3. Click Upload and then click Browse to open a file selection dialog box.

4. Select BMC PM Express for NetApp Filers by Sentry Software <version> and click Open.

5. Click Upload. The Portal uploads the PAR file to the database, and BPM Express NetApp Filers nowappears as BMC Performance Manager Express for NetApp Filers by Sentry Software in the list ofPerformance Managers.

6. The word Published next to BMC Performance Manager Express for NetApp Filers in thePerformance Manager list indicates that the product is successfully installed. You are now ready tobegin using BMC Performance Manager Express for NetApp Filers.

7. In the Portal Configure tab, verify each monitored filers' properties and thresholds values to makesure all the necessary settings are properly configured.



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Adding BMC Performance Manager Express forNetApp Filers to an Element Profile1. Log in to the Portal with normal user credentials

2. Click Configure tab > Element Profiles. The Available Profiles page appears. Select the Profile to

which you wish to add the Storage class, and then click Edit.

Selecting a Profile



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3. The selected Element Profile’s Properties page appears. Go to Application Classes > Add.

A dding A pplication Classes

4. The Element Profile Properties – Add Application Classes page appears. Choose Storage fromthe Select Category drop-down list.

Selecting the Storage A pplicable Class



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5. When selecting the category Storage from the drop-down list, all the different NetApp applicationclasses will be displayed.

6. Select the application class applicable to your system and click Next.

7. On the Properties and Credentials page, enter the information required for monitoring NetAppFilers:

Information required to monitor Windows sy stems

Input Properties Description

Collection interval Select the polling interval from the drop-down list. Default: 5. Unit: Minutes.

Credentials Enter the username and password used to connect to the NetApp device.

Hostname Enter the hostname or IP address of the NetApp device to be monitored.

Partner Hostname Enter the hostname or IP address of the partner NetApp device to be monitored.

Port Enter the port number to connect to the NetApp device (default: 443).

Transport Protocol Select between HTTP or HTTPS transport protocols that will be used for connectingto the NetApp Device.

Mode Select the NetApp Device Mode. (7-Mode or Cluster-Mode)

Disable Volumes Monitoring Select "Yes" to disable the volume class.

Disable LUNs Monitoring Select "Yes" to disable the LUN class.

Debug Mode "Yes" enables the debug mode while "No" disables it. The debug output is stored in afile on the RSM server. The debug file is located at "%RSM_HOME%/RSM(xx)/SEN_NetApp/sen_netapp_debug_hostname.log".

Missing Device Detection By default, the missing device(s) will be detected and monitored. Setting the optionto No will deactivate the detection and the monitoring of the missing device(s).



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8. After entering the element properties and credentials, you arrive at the final step for adding the BMC Performance Manager Express for NetApp Filers application class: Thresholds, Properties andCredentials.

9. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. It isrecommended to keep the default thresholds (or see the Thresholds section). Click Finish.

10. Click Done to save the changes made. The BMC Performance Manager Express for NetApp Filersapplication class is now added to all the elements in the selected Element Profile.

Elem ent Profile Properties



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Adding Application Classes to an ExistingElement1. In the Configure tab: Click the Element to which you wish to add the NetApp Filers solution and the

Element Properties page appears. Scroll down to Application Classes > Add. Make sure that theelement's platform is defined as <Storage>.

A dding an A pplication Class

2. On the Properties – <Element> – Add Application Classes page > Select Category >Storage.

3. In the available Application Class list, select the application class applicable to the element and click Next.

A pplication Class Properties



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4. The Properties and Credentials page appears asking for the information required for monitoringNetApp Filers. Enter the required information.

5. Thresholds are automatically set by BMC Performance Manager Express for NetApp Filers. It isrecommended that you leave the default thresholds as they are. Click Finish. Details on how tomodify thresholds are given in the User Guide.

You can now return to the Status tab to view the monitoring of the element by BMC PerformanceManager Express for NetApp Filers.

Un-installing BMC PerformanceManager Express for NetApp FilersThe procedure is the same as for any other Performance Manager on the Portal:

1. Delete all BMC Performance Manager Express for NetApp Filers application classes from allelements

2. Remove BMC Performance Manager Express for NetApp Filers from the Performance Manager listof the Portal.

The BMC Performance Manager Express for NetApp Filers cannot be un-installed unless all itsapplication classes are removed from each element.

Deleting Application Classes from an ElementAn application class can be deleted from an element in two ways, just as it could be added through tworoutes: through Elements or through Element Profile.

If the element was created directly through Elements:

1. Click in the Configure tab > Properties > click on the element.

2. In the Application classes section > click Delete.

3. The Available Application Classes for Removal page appears.

4. Select the NetApp Filers Express application classes and click Next. It is possible to select morethan one at a time.

5. A Changes Saved message appears, confirming that the deletion has been done.

Repeat this procedure on all elements to which NetApp Filers Express application classes are added.

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Removing NetApp Filers Express from the PortalTo un-install or remove NetApp Filers Express from the Portal, you follow the same steps as for any PMon the Portal.

1. Log in with super-administrator credentials and click on Portal > Performance Managers.

2. Ensure the Performance Managers list shows “0” Elements next to the name: BMC PM Express forNetApp Filers by Sentry Software.

3. Select BMC PM Express for NetApp Filers by Sentry Software and click Delete.

4. Confirm deletion of the selected Performance Manager by clicking on Delete.

5. A message displaying successful deletion appears.

The BMC PM Express for NetApp Filers by Sentry Software is then completely removed from your BMCPortal environment.

Deleting Application Classes from an ElementProfileAn application class can be deleted from an element in two ways, just as it could be added through tworoutes: through Elements or through Element Profile.

If the Element Profile route was used, click on Configure tab > Element Profile > select Profile >Edit.

1. Once in the Element Profile Properties page, scroll down to the Application Classes sectionand click on Delete.

2. On the Available Application Classes for Removal page, select all the BMC Performance ManagerExpress for NetApp Filers classes (prefix Studio) and click Next.

3. Confirm the deletion of the selected classes by clicking on Delete.

4. A Changes Saved message pops up confirming the deletion of the application classes from thiselement profile.

The selected application classes will be deleted from all elements that were created using this element profile.

Integrating with BMC ProactiveNetPerformance ManagementOverview

To integrate a Performance Manager into BMC ProactiveNet, you need to first install and configure thesolution in BMC Portal, automatically enable the application classes and create a specific adapter. Anadapter for BMC Portal facilitates pulling of performance data from existing BMC Portal solutions intoBMC ProactiveNet. Using an Adapter, you can import BMC Portal application classes (provided in aPerformance Manager – PM) into BMC ProactiveNet. The Adapter periodically synchronizes the

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performance data collected by these application classes into BMC ProactiveNet.

A dapter for BMC PA TROL A rchitecture

Automatically Enabling the Application ClassesTo automatically enable application classes:

1. Uncompress the BPM-Express-for-NetApp-Filers-<version>-PM2BPPM.zip file

2. Copy all the BPM_SENTRYSOFTWARE_NETAPP_SOLUTIONSEN_NAP_MAIN xml files into:<BPPM install dir>\ProactiveNet\pw\pronto\systdata\adapter-defaults

3. Restart the BMC ProactiveNet server

You will then have to create and import an adapter for a BMC Portal PM



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Creating and Importing an Adapter for a BMCPortal Solution

Creating an Adapter for a BMC Portal Solution1. Open the BMC ProactiveNet Administration Console. The BMC ProactiveNet Administration Console

is displayed as shown in the following figure:

A ccessing the A dm inistration tab in the A dm inistration Console



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2. Right-click the Adapters folder and select Import Monitor Types and Add Adapter > BMCPortal.

Im porting Monitor Ty pes and A dding A dapter



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3. In the Configuration tab, enter the required information:

Setting the connection param eters

In the Instance Name field, enter a name for this instance of the Adapter that will perform theintegration of the ‘targeted PM’ into BMC ProactiveNet.

Select the Agent where this instance of the Adapter will be executed

Enter the required information to connect to BMC Portal: BMC Portal Host Name or IPaddress, Port, BMC Portal User Name and Password

To successfully integrate the PM with BMC Proactivenet, the BMC Portal User Account specified musthave at least been used once to log in to BMC Portal and have the NetApp Filers Application Classadded to an existing element.

Enter the required information to connect to BMC Portal Datastore: BMC Portal Datastore HostName or IP address, Port, and credentials



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4. Click Next to continue

Selecting the A pplication Classes to im port



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5. Select the application class to import and click Next

6. Set the Filter details if needed.

Setting filter details



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7. Click Next to Continue.

8. Set the Auto-sync poll scheduling, if needed.

Scheduling A uto-sy nc polls



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9. Click Next to continue. The system displays a summary of your settings, click Finish to confirm. TheAdapter has been added to the Adapters folder of the Administration Console.

A dapter added to the A dapters folder

10. To see the class instances that have been imported by the Adapter, expand the Adapters folder,right-click the Adapter and select Details.

We strongly recommend that you create a specific adapter for each PM you need to integrate intoBMC ProactiveNet to enable the update of a single PM independently.

