BRIDGESKILLSTHE
GAP
Modern business is always on the move To stay competitive your organisation needs to be able to adapt quickly to changing circumstances without expensive retooling or restaffing
Digital skills are what make this possible But they canrsquot work on their own Multi-skilled digital workers need to be supported by a business fluent in broader skills like leadership and project management
At QA wersquove been at the heart of the professional training industry for 30 years We help individuals develop their careers and organisations build the skills to transform their performance
Letrsquos take your next step together
Skills that drive growth in the digital age
SERVICE MANAGEMENT
APP amp WEB DEVELOPMENT
CRM amp SALES PERFORMANCE
BUSINESS APPLICATIONS
CYBER SECURITY
IT SYSTEMS
CLOUD COMPUTING
BUSINESS SKILLS
WORLD CLASSAPPRENTICESHIPS
BUSINESSDEGREES
TALENT ANDCAPABILITY
CERTIFICATIONS
PROJECT MANAGEMENT
BUSINESSANALYSIS
BESPOKE LEARNING
DEVOPS
LEADERSHIP amp MANAGEMENT
MANAGED LEARNING SERVICES
T R A I N I N G F O R E V E R Y B U S I N E S S N E E D
Your partner in learning
Form a learning relationship that brings real continuous improvement to you and your organisation
The QA learning philosophy is about much more than just going on a course Itrsquos about forming a lasting partnership with our customers providing capability assessment and sourcing services to truly change the learning culture of organisations
Through our Managed Learning Services and Partner Learning Programmes you can always be sure that your investment in training is a true investment in the future
PERSONAL LEARNING WHATEVER THE SCALE
A BETTER LEARNING EXPERIENCE
LEARN AT THE SPEED OF MODERN BUSINESS
LOCAL WHEREVER YOU ARE
LEARNING THAT STICKS
FLEXIBILITY AND VALUE COME AS STANDARD
THE QA WAY
Personal learning whatever the scale
Helping
EMPLOYERS
give their people the skills to meet tomorrowrsquos challenges
Helping
ENTERPRISE
transform performance and drive training efficiency
Helping
INDIVIDUALS
perform better through learning
We train organisations of all shapes and sizes from small businesses up to global enterprises
But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential
A better learning experience
Better learning brings back better benefits to your business
Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews
And we work hard to keep it that way
of our learners say their training will improve their job performance
ldquoWe are always confident that QAcan deliver quality training
to meet whatever needs we may have
Our attendee results prove that time after time QA deliverrdquo
News International
96 95
qualit y scoreRated by QA course attendees
Learning that sticks
VIDEO ON DEMAND
Your entire course broken down into modules which are easy to browse to get a preview of your
learning session
Available 5 days before your course
TR AINER SUPPORT
You get ongoing trainer support for 3 months after the
course
BEFORE THE COURSE
AFTER THE COURSE
ON THE COURSE
COURSE INFORMATION
We make sure you have all the information you need for a
stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace
If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work
All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course
PRE COURSE WORK
Upfront exercises that prepare you for your training and help you get the most out of your sessions
myQA
Recommendations for the next skills for your career and a way
to manage all of your training with us
EXPERIENCE
Our trainers all have real-world experience so they can use
relevant examples to bring your course to life
EXPERTISE
Our trainers are all experts in the subjects they teach
DELIVERY
Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills
VIDEO ON DEMAND
Once your course is over you get another 4 weeks of access to videos of every topic to help you
review revisit and revise
Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life
Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need
Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you
Nobody makes it easier for you to learn
H O W D O YO U WA N T TO L E A R N
VIRTUALELE ARNING
CL ASSROOM
AT TEND FROM ANY WHERE
VIDEO BASED LE ARNING
IN OUR CENTRES
ON YOURPREMISES
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Modern business is always on the move To stay competitive your organisation needs to be able to adapt quickly to changing circumstances without expensive retooling or restaffing
Digital skills are what make this possible But they canrsquot work on their own Multi-skilled digital workers need to be supported by a business fluent in broader skills like leadership and project management
At QA wersquove been at the heart of the professional training industry for 30 years We help individuals develop their careers and organisations build the skills to transform their performance
