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Alcatel-Lucent GSM
BTS Alarm Dictionary
BTS Document
Reference Guide
Release B11
3BK 21625 AAAA PCZZA Ed.06
Status RELEASED
Short title BTS Alarm Dictionary
All rights reserved. Passing on and copying of this document, useand communication of its contents not permitted without writtenauthorization from Alcatel.
BLANK PAGE BREAK
2 / 320 3BK 21625 AAAA PCZZA Ed.06
Contents
ContentsPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101.2 Relationships Between SBLs and MOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101.3 9153 OMC-R Alarm Surveillance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121.4 LMT Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141.5 BTS Alarm Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2 Class 1: CLK Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212.1 [1,6] MCL-FATAL-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222.2 [1,12] CLOCK-FAULT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252.3 [1,31] MCL-XCLK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282.4 [1,234] IOM-DISCONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312.5 [1,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322.6 [1,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3 Class 2: OMU Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413.1 [2,1] LOSS OF TWIN CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423.2 [2,247] RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443.3 [2,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
4 Class 3: SW-AN Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494.1 [3,11] SW-PROBLEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504.2 [3,13] TELECOM-CONFIG-FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594.3 [3,14] WRONG-CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614.4 [3,246] CONFIG-FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
5 Class 5: ENVIR Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 875.1 [5,1] FAN-ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 885.2 [5,11] POWER-SUPPLY-U . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 895.3 [5,12] POWER-SUPPLY-NU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 915.4 [5,13] CONTROL-UNIT-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 935.5 [5,20] MAINS-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 965.6 [5,23] POWER-SHUTDOWN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 985.7 [5,24] SUBRACK-POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1015.8 [5,31] TEMPERATURE-WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1035.9 [5,32] FATAL TEMPERATURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1075.10 [5,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1095.11 [5,239] HW-FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
6 Class 8: Global BTS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1236.1 [8,3] RESYNCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1246.2 [8,4] IGNORE EQUIPMENT OVER 12 TRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1256.3 [8,5] TOO MANY PLUGGED MODULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1266.4 [8,8] HW-RESYNCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1276.5 [8,30] BCB-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1286.6 [8,31] IOM-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1316.7 [8,32] MODULE-INSERTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1346.8 [8,247] RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1416.9 [8,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
7 Class 9: BTS-EXTERNAL Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1437.1 [9,1...56] EXT-ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1447.2 [9,1] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1467.3 [9,2] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1487.4 [9,3] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1507.5 [9,4] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
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7.6 [9,5] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1557.7 [9,6] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1577.8 [9,7] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1597.9 [9,8] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1617.10 [9,9] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1637.11 [9,10] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1657.12 [9,11] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1677.13 [9,12] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1697.14 [9,13] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1717.15 [9,14] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1737.16 [9,15] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1757.17 [9,16] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1777.18 [9,17] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1797.19 [9,18] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1817.20 [9,19] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1837.21 [9,20] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1857.22 [9,21] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1877.23 [9,22] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1897.24 [9,23] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1917.25 [9,24] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1937.26 [9,25] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1957.27 [9,26] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1957.28 [9,27] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1967.29 [9,28] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1967.30 [9,29] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1977.31 [9,30] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1977.32 [9,31] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1987.33 [9,32] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1987.34 [9,33] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997.35 [9,34] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997.36 [9,35] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2007.37 [9,36] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2007.38 [9,37] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2017.39 [9,38] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2017.40 [9,39] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2027.41 [9,40] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2027.42 [9,41] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2037.43 [9,42] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2037.44 [9,43] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2047.45 [9,44] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2047.46 [9,45] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2057.47 [9,46] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2057.48 [9,47] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2067.49 [9,48] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2067.50 [9,49] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2077.51 [9,50] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2077.52 [9,51] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2087.53 [9,52] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2087.54 [9,53] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2097.55 [9,54] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2097.56 [9,55] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2107.57 [9,56] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
8 Class 10: RX-TX Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2118.1 [10,1] RSL-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2128.2 [10,3] RX-CABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2158.3 [10,10] TRE-VSWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2198.4 [10,11] ANTENNA-VSWR-WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
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8.5 [10,12] ANTENNA-VSWR-URGENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2268.6 [10,21] MODULE-FRAME-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2308.7 [10,22] MODULE-CLOCK-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2358.8 [10,51] MODULE-NOT-PRESENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2408.9 [10,234] IOM-DISCONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2458.10 [10,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2508.11 [10,239] HW-FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2578.12 [10,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
9 Class 11: BTS-TRANS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2739.1 [11,22] LOOP-TO-EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2749.2 [11,50] LOSS-OF-INCOMING-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2779.3 [11,66] AIS-2M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2809.4 [11,81] LOSS-OF-FRAME-ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2839.5 [11,86] LOSS-OF-CRC-MULTIFRAME-ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2869.6 [11,99] ERROR-RATE >E-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2899.7 [11,100] ERROR-RATE >E-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2929.8 [11,102] ERROR-RATE >E-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2959.9 [11,176] REMOTE-ALARM-INDICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2989.10 [11,177] PPP ALL1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3019.11 [11,178] PPP NO RECEIPT OF HDLC SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3029.12 [11,179] PPP RECEIPT OF TERMINATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3039.13 [11,180] HDLC HIGH ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3049.14 [11,181] HDLC MEDIUM ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3059.15 [11,182] HDLC LOW ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
10 BTS Alarm Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30710.1 BTS Alarms with Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30810.2 TLV Coding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
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Preface
PrefacePurpose The purpose of the alarm dictionary is to provide the operator with a structured
method for handling alarm messages generated by the BTS.This document contains a list of all BTS alarms, and the actions required toremove them.Alarms are displayed at the OMC-R terminal and at the LMT to inform theoperator of system faults.
Note: When a fault occurs, a number of alarms can be generated simultaneously.These alarms must be analyzed as a group to determine the precise fault.
Document Pertinence This document applies to release B11 of the BSS.This document contains IP transport in the BSS related information. Thisfeature is available commercially from Release B11 MR3.
Whats New In Edition 06Release name was changed in Document pertinence.The following alarms have been updated:
[3,11] SW-PROBLEM (Section 4.1)[8,32] MODULE-INSERTED (Section 6.7)
In Edition 05Description improvement for alarm [5,239] HW-FAILURE (Section 5.11) andits corrective action.
In Edition 04Alarm numbers 16, 17 and 18 have been added for alarm [3,14]WRONG-CONFIGURATION (TRE) (Section 4.3.1).Alarm number 16 was added for alarm [10,239] HW-FAILURE (TRE) (Section8.11.1).Alarm number 7 was added for alarm [1,237] HW-DEGRADED (Section 2.5)was added.Corrective action update for alarm number 15 of alarm [3,14]WRONG-CONFIGURATION (RA) (Section 4.3.2).Description improvement for alarm [5,24] SUBRACK-POWER (Section 5.7).
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Preface
In Edition 03The alarm Antenna Hopping not supported has been added in [3,14]WRONG-CONFIGURATION (RA) (Section 4.3.2).Description improvement in:
State change commands translation (Section 1.2.2)LMT Alarm Messages (Section 1.4).
In Edition 02Description improvement in:
[5,237] HW-DEGRADED (EACB) (Section 5.10.2)[10,239] HW-FAILURE (TRE) (Section 8.11.1)
[5,237] HW-DEGRADED (RA) (Section 5.10.3) was added.
In Edition 01First release of the document.This document contains information about the following new features:
New ALMAP FM Module replacing AS in Alarm Type (Section 1.3.2)Removal of the support of BTS with DRFU in Alarm Description (Section1.5.2) and TLV Coding (Section 10.2).
Audience This document is aimed at telecommunications operators responsible forperforming O&M fault handling and troubleshooting tasks.
Assumed Knowledge The operator must be familiar with the following:
Alcatel-Lucent O&M concepts for the BSS
Fault management
Use of OMC-R and BTS NEM
SBL hierarchies of the BTS
Telecommunications techniques including line transmission and switching.
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1 Introduction
This section describes the structure of the BTS alarm messages.
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1 Introduction
1.1 OverviewThis alarm dictionary provides additional information that is not displayed in thealarm messages sent to the OMC-R, BSC or TSS terminals.The dictionary contains alarm definitions for each alarm type produced bythe BSS.Each definition describes the:
Alarm description
Impact on System
Methods for further fault isolation
Corrective actions.