Once created and imported, the Adapter will be displayed in the Devices folder of the BMC ProactiveNetOperations Console.



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Managing Baselines and Key PerformanceIndicatorsIn order to facilitate the detection of abnormalities on your monitored environment, BMC ProactiveNetcalculates baselines per parameter (metrics or attributes) based on values collected over a specifiedperiod of time to determine a normal operating range. When the collected values for these parametersare out of range, an alert is triggered.

Some parameters are identified by default as Key Performance Indicators and therefore automaticallyincluded in the base lining calculation.

Managing baselines

The baseline is the expected normal operating range for a metric or attribute of a monitor.

The baseline is calculated by collecting the values for a monitor’s attributes and metrics over a specifiedtime period and establishing a low baseline value (consisting of the 10th percentile of all the values for agiven time period) and a high baseline value (consisting of the 90th percentile of all the values for agiven time period), taking a weighted average of these values over time. A higher weight is given to thelatest data being factored into the baseline average. The accuracy of the baseline improves over time.

Requirements for baseline generation

For baselines to be generated for an attribute, that abnormality threshold means that the thresholdexists and is not suppressed. Additionally, if the Key Performance Indicator (KPI) mode is active, only those attributes that have anactive abnormality threshold and are also KPI attributes will have baselines generated for them.

Absolute thresholds (with "outside baseline") or signature thresholds do not satisfy these requirements.

Managing Key Performance Indicators

The KPI attribute of a parameter can be activated or deactivated manually through the BMC ProactiveNetAdministration Console. In this PM, some parameters or attributes have been designated as importantindicators of performance (KPIs). We do not recommend that these default settings are modified.

However, advanced users may activate or deactivate KPIs from the BMC ProactiveNet AdministrationConsole.



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To add or remove Key Performance Indicator (KPI) attributes for amonitor type

1. In the Administration Console, from the menu bar, choose Tools > KPI Administration. TheKPI Administration dialog box is displayed.

2. From the Monitor Type list, choose the monitor type for which you want to add or remove KPIattributes. A list of attributes for the selected monitor type is displayed.

3. In the KPI column for the attributes that you want to add or remove as Key Performance Indicators:

select the KPI check box to add the corresponding attribute as a KPI

deselect the KPI check box to remove the corresponding attribute from the KPIs for that monitortype

For complete and detailed information on this procedure, please refer to the BMC ProactiveNet documentation availablefrom BMC Web site.

Parameters for which the system by default calculates baselines as well as parameters considered asKPIs are respectively identified by the following icons:

Baselining

KPI

User Guide

BMC Performance Manager Express for NetApp Filers monitors all of the performance metrics andusage statistics of your NetApp filers (filesystems usage, processor utilization, per protocol traffic, etc).BMC Performance Manager Express for NetApp Filers also enables BMC Portal to monitor computerhardware covering all the physical aspect of the NetApp filers (temperatures, CPU, power supplies, etc).It continuously monitors the activity of each filer and is also able to build reports on past utilizationstatistics.

This chapter explains how to use each monitoring tool i.e. a separate application class within the BMCPM Express for NetApp Filers by Sentry Software solution.

BMC Performance Manager Express for NetApp Filers by Sentry Software is a Performance Managerspecifically designed for BMC Portal; consequently, it uses the same common features andprocedures of BMC® Portal. This document assumes that the user knows how to use the Portal andtherefore explains procedures only related to BMC PM Express for NetApp Filers by Sentry Software,and not on how to add Elements, Element Profiles etc. Please refer to the BMC Portal documentationfor details on how to use the Portal.

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Detecting High Processor UtilizationA processor overload can lead to unpredictable performance degradations in a filer. To prevent suchproblems, administrators need to monitor the Processor Utilization parameter on each filer todiagnose whether the filer processor constitutes the performance bottleneck.

1. In the Status tab, click the NetApp Filer for which you need to check the Processor Utilization, thenclick:

Node > Processor > Processor Utilization (C-Mode)

Controller > Processor > Processor Utilization (7-Mode)

to display the current value for the Processor Utilization parameter.

Selecting a NetA pp Filer's Processor Utilization Param eter

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2. Click the History icon to automatically display a graph that shows the Processor Utilization valuescollected for a selected parameter during the previous six hours. You can customize the chart andtable to show parameter history for different time periods.

Viewing a NetA pp Filer's Processor Utilization as a graph

A processor utilization over 80% means that this processor is overloaded and that it constitutes abottleneck for the filer.

By default, the Processor Utilization parameter will display a warning when reaching 80% and an alertwhen reaching 90 %. You can easily modify these thresholds in the Thresholds page.

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Ethernet/Fiber Port Traffic ReportBMC Performance Manager Express for NetApp Filers enables you to generate a report showing usagestatistics returned by a specific Ethernet/fiber port. The report shows the total number of received andtransmitted bytes for the selected port. It can easily be customized to show the data that administratorscan use to optimize network traffic.

To generate an Ethernet/Fiber Port Traffic Report!:

1. Select the Reports tab

2. Click on the discovered Ethernet/FC instance

3. Select the data you wish to generate a report for: Received or Sent bytes traffic

4. Select the period that you wish the report to cover: number of days or hours

5. Select the interval to apply to the report data: hourly or daily

6. Click Update.

Report – Ethernet/Fiber Port Traffic Report

Detecting Inode ShortagesOn rare occasions file systems may run out of free inodes. While rare, this can have catastrophicconsequences for the file system's applications and users. To prevent this situation, you can monitorthe Used Inodes Percentage parameter of the Volume class.

1. In Portal, expand the Volumes instances. These instances are available under:

Aggregate > Volume (C-Mode)

Cluster > vServer > Volume (C-Mode)

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Filer > Volume (7-Mode)

The current percentage of used inodes for each instance is automatically displayed.

Used Inodes Percentage

2. Click the History icon of the Volume instances to display history charts that shows the data values,for these instances, collected for a selected parameter during the previous six hours. You cancustomize the chart and table to show parameter history for different time periods.

Detecting Full File SystemsA filer's full file system can lead to performance degradations and critical loss of data. To prevent suchproblems, administrators need to monitor the Available Capacity and the Available CapacityPercentage parameters of the Volume class on each filer to diagnose which filer constitutes theperformance bottleneck.

1. In the Status tab, click:

Aggregate > Volume (C-Mode)

Cluster > vServer > Volume (C-Mode)

Storage System > vFiler > Volume (7-Mode)

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A v ailable capacity in a v olum e of a NetA pp Filer

2. Click the History icon to automatically display a graph that shows the available capacity ingigabytes and the available capacity percentage values collected during the previous six hours. Youcan customize the chart and table to show parameter history for different time periods.

Reporting on the Aggregate Space UtilizationAggregates are the equivalent of storage pools, where all of the volumes are created. Running out ofspace in an aggregate means that administrators are no longer able to allocate disk space to users andservers. Additionally, if the volumes in the aggregate are thinly provisioned (space reservation at the filelevel), the inability to automatically extend the capacity of a volume due to a lack of space in theaggregate will result in applications being denied the right to write, leading to data loss and corruption.Therefore, NetApp administrators need to pay close attention to the evolution of the space utilization intheir filers and proactively monitor it to make sure such critical situation is avoided.

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1. In the Reports tab, select the group containing the NetApp Filers to display the report settingspanel

Report Settings Panel

2. Select the time range for which you need to produce the report

3. Select the Performance Manager that monitors the aggregates space utilization: BMC PM Expressfor NetApp Filers by Sentry Software

4. Select the storage device: NetApp Filer

5. Select the appropriate parameter: Filer|Aggregates|Aggregate|Available CapacityPercentage

6. Click Show Report

A ggregate Space Utilization Report

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Inventorying Unused LUNs

As servers get decommissioned without the filers administrator knowing it, LUNs stay idle and unused,and the space allocated for this LUN could be reclaimed for new servers. To keep track of the mappingof LUNs in a filer, create a report with the Mapped parameter.

1. In the Reports tab, select the group containing the NetApp Filers to display the report settingspanel

Report Settings Panel

2. Select the time range for which you need to produce the report

3. Select the Performance Manager that monitors the aggregates space utilization: BMC PM Expressfor NetApp Filers by Sentry Software

4. Select the storage device: NetApp Filer

5. Select the appropriate parameter: Filer|Aggregates|Aggregate|LUNS|LUN|Mapped

6. Click Show Report

LUNs Mapping Report

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Verifying the Activity Generated by a LUNIn order to understand the high activity of a filer, it is important to identify the LUNs generating theheaviest I/Os. The SAN administrator can then check with the system administrator whether thereported activity may be considered a normal behavior.

The Read Byte Rate and Write Byte Rate parameters of the LUN instances expose the datathroughput for each LUN. Use these parameters to report on the total data traffic (per hour or per day)on each LUN in GB.

To make sure that traffic is displayed cumulatively per hour, select a time window of at least 12 hours in the graphwindow, select at least 7 days to v isualize per day cumulative data.

1. In the Status tab, click:

Cluster > vServer > LUN (C-Mode)

Storage System > Aggregate > LUN (7-Mode)

to display the Read/Write Byte Rate parameters.

