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© Tas Training BSB40812 RPL Application Kit - V1. 2014 Page 1 of 13

BSB40812

Certificate IV in Frontline Management

RPL Assessment Instructions

!


INSTRUCTIONS!

Read through the table below which provides a description of the types of evidence suitable for RPL (recognition of prior learning) for each of units in the BSB40812 Certificate IV in Frontline Management qualification.

Please note all documentation must be authenticated as your own work. This can be facilitated by a covering letter from a supervisor or colleague who is able to substantiate the work as your own. You may wish to provide other authentication such as videos, certificates, awards, journal papers etc. If you are unsure whether the evidence you have is suitable for RPL, please don’t hesitate to contact us to discuss prior to attempting the RPL.

� Where possible, please provide a portfolio of evidence similar to those requested against each unit in the table below.

� For Qualifications or Statements of Attainment you hold and wish to have mapped as part of your RPL must be certified (unless you achieved your qualification or SOA through Tas Training).

� Examples of work should also be less than 12 months old wherever possible. You may provide older

documents that contribute supporting evidence of your competence over time.

� We recognise that many of the workplace documents you might use may be confidential, however we guarantee confidentiality of all documents received for RPL and will remain secure under the operation of our RTO. You may also delete or obscure names or other confidential information in your documents if you prefer. If you have concerns in this area please contact us to discuss.

� Where you may not have a documented example you may provide written answers to demonstrate

your knowledge (as indicated on the checklist). We may contact you to discuss your answers further via Skype, telephone or face-to-face discussion.

� Remember, your portfolio documents may provide evidence for more than one unit (therefore you

may not need to find separate documents for each unit).

� Lastly, please ensure you have a backup copy of your entire portfolio and answers to questions (which you may wish to type directly in this document) - and - do not send original documents. Send only certified copies of originals!

� We welcome you to the RPL process and look forward to being of assistance to you in gaining your

qualification. At all times we will work with you to ensure a smooth process to a positive outcome!

Please note – a good start to your RPL process is to provide a detailed Résumé. This will be helpful for your assessor to gain an understanding of your background. If we perceive there may be any concerns for your successful RPL, we will contact you and discuss. RPL Fees - $2000 ($150 non-refundable deposit must be paid upon application, with subsequent payments of $1000 and $850 upon completion)


RPL APPLICATION FORM

Applicant Details: 1. Qualification or Units you are seeking recognition for.

2. Personal Details

Surname

Preferred Title

First Name/s

Home Address

Postal address if different from above

Telephone Numbers Home: Work:

Mobile: Fax:

Gender MALE ! / FEMALE !

Age (optional)

Are you a permanent Resident of Australia

YES ! / NO !

3. Current Employment

Are you currently employed? If Yes, in which occupation are you currently employed? Who is your current employer?

YES ! / NO ! ……………………………………………………… ……………………………………………………….

4. Training

Have you undertaken any training courses related to the qualification/units applied for?

YES ! / NO !

If Yes

What were you trained in and when?

Was it accredited or non-accredited?

Name of institution.

5. Other information? � Hobbies � Memberships � Conferences attended etc.


MANY DOCUMENTS CAN SUPPLEMENT YOUR RPL APPLICATION …

� Tick the form to indicate which documents you may be able to provide. This will help us direct your RPL process. o (Note - to mark the box with X - double-click to open and click ‘checked’ – top right)

Other supporting evidence Check the box for the items you can provide

Y =

Year Completed

Office Use Only – assessor to use this section to align documents to specific units of competency and identify key questions for competency conversation

Brief CV or Work History

Certificates/Results of Assessment

Certificates/Results of Assessment – interstate/overseas

Certificates Statement of Attainment University Academic record

Workshops, seminars, symposiums, conferences

Other Certificates, First Aid, Surf Life Saving

Industry awards

Professional Memberships

Operational Plans

Management Plans

Minutes of Meetings

Job Sheets Log Books

References

Hobbies Interests Other skills

Projects (you were directly involved in or managed)

Other Declaration I declare that the information contained in this application is true and correct and that all documents are genuine. Candidate Signature: Date


RPL EVIDENCE TABLE Suggested documentation to collect…

� The table below is very comprehensive and a guide to the types of documentation which may be provided as RPL evidence for each unit. Remember you may be able to provide the same document for a number of aspects over several units. If you are unsure as to the ‘sufficiency’ of your evidence, provide what you can and our communication with you will assist in the completion of the RPL