The descriptions of the alarms in this document is MO based for OMC -Rterminal purpose. For BTS LMT purpose, the SBL related information isadded in brackets if applicable.
1.2 Relationships Between SBLs and MOsThe BSS generates SBL based alarm indicators. For the 9153 OMC-Rpurpose, this information is translated into MO format.This section defines the relationships between SBL and MO formats.
1.2.1 SBL State to MO State TranslationThe SBL state is translated into a related MO status according to following table:
SBL stateMO administrativestate
MO operationalstate MO availability state MO control state
OPR Locked No change {} {}
IT Unlocked Enabled {} {}
FIT Unlocked Enabled Degraded {}
FLT Unlocked Disabled Failed {}
EF Unlocked Disabled Dependency/failed {}
FOS Unlocked Disabled Off-line/failed {}
SOS Unlocked Disabled Dependency {}
UT Locked No change Under test {}
WTC Shutting down Enabled {} {}
MSD/MSA Unlocked No change {} suspended
Table 1: SBL state to MO state translation
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1.2.2 State change commands translationState changes of the MO equipment & functions can be done by OMC-R,the state changes of the SBLs by the BTS-LMT. The following table showsthe translation of the commands.
OMC-R LMT
Lock Disable
Unlock Init
Shutdown Disable with WTC
Test Test
Verify Verify
Reset Reset
Restart Restart
Table 2: OMC-R to LMT state change commands translation
See document 9153 OMC-R Surveillance Handbook for use of the 9153OMC-R commands, see document BTS NEM User Guide for the use of theBTS LMT commands.
1.2.3 Mapping of MO Perceived Severity to BSS Alarm CategoryThe following table shows the mapping between the MO Perceived Severityand the BSS Alarm Category.
MO Perceived Severity BSS Alarm Category BSS Alarm Condition
Cleared - End
Critical VPMA, SA Begin
Major PMA Begin
Minor DMA Begin
Warning MI Begin
Indeterminate all categories Event
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1 Introduction
1.3 9153 OMC-R Alarm Surveillance InformationIn the Alarm Surveillance of the 9153 OMC-R efficient means to control,supervise and manage equipment problems in the MFS are provided.Alarms or Alarm notifications consist of messages sent by network resourcesthat have detected problems or failures in the network. These alarms aredisplayed in lists while alarm counters keep track of statistics. By clicking on analarm in the list, the operator gets detailed information. FM displays informationas described below.
1.3.1 Object IdentificationThe Object Identification identifies the resource that raised the alarm.Object identification gives information about:
The resource type (Object Class)The resource name (Friendly Name). For a board, the Friendly Name alsoshows the boards location by rack, shelf and slot. For BTS 9100 outdooronly: If the alarm message displays the RIT location A,0,0, the RIT islocated in the COMI/CODI side compartment.
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1.3.2 Alarm TypeThe Alarm Type identifies the type of problem the alarm refers to.This information is sub-divided into:
evenType. Table 3 describes the five evenTypes
probable Cause
perceived Severity: gives the severity level of the alarm. Table 4 describesthe severity levels.
evenType Indicates....
Communication a problem with a procedure or process used to convey information fromone point to another in the network.
Quality of Service degradation in the quality of service in the network.
Processing Error a software or processing fault.
Equipment an equipment fault.
Environmental a problem in the enclosure containing the equipment.
Table 3: Event Types
Severity Level Indicates...
Critical a serious fault condition which requires immediate corrections. Example: amanaged object goes out of service.
Major a fault condition which requires urgent correction action. Example: severedegradation in the operation of a managed object.
Minor a fault condition which does not affect service but corrective action shouldbe taken to avoid a more serious fault.
Warning detection of a potential fault condition. Action should be taken to diagnoseand correct the problem to avoid a more serious fault condition.
Indeterminate the severity level cannot be defined by the resource which raised the alarm.
Cleared the alarm was cleared by the resource which raised the alarm.
Table 4: Alarm Severity Levels
In addition the Object Identification and Alarm Type information, all alarmsalways give the date and time of the alarm. An alarm may also contain optionalinformation, such as the notification id. Refer to the FM on-line help for moredetailed information on FM.
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1 Introduction
1.4 LMT Alarm MessagesThe format of Alarms displayed at a LMT differs from that in the OMC-R.For more information about the BTS LMT see BTS NEM User Guide.
1.4.1 BTS LMT Alarm Message ParametersDepending on the type of alarm and in which window it is viewed, an alarmmessage contains all or most of the parameters listed in this section.
1.4.1.1 Message IdentityThe identity number given to the alarm message stored in the database.
1.4.1.2 Event TimeThe time the message was issued at its source or received at the BTS LMT.
1.4.1.3 ClassificationThe characteristics of the alarm, consisting of:
Alarm Class name and number - as shown in the Alarm Dictionary
Alarm Type name and number - as shown in the Alarm Dictionary
Alarm Number - dependent on the Alarm Class and Type. See theappropriate dictionary entry for the valid alarm numbers for a particular alarm
Alarm Condition - has one of the following values:begin - alarm on. For fatal failures, the affected SBL changes state toFLT or FOS. For non-fatal failures, the affected SBL changes state to FITend - alarm off. Indicates the successful recovery of the system. Theaffected SBL may not change state if other alarms related to theSBL are onevent - occurrence of anomaly. No action is required unless it occursfrequently. Event alarms are of short duration and the affected SBLdoes not change state. The system retry/recovery mechanism hascleared the fault.
1.4.1.4 LocationThe origin of the alarm, consisting of:
Unit type
Unit number
SBL type
SBL number and subnumber, if appropriate.
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1.4.1.5 SBL StatesIf a fatal alarm occurs and the affected SBL changes state to FOS, the systemisolates the faulty equipment if it cannot be initialized. After a repair action, theoperator normally initializes the equipment.If a fatal alarm occurs and the affected SBL changes state to FLT, the systemresets the faulty equipment. When the alarm ceases, the system automaticallyinitializes the equipment.If a non-fatal alarm or event occurs, the affected SBLs are put into the FIT state.In the worst situation, the equipment operates in a degraded mode.An SBL has one of the following (current) states:
IT
FIT
Faulty
EF
FOS
OPR
SOS
WTC
UT
NEQ
MSD
MSD AUTO
Refer to the document Operations & Maintenance Principles for a descriptionof the states.
1.4.1.6 Suspected RITThe information for the suspected RIT is displayed if the system is able todetermine the location of the fault.The information consists of:
Unit type
Unit number
RIT type
Physical location - the position of the RIT board within the cabinet, definedfor the rack, shelf and slot. For BTS 9100 outdoor BTS only: If thealarm message displays the RIT location A,0,0, the RIT is located in theCOMI/CODI side compartment.
If more than one RIT is shown in the list, the RIT most likely to be causing thefault is indicated. Replace this RIT first and initialize it. If the fault persists,replace another RIT from the list and initialize it.
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1.4.1.7 Additional InformationSome alarms provide additional information. If the additional information isdisplayed as a text message, the original information from the BSS has beendecoded.If the additional information is not decoded, it is displayed as pairs ofhexadecimal digits. At the BTS NEM, the additional information consists ofnumbers in the range 0 to 255. Each number represents the contents of onepair of digits.Decoding additional information digits is described in section 10 .
Decoding Additional Information from AlarmsDecoding BTS or BSC additional information must only be attempted byAlcatel-Lucent support personnel.If a fault persists after corrective actions have been taken, send a copy of thealarm message containing the additional information to the Alcatel-Lucentsupport office.
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1.5 BTS Alarm InformationThis section describes the definition of alarms as they appear on the OMC-Rand the alarm description given in the document.
1.5.1 Alarm DefinitionThe alarms are defined as follows:
1.5.1.1 specific ProblemsThis parameter, when present, identifies further refinements to the probableCause of the alarm. It qualifies the chosen probable Cause and may beused by the managed object class to specify a set of identifiers for use inmanaged object classes. The parameter is either a set of integers or a setof object identifiers.
