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Breakout is an Epi-V initiative, delivered by Transitions.
Module 2 – Setting your Strategy for Growth
Shai Vyakarnam
Aligning Vision and Values
You
Business
Team
VisionAnd
Values
Tool box
Crossing the Chasm(s)
Has implications for:- Customer behaviours – what they need- Cash flow, funding, dilution, strategy
The
Ide
a/te
chno
logy
Pro
of
of c
onc
ept
Pro
toty
pe,
beta
tes
ts
Ear
ly e
ntry
Science
Technology
Applications
Markets – commercial advantage
Customers – viable applications
May need infrastructureLike electricity, construction industryManufacturing, trained labour force
Distribution channels
Unmet needs
Understanding the journey
Funding needs
Big Wins
Proof of conceptNeed, solves a problem
Prototypes
Reliability,Ease of use, safety,…
Creativity, networkingBlind alleys, need for cash
Ratio: 1:3:10 – ability to cross Death Valley
From idea to feasibilityWhat stage are you at?
Technicalattributes
Technicaladvantage
ApplicationsApplications -
commercialadvantages
Significantwins
Viableapplications
NovelPatentablePoliceable
Technology
Faster
Smaller
Cheaper
New effects
Filter
Comparisonwith rival
technologies
10x
2X
1X
Brainstorm
CreatePotential
Applicationsand understand
Potential applications
Relevanceof technicaladvantages
MARKETS
Market sizePotential buyers
Reasonable returns
Sciencebase
How the cash flows
Growth rateOf industry
Relative Market share
---
++---
+++- + - - -
Being focused and alert
Profit Pyramid
Income Costs
Actions to generate:
Sales revenuesMargins
Customer retentionClient acquisition
Fixed costs:Those you incur anyway
Variable costsThose you incur for each transaction
Creating a Star Team
VisionTask Leadership
Personal CommitmentValues
Social IntegrationInner/outer team
Team Resources
Structural Effects
How the team is organised
Who knows what
Harnessing the energy of people
“Founders”
Tools for top down
• Competitive strategy – requires
• environmental analysis,
• SWOT,
• Plans – the business; marketing; Organisation
• Milestones
• Quarterly forecasts and results
• ….simple really!
Five Competitive Forces
• “Formulating competitive strategy is relating a company to its environment”
• Every company’s environment is populated with customers, competitors, suppliers and, in most cases, regulators.
Michael Porter
Competitive Forces that can shape an industry
Threat ofnew entrants
Degreeof
Rivalry
SupplierPower
Customer(Buyer)Power
Threatof Substitutes
How competitive is it?Concentration (number of competitors)
Growth rate of industry and of main rivalsFixed cost/value added
Product differencesBrand identity and loyalty
Switching cost (for customers)(Over) capacity in the industry
Exit barriers for firms
The greater the customer power the less value the firm captures
Who are they?Buyer concentration or dispersionBuyer volume on each transaction
Buyer information – how knowledgeable are theyAbility to package supplier’s
product oneself (backward integration)Substitute products
Product differences or varietyBrand identity/perception
Price/total purchases
The greater the supplier power the less control over inputs
Supplier concentration – who are they?Substitute suppliesSupplier volume (numbers of them)Product differences?Switching cost to youPrice/total purchasesThreat of forward integration – Can they do what you do?Importance of volume to supplier
How easy is it for new rivals to enter the industry?Scale economies
Proprietary product differencesBrand identitySwitching cost
Capital requirementsAccess to distribution
Absolute cost advantagesLearning-curve effects
Government policy, regulatory environmentAccess to (low-cost) inputs
Expected (perceived) retaliation
What alternative products and services are there and what threat do they pose?
Number of alternativesCost effectiveness of alternatives
Even different ways to spend holiday moneyRelative price/value
Price sensitivity of customersBuyer propensity to switch/substitute
15
Kevin Forbes
Tac
it
Ro
uti
nes
Relational
Assets
Tangible Assets
Sys
tem
Ass
ets
Knowledge Assets
Cultura
l
AssetsPUV
PP
Responsiveness
Creativity
Co-operationProfessionalism
Learn
ing
Operating
Systems
ControlSystemsHRM Systems
InformationSystems
Co-ordination
Systems
Lo
cati
on
Bui
ldin
gsEqu
ipm
ent
Patents
Information
Trust
Reputation/
Brand
Switching
Costs
Con
trac
ts
Tec
hn
ical
Kn
ow
led
ge
Kn
ow
-ho
w
Insi
gh
t
Strategic assets – your own or how will you help your customers?
