© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 1
BSBMED304B Assist in Controlling Stocks and Supplies
Medical Administration Training
Written by Jennifer Atkins www.mediweb.com.au
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 2
Copyright
Copyright © Jennifer Atkins 2013.2
© 2009 Version 1
This training manual is copyright under the Copyright Act 1968.
Any third party copyright material included in this publication is attributed.
Jennifer Atkins asserts her ownership of the Intellectual Property contained in this
training manual. All rights are reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, utilised,
distributed, or translated into any other language in whole or in part, in any form
or by any means, by any other party whether it be electronic, manual,
photocopying, recording, or otherwise.
Copying without authorisation is illegal.
Disclaimer
Every attempt has been made to ensure this workbook is free from errors or
omissions. However, as an educational resource, all effort should be made to
ensure you seek professional advice before relying on any statement or fact
contained herein. Material in this workbook is current at the time of writing.
Jennifer Atkins Medical Administration Training
www.mediweb.com.au
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 3
Table of Contents
Resources: Helpful Websites ........................................................................................ 4
Chapter 1 – Determine own role in stock control processes .................................. 9
Your Role (1.1) ............................................................................................................ 10
Procedures for stock control (1.2) .............................................................................. 12
Clarification of procedures (1.3) ................................................................................. 21
Chapter 2 – Assist in maintaining stock levels ...................................................... 23
Monitor stock levels (2.1) ........................................................................................... 23
Medical practice equipment ...................................................................................... 24
Ordering stock (2.2) .................................................................................................... 32
Shortfalls in stock levels (2.3) ..................................................................................... 33
Check stock (2.4)......................................................................................................... 36
Documentation for stock control (2.5) ....................................................................... 38
Chapter 3 – Store stock ....................................................................................... 45
Unpack stock (3.1) ...................................................................................................... 45
Damaged or missing stock (3.2) ................................................................................. 47
Store stock (3.3) .......................................................................................................... 48
Specialised storage requirements (3.4) ...................................................................... 50
Guidelines for vaccine storage ................................................................................... 52
Rotate stock (3.5) ....................................................................................................... 57
Chapter 4 – Assist in stocktaking ......................................................................... 61
Stocktaking (4.1) ......................................................................................................... 61
Stocktaking documentation (4.2) ............................................................................... 63
Other stocktaking actions (4.3) .................................................................................. 65
Chapter 5 – Assist in the disposal of out-of-date stock and recalls ....................... 67
Dispose of out-of-date stock (5.1) .............................................................................. 67
Documentation for out-of-date stock (5.2) ................................................................ 70
Revision Sheet 1 ................................................................................................. 73
Revision Sheet 2 ................................................................................................. 77
Revision Sheet 3 ................................................................................................. 81
Revision Sheet 4 ................................................................................................. 85
Answers to Self Review Questions ...................................................................... 89
Glossary of Terms ............................................................................................... 92
ASSESSMENT CRITERIA ....................................................................................... 93
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 4
Resources: Helpful Websites
Professional Associations and Medical Standards
AGPAL Australian General Practice Accreditation Ltd www.qip.com.au
Australian Association of Practice Managers www.aapm.org.au
Australian Health Practitioner Regulation Agency http://www.ahpra.gov.au/
Australian Medical Association (AMA) www.ama.com.au
General Practice Computer Standards http://www.racgp.org.au/your-
practice/e-health/cis/ciss/
General Practice Registrars Australia www.gpra.org.au
Health Services Commission http://www.health.vic.gov.au./hsc/
Medical Practice Act 1992
www.austlii.edu.au/au/legis/nsw/consol_act/mpa1992128/s167.html
NSW Rural Doctors Network www.nswrdn.com.au
Royal Australian College of General Practitioners (RACGP) www.racgp.org.au
State and Territory Doctors Health Advisory www.doctorshealth.org.au
Medical and Health Reference sites
National vaccine storage guidelines http://www.immunise.health.gov.au
Alcohol Awareness Site
http://www.drinkingnightmare.gov.au/internet/DrinkingNightmare/publishing.nsf
Australian Doctor Online Newspaper http://www.australiandoctor.com.au
Cancer Screening Government Site http://www.cancerscreening.gov.au/
Department of Health and Aged Care www.health.gov.au
Department of Health, Victoria http://www.health.vic.gov.au
Doctors Reference Site www.drsref.com.au
Government Website About Health Issues www.healthinsite.gov.au
How Do You Measure Up
http://www.measureup.gov.au/internet/abhi/publishing.nsf
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 5
Infection Control Guidelines For a Health Setting
http://www.nhmrc.gov.au/node/30290
National Skin Cancer Awareness www.skincancer.gov.au
Quit Smoking www.quitnow.info.au
Royal District Nursing Service www.rdns.com.au
Seniors Reference Site www.seniors.gov.au
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 6
BSBMED304B: Assist in Controlling Stocks and Supplies
Description
This unit applies to individuals who provide assistance in controlling required levels
of stocks and supplies in a medical administration context. The medical
administration worker provides assistance under supervision and all work is
undertaken in accordance within legislative requirements, Australian and industry
standards and codes of practice, and in line with organisational policies, procedures
and specific requirements.
