Samsung in HealthcareDeliver premium-quality, patient-centric care with seamless efficiency

Brochure

Brochure

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Table of contents

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Industry trends 3

Customer needs 3

Samsung capabilities 3

Smart healthcare environment 4

Scenarios and offerings 5

Area 1: Ambulance 5

Area 2: Lobby and reception desk 5

Area 3: Nurses’ station 6

Area 4: Doctor’s room 7

Area 5: Exam and operating room 8

Area 6: Patient room 9

Area 7: Mobile healthcare 9

Case studies 10

Samsung healthcare offerings portfolio 11

Legal and additional information 12

Brochure

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Promote personalized care and cost efficiency with smart healthcare practices

Industry trends

Integrating digital technologies to meet emerging healthcare demands

Digital hospital initiatives

More healthcare institutions are digitalizing their environments

to deliver more advanced patient care. They are integrating

technologies such as electronic medical records and health

information exchange to reduce medical errors and accelerate

service delivery.

Mobility in healthcare delivery

Institutions and providers are adopting mobile capabilities

such as devices, tele-monitoring and healthcare apps to

enable medical teams to serve a broader patient population

more efficiently.

Rising consumer expectations

Consumer demand for tech-driven, premium health services is

increasing from an expanding middle class with the finances

and desire to invest in such care.

Changing healthcare paradigms

The healthcare paradigm is shifting from acute care to chronic

care as non-communicable and lifestyle diseases like diabetes

and cancer continue to surge.

Customer needs

Build brand value while satisfying patient needs

Meet patients’ rising expectations

Amidst an aging population and government-imposed

healthcare cost limits, more financially empowered consumers

are turning to the private sector to satisfy their demand for

premium care. Healthcare providers need smart healthcare

technologies to attract these consumers and build brand value

with the attentive, efficient service their patients demand.

Sustaining service with high efficiency

With the burden of resource-consuming chronic care, the

industry can no longer afford to focus on acute care and

its traditional delivery and business structure. Healthcare

institutions must digitalize their equipment and processes for

more efficient, accurate service delivery, lower operational

costs and a more sustainable, e-healthcare business model.

Samsung capabilities

Adopt a smart healthcare environment for transformative care and operational efficiency

With Samsung healthcare offerings, medical institutions and

hospital facilities can deliver premium care and streamline

operations with an end-to-end solution that enables them to:

• Enhance the patient experience. Administer high-quality care with accuracy and speed for a more satisfying patient journey. Using mobile and virtualized technologies, create a patient-centric environment through seamless communications, interactivity and engaging information in patient and exam rooms.

• Improve the quality of patient care. Encourage multidisciplinary medical care using advanced technologies that minimize medical errors and improve diagnostic accuracy. With mobile technologies and portable medical devices, minimize patient movement and administer quality care inside or outside the hospital.

• Assure connected care. Connect with and improve medical care for remote patients with a real-time monitoring system. Plus, enhance self-care capabilities through secure, connected home care medical monitoring. Ensure sustained, effective collaboration with patients and families in the delivery of care.

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Transform your facility with tools that elevate patient healthcare

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Description Key offerings

Area 1

Ambulance

Administer quick and accurate care in emergency situations while on the move, with portable medical devices.

Area 2

Lobby and reception desk

Provide a welcoming environment, enhanced by interactive self-service options and a comfortable atmosphere.

Area 3

Nurses’ station

Drive efficiency and convenience for busy nurses with mobile printing and convenient display solutions.

Area 4

Doctor’s room

Provide patient-centric care with anywhere access to patient information on medical devices and seamless collaboration among medical staff.

Area 5

Exam and operating room

Enhance the patient experience with accurate diagnoses, efficient operations and streamlined resource management.

Area 6

Patient room

Add comfort and entertainment to the patient experience with an enterprise wireless solution and healthcare TVs.

Area 7

Mobile healthcare

Facilitate personal wellness management and remote medical care through convenient mobile technologies.

