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Page 1: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables
Page 2: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Bridging the Unconnected with WiFi-6Rica LaiEnterprise Networking

Oct 2019

Page 3: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

5G & Wi-Fi 6

Page 4: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

WiFi6

Page 5: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

High Efficiency4x Capacity

IoT Scale

Cellular like Determinism for high quality services

Higher power efficiency to accelerate IoT adoption

Better app. performance in high density deployments

Efficient Coverage

What is Wi-Fi 6 (or 11ax) ?

11B11A

11G

11AC

11AX

11NWi-Fi 1Wi-Fi 2

Wi-Fi 3

Wi-Fi 4

Wi-Fi 5

Wi-Fi 6

Page 6: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Wi-Fi 6 is happening now

Fixed

Wireless

begins

Fixed

Wireless in

curb to

home/ SMBs

(5G WAN)

Massive

mainstream

5G NR

roll-outs

Carrier

rollout in

select cities

in US,

Japan,

China

Ubiquitous

in all major

cities in US,

EMEA,

Japan, China

First clients

First APs

Full-featured APs

Massive

proliferation

of clients

Wi-Fi 6

5G

Timeline to reach technology & ecosystem maturity

2023 and beyond2018 20202019 2021 2022

Page 7: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Wireless Market Transition

mobile devices in business by 2022;

12% CAGR12.3B

Wireless Laptops

Tablets and Phones

Printers and Scanners

WearablesAR, VR, smart watches

IoTRobots, infusion pumps, sensors

Audio and Video Teleconferencing, VoIP

Growth in business mobile traffic5-7X

Page 8: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

iPhone 11 & 11 Pro

Samsung Galaxy A50

Microsoft Surface Duo

Dell Latitude 7200

Wi-Fi 6 Clients are here Today!

Intel ax200

Page 9: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

5G and Wi-Fi 6 are complementary, but Wi-Fi 6 will continue to be preferred & primary wireless access in the Enterprise

New wirelesstechnology

Target applications

Data and experienceownership Enterprise owned

Outdoor IndoorCoverage Capacity, density

Outdoor + Indoor

Wi-Fi 6(802.11ax)

5G

Carrier managed

Optimization for

Transportation Outdoor Wireless AR/VR Apps Massive IoT Indoor Enterprise Retail

Page 10: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

WiFi6802.11ax

Increased

Speed

Greater

Range

Power

Efficient

Reduced

Latency

Higher

Density

& Capacity

Page 11: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco PublicPSOEN-2405

OFDMA – Using Subcarriers more efficientlyMaximizing Client Count – Lowering Latency

t3 t7t6t5t1 t2 t4 t8

User 1 - TelemetryUser 2 - Voip

User 3 - Video

User 4 - VoipUser 5 - Data

User 6 - IoTUser 7 - Data

User 8 - Voip

OFDMAOFDM

Each subcarrier is a transport - Latency goes up when subcarriers go out “half empty”… OFDMA solves this by allowing multi-user packets to go out on one subcarrier

• Each User gets 1 time slot – whole channel bandwidth

• Each User must wait t8 before Next TXop• As more clients Join the cell, Latency – Jitter

Increases• QOS only manages TXop – someone has to wait

• Multi user Packet makes flight more efficient• Also provides much more regular and consistent

TX_op• Deterministic nature – miss this truck – no worries here

comes another - “meaning the truck” is always leaving “full”… net result is lower latency

t3 t7t6t5t1 t2 t4 t8

Page 12: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

802.11ax (OFDMA) provides determinism at scale:Enabling high-quality voice/video/data services cost effectively

Consistent DATA throughput

Wi-Fi 6 is not only cost-effective & ubiquitous but is now capable of delivering SLAs

Source: Cisco sponsored research

Source: Cisco sponsored

research

Wi-Fi 6 (ax)Wi-Fi 5 (ac)CBP*

*Cisco Best Practice

Client Count

Late

ncy

(ms)

Source: Cisco sponsored research

Linear VOICE delay

Wi-Fi 6 (ax)Wi-Fi 5 (ac)

Thro

ughput

(Mbps)

Client Count

Page 13: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

802.11ax provides higher VOICE/VIDEO capacityLower latency at increased density

Wi-Fi 6 can achieve up to 3x the VOICE capacity over 11ac in High-Density (HD)

• With 11ac, as density (Clients/AP) increase from 25 (e.g. class room) to 50 (e.g. conference hall), latency increases 4x from an acceptable 50ms (99%-ile) to an unacceptable 200ms – unusable service!