1.5.1.2 eventTypeThe eventType attribute identifies the basic type of the alarm.It provides a list of standard types:
Communication: associated with the procedures and/or processes requiredto convey information from one point to another.
Quality of Service: associated with a degradation of the quality of service.
Processing Error: associated with a software or processing fault.
Equipment: associated with an equipment fault.
Environmental: associated with a condition relating to an enclosure inwhich the equipment resides.
1.5.1.3 probable CauseThis attribute defines the probable cause of the alarm. Its value belongs toa set of possible values either defined in recommendation X.721, M3100and GSM 11.12 or defined for a particular Telecommunication ManagementNetwork (TMN) project.
1.5.1.4 perceived SeverityThis attribute defines six severity levels. The severity levels indicate how thecapability of the managed object is affected.The levels are:
Critical: indicates that an immediate corrective action is required. Thisseverity is reported, when a managed object becomes totally out of serviceand its capability must be restored.
Major: indicates that an urgent corrective action is required. This severityis reported, when there is a severe degradation in the capability of themanaged object and its full capability must be restored.Minor: indicates a non-service affecting fault condition and that correctiveaction should be taken in order to prevent a more serious fault. This severityis reported, when the detected alarm condition is not currently degrading thecapacity of the managed object.
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1 Introduction
Warning: indicates a potential or impending fault, before any significanteffect have been felt. Action(s) should be taken to further diagnose (ifnecessary) and correct the problem in order to prevent it from becoming amore serious service affecting fault.
Indeterminate: indicates that the severity level cannot be defined by theresource raising the alarm.
Cleared: indicates the clearing of one or more previously alarms for thismanaged object with the same Alarm type, Probable Cause and Specificproblems (if given).
1.5.2 Alarm Description1.5.2.1 Banner
Each BSS alarm definition starts with an identification banner which allows thelocation of the appropriate definition. It takes the form:[7,246] FU CONFIG-FAIL
1.5.2.2 Alarm DescriptionAlarm Description describes the alarm and, where appropriate, the differencesto the default perceived severities and alarm numbers.
1.5.2.3 Impact on SystemThe description of the impact on Telecom and O&M system contains a tableindicating which part of the system is affected by the fault in terms of loss,degradation or none.For example, if a cell is affected, the cell column in the table contains acheck (X) in either the Loss or Degradation row. For different impact cases(redundancy, diversity, etc.) other symbols are used.The table shows the worst case, even though redundancy may be provided.
1.5.2.4 Corrective ActionsSo solve the current alarm a graphical workflow chart is used. It shows therequired procedures by checks, tests and actions to determine the fault andfinally to solve the alarm.Checks, tests and thus resulting corrective actions are provided with apriority on remote at the OMC-R and then by service on-site, to minimize themaintenance effort.By clicking on a dedicated action field, a link to the detailed description of thetask will be opened.
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[5,11] POWERSUPPLYU
no
ContactSystem Support
Power supplyoperational?
yes Alarmsolved
9100 BTS: Replace PM08, which LED is
off or red *
Onsite
Check Power Supplies are switched on
Onsite
Check cables/connectors to control unit, power module and EACB
Onsite
noAlarm persists?
yes
Alarmsolved
9100 BTS: Replace PM11, which LED is
off or red *
Onsite
OR9100 BTS: Replace PM12, which LED is
off or red *
Onsite
OR9100 BTS: Replace PM18, which LED is
off or red *OR
Onsite
Start field with alarm numberand alarm name
Remote action fields
Onsite action fields
End fields
Decision field
Decision field
Figure 1: Graphical workflow for corrective actions
This figure shows an example of a graphical workflow and describes thedifferent flowchart fields. Useful hints for safety and required tools are addedas appropriate.
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1 Introduction
1.5.3 Additional Informationsection BTS Alarm Additional Information (Section 10) describes the decodingof the additional information.Some alarms provide additional information. If the additional information isdisplayed as a text message, the original information from the BSS has beendecoded.If the additional information is not decoded, it is displayed as pairs ofhexadecimal digits. At the BSC terminal, the additional information consistsof numbers in the range 0 to 255. Each number represents the contentsof one pair of digits.
Decoding Additional Information from AlarmsDecoding BSC additional information must only be attempted by Alcatel-Lucentsupport personnel.If a fault persists after corrective actions have been taken, send a copy of thealarm message containing the additional information to the Alcatel-Lucentsupport office.
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2 Class 1: CLK Alarms
2 Class 1: CLK Alarms
This section defines the alarms for the Class 1: CLK alarm class.
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2 Class 1: CLK Alarms
2.1 [1,6] MCL-FATAL-ALspecific Problems MCL-FATAL-AL
event Type Equipment
probable Cause Equipment Malfunction
perceived Severity Major (PMA)
Alarm Description Fatal internal alarm on the Clock Unit.
Alarm Number 1 : Module faulty with unknown cause due to access failure2 : The internal clock is defective4 : Fault on the clock signal is detected by other module5 : Autorestart failure
If the CLLK is redundant on this BTS, the telecom functions are not affected.If no redundancy is available however, the cell(s) fed by the reporting CLLK are lost.BTS 9100: There is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thusthe BTS is lost.
Impact BSS Cell(s) Signaling CallsLoss - X(no red.) X(no red.) X(no red.)
Degradation X(no red.) - - -
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2.1.1 BTS 9100 Corrective Actions
[1,6] MCLFATALAL
Alarmsolved
yesClock operational?
no
Onsite
no
ContactSystem Support
Reset Function BTS
Replace SUMP, SUMA
Clock operational?
yes Alarmsolved
Figure 2: MCL-FATAL-AL: BTS 9100 Corrective Actions
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2 Class 1: CLK Alarms
2.1.2 BTS 9110/9110-E Corrective Actions
[1,6] MCLFATALAL
Alarmsolved
yesClock operational?
no
Onsite
no
ContactSystem Support
Reset Function BTS
Disconnect mains power from ACCO
to Basic Unit
BTS operational?
yes Alarmsolved
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower
mounted BTSOR OR
Onsite
Replace BTS A910
noBTSoperational?
yes
Alarmsolved
Figure 3: MCL-FATAL-AL: BTS 9110/9110-E Corrective Actions
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2.2 [1,12] CLOCK-FAULTspecific Problems CLOCK-FAULT
event Type Equipment
probable Cause Timing Problem
perceived Severity Major (PMA), Minor (DMA)
Alarm Description Major (PMA)/Minor (DMA) : Fault on the clock signals detected by severalclock users in the BTS (e.g. FHU, CU, FU).Major (PMA) : If the CLLK alarm disappears and the OMU loses the alarminformation, this alarm is sent by the OMU as a dummy alarm. It indicatesthat the CLLK is FOS and requires operator initialization.If the alarm has unknown cause, it indicates that more detailed alarmswere reported before and are available at OMC-R.
If the clock system is redundant on this BTS, the telecom functions are not affected.If, however, no redundancy is available, the channels supported by the CLLK/CLDB are lost.BTS 9100: There is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thusthe BTS is lost.
Impact BSS Cell(s) Signaling Calls
Loss - X(no red.) X(no red.) X(no red.)Degradation X(no red.) - - -
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2 Class 1: CLK Alarms
2.2.1 BTS 9100 Corrective Actions
[1,12] CLOCKFAULT
Alarmsolved
yesClock operational?
no
Onsite
no
ContactSystem Support
Reset Function BTS
Replace SUMP, SUMA
Clock operational?
yes Alarmsolved
Figure 4: CLOCK-FAULT: BTS 9100 Corrective Actions
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2.2.2 BTS 9110/9110-E Corrective Actions
[1,12] CLOCKFAULT
Alarmsolved
yesClock operational?
no
Onsite
no
ContactSystem Support
Reset Function BTS
Disconnect mains power from ACCO
to Basic Unit
BTS operational?
yes Alarmsolved
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower
mounted BTSOR OR
Onsite
Replace BTS A910
noBTS
operational?
yes
Alarmsolved
Figure 5: CLOCK-FAULT: BTS 9110/9110-E Corrective Actions
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2 Class 1: CLK Alarms
2.3 [1,31] MCL-XCLKspecific Problems MCL-XCLK
event Type Equipment
probable Cause Equipment Malfunction
perceived Severity Major (PMA)
Alarm Description An error has been detected in the input of the External Reference Clock.