Smart healthcare environment

Figure 1. Smart healthcare environment areas

Operating room

Ambulance

Patient room

Lobby and reception desk

Doctor’s room

Portable CT scanner

Interactive kiosk

Cloud display

Tablet

Portable CT scanner

LYNK REACH

Smartphone

Smartphone

Digital radiography

LYNK SINC

Wearable device

Ultrasound

Tablet

Tablet

Medical display

Nurses’ station

In-Vitro Diagnostics

Samsung Business Core Printing Solutions

Mobile healthcare

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Administer critical care on the move with mobile diagnostic technologies

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Area 1 : Ambulance scenario Area 2 : Lobby and reception desk scenario

• Check patient information. An ambulatory staff member uses his mobile device to quickly access patient information on an electronic medical records app.

• Diagnose patient. The emergency medical technical (EMT) scans the patient using a handheld ultrasound device. An ambulatory staff member performs a blood test on the patient using a portable IVD device and immediately sends the results to the hospital using a mobile device.

• Take CT images. As the ambulance arrives outside the emergency room (ER), an ER staff member scans the critical patient on-site with the portal CT scanner.

• Inform guests. In the hospital lobby, patients and visitors locate their current destination, desired hospital locations and pertinent information using an interactive kiosk.

• Enter inpatient information. An administrative employee checks a patient into the hospital. Using NFC printing, the employee prints an ID tag including a barcode, special notices and a tracker system and then gives the tag to the patient.

Samsung offerings for the ambulance

In-Vitro Diagnostics

Ambulatory and emergency medical staff can use the portable

Samsung LABGEO IB10 IVD to support more accurate

diagnoses and medical attention in critical situations. With

LABGEO, EMTs can check the patient’s condition on site and

send test results from the IB10 IVD directly to ER doctors’

LABGEO-installed mobile devices. ER physicians can then

immediately prepare to administer appropriate treatment.

With simplified processes, ambulatory staff can perform a

maximum of three tests in 20 minutes for quick and accurate

test results.

Portable CT scanner

For added diagnostic mobility, medical staff can use

CereTom®, a portable CT scanner, to perform CT scans from

various locations—emergency room, operating room or even

in the ambulance. When catastrophes occur, staff can scan

the patient’s body while in the ambulance or outdoors to

provide immediate and necessary patient care. Medical staff

can navigate the scanner through the hospital to the patient’s

location, reducing the need to move the patient.

Samsung offerings for the lobby and reception

Interactive kiosks

Samsung’s self-service kiosks help medical facilities offer

flexible, efficient customer service to patients and hospital

guests. Tech-savvy consumers can enjoy an interactive

medical environment and technologies that provide them with

various self-service options and hospital information right at

their fingertips. Using interactive kiosks, patients and guests

can instantly access medical data or hospital resources,

avoiding the long line waiting for assistance from hospital

staff.

System air conditioners

Samsung system air conditioners (SACs) set the stage for a

patient-centric experience by creating a pleasant atmosphere,

starting in the lobby. Using the Data Management System,

hospital staff can maintain a comfortable indoor climate with

flexible AC control and monitoring. And with the Remote

Management System, staff can seamlessly control and

monitor SACs 24/7 through the Internet.

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Enhance productivity and patient care with smart mobile and display technologies

Area 3: Nurses’ station scenario

• Manage medical data. A nurse uses a mobile device to manage, share and print medical data, such as inventory and patient charts. She then views the data on Samsung cloud displays or prints the data using a mobile printing app.

• Communicate with patients and physicians. Using a Samsung tablet, a nurse engages with a patient or communicates a patient’s condition to physicians and the patient’s family.

• Print patient records quickly and securely. A nurse uses a mobile printing app to print patient records and test results efficiently and safely from the mobile device to a networked printer.

Samsung offerings for the nurses’ station

Mobile devices

Samsung offers medical facilities an array of lightweight

devices that better mobilize nurses to deliver more responsive

patient care anytime and anywhere. Nurses can optimize

their productivity, viewing patient records while on the go.

