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BTS Alarm Dictionary

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Alcatel-Lucent GSM BTS Alarm Dictionary BTS Document Reference Guide Release B11 3BK 21625 AAAA PCZZA Ed.06
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  • Alcatel-Lucent GSM

    BTS Alarm Dictionary

    BTS Document

    Reference Guide

    Release B11

    3BK 21625 AAAA PCZZA Ed.06

  • Status RELEASED

    Short title BTS Alarm Dictionary

    All rights reserved. Passing on and copying of this document, useand communication of its contents not permitted without writtenauthorization from Alcatel.

    BLANK PAGE BREAK

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  • Contents

    ContentsPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    1.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101.2 Relationships Between SBLs and MOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101.3 9153 OMC-R Alarm Surveillance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121.4 LMT Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141.5 BTS Alarm Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

    2 Class 1: CLK Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212.1 [1,6] MCL-FATAL-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222.2 [1,12] CLOCK-FAULT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252.3 [1,31] MCL-XCLK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282.4 [1,234] IOM-DISCONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312.5 [1,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322.6 [1,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

    3 Class 2: OMU Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413.1 [2,1] LOSS OF TWIN CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423.2 [2,247] RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443.3 [2,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

    4 Class 3: SW-AN Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494.1 [3,11] SW-PROBLEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504.2 [3,13] TELECOM-CONFIG-FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594.3 [3,14] WRONG-CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 614.4 [3,246] CONFIG-FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

    5 Class 5: ENVIR Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 875.1 [5,1] FAN-ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 885.2 [5,11] POWER-SUPPLY-U . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 895.3 [5,12] POWER-SUPPLY-NU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 915.4 [5,13] CONTROL-UNIT-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 935.5 [5,20] MAINS-AL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 965.6 [5,23] POWER-SHUTDOWN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 985.7 [5,24] SUBRACK-POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1015.8 [5,31] TEMPERATURE-WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1035.9 [5,32] FATAL TEMPERATURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1075.10 [5,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1095.11 [5,239] HW-FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

    6 Class 8: Global BTS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1236.1 [8,3] RESYNCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1246.2 [8,4] IGNORE EQUIPMENT OVER 12 TRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1256.3 [8,5] TOO MANY PLUGGED MODULES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1266.4 [8,8] HW-RESYNCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1276.5 [8,30] BCB-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1286.6 [8,31] IOM-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1316.7 [8,32] MODULE-INSERTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1346.8 [8,247] RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1416.9 [8,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

    7 Class 9: BTS-EXTERNAL Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1437.1 [9,1...56] EXT-ALARM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1447.2 [9,1] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1467.3 [9,2] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1487.4 [9,3] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1507.5 [9,4] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

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    7.6 [9,5] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1557.7 [9,6] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1577.8 [9,7] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1597.9 [9,8] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1617.10 [9,9] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1637.11 [9,10] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1657.12 [9,11] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1677.13 [9,12] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1697.14 [9,13] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1717.15 [9,14] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1737.16 [9,15] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1757.17 [9,16] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1777.18 [9,17] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1797.19 [9,18] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1817.20 [9,19] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1837.21 [9,20] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1857.22 [9,21] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1877.23 [9,22] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1897.24 [9,23] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1917.25 [9,24] EXT-ALARM (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1937.26 [9,25] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1957.27 [9,26] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1957.28 [9,27] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1967.29 [9,28] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1967.30 [9,29] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1977.31 [9,30] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1977.32 [9,31] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1987.33 [9,32] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1987.34 [9,33] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997.35 [9,34] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997.36 [9,35] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2007.37 [9,36] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2007.38 [9,37] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2017.39 [9,38] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2017.40 [9,39] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2027.41 [9,40] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2027.42 [9,41] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2037.43 [9,42] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2037.44 [9,43] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2047.45 [9,44] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2047.46 [9,45] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2057.47 [9,46] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2057.48 [9,47] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2067.49 [9,48] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2067.50 [9,49] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2077.51 [9,50] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2077.52 [9,51] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2087.53 [9,52] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2087.54 [9,53] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2097.55 [9,54] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2097.56 [9,55] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2107.57 [9,56] EXT-ALARM for 9110-E (Default) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

    8 Class 10: RX-TX Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2118.1 [10,1] RSL-LINK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2128.2 [10,3] RX-CABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2158.3 [10,10] TRE-VSWR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2198.4 [10,11] ANTENNA-VSWR-WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

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    8.5 [10,12] ANTENNA-VSWR-URGENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2268.6 [10,21] MODULE-FRAME-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2308.7 [10,22] MODULE-CLOCK-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2358.8 [10,51] MODULE-NOT-PRESENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2408.9 [10,234] IOM-DISCONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2458.10 [10,237] HW-DEGRADED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2508.11 [10,239] HW-FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2578.12 [10,248] RESTART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

    9 Class 11: BTS-TRANS Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2739.1 [11,22] LOOP-TO-EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2749.2 [11,50] LOSS-OF-INCOMING-SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2779.3 [11,66] AIS-2M . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2809.4 [11,81] LOSS-OF-FRAME-ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2839.5 [11,86] LOSS-OF-CRC-MULTIFRAME-ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2869.6 [11,99] ERROR-RATE >E-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2899.7 [11,100] ERROR-RATE >E-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2929.8 [11,102] ERROR-RATE >E-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2959.9 [11,176] REMOTE-ALARM-INDICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2989.10 [11,177] PPP ALL1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3019.11 [11,178] PPP NO RECEIPT OF HDLC SIGNAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3029.12 [11,179] PPP RECEIPT OF TERMINATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3039.13 [11,180] HDLC HIGH ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3049.14 [11,181] HDLC MEDIUM ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3059.15 [11,182] HDLC LOW ERRONEOUS FRAMES RATIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

    10 BTS Alarm Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30710.1 BTS Alarms with Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30810.2 TLV Coding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

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  • Preface

    PrefacePurpose The purpose of the alarm dictionary is to provide the operator with a structured

    method for handling alarm messages generated by the BTS.This document contains a list of all BTS alarms, and the actions required toremove them.Alarms are displayed at the OMC-R terminal and at the LMT to inform theoperator of system faults.

    Note: When a fault occurs, a number of alarms can be generated simultaneously.These alarms must be analyzed as a group to determine the precise fault.

    Document Pertinence This document applies to release B11 of the BSS.This document contains IP transport in the BSS related information. Thisfeature is available commercially from Release B11 MR3.

    Whats New In Edition 06Release name was changed in Document pertinence.The following alarms have been updated:

    [3,11] SW-PROBLEM (Section 4.1)[8,32] MODULE-INSERTED (Section 6.7)

    In Edition 05Description improvement for alarm [5,239] HW-FAILURE (Section 5.11) andits corrective action.

    In Edition 04Alarm numbers 16, 17 and 18 have been added for alarm [3,14]WRONG-CONFIGURATION (TRE) (Section 4.3.1).Alarm number 16 was added for alarm [10,239] HW-FAILURE (TRE) (Section8.11.1).Alarm number 7 was added for alarm [1,237] HW-DEGRADED (Section 2.5)was added.Corrective action update for alarm number 15 of alarm [3,14]WRONG-CONFIGURATION (RA) (Section 4.3.2).Description improvement for alarm [5,24] SUBRACK-POWER (Section 5.7).

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  • Preface

    In Edition 03The alarm Antenna Hopping not supported has been added in [3,14]WRONG-CONFIGURATION (RA) (Section 4.3.2).Description improvement in:

    State change commands translation (Section 1.2.2)LMT Alarm Messages (Section 1.4).

    In Edition 02Description improvement in:

    [5,237] HW-DEGRADED (EACB) (Section 5.10.2)[10,239] HW-FAILURE (TRE) (Section 8.11.1)

    [5,237] HW-DEGRADED (RA) (Section 5.10.3) was added.

    In Edition 01First release of the document.This document contains information about the following new features:

    New ALMAP FM Module replacing AS in Alarm Type (Section 1.3.2)Removal of the support of BTS with DRFU in Alarm Description (Section1.5.2) and TLV Coding (Section 10.2).

    Audience This document is aimed at telecommunications operators responsible forperforming O&M fault handling and troubleshooting tasks.

    Assumed Knowledge The operator must be familiar with the following:

    Alcatel-Lucent O&M concepts for the BSS

    Fault management

    Use of OMC-R and BTS NEM

    SBL hierarchies of the BTS

    Telecommunications techniques including line transmission and switching.

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  • 1 Introduction

    1 Introduction

    This section describes the structure of the BTS alarm messages.

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  • 1 Introduction

    1.1 OverviewThis alarm dictionary provides additional information that is not displayed in thealarm messages sent to the OMC-R, BSC or TSS terminals.The dictionary contains alarm definitions for each alarm type produced bythe BSS.Each definition describes the:

    Alarm description

    Impact on System

    Methods for further fault isolation

    Corrective actions.