Alarm Number 1 : Loss of input signal clock from external reference clock, in slave mode.2 : Loss of Frame Number input, in slave mode.3 : Loss of Frame Signal, in slave mode.
If the CLLK is redundant on this BTS the telecom functions are not affected.If, however, no redundancy is available, the cell(s) fed by the reporting CLLK are lost.Impact BSS Cell(s) Signaling CallsLoss - X(no red.) X(no red.) X(no red.)Degradation X(no red.) - - -
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2.3.1 BTS 9100 Corrective Actions
[1,31] MCLXCLK
Alarmsolved
yesClock operational?
no
Onsite
no
ContactSystem Support
Solve that alarm(s) first
Replace SUMP, SUMA
Clock operational?
yes Alarmsolved
Onsite
Check cables/connectors between clock unit on master BTS and reporting clock unit
yes
Alarm on feeding clock unit
of master BTS events?
noReset Function
BTS
Figure 6: MCL-XCLK: BTS 9100 Corrective Actions
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2 Class 1: CLK Alarms
2.3.2 BTS 9110/9110-E Corrective Actions
[1,31] MCLXCLK
Onsite
no
ContactSystem Support
Disconnect mains power from ACCO
to Basic Unit
BTS operational?
yesAlarmsolved
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower
mounted BTS
OR
OR
Onsite
Replace BTS A910
no BTSoperational?
yes
Alarmsolved
Alarmsolved
yes
Clock operational?
noSolve that alarm(s) first
Onsite
Check cables/connectors between clock unit on master BTS and reporting clock unit
yes
Alarm on feeding clock unit
of master BTS events?
no Reset Function BTS
Figure 7: MCL-XCLK: BTS 9110/9110-E Corrective Actions
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2 Class 1: CLK Alarms
2.4 [1,234] IOM-DISCONNECTIONspecific Problems IOM-DISCONNECTION
event Type Equipment
probable Cause Equipment Malfunction
perceived Severity Minor (DMA)
Alarm Description There is a loss of communication with the clock on the IOM bus.
Telecom functions are not affected.
Impact BSS Cell(s) Signaling CallsLoss - - - -
Degradation - - - -
2.4.1 Corrective ActionsContact your Alcatel-Lucent system support.
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2 Class 1: CLK Alarms
2.5 [1,237] HW-DEGRADEDspecific Problems HW-DEGRADED
event Type Equipment
probable Cause Equipment Malfunction
perceived Severity Minor (DMA), Warning (MI)
Alarm Description The processing of the clock is degraded.
Alarm Number 1: The PCM synchronization is not available.2: The GPS synchronization is lost.3: GPS module failure.4: GPS antenna failure.5: GPS LNA failure.6: Not enough satellites are visible.7: Frequency synchronization is lost.
Telecom functions are not affected.
Impact BSS Cell(s) Signaling Calls
Loss - - - -
Degradation - - - -
Required tools and materials :
PCM test tools
GPS test tools
Replacement tools, see appropriate replacement procedure.
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2 Class 1: CLK Alarms
2.5.1 9100 BTS, Alarm Number 1 Corrective Actions
[1,237] HWDEGRADED
no
ContactSystem Support
Reset BTS
yes
yesRelated transmission
alarms?
no
Solve this alarms
Alarmsolved
no
yes
Alarm Number 1
Alarm persists?
WAIT 20 minutes(Clock
synchronisation ongoing)
Alarm persists?
Alarm persists?
Power OFF BTS.Wait 30 seconds.
Power ON BTS.Wait until BTS is operationsl again.
Alarm persists?
Check / correct internal 13MHz clock Alarm persists?
Check E1 link clock with line provider
Replace SUMx Alarm persists?
Alarm persists?
yes
yes
yes
yes
yes
no
no
no
no
no
Figure 8: HW-DEGRADED: 9100 BTS, Alarm Number 1 Corrective Actions
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2 Class 1: CLK Alarms
2.5.2 9100 BTS, Alarm Number 2, 3, 4 , 5 and 6 Corrective Actions
[1,237] HWDEGRADED
Alarm Number 2, 3, 4, 5 and 6
no
ContactSystem Support
Reset BTS
yes
yesRelated transmission
alarms?
no
Solve this alarms
Alarmsolved
no
yes
Alarm persists?
WAIT 20 minutes(Clock
synchronisation ongoing)
Alarm persists?
Alarm persists?
Power OFF BTS.Wait 30 seconds.
Power ON BTS.Wait until BTS is operationsl again.
Alarm persists?
Check / correct internal 13MHz clock Alarm persists?
Check E1 link clock with line provider
Replace SUMx Alarm persists?
Alarm persists?
yes
yes
yes
yes
yes
no
no
no
no
Check GPS equipment Alarm persists?
yes
no
no
Figure 9: HW-DEGRADED: BTS 9100, Alarm Number 2, 3, 4, 5 and 6 Corrective Actions
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2 Class 1: CLK Alarms
2.5.3 9100 BTS, Alarm Number 7 Corrective Actions
[1,237] HWDEGRADED
Alarm Number 7
ContactSystem Support
AlarmsolvedAlarm persists?
Check / correct NTP server configuration
yes
no
Figure 10: HW-DEGRADED: BTS 9100, Alarm Number 7 Corrective Actions
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2 Class 1: CLK Alarms
2.5.4 9110 Micro BTS/9110-E Micro BTS , Alarm Number 1 CorrectiveActions
[1,237] HWDEGRADED
no
ContactSystem Support
Reset BTS
yes
yesRelated transmission
alarms?
no
Solve this alarms
Alarmsolved
no
yes
Alarm Number 1
Alarm persists?
WAIT 20 minutes(Clock
synchronisation ongoing)
Alarm persists?
Alarm persists?
Power OFF BTS.Wait 30 seconds.
Power ON BTS.Wait until BTS is operationsl again.
Alarm persists?
Check / correct internal 13MHz clock Alarm persists?
Check E1 link clock with line provider
Replace 9110 Micro BTS / 9110E Micro BTS
Alarm persists?
Alarm persists?
yes
yes
yes
yes
yes
no
no
no
no
no
Figure 11: HW-DEGRADED: 9110 Micro BTS/9110-E Micro BTS , Alarm Number 1 Corrective Actions
36 / 320 3BK 21625 AAAA PCZZA Ed.06
2 Class 1: CLK Alarms
2.5.5 9110 Micro BTS/9110-E Micro BTS, Alarm Number 2 CorrectiveActions
[1,237] HWDEGRADED
Alarm Number 2
no
ContactSystem Support
Reset BTS
yes
yesRelated transmission
alarms?
no
Solve this alarms
Alarmsolved
no
yes
Alarm persists?
WAIT 20 minutes(Clock
synchronisation ongoing)
Alarm persists?
Alarm persists?
Power OFF BTS.Wait 30 seconds.
Power ON BTS.Wait until BTS is operationsl again.
Alarm persists?
Check / correct internal 13MHz clock Alarm persists?
Check E1 link clock with line provider
Replace 9110 Micro BTS / 9110E Micro BTS
Alarm persists?
Alarm persists?
yes
yes
yes
yes
yes
no
no
no
no
Check GPS equipment Alarm persists?
yes
no
no
Figure 12: HW-DEGRADED: 9110 Micro BTS/9110-E Micro BTS ,Alarm Number 2 Corrective Actions
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2 Class 1: CLK Alarms
2.6 [1,248] RESTARTspecific Problems RESTART
event Type Processing Error
probable Cause Application Subsystem Failure
perceived Severity Warning (MI)
Alarm Description The TRANSandCLOCK has performed a successful autorestart.
Alarm Number 1 : A fatal exception has occurred on a P, or a P SW error is detectedin operational state.2 : A watchdog reset has occurred.
Telecom functions are not affected.