Selecting a NetA pp Filer's LUNs Read/Write By te Rate Param eter

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2. Click the History icon to automatically display a graph that shows the Read/Write Byte Ratevalues collected for a selected parameter during the previous six hours. You can customize the chartand table to show parameter history for different time periods.

Viewing a NetA pp Filer's LUNs Read/Write By te Rate as a graph

Setting ThresholdsWhenever relevant, BMC Performance Manager Express for NetApp Filers automatically sets thresholdsfor parameters. If you prefer a more fault-tolerant monitoring, you can modify the thresholds of eachparameter through the Configure tab > Edit Thresholds.

1. In the Configure tab, click:

Storage (<platform>) icon > Thresholds, Properties and Credentials > Edit to modifythe parameter thresholds of several storage objects of an element

Instance icon > Thresholds, Properties and Credentials > Edit to modify the thresholds ofa particular instance

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Thresholds, Properties and Credentials

� Any modification to the thresholds or any other properties of elements created using the

"Element Profile" mode is to be done using the Element Profile route or by clicking "OverrideProfile"

2. Disable the alert conditions in the Status parameter, i.e. un-check the boxes for Warning andAlarm.

Disabling the default alert thresholds on Status

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Disable the alerts on the Status parameter by un-checking the boxes

3. Enable the alert conditions on the parameter by checking the boxes, and manually enter thethreshold values and then click Save.

Modify ing threshold v alues

Manually modify the thresholds on the parameter and activate the alerts

4. The Success, changes have been saved message indicates that the modifications have beenregistered.

Alerts are displayed by the parameter whose thresholds are modified.

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ReportingParameters for which values are cumulative are generally only representative when considered for aspecific period of time. Those values are therefore mostly unusable when displayed in the Status tab ofthe Portal, since they represent a static number of data collected since the last polling. The valueconsequently changes a lot depending on the exact polling period.

A rather more meaningful way to view cumulative-value parameters would be to create a report tovisualize these values on a hourly or daily basis in total (how many gigabytes have been transmittedeach day, for example).

1. Open the Reports tab

2. Select the NetApp Filer for which you want to obtain received and transmitted data values

3. Select 2 in the Number of Charts to Display option

4. Select for the Network Transfer Bytes (GB) parameter for the first chart and Disk TransferBytes (GB) for the second chart

5. Define the period of time for which you want to display the values

6. Click Update

Network and Disk Transfer By tes Data Report

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Enabling the Debug ModeBy default, BMC Performance Manager Express for NetApp Filers sends only the most criticalinformation, warning and error messages to the Application Collection Status parameter. Most often,this information is accurate enough to ensure that BMC Performance Manager Express for NetApp Filersis functioning properly. If you encounter an issue and wish to report it to customer support, you will beasked to enable the Debug Mode and provide the debug output to the support team.

1. Open the Configure tab

2. Under Tasks, click Elements

3. Select the Element for which a debug output is required and click Edit.

4. Scroll down to Application Classes > click the Application class for which you want to enablethe debug mode > click Edit.

5. Select Yes from the drop-down Debug Mode list. By default, BPM Express NetApp Filers sends itsdebug output to: %RSM_HOME%\RSM(xx)\server\rsm\log\sen*_debug.log".

6. Wait for 15 minutes and then disable the debug mode by selecting No.

7. Send the debug file to the support team.

Pay attention to the file size -the debug output of BMC Performance Manager Express for NetApp Filers could be verylarge if enabled for several days.

Disabling Volumes and LUNs MonitoringBy default, the solution discovers and monitors all volumes and LUNs in the NetApp Filers. Discoveringand collecting volumes and LUNs metrics are resource-intensive actions that can create extra workloadon the targeted system. To limit the number of instances created and therefore reduce the systemresource consumption, administrators can disable the monitoring of all the volumes and LUNs of asystem.

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To disable Volumes and LUNs monitoring1. Open the Configure tab

2. Under Tasks, click Elements

3. Select the Element for which you wish to disable volumes and/or LUNs monitoring and click Edit.

4. Scroll down to Application Classes > click the Application class for which you want to enablethe debug mode > click Edit.

5. Click Thresholds, Properties and Credentials > Edit.

NetA pp Filer - Properties

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6. Select Yes from the Disable Volumes Monitoring and Disable LUNs Monitoring drop-downlists.

NetA pp Filer - Disabling Volum es and LUNs m onitoring

7. Click Save. The Success, changes have been saved message indicates that the modificationshave been registered.

Reference Guide

This chapter provides detailed information regarding BPM Express for NetApp Filers Application Classes.

Aggregate

Parameters

Name Description Unit Default AlertConditions

AvailableCapacityPercentage*

Percentage of capacity not consumed in theaggregate.

% None

AvailableCapacity

Total capacity not consumed in the aggregate. TB None

Capacity Capacity of the aggregate, i.e. number of bytesthat can be stored in the aggregate.

disks None

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ChecksumEnabled

Indicates whether checksum is enabled for theaggregate. Possible values are "Yes" or "No".

n/a None

ConsumedCapacityPercentage

Percentage of the capacity that is actuallyconsumed in the aggregate.

% Warning = 80 to 90Alarm > 90

ConsumedCapacity

Number of bytes actually consumed in theaggregate.

TB None

Disk Count Number of disks in the aggregate. disks None

Mirror Status Overall mirror status of the aggregate. {0 = OK; 1 = Degraded;2 = Failed}

1 = Warning2 = Alarm

Operation Rate Total number of operations per second. transfers/s None

Parent Host Name of the parent host. n/a None

RAID Size Current RAID group size. n/a None

ReadOperation Rate

Number of read operations per second. operations/s None

Snaplock Indicates whether it is a SnapLock aggregate.Possible values are "Yes" or "No".

n/a None

SpaceReservationStatus

Indicates whether the space reservation is enabledor not.

{0 = disabled; 1 =enabled}

None

StatusInformation

Detailed information about the aggregate status. n/a None

Status* Status of the aggregate. {0 = OK; 1 = Degraded;2 = Failed}


Total Files Total count of user-visible files. files None

Type Details about the type of aggregate. n/a None

Used Files Number of user-visible files used. files None

Volume Count Number of volumes in the aggregate. disks None

WriteOperation Rate

Number of write operations per second. operations/s None

* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM .

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CIFS

Parameters

Display Name Description Unit Default AlertConditions

Administrative Status The current status of the CIFS service.Note: This attribute is only available for NetAppFilers operated in cluster mode.

{0 = Up; 1 = Down} 0 = OK1 = Alarm

Authentication Type The authentication style to be used for CIFSclients connecting to this CIFS server.

n/a None

Operation Rate* Total number of operations per second. operations/s None

Read Operation Rate Number of read operations per second. operations/s None

Read Response Time Average response time for read operations. ms None

Response Time* Average response time for all operations. ms None

Security Style Indicates the security style, such as: NTFS orMultiple Protocol.

n/a None

Status Information Detailed information about the CIFS status. n/a None

Status Status of CIFS.Note: This attribute is only available for NetAppFilers operated under 7-mode.

{0 = OK; 1 =Degraded; 2 = Failed}


Write Operation Rate Number of write operations per second. operations/s None

Write Response Time Average response time for write operations. ms None

* A ttributes marked with an asterisk are used by default when v isualizing the corresponding monitor instance in BPPM

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Cluster

Parameters

This A pplication Class is only av ailable for NetA pp Filers operated in cluster m ode.

Name Description Unit DefaultAlertConditions

CIFS Operation Rate Number of operations per second. operations/s None

Disk Transfer Byte

Rate

Total bytes read and written per second to thecluster.

MB/s None

Disk Transfer Bytes Bytes transferred since the last collect. GB None

FCP Operation Rate Number of FCP operations per second. operations/s None

FQDN Meta Token to generate the device ID used by BPPM. n/a None

HTTP Operation Rate Number of HTTP operations per second. operations/s None

iSCSI Operation Rate Number of iSCSI operations per second. operations/s None

Network Transfer Byte

Rate*

Total bytes read and written per second through thenetwork.

MB/s None

Network TransferBytes

Bytes transferred since the last collect. GB None

NFS Operation Rate Number of NFS operations per second. operations/s None

Operation Rate Total number of operations per second. operations/s None

Port Count Number of ports in the cluster.

Note: This value can be used to know the number ofrequired licenses for the monitoring system

ports None

Power Consumption* Reports the electricity consumption of the cluster. Watts None

Spare Disk Count Number of spare disks in the cluster. disks 0= Warning


For detailed information about KP I, see Managing Baselines and Key Performance Indicators.

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Controller

Parameters

This A pplication Class is only av ailable for NetA pp Filers operated in 7-m ode.