Letrsquos take your next step together
Skills that drive growth in the digital age
SERVICE MANAGEMENT
APP amp WEB DEVELOPMENT
CRM amp SALES PERFORMANCE
BUSINESS APPLICATIONS
CYBER SECURITY
IT SYSTEMS
CLOUD COMPUTING
BUSINESS SKILLS
WORLD CLASSAPPRENTICESHIPS
BUSINESSDEGREES
TALENT ANDCAPABILITY
CERTIFICATIONS
PROJECT MANAGEMENT
BUSINESSANALYSIS
BESPOKE LEARNING
DEVOPS
LEADERSHIP amp MANAGEMENT
MANAGED LEARNING SERVICES
T R A I N I N G F O R E V E R Y B U S I N E S S N E E D
Your partner in learning
Form a learning relationship that brings real continuous improvement to you and your organisation
The QA learning philosophy is about much more than just going on a course Itrsquos about forming a lasting partnership with our customers providing capability assessment and sourcing services to truly change the learning culture of organisations
Through our Managed Learning Services and Partner Learning Programmes you can always be sure that your investment in training is a true investment in the future
PERSONAL LEARNING WHATEVER THE SCALE
A BETTER LEARNING EXPERIENCE
LEARN AT THE SPEED OF MODERN BUSINESS
LOCAL WHEREVER YOU ARE
LEARNING THAT STICKS
FLEXIBILITY AND VALUE COME AS STANDARD
THE QA WAY
Personal learning whatever the scale
Helping
EMPLOYERS
give their people the skills to meet tomorrowrsquos challenges
Helping
ENTERPRISE
transform performance and drive training efficiency
Helping
INDIVIDUALS
perform better through learning
We train organisations of all shapes and sizes from small businesses up to global enterprises
But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential
A better learning experience
Better learning brings back better benefits to your business
Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews
And we work hard to keep it that way
of our learners say their training will improve their job performance
ldquoWe are always confident that QAcan deliver quality training
to meet whatever needs we may have
Our attendee results prove that time after time QA deliverrdquo
News International
96 95
qualit y scoreRated by QA course attendees
Learning that sticks
VIDEO ON DEMAND
Your entire course broken down into modules which are easy to browse to get a preview of your
learning session
Available 5 days before your course
TR AINER SUPPORT
You get ongoing trainer support for 3 months after the
course
BEFORE THE COURSE
AFTER THE COURSE
ON THE COURSE
COURSE INFORMATION
We make sure you have all the information you need for a
stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace
If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work
All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course
PRE COURSE WORK
Upfront exercises that prepare you for your training and help you get the most out of your sessions
myQA
Recommendations for the next skills for your career and a way
to manage all of your training with us
EXPERIENCE
Our trainers all have real-world experience so they can use
relevant examples to bring your course to life
EXPERTISE
Our trainers are all experts in the subjects they teach
DELIVERY
Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills
VIDEO ON DEMAND
Once your course is over you get another 4 weeks of access to videos of every topic to help you
review revisit and revise
Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life
Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need
Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you
Nobody makes it easier for you to learn
H O W D O YO U WA N T TO L E A R N
VIRTUALELE ARNING
CL ASSROOM
AT TEND FROM ANY WHERE
VIDEO BASED LE ARNING
IN OUR CENTRES
ON YOURPREMISES
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
SERVICE MANAGEMENT
APP amp WEB DEVELOPMENT
CRM amp SALES PERFORMANCE
BUSINESS APPLICATIONS
CYBER SECURITY
IT SYSTEMS
CLOUD COMPUTING
BUSINESS SKILLS
WORLD CLASSAPPRENTICESHIPS
BUSINESSDEGREES
TALENT ANDCAPABILITY
CERTIFICATIONS
PROJECT MANAGEMENT
BUSINESSANALYSIS
BESPOKE LEARNING
DEVOPS
LEADERSHIP amp MANAGEMENT
MANAGED LEARNING SERVICES
T R A I N I N G F O R E V E R Y B U S I N E S S N E E D
Your partner in learning
Form a learning relationship that brings real continuous improvement to you and your organisation
The QA learning philosophy is about much more than just going on a course Itrsquos about forming a lasting partnership with our customers providing capability assessment and sourcing services to truly change the learning culture of organisations
Through our Managed Learning Services and Partner Learning Programmes you can always be sure that your investment in training is a true investment in the future
PERSONAL LEARNING WHATEVER THE SCALE
A BETTER LEARNING EXPERIENCE
LEARN AT THE SPEED OF MODERN BUSINESS
LOCAL WHEREVER YOU ARE
LEARNING THAT STICKS
FLEXIBILITY AND VALUE COME AS STANDARD