Impact BSS Cell(s) Signaling Calls
Loss - - - -
Degradation - - - -
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2 Class 1: CLK Alarms
2.6.1 BTS 9100 Corrective Actions
[1,248] RESTART
Alarmsolved
yesClock operational?
no
no
ContactSystem Support
Reset Function BTS
Replace SUMP, SUMA
Clock operational?
yes Alarmsolved
Onsite
Alarm is reported very often on one
board?
no
yes
Figure 13: RESTART: BTS 9100 Corrective Actions
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2 Class 1: CLK Alarms
2.6.2 BTS 9110/9110-E Corrective Actions
[1,248] RESTART
Alarmsolved
yesClock operational?
no
no
Reset Function BTS
Clock operational?
yes
Alarmsolved
Alarm is reported very often on one
board?
no
yes
Onsite
Disconnect mains power from ACCO
to Basic Unit
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower mounted
BTSOR OR
no
ContactSystem Support
BTS operational?
yes Alarmsolved
Onsite
Replace BTS A910
Figure 14: RESTART: BTS 9110/9110-E Corrective Actions
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3 Class 2: OMU Alarms
3 Class 2: OMU Alarms
This section defines the alarms for the Class 2: OMU alarm class.
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3 Class 2: OMU Alarms
3.1 [2,1] LOSS OF TWIN CONFIGURATIONspecific Problems LOSS OF TWIN CONFIGURATION
event Type Processing Error
probable Cause softwareProgramAbnomallyTerminated
perceived Severity Warning (MI)
Alarm Description This event arrives in seldom circumstances where storage has beendestroyed or is no more readable.Any other alarms should be checked and repaired first.The OMU will apply the default twin configuration.
Alarm Number 1 : OMU does not retrieve the twin configuration.
Telecom functions are not affected.
Impact BSS Cell(s) Signaling Calls
Loss - - - -
Degradation - - - -
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3 Class 2: OMU Alarms
3.1.1 Corrective Actions[2,1] LOSS OF TWIN
CONFIGURATION
no
ContactSystem Support
Set the desired configuration from
OMCR if selectable due to cabling
Alam cleared?yes
Alarmsolved
Alam cleared?
From BTS LMT perform the
modification of the HW configuration
Replace SUMA board
Alam cleared?yes
yes
no
no
On site
Figure 15: LOSS OF TWIN CONFIGURATION Corrective Actions
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3 Class 2: OMU Alarms
3.2 [2,247] RESETspecific Problems RESET
event Type Processing Error
probable Cause softwareProgramAbnomallyTerminated
perceived Severity Warning (MI)
Alarm Description An OMU reset is performed. The Alarm Number indicates the reason forthe reset.During the reset procedure, the OMU had a BTS software download andstarted its operational software. It distributed the configuration data to allBTSs and rebuilt its internal database.
Alarm Number 3 : Triggered by Watchdog (any reason).4 : External scenario failure.5 : Lack of internal resources.6 : Internal scenario time out.7 : Microprocessor exception.8 : Mains alarm end.
Telecom functions are not affected.
Impact BSS Cell(s) Signaling CallsLoss - - - -
Degradation - - - -
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3 Class 2: OMU Alarms
3.2.1 Alarm Number 3 Corrective ActionsThe hardware is faulty or there is a bug in the software. If only one BTS isconcerned or the alarm occurs repeatedly, replace the faulty hardware.
[2,247] RESET
no
ContactSystem Support
OMUoperational?
yes Alarmsolved
9100:Replace SUMP, SUMA, SUMX
9110/9110E Micro BTS: Replace
9110/9110E Micro BTS
Onsite Onsite
OR
Figure 16: RESET: Alarm Number 3 Corrective Actions
3.2.2 Alarm Number 4 Corrective ActionsThe communication with the BSC is disturbed.
[2,247] RESET
Onsite
Check cables and connectors to BSC
no
ContactSystem Support
OMUoperational?
yes Alarmsolved
Onsite
Figure 17: RESET: Alarm Number 4 Corrective Actions
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3 Class 2: OMU Alarms
3.2.3 Alarm Number 5 Corrective ActionsThere is a problem with the memory allocation.
[2,247] RESET
ContactSystem Support
Figure 18: RESET: Alarm Number 5 Corrective Actions
3.2.4 Alarm Number 6 Corrective ActionsThe OMU detects a problem in the running OMU software and attempts to itclean up.
[2,247] RESET
ContactSystem Support
Figure 19: RESET: Alarm Number 6 Corrective Actions
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3 Class 2: OMU Alarms
3.2.5 Alarm Number 7 Corrective ActionsAn interrupt caused by an address or by a bus problem.If the alarm occurs repeatedly :
[2,247] RESET
no
ContactSystem Support
OMUoperational?
yes Alarmsolved
9100 BTS:Replace SUMP, SUMA, SUMX
9110/9110E Micro BTS: Replace
9110/9110E Micro BTS
Onsite Onsite
OR
Figure 20: RESET: Alarm Number 7 Corrective Actions
3.2.6 Alarm Number 8 Corrective ActionsThe power supply is again available for the BTS.
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3 Class 2: OMU Alarms
3.3 [2,248] RESTARTspecific Problems RESTART
event Type Processing Error
probable Cause Application Subsystem Failure
perceived Severity Warning (MI)
Alarm Description An OMU restart is performed successfully. The reason for the restart isindicated in the Alarm Number field.During the restart procedure the OMU has restarted its software, distributedits configuration data to all BTS units, and re-built its internal database.
Alarm Number 1 : Lack of internal resources, allocating the memory.2 : Triggered for OMU-CPF replacement.3 : The OMU detects an internal scenario time out in the running OMUsoftware, and attempts to clean it up.4 : Microprocessor exception - an interrupt is caused by an address ora bus problem.
Telecom functions are not affected.
Impact BSS Cell(s) Signaling CallsLoss - - - -
Degradation - - - -
3.3.1 Corrective ActionsNone. If the problem persists, a reset is triggered automatically.
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4 Class 3: SW-AN Alarms
4 Class 3: SW-AN Alarms
This section defines the alarms for the Class 3: SW-AN alarm class.
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4 Class 3: SW-AN Alarms
4.1 [3,11] SW-PROBLEM4.1.1 [3,11] SW-PROBLEM (CLLK)specific Problems SW-PROBLEM
event Type Processing Error
probable Cause software Program Abnormally Terminated
perceived Severity Nbr 1...3:Major (PMA)Nbr 4, 5: Minor (DMA), Warning (MI)
Alarm Description The software is corrupted or bad.
Alarm Number 1 : Error detected during the configuration with saved parameters ininitialization state: saved parameters are corrupted and cannot be used forthe auto-restart sequence.2 : Error detected during the SW activation procedure in the faultlocalization state, or a check-sum error is detected in operational state.3 : A fatal exception has occurred on P, or a P SW error is detected in astate other than the operational state.4 : An error has occurred during the SW activation procedure, triggeredby the OMU in the initialization state. The alarm is not fatal because theTRANS&CLOCK uses the previous FW.5 : An error has occurred which is linked to a software download. Theerror was detected during the downloading procedure from the OMU ininitialization state (packet sequence, global file checksum). This alarm isnot fatal because the TRANS&CLOCK uses the previous FW.
If the CLLK is redundant on this BTS, the telecom functions are not affected.For the BTS 9100: there is no clock redundancy available, so the cells fed by the reporting CLLK arelost, thus the BTS is lost.
Impact BSS Cell(s) Signaling CallsLoss - X(no red.) X(no red.) X(no red.)
Degradation X(no red.) - - -
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4 Class 3: SW-AN Alarms
4.1.1.1 BTS 9100 Corrective Actions[3,11] SWPROBLEM
(CLLK)L
Alarmsolved
yesClock operational?
no
Onsite
no
ContactSystem Support
Reset Function BTS
Replace SUMP, SUMA
Clock operational?
yes Alarmsolved
Figure 21: SW-PROBLEM (CLLK): BTS 9100 Corrective Actions
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4 Class 3: SW-AN Alarms
4.1.1.2 BTS 9110/9110-E Corrective Actions[3,11] SWPROBLEM
(CLLK)
Alarmsolved
yesClock operational?
no
Onsite
no
ContactSystem Support
Reset Function BTS
Disconnect mains power from ACCO
to Basic Unit
BTS operational?
yes Alarmsolved
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower
mounted BTSOR OR
Onsite
Replace 9110 BTS
noBTS
operational?
yes
Alarmsolved
Figure 22: SW-PROBLEM (CLLK): BTS 9110/9110-E Corrective Actions
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4 Class 3: SW-AN Alarms
4.1.2 [3,11] SW-PROBLEM (TRE)specific Problems SW-PROBLEM
event Type Processing Error
probable Cause software Program Abnormally Terminated
perceived Severity Major (PMA), Warning (MI)
Alarm Description The software is corrupted or bad.
