Date post: | 12-Apr-2017 |
Category: |
Government & Nonprofit |
Upload: | burning-leaf-creatives |
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Michael WattsProduct Owner: Bromley MyLife
-- [email protected] --
Enabling Adult Social Care Transformation
Engaging Citizens Online…
Bromley’s use of MyLife
101,344individual‘s might have visited the Bromley MyLife website
-but it is not the most important number
740,249pages may have been viewed on the Bromley MyLife website
-but it is not the most important number
Bromley MyLife covers 5 main topics:
1. adults with care & support needs
2. children with disabilities & learning needs
3. fostering & adoption services
4. keeping healthy & well
5. people who care for others
It is a website with three elements
1…
Webpages of advice about how to find services &
support,& self management
2…
A directory of services & support
in the borough & nationally
3…
A secure portal for completing
online assessments& creating an
account
Our driving principle
The user* experience is at the heart of everything we do.
-- No exceptions --
* and by the user we mean members of the public & professionals
3. Understanding their experienceWe try to understand the user experience of the people using the
website
Why?…
Well, here are some examples of when people have not
thought about & understood user experience…
Its our driving principle
The user* experience is at the heart of everything we do.
-- No exceptions --
* and by the user we mean members of the public & professionals
Michael Watts, Product Owner: Bromley MyLife, May 2016-- [email protected] --
http://bromley.mylifeportal.co.uk