Performance criteria
Element Performance Criteria
1. Determine own role in stock control processes
1.1 Determine own role in stock control processes by consulting with manager or supervisor
1.2 Access documented procedures for stock control and read for understanding
1.3 Seek clarification from relevant personnel of unclear or ambiguous procedures
2. Assist in maintaining stock levels
2.1 Monitor stock levels against required levels
2.2 Order stock in a timely manner or in accordance with ordering cycles, to ensure continuity of supplies
2.3 Identify potential shortfalls in stock levels and take action to ensure stock is replenished in a timely manner
2.4 Check orders against enterprise documentation and take appropriate actions where any shortfall is identified
2.5 Complete and store documentation for maintenance of stock levels
3. Store stock 3.1 Unpack stock and check against order for condition and currency
3.2 Identify damaged or missing stock and take action to replace it
3.3 Store stock according to established storage systems
3.4 Identify and store stock requiring specialised storage
3.5 Rotate stock to minimise stock reaching expiry or use-by-date
4. Assist in stocktaking
4.1 Provide assistance in stocktaking to identify, count, move, locate items
4.2 Complete and store stocktaking documentation
4.3 Assist with other stocktaking actions as directed
5. Assist in disposal of out-of-date stock and recalls
5.1 Dispose of stock marked for disposal re: legislation and other industry specific or manufacturer requirements and under direction of supervisor
5.2 Complete and store required documentation of disposal of out-of-date stock
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 7
About this workbook
This workbook is suitable for students in a range of situations, from classroom
based learning to distance education learning.
The workbook is developed as a step-by-step learning guide. You are to complete
each element before moving onto the next section. Activities are provided for you
to work through, and once the relevant skills are developed then you can move on
to the next part of the book.
As this is a nationally recognised unit, the activities throughout the book will
require you to draw upon your experiences in life, and your simulated experiences
in a medical environment. These exercises will be the basis of your learning so you
will develop the skills necessary to meet the required competency for the unit.
The focus of this resource is private practice, and all scenarios are based on a
private medical practice, referred to as Summerhill Medical Centre.
Employability Skills
Employability Skills are skills that apply across a variety of jobs and life contexts.
They are sometimes referred to as key competencies or transferable skills. The
current term is Employability Skills.
Employability Skills are defined as "skills required not only to gain employment, but
also to progress within an enterprise so as to achieve one's potential and contribute
successfully to enterprise strategic directions."
There are eight Employability Skills: communication, teamwork, problem solving,
initiative and enterprise, planning and organising, self-management, learning, and
technology.
These Employability Skills are covered in each area of your learning, which ensures
you have achieved these skills.
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 8
BSBMED304B: Assist in Controlling Stocks and Supplies
This unit focuses your attention on stock control procedures that will assist you in
controlling stocks and supplies. It addresses the following stock: office equipment
and supplies, treatment room stock, vaccines and scheduled drugs.
This unit has five chapters. Each chapter has a number of performance criteria that
explain what you need to do to ensure demonstrated competency in this unit.
Chapter 1: Determine own role in stock control processes
This chapter addresses the establishment of stock control procedures as part of
your day-to-day activities. It focuses on procedures and clarification of duties.
Chapter 2: Assist in maintaining stock levels
This section discusses the identification of stock shortfall issues in a medical
practice. It highlights the need for designated persons to monitor stock levels, order
stock in a timely manner and check orders that may require further attention. It
looks at the importance of documentation, and having a clear understanding of
policies and procedures.