    The descriptions of the alarms in this document is MO based for OMC -Rterminal purpose. For BTS LMT purpose, the SBL related information isadded in brackets if applicable.

    1.2 Relationships Between SBLs and MOsThe BSS generates SBL based alarm indicators. For the 9153 OMC-Rpurpose, this information is translated into MO format.This section defines the relationships between SBL and MO formats.

    1.2.1 SBL State to MO State TranslationThe SBL state is translated into a related MO status according to following table:

    SBL stateMO administrativestate

    MO operationalstate MO availability state MO control state

    OPR Locked No change {} {}

    IT Unlocked Enabled {} {}

    FIT Unlocked Enabled Degraded {}

    FLT Unlocked Disabled Failed {}

    EF Unlocked Disabled Dependency/failed {}

    FOS Unlocked Disabled Off-line/failed {}

    SOS Unlocked Disabled Dependency {}

    UT Locked No change Under test {}

    WTC Shutting down Enabled {} {}

    MSD/MSA Unlocked No change {} suspended

    Table 1: SBL state to MO state translation

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  • 1 Introduction

    1.2.2 State change commands translationState changes of the MO equipment & functions can be done by OMC-R,the state changes of the SBLs by the BTS-LMT. The following table showsthe translation of the commands.

    OMC-R LMT

    Lock Disable

    Unlock Init

    Shutdown Disable with WTC

    Test Test

    Verify Verify

    Reset Reset

    Restart Restart

    Table 2: OMC-R to LMT state change commands translation

    See document 9153 OMC-R Surveillance Handbook for use of the 9153OMC-R commands, see document BTS NEM User Guide for the use of theBTS LMT commands.

    1.2.3 Mapping of MO Perceived Severity to BSS Alarm CategoryThe following table shows the mapping between the MO Perceived Severityand the BSS Alarm Category.

    MO Perceived Severity BSS Alarm Category BSS Alarm Condition

    Cleared - End

    Critical VPMA, SA Begin

    Major PMA Begin

    Minor DMA Begin

    Warning MI Begin

    Indeterminate all categories Event

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  • 1 Introduction

    1.3 9153 OMC-R Alarm Surveillance InformationIn the Alarm Surveillance of the 9153 OMC-R efficient means to control,supervise and manage equipment problems in the MFS are provided.Alarms or Alarm notifications consist of messages sent by network resourcesthat have detected problems or failures in the network. These alarms aredisplayed in lists while alarm counters keep track of statistics. By clicking on analarm in the list, the operator gets detailed information. FM displays informationas described below.

    1.3.1 Object IdentificationThe Object Identification identifies the resource that raised the alarm.Object identification gives information about:

    The resource type (Object Class)The resource name (Friendly Name). For a board, the Friendly Name alsoshows the boards location by rack, shelf and slot. For BTS 9100 outdooronly: If the alarm message displays the RIT location A,0,0, the RIT islocated in the COMI/CODI side compartment.

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  • 1 Introduction

    1.3.2 Alarm TypeThe Alarm Type identifies the type of problem the alarm refers to.This information is sub-divided into:

    evenType. Table 3 describes the five evenTypes

    probable Cause

    perceived Severity: gives the severity level of the alarm. Table 4 describesthe severity levels.

    evenType Indicates....

    Communication a problem with a procedure or process used to convey information fromone point to another in the network.

    Quality of Service degradation in the quality of service in the network.

    Processing Error a software or processing fault.

    Equipment an equipment fault.

    Environmental a problem in the enclosure containing the equipment.

    Table 3: Event Types

    Severity Level Indicates...

    Critical a serious fault condition which requires immediate corrections. Example: amanaged object goes out of service.

    Major a fault condition which requires urgent correction action. Example: severedegradation in the operation of a managed object.

    Minor a fault condition which does not affect service but corrective action shouldbe taken to avoid a more serious fault.

    Warning detection of a potential fault condition. Action should be taken to diagnoseand correct the problem to avoid a more serious fault condition.

    Indeterminate the severity level cannot be defined by the resource which raised the alarm.

    Cleared the alarm was cleared by the resource which raised the alarm.

    Table 4: Alarm Severity Levels

    In addition the Object Identification and Alarm Type information, all alarmsalways give the date and time of the alarm. An alarm may also contain optionalinformation, such as the notification id. Refer to the FM on-line help for moredetailed information on FM.

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  • 1 Introduction

    1.4 LMT Alarm MessagesThe format of Alarms displayed at a LMT differs from that in the OMC-R.For more information about the BTS LMT see BTS NEM User Guide.

    1.4.1 BTS LMT Alarm Message ParametersDepending on the type of alarm and in which window it is viewed, an alarmmessage contains all or most of the parameters listed in this section.

    1.4.1.1 Message IdentityThe identity number given to the alarm message stored in the database.

    1.4.1.2 Event TimeThe time the message was issued at its source or received at the BTS LMT.

    1.4.1.3 ClassificationThe characteristics of the alarm, consisting of:

    Alarm Class name and number - as shown in the Alarm Dictionary

    Alarm Type name and number - as shown in the Alarm Dictionary

    Alarm Number - dependent on the Alarm Class and Type. See theappropriate dictionary entry for the valid alarm numbers for a particular alarm

    Alarm Condition - has one of the following values:begin - alarm on. For fatal failures, the affected SBL changes state toFLT or FOS. For non-fatal failures, the affected SBL changes state to FITend - alarm off. Indicates the successful recovery of the system. Theaffected SBL may not change state if other alarms related to theSBL are onevent - occurrence of anomaly. No action is required unless it occursfrequently. Event alarms are of short duration and the affected SBLdoes not change state. The system retry/recovery mechanism hascleared the fault.

    1.4.1.4 LocationThe origin of the alarm, consisting of:

    Unit type

    Unit number

    SBL type

    SBL number and subnumber, if appropriate.

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  • 1 Introduction

    1.4.1.5 SBL StatesIf a fatal alarm occurs and the affected SBL changes state to FOS, the systemisolates the faulty equipment if it cannot be initialized. After a repair action, theoperator normally initializes the equipment.If a fatal alarm occurs and the affected SBL changes state to FLT, the systemresets the faulty equipment. When the alarm ceases, the system automaticallyinitializes the equipment.If a non-fatal alarm or event occurs, the affected SBLs are put into the FIT state.In the worst situation, the equipment operates in a degraded mode.An SBL has one of the following (current) states:

    IT

    FIT

    Faulty

    EF

    FOS

    OPR

    SOS

    WTC

    UT

    NEQ

    MSD

    MSD AUTO

    Refer to the document Operations & Maintenance Principles for a descriptionof the states.

    1.4.1.6 Suspected RITThe information for the suspected RIT is displayed if the system is able todetermine the location of the fault.The information consists of:

    Unit type

    Unit number

    RIT type

    Physical location - the position of the RIT board within the cabinet, definedfor the rack, shelf and slot. For BTS 9100 outdoor BTS only: If thealarm message displays the RIT location A,0,0, the RIT is located in theCOMI/CODI side compartment.

    If more than one RIT is shown in the list, the RIT most likely to be causing thefault is indicated. Replace this RIT first and initialize it. If the fault persists,replace another RIT from the list and initialize it.

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  • 1 Introduction

    1.4.1.7 Additional InformationSome alarms provide additional information. If the additional information isdisplayed as a text message, the original information from the BSS has beendecoded.If the additional information is not decoded, it is displayed as pairs ofhexadecimal digits. At the BTS NEM, the additional information consists ofnumbers in the range 0 to 255. Each number represents the contents of onepair of digits.Decoding additional information digits is described in section 10 .

    Decoding Additional Information from AlarmsDecoding BTS or BSC additional information must only be attempted byAlcatel-Lucent support personnel.If a fault persists after corrective actions have been taken, send a copy of thealarm message containing the additional information to the Alcatel-Lucentsupport office.

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  • 1 Introduction

    1.5 BTS Alarm InformationThis section describes the definition of alarms as they appear on the OMC-Rand the alarm description given in the document.

    1.5.1 Alarm DefinitionThe alarms are defined as follows:

    1.5.1.1 specific ProblemsThis parameter, when present, identifies further refinements to the probableCause of the alarm. It qualifies the chosen probable Cause and may beused by the managed object class to specify a set of identifiers for use inmanaged object classes. The parameter is either a set of integers or a setof object identifiers.

    1.5.1.2 eventTypeThe eventType attribute identifies the basic type of the alarm.It provides a list of standard types:

    Communication: associated with the procedures and/or processes requiredto convey information from one point to another.

    Quality of Service: associated with a degradation of the quality of service.

    Processing Error: associated with a software or processing fault.

    Equipment: associated with an equipment fault.

    Environmental: associated with a condition relating to an enclosure inwhich the equipment resides.

    1.5.1.3 probable CauseThis attribute defines the probable cause of the alarm. Its value belongs toa set of possible values either defined in recommendation X.721, M3100and GSM 11.12 or defined for a particular Telecommunication ManagementNetwork (TMN) project.