Active Processors Number of active processors in the system. n/a None

CIFS OperationRate

Total number of CIFS operations per second. operations/s None

Disk Read ByteRate

Bytes read per second from the disk since the last collect. MB/s None

Disk Read Bytes Bytes read from the disk since the last collect. GB None

Disk Transfer Byte

Rate*

Total bytes read and written per second to the disk. MB/s None

Disk Transfer Bytes Bytes transferred to the disk since the last collect. GB None

Disk Write ByteRate

Bytes written per second to the disk since the last collect MB/s None

Disk Write Bytes Bytes written to the disk since the last collect. GB None

FCP OperationRate

Total number of FCP operations per second. operations/s None

Host Address Location of the controller in a multi-controller platform.Defined by the platform layer. Possible values are A,B,C…

n/a None

Host ID System ID defined by the vendor. n/a None

Hostname Hostname of the system. n/a None

HTTP OperationRate

Total number of HTTP operations per second. operations/s None

iSCSI OperationRate

Total number of iSCSI operations per second. operations/s None

Memory Size Memory size in megabytes. n/a None

Model Model name of the disk. n/a None

Network ReceivedBytes

Bytes received since the last collect. GB None

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Network Sent ByteRate

Bytes sent per second. MB/s None

Network SentBytes

Bytes sent since the last collect. GB None

Network Transfer

Byte Rate*

Total bytes transferred per second (sent and received) MB/s None



NFS OperationRate

Total number of NFS operations per second. operations/s None

Number ofProcessors

Number of processors in the appliance. n/a None


Partner SystemName

Partner's system name. Displayed in a cluster environment.Defined in the partner's setup.

n/a None

Present Indicates whether the device is still present or not since thelast discovery. This parameter is updated at each discovery.

{0 = No; 1 =Yes}

0 = Alarm

ProcessorUtilization

Percentage of utilization of the CPU resource. % None

Read OperationRate


Read ResponseTime

Average response time for read operations. ms None

Response Time Average response time for all operations. ms None

Serial Number System serial number. n/a None

System Revision Revision ID of the system board. n/a None

Vendor Hardware vendor identifier. n/a None

Write OperationRate


Write ResponseTime

Average response time for write operations. ms None


For detailed information about B a se lining a nd KP I, see Managing Baselines and Key Performance Indicators.

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Disk

Parameters


Aggregate Aggregate that the disk resides on. n/a None

Bay Disk bay. n/a None

Capacity Disk capacity in MB. MB None

Model Model name of the disk. n/a None


Physical Size Physical disk size in bytes. Bytes None

Plex Plex the disk belongs to. n/a None

Pool Pool the disk is in. n/a None

Port Port of the disk. n/a None

Present Indicates whether the device is still present or notsince the last discovery. This parameter is updated ateach discovery.

{0 = No; 1 = Yes} 0 = Alarm

RAID Group RAID group the disk belongs to. n/a None

RAID State RAID state. Possible values are: "partner", "broken","zeroing", "spare", "copy", "pending","reconstructing", "present" and "unknown".

n/a None

RAID Type RAID type. Possible values are: pending, parity,dparity, data, and unowned.

n/a None

Read OperationRate


Read ResponseTime

Average response time for read operations ms None


Serial Number Disk serial number. n/a None

Shelf Disk shelf. n/a None

Speed Rotational speed in revolutions per minute. Possiblevalues are: 5400, 7200, 10000, and 15000.

rpm None

StatusInformation

Detailed information about the disk status. n/a None

Status Status of the disk. {0 = OK; 1 =Degraded; 2 =Failed}


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Type Type of the disk. Possible values are "ATA”, “BSAS”,“EATA”, “FCAL”, “FSAS”, “LUN”, “MSATA”, “SAS”,“SATA”, “SCSI”, “SSD”, “XATA”, “XSAS”, or “unknown”.

n/a None

Vendor Vendor of this disk. n/a None

Write OperationRate


Write ResponseTime



Ethernet Port

Parameters


Collisions PacketRate

Number of collisions of packets per seconds. packets/s None

Multicast ReceivedPacket Rate

Number of multicast packets received per second. packets/s None

Multicast SentPacket Rate

Number of multicast packets sent per second. packets/s None

Multicast TransferPacket Rate

Total number of multicast packets transferred per second (sent and received.)

packets/s None

Node Name System Node Name. n/a None

Present Indicates whether the device is still present or not since thelast discovery. This parameter is updated at eachdiscovery.Note: This attribute is only available for NetApp Filersoperated in cluster mode.

{0 = No; 1 = Yes} 0 = Alarm

Received ByteRate

Bytes received per second. MB/s None

Received Bytes Bytes received since the last collect. GB None

Received ErrorRate

Number of errors per second while receiving packets. errors/s None

Received PacketDropped Rate

Number of received packets dropped per second. packets/s None

Received PacketRate

Number of packets received per second. packets/s None

Sent Byte Rate Bytes sent per second. MB/s None

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Sent Bytes Bytes sent since the last collect. GB None

Sent Error Rate Number of errors per second while sending packets. errors/s None

Sent Packet Rate Number of packets sent per second. packets/s None

Status Information Detailed information about the Ethernet port status. n/a None

Status Status of the Ethernet port.Note: This attribute is only available for NetApp Filersoperated in cluster mode.

{0 = OK; 1 =Degraded; 2 =Failed}


Transfer ByteRate*

Total bytes transferred per second (sent and received.) MB/s None

Transfer Bytes Sent and received bytes since the last collect. GB None

Transfer ErrorRate

Number of errors per second while transferring packets. errors/s None

Transfer PacketRate*

Number of packets transferred per second. packets/s None


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Fan

Parameters



{0 = No; 1 = Yes} 0 = Alarm

Speed* Speed of the fan. RPM None

StatusInformation

Detailed information about the fan status. n/a None

Status* Status of the fan. {0 = OK; 1 =Degraded; 2 =Failed}



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FC Port

Parameters


Bandwidth Utilization Percentage used of the available bandwidth. % None

Configured Speed Speed configured for this adapter. Possible values: "auto", "1Gb", "2Gb", "4Gb", "8Gb","10Gb".

n/a None

Established Connection Type of connection established. Possible values: "ptp" or "loop".

n/a None

Firmware Revision Firmware revision of the adapter. n/a None

Hardware Description Description of the adapter (vendor and model). n/a None

Inbound BandwidthUtilization

Percentage of inbound bandwidth used on the FC link(received bytes).

% None

Link Speed Actual speed of the FC port. Gb/s None

Link Status Indicates whether the link is up or down. {0 = Plugged; 1 =Unplugged}

1 = Warning


Other Operation Rate Total number of other operations per second. operations/s None

Outbound BandwidthUtilization

Percentage of outband bandwidth used on the FC link(sent bytes).

% None

Packet Size FC packet size of adapter n/a None

Port Address Host port address of the adapter. n/a None

Present Indicates whether the device is still present or notsince the last discovery. This parameter is updated ateach discovery.

{0 = No; 1 = Yes} 0 = Alarm


Received Byte Rate Bytes received per second. MB/s None

Received Bytes Bytes received since the last collect. GB None

Revision Revision for the optical transceiver. n/a None

Sent Byte Rate Bytes sent per second. MB/s None

Sent Bytes Bytes sent since the last collect. GB None

StandBy Indicates whether the adapter is on standby. n/a None

Status Information Detailed information about the adapter status. n/a None

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Status Status of the FC port. {0 = OK; 1 =Degraded; 2 =Failed}


Transfer Byte Rate* Total bytes transferred per second (sent andreceived.)

MB/s None

Transfer Bytes Sent and received bytes since the last collect. GB None

Type Type of the adapter.Possible values: "physical", "local", "standby","partner".

n/a None


WWNN FCP World Wide Node Name (WWNN) of the adapter n/a None

WWPN FCP World Wide Port Name (WWPN) of the adapter n/a None


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Filer

Parameters



CIFS Operation Rate Total number of CIFS operations per second. operations/s None

Disk Transfer Byte

Rate



FCP Operation Rate Total number of FCP operations per second. operations/s None

FQDN Meta Token to generate the device ID used by BPPM. n/a None

HTTP OperationRate

Total number of HTTP operations per second. operations/s None

iSCSI OperationRate

Total number of iSCSI operations per second. operations/s None

Network Transfer

Byte Rate*

Total bytes read and written per second through thenetwork.

MB/s None



NFS Operation Rate Total number of NFS operations per second. operations/s None


Port Count Number of ports in the filer.

Note: This value can be used to know the number ofrequired licenses for the monitoring system

ports None

PowerConsumption*

Reports the electricity consumption of the filer. Watts None

Spare Disk Count Number of spare disks available in the filer. disks 0= Warning



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Host Adapter

Parameters


Bandwidth Maximum link data rate in gigabytes per second for HostAdapter.

GB/s None

Enabled Indicates whether the adapter is enabled or not. n/a None

FirmwareRevision

Firmware revision of the adapter. n/a None

HardwareRevision

Hardware revision of the adapter. n/a None

Model Model name of the adapter. n/a None

OperationRate*

Total number of operations per second. operations/s None


{0 = No; 1 =Yes}

0 = Alarm

Read Byte Rate Bytes read per second from the host adapter since the lastcollect.

MB/s None

Read Bytes Bytes read via Host Adapter since the last collect GB None

Read OperationRate


Redundant Indicates whether the adapter is dual-attached or not. n/a None

Transfer ByteRate*

Total bytes read and written per second to the host adapter. MB/s None

Transfer Bytes Read and written bytes to the host adapter since the lastcollect.