Chapter 3: Store stock
This chapter draws your attention to methods for unpacking and storing stock and
the impact stock procedures have. Of particular focus, is any action which aims to
reduce or eliminate stock problems in a medical workplace.
Chapter 4: Assist in stocktaking
Stocktaking procedures are addressed so that correct documentation and
appropriate procedures can be maintained.
Chapter 5: Assist in disposal of out-of-date stock and recalls
Legislation is discussed, in relation to documentation and reporting requirements.
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 9
Chapter 1 – Determine own role in stock control processes
Performance criteria addressed:
1.1 Determine own role in stock control processes by consulting with manager or supervisor
1.2 Access documented procedures for stock control and read for understanding
1.3 Seek clarification from relevant personnel of unclear or ambiguous procedures
Introduction
Your role as a medical administration worker requires you follow a range of
procedures. Procedures are carried out to ensure correct calculation of stock,
ordering and stocktaking These procedures ensure accurate records are maintained
when handling stocks and supplies..
It is essential that the medical practice knows how much stock is on hand and what
type of stock it is. Stock refers to all of the items a practice orders for its own use
and for patient use. It includes all items on the shelves, in the doctors’ rooms, the
treatment room, and in storage.
The aim of stock control is to try to balance the amount of goods a medical practice
has, compared to the amount required. It is important to try to maximise the stock
turnover whilst retaining the least amount of stock possible. Not enough stock
leads to lost opportunities. Too much stock could lead to an overflow of cupboards
and an increased cost of storage.
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Medical practice equipment
The typical medical practice may contain the following items:
Equipment Details
Glucometer (blood sugar
monitor)
A glucometer measures glucose in the blood, for
patients with diabetes or hypoglycemia.
A lancet is used to prick the skin to obtain a
small drop of blood. This is placed on a
disposable test strip that the glucometer reads,
which then calculates the blood glucose level.
Steriliser
A steriliser kills or eliminates fungi, bacteria and
viruses from equipment. It does this using high
pressure steam at 120 °C, for about 15 to 20
minutes.
Sphygmomanometer (blood
pressure monitor)
A sphygmomanometer (blood pressure monitor)
is used to measure blood pressure. It consists of
an inflatable cuff to restrict blood flow, and a
mercury manometer to measure the pressure.
Manual sphygmomanometers are used with a
stethoscope.
ECG (Electrocardiogram)
An electrocardiogram interprets the electrical
activity of the heart via skin electrodes.
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Thermometer
A thermometer measures temperature.
Thermometers may be mercury based (see
picture), digital, or tympanic (inserted into ear).
Examination couch
An examination couch has a manual backrest,
which is adjustable. It also has a vinyl cover
which is easy to clean.
Examination light
Lighting used in a treatment room is high
intensity lighting, which provides lighting exactly
where it is required.
Stethoscope
A stethoscope is used for listening to the
internal sounds of the heart or lungs. It
intensifies sounds so they can be easily heard.
In combination with a sphygmomanometer, it is
used to measure a patient’s blood pressure.
Dressing trolley
A dressing trolley is typically made from
stainless steel for sturdy construction and easy
cleaning. They have two or three benches and
can be wheeled from room to room.
Medical supplies for performing dressings and
plastering can be set up on the trolley.
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Medical consumables
Following is a list of medical consumables, which all require regular checking,
reordering and restocking. The rate of use for these items depends on the size and
nature of the medical practice.
Medical consumables
Gloves - Sterile
(sizes 6, 7, 8) and
non-sterile (S, M,
L)
Aprons / Gowns -
Plastic
(disposable)
Material
(reusable)
Bandages - Gauze,
Elastic Confirming
and Crepe (2.5, 5.0,
7.5, 10cm)
Chemical Reagent
Testing Strips -
Multistix and
Pregnancy Tests
Needles - 19
gauge, 21g, 23g,
25g
Disposable
Instruments -
Scalpel blades
Dressing Packs -
Prepacked
Dressings -
Bandaids, Melolin,
Jelonet, Opsite,
Absorbent Sheets
- Blueys
Cotton Balls
Plaster Rolls - 2.5,
5.0, 7.5, 10, 15cm
Specimen
Containers - Urine,
faecal, sputum
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Splints -
Aluminium and
Wooden
Suture Material -
Nylon, Silk
Syringes - 1ml,
2.5ml, 3ml, 5ml,
10ml, 20ml
Tape - Micropore
(1.25 and 2.5cm)
Tongue Depressor
Wound Disinfecting
Solution - Normal
Saline, Betadine
Alcohol swabs
Disinfectant - For
bench tops, floors,
sinks and toilet
areas
Doctor’s Bag
The Doctor’s Bag is a bag full of necessary drugs, which a doctor carries with him on
home visits and other consultations outside of the medical practice. Medical
administration staff do not order drugs. Either a Registered Nurse or the General
Practitioner orders these items.
