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Hans Thalbauer, Senior Vice President, Digital Supply Chain, SAP June 2019 Brexit, Trade Wars and Industry Disruptions How to build a winning digital supply chain strategy
Hans Thalbauer,
Senior Vice President, Digital Supply Chain, SAP
June 2019
Brexit, Trade Wars and Industry Disruptions How to build a winning digital supply chain strategy
2© 2019 SAP SE or an SAP affiliate company. All rights reserved.
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3© 2019 SAP SE or an SAP affiliate company. All rights reserved.
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EXPERIENCE
Connect Sales, Service, Delivery, And
Product Experience To Achieve
Customer Centricity
SUSTAINABILITY
Connect Business Processes And
Solutions To Enable Growth With
Business Innovations
VOLATILITY
Connect Business Partners And
“Things” Digitally To Create
Total Visibility
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Connect Digitally to Perfect Reality
Customer
CentricityTotal
Visibility
Business
InnovationService Experience
Product Experience
Sales Experience
Delivery Experience
5© 2019 SAP SE or an SAP affiliate company. All rights reserved.
The Winning Digital Supply Chain Strategy
A Digital Supply Chain is a Connected Supply Chain
A Digital Supply Chain is a Predictive Supply Chain
A Digital Supply Chain is an Intelligent Supply Chain
1
2
3
6© 2019 SAP SE or an SAP affiliate company. All rights reserved.
A Digital Supply Chain is a Connected Supply Chain
Partner Things Data
7© 2019 SAP SE or an SAP affiliate company. All rights reserved.
A Digital Supply Chain is a Predictive Supply Chain
Assets Processes Analytics
8© 2019 SAP SE or an SAP affiliate company. All rights reserved.
A Digital Supply Chain is an Intelligent Supply Chain
TouchlessAutomated Self Correcting
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The Intelligent EnterpriseThe foundation of a Digital Supply Chain
Intelligent
Technologies
Intelligent
Suite
Digital
PlatformAI
Machine Learning
Analytics
IoT
Data
Management
Cloud Platform
Network & Spend
Management
People
Engagement
Digital Core
Digital Supply
Chain
Customer
Experience
10SAP AND SAP PARTNER USE ONLY© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Assets
Suppliers Customers
Manufacturers
LogisticsLogistics
Manufacturers
Assets
Assets
Customers
Suppliers
Suppliers
Suppliers
Customers
CustomersCustomers
Suppliers Suppliers
Customers
Customers
Customers
Suppliers
Digital Supply Chain, Translate Strategy into Solution Offering From Design to Operate
Connected Supply ChainConnect things, partners and
processes from Design to Operate,
Predictive Supply Chainpredict process outcomes and
asset behaviors, to enable business
model innovation
Intelligent Supply ChainIntelligent usage of real time data,
digitized, automated processes ,
provide a unique, customer
experience
11© 2019 SAP SE or an SAP affiliate company. All rights reserved.
12© 2019 SAP SE or an SAP affiliate company. All rights reserved.
Dis-Chem Pharmacies – EWM, Customer JourneyCustomer Background
• 5 May 2014 – Allendale Retail DC
• Pre-EWM output achieved – 10 May 2014
• Pharmaceutical & Cosmetics DC – Oct/Nov 2014
• Consolidated Dispatch (Replacing 3PL system) May 2015
• Stikland DC (WC) – March 2016
• New Germany DC (KZN) – September 2016
• Stikland DC – New (WC) – June 2017
• HANA DB Migration – July 2018
• Cosmetics DC – GP – October 2018
• Bemax International DC – GP December 2018
13© 2019 SAP SE or an SAP affiliate company. All rights reserved.
Dis-Chem Pharmacies – EWM, Customer JourneyFrom Design to Operate
Implementation Success Factors
• Detailed Blueprint
• Limited Customisation
• Phased Implementation
• Intense end-user training
Key learnings
• Centralised Master Data Function
• Size Matters
• Simple Solutions
• Housekeeping
• Reporting
14© 2019 SAP SE or an SAP affiliate company. All rights reserved.
Dis-Chem Pharmacies – EWM, Customer JourneyHANA DB Migration
• Challenges: 24/7 business operation Performance issues Growth 500GB/month
• Go-Live Went live in July 12hrs downtime Conversion from 4TB to 1.2TB, haven’t needed to switch archiving back on yet Stable and performing
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Dis-Chem Pharmacies – EWM, Customer JourneyRoadmap
• Transportaion Management
• IoT – Labour and Assest Management
• FIORI – Operational Insights
• Automation
16© 2019 SAP SE or an SAP affiliate company. All rights reserved.
Plan
• Holistic view of demand
• Balance inventory and service levels
• Improve forecast accuracy
Deliver
• Improve speed, efficiency and sustainability
• Deliver perfect orders consistently and profitably
• Increase utilization of warehouse and transportation
Manufacture
• Optimize manufacturing processes
• Improve collaboration with contractors
• Increase agility and responsiveness
Operate
• Manage lifecycle of physical assets efficiently and sustainably
• Predict and simulate asset behavior
• Avoid unplanned downtime
Design
• Reduce time to market
• Continuously innovate
• Deliver on customer demand
Digital Supply Chain, Solution OfferingFrom Design to Operate
Contact information:
Hans Thalbauer
Senior Vice President, Digital Supply Chain
E-mail: [email protected]
Cell Phone: +1 650 223 4472
Thank you.