    1.5.1.4 perceived SeverityThis attribute defines six severity levels. The severity levels indicate how thecapability of the managed object is affected.The levels are:

    Critical: indicates that an immediate corrective action is required. Thisseverity is reported, when a managed object becomes totally out of serviceand its capability must be restored.

    Major: indicates that an urgent corrective action is required. This severityis reported, when there is a severe degradation in the capability of themanaged object and its full capability must be restored.Minor: indicates a non-service affecting fault condition and that correctiveaction should be taken in order to prevent a more serious fault. This severityis reported, when the detected alarm condition is not currently degrading thecapacity of the managed object.

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  • 1 Introduction

    Warning: indicates a potential or impending fault, before any significanteffect have been felt. Action(s) should be taken to further diagnose (ifnecessary) and correct the problem in order to prevent it from becoming amore serious service affecting fault.

    Indeterminate: indicates that the severity level cannot be defined by theresource raising the alarm.

    Cleared: indicates the clearing of one or more previously alarms for thismanaged object with the same Alarm type, Probable Cause and Specificproblems (if given).

    1.5.2 Alarm Description1.5.2.1 Banner

    Each BSS alarm definition starts with an identification banner which allows thelocation of the appropriate definition. It takes the form:[7,246] FU CONFIG-FAIL

    1.5.2.2 Alarm DescriptionAlarm Description describes the alarm and, where appropriate, the differencesto the default perceived severities and alarm numbers.

    1.5.2.3 Impact on SystemThe description of the impact on Telecom and O&M system contains a tableindicating which part of the system is affected by the fault in terms of loss,degradation or none.For example, if a cell is affected, the cell column in the table contains acheck (X) in either the Loss or Degradation row. For different impact cases(redundancy, diversity, etc.) other symbols are used.The table shows the worst case, even though redundancy may be provided.

    1.5.2.4 Corrective ActionsSo solve the current alarm a graphical workflow chart is used. It shows therequired procedures by checks, tests and actions to determine the fault andfinally to solve the alarm.Checks, tests and thus resulting corrective actions are provided with apriority on remote at the OMC-R and then by service on-site, to minimize themaintenance effort.By clicking on a dedicated action field, a link to the detailed description of thetask will be opened.

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  • 1 Introduction

    [5,11] POWERSUPPLYU

    no

    ContactSystem Support

    Power supplyoperational?

    yes Alarmsolved

    9100 BTS: Replace PM08, which LED is

    off or red *

    Onsite

    Check Power Supplies are switched on

    Onsite

    Check cables/connectors to control unit, power module and EACB

    Onsite

    noAlarm persists?

    yes

    Alarmsolved

    9100 BTS: Replace PM11, which LED is

    off or red *

    Onsite

    OR9100 BTS: Replace PM12, which LED is

    off or red *

    Onsite

    OR9100 BTS: Replace PM18, which LED is

    off or red *OR

    Onsite

    Start field with alarm numberand alarm name

    Remote action fields

    Onsite action fields

    End fields

    Decision field

    Decision field

    Figure 1: Graphical workflow for corrective actions

    This figure shows an example of a graphical workflow and describes thedifferent flowchart fields. Useful hints for safety and required tools are addedas appropriate.

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  • 1 Introduction

    1.5.3 Additional Informationsection BTS Alarm Additional Information (Section 10) describes the decodingof the additional information.Some alarms provide additional information. If the additional information isdisplayed as a text message, the original information from the BSS has beendecoded.If the additional information is not decoded, it is displayed as pairs ofhexadecimal digits. At the BSC terminal, the additional information consistsof numbers in the range 0 to 255. Each number represents the contentsof one pair of digits.

    Decoding Additional Information from AlarmsDecoding BSC additional information must only be attempted by Alcatel-Lucentsupport personnel.If a fault persists after corrective actions have been taken, send a copy of thealarm message containing the additional information to the Alcatel-Lucentsupport office.

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  • 2 Class 1: CLK Alarms

    2 Class 1: CLK Alarms

    This section defines the alarms for the Class 1: CLK alarm class.

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  • 2 Class 1: CLK Alarms

    2.1 [1,6] MCL-FATAL-ALspecific Problems MCL-FATAL-AL

    event Type Equipment

    probable Cause Equipment Malfunction

    perceived Severity Major (PMA)

    Alarm Description Fatal internal alarm on the Clock Unit.

    Alarm Number 1 : Module faulty with unknown cause due to access failure2 : The internal clock is defective4 : Fault on the clock signal is detected by other module5 : Autorestart failure

    If the CLLK is redundant on this BTS, the telecom functions are not affected.If no redundancy is available however, the cell(s) fed by the reporting CLLK are lost.BTS 9100: There is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thusthe BTS is lost.

    Impact BSS Cell(s) Signaling CallsLoss - X(no red.) X(no red.) X(no red.)

    Degradation X(no red.) - - -

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  • 2 Class 1: CLK Alarms

    2.1.1 BTS 9100 Corrective Actions

    [1,6] MCLFATALAL

    Alarmsolved

    yesClock operational?

    no

    Onsite

    no

    ContactSystem Support

    Reset Function BTS

    Replace SUMP, SUMA

    Clock operational?

    yes Alarmsolved

    Figure 2: MCL-FATAL-AL: BTS 9100 Corrective Actions

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  • 2 Class 1: CLK Alarms

    2.1.2 BTS 9110/9110-E Corrective Actions

    [1,6] MCLFATALAL

    Alarmsolved

    yesClock operational?

    no

    Onsite

    no

    ContactSystem Support

    Reset Function BTS

    Disconnect mains power from ACCO

    to Basic Unit

    BTS operational?

    yes Alarmsolved

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower

    mounted BTSOR OR

    Onsite

    Replace BTS A910

    noBTSoperational?

    yes

    Alarmsolved

    Figure 3: MCL-FATAL-AL: BTS 9110/9110-E Corrective Actions

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  • 2 Class 1: CLK Alarms

    2.2 [1,12] CLOCK-FAULTspecific Problems CLOCK-FAULT

    event Type Equipment

    probable Cause Timing Problem

    perceived Severity Major (PMA), Minor (DMA)

    Alarm Description Major (PMA)/Minor (DMA) : Fault on the clock signals detected by severalclock users in the BTS (e.g. FHU, CU, FU).Major (PMA) : If the CLLK alarm disappears and the OMU loses the alarminformation, this alarm is sent by the OMU as a dummy alarm. It indicatesthat the CLLK is FOS and requires operator initialization.If the alarm has unknown cause, it indicates that more detailed alarmswere reported before and are available at OMC-R.

    If the clock system is redundant on this BTS, the telecom functions are not affected.If, however, no redundancy is available, the channels supported by the CLLK/CLDB are lost.BTS 9100: There is no clock redundancy available, so the cells fed by the reporting CLLK are lost, thusthe BTS is lost.

    Impact BSS Cell(s) Signaling Calls

    Loss - X(no red.) X(no red.) X(no red.)Degradation X(no red.) - - -

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  • 2 Class 1: CLK Alarms

    2.2.1 BTS 9100 Corrective Actions

    [1,12] CLOCKFAULT

    Alarmsolved

    yesClock operational?

    no

    Onsite

    no

    ContactSystem Support

    Reset Function BTS

    Replace SUMP, SUMA

    Clock operational?

    yes Alarmsolved

    Figure 4: CLOCK-FAULT: BTS 9100 Corrective Actions

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  • 2 Class 1: CLK Alarms

    2.2.2 BTS 9110/9110-E Corrective Actions

    [1,12] CLOCKFAULT

    Alarmsolved

    yesClock operational?

    no

    Onsite

    no

    ContactSystem Support

    Reset Function BTS

    Disconnect mains power from ACCO

    to Basic Unit

    BTS operational?

    yes Alarmsolved

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower

    mounted BTSOR OR

    Onsite

    Replace BTS A910

    noBTS

    operational?

    yes

    Alarmsolved

    Figure 5: CLOCK-FAULT: BTS 9110/9110-E Corrective Actions

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  • 2 Class 1: CLK Alarms

    2.3 [1,31] MCL-XCLKspecific Problems MCL-XCLK

    event Type Equipment

    probable Cause Equipment Malfunction

    perceived Severity Major (PMA)

    Alarm Description An error has been detected in the input of the External Reference Clock.

    Alarm Number 1 : Loss of input signal clock from external reference clock, in slave mode.2 : Loss of Frame Number input, in slave mode.3 : Loss of Frame Signal, in slave mode.

