IBBT iLabTara Shrimpton-SmithPieter BallonBrecht Vermeulen
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iLab structure
IBBT
Research groups
Research projects
iLab
Technical test center
Usability lab
Open innovation centre
iLabforum
Support for basic research iLab doesn’t disturb the market (commercial tests)
iLab Technical test centerBrecht Vermeulen
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Overview
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Equipment: platforms and measurement tools
xDSL, cable, ethernet, fibre channel, infiniband, wireless Servers, terminals, handheld devices, storage Interactive TV: Myrio, MHP Measurement:
L2-L3 traffic generation: smartbits, Testcenter, N2X L1-L3 traffic analysis: Fluke Optiview, xDSL tracespan L4-L7 generation & analysis: Spirent Avalanche Voice quality tester Opticom opera
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Telenet to Skynet (Skype P2P and direct): 24h
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P2P
Direct 1000ms
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TCP offloading network cards
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MTU 1500
MTU 9000
4 Gb/s
8 Gb/s
50%
100%
iLabOpen innovation center
Pieter Ballon
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iLab open innovation centre (1/3)
Open Innovation Shorter time-to-market for more ideas Using the innovative capabilities at the edges of the value chain: non-ICT companies,
SMEs, semi-professionals, consumers, policy makers Systemic Failure in ICT Innovation
Too little or too much interaction, danger of lock-in Early intervention in innovation process required
Why support and take part in Open Innovation?
Involving Policy Makers Societal innovation Constructive Technology Assessment
Involving Companies and Public Organisations Demonstrate advantages of open and multi-stakeholder
process Experiment with new business / PPP models in trusted
context Involving End Users
End users domesticate new technologies End users create new value and adopt new roles
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iLab open innovation centre (2/3)
The IBBT lab for policy and strategy research and experimentation Important Policy and Strategy Issues
Stimulating open innovation Building strong partnerships and networks Reaping rewards from Web 2.0 innovations Closing the digital divide Safeguarding privacy and trust
Methods Experimental, multi-stakeholder analysis and co-design with policy and
business partners Use of various simulation tools and Living Lab settings, including a
wireless broadband campus network in Brussels
What is the iLab open innovation centre?
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iLab open innovation centre (3/3)
Expertise in national and international projects Policy impact of ICT innovations Foresight for policy and strategy Open innovation business models Living Lab experimentation
European Network of Living Labs Established November 2006 in Helsinki, Finland 20 Members selected as forerunners of European Living Labs Open Innovation Centre selected as member of first wave of
European Living Labs
National and international dimension
iLabUsability lab
Tara Shrimpton-Smith
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Advantages of lab testing
Easier for products in development Video-recordings improve analysis Usability expert takes notes without disturbing the user Other people can follow and comment the test without
disturbing the user Possibility for extension with extra equipment Validation test Comparing test
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Disadvantages of lab testing
Test user intimidated by environment Distance between usability expert and user In-house usability lab kan leiden tot sociaal wenselijke
antwoorden-> goeie vertaling gewenst ;-) Cost and maintenance of equipment
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Stationary usability lab
Observation and control roomseparated by view-through mirror andcameras
Evaluation software “Noldus TheObserver”Controlled environment
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Portable usability lab
Same facilities but on locationPossibility to test in naturalenvironment
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Mobile usability lab
Testing of handheld devicesNatural environment
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Eyetracking
Heat maps, hot spots, gaze timeControlled environment
iLabDemo Usability lab
Tara Shrimpton-Smith