• By leveraging OFDMA, delay is bounded to 50ms up to 75 Clients/AP resulting in 2- 3x the VOICE user capacity with high quality

Source: Cisco sponsored researchWi-Fi 6 (ax)Wi-Fi 5 (ac)CBP*

*Cisco Best Practice

Client Count

Late

ncy

(ms)

Source: Cisco sponsored research

Page 14: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential802.11ax/Wi-Fi 6 is much more than speeds and feeds

Wi-Fi 6 provides plenty of advantages nowBuilt on the same wireless foundation as 5G

Enable next generation applications such as 4K/8K & AR/VR Video

3-4x more throughput than 802.11ac

Reduced latency and greater reliability with hundred’s of devices per AP

Up to 3x more power efficient at conserving battery life

Higher Data-ratesIncrease in network

capacityIoT at scale

Faster Device Adoption

Support new applications &

outcomes

Support new applications &

outcomes

Support new applications &

outcomes

Support new applications &

outcomes

Page 15: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

G loba l

Sa les T ra in ing

Cisco DNA Center

And Why Cisco for Wi-Fi 6?

Catalyst 9800 Wireless Controller

new

Catalyst 9100 Access Point

Resilient Secure Intelligent

Cisco DNA Spaces

Page 16: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Unprecedented throughput with C9800 appliances

2xThroughput option now

available with C9800-80 going upto 80 Gbps

Always-on:High availability and

seamless software updates

Accuracy with Encrypted Traffic Analytics

and Stealthwatch integration

Catalyst 9800 Series Wireless Controller Appliances

C9800-40 and C9800-80

Open standards based programmability with

model-driven telemetry

Scale options for your campus

Programmable multi-core network processor

Investment protection with modular uplinks

99%+

Industry’s 1st

100GE uplink100

Page 17: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Public

New Cisco Catalyst 9100 Series Access Points

DNA Assurance withiCAP

Integrated or external antenna SKUsBluetooth 5 USB

Mission criticalIdeal for small to medium-sized deployments

9117AX(Wi-Fi 6 compatible)

• 8x8 + 4x4• MU-MIMO, OFDMA (only DL)• Spectrum intelligence• 1 x 5 mGig• TWT (Non Triggered)• Integrated Antenna only

9115AX(Wi-Fi 6 certifiable)

• 4x4 + 4x4• MU-MIMO, OFDMA• Spectrum Intelligence• 1 x 2.5 mGig• TWT

9120AX(Wi-Fi 6 certifiable)

• 4x4 + 4x4• Cisco RF ASIC for Next gen CleanAir• Dual 5GHz, HDX• RF signature capture• IoT ready (Zigbee, Thread)• Container support for IOT apps• 1 x 2.5 mGig• TWT

Powered by Cisco RF ASIC

Shipping Shipping Orderable

Page 18: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco RF ASIC – A long Rich History of Innovation

CleanAir: interference

detection and mitigation

WSM Module

Flexible Radio Assignment (Dual 5GHz)

FastLocate and HyperLocation –

Third radio

2010 2014 2016 2018 2019

802.11n

802.11ac wave 1

802.11ac wave 2

AP3500 AP3600 AP3800 AP4800

2012 2015

AP3700 C9120AX

Wi-Fi 6

AP3600iAP3700i

CiscoRF ASIC

Hyperlocation

WSSI Module

Page 19: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco RF ASIC

Optimizing and

Enriching the Wi-Fi Experience

Page 20: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

Cisco Catalyst 9100, supporting IoT at scaleSuperior battery life for IoT and mobile devices

App registry

Page 21: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

What’s New in Cisco Wireless

Innovation Beyond the Standard

Wireless Ecosystem

OpenRoamingConsortium

Spectrum intelligence & Interference/Rogue Detection

Wireless intelligence: Device analyticsRF AnalyticsLocation analytics

1 Billion Users with Google and Facebook

End point interoperability

Built for IoT & Security

IoT segmentation

Multilingual Access Points

Layer 1 RF Snapshot

Powered by Next Generation Cisco Catalyst Wireless Access

Custom ASIC

Page 22: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

9100 9200/9200L 9300 9400 9500 9800

The Catalyst 9K Family

9600

and we continue to innovate...