THE QA WAY
Personal learning whatever the scale
Helping
EMPLOYERS
give their people the skills to meet tomorrowrsquos challenges
Helping
ENTERPRISE
transform performance and drive training efficiency
Helping
INDIVIDUALS
perform better through learning
We train organisations of all shapes and sizes from small businesses up to global enterprises
But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential
A better learning experience
Better learning brings back better benefits to your business
Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews
And we work hard to keep it that way
of our learners say their training will improve their job performance
ldquoWe are always confident that QAcan deliver quality training
to meet whatever needs we may have
Our attendee results prove that time after time QA deliverrdquo
News International
96 95
qualit y scoreRated by QA course attendees
Learning that sticks
VIDEO ON DEMAND
Your entire course broken down into modules which are easy to browse to get a preview of your
learning session
Available 5 days before your course
TR AINER SUPPORT
You get ongoing trainer support for 3 months after the
course
BEFORE THE COURSE
AFTER THE COURSE
ON THE COURSE
COURSE INFORMATION
We make sure you have all the information you need for a
stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace
If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work
All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course
PRE COURSE WORK
Upfront exercises that prepare you for your training and help you get the most out of your sessions
myQA
Recommendations for the next skills for your career and a way
to manage all of your training with us
EXPERIENCE
Our trainers all have real-world experience so they can use
relevant examples to bring your course to life
EXPERTISE
Our trainers are all experts in the subjects they teach
DELIVERY
Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills
VIDEO ON DEMAND
Once your course is over you get another 4 weeks of access to videos of every topic to help you
review revisit and revise
Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life
Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need
Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you
Nobody makes it easier for you to learn
H O W D O YO U WA N T TO L E A R N
VIRTUALELE ARNING
CL ASSROOM
AT TEND FROM ANY WHERE
VIDEO BASED LE ARNING
IN OUR CENTRES
ON YOURPREMISES
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Your partner in learning
Form a learning relationship that brings real continuous improvement to you and your organisation
The QA learning philosophy is about much more than just going on a course Itrsquos about forming a lasting partnership with our customers providing capability assessment and sourcing services to truly change the learning culture of organisations
Through our Managed Learning Services and Partner Learning Programmes you can always be sure that your investment in training is a true investment in the future
PERSONAL LEARNING WHATEVER THE SCALE
A BETTER LEARNING EXPERIENCE
LEARN AT THE SPEED OF MODERN BUSINESS
LOCAL WHEREVER YOU ARE
LEARNING THAT STICKS
FLEXIBILITY AND VALUE COME AS STANDARD
THE QA WAY
Personal learning whatever the scale
Helping
EMPLOYERS
give their people the skills to meet tomorrowrsquos challenges
Helping
ENTERPRISE
transform performance and drive training efficiency
Helping
INDIVIDUALS
perform better through learning
We train organisations of all shapes and sizes from small businesses up to global enterprises
But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential
A better learning experience
Better learning brings back better benefits to your business
Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews
And we work hard to keep it that way
of our learners say their training will improve their job performance
ldquoWe are always confident that QAcan deliver quality training
to meet whatever needs we may have
Our attendee results prove that time after time QA deliverrdquo
News International
96 95
qualit y scoreRated by QA course attendees
Learning that sticks
VIDEO ON DEMAND
Your entire course broken down into modules which are easy to browse to get a preview of your
learning session
Available 5 days before your course
TR AINER SUPPORT
You get ongoing trainer support for 3 months after the
course
BEFORE THE COURSE
AFTER THE COURSE
ON THE COURSE
COURSE INFORMATION
We make sure you have all the information you need for a
stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace
If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work
All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course
PRE COURSE WORK
Upfront exercises that prepare you for your training and help you get the most out of your sessions
myQA
Recommendations for the next skills for your career and a way
