BREAKTHROUGH
COLLABORATION
Pillars of Collaboration
People
Process
Tools
Driving Collaboration
Responsibility
Personality
Behavior
Usual Collaborators
Proposal Manager
Content Manager
Sales Professional
Subject Matter Expert (SME)
Usual Collaborators• Proposal Manager
• Subject Matter Expert
• Content Manager
• Sales Executive
EXERCISE 1
Persona Mapping
Example: WriterMy typical workday:
• Working on multiple projects
• Frequent and intense use of the Library
• Coordinating with other team members
• Checking up on requested responses
• Correcting spelling, grammar, and phrasing
• Ensuring documents are formatted correctly
• Responding to ad-hoc requests
My motivation:
“I’m always under at least one deadline and people count on
me. I need to find content and coordinate with my subject
matter experts quickly. It’s critical that I can track progress, get
the right answers, and submit a winning proposal on time.”
?
Proposal ManagerMy typical workday:
My motivation:
Content ManagerMy typical workday:
My motivation:
Subject Matter ExpertMy typical workday:
My motivation:
Role:My typical workday:
My motivation:?
EXERCISE 2
Cultural Thinking
Cultural Stereotypes
Cultural Map
Cultural Mapping Exercise
• You
• Marketing
• Product
• Services
• Legal
• Sales
Friendly Helpers
View of the World Overcome Obstacles
Logical Thinkers
View of the World Overcome Obstacles
Tough Battlers
View of the World Overcome Obstacles
Set Yourself Up For Success• Pick any collaboration exercise you perform regularly
• Who are you interacting with? How do your typical engagements go?
• What do you want to improve in this engagement –what is your goal?
• What will you do differently to meet your goal?