1 : An error is detected during the configuration with saved parameters ininitialization state: saved parameters are corrupted and cannot be used forthe auto-restart sequence.Major (PMA) : The local recovery fails.Warning (MI) : The local recovery is successful.2 : An error is detected during the SW activation procedure in the faultlocalization state or check-sum error detected in operational state.Major (PMA) : The local recovery fails.Warning (MI) : The local recovery is successful.3: A fatal exception occurred on SCP or a SCP, the software error isdetected in another state than the operational state.Major (PMA) : The local recovery fails.Warning (MI) : The local recovery is successful.4 : An error detected during the software activation procedure, triggeredby the OMU in initialization state.5 : An error is linked to software down-load. The error is detected duringthe down-loading procedure from the SUM, in initialization state (packetsequence, global file check-sum, etc.).6 : A watchdog has occurred and an auto-restart has failed.7 : A bad parameter is detected in the TRE CPF.
Alarm Number
8: LRA triggered on G3 TRE as consequence of SCP RTF supervisionalgoritm.
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4 Class 3: SW-AN Alarms
The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hoppingor not, the BSC reduces the number of channels supported by the cell.If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanismsregain the cells functionality. (*).If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cellis lost. (X).Impact BSS Cell(s) Signaling CallsLoss - X(no red.) X(no red.) X(no red.)#*
Degradation X(no red.) #* - -
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4 Class 3: SW-AN Alarms
4.1.2.1 BTS 9100 Corrective Actions
Disable RF PowerUse the BTS NEM to disable RA before disconnecting RF cables.Initialize RA after work.
[3,11] SWPROBLEM (TRE)
Alarmsolved
yesTRE operational?
no
Onsite
no
ContactSystem Support
Lock Function TRE
Unlock Function TRE
Replace TRE
TREoperational?
yes Alarmsolved
Alarm is reported from more
than one TRE?
ContactSystem Support
yes
no
Figure 23: SW-PROBLEM (TRE): BTS 9100 Corrective Actions
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4 Class 3: SW-AN Alarms
4.1.2.2 BTS 9110/9110-E Corrective Actions[3,11] SWPROBLEM
(TRE)
Alarmsolved
yesBTS
operational?
no
Reset Function BTS
Alarm is reported from more
than one BTS?
ContactSystem Support
yes
no
Onsite
no
ContactSystem Support
Disconnect mains power from ACCO
to Basic Unit
BTS operational?
yes Alarmsolved
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower
mounted BTSOR OR
Onsite
Replace 9110 BTS
noBTS
operational?
yes
Alarmsolved
Figure 24: SW-PROBLEM (TRE): BTS 9110/9110-E Corrective Actions
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4 Class 3: SW-AN Alarms
4.1.3 [3,11] SW-PROBLEM (RA)specific Problems SW-PROBLEM
event Type Processing Error
probable Cause software Program Abnormally Terminated
perceived Severity Minor (DMA), Warning (MI)
Alarm Description The software is corrupted or bad.
Alarm Number 1 : Error detected during the configuration with saved parameters ininitialization state: saved parameters are corrupted and cannot be used forthe auto-restart sequence.2 : Error detected during the SW activation procedure in the faultlocalization state or check-sum error detected in operational state.3: A fatal exception occurred on SCP or a SCP, the SW error is detected inanother state than the operational state.5 : Error linked to software down-load. Error detected during thedown-loading procedure from the OMU, in initialization state (packetsequence, global file check-sum, etc.).
The transmission quality is degraded.
Impact BSS Cell(s) Signaling CallsLoss - - - -
Degradation - - X X
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4 Class 3: SW-AN Alarms
4.1.3.1 Corrective Actions
Disable RF PowerUse the BTS NEM to disable RA before disconnecting RF cables.Initialize RA after work.
[3,11] SWPROBLEM (RA)
Alarmsolved
yesRA operational?
no
Onsite
no
ContactSystem Support
Lock Function RA
Unlock Function RA
Replace ANX, ANY, ANC
RAoperational?
yes Alarmsolved
Alarm is reported from more
than one BTS?
ContactSystem Support
yes
no
Figure 25: SW-PROBLEM (RA): Corrective Actions
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4 Class 3: SW-AN Alarms
4.2 [3,13] TELECOM-CONFIG-FAILspecific Problems TELECOM-CONFIG-FAIL
event Type Processing Error
probable Cause Configuration Or Customization Error
perceived Severity Warning (MI)
Alarm Description A Telecom Configuration Parameter error has been detected.
Alarm Number 1 : There is a rejection of the telecom configuration parametersrelated to Hand-Over and Power Control (parameters includedin BS_POWER_CONTROL, MS_POWER_CONTROL orPREPROCESS_CONFIGURE messages) in the operational state.A message is missing in the list of telecom messages received.2 : The TLC_CONFIG_T timer (supervision of reception of telecomconfiguration on RSL) has elapsed after an O&M configuration orre-configuration.3 : Incorrect sys info 3 parameters have been received in the operationalstate.
4 : Inconsistent telecom configuration messages have been received fromthe BSC after an O&M reconfiguration.5 : No correct BCCH info messages have been received from the BSCafter an O&M reconfiguration.
Telecom functions are not affected. The old configuration is still running.
Impact BSS Cell(s) Signaling Calls
Loss - - - -
Degradation - - - -
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4 Class 3: SW-AN Alarms
4.2.1 Corrective Actions[3,13] TELECOM
CONFIGFAIL
no
ContactSystem Support
Check OMU CPF
Correct BTS Characteristic
Alarm persists?
yes
Alarmsolved
Figure 26: TELECOM-CONFIG-FAIL: Corrective Actions
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4 Class 3: SW-AN Alarms
4.3 [3,14] WRONG-CONFIGURATION4.3.1 [3,14] WRONG-CONFIGURATION (TRE)specific Problems WRONG-CONFIGURATION
event Type Processing Error
probable Cause Configuration Or Customization Error
perceived Severity Major (PMA)
Alarm Description The parameters are not consistent with the capacity of the equipment.
Alarm Number 1 : The CDM radio definition per TS is inconsistent with the hopping type.2 : The CDM frequency range is inconsistent with the actual frequencyrange.3 : The CDM cell range is inconsistent with the extended cell support.4 : There are files missing in SUM memory for a given module type.5 : The RSL rate between CDM and Abis is inconsistent.6 : The CDM capability is inconsistent with the actual capability.7 : A bad parameter is detected in configuration data.8 : There is no RSL/TCH mapping available for the TRE.9 : The RSL mapping is wrong, the TRE does not support a RSL on theindicated Abis interface.11 : The TRE does not support the required PS capabilities.16 : The bandwidth per MC-module is larger than the PA RF BW.17 : Wrong OML/RSL multiplexing rule.18 : The multi-carrier class is not compatible with the multi-carrier classcapability.
The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hoppingor not, the BSC reduces the number of channels supported by the cell.If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanismsregain the cells functionality, calls are lost. (*)If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cellis lost. (X).Impact BSS Cell(s) Signaling Calls
Loss - X(no red.) X(no red.) X(no red.)#*Degradation X(no red.) #* - -
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4 Class 3: SW-AN Alarms
4.3.1.1 Alarm Number 1, 2, 3, 6, Corrective Actions[3,14]
WRONGCONFIGURATION (TRE)
no
ContactSystem Support
Compare CDM value with TRE
capability
Correct parameter values according to TRE
capability
Alarm persists?
yes
Alarmsolved
no
Other TRE alarms
event?Solve TRE alarm(s) first
yes
Reset effected TCU
Figure 27: WRONG-CONFIGURATION (TRE): Alarm Number 1, 2, 3, 6,Corrective Actions
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4 Class 3: SW-AN Alarms
4.3.1.2 Alarm Number 4, Corrective Actions
[3,14]WRONGCONFIGURATION
(TRE)
no
ContactSystem Support
Download the masterfile and the application
file
Replace the masterfile
Alarm persists?
yes
Alarmsolved
no
Other TRE alarms
event?