� Simply check the box if you think you can provide the range of documents required (Y for yes) or (N for no) - and send back your checklist

to us for approval to begin collecting the documents

� You will notice several units require specific evidence (known as critical aspects of evidence) and these must be provided for the complete RPL of that unit

� You may also provide your own self-assessment of your competence (i.e. statements about your experiences and expertise) – and a column has

been provided for this or you may simply attach your responses on a separate sheet

� You will also see columns for comments from our assessors which will be used in determining the completeness of the documents provide and will be finalised with the evidence review table

� The Evidence Review table is also for our internal processes and will complete the overall evaluation of your RPL evidence and determine the

steps required to gain RPL (if any).

Please check the boxes where you are able to provide documented evidence (*hint – you might wish to number the documents as you may refer to them for evidence for a number of units). You may also wish to describe your own experiences relevant to the unit in the column provided.


Unit Suggested Documents Critical Aspects Self-assessment Response Assessor

1. BSBMGT402A Implement Operational Plan Please provide examples of the following: (note a client may be an individual, group or organisation) � How you implemented an operational plan � How you collated, analysed and organised details and

resource requirements to implement the operational plan � How you identified key performance indicators to monitor

operational performance � How you determined and undertook contingency planning � Examples of how you assisted in the development and

presentation of business plans ad proposals � How you organised human resources – recruited and

inducted employees (in accordance with the organisation’s policies and procedures)

� How you organised for the acquisition of physical resources � How you monitored the operational performance � How you managed budgets � How you identified unsatisfactory performance and rectified � Examples of how you communicated with clients using

interpersonal and collaborative communication skills to mentor and coach individuals and teams.

Y

N

� Evidence of management of an operational plan

� Evidence of monitoring measures undertaken

2. BSBRES401A Analyse and present research information Where possible mark with a tick those items you are able to collect in document form (not all documents will be required in hard copy as the assessor can view and sign off for most documents) It will be helpful, however, if you number the documents in the order of collection as you work through this form. Please provide examples of the following (a minimum two examples must be provided for the following)

Documented evidence of at least two examples of data sampling, data analysis and reporting research analyses -

Y

N

� Presenting information and data from a research analysis

� An analysis of data that includes the interpretation to support organisational activities


which must include descriptive statistical reports - such as:

� General internet research (i.e. evidence of how you access, research and determine the worth of the information)

� Business analyses (projection, growth, change etc.) � Performance management (professional development

plans for self or others, recruitment analysis, job design etc.)

� Examples of product sampling � Examples of focus group meetings � Examples of market analysis (SWOT analysis or PERT etc.) Your evidence must also show � How you determined the needs of your organisation in the

data sample and method of analysis � What methods you chose for the collection of data (and

why) � What technology you used in the collection, analysis and

reporting of the data � How you presented your findings (presentation, report etc.) � How you gathered feedback on your analysis prior to final

report

� Demonstrated knowledge of research processes and strategies to identify new sources of information

3. BSBWOR404A Develop Work Priorities


Please provide at least two examples of the following: � Examples of how you prepared and communicated your

own work plan, and � Scheduled work objectives and tasks to support the

achievement of goals � Sought and acted on feedback from clients and colleagues � Reviewed own work performance against achievements

through self-assessment � Accessed learning opportunities to extend own personal

work competencies, and � Used business technology to monitor self-development.

Y

N

� Evidence of using business technology to work efficiently and effectively

� Using feedback to identify opportunities for improvement.

4. BSBCMM401A Make a presentation


Please provide examples of at least two presentations for different groups for different purposes - including the following:

� Preparation, delivery and evaluation of the effectiveness of at least two presentations related to the candidate's occupation or area of interest

� Knowledge of the principles of effective communication.

You should provide information that would demonstrate the following:

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

� Demonstration of preparation, delivery and evaluation of a presentation

� Direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

� Observation of presentations � Review of selected presentation aids, materials and

techniques � Review of briefing provided for others involved in

the presentation � Evaluation of techniques implemented to review the

effectiveness of the presentation.