GB None

Type Adapter Type. Possible values are "ADT_IF_ATA","ADT_IF_PARALLEL_SCSI", "ADT_IF_SAS", "ADT_IF_FC".

n/a None

Used Indicates whether the adapter is in use or not. n/a None

Write Byte Rate Bytes written per second to the host adapter since the lastcollect

MB/s None

Write Bytes Bytes written via Host Adapter since the last collect. GB None

Write OperationRate


WWN World Wide Name of the host adapter. n/a None


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iSCSI

Parameters

The attributes listed below are only av ailable for NetA pp Filers operated in 7-m ode.


Enabled Indicates whether the iSCSI protocol is activated or not. n/a None


Read Byte Rate Bytes read per second from the iSCSI ports. MB/s None

Read Bytes Bytes read since the last collect. GB None

Read OperationRate


Read ResponseTime



Transfer ByteRate*

Total bytes read and written per second to the iSCI port. MB/s None

Transfer Bytes Read and written bytes to the iSCSI since the last collect. GB None

Write Byte Rate Bytes written per second to the iSCI port. MB/s None

Write Bytes Bytes written since the last collect. GB None

Write OperationRate


Write ResponseTime


The attributes listed below are only av ailable for NetA pp Filers operated in cluster m ode.


Error Percentage* iSCSI Protocol error percentage. % None


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iSCSI Port

Parameters

The attributes listed below are only av ailable for NetA pp Filers operated in 7-m ode.


IP Addresses IP addresses for the iSCSI port. n/a None

Portal Group IDs IDs of this portal group. n/a None

Ports The ports that are being listened to for that addresses. n/a None

Status Information Detailed information about the adapter status. n/a None

Status* Status of the iSCSI Port. {0 = OK; 1 =Degraded; 2 =Failed}


The attributes listed below are only av ailable for NetA pp Filers operated in cluster m ode.


IP Addresses IP addresses for the iSCSI port. n/a None


Portal Group IDs IDs of this portal group. n/a None

Ports The ports that are being listened to for that addresses. n/a None

Read OperationRate


Read ResponseTime



Write OperationRate



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LUN

Parameters


Block Size Disk block size of the LUN in bytes. n/a None

ConsumedCapacity

Number of bytes actually consumed in the LUN.Note: This attribute is only available for NetApp Filers operatedin cluster mode.

GB None

Initiator Groups Name of the initiator groups that the LUN is mapped to, and itscorresponding WWN.

n/a None

Mapped Indicates whether the LUN is mapped to any initiators or not. n/a None

Multi ProtocolType

The image type of the LUN. Possible values are "aix", "hpux","hyper_v", "image", "linux", "netware", "openvms", "solaris","solaris_efi", "vmware", "windows", "windows_2008" and"windows_gpt".

n/a None

Online State of the LUN. Possible values are "online" or "offline". n/a None


Other OperationRate

Total number of other operations per second. operations/s None

Read Byte Rate Bytes read per second from the LUN since the last collect. MB/s None

Read Bytes Read bytes since the last collect. GB None

Read Only Indicates whether the LUN is read only or not. n/a None

Read OperationRate



Serial Number Serial number of the LUN. n/a None

Size Size of this LUN in the active FS. n/a None

SpaceReservationStatus

Space reservation status. {0 = Disabled; 1= Enabled}

None

Time Since LastActivity

Number of days since any activity occurred on the LUN. Days None

Transfer ByteRate*

Total bytes read and written per second to the LUN. MB/s None

Transfer Bytes Read and written bytes to the LUN since the last collect. GB None

Write Byte Rate Bytes written per second to the LUN since the last collect. MB/s None


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Write OperationRate



NDMP

Parameters



Opened Sessions* Total number of NDMPsessions currently opened.Sessions may be runningbackups, restores or neither.

sessions None


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NFS

Parameters


Enabled Indicates whether the NFS protocol is activated ornot.

n/a None








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Node

Parameters



Active Processors Number of active processors in the system. n/a None

CIFS Operation Rate Total number of CIFS operations per second. operations/s

None

Disk Read Byte Rate Bytes read per second from the disk since the last collect MB/s None

Disk Read Bytes Bytes read since the last collect. GB None

Disk Transfer Byte Rate*



Disk Write Byte Rate Bytes written per second to the disk since the last collect. MB/s None

Disk Write Bytes Bytes written since the last collect. GB None

FCP Operation Rate Total number of FCP operations per second. operations/s

None

HTTP Operation Rate Total number of HTTP operations per second. operations/s

None

iSCSI Operation Rate Total number of iSCSI operations per second. operations/s

None

Memory Size Memory size in megabytes. MB None

Model Model name of the Node. n/a None

Network Received ByteRate

Bytes received per second. MB/s None

Network Received Bytes Bytes received since the last collect. GB None

Network Sent Byte Rate Bytes sent per second MB/s None

Network Sent Bytes Bytes sent since the last collect. GB None

Network Transfer Byte

Rate*

Total bytes transferred per second (sent and received). MB/s None

Network Transfer Bytes Bytes transferred since the last collect. GB None

NFS Operation Rate Total number of NFS operations per second. operations/s

None

Number of Processors Number of processors in the appliance. n/a None

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Operation Rate Total number of operations per second. operations/s

None

Present Indicates whether the device is still present or not since thelast discovery. This parameter is updated at eachdiscovery.

{0 = No; 1= Yes}

0 = Alarm

Processor Utilization Percentage of utilization of the CPU resource. % None

Read Operation Rate Number of read operations per second. operations/s

None


Response Time Average response time for all operations. ms None

Serial Number System serial number. n/a None

System ID System ID defined by the vendor. n/a None

System Revision Revision ID of the system board. n/a None

Uptime Amount of time the system has been up and running. days None

Vendor Hardware vendor identifier. n/a None

Write Operation Rate Number of write operations per second. operations/s

None




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Version 4.0.01

NVRAM

Parameters



Response Time* Average response time for all operations.Note: This attribute is only available for NetApp Filers operated incluster mode.

ms Warning >30Alarm ≥ 100

Transfer ByteRate

Total bytes read and written per second to the NVRAM. MB/s None

Transfer Bytes Bytes transferred since the last collect. GB None


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Version 4.0.01

Plex

Parameters


Status Information Detailed information aboutthe plex status.

n/a None

Status* Status of the plex. {0 = OK ; 1 = Degraded2 = Failed}


Synchronized Indicates whether the plex iscurrently synchronizing ornot.

{0 = No ; 1 = Yes} None


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Version 4.0.01

Power Supply

Parameters

Display Name Description Unit Default AlertConditions

Present Indicates whetherthe device is stillpresent or notsince the lastdiscovery. Thisparameter isupdated at eachdiscovery.

{0 = No; 1 = Yes} 0 = Alarm

Serial Number Power supplyserial number.

n/a None

Status Information Detailedinformation aboutthe power supplystatus.

n/a None

Status* Status of thepower supply.

{0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning2 = Alarm


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Version 4.0.01

Processor

Parameters

Name Description Unit Default Alert Conditions

FirmwareRelease

Firmware release number. n/a None

Part Number Processor's part number. n/a None

Present Indicates whether the device is still present ornot since the last discovery. This parameter isupdated at each discovery.

{0 = No; 1 = Yes} 0 = Alarm

ProcessorType

Processor's Type. n/a None

ProcessorUtilization*

Percentage of utilization of the CPU resource. % Warning > 80Alarm > 90

Revision Processor's part number revision. n/a None

SerialNumber

Processor's serial number. n/a None


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Version 4.0.01

Qtree

Parameters


CIFS Operation Rate* Number of CIFS operations per second. operations/s None

NFS Operation Rate* Number of NFS operations per second. operations/s None


Oplocks Enabled Indicates whether opportunistic locks areenabled on the qtree or not.

n/a None

Other Operation Rate Number of other operations per second. operations/s None

Security Style Security style of the qtree. Possible valuesare "unix", "ntfs", or "mixed".

n/a None

Type Type of the qtree. Possible values are"snapvaulted", "snapmirrored", "normal", and"readonly".

n/a None


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Shelf

Parameters


Channel The channel the shelf is attached to. n/a None

Module The shelf module attachment. Possible values are: "a" or "b". n/a None

Present Indicates whether the device is still present or not since the lastdiscovery. This parameter is updated at each discovery.

