Bpr Session 2

8/17/2019 Bpr Session 2

1/27

SESSION 28 AM – 10 AM

Implementation of BPR – Framework


2/27

SUMMARY OF SESSION

1 What is BPR

Why did BPR arise

Difere!e "#$ BPR % &ai'e

Assi()et 1 * +ase st,dy $hite -a-er


3/27

IMP.EMEN/A/ION OF

BPR1 Fie ste-s 3 BPR i)-4e)etati

( Davenport & Short in 1990)a Dee4-)et 3 B,siess 5isi % Pr!ess O"6e!ties

" Ideti7!ati 3 -r!ess t "e ree(ieered! Uderstadi( % Meas,re)et 3 eisti( -r!esses

d Uti4i'ati 3 I/ as a ea"4er

e Desi( % Ea4,ati 3 -r!ess -rtty-e

2 Di)esis 3 Pr!ess ty-esa Pr!ess

" Pr!ess "6e!ts

! Pr!ess A!tiities


4/27

PREPARA/ORY /9OU:9/S

S,!!ess * .a!; 3 a$areess< traii( < 3!,s % a4i()et "#$r((a4s < t- 4eadershi- dire!ti % BPR=ed -r!esses

Fai4,re rate * as hi(h as >0 ? @ "ad 4,!;< $r( ti)i(< it dest $r;here et!

BPR=s 3!,s is -r!ess % t tas; B,siess -r!ess # B,siess syste)

Be3re BPR * /as;s % t -r!esses $ere -ti)i'ed

Pr!ess rieted thi;i( -rereC,isite t BPR /- 4eadershi- sh,4d ta;e 4ead Res-si"i4ity 3 !)),i!ati( de!isi t ( $ith BPR

Fr) a !re (r,- 3 idiid,a4s

5ari,s (r,-s Bri( a$areess < dis!,ssis < !a)-ai(s

Braistr) the C,eries that )ay arise

Sa)e res-ses t C,eries raised

+reate a eir)et 3 e!,ra(e)et % t !at!h ,- /a;e !are 3 4d ti)ers $h hae !tri",ted

S,!!ess3,4 -r!esses )ay a4s "e tar(eted

Es,re !)-rehesie ris; ea4,ati is !)-4eted

9ad4e resista!e Resista!e )ay t "e isi"4e

Pers,asi "etter tha a!ti Fir)ess i a!ti i3 reCd t drie three -its * I)-rta!e< -ririty< Seri,sess


5/27

1 Dee4-)et 3 B,siess 5isi % Pr!ess

O"6e!ties Every big company has a vision statement

Generally the following three key aspects are present inevery vision +)-etiti

,a4ity +,st)er satis3a!ti

Vision statement generally has at least one of the processobjectives +st red,!ti @ t a (reat se44i( -it

/i)e red,!ti @ Seri!e rieted r(ai'atis

,a4ity i)-re)et @ )st !))4y ,sed I)-red $r; 4i3e#4eari(#e)-$er)et @ ,sed "y )ar;et 4eaders

im!ltaneo!s f!l"lment of all the above may not bepossible ###b!t great if yo! are able to achieve


6/27

1 Ea)-4es 3 5isi state)ets 3 t-r(ai'atis1 Ni;e * / "ri( is-irati ad iati t eery ath4eteG i the $r4dH

2 Disey * We !reate ha--iess "y -ridi( the 7est i etertai)et3r -e-4e 3 a44 a(es< eery$hereH

A)a'* / ",i4d a -4a!e $here -e-4e !a !)e t 7d ad dis!er aythi(they )i(ht $at t ",y 4ieH

J Star",!;s * / esta"4ish Star",!;s as the )st re!(i'ed ad res-e!ted "rad ithe $r4dH

K :(4e * H/ r(ai'e a44 3 the data i the $r4d ad )a;e it a!!essi"4e 3reerye i a ,se3,4 $ay H