    If the CLLK is redundant on this BTS the telecom functions are not affected.If, however, no redundancy is available, the cell(s) fed by the reporting CLLK are lost.Impact BSS Cell(s) Signaling CallsLoss - X(no red.) X(no red.) X(no red.)Degradation X(no red.) - - -

    28 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 2 Class 1: CLK Alarms

    2.3.1 BTS 9100 Corrective Actions

    [1,31] MCLXCLK

    Alarmsolved

    yesClock operational?

    no

    Onsite

    no

    ContactSystem Support

    Solve that alarm(s) first

    Replace SUMP, SUMA

    Clock operational?

    yes Alarmsolved

    Onsite

    Check cables/connectors between clock unit on master BTS and reporting clock unit

    yes

    Alarm on feeding clock unit

    of master BTS events?

    noReset Function

    BTS

    Figure 6: MCL-XCLK: BTS 9100 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 29 / 320

  • 2 Class 1: CLK Alarms

    2.3.2 BTS 9110/9110-E Corrective Actions

    [1,31] MCLXCLK

    Onsite

    no

    ContactSystem Support

    Disconnect mains power from ACCO

    to Basic Unit

    BTS operational?

    yesAlarmsolved

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower

    mounted BTS

    OR

    OR

    Onsite

    Replace BTS A910

    no BTSoperational?

    yes

    Alarmsolved

    Alarmsolved

    yes

    Clock operational?

    noSolve that alarm(s) first

    Onsite

    Check cables/connectors between clock unit on master BTS and reporting clock unit

    yes

    Alarm on feeding clock unit

    of master BTS events?

    no Reset Function BTS

    Figure 7: MCL-XCLK: BTS 9110/9110-E Corrective Actions

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  • 2 Class 1: CLK Alarms

    2.4 [1,234] IOM-DISCONNECTIONspecific Problems IOM-DISCONNECTION

    event Type Equipment

    probable Cause Equipment Malfunction

    perceived Severity Minor (DMA)

    Alarm Description There is a loss of communication with the clock on the IOM bus.

    Telecom functions are not affected.

    Impact BSS Cell(s) Signaling CallsLoss - - - -

    Degradation - - - -

    2.4.1 Corrective ActionsContact your Alcatel-Lucent system support.

    3BK 21625 AAAA PCZZA Ed.06 31 / 320

  • 2 Class 1: CLK Alarms

    2.5 [1,237] HW-DEGRADEDspecific Problems HW-DEGRADED

    event Type Equipment

    probable Cause Equipment Malfunction

    perceived Severity Minor (DMA), Warning (MI)

    Alarm Description The processing of the clock is degraded.

    Alarm Number 1: The PCM synchronization is not available.2: The GPS synchronization is lost.3: GPS module failure.4: GPS antenna failure.5: GPS LNA failure.6: Not enough satellites are visible.7: Frequency synchronization is lost.

    Telecom functions are not affected.

    Impact BSS Cell(s) Signaling Calls

    Loss - - - -

    Degradation - - - -

    Required tools and materials :

    PCM test tools

    GPS test tools

    Replacement tools, see appropriate replacement procedure.

    32 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 2 Class 1: CLK Alarms

    2.5.1 9100 BTS, Alarm Number 1 Corrective Actions

    [1,237] HWDEGRADED

    no

    ContactSystem Support

    Reset BTS

    yes

    yesRelated transmission

    alarms?

    no

    Solve this alarms

    Alarmsolved

    no

    yes

    Alarm Number 1

    Alarm persists?

    WAIT 20 minutes(Clock

    synchronisation ongoing)

    Alarm persists?

    Alarm persists?

    Power OFF BTS.Wait 30 seconds.

    Power ON BTS.Wait until BTS is operationsl again.

    Alarm persists?

    Check / correct internal 13MHz clock Alarm persists?

    Check E1 link clock with line provider

    Replace SUMx Alarm persists?

    Alarm persists?

    yes

    yes

    yes

    yes

    yes

    no

    no

    no

    no

    no

    Figure 8: HW-DEGRADED: 9100 BTS, Alarm Number 1 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 33 / 320

  • 2 Class 1: CLK Alarms

    2.5.2 9100 BTS, Alarm Number 2, 3, 4 , 5 and 6 Corrective Actions

    [1,237] HWDEGRADED

    Alarm Number 2, 3, 4, 5 and 6

    no

    ContactSystem Support

    Reset BTS

    yes

    yesRelated transmission

    alarms?

    no

    Solve this alarms

    Alarmsolved

    no

    yes

    Alarm persists?

    WAIT 20 minutes(Clock

    synchronisation ongoing)

    Alarm persists?

    Alarm persists?

    Power OFF BTS.Wait 30 seconds.

    Power ON BTS.Wait until BTS is operationsl again.

    Alarm persists?

    Check / correct internal 13MHz clock Alarm persists?

    Check E1 link clock with line provider

    Replace SUMx Alarm persists?

    Alarm persists?

    yes

    yes

    yes

    yes

    yes

    no

    no

    no

    no

    Check GPS equipment Alarm persists?

    yes

    no

    no

    Figure 9: HW-DEGRADED: BTS 9100, Alarm Number 2, 3, 4, 5 and 6 Corrective Actions

    34 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 2 Class 1: CLK Alarms

    2.5.3 9100 BTS, Alarm Number 7 Corrective Actions

    [1,237] HWDEGRADED

    Alarm Number 7

    ContactSystem Support

    AlarmsolvedAlarm persists?

    Check / correct NTP server configuration

    yes

    no

    Figure 10: HW-DEGRADED: BTS 9100, Alarm Number 7 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 35 / 320

  • 2 Class 1: CLK Alarms

    2.5.4 9110 Micro BTS/9110-E Micro BTS , Alarm Number 1 CorrectiveActions

    [1,237] HWDEGRADED

    no

    ContactSystem Support

    Reset BTS

    yes

    yesRelated transmission

    alarms?

    no

    Solve this alarms

    Alarmsolved

    no

    yes

    Alarm Number 1

    Alarm persists?

    WAIT 20 minutes(Clock

    synchronisation ongoing)

    Alarm persists?

    Alarm persists?

    Power OFF BTS.Wait 30 seconds.

    Power ON BTS.Wait until BTS is operationsl again.

    Alarm persists?

    Check / correct internal 13MHz clock Alarm persists?

    Check E1 link clock with line provider

    Replace 9110 Micro BTS / 9110E Micro BTS

    Alarm persists?

    Alarm persists?

    yes

    yes

    yes

    yes

    yes

    no

    no

    no

    no

    no

    Figure 11: HW-DEGRADED: 9110 Micro BTS/9110-E Micro BTS , Alarm Number 1 Corrective Actions

    36 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 2 Class 1: CLK Alarms

    2.5.5 9110 Micro BTS/9110-E Micro BTS, Alarm Number 2 CorrectiveActions

    [1,237] HWDEGRADED

    Alarm Number 2

    no

    ContactSystem Support

    Reset BTS

    yes

    yesRelated transmission

    alarms?

    no

    Solve this alarms

    Alarmsolved

    no

    yes

    Alarm persists?

    WAIT 20 minutes(Clock

    synchronisation ongoing)

    Alarm persists?

    Alarm persists?

    Power OFF BTS.Wait 30 seconds.

    Power ON BTS.Wait until BTS is operationsl again.

    Alarm persists?

    Check / correct internal 13MHz clock Alarm persists?

    Check E1 link clock with line provider

    Replace 9110 Micro BTS / 9110E Micro BTS

    Alarm persists?

    Alarm persists?

    yes

    yes

    yes

    yes

    yes

    no

    no

    no

    no

    Check GPS equipment Alarm persists?

    yes

    no

    no

    Figure 12: HW-DEGRADED: 9110 Micro BTS/9110-E Micro BTS ,Alarm Number 2 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 37 / 320

  • 2 Class 1: CLK Alarms

    2.6 [1,248] RESTARTspecific Problems RESTART

    event Type Processing Error

    probable Cause Application Subsystem Failure

    perceived Severity Warning (MI)

    Alarm Description The TRANSandCLOCK has performed a successful autorestart.

    Alarm Number 1 : A fatal exception has occurred on a P, or a P SW error is detectedin operational state.2 : A watchdog reset has occurred.

    Telecom functions are not affected.

    Impact BSS Cell(s) Signaling Calls

    Loss - - - -

    Degradation - - - -

    38 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 2 Class 1: CLK Alarms

    2.6.1 BTS 9100 Corrective Actions

    [1,248] RESTART

    Alarmsolved

    yesClock operational?

    no

    no

    ContactSystem Support

    Reset Function BTS

    Replace SUMP, SUMA

    Clock operational?

    yes Alarmsolved

    Onsite

    Alarm is reported very often on one

    board?

    no

    yes

    Figure 13: RESTART: BTS 9100 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 39 / 320

  • 2 Class 1: CLK Alarms

    2.6.2 BTS 9110/9110-E Corrective Actions

    [1,248] RESTART

    Alarmsolved

    yesClock operational?

    no

    no

    Reset Function BTS

    Clock operational?

    yes

    Alarmsolved

    Alarm is reported very often on one

    board?

    no

    yes

    Onsite

    Disconnect mains power from ACCO

    to Basic Unit

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower mounted

    BTSOR OR

    no

    ContactSystem Support

    BTS operational?

    yes Alarmsolved

    Onsite

    Replace BTS A910

    Figure 14: RESTART: BTS 9110/9110-E Corrective Actions

    40 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 3 Class 2: OMU Alarms

    3 Class 2: OMU Alarms

    This section defines the alarms for the Class 2: OMU alarm class.

