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Experience Lightingfor the hospital of tomorrow
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Philips has extensive experience in the de-
sign of patient-friendly medical equipment.
It has an even longer history in the field of
lighting that is, after all, where the Philips
story first began back in 1891.
Understanding the high-stakes, high-stress
reality of healthcare delivery, we can workwith you to create welcoming, efficient
facilities that are designed around the needs
of patients, healthcare practitioners and
management, and visitors.
By combining state-of-the-art technology
with a singularly human approach, we help
to bring about a meaningful and innovative
transformation of the hospital experience.
And create a world so inviting that your
hospital becomes the premier choice forpatients and healthcare professionals alike.
Our vision focuses on four areas:
_ physical and emotional comfort for patients
_ staff well-being and motivation
_ visitor hospitality
_ the business challenges facing
hospital management.
The following pages highlight just a few ofour ideas, which we would like to share
with you.
Transforming the hospital experience with lighting
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Lighting can change room ambiences to make
them suitable for different purposes whether it
be bright functional light for an examination envi-
ronment or a warm, pleasant lighting atmosphere
in which the patient can enjoy a relaxing chat with
visitors.
Improving the patient experience
The new patient
Patients are changing and with them the
character of hospitals is changing too.
Tomorrows patients will be more individual-
istic, self-responsible and better informed
than ever before.
Many people already obtain information about
the hospital before their stay and choose the
location that suits their individual needs and
specic circumstances best. As people assume
greater responsibility for their own heal th, so
they are demanding higher medical standards
and are increasingly looking for emotional
qualities in the healthcare environment.
Ambient Experience Design
At Philips, we have put a lot of thought into
ways of making hospitals less intimidating.
One example, which also incorporates our
expertise from fields outside lighting, is
Ambient Experience Design. It integrates
architecture, lighting and media to create
spaces that the patient can personalise by
choosing a visual theme for projection, e.g.
waves, mountains or a comic str ip. The cho-
sen theme can then be combined with
sound and pleasant lighting atmospheres,
wrapping the patient in a relaxing ambience.
As this puts patients at ease, it can help
speed up procedures.
Personalisation and comfort
People who have to stay in hospital often
feel anxious about what is going to happen.
Being away from home and in unfamiliar
clinical surroundings doesnt make things
any easier. The shift toward a patient-centric
design approach has, however, done much to
make hospital rooms more welcoming and
homely. But there are no standard solutions.
No two patients are the same, and everyone
has different wishes and expectations. If pa-
tients can express their individuality, it makes
them feel more in control of their environ-
ment, which in turn makes them feel more
at ease.
Trend: The patient of tomorrow
Source: Health Market 2013,
trend research HVB Bank, Munich
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individual
responsibility
decides with doctor well informed
high private
health expenses
high demands
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Motivated staff make the difference
The working environment and
motivation
Hospitals are high-intensity 24/7 working
environments. Staff must be able, on the one
hand, to communicate with patients, and on
the other to concentrate on demanding tasks
and make quick decisions under pressure at
any time of the day or night. In this respect,
their motivation and sense of well-being play
a significant part in how a hospital performs
and how it is perceived. The quality of the
working environment has a marked influence
on the job satisfaction and general motiva-
tion of current staff and on the hospitals at-
tractiveness to potential future employees.
Bringing daylight indoors
In hospitals there are many rooms with no
direct incidence of daylight. Addressing this
reality, Philips has developed Dynamic Light-
ing, the advanced solution designed to en-
hance the well-being, motivation and per-
formance of those working indoors by giving
them control over their lighting and creating
a stimulating lighting ambience (changes in
the level and tone of white light) that follows
the rhythm of human activi ty. This makes it
possible to create natural lighting that helps
healthcare professionals perform even more
effectively, e.g. by boosting alertness and
concentration levels when needed most.
How light influences us
Light not only shapes the way we perceive
our environment the rhythm of light and
darkness also synchronises our biological
clock. Accordingly, light has a direct impact
on our aler tness and sense of well-being.
