BUILDER'S LIMITED WARRANTY Administered by Professional Warranty Service Corporation TM
Enclosed with this BUILDER'S LIMITED WARRANTY, is a Builder's Limited Warranty Coverage Validation Form. The Builder's Limited Warranty Coverage Validation Form provides the dates on which the specific warranty coverage periods begin and expire. It is important that this form is retained with the BUILDER'S LIMITED WARRANTY. This BUILDER'S LIMITED WARRANTY does not cover CONSEQUENTIAL DAMAGES or incidental damages. Liability under this BUILDER'S LIMITED WARRANTY is limited to the amount shown on the Builder's Limited Warranty Coverage Validation Form. WE make no housing merchant implied warranty of habitability or any other warranties, express or implied, in connection with the sales contract or the warrantied HOME, and all such warranties are excluded, except as expressly provided in this BUILDER'S LIMITED WARRANTY. There are no warranties which extend beyond the face of this BUILDER'S LIMITED WARRANTY. Some States prohibit the exclusion or limitation of CONSEQUENTIAL DAMAGES or incidental damages by the BUILDER, so all the limitations or exclusions may not apply to YOU. 8 Professional Warranty Service Corporation PWSC Form No. 107 10/2014
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I. Coverage Limit The amount shown on the Builder's Limited Warranty Coverage Validation Form is OUR limit of liability. It is the most WE will pay or expend for all covered DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES regardless of the number of claims made during the warranty period. Once OUR limit of liability has been paid, no further claims can be made against this BUILDER'S LIMITED WARRANTY.
II. Warranty Coverage Coverage under this BUILDER'S LIMITED WARRANTY changes over the course of the ten year term. Section A refers to coverage provided during the first year; Section B refers to coverage provided during the second year; and Section C refers to coverage provided during the third through tenth year. Section A Coverage Beginning on the WARRANTY DATE-HOME and WARRANTY DATE-
COMMON ELEMENTS, WE warrant for one year that the construction of YOUR HOME (including COMMON ELEMENTS related thereto) will conform to the STANDARDS OF PERFORMANCE for first year coverage and warranty tolerances for DEFINED STRUCTURAL ELEMENT FAILURE(S). Coverage under Section A expires one year after the WARRANTY DATE-HOME and/or WARRANTY DATE-COMMON ELEMENTS. To be eligible for coverage WE must receive written notice of the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE within thirty (30) days after the expiration date of the coverage.
Section B Coverage During the second year following the WARRANTY DATE-HOME or
WARRANTY DATE-COMMON ELEMENTS, WE warrant that SYSTEMS (including the COMMON ELEMENTS related thereto) will conform to the STANDARDS OF PERFORMANCE for second year coverage and warranty tolerances for DEFINED STRUCTURAL ELEMENT FAILURE(S). Coverage under Section B expires two years after the WARRANTY DATE-HOME or WARRANTY DATE-COMMON ELEMENTS. To be eligible for coverage WE must receive written notice of the SYSTEMS DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE within thirty (30) days after the expiration date of the coverage.
Section C Coverage During the third through tenth years following the WARRANTY DATE-HOME
or WARRANTY DATE-COMMON ELEMENTS, WE warrant the construction of YOUR HOME (including COMMON ELEMENTS related thereto) will conform to the warranty tolerances for DEFINED STRUCTURAL ELEMENT FAILURE(S). Coverage under Section C expires 10 years after the WARRANTY DATE-HOME or WARRANTY DATE-COMMON ELEMENTS. To be eligible for coverage WE must receive written notice of the DEFINED STRUCTURAL ELEMENT FAILURE within thirty (30) days after the expiration of the coverage.
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III. OUR Coverage Obligations All notices of DEFICIENCIES, DEFINED STRUCTURAL ELEMENT FAILURES, and complaints under this BUILDER'S LIMITED WARRANTY must be made by YOU in writing. Telephonic or face-to-face discussion will not protect YOUR rights under this BUILDER'S LIMITED WARRANTY. WE will have been considered to have breached this BUILDER'S LIMITED WARRANTY only if WE fail to correct a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE in accordance with the terms and conditions of this BUILDER'S LIMITED WARRANTY. DEFICIENCIES In the event a DEFICIENCY occurs during the applicable coverage period, WE
will, upon receiving written notice from YOU, test or inspect the DEFICIENCY to confirm coverage for the DEFICIENCY within a reasonable time after WE receive YOUR notice. Upon confirmation of a DEFICIENCY, WE, OUR insurer, or another third party designated by US will repair, replace or pay YOU the actual cost of repairing or replacing the DEFICIENCY. The decision to repair, replace, or to make payment to YOU is at OUR or OUR insurer's sole option.