    3BK 21625 AAAA PCZZA Ed.06 41 / 320

  • 3 Class 2: OMU Alarms

    3.1 [2,1] LOSS OF TWIN CONFIGURATIONspecific Problems LOSS OF TWIN CONFIGURATION

    event Type Processing Error

    probable Cause softwareProgramAbnomallyTerminated

    perceived Severity Warning (MI)

    Alarm Description This event arrives in seldom circumstances where storage has beendestroyed or is no more readable.Any other alarms should be checked and repaired first.The OMU will apply the default twin configuration.

    Alarm Number 1 : OMU does not retrieve the twin configuration.

    Telecom functions are not affected.

    Impact BSS Cell(s) Signaling Calls

    Loss - - - -

    Degradation - - - -

    42 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 3 Class 2: OMU Alarms

    3.1.1 Corrective Actions[2,1] LOSS OF TWIN

    CONFIGURATION

    no

    ContactSystem Support

    Set the desired configuration from

    OMCR if selectable due to cabling

    Alam cleared?yes

    Alarmsolved

    Alam cleared?

    From BTS LMT perform the

    modification of the HW configuration

    Replace SUMA board

    Alam cleared?yes

    yes

    no

    no

    On site

    Figure 15: LOSS OF TWIN CONFIGURATION Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 43 / 320

  • 3 Class 2: OMU Alarms

    3.2 [2,247] RESETspecific Problems RESET

    event Type Processing Error

    probable Cause softwareProgramAbnomallyTerminated

    perceived Severity Warning (MI)

    Alarm Description An OMU reset is performed. The Alarm Number indicates the reason forthe reset.During the reset procedure, the OMU had a BTS software download andstarted its operational software. It distributed the configuration data to allBTSs and rebuilt its internal database.

    Alarm Number 3 : Triggered by Watchdog (any reason).4 : External scenario failure.5 : Lack of internal resources.6 : Internal scenario time out.7 : Microprocessor exception.8 : Mains alarm end.

    Telecom functions are not affected.

    Impact BSS Cell(s) Signaling CallsLoss - - - -

    Degradation - - - -

    44 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 3 Class 2: OMU Alarms

    3.2.1 Alarm Number 3 Corrective ActionsThe hardware is faulty or there is a bug in the software. If only one BTS isconcerned or the alarm occurs repeatedly, replace the faulty hardware.

    [2,247] RESET

    no

    ContactSystem Support

    OMUoperational?

    yes Alarmsolved

    9100:Replace SUMP, SUMA, SUMX

    9110/9110E Micro BTS: Replace

    9110/9110E Micro BTS

    Onsite Onsite

    OR

    Figure 16: RESET: Alarm Number 3 Corrective Actions

    3.2.2 Alarm Number 4 Corrective ActionsThe communication with the BSC is disturbed.

    [2,247] RESET

    Onsite

    Check cables and connectors to BSC

    no

    ContactSystem Support

    OMUoperational?

    yes Alarmsolved

    Onsite

    Figure 17: RESET: Alarm Number 4 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 45 / 320

  • 3 Class 2: OMU Alarms

    3.2.3 Alarm Number 5 Corrective ActionsThere is a problem with the memory allocation.

    [2,247] RESET

    ContactSystem Support

    Figure 18: RESET: Alarm Number 5 Corrective Actions

    3.2.4 Alarm Number 6 Corrective ActionsThe OMU detects a problem in the running OMU software and attempts to itclean up.

    [2,247] RESET

    ContactSystem Support

    Figure 19: RESET: Alarm Number 6 Corrective Actions

    46 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 3 Class 2: OMU Alarms

    3.2.5 Alarm Number 7 Corrective ActionsAn interrupt caused by an address or by a bus problem.If the alarm occurs repeatedly :

    [2,247] RESET

    no

    ContactSystem Support

    OMUoperational?

    yes Alarmsolved

    9100 BTS:Replace SUMP, SUMA, SUMX

    9110/9110E Micro BTS: Replace

    9110/9110E Micro BTS

    Onsite Onsite

    OR

    Figure 20: RESET: Alarm Number 7 Corrective Actions

    3.2.6 Alarm Number 8 Corrective ActionsThe power supply is again available for the BTS.

    3BK 21625 AAAA PCZZA Ed.06 47 / 320

  • 3 Class 2: OMU Alarms

    3.3 [2,248] RESTARTspecific Problems RESTART

    event Type Processing Error

    probable Cause Application Subsystem Failure

    perceived Severity Warning (MI)

    Alarm Description An OMU restart is performed successfully. The reason for the restart isindicated in the Alarm Number field.During the restart procedure the OMU has restarted its software, distributedits configuration data to all BTS units, and re-built its internal database.

    Alarm Number 1 : Lack of internal resources, allocating the memory.2 : Triggered for OMU-CPF replacement.3 : The OMU detects an internal scenario time out in the running OMUsoftware, and attempts to clean it up.4 : Microprocessor exception - an interrupt is caused by an address ora bus problem.

    Telecom functions are not affected.

    Impact BSS Cell(s) Signaling CallsLoss - - - -

    Degradation - - - -

    3.3.1 Corrective ActionsNone. If the problem persists, a reset is triggered automatically.

    48 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4 Class 3: SW-AN Alarms

    This section defines the alarms for the Class 3: SW-AN alarm class.

    3BK 21625 AAAA PCZZA Ed.06 49 / 320

  • 4 Class 3: SW-AN Alarms

    4.1 [3,11] SW-PROBLEM4.1.1 [3,11] SW-PROBLEM (CLLK)specific Problems SW-PROBLEM

    event Type Processing Error

    probable Cause software Program Abnormally Terminated

    perceived Severity Nbr 1...3:Major (PMA)Nbr 4, 5: Minor (DMA), Warning (MI)

    Alarm Description The software is corrupted or bad.

    Alarm Number 1 : Error detected during the configuration with saved parameters ininitialization state: saved parameters are corrupted and cannot be used forthe auto-restart sequence.2 : Error detected during the SW activation procedure in the faultlocalization state, or a check-sum error is detected in operational state.3 : A fatal exception has occurred on P, or a P SW error is detected in astate other than the operational state.4 : An error has occurred during the SW activation procedure, triggeredby the OMU in the initialization state. The alarm is not fatal because theTRANS&CLOCK uses the previous FW.5 : An error has occurred which is linked to a software download. Theerror was detected during the downloading procedure from the OMU ininitialization state (packet sequence, global file checksum). This alarm isnot fatal because the TRANS&CLOCK uses the previous FW.

    If the CLLK is redundant on this BTS, the telecom functions are not affected.For the BTS 9100: there is no clock redundancy available, so the cells fed by the reporting CLLK arelost, thus the BTS is lost.

    Impact BSS Cell(s) Signaling CallsLoss - X(no red.) X(no red.) X(no red.)

    Degradation X(no red.) - - -

    50 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.1.1.1 BTS 9100 Corrective Actions[3,11] SWPROBLEM

    (CLLK)L

    Alarmsolved

    yesClock operational?

    no

    Onsite

    no

    ContactSystem Support

    Reset Function BTS

    Replace SUMP, SUMA

    Clock operational?

    yes Alarmsolved

    Figure 21: SW-PROBLEM (CLLK): BTS 9100 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 51 / 320

  • 4 Class 3: SW-AN Alarms

    4.1.1.2 BTS 9110/9110-E Corrective Actions[3,11] SWPROBLEM

    (CLLK)

    Alarmsolved

    yesClock operational?

    no

    Onsite

    no

    ContactSystem Support

    Reset Function BTS

    Disconnect mains power from ACCO

    to Basic Unit

    BTS operational?

    yes Alarmsolved

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower

    mounted BTSOR OR

    Onsite

    Replace 9110 BTS

    noBTS

    operational?

    yes

    Alarmsolved

    Figure 22: SW-PROBLEM (CLLK): BTS 9110/9110-E Corrective Actions

    52 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.1.2 [3,11] SW-PROBLEM (TRE)specific Problems SW-PROBLEM

    event Type Processing Error

    probable Cause software Program Abnormally Terminated

    perceived Severity Major (PMA), Warning (MI)

    Alarm Description The software is corrupted or bad.