Plus, nurses can monitor vulnerable infants and patients 24/7

using Samsung GALAXY Tab® and GALAXY Note® devices

connected to patient-room cameras. With dynamic viewing

and handwriting functionality, nursing staff can also improve

workflow efficiency, resulting in superior patient care.

Cloud displays

Samsung cloud displays offer nursing staff vibrant content

in a slim design. With the displays, nurses can view high-

definition patient exam results and X-ray images to better

ascertain the patient's condition. Plus, the displays connect

users with the hospital data center without extra equipment to

save space and costs.

Samsung Business Core Printing Solutions™

Hospitals can securely manage and print confidential

documents with Samsung’s integrated document and output

management offerings. With Samsung SmarThru® Workflow

Lite, a physician can scan medical documents and distribute

them to multiple destinations to reduce manual effort. And

with Samsung SecuThru® Lite, nurses can safely print

confidential patient records with secure authentication and

release.

NFC printing solution

With Samsung Cloud Print™, staff can securely print and scan

patient documents on their mobile devices to NFC-enabled

Samsung printers for effortless printing. Nurses can quickly

print patient documents stored on their mobile devices by

simply tapping their device to an NFC-enabled printer.

Mobile printing

Using the Samsung Mobile Print app, nurses can scan and

print records, test results and prescriptions from mobile

devices to networked Samsung printers whenever and

wherever for enhanced efficiency.

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Examine patients with greater accuracy and comfort to increase patient satisfaction

protection for hospital and patient data. Medical staff can

safely manage both personal and hospital data on a single

device, while IT administrators can monitor and mitigate

potential data breaches.

In-Vitro Diagnostics

With Samsung In-Vitro Diagnostics (IVD), doctors can obtain

quick, accurate test results with a negligible blood sample

in as little as 45 seconds. Its advanced, automated design

increases exam efficiency for improved patient throughput.

Ultrasound

Samsung ultrasound devices provide smart features and

superior 3D imaging for clinicians, supporting more accurate

exams of embryos and mothers and early disease detection.

Staff can even share embryonic images directly from the

ultrasound to the mother’s mobile device, enhancing the

patient experience.

LED lighting

Medical facilities can create a comfortable ambience in the

exam room with true-to-life Samsung LED lighting. They can

also save energy and costs with the lighting’s reduced energy

consumption.

Area 4: Doctor’s room scenario

• Obtain diagnostic images. In a comfortable exam room, well-lit with LED lighting, the physician produces high-quality images of a mother’s embryo with compact ultrasound equipment and saves it to PACS.

• Get immediate results. With In-Vitro Diagnostics, the patient receives accurate blood test results in minutes, avoiding the inconvenience of returning to the doctor’s office to receive the results.

• Explain diagnostic results. Together the doctor and patient view the diagnostic results, such as vital signs, test results and ultrasound images, on a tablet.

• Share information. The doctor then shares the patient information on other medical personnel’s mobile devices and business monitors to coordinate patient treatment.

Samsung offerings for the doctor’s room

Mobile and wearable devices

Samsung tablets and smartphones offer enriched multitasking

performance and security to help clinicians deliver high-

quality patient care and enhance communications. With multi-

window capabilities, doctors can document notes during

patient interviews while checking patients’ medical records

or profiles. Plus, improved mobility enables doctors to

instantly share exam results and collaborate with colleagues

to determine appropriate patient treatment. In emergency

situations, ER administrative staff can send doctors a secured

message in an instant. While en route to the ER, doctors can

receive patient information or communicate with peers to

prepare for surgery.

Business monitors

Samsung business monitors improve patient communications,

enabling physicians to diagnose X-ray test results and share

patient X-rays in pristine quality to enhance the patient/

clinician relationship.