DEFINED STRUCTURAL In the event a DEFINED STRUCTURAL ELEMENT FAILURE occurs during ELEMENT FAILURE the applicable coverage period, WE, OUR insurer, or another third party designated by US will, upon receiving written notice from YOU, test or inspect the DEFINED STRUCTURAL ELEMENT FAILURE to confirm coverage for the DEFINED STRUCTURAL ELEMENT FAILURE within a reasonable time after WE receive YOUR notice. Upon confirmation of a DEFINED STRUCTURAL ELEMENT FAILURE, WE, OUR insurer, or another third party designated by US will repair, replace or pay YOU the actual cost of repairing or replacing the DEFINED STRUCTURAL ELEMENT FAILURE. The decision to repair, replace, or to make payment to YOU is at OUR or OUR insurer's sole option.
IV. Coverage Limitations When WE repair a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE, the repair will include the correction or replacement of only those surfaces, finishes and coverings that were damaged by the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE that were part of the HOME when title was first transferred by US. WE will repair and replace surfaces, finishes and coverings that require removal or replacement in order for US to repair or replace DEFICIENCIES and DEFINED STRUCTURAL ELEMENT FAILURE(S). The extent of OUR repair and replacement of these surfaces, finishes or coverings will be to approximately the same condition they were in prior to the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE, but not necessarily to a like new condition. WE will only refinish those surfaces that were damaged by a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE. When WE undertake repair on surfaces, finishes and coverings, OUR repair will attempt to achieve as close a match with the original surrounding areas as is reasonably possible, but WE cannot guarantee an exact match due to such factors as fading, aging and unavailability of the same materials.
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V. Exclusions A. This BUILDER'S LIMITED WARRANTY does not cover:
1. Any DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURE(S) resulting, either directly or indirectly, from the following causes or occurring in the following situations:
a. Fire; b. Lightning; c. Acts of God; d. Explosion; e. Riot and Civil Commotion; f. Smoke; g. Hail; h. Aircraft; i. Falling Objects; j. Vehicles; k. Floods; l. Wind Driven Water; m. Earth Movement including but not limited to:
(i). Earthquake, landslide or mudslide; (ii). Mine subsidence, sinkholes or changes in the underground water table not reasonably foreseeable at
the time of construction; (iii). Volcanic eruption; explosion or effusion;
n. Wind including but not limited to: (i). Gale force winds; (ii). Hurricanes; (iii). Tropical storms; (iv). Tornadoes;
o. Insects, animals or vermin; p. Rot, moisture, corrosion, rust or mildew; q. Changes of the grading of the ground by anyone other than US or OUR agents, or subcontractors; r. Changes, additions, or alterations made to the HOME by anyone after the WARRANTY DATE-HOME or
WARRANTY DATE-COMMON ELEMENTS, except those made or authorized by US; s. Any defect in material or workmanship supplied by anyone other than US or OUR agents, or subcontractors; t. Improper maintenance, negligence or improper use of the HOME by YOU or anyone else; u. Dampness or condensation due to YOUR failure to provide adequate ventilation; v. Abnormal loading on floors which exceeds design loads; 2. Any costs arising from, or any DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURE(S)
resulting from the actual, alleged or threatened discharge, dispersal, release or escape of POLLUTANTS. WE will not cover costs or expenses arising from the uninhabitability or health risk due to the proximity of POLLUTANTS. WE will not cover costs, or expenses resulting from the direction of any governmental entity to test, clean-up, remove, treat, contain or monitor POLLUTANTS ;
3. Any costs arising from, or any DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURE(S)
resulting from the effects of electromagnetic fields (EMF's) or radiation;
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4. Any damage to personal property;
5. Any CONSEQUENTIAL DAMAGES ;
6. Any damage to CONSUMER PRODUCTS ;
7. Any DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES:
a. that YOU become aware of after the HOME is not being used primarily as a residence;
b. which YOU have not taken timely and reasonable steps to protect and minimize damage after WE have provided YOU with written authorization to prevent further damage;
8. Any DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE that is covered by any other
express warranty or insurance coverage YOU may have; and
9. Any non-conformity with local building codes, regulations or requirements that has not resulted in a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE. While WE acknowledge OUR responsibility to build in accordance with applicable building codes, this BUILDER'S LIMITED WARRANTY does not cover building code violations in the absence of a DEFICIENCY or a DEFINED STRUCTURAL ELEMENT FAILURE. In such instance, YOUR recourse is under the building code and other applicable laws and not under this BUILDER'S LIMITED WARRANTY. This exclusion in no way mitigates or relieves US of OUR obligation to build in accordance with applicable building codes.