L &F+ * / se44 3d i a 3ast< 3ried4y eir)et that a--ea4s t -ri!e !s!i,s<hea4th)ided !s,)ersH

eBay * H / -ride !s,)ers $ith a iter!tieta4 )ar;et-4a!e thr,(h the$r4d $ide $e"< a44$i( a4)st aye t trade a hst 3 ite)s easi4y< $ith this)e!hais) a44$i( 3r a hst 3 7a!ia4 --rt,ities a!rss the (4"e

8 Fa!e "; * Pe-4e ,se Fa!e "; t stay !e!ted $ith 3rieds ad 3a)i4y< tdis!er $hat=s (i( i the $r4d< ad t share ad e-ress $hat )atters tthe)

> A--4e * HA--4e is !))itted t "ri(i( the "est -ersa4 !)-,ti( e-erie!e tst,dets< ed,!atrs< !reatie -r3essia4s ad !s,)ers ar,d the $r4d


7/27


O"6e!ties

A$areess 3 isi state)et ad strate(ies "y eery 4ayer is ;ey• Mre 3te tha t this is the 1 -r"4e)

Meeti(s < re(,4ar !)),i!ati @ -rit t !)),i!ate % e-4aiisi at a44 4ee4s

+4ear ,derstadi( $here#h$ BPR 7ts it the 5isi

D!,)eted efrt t sh$#!)),i!ate efe!tie4y $he desired


8/27


O"6e!ties

Res,4t * +4ear % d!,)eted ,derstadi( 3 $here BPR iseeded ad h$ it i)-a!ts the ",siess isi


9/27

2 IDEN/IFI+A/ION OF

PRO+ESSES /O BEREEN:INEERED

Understanding from end customer point

+!ered tea) t ,derstad the -r!ess ad tas;s idetai4 @ 5SM r PFD a--ra!h

Uderstad h$ tas; is 4i;ed t -r!ess ad there3re,derstad ed2ed -r!ess

Uderstad h$ a4,e is deried 3r) the -r!ess adh$ it )atters t the ed !,st)er @ as; as i3 y, $ere a!,st)er


10/27

5SM /he -,r-se 3 a4,estrea) )a--i( is t

hi(h4i(ht s,r!es 3 $aste ad e4i)iate the) "y i)-4e)etati 3 a 3,t,restate a4,e strea)that !a "e!)e rea4ity i a shrt -erid 3 ti)e

+4assi! Lean i!4,des these areas3 waste @/IMWOODS• /ras-rtati

• Ietries

• Me)et

• Waiti(

• Oer-rd,!ti• Oer-r!essi(

• De3e!ts

• S;i44s the 4ss 3 ideas< !reatiity<e-erie!e< et! is $aste3,4


11/27

PFD Pi!tria4 re-resetati3 -r!ess ad tas;s Re4atishi-s "#$ tas;s Order 3 tas;s +rss F,!tis i4ed /y-e#+ate(ri'ati 3

tas;s SIPO+ Ma!r Ma- Detai4ed PFD

5SM S$i) 4ae )a-s

MS O!e * 5isi


12/27

5A # N5A # BN5A omething that the

c!stomer wo!l$ be willingto pay for#

Val!e a$$ing activitiesgenerally change the form%"t% or f!nction of thepro$!ct or service#

&ny activity that $oes nota$$ val!e is waste an$only a$$s cost to theprocess# Eliminating wastewill accomplish thefollowing*

• I)-re sa3ety• Red,!e !st t the

r(ai'ati @Q Mar(i• Red,!e C,e,e ti)es

"et$ee -r!esses @/i)e•

I)-re -rd,!tiity• I)-re C,a4ity• Ma;e r(ai'ati )re

!)-etitie @:r$th• E!,ra(e tea)$r; ad

e)-4yee i4e)et @Te)-4yees

'ypical companies spen$ less

then ()* of their time onval!e a$$e$ activities#

+hat is non,val!e,a$$e$-waste./

• Ay a!tiity !,st)ers aret $i44i( t -ay 3r

• A!tiities that add ti)e< efrtr !st ",t a4,e

+hat is B!siness 0on,val!e,a$$e$ -B0V&. waste/

• A a!tiity $ere y, !ared,!e the $aste< ",t it!at "e e4i)iated!)-4ete4y @e<

!ha(eer< re!eii( 3ra$ )ateria4s r -rd,!tit the 3a!i4ity t !)-4etethe -r!ess

• A ea)-4e 3 a reC,ireda4,eadded a!tiityare a!tiities that the",siess reC,ires d,e t-4i!y r re(,4atis @e<a,dits r a!tiities d,e tSar"aes O4ey @SOV< ISO< +A9O< FDA< :MP /hesea!tiities !a "e red,!ed",t t e4i)iated