9300L

9300-B

9300 Fiber

91159117

9120

Page 23: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential G loba l

Sa les T ra in ing

Speed transition with Cisco Catalyst 9000End-to-end leadership with Cisco Catalyst access portfolio

Access switchesAccess pointsCore/aggregation

switchesWireless controllers

Cisco Catalyst9200, 9300, and 9400

Series

Cisco Catalyst9500 and 9600

Series

Cisco Catalyst9800 Series

Cisco Catalyst9100

1G

40 G40G/100G

Scalability, reliability, and security across the network

Built from the ground up for intent-based networking Automation Security Analytics

10 G25G/40G

1GMulti-gigabit

Page 24: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

A holistic access networking framework is neededEnd-to-end portfolio, built from the

ground up for Intent-based Networking

Unified operations and pervasive segmentation

Access Switches

Access Points

Agg/CoreSwitches

Wireless Controller

Identity & Policy

Automation & Analytics

Page 25: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

© 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

SD-Access

Software Defined Access

SDADNAC

Automated Underlay ProvisioningNo More Spanning Tree

No Specific Per Port ConfigurationNo Complex IP and VLAN ACL Management

Policy Automation for Users, Devices and Things

Page 26: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Segmentation Policy Analytics

Page 27: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables
Page 28: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables
Page 29: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables
Page 30: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables
Page 31: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables
Page 32: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables
Page 33: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables
Page 34: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

DESIGN POLICY PROVISIONDNA Center ASSURANCE PLATFORM

Dashboard Group Based Access Control IP Based Access Control Application Traffic Copy

CardiacDefibrillators

InsulinPumps

VRGoggles

Laptop

PC

Patient Camera

NU

Nurse

HR

HRM

MR

MRI

EM

EMR

Create Policy by selecting Source, Destination, and applying a Contract

Policy Name*

IoT-Device-Policy

Available Scalable Groups Source

Destination

Scalable Groups

Scalable Groups

BPM

CardiacDefibrillator

Laptop VRGoggles

InsulinPump

BPM

Page 35: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

DESIGN POLICY PROVISIONDNA Center ASSURANCE PLATFORM

Dashboard Group Based Access Control IP Based Access Control Application Traffic Copy

CardiacDefibrillators

InsulinPumps

VRGoggles

Laptop

PC

Patient Camera

NU

Nurse

HR

HRM

MR

MRI

EM

EMR

Create Policy by selecting Source, Destination, and applying a Contract

Policy Name*

IoT-Device-Policy

Available Scalable Groups Source

Destination

Scalable Groups

Scalable Groups

BPM

CardiacDefibrillator

Laptop VRGoggles

InsulinPump

BPM

Page 36: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

DESIGN POLICY PROVISIONDNA Center ASSURANCE PLATFORM

Dashboard Group Based Access Control IP Based Access Control Application Traffic Copy

CardiacDefibrillators

InsulinPumps

VRGoggles

Laptop

PC

Patient Camera

NU

Nurse

HR

HRM

MR

MRI

EM

EMR

Create Policy by selecting Source, Destination, and applying a Contract

Policy Name*

IoT-Device-Policy

Available Scalable Groups Source

Destination

Scalable Groups

Scalable Groups

BPM

CardiacDefibrillator

Laptop

VRGoggles

InsulinPump

BPM

Page 37: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Financial analyst

HR

Accountmanager

Loan agent

Clients

Guest

Client records

Internet

Billing

Point of sale

IoT

Door locks

Segmentation Policy Analytics: System Flow

Netflow

Stealthwatch

ISE/ACA

Profiles

SGTs

ISE

Policy Export

ERSHost Groups

Page 38: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Segmentation Policy Analytics Phase1Discovery