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Manual ordering is often used in a medical practice. This involves the following
steps:
Counting the stock to establish minimum stock levels
Recording the stock levels in a stock book or on stock cards
Calculating the quantity to be ordered
Placing the order with the supplier.
A purchase order is a document used to order stocks and supplies. It must be
authorised with the signature of a staff member who has the authority to purchase
on behalf of the medical practice. The purchase order authorises the supplier to
dispatch stock to the medical practice. A sample purchase order is on the following
page.
The number of different people ordering stock should be kept to a minimum. This
lowers the risk of over or under-ordering, reduces mistakes and makes it easier to
follow up any discrepancies on delivery.
If stock is not delivered it may be because it is no longer available, out of season
(i.e. flu vaccines are seasonal), or placed on back order.
Activity 12 - Purchase order
The practice manager has asked you to order the following
supplies. 5 x boxes of blue pens, 2 x folders, 3 x reams of white
A4 paper (1 ream = 500 sheets), and 3 x liquid paper.
Below is a product list the supplier has provided.
Item Details Item code Price (incl. GST)
Blue pens Box of 20 Pen 01 $2.40
Red pens Box of 20 Pen 02 $2.40
Pencils Box of 20 Pen 03 $2.40
Highlighter pens Box of 10 Pen 04 $6.40
White A3 paper 500 sheets (1 ream) Pap 01 $9.60
White A4 paper 500 sheets (1 ream) Pap 02 $5.80
White A4 paper Pkt of 5 reams Pap 03 $28.00
Blue A4 paper 500 sheets (1 ream) Pap 04 $6.80
Folder A4 black 2 ring Fol 01 $4.20
Liquid paper Tube Liq 01 $2.30
Desk stapler Black colour Sta 01 $8.40
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Complete the following purchase order for the items you need to reorder.
Summerhill Medical
Centre
PURCHASE ORDER
Date: ___________________ Order Number: AT40
To: Kirk’s Stationery Supplies 34 Kirk Road Campbellfield VIC 3061
Code Description Quantity Unit Price Total
Summerhill Medical Centre Ordered by: __________________________ 384 Wells Street Campbellfield VIC 3061 Signature: ___________________________ ABN: 48 144 702 999 Date: _______________________________
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 36
Check stock (2.4)
Delivery
When stock is delivered it comes with a delivery docket and a tax invoice. The
delivery docket confirms the receipt of the delivery, and the tax invoice confirms
each item in the delivery and its price.
Delivery docket
The courier will deliver the order and you will sign the delivery docket to state you
have received the boxes. The delivery docket does not state what is in the boxes,
just the number of boxes delivered. With changes in technology the delivery docket
may be an electronic pad which you sign to confirm receipt of goods.
Trusty Medical Supplies
P.O. Box 1122, Sydney NSW 2000 ABN: 48 177 880 999
DELIVERY DOCKET
Deliver To: Summerhill Medical Centre
384 Wells St, Campbellfield, VIC 3061
Order Number: AT40
Order Date: 6 February 2012
Description Unit Type Order Qty Qty Delivered
Cold storage Refrigerated 1 backorder
Medical supplies Box 2 2
Total 3 2
I acknowledge I have received the delivery as above.
Signature __________________________ Date ____________
Invoice
The invoice, also called a tax invoice, lists all items purchased, their purchase price,
and any GST included. For security purposes the medical supply company will have
their invoices serially numbered. The invoice should be compared to the purchase
order to confirm:
Items ordered
Items received
Items billed
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Below is an example of a tax invoice for your order.