Samsung KNOX®

Samsung KNOX® is a powerful mobile security solution for

Samsung smart devices, offering medical facilities ultimate

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Streamline surgical preparations and administer accurate medical care

Area 5: Exam and operating room scenario

• Diagnose patient. Medical personnel check the day’s surgical schedule on their mobile devices and digital displays.

• Access diagnostic images. Surgeons and supporting physicians access the patient’s diagnostic images sent to their Samsung mobile devices and view them in pristine clarity on large displays.

• Capture sharp images. With Samsung’s portable ultrasound devices, physicians obtain sharp ultrasound and CT images right in the operating room, without having to transport the patient to a different department.

• Monitor operations. Using mobile devices, physicians monitor operating procedures 24/7 for heightened efficiency.

Samsung offerings for exam and operating room

Mobile and wearable devices

Samsung offers a range of mobile and wearable devices

to keep physicians connected and mobilized to administer

care with greater agility. In the exam room, doctors can

use Samsung mobile devices to input and share content

with patients, increasing patients' involvement in their

own wellness. While away from the hospital, doctors can

instantly receive messages on their wearable device, monitor

operations on their tablet and communicate with colleagues

via their smartphone.

Portable CT scanner

Medical staff can use the portable 32-slice CT scanner to

obtain on-the-spot 3D imaging for patients with limited

mobility. And in the operating room, the portable CT scanner

supports swift decision making, enabling the physician to

quickly scan the patient and promptly decide next steps.

Digital radiography

With Samsung Digital Radiography Systems, radiographers

can easily produce sharp X-ray images for quicker, more

accurate decision making during exams. S-Vue imaging

engine and S-Detector further support the exam process with

vivid anatomical imagery and low radiation exposure.

Medical displays

Samsung SMART Signage delivers clear, high-definition

images, enabling clinicians to diagnose patient conditions

more accurately to determine the best course of treatment.

Staff can automatically display and update surgical schedules

to simplify surgery preparations. Plus, intuitive features

minimize operational complexity so physicians can focus on

delivering premium patient care.

Wireless enterprise

Samsung’s wireless enterprise solutions support medical

environments with seamless communication and reliable

Wi-Fi network connectivity. Doctors can monitor operations

24/7, and medical staff can collaborate more effectively and

efficiently.

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Pamper patients with customized media for an engaging in-room experience

Area 6: Patient room scenario Area 7: Mobile healthcare scenario

• Entertain patients. The patient watches hospital information or entertainment on a healthcare display or with a bedside tablet. From the bed, the patient checks his medical plan and healthcare-related educational services.

• Alert staff. The patient controls the room environment and alerts medical staff immediately in an emergency, using a bedside tablet.

• Monitor patients. Medical staff track and monitor a patient wearing a wearable device both inside and outside the hospital.

• Monitor personal health. A user measures and tracks her daily exercise and food intake using a mobile device.

• Administer remote care. A doctor checks a patient’s report and remotely monitors and coaches the patient, using a mobile device.

Samsung offerings for the patient room

Mobile and wearable devices

Samsung GALAXY devices complement the hospital

experience, offering patients connectivity, entertainment and

engagement. Physicians can remotely communicate with

patients, and from their bedside, patients can browse the web

and view TV and educational videos to stay informed and

entertained. And by equipping patients with GALAXY Gear™,

staff can monitor and track patients’ location and condition to

respond immediately whenever and wherever medical issues

occur.

Healthcare display solutions

Samsung Healthcare Displays enrich the patient’s hospital

stay with entertaining TV programming and informative

hospital content. Hospital staff can remotely control and

display customized viewing options and messaging to

hundreds of patient rooms with Samsung LYNK® SINC.

And with Samsung LYNK REACH™, healthcare providers

can centrally manage and update the displays, decreasing

maintenance costs.

Wireless enterprise

Samsung’s wireless solutions for enterprises support seamless

patient communications and workflow efficiency with reliable

Wi-Fi network connectivity. Samsung Access Points provide

patients and medical staff with broad service coverage and

reinforced security for safe wireless computing.