Page 39: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Segmentation Policy Analytics Phase1Discovery

Page 40: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

AI Network AnalyticsDNA Assurance

Page 41: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Getting Smarter with Cisco AI Network Analytics

AI-Driven Issue Detection and Insights

Intelligent Issue Detection & Analysis

Trends and Insights Comparative Analytics

AI-Driven BaseliningDefine Normal for a Given Network

AI-Driven Anomaly DetectionFind + Root Cause Complex Issues

AI-Driven Proactive InsightsPatterns and Systemic Deviations

• Proactive Exploration• System Generated Insights

AI-Driven Peer ComparisonCompare with Peers

AI-Driven Site ComparisonCompare Across Sites

Page 42: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Cisco Advantage: Best Data, Best Knowledge Base

Accurate Insights

Improved Performance

Cisco DNA Center

High Volume of Data: client, network, application, security

IPAM

CMXAppD

IPSLA

SNMP

OID

Telnet

DNS

MIB

Ping

CLI

DHCP

Wireless

AAA

SyslogRouter

NetFlow

Traceroute

Your Network

High Quality Telemetry:curated, real-time

High Diversity of Networks:local and global

35years of top engineering knowledge

Communities

Distinguished Engineers

Cisco Fellows

CX TAC

WorldwideData Platform

Anonymized DataAI/ML

Knowledge Base

supervised vs unsupervised, reinforcement/active learning,

adversarial or ensemble methods, Convolutional Neural Networks

Page 43: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Security AnalyticsStealthWatch

Page 44: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Encrypted Traffic Analytics (ETA): Use CasesVisibility and malware detection without decryption

How much of my digital business uses strong encryption?

• Audit for TLS policy violations

• Passive detection ofCiphersuite vulnerabilities

• Continuous monitoring of network opacity

Is the payload within the TLS session malicious?

• End to end confidentiality

• Channel integrity during inspection

• Adapts with encryption standards

Malware in Encrypted Traffic Cryptographic compliance

Page 45: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

DemonstrationETA Security Analytics

Page 46: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Rapid Threat Containment(Mind Stone)

Page 47: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Breaches Are Expensive!

Average cost per data breach: $3.8 million

17,000 alerts receivedon average per week

Current industryaverage detection time:

200 days

Security teams investigate just 4

percent of warnings

Speed Stealth Sophistication

Breach

Page 48: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Multiple Products Don’t Work Together

Too Many Point Products

Too Much Information

Too Much Effort

Too Little Time

Page 49: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Rapid Threat Containment in Action

Network as an Enforcer ThreatSecurity Intelligence

Stealthwatch

SIEM

Firepower

Firewall

Custom Detection

ISEpxGrid

Switch Router Wireless DC FW DC Switch

Network

Get Answers FasterUse Cisco® Platform Exchange Grid (pxGrid) partner technologies to find threats faster

Stop Attacks FasterUse the network to contain attacks manually or automatically

Protect Critical Data FasterDynamically restrict access permissions or remove a device as its threat score worsens

~5 Seconds

Automatic or Initiated by IT Admin

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Business InsightsDNA Spaces

Page 53: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

They use behavior data of people and things as a strategic advantage

Retail Hospitality Transportation

Carpeted Enterprise Education Manufacturing

Page 54: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Digitizing Physical Spaces: People and Things

Cisco wireless delivers connectivity + business insights

See

Act

Extend

how people and things behave on site

on insights through digitization toolkits

platform capabilities to drive business outcomes

Unlock the Physical SpaceBlind Spot

Page 55: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Cisco DNA Spaces for Retail Banking

Personalize customer experience

• Intelligent guest wireless experience

• Improved customer experience and NPS

• Contextual engagement

• Interactive digital signage

Empower branch staff

• In-branch customer insights

• Mobile sales engagement

• Improve customer engagement in and outside of branch through enterprise integration

• Impact Analysis (A /B test) understand how events, changes in layout, promotions, etc. impact behavior.