Kirk’s Stationery Supplies
34 Kirk Road Campbellfield VIC 3061
ABN: 48 177 880 999
TAX INVOICE
Invoice Number 6719 Purchase Order Number AT40
Deliver to: Summerhill Medical Centre 384 Wells Street Campbellfield VIC 3061 ABN: 48 144 702 999
Attention: Practice Manager
Quantity
Ordered
Description Code Unit Price Total
4
1
2
3
4
Box blue pens
Box red pens
Folder
Reams of paper
Liquid paper
Pen 01
Pen 02
Fol 01
Pap 02
Liq 01
$2.40
$2.40
$4.20
$5.80
$2.30
$ 12.00
$ 2.40
$12.60
$17.40
$ 9.20
GST on purchases $ 4.87
TOTAL $53.60
Net payment 14 Days
Activity 13 - Delivery docket and tax invoice
Based on the information on the previous few pages, answer the
following true or false questions
Stock is checked off the delivery docket before the docket is signed T/F
The delivery docket confirms the contents of each box T/F
An invoice is not required as the delivery docket contains all necessary information T/F
A delivery docket will not state any backordered items T/F
A tax invoice compares items ordered with items received T/F
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 38
Documentation for stock control (2.5)
Once stock has been received from the supplier it will be necessary for you to
record the date and quantity of stock received. The policies and procedures of the
practice will determine any further information you may require.
Stock cards
A stock card is a record-keeping system kept on small cardboard cards. Normally
one stock card is allocated per item of stock. The necessary information is recorded
when stock is received, dispensed and expired, and subsequently confirmed at
stocktake.
Example of a stock card:
SUMMERHILL MEDICAL CENTRE - STOCK CARD
Item: Sterile gloves Description: Size 8 __________________
Location: Storage cupboard Minimum stock: 4 ___________________
Date
Ordered
Stock In Stock Out
Balance
Initials Qty Inv
No
From Qty Ref
No
To
01/04/12 c/f 4 LHG
20/04/12 5 Trusty 4
24/04/12 5 2345 Trusty 9 JGA
25/04/12 1 Treatment Room
8 JGA
27/04/12 2 Consulting Rooms 1/2
6 JGA
28/04/12 1 Reception 5 LHG
Monthly use
Year Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
2012 6 6 4 4
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Details of stock card entries:
Date Details
01/04/12 Carry forward balance of 4 units. The balance is a running balance
which means only the last balance figure is current.
20/04/12 5 units ordered from Trusty Medical Supplies. The balance doesn’t
reflect this order until it is physically received.
24/04/12 5 units received from Trusty Medical Supplies on invoice 2345
(4 + 5 units = balance 9).
25/04/12 1 unit to the treatment room (9 - 1 = balance 8).
27/04/12 2 units to consulting rooms 1 and 2 (8 - 2 = balance 6).
28/04/12 1 unit to reception (6 - 1 = balance 5).
Activity 14 - Stock cards
What was the total monthly use of the stock item for April?
What was the average monthly consumption for the first four months of 2012?
How many months’ stock is on hand?
What was the lead time for the April order?
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Activity 16 - Stock control cards
You work at Summerhill Medical Centre and your role is to
monitor and maintain stock.
Complete stock cards for the following items of stock:
Item 1: Betadine 5%
Location storage room
Minimum quantity 1
1/4/12 C/f balance 1 unit
2/4/12 Placed order with Trusty Medical Supplies for 3 units
4/4/12 Received 3 units, inv no 4343
8/4/12 Stock out – 1 unit to treatment room
18/4/12 Stock out – 1 unit to consulting room 1
SUMMERHILL MEDICAL CENTRE - STOCK CARD
Item: ______________________________ Description: _______________________
Location: ___________________________ Minimum stock: ___________________
Date
Ordered
Stock In Stock Out
Balance
Initials
Qty Inv
No
From Qty Ref
No
To
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 43
Self-Review
Chapter 2 - True and False Questions Monitor Stock Levels True or False
1. The level of stock should be consistent throughout the year
2. The use-by-dates on perishable stock will affect the level of stock you have on hand
3. A medical practice may have mercury, digital or tympanic thermometers
4. An Ophthalmoscope is used to look into the ears
5. Gloves can be either sterile or non-sterile
6. Micropore is a type of tape
7. The Doctor's Bag is a bag full of necessary drugs which the Doctor takes on home visits
Ordering Stock
8. The best way of ensuring an efficient level of stock is to order weekly T/F
9. The first step in the stock control process is to nominate a minimum stock level for each item
10. The lead-time is the time it takes for an order to be processed
11. When counting the lead time the weekend needs to be taken into account
12. If bandages are needed on Friday and the lead-time is two days they should be ordered on Tuesday
13. Manual ordering is least used in a medical practice
14. A purchase order is a document used to order stocks and supplies
15. The purchase order authorises the supplier to dispatch the stock
16. It is important that all staff order stock regularly as this develops their knowledge of the stock control system
Check Stock
17. When stock is delivered it comes with a copy of the purchase order
18. The delivery docket confirms the receipt of the boxes of goods
19. The tax invoice confirms each item in the delivery and its price
20. An invoice is different to a tax invoice
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 71
Conclusion
This unit has provided an understanding of stocks and supplies in a medical
environment. Legislative requirements, policies and procedures, and industry
standards have been provided to ensure you can monitor, order, unpack, and store
stock appropriately. The stocktaking of the medical practice has been discussed.