{0 = No; 1 = Yes} 0 =Alarm

StatusInformation

Detailed information about the shelf status. n/a None

Status* Status of the shelf. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 =Alarm

Type Type of the shelf module. n/a None

UID Shelf unique identifier that distinguishes it from any other shelfmanufactured.

n/a None


71Reference Guide


Version 4.0.01

SIS Volume

Parameters


Dense Files Number of dense files in the SIS volume. files None

Last Operation Size Data size processed in the last SIS operation. MB None

Number Of FilesToo Small

Number of files found that are too small to be deduplicated(compressed).

files None

Progression Progress of the SIS process. n/a None

Saved SpacePercentage*

Percent saving because of deduplication (compression). % None

Schedule Schedule of the SIS process. n/a None

Shared SavedBlocks

Number of blocks saved by sharing in the SIS volume. blocks None

SIS Duration Time since the last SIS operation has begun. seconds None

Space ConditionLimitation Count

Number of times deduplication could not happen because of out ofspace condition.

times None

Status Information Detailed information about the SIS volume status. n/a None

Status* Status of the SIS volume. {0 = OK; 1 =Degraded; 2 =Failed}

1 =Warning2 =Alarm


72Reference Guide


Version 4.0.01

Snapmirror

Parameters


Lag Amount of time since the last Snapmirror transfer in seconds. seconds None

Last Snapshot Base snapshot name. n/a None

Last TransferDuration

Duration of the last Snapmirror transfer in seconds. seconds None

Last TransferType

Last SnapMirror transfer type. n/a None

Last TransferSize

Size of the last Snapmirror transfer. GB None

MirrorTimestamp

Indicates the date when the last Snapshot copy wassuccessfully transferred from the source to the destination.Date format: yyyy-MM-dd HH:mm:ss

n/a None

StatusInformation

Detailed information about the Snapmirror status. n/a None

Status* Status of the Snapmirror. {0 = OK; 1 =Degraded; 2 =Failed}


Transfer ByteRate*

Total bytes read and written per second to the Snapmirror. MB/s None

Transfer Bytes Bytes read and written to the Snapmirror since the last collect. GB None


73Reference Guide


Version 4.0.01

Snapvault

Parameters



Lag Amount of time since the last SnapVault transfer inseconds.

seconds None

Last Snapshot Name of the snapshot that the SnapVault relationship isbased on.

n/a None

Last TransferDuration

Duration of the last vault synchronization. seconds None

Last Transfer Size Size of the transfer for the last vault synchronization. GB None

Last Transfer Type Last transfer type. n/a None

Mirror Timestamp Indicates the date when the Snapshot was successfullytransferred from the source to the destination.Date format: yyyy-MM-dd HH:mm:ss

n/a None

Status Information Detailed information about the SnapVault status. n/a None

Status* Status of the Snapvault. {0 = OK; 1 =Degraded; 2 =Failed}


Transfer Byte Rate* Total bytes read and written per second to theSnapvault.

MB/s None

Transfer Bytes Bytes read and written to the Snapvault since the lastcollect.

GB None


74Reference Guide


Version 4.0.01

Temperature

Parameters


StatusInformation

Detailed information about the temperature status. n/a None

Status Status of the temperature sensor. {0 = OK; 1 =Degraded; 2 =Failed}


TemperatureStatusInformation

Temperature Status details. n/a None

TemperatureStatus*

Status of the temperature sensor according to thetemperature thresholds settings.

{0 = OK; 1 =Degraded; 2 =Failed}


Temperature* Current temperature reading in degrees Celsius. degrees Celsius None


75Reference Guide


Version 4.0.01

vFiler

Parameters



CPU Utilization Percentage CPU time used by the vFiler. % None

IP Address List of IP addresses of the networking resource. n/a None

Name vFiler name. n/a None

Netmask List of netmasks. n/a None

Network ReceivedByte Rate

Bytes received per second over the network. MB/s None

Network ReceivedBytes

Bytes received since the last collect. GB None

Network Sent ByteRate

Bytes sent per second over the network. MB/s None

Network Sent Bytes Bytes sent since the last collect. GB None

Network TransferByte Rate

Total bytes transferred per second (sent and received)over the network.

MB/s None



Operation Rate* Total number of operations per second operations/s None

Other Operation Rate Total number of other operations per second. operations/s None

Read Byte Rate Bytes read per second by the vFiler. MB/s None

Read Bytes Bytes read since the last collect. GB None


Status Status of the vFiler. {0 = OK; 1 =Degraded; 2 =Failed}


Status Information Detailed information about the Snapmirror status. n/a None

Transfer Byte Rate Total bytes read and written per second by the vFiler. MB/s None

Transfer Bytes Read and written bytes to the vFiler since the last collect. GB None

Write Byte Rate Bytes written per second by the vFiler. MB/s None


76Reference Guide


Version 4.0.01




77Reference Guide


Version 4.0.01

Voltage

Parameters


Status* Status of the voltage sensor. {0 = OK; 1 =Degraded; 2 = Failed}


Status Information Detailed information about the voltage status. n/a None


78Reference Guide


Version 4.0.01

Volume

Parameters


Available CapacityPercentage

Percentage of capacity not consumed inthe volume.

% None

Available Capacity Total capacity not consumed in thevolume.

GB None

Capacity Total usable capacity (in bytes) of thevolume, excluding WAFL reserve andvolume snapshot reserve.

GB None

CIFS Operation Rate Total number of CIFS operations persecond.

operations/s None

CIFS Read Byte Rate Bytes read per second via CIFS from thevolume.

MB/s None

CIFS Read Bytes Bytes read via CIFS from the volume sincethe last collect.

GB None

CIFS Read Operation Rate Number of read operations per second. operations/s None

CIFS Read Response Time Average response time for readoperations.

ms Warning = 30 to 100Alarm > 100

CIFS Response Time Average response time for all CIFSoperations.


CIFS Transfer Byte Rate Total bytes read and written per secondvia CIFS to the volume.

MB/s None

CIFS Transfer Bytes Read and written bytes via CIFS to thevolume since the last collect.

GB None

CIFS Write Byte Rate Bytes written per second via CIFS to thevolume since the last collect.

MB/s None

CIFS Write Bytes Bytes written via CIFS to the volume sincethe last collect.

GB None

CIFS Write Operation Rate Number of write CIFS operations persecond.

operations/s None

CIFS Write Response Time Average response time for CIFS writeoperations


Compression Indicates the compression status. n/a None

Consumed CapacityPercentage

Percentage of the capacity that is actuallyconsumed in the volume.

% None

Consumed Capacity Number of bytes actually consumed in thevolume.

GB None

Containing Aggregate The name of the aggregate in which thegiven flexible volume resides.

n/a None

FCP Operation Rate Total number of FCP operations persecond.

operations/s None

79Reference Guide


Version 4.0.01


FCP Read Byte Rate Bytes read per second via FCP from thevolume since the last collect.

MB/s None

FCP Read Bytes Bytes read via FCP from the volume sincethe last collect.

GB None

FCP Read Operation Rate Number of FCP read operations persecond.

operations/s None

FCP Read Response Time Average response time for FCP readoperations.


FCP Response Time Average response time for all FCPoperations.


FCP Transfer Byte Rate Total bytes read and written per secondvia FCP to the volume.

MB/s None

FCP Transfer Bytes Bytes read and written via FCP to thevolume since the last collect.

GB None

FCP Write Byte Rate Bytes written per second via FCP to thevolume since the last collect.

MB/s None

FCP Write Bytes Bytes written via FCP to the volume sincethe last collect.

GB None

FCP Write Operation Rate Number of write FCP operations persecond.

operations/s None

FCP Write Response Time Average response time for FCP writeoperations.


FlexCache Read Byte Rate Bytes read per second from theFlexCache since the last collect.

MB/s None

FlexCache Write Byte Rate Bytes written per second to theFlexCache since the last collect.

MB/s None

Is Consistent Indicates whether or not there is knowninconsistency in the associated filesystem.

n/a None

Is Snaplock Indicates whether or not this is aSnapLock volume.

n/a None

iSCSI Operation Rate Total number of block protocol operationsper second.

operations/s None

iSCSI Read Byte Rate Bytes read per second via block protocolfrom the volume since the last collect.

MB/s None

iSCSI Read Bytes Bytes read via iSCSI from the volumesince the last collect.

GB None

iSCSI Read Operation Rate Number of block protocol read operationsper second.

operations/s None

iSCSI Read Response Time Average response time for block protocolread operations.


iSCSI Response Time Average response time for all blockprotocol operations.


iSCSI Transfer Byte Rate Total bytes read and written per secondvia iSCSI to the volume.

MB/s None

80Reference Guide


Version 4.0.01


iSCSI Transfer Bytes Bytes read and written via iSCSI to thevolume since the last collect.

GB None

iSCSI Write Byte Rate Bytes written per second via iSCI to thevolume since the last collect.

MB/s None

iSCSI Write Bytes Bytes written via iSCSI to the volumesince the last collect.

GB None

iSCSI Write Operation Rate Number of iSCI write operations persecond.

operations/s None

iSCSI Write Response Time Average response time for iSCI writeoperations.


Maximum Inode Count Maximum number of user-visible files(inodes).

n/a None

MirrorStatus Volume's mirror status. {0 = OK; 1 =Degraded; 2 =Failed}


NFS Operation Rate Total number of NFS operations persecond.

operations/s None

NFS Read Byte Rate Bytes read per second via NFS from thevolume since the last collect.

MB/s None

NFS Read Bytes Bytes read via NFS from the volume sincethe last collect.

GB None

NFS Read Operation Rate Number of NFS read operations persecond.

operations/s None

NFS Read Response Time Average response time for NFS readoperations.