Streamline branch operations

• Optimized branch connectivity

• Optimize staffing based on peak hours and days

Personalize customer experience

Branch Intelligence & Customer AnalyticsEmpower

branch staff

© 2019 Cisco and/or its affiliates. All rights reserved.

Streamline branch operations

Branch Intelligence & Customer Analytics

• Accelerate digital transformation

• Customer-centric branch transformation

• Better utilization of branch real estate and space

Page 56: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Paige AdamsFirst Visit

Connects to ‘Francisco Finance’ Wi-Fi & sees a branded captive

portal with a targeted offer based on localized campaign, App promotion, assistance,

cross sell products, etc.

CustomerAcquisition

Personalized Customer Experience

Acquire customer identity (Name, Phone #) to enable targeted selling strategies

Customer Onboarding &Targeted Engagement

Business Outcomes:

• Enhanced bank brand and loyalty

• Higher engagement and profitability

• Improved customer experience and NPS

• Acquire identity to enable targeted selling strategies

Customer Journey - Entry

Personalized welcome on Cisco Vision Digital Signage followed by

an ad tailored to the profile

Page 57: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Paige AdamsExit

Mobile Engagement - Customer Sentiment & Satisfaction

Business Outcomes:

• Capture customer sentiment and satisfaction

• Contextual Engagement

Customer Journey – Exit

Page 58: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

Alan SpencerBank Manager

Business Outcomes:

• Provide branch staff with contextual notifications to foster targeted, informed conversations

• Improve customer engagement outside of branch through enterprise integration

• Unlock branch insights and trends on customer behavior

• Improve branch space utilization and layouts through visitor insights

Bank Manager Journey

Personalized Customer Experience

As Paige enters and fills in details on the captive portal, a WebEx teams

trigger is sent to the branch manager so they can welcome the customer.

Digital-Physical Integration for a holistic customer profile

In-branch customer Insights

Paige’s details are posted into the bank’s enterprise software

such as Salesforce CRM

Bring visibility to branch managers/regional managers on

customer behavior at their branches as well as how their branch(s) behavioral trends

compare to their peers.

(NEW!)

Page 59: Bridging the Unconnected with WiFi-6 · Wireless Market Transition mobile devices in business by 2022; 12% CAGR 12.3B Wireless Laptops Tablets and Phones Printers and Scanners Wearables

OpenRoaming: Collection of Identity and Access Providers

OpenRoamingIdentity Federation

Access Providers Identity Provider

Seamless, zero touch Wi-Fi for

users

Significantly more users

on your Wi-Fi

Get your customers connected, seamlessly and securely

Cisco is connecting a group of identity and access providers to enable seamless and secure wireless

roaming and onboarding

Access Providers Identity Providers

Cloud ProviderService Provider

Device Manufacturer

EnterpriseConsumer

Large Venue

Secure authentication

on a secure SSID

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Encrypted ThreatAnalytics (ETA),MACsec 256-bit,

Cisco TrustworthySystems, Full NetFlow

Catalyst 9KWireless & Switching Innovations

Enterprise IoT Convergence

AVB/UPoE/FastPoE/Perpetual PoE/

CoAP (RFC 7252),SD-Bonjour, IoT device

profiling

Advanced SecurityCapabilities

Future Proof

Industry-leading,optimized for Wave 2,mGig density, next-gen

Wi-Fi (IEE802.11ax)100W PoE (IEEE

802.3bt)

x86 CPU, 100%model-driven, software

patching, gracefulinsertion and restart,

secure container-basedapp hosting, ISSU

First in Enterprise

Centralized Administration, Secure Segmentation via Group-

based Policy, Proactive Monitoring and

Management, Automated no-touch configuration

SD-Access

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Assurance

Base Automation

Assurance and Threat Detection

SD-Access& Cross Domain

Manual Operations

Enhance Security & Compliance, Reduce Risk

Improve Workforce, Customer Experience

Boost Operation Efficiency Futureproof Open Platform for Innovation

Futureproof Your NetworkShift IT Time to Business Focus

✓ ✓ ✓ ✓

Cisco DNAIntent Based Network

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