Two of the characteristics of light that strongly
influence how we feel both physiologically
and psychologically in a given environment
are the level and cool or warm colour ap-
pearance of the light. The possibility to adapt
the environment to our personal prefer-
ences also enhances our motivation and
sense of well-being.
Hospital staff need to be able to communicate
effectively as well as to concentrate on demanding
tasks. Dynamic Lighting enables staff to adapt the
lighting to suit their own needs.
In spaces with no direct natural light, Dynamic
Lighting utilises certain dynamic characteristics of
daylight to enhance peoples sense of well-being and
make them feel connected to the outside world.
Trend: How working environments
influence motivation and well-being
Choice of tones of white light affects peoples
mood and activity levels (Source: ETH Institute
for Hygiene and working psychology, Zurich)
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cool whitelight
activity
warm whitelight
relaxation
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The rst impression is always a lasting one. Dynamic
and architectural lighting solutions can help to make
this impression a positive one and to make the
hospital a welcoming place.
Trend: New services
The changes in society and patient behaviour will
create new oppor tunities for hospitals. Services
for older people, prevention, medical wellness and
health tourism will open up the hospital to many
new kinds of guests.
Sources:The changing health market, accenture business
consultants
Health Market 2013, trend research HVB Bank
Patients need time out from being ill somewhere
they can chat to their visitors or other patients
or just relax and read a book. These places can
be open to the public, stage exhibitions and serve
delicious snacks
Opening up to a wider public
Visitor hospitality
It is important for hospitals to gear up
for the widening of their scope and the in-
creased openness that will be brought about
by the new services and facilities. Embracing
this development will enable hospitals to at-
tract a wider public and the associated
revenue streams. It will also help them to
build up an atmosphere of confidence and
trust and show that, as well as taking the
needs of their patients seriously, they sup-
port family and friends as partners in the
healing process.
Uplifting ambience
Lighting that is integrated into the architec-
ture can create appealing, emotionally uplift-
ing atmospheres. A spacious entry hall with
bright light and colourful light accents com-
municates an impor tant message to visitors:
You are welcome.
Lighting can also help people to find their
way around large hospital buildings, for ex-
ample by creating subtle colour accents or
colour codes. And brightly lit helpdesks or
nursing stations make it easier for visually
impaired patients to find support.
New atmospheres, new services
In 30 years time the number of people over
the age of 60 will have doubled. As people
get older, they want to continue to enjoy the
same high standard of living. In healthcare,
prevention will become as impor tant as
cure, and hospitals will provide a host of
new services.
Today, many hospita ls are already offering
open, hotel-style facilities for patients who
dont need to stay on a ward for their treat-
ment or for members of the patients family
who want to be close at hand. Buildings of
this kind require a different type of atmos-
phere from the hospitals of the past.
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Lighting can create a highly distinctive landmark,
helping to brand the hospital.
Lighting management systems can create appealing
atmospheres that change according to the time
of day, while simultaneously reducing energy
consumption.
Importance of branding
62 % of respondents stated that they would
choose the hospital that comes to mind first.(Source: Study Hospital Branding, Haarmann
Hemmelrath Management Consultants,
Dsseldorf)
Managing the healthcare challenge
Consumer behaviour
More and more patients are deciding them-
selves which hospital they go to. Their choice
in favour of a specific institution is based on
a variety of factors. They usually follow the
advice they are given by their own doctor.
However, since it can be difficult for a pa-
tient to evaluate the medical quality of a
hospital, the general reputation of the insti-
tution and factors like ser vice, atmosphere,
hotel-style facilities and accessibility for fam-
ily will play an increasingly important role.
Lighting expressive and efficient
Lighting helps to communicate the hospitals
healthcare mission to the outside world and
at the same time can increase its operating
efficiency. Architectura l outdoor lighting, for
example, can turn the building into a promi-
nent landmark, a living symbol of care and
hospitality.