    1 : An error is detected during the configuration with saved parameters ininitialization state: saved parameters are corrupted and cannot be used forthe auto-restart sequence.Major (PMA) : The local recovery fails.Warning (MI) : The local recovery is successful.2 : An error is detected during the SW activation procedure in the faultlocalization state or check-sum error detected in operational state.Major (PMA) : The local recovery fails.Warning (MI) : The local recovery is successful.3: A fatal exception occurred on SCP or a SCP, the software error isdetected in another state than the operational state.Major (PMA) : The local recovery fails.Warning (MI) : The local recovery is successful.4 : An error detected during the software activation procedure, triggeredby the OMU in initialization state.5 : An error is linked to software down-load. The error is detected duringthe down-loading procedure from the SUM, in initialization state (packetsequence, global file check-sum, etc.).6 : A watchdog has occurred and an auto-restart has failed.7 : A bad parameter is detected in the TRE CPF.

    Alarm Number

    8: LRA triggered on G3 TRE as consequence of SCP RTF supervisionalgoritm.

    3BK 21625 AAAA PCZZA Ed.06 53 / 320

  • 4 Class 3: SW-AN Alarms

    The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hoppingor not, the BSC reduces the number of channels supported by the cell.If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanismsregain the cells functionality. (*).If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cellis lost. (X).Impact BSS Cell(s) Signaling CallsLoss - X(no red.) X(no red.) X(no red.)#*

    Degradation X(no red.) #* - -

    54 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.1.2.1 BTS 9100 Corrective Actions

    Disable RF PowerUse the BTS NEM to disable RA before disconnecting RF cables.Initialize RA after work.

    [3,11] SWPROBLEM (TRE)

    Alarmsolved

    yesTRE operational?

    no

    Onsite

    no

    ContactSystem Support

    Lock Function TRE

    Unlock Function TRE

    Replace TRE

    TREoperational?

    yes Alarmsolved

    Alarm is reported from more

    than one TRE?

    ContactSystem Support

    yes

    no

    Figure 23: SW-PROBLEM (TRE): BTS 9100 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 55 / 320

  • 4 Class 3: SW-AN Alarms

    4.1.2.2 BTS 9110/9110-E Corrective Actions[3,11] SWPROBLEM

    (TRE)

    Alarmsolved

    yesBTS

    operational?

    no

    Reset Function BTS

    Alarm is reported from more

    than one BTS?

    ContactSystem Support

    yes

    no

    Onsite

    no

    ContactSystem Support

    Disconnect mains power from ACCO

    to Basic Unit

    BTS operational?

    yes Alarmsolved

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower

    mounted BTSOR OR

    Onsite

    Replace 9110 BTS

    noBTS

    operational?

    yes

    Alarmsolved

    Figure 24: SW-PROBLEM (TRE): BTS 9110/9110-E Corrective Actions

    56 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.1.3 [3,11] SW-PROBLEM (RA)specific Problems SW-PROBLEM

    event Type Processing Error

    probable Cause software Program Abnormally Terminated

    perceived Severity Minor (DMA), Warning (MI)

    Alarm Description The software is corrupted or bad.

    Alarm Number 1 : Error detected during the configuration with saved parameters ininitialization state: saved parameters are corrupted and cannot be used forthe auto-restart sequence.2 : Error detected during the SW activation procedure in the faultlocalization state or check-sum error detected in operational state.3: A fatal exception occurred on SCP or a SCP, the SW error is detected inanother state than the operational state.5 : Error linked to software down-load. Error detected during thedown-loading procedure from the OMU, in initialization state (packetsequence, global file check-sum, etc.).

    The transmission quality is degraded.

    Impact BSS Cell(s) Signaling CallsLoss - - - -

    Degradation - - X X

    3BK 21625 AAAA PCZZA Ed.06 57 / 320

  • 4 Class 3: SW-AN Alarms

    4.1.3.1 Corrective Actions

    Disable RF PowerUse the BTS NEM to disable RA before disconnecting RF cables.Initialize RA after work.

    [3,11] SWPROBLEM (RA)

    Alarmsolved

    yesRA operational?

    no

    Onsite

    no

    ContactSystem Support

    Lock Function RA

    Unlock Function RA

    Replace ANX, ANY, ANC

    RAoperational?

    yes Alarmsolved

    Alarm is reported from more

    than one BTS?

    ContactSystem Support

    yes

    no

    Figure 25: SW-PROBLEM (RA): Corrective Actions

    58 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.2 [3,13] TELECOM-CONFIG-FAILspecific Problems TELECOM-CONFIG-FAIL

    event Type Processing Error

    probable Cause Configuration Or Customization Error

    perceived Severity Warning (MI)

    Alarm Description A Telecom Configuration Parameter error has been detected.

    Alarm Number 1 : There is a rejection of the telecom configuration parametersrelated to Hand-Over and Power Control (parameters includedin BS_POWER_CONTROL, MS_POWER_CONTROL orPREPROCESS_CONFIGURE messages) in the operational state.A message is missing in the list of telecom messages received.2 : The TLC_CONFIG_T timer (supervision of reception of telecomconfiguration on RSL) has elapsed after an O&M configuration orre-configuration.3 : Incorrect sys info 3 parameters have been received in the operationalstate.

    4 : Inconsistent telecom configuration messages have been received fromthe BSC after an O&M reconfiguration.5 : No correct BCCH info messages have been received from the BSCafter an O&M reconfiguration.

    Telecom functions are not affected. The old configuration is still running.

    Impact BSS Cell(s) Signaling Calls

    Loss - - - -

    Degradation - - - -

    3BK 21625 AAAA PCZZA Ed.06 59 / 320

  • 4 Class 3: SW-AN Alarms

    4.2.1 Corrective Actions[3,13] TELECOM

    CONFIGFAIL

    no

    ContactSystem Support

    Check OMU CPF

    Correct BTS Characteristic

    Alarm persists?

    yes

    Alarmsolved

    Figure 26: TELECOM-CONFIG-FAIL: Corrective Actions

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  • 4 Class 3: SW-AN Alarms

    4.3 [3,14] WRONG-CONFIGURATION4.3.1 [3,14] WRONG-CONFIGURATION (TRE)specific Problems WRONG-CONFIGURATION

    event Type Processing Error

    probable Cause Configuration Or Customization Error

    perceived Severity Major (PMA)

    Alarm Description The parameters are not consistent with the capacity of the equipment.

    Alarm Number 1 : The CDM radio definition per TS is inconsistent with the hopping type.2 : The CDM frequency range is inconsistent with the actual frequencyrange.3 : The CDM cell range is inconsistent with the extended cell support.4 : There are files missing in SUM memory for a given module type.5 : The RSL rate between CDM and Abis is inconsistent.6 : The CDM capability is inconsistent with the actual capability.7 : A bad parameter is detected in configuration data.8 : There is no RSL/TCH mapping available for the TRE.9 : The RSL mapping is wrong, the TRE does not support a RSL on theindicated Abis interface.11 : The TRE does not support the required PS capabilities.16 : The bandwidth per MC-module is larger than the PA RF BW.17 : Wrong OML/RSL multiplexing rule.18 : The multi-carrier class is not compatible with the multi-carrier classcapability.

    The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hoppingor not, the BSC reduces the number of channels supported by the cell.If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanismsregain the cells functionality, calls are lost. (*)If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cellis lost. (X).Impact BSS Cell(s) Signaling Calls

    Loss - X(no red.) X(no red.) X(no red.)#*Degradation X(no red.) #* - -

    3BK 21625 AAAA PCZZA Ed.06 61 / 320

  • 4 Class 3: SW-AN Alarms

    4.3.1.1 Alarm Number 1, 2, 3, 6, Corrective Actions[3,14]

    WRONGCONFIGURATION (TRE)

    no

    ContactSystem Support

    Compare CDM value with TRE

    capability

    Correct parameter values according to TRE

    capability

    Alarm persists?

    yes

    Alarmsolved

    no

    Other TRE alarms

    event?Solve TRE alarm(s) first

    yes

    Reset effected TCU

    Figure 27: WRONG-CONFIGURATION (TRE): Alarm Number 1, 2, 3, 6,Corrective Actions

    62 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.3.1.2 Alarm Number 4, Corrective Actions

    [3,14]WRONGCONFIGURATION

    (TRE)

    no

    ContactSystem Support

    Download the masterfile and the application

    file

    Replace the masterfile

    Alarm persists?

    yes

    Alarmsolved

    no

    Other TRE alarms

    event?