Samsung offerings for connected healthcare

Mobile and wearable devices

Personal wellness and self-care are an ever-increasing

priority for many individuals. Samsung GALAXY devices and

Samsung Gear Fit™ support personal health management

by enabling users to monitor their daily exercise, food intake

and biometrics in the comfort of their own home. Patients can

also receive real-time feedback from physicians who can view

patients' stored data on the clinical portal.

Patients with limited access to doctors’ offices can still

remotely connect with their physician and receive the expert

care and advice they need with Samsung mobile devices.

Physicians can connect with and interview patients, and in

turn, patients can share their health data with the physician.

In addition, medical staff can offer chronically ill and elderly

patients 24/7 monitoring using Samsung mobile devices.

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Team with a global healthcare solutions provider to deliver exemplary care

Case studies

Northwick Park Hospital streamlines workflow

Client’s challenge

Northwick Park Hospital, a trauma and maternity specialty

hospital in northwest London, needed a way to ease the

staff’s daily workload. Administrators had to manually write

and convey patient data to the X-ray technician so he or

she could position the X-ray system, which delayed exams.

The hospital also needed advanced equipment for accurate

diagnoses and treatment, and efficient workflow to handle

the rapid patient throughput.

Solution

To ease their daily workload and increase diagnostic

accuracy, Northwick Park Hospital implemented XGEO

GC80 to increase the hospital’s productivity through

seamless, automated operation. With full-body imagery,

auto-positioning and wireless, automated operation, the

hospital satisfied its need for efficient patient workflows for

its challenging, high-volume environment.

Benefits

The XGEO GC80 installation now provides staff with high-

speed, sharp imaging that accelerates staff productivity,

streamlines workflow and increases diagnostic accuracy.

Radiographers can diagnose patients more quickly and

confidently with superior-quality, full-body images. Staff

can swiftly examine more patients without the added

hassle and delay of manual positioning. In addition, the

simplified design and operation increase staff convenience

and portability.

Memorial Hermann hospital

Optimized patient wellness through 24/7 home health monitoring

Memorial Hermann hospital needed a remote platform that

enabled staff to monitor, engage and educate patients even

while away from hospital. The hospital implemented Vivify

Health, an end-to-end Remote Care Management partner

solution, featuring Samsung GALAXY Tab3 to facilitate

cloud-based home health care monitoring. Tab3 enables

24/7 remote care for unmatched patient engagement and

optimizes patient wellness with real-time patient alerts,

remote education and video conferencing. In a 90-day pilot

deployment to monitor heart failure patients, readmissions

and in-home nursing visits reduced drastically, with zero

unplanned clinician visits.

VNA Home Health Hospice

Enhanced patient engagement with connected, remote care

VNA Home Health Hospice needed a wireless device solution

to meet recent trends in patient telecommunications and to

extend its existing tele-health program through remote care.

To meet the hospice’s needs, Honeywell HomMed developed

Genesis Touch, a complete home health monitoring system,

including GALAXY Tab 2 and sensor peripherals. When

going home after leaving hospice inpatient care, patients

use the Tab 2 to track their health status and receive remote

care through video consultations with care providers. With

instant access to patient data, physicians can improve patient

engagement and care coordination with less paperwork and

fewer visits to physicians’ offices.

Brookdale Senior Living

Operational efficiency through improved data access

Headquartered in Brentwood, TN, Brookdale Senior Living

is a leading provider of home healthcare. Using Samsung

GALAXY Tab devices, healthcare professionals at Brookdale

Senior Living can now easily access medical records and

other valuable information. This convenience enables staff

to provide superior-quality care to their vulnerable patients.

Using an integrated mobile Medicare solution, more than 3,000

medical staff can access updated outpatient medical records

in real time, ensuring operational efficiency.