to manage all of your training with us
EXPERIENCE
Our trainers all have real-world experience so they can use
relevant examples to bring your course to life
EXPERTISE
Our trainers are all experts in the subjects they teach
DELIVERY
Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills
VIDEO ON DEMAND
Once your course is over you get another 4 weeks of access to videos of every topic to help you
review revisit and revise
Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life
Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need
Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you
Nobody makes it easier for you to learn
H O W D O YO U WA N T TO L E A R N
VIRTUALELE ARNING
CL ASSROOM
AT TEND FROM ANY WHERE
VIDEO BASED LE ARNING
IN OUR CENTRES
ON YOURPREMISES
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Personal learning whatever the scale
Helping
EMPLOYERS
give their people the skills to meet tomorrowrsquos challenges
Helping
ENTERPRISE
transform performance and drive training efficiency
Helping
INDIVIDUALS
perform better through learning
We train organisations of all shapes and sizes from small businesses up to global enterprises
But we never forget that every individual matters and we make sure that every learner gets what they need to reach their potential
A better learning experience
Better learning brings back better benefits to your business
Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews
And we work hard to keep it that way
of our learners say their training will improve their job performance
ldquoWe are always confident that QAcan deliver quality training
to meet whatever needs we may have
Our attendee results prove that time after time QA deliverrdquo
News International
96 95
qualit y scoreRated by QA course attendees
Learning that sticks
VIDEO ON DEMAND
Your entire course broken down into modules which are easy to browse to get a preview of your
learning session
Available 5 days before your course
TR AINER SUPPORT
You get ongoing trainer support for 3 months after the
course
BEFORE THE COURSE
AFTER THE COURSE
ON THE COURSE
COURSE INFORMATION
We make sure you have all the information you need for a
stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace
If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work
All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course
PRE COURSE WORK
Upfront exercises that prepare you for your training and help you get the most out of your sessions
myQA
Recommendations for the next skills for your career and a way
to manage all of your training with us
EXPERIENCE
Our trainers all have real-world experience so they can use
relevant examples to bring your course to life
EXPERTISE
Our trainers are all experts in the subjects they teach
DELIVERY
Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills
VIDEO ON DEMAND
Once your course is over you get another 4 weeks of access to videos of every topic to help you
review revisit and revise
Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life
Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need
Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you
Nobody makes it easier for you to learn
H O W D O YO U WA N T TO L E A R N
VIRTUALELE ARNING
CL ASSROOM
AT TEND FROM ANY WHERE
VIDEO BASED LE ARNING
IN OUR CENTRES
ON YOURPREMISES
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
A better learning experience
Better learning brings back better benefits to your business
Tricky to say but easy to prove Our trainers get excellent learner reviews Our dedicated learning centres get excellent learner reviews Our account managers get excellent reviews
And we work hard to keep it that way
of our learners say their training will improve their job performance
ldquoWe are always confident that QAcan deliver quality training
to meet whatever needs we may have
Our attendee results prove that time after time QA deliverrdquo
News International
96 95
qualit y scoreRated by QA course attendees
Learning that sticks
VIDEO ON DEMAND
Your entire course broken down into modules which are easy to browse to get a preview of your
learning session
Available 5 days before your course
TR AINER SUPPORT
You get ongoing trainer support for 3 months after the
course
BEFORE THE COURSE
AFTER THE COURSE
ON THE COURSE
COURSE INFORMATION
We make sure you have all the information you need for a
stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace
If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work
All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course
PRE COURSE WORK
Upfront exercises that prepare you for your training and help you get the most out of your sessions
myQA
Recommendations for the next skills for your career and a way
to manage all of your training with us
EXPERIENCE
