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BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my...

Date post: 12-Apr-2017
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6 Lessons From Starting, Building & Selling my MSP Practice presented by: Eric Dosal, Co-Founder BrightGauge
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Page 1: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

6 Lessons From Starting, Building & Selling

my MSP Practice

presented by: Eric Dosal, Co-Founder BrightGauge

Page 2: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

A Little About Me & Compuquip

www.brightgauge.com

Reve

nue

Time

$8.8MM

$800K

BIG EXIT

Page 3: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

A Few Opening Thoughts…

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Page 4: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

#1 – Put a Sales Process in Place

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Page 5: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Sample Sales Dashboard

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Page 6: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

#2 – Learning From Others

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Page 7: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Compuquip Sample Metrics

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Page 8: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Compuquip Sample Metrics

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Page 9: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Sample Smart Numbers

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Page 10: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

#3 – Implementing Data Driven Decisions

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1. Identify A Problem

2. Assign an Owner

3. Capture The Data

4. Create a Baseline

5. Filter the Outliers

6. Collaborate

7. Implement a Change

8. Evaluate Results

9. Manage the Exception

10. Share With The Team

Page 11: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Don’t Forget: Share With Your Team

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Page 12: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Sam

ple

Inte

rnal

Met

rics

Repo

rt

Page 13: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

#4 – Simplify The Contracts

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Page 14: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Sample Contract Dashboard

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Page 15: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

#5 – Connect With Your Customers

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Page 16: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Sam

ple

Clie

nt F

acin

g Re

port

Page 17: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

#6 – Move Up The Stack

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Page 18: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Coming in 2015…

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If you’re interested in learning more please email me at [email protected]

Page 19: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

A Few Parting Thoughts…

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Page 20: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

How BrightGauge Works

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Page 21: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Integrations

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Page 22: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Winner’s Circle Offer

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Try us out at http://www.brightgauge.co/pricing/ with coupon code: PICA14

Page 23: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Resources to Learn More

¨  Key Performance Indicators Book by Bernard Marr ¤  http://www.amazon.com/dp/0273750119/ref=cm_sw_su_dp

¨  Internal Metrics White Paper by Eric Dosal ¤  http://info.brightgauge.com/internal-metrics-that-matter-for-msps

¨  Service Management Webinar by Rex Frank ¤  http://info.brightgauge.com/service-management-excellence

¨  Establishing KPIs Webinar by Rex Frank ¤  http://info.brightgauge.com/establishing-managing-kpis

¨  Using Data To Make Better Decisions by Eric Dosal ¤  http://info.brightgauge.com/using-data-decisions

Questions? Email me at [email protected]

www.brightgauge.com

Page 24: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

We’ll Even Send You A T-Shirt…

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Page 25: BrightGauge at TruMethods Winner's Circle: 6 Lessons Learned from Starting, Building & Selling my MSP Practice

Winner’s Circle Offer

www.brightgauge.com

Try us out at http://www.brightgauge.co/pricing/ with coupon code: PICA14


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