    Solve TRE alarm(s) first

    yes

    Reset effected TCU

    Figure 28: WRONG-CONFIGURATION (TRE): Alarm Number 4, CorrectiveActions

    3BK 21625 AAAA PCZZA Ed.06 63 / 320

  • 4 Class 3: SW-AN Alarms

    4.3.1.3 Alarm Number 5, Corrective Actions[3,14]

    WRONGCONFIGURATION (TRE)

    no

    ContactSystem Support

    Compare CDM value with RSL rate

    Correct parameter values according to TRE

    capability

    Alarm persists?

    yes

    Alarmsolved

    no

    Other TRE alarms

    event?Solve TRE alarm(s) first

    yes

    Reset effected TCU

    Figure 29: WRONG-CONFIGURATION (TRE): Alarm Number 5, CorrectiveActions

    64 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.3.1.4 Alarm Number 7, 9, Corrective Actions[3,14]

    WRONGCONFIGURATION (TRE)

    no

    ContactSystem Support

    Compare CDM value

    Correct parameter values according to TRE

    capability

    Alarm persists?

    yes

    Alarmsolved

    no

    Other TRE alarms

    event?Solve TRE alarm(s) first

    yes

    Reset effected TCU

    Figure 30: WRONG-CONFIGURATION (TRE): Alarm Number 7, 9, CorrectiveActions

    3BK 21625 AAAA PCZZA Ed.06 65 / 320

  • 4 Class 3: SW-AN Alarms

    4.3.1.5 Alarm Number 8, Corrective Actions[3,14]

    WRONGCONFIGURATION(TRE)

    no

    ContactSystem Support

    Compare transmission

    settings

    Introduce RSL/TCH mapping

    Alarm persists?

    yes

    Alarmsolved

    no

    Other TRE alarms

    event?Solve TRE alarm(s) first

    yes

    Reset effected TCU

    Initialize TRE

    Figure 31: WRONG-CONFIGURATION (TRE): Alarm Number 8, CorrectiveActions

    66 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.3.1.6 Alarm Number 11, Corrective Actions[3,14]

    WRONGCONFIGURATION(TRE)

    no

    ContactSystem Support

    Compare CDM value with BTS

    capability

    Correct parameter values with correct Abis configuration according to BTS

    capability

    Alarm persists?

    yes

    Alarmsolved

    Reset effected BTS

    Figure 32: WRONG-CONFIGURATION (TRE): Alarm Number 11, CorrectiveActions

    3BK 21625 AAAA PCZZA Ed.06 67 / 320

  • 4 Class 3: SW-AN Alarms

    4.3.1.7 Alarm Number 16, Corrective Actions[3,14]

    WRONGCONFIGURATION(TRE)

    no

    ContactSystem Support

    Choose a lower bandwidth per

    MCTRE module.

    Alarm persists?

    yes

    Alarmsolved

    Figure 33: WRONG-CONFIGURATION (TRE): Alarm Number 16, CorrectiveActions

    4.3.1.8 Alarm Number 17, Corrective Actions[3,14]

    WRONGCONFIGURATION(TRE)

    no

    ContactSystem Support

    For Multicarrier modules 16 kb/s rate for RSL is not allowed.Correct the RSL rate.

    Alarm persists?

    yes

    Alarmsolved

    Figure 34: WRONG-CONFIGURATION (TRE): Alarm Number 17, CorrectiveActions

    68 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.3.1.9 Alarm Number 18, Corrective Actions[3,14]

    WRONGCONFIGURATION(TRE)

    no

    ContactSystem Support

    Choose the correct multicarrier class.

    Alarm persists?

    yes

    Alarmsolved

    Figure 35: WRONG-CONFIGURATION (TRE): Alarm Number 18, CorrectiveActions

    3BK 21625 AAAA PCZZA Ed.06 69 / 320

  • 4 Class 3: SW-AN Alarms

    4.3.2 [3,14] WRONG-CONFIGURATION (RA)specific Problems WRONG-CONFIGURATION

    event Type Processing Error

    probable Cause Configuration Or Customization Error

    perceived Severity Nbr. 2: Major (PMA)Nbr. 4, 7, 10: Minor (DMA), Warning (MI)

    Alarm Description The parameters are not consistent with the capacity of the equipment.

    Alarm Number 2 : The CDM frequency range is inconsistent with the actual frequencyrange.4 : There are files missing in OMU memory for a given module type.7 : A bad parameter is detected in configuration data.The sector cannot provide the required maximum output power (SBL stateFIT, severity DMA).10 :

    The sector cannot provide the required maximum output power (SBLstate FIT, severity DMA)In case of cell shared, the power of secondary is lower than the oneof the main sector.

    In unbalanced TRX output power configuration, at least one of the TREsof this sector cannot provide the requested output power.

    15: Antenna Hopping not supported.

    The quality of transmission is degraded.

    Impact BSS Cell(s) Signaling CallsLoss - - - -

    Degradation - - X X

    70 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.3.2.1 Alarm Number 2, 7,10, Corrective Actions[3,14]

    WRONGCONFIGURATION(RA)

    no

    ContactSystem Support

    Compare CDM value with RA

    capability

    Correct parameter values according to RA

    capability

    Alarm persists?

    yes

    Alarmsolved

    Reset effected RA

    Figure 36: WRONG-CONFIGURATION (RA): Alarm Number 2, 7, 10,Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 71 / 320

  • 4 Class 3: SW-AN Alarms

    4.3.2.2 Alarm Number 4, Corrective Actions[3,14]

    WRONGCONFIGURATION (RA)

    no

    ContactSystem Support

    Compare CDM value with RA

    capability

    Replace masterfile

    Alarm persists?

    yes

    Alarmsolved

    Reset effected RA

    Figure 37: WRONG-CONFIGURATION (RA): Alarm Number 4, CorrectiveActions

    72 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.3.2.3 Alarm Number 15 Corrective Actions[3, 14]

    WRONGCONFIGURATION (RA)

    Alarmsolved

    yes

    ContactSystem Support

    No hardware supporting Antenna Hopping is

    available.There are two solutions:

    Onsite

    Disable Antenna Hopping

    feature for the impacted sector

    Insert TWIN TRE module

    Alarm persists?

    no

    or

    Figure 38: WRONG-CONFIGURATION (RA): Alarm Number 15, CorrectiveAction

    3BK 21625 AAAA PCZZA Ed.06 73 / 320

  • 4 Class 3: SW-AN Alarms

    4.3.3 [3,14] WRONG-CONFIGURATION (BTS)specific Problems WRONG-CONFIGURATION

    event Type Processing Error

    probable Cause Configuration Or Customization Error

    perceived Severity Minor (DMA), Warning (MI)

    Alarm Description The parameters are not consistent with the capacity of the equipment.

    Alarm Number 12 : A configuration with 2 PCM links is not supported.13 : The OML is not on Abis 1.14 : The configuration via the Qmux is not allowed with 2 PCM links.

    There is no impact.

    Impact BSS Cell(s) Signaling Calls

    Loss - - - -

    Degradation - - - -

    74 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.3.3.1 Alarm Number 12, 14, Corrective Actions[3,14]

    WRONGCONFIGURATION (BTS)

    no

    ContactSystem Support

    Compare CDM value with BTS

    capability

    Correct parameter values according to BTS

    capability

    Alarm persists?

    yes

    Alarmsolved

    Reset effected BTS

    Figure 39: WRONG-CONFIGURATION (BTS): Alarm Number 12, 14,Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 75 / 320

  • 4 Class 3: SW-AN Alarms

    4.3.3.2 Alarm Number 13, Corrective Actions[3,14]

    WRONGCONFIGURATION (BTS)

    no

    ContactSystem Support

    Compare CDM value with BTS

    capability

    Place OML TS on Abis 1

    Alarm persists?

    yes

    Alarmsolved

    Reset effected BTS

    Figure 40: WRONG-CONFIGURATION (BTS): Alarm Number 13, CorrectiveActions

    76 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.4 [3,246] CONFIG-FAIL4.4.1 [3,246] CONFIG-FAIL (CLLK)specific Problems CONFIG-FAIL

    event Type Processing Error

    probable Cause Configuration Or Customization Error

    perceived Severity Nbr 1: Major (PMA))Nbr 3, 4: Minor (DMA), Warning (MI)

    Alarm Description There is a scenario-failure for TRANS&CLOCK.

    Alarm Number 1 : An error in the initialization or re-configuration is detected, due to theabsence of an answer to the message "OMU, UNKNOWN_MESSAGE,inconvenient sub-state".3 : A SW downloading or SW activation failure is detected by theOMU, due to the absence of an answer to the message "OMU.UNKNOWN_MESSAGE, inconvenient sub -state". This alarm is not fatalbecause the TRANS&CLOCK uses the previous SW.4 : A transmission configuration failure is detected by the OMU due to noanswer to the OMU, an UNKNOWN MESSAGE or an inconvenient substate.This alarm has no fatal consequences, because the TRANS&CLOCK willuse the previous transmission settings.

    If the CLLK is redundant on this BTS, the telecom functions are not affected.For the BTS 9100: there is no clock redundancy available, so the cells fed by the reporting CLLK arelost, thus the BTS is lost.