Y

N

At lest two different presentation programs

5. BSBFLM511B Develop a workplace learning environment and BSBLED401A Develop Teams and Individuals


Provide examples of the following: � How you identified the potential for formal and informal

learning opportunities for individuals � How you identified the needs of the learner group � How you identified strategies to reflect the diversity of needs � How you presented the purpose and structure of the

learning program with stakeholders (training and development specialists)

� How you confirmed the training specifications � How you facilitated and promoted the learning � How you monitored and improved learning effectiveness.

And � How you determined the development needs of individuals

and systematically implemented learning and development needs

� How you encouraged individuals to self-evaluated performance and identify improvement

� How you ensured that delivery methods were appropriate to the learners, goals, availability of resources

� How you monitored and evaluated individual and team learning outcomes.

Y

N

� Understanding of adult learning principles

� Problem identification and resolution

� Consultation strategies

� Leadership skills.

And � Understanding

of ethics � Understanding

of applicable legislation

6. BSBWOR402A Promote team effectiveness

Examples of the following: � How you identify team purpose, roles, responsibilities, goals,

plans and objectives using consultation with team members � How you support teams to reach outcomes � How you develop team cohesion � How you activity encourage teams to participate and take

responsibility for their activities and outcomes � Liaising with management to communicate issues, concerns

and problems raised by the team and follow-up actions to ensure issues are resolved.

Y

N

� Knowledge of organisational goals, objectives and plans.


7. BSBMGT403A Implement continuous improvement

Examples of the following: � How you implemented systems to ensure that individuals

and teams are encouraged and supported to participate in the decision making process

� How you communicated the organisation’s continuous improvement processes

� How you used feedback to monitor and review team and individual performance

� How you mentored and coached teams to achieve goals � How you provided opportunities for further improvement.

Y

N

� Knowledge of organisational goals, objectives and plans.

8. BSBMGT401A Show leadership in the workplace

Please provide examples of the following: � How you model high standards of management

performance and behaviour by establishing key performance indicators to meet organisational goals

� How you ensure your own personal performance contributes to developing an organisation and its integrity and credibility

� How you made informed decisions by gathering and organising information and preparing plans to implement the decisions (and evaluated these with feedback gathered).

Y

N

� Instances where leadership and decision making have been demonstrated and which have led to positive changes in the workplace

� Knowledge of leadership styles and concepts.

8. BSBWHS401A Implement and monitor WHS policies

Please provide examples of the following:

� How you accurately explain WHS Acts, regulations and

codes of practice to the work team

� Knowledge of legal responsibilities

� Applying


� How you provided information about the WHS policies, procedures and programs

� How you identify hazards ad risks � How you implement and monitored the team managing work

area hazards � How you identified, reported inadequacies and dealt with

issues raised though consultation for hazards in work areas � How you recorded and communicated to the work team the

WHS legislative and regulatory requirements � How you identified training needs according to WHS

legislative and regulatory requirements � How you identified and reported costs associated with

training � How you implemented procedures to control risks using the

hierarchy of control � How you maintained WHS records of incidents and

occupational injury, disease and other WHS reportable information.

Y

N

procedures for assessing and controlling risks.

� Examples of documentation relating to hazards identified in the workplace.

� Reports to management with regards to any WHS system, issue or improvement.


Upon completing of your RPL document collection we will use this form to record the evidence and outcomes

Office use only Client ID: _____________________________

Unit Code Unit Title Q Obs Doc TPA Other S NS

BSBMGT402A Implement Operational Plan

BSBRES401A Analyse and Present Research Information

BSBWOR404A Develop Work Priorities BSBFLM511B Develop a Workplace Learning Environment

BSBLED401A Develop Teams BSBWOR402A Promote Team Effectiveness BSBMGT403A Implement Continuous Improvement BSBMGT401A Show Leadership in the Workplace BSBCMM401A Make a Presentation

BSBWHS401A Implement and Monitor WHS Policies, Procedures and Programs

Overall RPL Assessment Result - Sufficient Not yet sufficient or Action Plan or Training

Applicant’s Name:__________________________________ Signature: ___________________________ Assessor’s Name: ___________Assessor’s Signature: Date:

Where: � Q=Questions � Obs=Observed � Doc=Portfolio � TPA=3rd Party Authentication, and � S=Sufficient � NS=Not Sufficient.

Thank you for choosing Tas Training Australasia to assist you in your RPL process.

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