Solve TRE alarm(s) first
yes
Reset effected TCU
Figure 28: WRONG-CONFIGURATION (TRE): Alarm Number 4, CorrectiveActions
3BK 21625 AAAA PCZZA Ed.06 63 / 320
4 Class 3: SW-AN Alarms
4.3.1.3 Alarm Number 5, Corrective Actions[3,14]
WRONGCONFIGURATION (TRE)
no
ContactSystem Support
Compare CDM value with RSL rate
Correct parameter values according to TRE
capability
Alarm persists?
yes
Alarmsolved
no
Other TRE alarms
event?Solve TRE alarm(s) first
yes
Reset effected TCU
Figure 29: WRONG-CONFIGURATION (TRE): Alarm Number 5, CorrectiveActions
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4 Class 3: SW-AN Alarms
4.3.1.4 Alarm Number 7, 9, Corrective Actions[3,14]
WRONGCONFIGURATION (TRE)
no
ContactSystem Support
Compare CDM value
Correct parameter values according to TRE
capability
Alarm persists?
yes
Alarmsolved
no
Other TRE alarms
event?Solve TRE alarm(s) first
yes
Reset effected TCU
Figure 30: WRONG-CONFIGURATION (TRE): Alarm Number 7, 9, CorrectiveActions
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4 Class 3: SW-AN Alarms
4.3.1.5 Alarm Number 8, Corrective Actions[3,14]
WRONGCONFIGURATION(TRE)
no
ContactSystem Support
Compare transmission
settings
Introduce RSL/TCH mapping
Alarm persists?
yes
Alarmsolved
no
Other TRE alarms
event?Solve TRE alarm(s) first
yes
Reset effected TCU
Initialize TRE
Figure 31: WRONG-CONFIGURATION (TRE): Alarm Number 8, CorrectiveActions
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4 Class 3: SW-AN Alarms
4.3.1.6 Alarm Number 11, Corrective Actions[3,14]
WRONGCONFIGURATION(TRE)
no
ContactSystem Support
Compare CDM value with BTS
capability
Correct parameter values with correct Abis configuration according to BTS
capability
Alarm persists?
yes
Alarmsolved
Reset effected BTS
Figure 32: WRONG-CONFIGURATION (TRE): Alarm Number 11, CorrectiveActions
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4 Class 3: SW-AN Alarms
4.3.1.7 Alarm Number 16, Corrective Actions[3,14]
WRONGCONFIGURATION(TRE)
no
ContactSystem Support
Choose a lower bandwidth per
MCTRE module.
Alarm persists?
yes
Alarmsolved
Figure 33: WRONG-CONFIGURATION (TRE): Alarm Number 16, CorrectiveActions
4.3.1.8 Alarm Number 17, Corrective Actions[3,14]
WRONGCONFIGURATION(TRE)
no
ContactSystem Support
For Multicarrier modules 16 kb/s rate for RSL is not allowed.Correct the RSL rate.
Alarm persists?
yes
Alarmsolved
Figure 34: WRONG-CONFIGURATION (TRE): Alarm Number 17, CorrectiveActions
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4.3.1.9 Alarm Number 18, Corrective Actions[3,14]
WRONGCONFIGURATION(TRE)
no
ContactSystem Support
Choose the correct multicarrier class.
Alarm persists?
yes
Alarmsolved
Figure 35: WRONG-CONFIGURATION (TRE): Alarm Number 18, CorrectiveActions
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4 Class 3: SW-AN Alarms
4.3.2 [3,14] WRONG-CONFIGURATION (RA)specific Problems WRONG-CONFIGURATION
event Type Processing Error
probable Cause Configuration Or Customization Error
perceived Severity Nbr. 2: Major (PMA)Nbr. 4, 7, 10: Minor (DMA), Warning (MI)
Alarm Description The parameters are not consistent with the capacity of the equipment.
Alarm Number 2 : The CDM frequency range is inconsistent with the actual frequencyrange.4 : There are files missing in OMU memory for a given module type.7 : A bad parameter is detected in configuration data.The sector cannot provide the required maximum output power (SBL stateFIT, severity DMA).10 :
The sector cannot provide the required maximum output power (SBLstate FIT, severity DMA)In case of cell shared, the power of secondary is lower than the oneof the main sector.
In unbalanced TRX output power configuration, at least one of the TREsof this sector cannot provide the requested output power.
15: Antenna Hopping not supported.
The quality of transmission is degraded.
Impact BSS Cell(s) Signaling CallsLoss - - - -
Degradation - - X X
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4.3.2.1 Alarm Number 2, 7,10, Corrective Actions[3,14]
WRONGCONFIGURATION(RA)
no
ContactSystem Support
Compare CDM value with RA
capability
Correct parameter values according to RA
capability
Alarm persists?
yes
Alarmsolved
Reset effected RA
Figure 36: WRONG-CONFIGURATION (RA): Alarm Number 2, 7, 10,Corrective Actions
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4 Class 3: SW-AN Alarms
4.3.2.2 Alarm Number 4, Corrective Actions[3,14]
WRONGCONFIGURATION (RA)
no
ContactSystem Support
Compare CDM value with RA
capability
Replace masterfile
Alarm persists?
yes
Alarmsolved
Reset effected RA
Figure 37: WRONG-CONFIGURATION (RA): Alarm Number 4, CorrectiveActions
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4.3.2.3 Alarm Number 15 Corrective Actions[3, 14]
WRONGCONFIGURATION (RA)
Alarmsolved
yes
ContactSystem Support
No hardware supporting Antenna Hopping is
available.There are two solutions:
Onsite
Disable Antenna Hopping
feature for the impacted sector
Insert TWIN TRE module
Alarm persists?
no
or
Figure 38: WRONG-CONFIGURATION (RA): Alarm Number 15, CorrectiveAction
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4 Class 3: SW-AN Alarms
4.3.3 [3,14] WRONG-CONFIGURATION (BTS)specific Problems WRONG-CONFIGURATION
event Type Processing Error
probable Cause Configuration Or Customization Error
perceived Severity Minor (DMA), Warning (MI)
Alarm Description The parameters are not consistent with the capacity of the equipment.
Alarm Number 12 : A configuration with 2 PCM links is not supported.13 : The OML is not on Abis 1.14 : The configuration via the Qmux is not allowed with 2 PCM links.
There is no impact.
Impact BSS Cell(s) Signaling Calls
Loss - - - -
Degradation - - - -
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4.3.3.1 Alarm Number 12, 14, Corrective Actions[3,14]
WRONGCONFIGURATION (BTS)
no
ContactSystem Support
Compare CDM value with BTS
capability
Correct parameter values according to BTS
capability
Alarm persists?
yes
Alarmsolved
Reset effected BTS
Figure 39: WRONG-CONFIGURATION (BTS): Alarm Number 12, 14,Corrective Actions
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4 Class 3: SW-AN Alarms
4.3.3.2 Alarm Number 13, Corrective Actions[3,14]
WRONGCONFIGURATION (BTS)
no
ContactSystem Support
Compare CDM value with BTS
capability
Place OML TS on Abis 1
Alarm persists?
yes
Alarmsolved
Reset effected BTS
Figure 40: WRONG-CONFIGURATION (BTS): Alarm Number 13, CorrectiveActions
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4 Class 3: SW-AN Alarms
4.4 [3,246] CONFIG-FAIL4.4.1 [3,246] CONFIG-FAIL (CLLK)specific Problems CONFIG-FAIL
event Type Processing Error
probable Cause Configuration Or Customization Error
perceived Severity Nbr 1: Major (PMA))Nbr 3, 4: Minor (DMA), Warning (MI)
Alarm Description There is a scenario-failure for TRANS&CLOCK.
Alarm Number 1 : An error in the initialization or re-configuration is detected, due to theabsence of an answer to the message "OMU, UNKNOWN_MESSAGE,inconvenient sub-state".3 : A SW downloading or SW activation failure is detected by theOMU, due to the absence of an answer to the message "OMU.UNKNOWN_MESSAGE, inconvenient sub -state". This alarm is not fatalbecause the TRANS&CLOCK uses the previous SW.4 : A transmission configuration failure is detected by the OMU due to noanswer to the OMU, an UNKNOWN MESSAGE or an inconvenient substate.This alarm has no fatal consequences, because the TRANS&CLOCK willuse the previous transmission settings.