    Impact BSS Cell(s) Signaling Calls

    Loss - X(no red.) X(no red.) X(no red.)Degradation X(no red.) - - -

    3BK 21625 AAAA PCZZA Ed.06 77 / 320

  • 4 Class 3: SW-AN Alarms

    4.4.1.1 BTS 9100 Corrective Actions[3,246] CONFIGFAIL

    (CLLK)

    no

    ContactSystem Support

    Check validity of parameters

    Correct parameter values according to BTS capability

    Alarm persists?

    yes

    Alarmsolved

    Reset effected BTS

    Onsite

    Replace SUMP, SUMA

    noAlarm persists? Alarmsolved

    yes

    Figure 41: CONFIG-FAIL (CLLK): BTS 9100 Corrective Actions

    78 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.4.1.2 BTS 9110/9110-E Corrective Actions[3,246] CONFIGFAIL

    (CLLK)

    Alarmsolved

    yes

    no

    Onsite

    no

    ContactSystem Support

    Disconnect mains power from ACCO

    to Basic Unit

    BTS operational?

    yesAlarmsolved

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower mounted

    BTSOR OR

    Onsite

    Replace BTS A910

    no BTSoperational?

    yes

    Alarmsolved

    BTSoperational?

    Reset Function BTS

    Check validity of parameters

    Correct parameter values according to BTS capability

    Figure 42: CONFIG-FAIL (CLLK): BTS 9110/9110-E Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 79 / 320

  • 4 Class 3: SW-AN Alarms

    4.4.2 [3,246] CONFIG-FAIL (RA)specific Problems CONFIG-FAIL

    event Type Processing Error

    probable Cause Configuration Or Customization Error

    perceived Severity Nbr 2: Major (PMA)Nbr 1: Minor (DMA)

    Alarm Description There is a scenario-failure for ANX or RA.

    Alarm Number 1 : An error in the initialization is detected due to no answer to OMU,UNKNOWN_MESSAGE, inconvenient sub-state.2 : An error in the initialization is detected due to failure in initialization of allTREs connected to this ANX or RA.

    Telecom functions are not affected.

    Impact BSS Cell(s) Signaling Calls

    Loss - - - -

    Degradation - - - -

    80 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.4.2.1 BTS 9100 Corrective Actions

    Disable RF PowerUse the BTS NEM to disable RA before disconnecting RF cables.Initialize RA after work.

    [3,246] CONFIGFAIL (RA)

    Alarmsolved

    yesRA operational?

    no

    Onsite

    no

    ContactSystem Support

    Lock Function RA

    Unlock Function RA

    Replace ANX, ANY, ANC

    RAoperational?

    yes Alarmsolved

    Figure 43: CONFIG-FAIL (RA): BTS 9100 Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 81 / 320

  • 4 Class 3: SW-AN Alarms

    4.4.2.2 BTS 9110/9110-E Corrective Actions

    [3,246] CONFIGFAIL (RA)

    Alarmsolved

    yes

    no

    Onsite

    no

    ContactSystem Support

    Disconnect mains power from ACCO

    to Basic Unit

    BTS operational?

    yesAlarmsolved

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower

    mounted BTSOR OR

    Onsite

    Replace BTS A910

    noBTSoperational?

    yes

    Alarmsolved

    BTSoperational?

    Reset Function BTS

    Figure 44: CONFIG-FAIL (RA): BTS 9110/9110-E Corrective Actions

    82 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.4.3 [3,246] CONFIG-FAIL (TRE)specific Problems CONFIG-FAIL

    event Type Processing Error

    probable Cause Configuration Or Customization Error

    perceived Severity Major (PMA)

    Alarm Description There is a scenario failure for TRE.An error in the initialization is detected due to no answer to OMU,UNKNOWN_MESSAGE, inconvenient sub-state.

    The TRE is no longer usable. The associated eight channels are lost. Independent of frequency hoppingor not, the BSC reduces the number of channels supported by the cell.If the TRE supporting the BCCH is not concerned, the cell is degraded, calls are lost. (#).If the TRE supporting the BCCH is concerned and there is BCCH redundancy, recovery mechanismsregain the cells functionality, calls are lost. (*).If the TRE supporting the BCCH is concerned and there is no BCCH redundancy, the complete cellis lost. (X).Impact BSS Cell(s) Signaling Calls

    Loss - X(no red.) X(no red.) X(no red.)#*Degradation X(no red.) #* - -

    3BK 21625 AAAA PCZZA Ed.06 83 / 320

  • 4 Class 3: SW-AN Alarms

    4.4.3.1 BTS 9100 Corrective Actions

    Disable RF PowerUse the BTS NEM to disable RA before disconnecting RF cables.Initialize RA after work.

    [3,246] CONFIGFAIL (TRE)

    Alarmsolved

    yesTREoperational?

    no

    Onsite

    no

    ContactSystem Support

    Lock Function TRE

    Unlock Function TRE

    Replace TRE

    TREoperational?

    yes Alarmsolved

    Figure 45: CONFIG-FAIL (TRE): BTS 9100 Corrective Actions

    84 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 4 Class 3: SW-AN Alarms

    4.4.3.2 BTS 9110/9110-E Corrective Actions[3,246] CONFIGFAIL

    (TRE)

    Alarmsolved

    yes

    no

    Onsite

    no

    ContactSystem Support

    Disconnect mains power from ACCO

    to Basic Unit

    BTS operational?

    yesAlarmsolved

    Onsite

    After 30 s repower the BTS

    Onsite

    Switch off Battery Backup Switch and

    Main Power switch in Side Support Cabinet

    Onsite

    Switch off mains power fuse for tower

    mounted BTSOR OR

    Onsite

    Replace BTS A910

    noBTSoperational?

    yes

    Alarmsolved

    BTSoperational?

    Reset Function BTS

    Figure 46: CONFIG-FAIL (TRE): BTS 9110/9110-E Corrective Actions

    3BK 21625 AAAA PCZZA Ed.06 85 / 320

  • 4 Class 3: SW-AN Alarms

    86 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 5 Class 5: ENVIR Alarms

    5 Class 5: ENVIR Alarms

    This section defines the alarms for the Class 5: ENVIR alarm class.

    3BK 21625 AAAA PCZZA Ed.06 87 / 320

  • 5 Class 5: ENVIR Alarms

    5.1 [5,1] FAN-ALARMspecific Problems FAN-ALARM

    event Type Environmental

    probable Cause Heating Or Ventilation Or Cooling System Problem

    perceived Severity Minor (PMA)Alarm Description A single fan is faulty - this is a warning, not yet critical.

    5 : FAN alarm for 9110-E BTS (Master).10 : FAN alarm for 9110-E BTS (Slave 1).20 : FAN alarm for 9110-E BTS (Slave 2).11 : FAN alarm for 9110-E BTS (Slave 11).12 : FAN alarm for 9110-E BTS (Slave 12).21 : FAN alarm for 9110-E BTS (Slave 21).22 : FAN alarm for 9110-E BTS (Slave 22).

    Telecom functions are not affected.

    Impact BSS Cell(s) Signaling CallsLoss - - - -

    Degradation - - - -

    5.1.1 Corrective Actions

    [5,1] FANALARM

    no

    ContactSystem Support

    Fanoperational?

    yes Alarmsolved

    Onsite

    A9100:Replace FANU;

    FACBOR

    A9110E:Replace Fan

    Cassete

    Onsite

    Figure 47: FAN-ALARM: Corrective Actions

    88 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 5 Class 5: ENVIR Alarms

    5.2 [5,11] POWER-SUPPLY-Uspecific Problems POWER-SUPPLY-U

    event Type Equipment

    probable Cause PowerProblem

    perceived Severity Critical (VPMA), Warning (MI)

    Alarm Description At least two power supply modules have failed. Some TRE are switchedOFF autonomously by the BTS.BTS 9100: At least one PM08/PM11 module is operational.If PM12/PM18 used: The BTS uses the backup batteries and the availablePM12/PM18 modules.

    During a defined delay, the configuration is kept, the Telecom functions are not affected.After the end of the previous delay, a minimal configuration is selected with the TRE supporting theBCCH. (#).If the battery is empty, the cells are lost. (X).Impact BSS Cell(s) Signaling CallsLoss - X X # X

    Degradation # X # - -

    3BK 21625 AAAA PCZZA Ed.06 89 / 320

  • 5 Class 5: ENVIR Alarms

    5.2.1 Corrective Actions

    [5,11] POWERSUPPLYU

    no

    ContactSystem Support

    Power supplyoperational?

    yes Alarmsolved

    9100 BTS: Replace PM08, which LED is

    off or red *

    Onsite

    Check Power Supplies are switched on

    Onsite

    Check cables/connectors to control unit, power module and EACB

    Onsite

    noAlarm persists?

    yes

    Alarmsolved

    9100 BTS: Replace PM11, which LED is

    off or red *

    Onsite

    OR9100 BTS: Replace PM12, which LED is

    off or red *

    Onsite

    OR

    * If RIT location is A,0,0, the RIT is located in 9100 BTS COMI/CODI outdoor side compartment

    9100 BTS: Replace PM18, which LED is

    off or red *OR

    Onsite

    Figure 48: POWER-SUPPLY-U: Corrective Actions

    90 / 320 3BK 21625 AAAA PCZZA Ed.06

  • 5 Class 5: ENVIR Alarms

    5.3 [5,12] POWER-SUPPL


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