Our trainers all have real-world experience so they can use
relevant examples to bring your course to life
EXPERTISE
Our trainers are all experts in the subjects they teach
DELIVERY
Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills
VIDEO ON DEMAND
Once your course is over you get another 4 weeks of access to videos of every topic to help you
review revisit and revise
Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life
Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need
Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you
Nobody makes it easier for you to learn
H O W D O YO U WA N T TO L E A R N
VIRTUALELE ARNING
CL ASSROOM
AT TEND FROM ANY WHERE
VIDEO BASED LE ARNING
IN OUR CENTRES
ON YOURPREMISES
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Learning that sticks
VIDEO ON DEMAND
Your entire course broken down into modules which are easy to browse to get a preview of your
learning session
Available 5 days before your course
TR AINER SUPPORT
You get ongoing trainer support for 3 months after the
course
BEFORE THE COURSE
AFTER THE COURSE
ON THE COURSE
COURSE INFORMATION
We make sure you have all the information you need for a
stress-free start to your courseOur training goes beyond the course to make sure new skills get back to the workplace
If you want to get value out of your learning you have to feel confident that what you learn on the course will make a difference in your work
All of our training experts have real-world experience so they know just how to make topics relevant to your day job But we also help you embed your skills with the right information work and tools before and after your course
PRE COURSE WORK
Upfront exercises that prepare you for your training and help you get the most out of your sessions
myQA
Recommendations for the next skills for your career and a way
to manage all of your training with us
EXPERIENCE
Our trainers all have real-world experience so they can use
relevant examples to bring your course to life
EXPERTISE
Our trainers are all experts in the subjects they teach
DELIVERY
Our trainers are experts in helping you learn making use of powerful learning methodologies and world-class presenting skills
VIDEO ON DEMAND
Once your course is over you get another 4 weeks of access to videos of every topic to help you
review revisit and revise
Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life
Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need
Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you
Nobody makes it easier for you to learn
H O W D O YO U WA N T TO L E A R N
VIRTUALELE ARNING
CL ASSROOM
AT TEND FROM ANY WHERE
VIDEO BASED LE ARNING
IN OUR CENTRES
ON YOURPREMISES
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Learn at the speed of modern businessTime is precious So we make it easy to fit your training into your working life
Modern organisations need modern ways of learning Whether you need the full classroom experience to connect to the course from your office or need just-in-time knowledge through video or eLearning wersquoll give you what you need
Canrsquot get the time for a whole team to travel out to a training centre Wersquoll bring the course to your company Or even better create you a blended programme of exactly the right mix for you
Nobody makes it easier for you to learn
H O W D O YO U WA N T TO L E A R N
VIRTUALELE ARNING
CL ASSROOM
AT TEND FROM ANY WHERE
VIDEO BASED LE ARNING
IN OUR CENTRES
ON YOURPREMISES
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
EDINBURGH
MANCHESTERLEEDS
BIRMINGHAM
LONDON
Local to youwherever you areWherever you are in the country wersquore not far away
Travelling to do training can be time-consuming and expensive but not with QA We have more than 20 learning centres throughout the UK and a network of highndashquality partner facilities to make sure that you never have to go far
Our trainers account managers and customer support staff are also based throughout the UK so yoursquoll always get the benefits of a local service as well as the reliability of a national provider
And if yoursquore further afield you can still get QA quality training by using our remote or online learning options
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Flexibility and value come as standard
Wersquoll help you get the most from your training budget
We make it easy with a network of training centres throughout the UK an expansive schedule of courses and lots of distance learning options for you to choose from
And yoursquore in safe hands We have the best pass rates and the lowest course cancellation rates in the UK
To squeeze even more value out of your QA experience you can prendashpay for your companyrsquos training with a Skills Licence giving you great discounted rates without tying you to specific courses