Finally, specialised storage requirements of scheduled drugs and vaccines has been
addressed.
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 81
BSBMED304B Assist in Controlling Stocks and Supplies
Revision Sheet 3
© Jennifer Atkins BSBMED304B Assist in Controlling Stocks and Supplies Page | 83
7. Unpack Stock
a. When the delivery arrives you need to check off the boxes against the
(purchase order, invoice, both, neither).
b. Name three reasons why stock may be returned to the supplier
______________________________________________________________
______________________________________________________________
______________________________________________________________
c. You need to cross match the delivery docket with the stock card for each
item. True/False
d. You need to check the outside of the box for any visible damage before
signing the delivery docket. True/False
e. You need to check the number of boxes delivered with the number on the
delivery docket. True/False
8. Store Stock
a. Which of the following are suitable areas to store stock? Answer yes or no.
Location Yes No Location Yes No
Doctor’s consulting
rooms
Store room
Drawers Treatment room
Reception area Laundry
b. What does MSDS stand for?
______________________________________________________________
c. Is an MSDS compulsory for all chemicals?
______________________________________________________________
d. What impact does an MSDS have on the storage location of an item?
______________________________________________________________
______________________________________________________________
______________________________________________________________
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9. Vaccine Storage
a. The system of transporting and storing vaccines within approved
temperatures is called ________ __________________
b. The approved temperature is -2 to -8 degrees True/False
c. Freezing activates most vaccines True/False
d. A vaccination contains live microbes or its toxins True/False
e. Bar fridges are the best type of fridge for vaccines True/False
f. The police must always be notified of any discarded vaccines True/False
g. A clear bulb on the freeze indicator means the vaccine is safe True/False
10. Drugs in a Medical Environment
a. Only doctors can handle drugs in a medical environment True/False
b. Only doctors can prepare drugs in a medical environment True/False
c. Only doctors can administer drugs in a medical environment True/False
d. Schedule (2, 3, 4, 8) of poisons is openly available from a pharmacy.
e. Schedule (2, 3, 4, 8) poisons should be stored in a lockable facility.
f. Schedule (2, 3, 4, 8) poisons must be stored in a lockable facility.
g. A drug register (is, is not) compulsory for a medical practice.
h. What information should a drug register contain?
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
i. The theft of drugs must be reported to the Police. True/False
j. The theft of prescription paper must be reported to the Police. True/False
11. Rotate Stock
a. What does FIFO stand for? _______________________________________
b. What does SLFO stand for? ______________________________________
c. Which method of stock control is used for perishable goods? ____________
d. Which method of stock control is used for non-perishable goods? ________
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Answers to Self Review Questions
Chapter 1 - True and False Answers
Your Role Legislation
Qn Answer Your results Qn Answer Your results
1 True 9 True
2 False 10 False
3 False 11 False
4 True 12 False
5 True ..... /5 13 False
Procedures for Stock Control 14 False
6 True 15 True ..... /7
7 False
8 False ..... /3
Chapter 1 Total ....../15
Chapter 2 - True and False Answers
Monitor Stock Levels Check Stock
Qn Answer Your results Qn Answer Your results
1 False 17 False
2 True 18 True
3 True 19 True
4 False 20 False
5 True 21 False
6 True 22 True ...../6
7 True ..... /7 Stock Cards
Ordering Stock 23 True
8 False 24 True
9 True 25 False
10 False 26 False ...../4
11 True
12 True
13 False
14 True
15 True
16 False ..... /9
Chapter 2 Total ....../26