A one of a kind forklift A one of a kind forklift maintenance outsourcing solutionmaintenance outsourcing solution
CChallenger Enterprises, Inchallenger Enterprises, Inc..
HistoryHistory
Originally founded in Southern California and now in Originally founded in Southern California and now in most major US marketsmost major US markets
Owners and Management are former operations Owners and Management are former operations management from distribution and understand your management from distribution and understand your pressurespressures
Born out of experience and necessity Born out of experience and necessity
Explosive growth new markets nationwideExplosive growth new markets nationwide
One of a kind concept –nobody does what Challenger One of a kind concept –nobody does what Challenger does!does!
Challenger Enterprises, Inc.
Challenger EnterprisesChallenger EnterprisesEquipment MaintenanceEquipment Maintenance
CLIENTSATISFACTION
Is Our Goal
QUALITY
VALUEResults from
doing theabove well
PARTS
MANAGEMENT
PERSONNELMANAGEMENT INFORMATION
MANAGEMENT
Challenger Enterprises, Inc.
Professional ServicesProfessional Services
Assisting in specifying equipment and capital planningAssisting in specifying equipment and capital planning
Professional advice on batteries, chargers and all Professional advice on batteries, chargers and all material handling equipmentmaterial handling equipment
Expert information from our vast data base on what Expert information from our vast data base on what equipment performs the best and the worst and the equipment performs the best and the worst and the reasons for it!reasons for it!
Improved Risk Management OSHA & ISO and Insurance Improved Risk Management OSHA & ISO and Insurance compliancecompliance
Challenger Enterprises, Inc.
Emerging TrendEmerging Trend
“ “Forklift ownership and maintenance Forklift ownership and maintenance is the third highest expense category is the third highest expense category in our warehouses and we know in our warehouses and we know nothing about its performancenothing about its performance……
Challenger enabled us to get our arms Challenger enabled us to get our arms around this big unknown”around this big unknown”
Senior VP DistributionSenior VP Distribution
Retail Store ChainRetail Store Chain
Challenger Enterprises, Inc.
Challenger Enterprises, Inc.
Most Folks Control Very Little
When it When it comes to comes to the third the third largest largest expense expense category category most only most only understand understand the obviousthe obvious
With With Challenger’s Challenger’s program you program you also gain also gain control of control of the hidden the hidden componentscomponents
Challenger Enterprises, Inc.
Challenger is a turn key provider responsible for all fleet maintenance either in stand alone facilities or where clusters of facilities can be considered as a market
Full ServiceFull Service
Program Summary:Program Summary:
On-site resident Technicians when you need them. On-site resident Technicians when you need them. (If (If mechanics are not needed they are not at your facility mechanics are not needed they are not at your facility wasting time and money)wasting time and money)
Consignment parts sold at Challengers’ invoiced costConsignment parts sold at Challengers’ invoiced cost
On site state of the art computer management systemOn site state of the art computer management system
Routine and regular reporting as defined by USSCORoutine and regular reporting as defined by USSCO
Billing and services – as time and materials Billing and services – as time and materials
Challenger Enterprises, Inc.
TechniciansTechnicians
Minimum 6 years Minimum 6 years experienceexperience
Qualified for the Qualified for the equipment they equipment they maintainmaintain
Average years of Average years of experience =17 + experience =17 + yearsyears
Challenger Enterprises, Inc.
Computer SystemComputer System
State of the art systems and State of the art systems and softwaresoftware
Installed your location Installed your location
Reporting –OSHA, ISOReporting –OSHA, ISO
Reporting- CustomizedReporting- Customized
Record keeping Record keeping Every piece of equipment Every piece of equipment Every partEvery part Every hour Every hour Every dollarEvery dollar
Excel format for analysisExcel format for analysis
Challenger Enterprises, Inc.
PM’s Are Scheduled Based On Equipment UsagePM’s Are Scheduled Based On Equipment Usage
Challenger Enterprises, Inc.
Work OrderWork Order
Completed in Completed in seconds seconds
No need for further No need for further data inputdata input
Tabs record all Tabs record all informationinformation PartsParts Labor Labor Hour Meter Hour Meter Description Description Reason for workReason for work
Challenger Enterprises, Inc.
Proven ResultsProven Results
Many ClientsMany Clients
Many MarketsMany Markets
Many IndustriesMany Industries
Challenger Enterprises, Inc.
Sample ReportsSample Reports
Corporate ReportsCorporate Reports Cost/hr. – total fleet. Good for annual budgeting.Cost/hr. – total fleet. Good for annual budgeting. Utilization – total fleet. Can view resource allocation at a macro level.Utilization – total fleet. Can view resource allocation at a macro level. High Cost Trucks – Corporate hit list of bad trucks.High Cost Trucks – Corporate hit list of bad trucks.
Facility ReportsFacility Reports Utilization – Ensure fleet is appropriately sized.Utilization – Ensure fleet is appropriately sized. High Cost Trucks – Facility prioritization list.High Cost Trucks – Facility prioritization list. Preventive Maintenance – Overdue PM’s.Preventive Maintenance – Overdue PM’s. Operator Abuse – Optional reportingOperator Abuse – Optional reporting
Vehicle Reports – seamless integration with MaintScapeVehicle Reports – seamless integration with MaintScape Cost/hr. – Will fluctuate month to month; identifies trends.Cost/hr. – Will fluctuate month to month; identifies trends. Utilization – Should remain somewhat steady.Utilization – Should remain somewhat steady. Operator Abuse – Optional reportingOperator Abuse – Optional reporting
Challenger Enterprises, Inc.