Learn in our nationwide training centres or we can come to you and
train on your premises
Train with confidence with the best pass rates and lowest cancellation
rates in the industry
Link to a live classroom from your home or office or choose our
awardndashwinning e-learning
Get great savings on your training with our flexible Skills Licence
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
What we offer
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Tomorrowrsquos training today
Nobody can prepare your employees better for tomorrowrsquos business challenges than we can
Our training is built on 30 years of unique relationships with leading companies This lets us help you build skills in the very latest techniques and technologies often bringing you training on new products before anyone else
And our training isnrsquot only the latest itrsquos also the greatest Our courses are accredited by the most recognised bodies in the industry So you can be certain that yoursquore getting the very highest quality learning
d e v e lo p e d w i t h i n d u s t r y rsquos g r e at e s t i n n o vato r s
a c c r e d i t e d b y t h e m o s t r e c o g n i s e d e x p e r t s
CESG Certified Training
a n d o v e r 1 0 0 m o r e
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
No one builds better experts
Our unique QA Authored courses bridge the gap between theory and real-world expertise
We bring the training experience of our 250 training experts together with our broad product knowledge and close industry relationships to create truly exceptional courses that go far beyond learning about features or frameworks
A QA Authored course helps you gain mastery and solve business problems with cross-product knowledge and realndashworld solutions
EXTENDING EXPERTISE
Authored
SKILLS THAT STAND OU
T
UNMISTAKEABLY QA
IND
US
TRY INSIGHT
CURRENT AND CUTTING
ED
GE
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Project ManagementProjects drive business change Theyrsquore key to every organisationrsquos future and QA can help make sure your people are equipped to get maximum business benefit out of every project
PRINCE2reg APM MSPreg PMPreg Agile P3Oreg BCS Certificates
Q A C O M P R O J E C T M A N A G E M E N T
App amp Web DevelopmentWersquove developed one of the widest training portfolios in app and web development to help you fill the growing digital skills gap Our experts work with the biggest names in the tech industry to create up-to-date best practice courses that build end-to-end digital skills
HTML5 Java ASPNET C Swift UI amp UX Design Visual Studio
Q A C O M A P P A N D W E B
Cloud ComputingCloud computing offers an increase in agility speed and IT performance but also lowers costs The rapid shift towards the cloud requires organisations to quickly build their expertise and QA has developed training to help you get the most out of every stage of your cloud journey
Amazon Web Services Microsoft Azure Google Office365
Q A C O M C L O U D
DevOpsBetter Stronger Faster DevOps is for any organisation that relies on technology to do business It allows rapid development of secure stable code for websites apps and business systems breaking down the traditional divisions between departments
Docker Chef Puppet Splunk Vagrant Jenkins Cucumber Git
Q A C O M D E V O P S
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Cyber SecurityThe ever-increasing threat of cyber attacks demands continuous improvement in the skills needed to detect defend and deter QA offers the most comprehensive cyber security training portfolio on the market as well as security skills assessments and bespoke training for your organisation
Cyber Awareness Compliance Secure Development Incident Response
Q A C O M C Y B E R
IT SystemsTechnology drives modern business We have the most comprehensive portfolio of technical IT training in the UK More people choose QA for Technical IT training because our courses are always delivered to an exceptional standard by expert instructors with results that show excellent value for money
Microsoft Cisco VMWare Citrix CompTIA Oracle Red Hat Apple
Q A C O M T E C H N I C A L
Service ManagementMany of todayrsquos core business processes are underpinned by IT services QArsquos service management experts help individuals and organisations build the skills they need to make the most of them
ITILreg BCS Service Desk Institute COBITreg ISOIEC 20000
Q A C O M S E R V I C E M A N A G E M E N T
Business AnalysisQA provides a wide range of development options and consultancy services to create highly effective Business Analysts From a foundation course to a diploma QA has the programmes you need to build these skills in your business
BCS Certificates amp Diplomas Agile TOGAFreg ISTQB Lean Six Sigma
Q A C O M B U S I N E S S A N A LY S I S