NFS Response Time Average response time for all NFSoperations.


NFS Transfer Byte Rate Total bytes read and written per secondvia NFS to the volume.

MB/s None

NFS Transfer Bytes Read and written bytes via NFS to thevolume since the last collect.

GB None

NFS Write Byte Rate Bytes written per second via NFS to thevolume since the last collect.

MB/s None

NFS Write Bytes Bytes written via NFS to the volume sincethe last collect.

GB None

NFS Write Operation Rate Number of write NFS operations persecond.

operations/s None

NFS Write Response Time Average response time for NFS writeoperations.



Owning vFiler Name of the vFiler which owns thisvolume.

n/a None

Quota Status Quota state and percent initialized. 100%means that quotas are on, 0% meansquotas are off, and anywhere inbetweenmeans that quotas are initializing.

n/a None

81Reference Guide


Version 4.0.01


Read Byte Rate Bytes read per second from the volumesince the last collect.

MB/s None

Read Bytes Bytes read from the volume since the lastcollect.

GB None


Read Response Time Average response time for readoperations.


Response Time* Average response time for all operations. ms Warning = 30 to 100Alarm > 100

SAN Operation Rate Total number of SAN operations persecond

operations/s None

SAN Read Byte Rate Bytes read per second from the SAN sincethe last collect.

MB/s None

SAN Read Bytes Bytes read via SAN from the volume sincethe last collect.

GB None

SAN Read Operation Rate Number of SAN read operations persecond.

operations/s None

SAN Read Response Time Average response time for SAN readoperations


SAN Response Time Average response time for all SANoperations


SAN Transfer Byte Rate Total bytes read and written per secondvia SAN to the volume.

MB/s None

SAN Transfer Bytes Read and written bytes via SAN to thevolume since the last collect.

GB None

SAN Write Byte Rate Bytes written per second via SAN to thevolume since the last collect.

MB/s None

SAN Write Bytes Bytes written via SAN to the volume sincethe last collect.

GB None

SAN Write Operation Rate Number of SAN write operations persecond.

operations/s None

SAN Write Response Time Average response time for SAN writeoperations.


Size Total size of the volume includingSnapshot reserve.

n/a None

Snapshot ReservedCapacity Percentage

Percentage of disk space that has beenset aside as reserved for snapshotusage.

% None

Status Information Detailed information about the volumestatus.

n/a None

Status Status of the volume. {0 = OK; 1 =Degraded; 2 =Failed}


Transfer Byte Rate* Total bytes read and written per secondto the volume.

MB/s None

82Reference Guide


Version 4.0.01


Transfer Bytes Read and written bytes to the volumesince the last collect.

GB None

Type The type of the volume. Possible valuesare "Flexible" or "Traditional".

n/a None

Used Inodes Percentage Percentage of user-visible files (inodes)used.

% None

Inodes Used Number of user-visible files (inodes) used.If the volume is restricted or offline, avalue 0 returned.

inodes None

UUID Universal unique identifier (UUID) for thevolume.

n/a None

Write Byte Rate Bytes written per second to the volumesince the last collect.

MB/s None

Write Bytes Bytes written to the volume since the lastcollect.

GB None


Write Response Time Average response time for writeoperations.



83Reference Guide


Version 4.0.01

vServer

Parameters



Allowed Protocols Allowedprotocols forthe currentvServer.

n/a None

Disallowed Protocols Disallowedprotocols forthe currentvServer.

n/a None

Status Information Detailedinformationabout theVirtual Serverstatus.

n/a None

Status* Status of thevServer.

{0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning2 = Alarm


84Reference Guide


Version 4.0.01

Special Note on Application Collection StatusThis Boolean parameter shows the status of the application and its ability to collect data. A value ofFalse means that the RSM cannot communicate with or collect information for the application class onthe element.

Customer Support

You can obtain technical support by using the Support page on the BMC Software Web site or bycontacting Customer Support by telephone or e-mail. To expedite your inquiry, please see "BeforeContacting BMC Software."

Support Web SiteYou can obtain technical support from BMC Software 24 hours a day, 7 days a week at http://www.bmc.com/support_home. From this Web site, you can

read overviews about support services and programs that BMC Software offers

find the most current information about BMC Software products

search a database for problems similar to yours and possible solutions

order or download product documentation

report a problem or ask a question

subscribe to receive e-mail notices when new product versions are released

find worldwide BMC Software support center locations and contact information, including e-mailaddresses, fax numbers, and telephone numbers

Support by Telephone or E-mailIn the United States and Canada, if you need technical support and do not have access to the Web, call800 537 1813. Outside the United States and Canada, please contact your local support center forassistance. To find telephone and e-mail contact information for the BMC Software support center thatservices your location, refer to the Contact Customer Support section of the Support page on the BMCSoftware Web site at http://www.bmc.com/support_home.

Before Contacting BMC SoftwareBefore you contact BMC Software, have the following information available so that Customer Supportcan begin working on your problem immediately:

� Product informationproduct name

product version (release number)

license number and password (trial or permanent)

Operating system and environment information




85Customer Support


Version 4.0.01

machine type

operating system type, version, and service pack or other maintenance level such as PUT or PTF

system hardware configuration

serial numbers

related software (database, application, and communication) including type, version, and servicepack or maintenance level