5a4,e Add N 5a4,e AddB,siess N 5a4,e

Add


13/27

2 IDEN/IFI+A/ION OF PRO+ESSES

/O BE REEN:INEERED

Resp 1'op 2 enior lea$ership

'wo approaches for i$enti"cation 2 prioriti3ation

E4ha!stive approach 1 A44 the -r!esses are I%P "ased HUR:EN+Y

E( * P+DSM rati( "ased -r!ess ideti7!ati

5igh Impact approach 1 I%P thse -r!esses $hi!h are at)st +ONF.I+/ $ith ",siess isi % -r!ess "6e!ties

E( * +st#efrt s I)-a!t # res,4t @ J ,adrat a--ra!h


14/27

EV9AUS/I5E APPROA+9 * .IS/S % PRIORI/IXE

/ea) "ased a--ra!h Sta;eh4ders )a;e the tea) Ide rati( * Or(ai'ati State)et rati( * Ed !,st)er Srt 3r) 9 t . Fi a thresh4d +44e!t * +rss thresh4d

P+DSM rati( s!a4e * Wide4y ,sed @ !!e-t si)i4ar t +EMatri


15/27

9I:9 IMPA+/*

PRIORI/IXE

/ea) "ased a--ra!h Sta;eh4ders )a;e the tea ,a4itatie a--ra!h )a6 S,--rts :r,-i( +a "e ,sed i !6,!ti$ith -ririti'ati )ethd 4a

V % Y !a "e !,st)i'ed

J – ,adrat a--ra!h


16/27

2 Ideti7!ati 3 Pr!esses t "e Ree(ieered

Res,4t * A !riti!a4 -r!ess t ree(ieer


17/27

Uderstadi( % Meas,re)et 3 eisti(

-r!esses

AS – IS -r!ess C,ati7!ati

Adata(es 3 C,ati7!ati1 Uderstad the "ase4ie r ASIS -er3r)a!e 4ee4s

Uderstad !4ear4y ;ey ter)s

&ey -e-4e # tea)s

Eisti( !ha44e(es

&$4ed(e 3 tas;s#a!tiities $ith &PI=s / aid ,rea4isti! e-e!tatis#de)ads#tar(ets

&$4ed(e 3 +)-4a!et tas;s * Stret!h tar(ets


18/27

UNDERS/ANDIN: %MEASUREMEN/ OF EVIS/IN:PRO+ESSES

Ay PFD te!hiC,e !a "e ,sed 3r de-i!ti( the -r!ess % tas;s#a!tiities<their re4atishi-s< rder< !rss 3,!tis i4ed ad ty-e 3 a!tiitiesi4ed

6ata collection plan sho!l$ be "rst prepare$What data

Perid

9$ data $i44 "e !44e!ted

FreC,e!y

RA+I6ata analysis 2 interpretation Fr),4as t "e ,sed

Aa4ysis t4s

,a4itatie r ,atitatie

Dash"ard 3r)ats


19/27

Uderstadi( % Meas,re)et 3 eisti(

-r!esses

Res,4t * AS – IS -r!ess $ith tas;#a!tiity 4ist< re4atishi-s<-er3r)a!e 4ee4s % ther !riti!a4 i3r)ati


20/27

J I/ AS AN ENAB.ERBefore 1

First (eerati 3 !)-,ters * / re-4a!e )a,a4 tas;s

+)-,ti( * Rare % 4ess --,4ar @ !)-4e at,re 3 !)-,ti(

:eera4 a--ra!h * 9$ "est t ,se i )y -reset tas; @ /as; rietatitha -r!ess rietati r,4es ,r )ids ZZ

&fter 1

I/ % BPR are ise-ara"4e

BPR re4ies E+R a--ra!h * I/ 3a!i4itates the sa)e

I/ i BPR reas 3r HDRAMA/I+ % HRADI+A. i)-re)ets

Best results : IT interface should be from the START, than POSTreengineering of process ( part of proect charter!

