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Branding Beyond the Logo (Abbotsford 2011)

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Branding Beyond the Logo Abbotsford Workshop 2011
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Page 1: Branding Beyond the Logo (Abbotsford 2011)

Branding Beyond the LogoAbbotsford Workshop 2011

Page 2: Branding Beyond the Logo (Abbotsford 2011)
Page 3: Branding Beyond the Logo (Abbotsford 2011)

Start With Mission & Vision

• This is the core of who you are as a church

Page 4: Branding Beyond the Logo (Abbotsford 2011)

Start With Mission & Vision

• This is the core of who you are as a church• What are you the best at? What makes

you different? How can you best serve your community?

Page 5: Branding Beyond the Logo (Abbotsford 2011)

Start With Mission & Vision

• This is the core of who you are as a church• What are you the best at? What makes

you different? How can you best serve your community?• Clearly identifying your unique vision

and passion beyond the basics.

Page 6: Branding Beyond the Logo (Abbotsford 2011)

Start With Mission & Vision

The differences at Granger Community Church in the next five years will greater than the changes in the past twenty-five combined. GCC is not just an institution or location; we are a movement of people who understand that we are Jesus’ plan to transform and heal communities. We accept the challenge and are raising the bar.

Page 7: Branding Beyond the Logo (Abbotsford 2011)

Start With Mission & Vision

To see 1% of the city of Chicago, that’s nearly 30,000 people, cross the line of faith and be connected into biblical community.

Page 8: Branding Beyond the Logo (Abbotsford 2011)
Page 9: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• Your brand is not your logo, tagline or building

•These are expressions and marks of your brand, but they’re not the brand itself.

Page 10: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• A brand is a user experience based on a person’s interaction with you

Page 11: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• A brand is a user experience based on a person’s interaction with you

ZAG: Your brand is the gut feeling people have about you.

Page 12: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• Seth Godin

“A brand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another.”

Page 13: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• Peter Merholz

“When you start with the idea of making a thing [like a camera, website or single worship service] you’re artificially limiting what you deliver.”

Page 14: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• Starbucks is more than coffee

• Third place between home and work

• Churches have tried to embrace this “third place” idea

Page 15: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• Care about the experience first and then design the product

• Genius Bar• People want to

share their Apple experience with others

Page 16: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• You can’t control your brand • You can shape it

Page 17: Branding Beyond the Logo (Abbotsford 2011)

Your Things Are Not Your Brand

• You can’t control your brand • You can shape it

• People act as the brands heart, head, eyes, hands, ears and voice.

• Everybody who plans, writes, designs or thinks about the brand is responsible making sure it remains intact and understandable.

Page 18: Branding Beyond the Logo (Abbotsford 2011)

Questions to Ask

• What do people experience when they hang out with you?• How do they experience you?• What kind of experience do they expect

next time they encounter you?• Have you actually asked? Taken a poll?

Page 19: Branding Beyond the Logo (Abbotsford 2011)

Questions to Ask

• To whom are you making promises?• Are there multiple promises to multiple

groups?• What do the experiences have in

common?• Are you telling the same story to all

audiences?

Page 20: Branding Beyond the Logo (Abbotsford 2011)

Questions to Ask

• People evaluate your brand as a way to express themselves.

Page 21: Branding Beyond the Logo (Abbotsford 2011)

Questions to Ask

• People evaluate your brand as a way to express themselves.• How are you enabling them to do it?• What part of you can they share?• How can they become involved?• What language, story or event can they

share?• How are you helping them share

(Facebook, invite tools, etc.)

Page 22: Branding Beyond the Logo (Abbotsford 2011)

Questions to Ask For the Future

• What do you want people to think of when they think of you?

Page 23: Branding Beyond the Logo (Abbotsford 2011)

Questions to Ask For the Future

• What do you want people to think of when they think of you?

• What experience do you hope runs through all of your projects?

Page 24: Branding Beyond the Logo (Abbotsford 2011)

Questions to Ask For the Future

• What do you want people to think of when they think of you?

• What experience do you hope runs through all of your projects?

• What story are you telling in which they can participate?

Page 25: Branding Beyond the Logo (Abbotsford 2011)

Questions to Ask For the Future

• What do you want people to think of when they think of you?

• What experience do you hope runs through all of your projects?

• What story are you telling in which they can participate?

• What’s the difference in your experience from the experiences of others?

Page 26: Branding Beyond the Logo (Abbotsford 2011)
Page 27: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• How do you foster a meaningful and authentic brand expression?

Page 28: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• How do you foster a meaningful and authentic brand expression?• Be consistent across all touch points

Page 29: Branding Beyond the Logo (Abbotsford 2011)

How to Build a Meaningful Brand

Page 30: Branding Beyond the Logo (Abbotsford 2011)
Page 31: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• How do you create a meaningful and authentic brand expression?• Be consistent across all touch points• Create paths for engagement/buy-in

Page 32: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• How do you create a meaningful and authentic brand expression?• Be consistent across all touch points• Create paths for engagement/buy-in• Assimilation in the church• How do people first make contact with you?• What are the next steps?• How do they go from passive to involved?

Page 33: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• Your brand can’t be faked• You can’t deliver what you’re not

passionate about• People can see what you do and don’t

care about

Page 34: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• Your brand is who you are and where you’re moving as a congregation• Are you traditional? Contemporary?

Stiff? Laid-back? Outreach focused? Closed to new people?• Are they passionate about what you’re

doing as a church?

Page 35: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• Everything you do communicates something about you

Page 36: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• Everything you do communicates something about you• A run down building says as much as a

well designed brochure

Page 37: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• Everything you do communicates something about you• A run down building says as much as a

well designed brochure• Inconsistent communication, or saying

one thing and doing another, says you’re not authentic.

Page 38: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• Strong brand management means:• Making tough decisions• What are you the best in the world at?• What is a waste of resources?

Page 39: Branding Beyond the Logo (Abbotsford 2011)

Fostering a Meaningful Brand

• Strong brand management means:• Making tough decisions• What are you the best in the world at?• What is a waste of resources?

• Committing to thoughtful communication

Page 40: Branding Beyond the Logo (Abbotsford 2011)

QUESTIONS

Page 41: Branding Beyond the Logo (Abbotsford 2011)

Contact Information

• Jerod Clark• [email protected]• www.churchjuice.com• 800.879.6555

Page 42: Branding Beyond the Logo (Abbotsford 2011)

Branding Beyond the LogoAbbotsford Workshop 2011


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