Sequence of events leading to the problem

Index 86


Version 4.0.01

Index

- A -Abnormalities 28

Action

Configure 17

Detection 30, 32, 33

Inventory 36

Report 34

Verification 37Adapter

Add 21

Create 21Alarm 38

Alert conditions 38

Application Classes 20

Add 13, 17

Aggregate 32, 44

CIFS 46

Cluster 47

Controller 48

Delete 18

Disk 50

Ethernet Port 51

Fan 53

FC Port 54

Filer 56

Host Adapter 57

ISCSI 58

ISCSI Port 59

LUN 60

NDMP 61

NFS 62

Node 63

NVRAM 65

Plex 66

Power Supply 67

Processor 68

Qtree 69

Remove 19

Shelf 70

SIS Volume 71

Snapmirror 72

Snapvault 73

Temperature 74

vFiler 75

Voltage 77

Volume 32, 33, 78

vServer 83

- B -Baselines

BMC ProactiveNet Performance Management 28

Generation 28

Manage 28

Requirements 28BMC

ProactiveNet Performance Management 21BMC ProactiveNet Performance Management

Abnormalities 28

Baselines 28

Key Performance Indicators 28

KPI 28

- C -Category 13

Chart

Customize 32, 37Contact

BMC Software 84Credentials 17

- D -Data

Received 41

Transmitted 41Debug Mode

Enable 42

List 42Devices

Controller 30

Processor 30Disable

LUNs Monitoring 42

Volumes Monitoring 42

Index 87


Version 4.0.01

- E -Element Profiles

Properties 13Ethernet/Fiber Port

Report 32

Traffic 32

- F -Files

.par 11

- G -Generate

Baselines 28Getting Started 9

- H -How it works 9

- I -Install / Un-install 17

Add 13

BMC Performance Manager for NetApp Filers 11, 13

Delete 18, 19

Introduction 10

Remove 18, 19

Upload 11Integration Service Agent 21

Introduction 29

Issues

Aggregate Space Utilization 34

Bottleneck 30, 33

Full File Systems 33

Inode Shortages 32

LUN activity 37

Overload 30

Unused LUN 36

- K -Key Performance Indicators


Manage 28KPI


Manage 28

- L -LUNs 37

Disable Monitoring 42

- M -Manage

Baselines 28

Key Performance Indicators 28

KPI 28Monitor Type 21

- N -NetApp Filers Express Level 9

- O -Operating Systems

Linux 9

UNIX 9

Windows 9Overview 8

- P -Package 9

Parameters

Active Processors 48, 63

Administrative Status 46

Aggregate 50

Aggregates 34

Allowed Protocols 83

Index 88


Version 4.0.01

Parameters

Application Collection Status 84

Authentication Type 46

Available Capac 78

Available Capacity 33, 44

Available Capacity Percentage 33, 34, 44,78

Bandwidth 57

Bandwidth Utilization 54

Bay 50

Block Size 60

Capacity 44, 50, 78

Channel 70

Checksum Enabled 44

CIFS Operation Rate 47, 48, 56, 63, 69, 78

CIFS Read Byte Rate 78

CIFS Read Bytes 78

CIFS Read Operation Rate 78

CIFS Read Response Time 78

CIFS Response Time 78

CIFS Transfer Byte Rate 78

CIFS Transfer Bytes 78

CIFS Write Byte Rate 78

CIFS Write Bytes 78

CIFS Write Operation Rate 78

CIFS Write Response Time 78

Collisions Packet Rate 51

Compression 78

Configured Speed 54

Consumed Capacity 44, 60, 78

Consumed Capacity Percentage 44, 78

Containing Aggregate 78

CPU Utilization 75

Dense Files 71

Disallowed Protocols 83

Disk Count 44

Disk Read Byte Rate 48, 63

Disk Read Bytes 48, 63

Disk Transfer Byte Rate 47, 48, 56, 63

Disk Transfer Bytes 47, 48, 56, 63

Disk Write Byte Rate 48, 63

Disk Write Bytes 48, 63

Enabled 57, 58, 62

Error Percentage 58

Established Connection 54

FCP Operation Rate 47, 48, 56, 63, 78

FCP Read Byte Rate 78

FCP Read Bytes 78

FCP Read Operation Rate 78

FCP Read Response Time 78

FCP Response Time 78

FCP Transfer Byte Rate 78

FCP Transfer Bytes 78

FCP Write Byte Rate 78

FCP Write Bytes 78

FCP Write Operation Rate 78

FCP Write Response Time 78

File System 34

Firmware Release 68

Firmware Revision 54, 57

Flex Cache Read Byte Rate 78

Flex Cache Write Byte Rate 78

FQDN 47, 56

Hardware Description 54

Hardware Revision 57

Host Address 48

Host ID 48

Hostname 48

HTTP Operation Rate 47, 48, 56, 63

Inbound Bandwidth Utilization 54

Initiator Groups 60

Inodes Used 78

Inodes Used Percentage 78

IP Address 75

IP Addresses 59

Is Consistent 78

Is Snaplock 78

iSCSI Operation Rate 47, 48, 56, 63, 78

iSCSI Read Byte Rate 78

iSCSI Read Bytes 78

iSCSI Read Operation Rate 78

iSCSI Read Response Time 78

iSCSI Response Time 78

iSCSI Transfer Byte Rate 78

iSCSI Transfer Bytes 78

iSCSI Write Bytes 78

iSCSI Write Operation Rate 78

iSCSI Write Response Time 78

Lag 72, 73

Last Operation Size 71

Last Snapshot 72, 73

Last Transfer Duration 72, 73

Last Transfer Size 72, 73

Last Transfer Type 72, 73

Link Speed 54

Link Status 54

LUNs 36

Mapped 36, 60

Index 89


Version 4.0.01

Parameters

Maximum Inode Count 78

Memory Size 48, 63

Mirror Status 44, 78

Mirror Timestamp 72, 73

MirrorStatus 78

Model 48, 50, 57, 63

Module 70

Multi Protocol Type 60

Multicast Received Packet Rate 51

Multicast Sent Packet Rate 51

Multicast Transfer Packet Rate 51

Name 75

Netmask 75

Network Received Byte Rate 63, 75

Network Received Bytes 48, 63, 75

Network Sent Byte Rate 48, 63, 75

Network Sent Bytes 48, 63, 75

Network Transfer Byte Rate 47, 48, 56, 63,75

Network Transfer Bytes 47, 48, 56, 63, 75

NFS Operation Rate 47, 48, 56, 63, 69, 78

NFS Read Byte Rate 78

NFS Read Bytes 78

NFS Read Operation Rate 78

NFS Read Response Time 78

NFS Response Time 78

NFS Transfer Byte Rate 78

NFS Transfer Bytes 78

NFS Write Byte Rate 78

NFS Write Bytes 78

NFS Write Operation Rate 78

NFS Write Response Time 78

Node Name 51

Number Of Files Too Small 71

Number of Processors 48, 63

Online 60

Opened Sessions 61

Operation Rate 44, 46, 47, 48, 50, 54, 56,57, 58, 59, 60, 62, 63, 65, 69, 75, 78

Oplocks Enabled 69

Other Operation Rate 54, 60, 69, 75

Outbound Bandwidth Utilization 54

Owning vFiler 78

Packet Size 54

Parent Host 44

Part Number 68

Partner System Name 48

Physical Size 50

Plex 50

Pool 50

Port 50

Port Address 54

Port Count 47, 56

Portal Group IDs 59

Ports 59

Power Consumption 47, 56

Present 48, 50, 51, 53, 54, 57, 63, 67, 68,70

Processor Type 68

Processor Utilization 30, 48, 63, 68

Progression 71

Quota Status 78

RAID Group 50

RAID Size 44

RAID State 50

RAID Type 50

Read Byte Rate 37, 57, 58, 60, 75, 78

Read Bytes 57, 58, 60, 75, 78

Read Only 60

Read Operation Rate 44, 46, 48, 50, 54,57, 58, 59, 60, 62, 63, 78

Read Response Time 46, 48, 50, 58, 59,62, 63, 78

Received Byte Rate 51, 54

Received Bytes 51, 54

Received Error Rate 51

Received Packet Dropped Rate 51

Received Packet Rate 51

Redundant 57

Response Time 46, 48, 50, 58, 59, 60, 62,63, 65, 78

Revision 54, 68

SAN Operation Rate 78

SAN Read Byte Rate 78

SAN Read Bytes 78

SAN Read Operation Rate 78

SAN Read Response Time 78

SAN Response Time 78

SAN Transfer Byte Rate 78

SAN Transfer Bytes 78

SAN Write Byte Rate 78

SAN Write Bytes 78

SAN Write Operation Rate 78

SAN Write Response Time 78

Saved Space Percentage 71

Schedule 71

SCSI Write Byte Rate 78

Index 90


Version 4.0.01

Parameters

Security Style 46, 69

Sent Byte Rate 51, 54

Sent Bytes 51, 54

Sent Error Rate 51

Sent Packet Rate 51

Serial Number 48, 50, 60, 63, 67, 68

Shared Saved Blocks 71

Shelf 50

SIS Duration 71

Size 60, 78

Snaplock 44

Snapshot Reserved Capacity Percentage 78

Space Condition Limitation Count 71

Space Reservation Status 44, 60

Spare Disk Count 47, 56

Speed 50, 53

StandBy 54

Status 38, 44, 46, 50, 51, 53, 54, 59, 66,67, 70, 71, 72, 73, 74, 75, 77, 78, 83

Status Information 44, 46, 50, 51, 53, 54,59, 66, 67, 70, 71, 72, 73, 74, 75, 77, 78, 83

Synchronized 66

System ID 63

System Revision 48, 63

Temperature 74

Temperature Status 74

Temperature Status Information 74

Time Since Last Activity 60

Total Files 44

Transfer Byte Rate 51, 54, 57, 58, 60, 65,72, 73, 75, 78

Transfer Bytes 51, 54, 57, 58, 60, 65, 72,73, 75, 78

Transfer Error Rate 51

Transfer Packet Rate 51

Type 44, 50, 54, 57, 69, 70, 78

UID 70

Uptime 63

Used 57

Used Files 44

Used Inodes Percentage 32

UUID 78

Vendor 48, 50, 63

Volume Count 44

Write Byte Rate 37, 57, 58, 60, 78

Write Bytes 57, 58, 60, 75, 78

Write Operation Rate 44, 46, 48, 50, 54,57, 58, 59, 60, 62, 63, 75, 78

Write Response Time 46, 48, 50, 58, 62,63, 78

WWN 57

WWNN 54

WWPN 54Performance

Degradation 33

Degradations 30Performance Manager 8, 11

Platforms 9

Windows 9Portal level 9

Product information 84

Properties

Collection interval 13

Credentials 13

Debug Mode 13

Disable LUNs Monitoring 13

Disable Volumes Monitoring 13

Element 17

Hostname 13

IP Address 13

Missing Device Detection 13

Partner Hostname 13

Port 13

Transport Protocol 13

- R -Reference Guide

Introduction 44Release Notes 7

Remote Service Monitor 9

Reporting 41

Ethernet/Fiber Port Traffic 32Requirements 9

RSM 9

- S -Storage 13

Support

Customer Support 84

Debug Mode 42

Support Web Site 84

Index 91


Version 4.0.01

- T -Threshold 13, 17, 30

Edit 38

Setting 38

- V -vFilers Monitoring 7

Volumes

Disable Monitoring 42

- W -Warning 38

What's new 7

About BMC® SoftwareBMC Software helps leading companies around the world put technology at theforefront of business transformation, improving the delivery and consumption ofdigital services. From mainframe to cloud to mobile, BMC delivers innovative ITmanagement solutions that have enabled more than 20,000 customers toleverage complex technology into extraordinary business performance—increasing their agility and exceeding anything they previously thought possible.

For more information about BMC Software, visit www.bmc.com.

About Sentry Software™Sentry Software, a strategic Technology Alliance Partner of BMC Software,provides comprehensive multi-platform monitoring solutions that enablemanagement of the hardware and software aspects of all servers and SANs andcovering up to 100 % of custom applications within the BMC ProactiveNetPerformance Management environment. Sentry Software also develops adaptersfor BMC Atrium Orchestrator that enables IT administrators to automate theexecution of common requests and tasks that occur in the daily course of IToperations. Combined with BMC’s servers and network automation tools, theadapters allow IT administrators to implement provisioning anddecommissioning workflows that cover all layers of their IT infrastructure. Finally,Sentry Software designs connectors that bring storage capacity metrics into BMCCapacity Optimization to ensure IT administrators that their storageinfrastructure is properly sized for their current and future needs.The combination of its monitoring, automation, and capacity optimizationcapabilities for IT infrastructures, makes Sentry Software a key-partner in thestorage management marketplace. For more information about Sentry Software,please visit www.sentrysoftware.com.

http://www.sentrysoftware.com

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