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Create a superior medical environment with transformative healthcare solutions

Samsung healthcare offerings portfolio

Devices

Solutions

SmartphonePowerful smart device that enhances staff/patient communications and supports more efficient care delivery

Wearable deviceConvenient, wrist-worn devices that increase physician responsiveness and efficiency and instant messaging and connectivity

In-Vitro DiagnosticsCompact and portable medical devices providing accurate test results in a matter of minutes with only a small blood sample

Cloud DisplayZero client, ergonomic, PCoIP displays that offer immersive, impactful content delivery while connecting healthcare staff directly to the data center

Digital radiographyX-ray imaging systems that improve patients' safety and diagnostic accuracy by capturing high-resolution images with low radiation exposure

LED lightingHigh-quality, energy-efficient lighting for illuminating hospital lobbies, patient rooms and exam rooms for a pleasant, aptly lit environment

Medical displayDisplays that provide the diagnose accurately in the operation room with high quality digital content with vivid images

Access pointCompact devices that enable wireless connectivity and improved mobile service coverage for patients and medical staff

MagicInfoEasy-to-use display solution that enables effortless content creation, display and management for digital displays, seamlessly delivering timely and targeted messages

Samsung KNOX Secure enterprise mobile platform that delivers a robust, hardware-based security foundation for the mobile enterprise

Portable CT scannerMobile CT scanner that allows medical personnel to scan patients from anywhere, ensuring immediate and accurate care, particularly in emergency situations

UltrasoundDiagnostic systems that deliver clear, lifelike images and enable early detection of various diseases while increasing diagnostic accuracy

Multifunction printerHigh-performance printer equipped with mobile printing function and enhanced security features to drive hospital operations

TabletLightweight, high-powered tablet that can be used to provide a patient-centric and engaging healthcare experience

LYNK REACHA coaxial-based solution that offers seamless TV operation, content creation and display management with no need for set-top boxes or IP infrastructure

LYNK SINCAn IP-based solution that provides interactivity for patients through easy customizable TV content management with no need for set-top boxes

Samsung Business Core Printing SolutionsA robust suite of document and output management offerings to drive productivity and security with automated workflow and secure authentication

Mobile printBLI*-evaluated solution that can enable branch managers, customers and staff to scan and print using tablets or smartphones featuring a simple user interface

*BLI: Buyers Laboratory Inc.

Samsung Cloud PrintA mobile app that seamlessly connects various Samsung devices—cloud displays, mobile devices and printers—for secure, anywhere printing to the cloud or Samsung printers

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About Samsung Electronics Co., Ltd.

Samsung Electronics Co., Ltd. is a global leader in technology,

opening new possibilities for people everywhere. Through

relentless innovation and discovery, we are transforming

the worlds of TVs, smartphones, tablets, PCs, cameras,

home appliances, printers, LTE systems, medical devices,

semiconductors and LED solutions. We employ 286,000

people across 80 countries with annual sales of US$216.7

billion. To discover more, please visit www.samsung.com.

For more information

For more information about Samsung in Healthcare, visit

www.samsung.com.

Copyright © 2014 Samsung Electronics Co., Ltd. All rights reserved. Samsung, MagicInfo, Samsung GALAXY Tab, Samsung GALAXY Note, MagicIWB, SmarThru, LYNK REACH, LYNK, Samsung Business Core Printing Solutions, SecuThru, Cloud Print, KNOX, Gear, Gear Fit are either trademarks or registered trademarks of Samsung Electronics Co., Ltd. Specifications and designs are subject to change without notice. Non-metric weights and measurements are approximate. All data were deemed correct at time of creation. Samsung is not liable for errors or omissions. All brand, product, service names and logos are trademarks and/or registered trademarks of their respective owners and are hereby recognized and acknowledged.

CereTom is a trademark of NeuroLogica Corporation.

Samsung Electronics Co., Ltd. 416,

Maetan 3-dong, Yeongtong-gu Suwon-si,

Gyeonggi-do 443-772,

Korea

www.samsung.com

2014-08

Legal and additional information