I/ i BPR * Ea"4ed dya)i! is,a4i'ati ad ea4,ati


21/27

J I/ AS AN ENAB.ER7apability 8rgani3ation al Impact9Bene"t E4ample

/rasa!tia4 /ras3r) ,str,!t,red -r!esses itr,tii'ed trasa!tis

:e(ra-hi!a4 /ras3er i3r)ati $ith ra-idity % easea!rss 4ar(e dista!es< )a;i( -r!esseside-edet 3 (e(ra-hy

A,t)ati Re-4a!e r red,!e h,)a 4a",r i a -r!ess

Aa4yti!a4 Bri( !)-4e aa4yti!a4 )ethds t "ear ia -r!ess

I3r)atia4 Bri( ast a),ts 3 detai4ed i3r)atiit a -r!ess

SeC,etia4 Ea"4e !ha(es i the seC,e!e 3 tas;s i a-r!ess< 3te a44$i( ),4ti-4e tas;s t "e$r;ed si),4tae,s4y

&$4ed(eMaa(e)et

A44$s the !a-t,re ad disse)iati 3;$4ed(e ad e-ertise t i)-re the-r!ess

/ra!;i( A44$s the detai4ed tra!;i( 3 tas; stat,s<i-,ts % ,t-,ts

&ey > !a-a"i4ities I/ ea"4es


22/27

J I/ AS AN ENAB.ER 9,dreds 3 s,!!ess stries

7ompany BPR


23/27

J I/ as a ea"4er

Res,4t * Efe!tie ite(rati 3 I/ 3r) start t ed res,4ti( i aBPR -r!ess $ith dra)ati! I/ itereti

Remember 1 I' specialist sho!l$ be part of theBPR process right from the '&R' to bene"t


24/27

K Desi( ad Ea4,ati 3 Pr!ess Prtty-e

What d y, ,derstad "y Prtty-e

Why is -rtty-i( de

Prtty-e i BPR is !!ered $ith a -r!ess< ad t a [[[[[[[[[[


25/27

Res,4t * A 3,44y 3,!tia4 -rtty-e -r!ess<)eeti( -er3r)a!e 4ee4s

K Desi( ad Ea4,ati 3 Pr!ess Prtty-e


26/27

SUMMARIXE

Fie ste-s 3 BPR i)-4e)etati ( Davenport& Short in 1990)a Dee4-)et 3 B,siess 5isi % Pr!ess O"6e!ties" Ideti7!ati 3 -r!ess t "e ree(ieered! Uderstadi( % Meas,re)et 3 eisti( -r!essesd Uti4i'ati 3 I/ as a ea"4ere Desi( % Ea4,ati 3 -r!ess -rtty-e


27/27

ASSI:NMEN/ 2 – BY

>PM SA/< 1 AU:1 Para(ra-h e-4aii( @ K00 – L00 a4-ha"etsa 5SM

" +E Matri

! 8 Wastes

d 5a4,e add % N 5a4,e add a!tiities

e Eha,stie a--ra!h

3 9i(h I)-a!t a--ra!h

2 9$ d y, 3ra)e a r(ai'atis isi % )issistate)et @ \ K0 ad ] K00 $rds

What sh,4d "e the r4e 3 seir )aa(e)et $hi4e

!)),i!ati( a +9AN:E @ \ K00 ad ] K0 $rds

J Detai4 ea)-4es 3 I/ ea"4ed BPR -r!ess @ \ K00 ad ]K0 $rds

K Adata(es% disadata(es 3 -rtty-i( @ \ K0 ad ]K00 $rds

Date post:	06-Jul-2018
Category:	Documents
Upload:	vinit-dawane
View:	213 times
Download:	0 times

Bpr Session 2

Documents