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Leadership amp ManagementOur leadership and management courses develop authentic leadership styles and meaningful management practices that will inspire new levels of performance All our training is led by industry experts based on the latest thinking and best practices
ILM Certificates HR Skills Training Leading with Integrity Coaching amp Mentoring
Q A C O M L E A D E R S H I P
Business ApplicationsOffice applications have become such a core part of business life that itrsquos easy to overlook the need for applications training and the impact this can have on the productivity of an organisation At QA we have extensive experience in showing all types of people how to get the most out of the software they need every day
Microsoft Office Microsoft Windows Adobe Google Apps Web basics
Q A C O M B U S I N E S S A P P S
Business SkillsOur business skills courses focus on developing core communication relationship and customer service skills They improve personal effectiveness and maximise team performance crucial to excellent customer interactions and overall business growth
BRMP Business Relationships Communication Skills Customer Service
Q A C O M B U S S K I L L S
CRM amp Sales PerformanceDeveloping effective professional Sales teams remains a top priority for most companies Our courses in Sales Performance cover all levels of proficiency and help to develop experts in account and customer management Our Customer Relationship Management training helps your teams to get the best insight out of their CRM system
Sales Bootcamp How to Develop Your Key Accounts Microsoft Dynamics
Q A C O M S A L E S
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
of employers who work with us say we add value
to their business
92
Internationally recognised degrees in modern business subjects
Campuses in Central London and Birmingham
Worldndashclass Apprenticeships Business Degrees
We offer award-winning IT developer digital marketing project management and business apprenticeships throughout England and Scotland
Our apprentices work with industry leaders including Atos British Gas BSkyB and Cisco
bull Wersquore the first IT apprenticeships business rated Ofsted Outstanding
bull 100 of QA apprentices have jobs from day one of their 12ndash14 month apprenticeship programmes
bull 94 of QA apprentices secure permanent employment after completing this is 20 higher than the national average (National Apprenticeship Service 2012)
bull We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012 2013 amp 2014
bull Leading apprenticeship partner for Microsoft Oracle HPE Cisco and Association of Project Management
of our apprentices go on to full time employment
94
apprentices placed into technology businesses
since 2009
8000
A P P R E N T I C E S H I P S Q A C O M Q A H I G H E R E D U C AT I O N C O M
Degrees built and delivered in partnership with the UKrsquos
leading universities
Wersquove partnered with some of the UKrsquos leading universities to offer fully accredited business higher education programmes from foundation level through to post-graduate degrees
We work with Northumbria University Ulster University and the University of Roehampton to offer a range of full and part time degree programmes specifically tailored for the needs of modern business
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
ldquoWorking in partnership with QA has strengthened the learning we can offer our 15000+ employees which is crucial at a time of real change for our organisation and local governmentrdquo
Graham Sephton Leeds City Council
Talent amp Capability Managed Learning ServicesQ A C O M C O N S U LT I N G Q A C O M M L S
We operate a set of unique customer enablement programmes in which we provide industryndashleading capability in prominent Digital Middleware SaaS and Big Data technologies to both the public and private sectors We excel in recruiting training and supplying our own specialist consultants
QA Consulting partners with leading software vendors where in-market skill shortages are apparent and costs are high We ensure that business solutions are delivered and our customers are enabled and self-sufficient post-delivery
Our Academy offers expertise across many leading technologies en abling scalability and stability of our customerrsquos delivery teams We provide our customers with consultants across a wide variety of roles from assisting new enterprises bridging skills gaps in existing teams and the delivery of new projects
We understand the support our customers and partners in LampD need to make a difference which is why we provide a Managed Learning Service (MLS) that drives efficiency and transforms your organisation