Cliff Bowman
Perceived User value
Price point
Value innovation
What factors can be eliminated that the industry takes for granted?
What factors can be reducedwell below industry standard?
What factors should be raisedwell above industry standards?
What factors should be createdthat the industry does not offer?
Cost savings througheliminating and reducing
Buyer value enhanced,thus creatinghigher revenues/volumes
Strategic Innovation
Adapted from Kim & Mauborgne 1999
Value gap analysis: budget hotels
Data Source: Kim & Mauborgne 1999
0
Rest. Lounge Room Bed Silence Price
Rating
0.25
0.5
0.75
1
2* Hotels
F1 Hotels
1* Hotels
Elim
inate
Red
uce
Rais
e
Do You Know What Makes GOD Laugh?
Keeler – Profumo affair
Lord Macmillan
A few ideas for bottom up planning
Transitions Growth Model‘Breaking through the glass ceilings’
Tactical
Strategic
Visionary
A B
Doing things right / wrong
Removal of barriers
CULTURE AND EMPOWERMENT
Long term future
Operational focus
Clarity of direction
Breaking Through Glass CeilingsWorkshop
T
ell
Del
egat
ion
C
oach
ing
sel
l
Selli
ng
Mar
keting
B. P
lann
ing
Tro
uble
Wee
kly
Org
anisat
ion
sh
ootin
g
plan
ning
p
lann
ing
Book
keep
ing
M
anag
emen
t
Corp
orat
e
Acc
ount
s
Fin
ance
Ord
er
M
arke
t
S
trat
egic
taki
ng
r
esea
rch
alli
ance
s
So How Do We Break Through the Glass Ceilings
• Roosevelt - New Deal (not New Labour!)
• Relief
• reduce errors
• reduce wastage
• improve the quality of sales
• Recovery
• ABCD - become more strategic with growth
• Reform
• articulate the vision and start to live it
Relief
Create head room for thinking
Relief
• SWOT - W = OTSU list
• Very basics must be right
• Investments to reduce errors
• Can add 5% to bottom line!
• Also then much more fun
Potential impact of operational effectivenessThe Power of 1%
• Selling price 100 101.0
• Direct costs 80 79.2
• Gross profit 20 21.8
• Marketing costs 87.92
• Admin costs 87.92
• Operating profit 45.96
An increase 149% on operating profit!
Transitions Model of Growth
Tactical
Strategic
Doing things right/wrong
Time
Doing the right things
Strategic Option Questionnaire
www.transitions.co.uk/tools/soq
You have to sell something to someone to make a living
Totally new
Existing
Existing
Totally new concept
A
CD
B
Technology solutions
Mark
ets
an
d
CU
STO
MER
S
Igor Ansoff, S Vyakarnam and J Leppard
Implications for marketing and market research
Chapter 2Chapter 3
Chapter 4Chapter5
Implications for Finance
Chapter 6
Implications for People
Chapter 7
Business Direction Let’s Explore Your Current Opportunities
Tech 1 Tech 2 Tech 3 Tech 4 Tech 5 Tech 6
1
2
3
4
5
6
Technology
Customers
Tech 1 Tech 2 Tech 3 Tech 4 Tech 5 Tech 6
1
2
3
4
5
6
Mar
kets
and
Cus
tom
ers
Technology – Product and service solution
Reforming
The Planning Pyramid
Vision
Mission
SMART GOALS
VALUES
Personal ValuesTeam ValuesPersonal ObjectivesPersonalityCreativityManagementResources
ASSUMPTIONS
CompetitionEconomicSocialPoliticalInstitutionalTechnological
STRATEGIES
TACTICS
DAILY ACTION PLANS
Results
Process / Activities
This BHAG is the beacon and is the overriding guiding light that provides focus to the business
Valu
e C
reat
ion
Our BHAG
BHAG
A big hairy one !
Strategy
Our game plan
Strategic Themes
What we need to do
Balanced Score Card
Implementation, Focus, Targets
Personal Objectives
What I need to do
Outcomes from four perspectives
Satisfied Shareholders
HappyCustomers
EffectiveProcesses
Motivated & ReadyWorkforce
Translating our Audacious Goal into operational terms