Indoors, smart lighting management systems
can allow substantial savings on energy costs.
Philips is committed to developing highly
durable, energy-efficient lighting systems that
reduce total cost of ownership and minimise
environmental impact.
Affordable differentiation
Cost effectiveness, innovation and the ability
to adapt to new developments in the market
are among the factors that determine how
competitive a hospital is. In todays health-
care marketplace, many hospitals are looking
at ways of creating added value and differen-
tiating themselves. This can enable them to
brand themselves in a way that expresses
their commitment to patient-centric health-
care while at the same time helping to at-
tract top-class personnel. Flexible concepts
that allow the hospital to respond to future
developments can play a key role here.
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rst to mind
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Lighting for hospitals
We would like to give you an idea of what
lighting can do for a hospital if it is applied in
a planned and integrated way. However, every
solution is individual and has to be adapted
to the requirements, environment and plans
of each hospital building. If you are interested
in an integrated lighting solution, please con-
tact your local Philips representative.
Philips provides a wealth of information and
resources on different aspects of indoor and
outdoor lighting, e.g. brochures, workbooks
and websites, as well as lighting design sup-
port.
Patient areas
For example: patient rooms,
examination rooms, recreational areas,
Key issues:
_ Make the hospital less intimidating
_ Create personal, homely atmospheres
_ Allow patients to adapt their lighting
Philips solutions:
_ Ambient experience lighting design
_ Unobtrusive indoor lighting
_ Easy-to-control lighting scenarios
Public areas
For example: car parks,
facades, entrance halls,
cafeteri as, shops,
Key issues:
_ Orientation and safety
_ Inviting interiors
_ State-of-the-art architecture
Philips solutions:_ Facade lighting
_ Inspirational indoor lighting
_ Coloured solutions
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Areas for staff
For example: surgery areas,
examination rooms, laboratories,
pharmaceutical suites, offices,
corridors,
Key issues:
_ Optimal working environments
_ Well-being and motivation
_ Better performance
Philips solutions:
_ DynamicLighting
_ Functional lighting solutions
_ Easy-to-control lighting concepts
Facility areas
For example: conference rooms,
service areas, storage areas, kitchen,
securit y, laundr y,
Key issues:
_ Flexible in space
_ Cost of ownership
_ Safe working conditions
Philips solutions:
_ Smart light management
_ Energy-efficient solutions
_ Reliable but economical solutions
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How things come together
Philips total solution provider
At Philips, we are committed to working
together with hospital management to
create welcoming and efficient healthcare
environments. For lighting, we can provide
total solutions from luminaires and lamps
through to lighting controls and lighting
management systems.
We design our lighting solutions and tech-
nology around the people who experience
them. They can be standard or custom-made
for a particular project, e.g. special luminaires
that blend in perfectly with the architectural
environment, or lighting management sys-
tems that are designed to optimise specific
working processes in the hospital.
All of this is backed up with leading-edge
lighting design expertise and extensive appli-
cation know-how. Let us be your partner in
creating tomorrows state-of-the-art health-
care facili ty.
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Dynamic indoor lighting
Coloured lightingArchitectual outdoor lighting
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Examination and treatment room lighting
Lighting controls
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For more information:
www.philips.com/lighting
www.dynamiclighting.philips.com
Data subject to change
Printed in The Netherlands, March 2006
Concept + Design: jung und pfeffer, Bremen | Amsterdam
2005 Koninklijke Philips Electro nics N.V.
All rights reserved. Reproduction in whole or in part is prohibited without the prior writ ten consentof the copyright owner. The information presented in this document does not form par t of any
quotation or contract, is believed to be accurate and reliable and may be changed without notice. No
liability will be accepted by the publisher for any consequence of its use. Publication thereof d oes not
convey nor imply any license under patent- or other industrial or intellectual property rights.
Document order number: 3222 635 58361