As the clear market leader in MLS for over 20 years wersquove acquired unparalleled experience and expertise Our MLS service modules help you bring training expenditure under control and focus on increasing value through targeting and embedding behaviour change at individual team and business levels
QA ACADEMY
Centre of Excellence enablement underpinned by our unique Academy model
KNOWLEDGE TRANSFER
Retain IP through our knowledge transfer proposition
HIGHLY SKILLED CONSULTANTS
Industry-standard certifications and professional expertise
LEARNING MANAGEMENT
SMART SOURCING
SERVICE MANAGEMENT
PORTFOLIO MANAGEMENT
EMBEDDING LEARNING
DEVELOP STRATEGY
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Driving success for over 30 years
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
1985QA founded
1994QA Training the longest running
branch of the business was
formed
1999The introduction of
Hoskins allowed QA to lead the market in Project Management
and Business Analysis
2006QA and InterQuad
joined together to create the UKrsquos
largest technology training company
2008Expansion continued with the inclusion of Xpertise
letting us extend our provision of managed
services to our customers
85
100
NUMBER OF LEARNING EXPERTS AT QA
10
2009QA increased its presence in Northern England with the addition of Remarc
2011Joining with Aikona
deepened QArsquos expertise in Project
Management Training and Consultancy
2014F1 Computing provided key CRM and IT training to QA
109 220
154
2015 The NETbuilder Academy joined QA to create QA Consulting bringing industry-leading IT consulting services to our customers232
C O N T I N U A L L Y G A I N I N G L E A R N I N G E X P E R T I S E
transforming performancethrough learning
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
We have received very positive feedback attendees felt that the training had a personal touch
JudithSenior Development OfficerProject Lead BT South Tyneside
Wersquove seen a real change in peoplersquos views about non-classroom training The events themselves were thought provoking and challenging QA very much helped to bring it all together they helped us provide a lot of topic content
SarahLearning Design amp Creation Consultant CGI
The assessment really got people to think about their development They could see their strengths and areas for development which in turn gives us overall trends helping to focus our LampD in those areas
SangitaProfessional Development Manager British Airways
Helping
BUSINESS
transform performance and drive training efficiency for over 30 years
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
The QA consultants were incredibly knowledgeable They knew the SDI inside out and it wasnrsquot just a boxndashticking exercise mdash no stone was left unturned
KerryHead of Business Transformation and Customer ServiceNHS South of Tyne and Wear
Our engineers are very difficult to please and yet their feedback has been the best ever This positive feedback reflects not just the quality of the product but also the quality of the training
MalcolmSenior Project Manager National Grid
We are proud of the cultural shift in learning that has taken place in Northumberland
PaulLearning and Development Programme Manager Northumberland County Council
Helping the
PUBLIC SECTOR
transform performance and drive training efficiency for over 30 years
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Helping
INDIVIDUALS
improve their professional performance for over 30 years
The main benefit of working with QA was the ease of transition mini mising the loss of productivity usually associated with moving away from something familiar They made the process much easier
SarahIT Project Manager PRUPIM
I found QA competitive when compared to other providers and they also offered great flexibility which along with their proven track record gave me confidence in their reliability to deliver to our needs
JacquiLearning and Development Consultant PGDS
The whole approach development and implementation has been first class It just goes to prove that well-thought-out eLearning can absolutely support more people-centric or skills-based learning
SimonLearning amp Development Business Partner Carillion plc
Simon
Sarah
Jacqui
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
Transforming performance through learningAt QA we believe that learning makes people and organisations perform better
So whether your choose our award-winning apprenticeships our highly-trained consultants or our professional or higher education training you can feel confident that QA can help you maximise your business performance whoever you are
Let us help you start your learning journey today
speak to one of our learning advisors
0345 074 7978
visit
QA COM
or drop in to one of our national centres
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit
BRIDGESKILLSTHE
GAPQA COM
For a list of our courses please visit