If the CLLK is redundant on this BTS, the telecom functions are not affected.For the BTS 9100: there is no clock redundancy available, so the cells fed by the reporting CLLK arelost, thus the BTS is lost.
Impact BSS Cell(s) Signaling Calls
Loss - X(no red.) X(no red.) X(no red.)Degradation X(no red.) - - -
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4.4.1.1 BTS 9100 Corrective Actions[3,246] CONFIGFAIL
(CLLK)
no
ContactSystem Support
Check validity of parameters
Correct parameter values according to BTS capability
Alarm persists?
yes
Alarmsolved
Reset effected BTS
Onsite
Replace SUMP, SUMA
noAlarm persists? Alarmsolved
yes
Figure 41: CONFIG-FAIL (CLLK): BTS 9100 Corrective Actions
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4.4.1.2 BTS 9110/9110-E Corrective Actions[3,246] CONFIGFAIL
(CLLK)
Alarmsolved
yes
no
Onsite
no
ContactSystem Support
Disconnect mains power from ACCO
to Basic Unit
BTS operational?
yesAlarmsolved
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower mounted
BTSOR OR
Onsite
Replace BTS A910
no BTSoperational?
yes
Alarmsolved
BTSoperational?
Reset Function BTS
Check validity of parameters
Correct parameter values according to BTS capability
Figure 42: CONFIG-FAIL (CLLK): BTS 9110/9110-E Corrective Actions
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4 Class 3: SW-AN Alarms
4.4.2 [3,246] CONFIG-FAIL (RA)specific Problems CONFIG-FAIL
event Type Processing Error
probable Cause Configuration Or Customization Error
perceived Severity Nbr 2: Major (PMA)Nbr 1: Minor (DMA)
Alarm Description There is a scenario-failure for ANX or RA.
Alarm Number 1 : An error in the initialization is detected due to no answer to OMU,UNKNOWN_MESSAGE, inconvenient sub-state.2 : An error in the initialization is detected due to failure in initialization of allTREs connected to this ANX or RA.
Telecom functions are not affected.
Impact BSS Cell(s) Signaling Calls
Loss - - - -
Degradation - - - -
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4.4.2.1 BTS 9100 Corrective Actions
Disable RF PowerUse the BTS NEM to disable RA before disconnecting RF cables.Initialize RA after work.
[3,246] CONFIGFAIL (RA)
Alarmsolved
yesRA operational?
no
Onsite
no
ContactSystem Support
Lock Function RA
Unlock Function RA
Replace ANX, ANY, ANC
RAoperational?
yes Alarmsolved
Figure 43: CONFIG-FAIL (RA): BTS 9100 Corrective Actions
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4 Class 3: SW-AN Alarms
4.4.2.2 BTS 9110/9110-E Corrective Actions
[3,246] CONFIGFAIL (RA)
Alarmsolved
yes
no
Onsite
no
ContactSystem Support
Disconnect mains power from ACCO
to Basic Unit
BTS operational?
yesAlarmsolved
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower
mounted BTSOR OR
Onsite
Replace BTS A910
noBTSoperational?
yes
Alarmsolved
BTSoperational?
Reset Function BTS
Figure 44: CONFIG-FAIL (RA): BTS 9110/9110-E Corrective Actions
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4.4.3 [3,246] CONFIG-FAIL (TRE)specific Problems CONFIG-FAIL
event Type Processing Error
probable Cause Configuration Or Customization Error
perceived Severity Major (PMA)
Alarm Description There is a scenario failure for TRE.An error in the initialization is detected due to no answer to OMU,UNKNOWN_MESSAGE, inconvenient sub-state.
The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hoppingor not, the BSC reduces the number of channels supported by the cell.If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanismsregain the cells functionality, calls are lost. (*).If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cellis lost. (X).Impact BSS Cell(s) Signaling Calls
Loss - X(no red.) X(no red.) X(no red.)#*Degradation X(no red.) #* - -
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4.4.3.1 BTS 9100 Corrective Actions
Disable RF PowerUse the BTS NEM to disable RA before disconnecting RF cables.Initialize RA after work.
[3,246] CONFIGFAIL (TRE)
Alarmsolved
yesTREoperational?
no
Onsite
no
ContactSystem Support
Lock Function TRE
Unlock Function TRE
Replace TRE
TREoperational?
yes Alarmsolved
Figure 45: CONFIG-FAIL (TRE): BTS 9100 Corrective Actions
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4 Class 3: SW-AN Alarms
4.4.3.2 BTS 9110/9110-E Corrective Actions[3,246] CONFIGFAIL
(TRE)
Alarmsolved
yes
no
Onsite
no
ContactSystem Support
Disconnect mains power from ACCO
to Basic Unit
BTS operational?
yesAlarmsolved
Onsite
After 30 s repower the BTS
Onsite
Switch off Battery Backup Switch and
Main Power switch in Side Support Cabinet
Onsite
Switch off mains power fuse for tower
mounted BTSOR OR
Onsite
Replace BTS A910
noBTSoperational?
yes
Alarmsolved
BTSoperational?
Reset Function BTS
Figure 46: CONFIG-FAIL (TRE): BTS 9110/9110-E Corrective Actions
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5 Class 5: ENVIR Alarms
5 Class 5: ENVIR Alarms
This section defines the alarms for the Class 5: ENVIR alarm class.
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5 Class 5: ENVIR Alarms
5.1 [5,1] FAN-ALARMspecific Problems FAN-ALARM
event Type Environmental
probable Cause Heating Or Ventilation Or Cooling System Problem
perceived Severity Minor (PMA)Alarm Description A single fan is faulty - this is a warning, not yet critical.
5 : FAN alarm for 9110-E BTS (Master).10 : FAN alarm for 9110-E BTS (Slave 1).20 : FAN alarm for 9110-E BTS (Slave 2).11 : FAN alarm for 9110-E BTS (Slave 11).12 : FAN alarm for 9110-E BTS (Slave 12).21 : FAN alarm for 9110-E BTS (Slave 21).22 : FAN alarm for 9110-E BTS (Slave 22).
Telecom functions are not affected.
Impact BSS Cell(s) Signaling CallsLoss - - - -
Degradation - - - -
5.1.1 Corrective Actions
[5,1] FANALARM
no
ContactSystem Support
Fanoperational?
yes Alarmsolved
Onsite
A9100:Replace FANU;
FACBOR
A9110E:Replace Fan
Cassete
Onsite
Figure 47: FAN-ALARM: Corrective Actions
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5 Class 5: ENVIR Alarms
5.2 [5,11] POWER-SUPPLY-Uspecific Problems POWER-SUPPLY-U
event Type Equipment
probable Cause PowerProblem
perceived Severity Critical (VPMA), Warning (MI)
Alarm Description At least two power supply modules have failed. Some TRE are switchedOFF autonomously by the BTS.BTS 9100: At least one PM08/PM11 module is operational.If PM12/PM18 used: The BTS uses the backup batteries and the availablePM12/PM18 modules.
During a defined delay, the configuration is kept, the Telecom functions are not affected.After the end of the previous delay, a minimal configuration is selected with the TRE supporting theBCCH. (#).If the battery is empty, the cells are lost. (X).Impact BSS Cell(s) Signaling CallsLoss - X X # X
Degradation # X # - -
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5.2.1 Corrective Actions
[5,11] POWERSUPPLYU
no
ContactSystem Support
Power supplyoperational?
yes Alarmsolved
9100 BTS: Replace PM08, which LED is
off or red *
Onsite
Check Power Supplies are switched on
Onsite
Check cables/connectors to control unit, power module and EACB
Onsite
noAlarm persists?
yes
Alarmsolved
9100 BTS: Replace PM11, which LED is
off or red *
Onsite
OR9100 BTS: Replace PM12, which LED is
off or red *
Onsite
OR
* If RIT location is A,0,0, the RIT is located in 9100 BTS COMI/CODI outdoor side compartment
9100 BTS: Replace PM18, which LED is
off or red *OR
Onsite
Figure 48: POWER-SUPPLY-U: Corrective Actions
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5.3 [5,12] POWER-SUPPL