B. OUR BUILDER'S LIMITED WARRANTY does not cover any loss or damage as a result of any
DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE which would not have occurred in the absence of one or more of the events or conditions listed in Exclusions, Section A.1, A.2 or A.3. above. OUR BUILDER'S LIMITED WARRANTY does not cover any such loss or damage regardless of:
1. the cause of the excluded event or condition; or
2. other causes of the loss or damage; or
3. whether other causes acted concurrently or in any sequence with the excluded event or condition to produce
the loss or damage.
VI. Procedure to Request US To Perform Under This BUILDER'S LIMITED WARRANTY If YOU become aware of a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE that YOU believe is covered under this BUILDER'S LIMITED WARRANTY, YOU have the following responsibilities: A. Notification Notify US in writing as soon as it is reasonably possible, but in no event may YOUR written notice be received by US or postmarked later than thirty (30) days after the warranty for the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE expires.
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If the written notice is postmarked or received by US more than thirty (30) days beyond the warranty expiration date, WE shall have no obligation to repair or replace the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE. If the DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE involves a COMMON ELEMENT written notice must be made by a designated representative of the condominium association. B. Cooperate With US YOU must give US, OUR employees, agents, subcontractors or insurers reasonable help in investigating, monitoring or correcting DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES. Help includes, but is not limited to, granting US reasonable access to YOUR HOME. If YOU fail to help US, WE will have no obligation to repair, replace or pay YOU for DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES. C. Do Not Make Voluntary Payments YOU agree not to make any voluntary payments or assume any obligations or incur any expenses for the remedy of a condition YOU believe is a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE without OUR prior written approval. WE will not reimburse YOU for costs incurred where YOU did not obtain OUR prior written approval. However, YOU may incur reasonable expenses in making repairs in an EMERGENCY CONDITION without OUR prior written approval, provided the repairs are solely for the protection of the HOME from further damage, and provided YOU notify US as soon as possible, but in no event later than 5 days after the repairs were undertaken. To obtain reimbursement for repairs made during an EMERGENCY CONDITION, YOU must provide US with an accurate written record of the repair costs. D. Sign A Release When WE have completed repairing, replacing or paying YOU the cost of repairing or replacing, DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES, YOU must sign a full release of OUR obligation for the DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES WE corrected. E. If YOU Disagree With US Binding Arbitration will be the sole remedy for resolving disputes between YOU and US that arise from or relate to this BUILDER'S LIMITED WARRANTY. The binding arbitration procedure is described in the following section.
VII. Binding Arbitration Procedure Any disputes between YOU and US or OUR insurer related to or arising from this BUILDER'S LIMITED WARRANTY will be resolved by binding arbitration. Disputes subject to binding arbitration include but are not limited to:
A. WE do not agree with YOU that a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE is covered by this BUILDER'S LIMITED WARRANTY;
B. WE do not correct a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE to YOUR
satisfaction or in a manner that YOU believe this BUILDER'S LIMITED WARRANTY requires;
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C. WE fail to respond to YOUR written notice of a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE;
D. Disputes related to COMMON ELEMENTS;
E. Alleged breach of this BUILDER'S LIMITED WARRANTY;
F. Alleged violations of consumer protection, unfair trade practice, or other statutes;
G. Disputes concerning the issues that should be submitted to binding arbitration;
H. Disputes concerning the timeliness of binding arbitration requests.
Any binding arbitration proceeding will be conducted by an independent arbitration organization designated by PWSC or OUR insurer. The rules and procedures followed will be those of the designated arbitration organization. A copy of the applicable rules and procedures will be delivered to YOU upon request. The arbitration will determine YOUR and OUR or OUR insurer's rights and obligations under this BUILDER'S LIMITED WARRANTY. These rights and obligations include but are not limited to those provided to YOU or US by local, state or federal statutes in connection with this BUILDER'S LIMITED WARRANTY. The award of the arbitrator will be final, binding and enforceable as to both YOU and US or OUR insurer, except as modified, or vacated in accordance with applicable rules and procedures of the designated arbitration organization, or, in their absence, the United States Arbitration Act (9 U.S.C.' 1 et seq.) Binding arbitration shall be the sole remedy for resolving disputes for YOU and US and OUR insurer. The costs and expenses for the arbitration will be paid by US or OUR insurer except for the Eighty Dollar ($80.00) arbitration filing fee which will be paid by the party requesting arbitration. If YOU request arbitration and YOU prevail on any claimed DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE under dispute, the Eighty Dollar ($80.00) arbitration filing fee will be refunded to YOU. The process for YOU to initiate arbitration is described below. WE will use the same process if WE initiate arbitration. Step 1 YOU complete a Binding Arbitration Request Form and mail it together with an Eighty Dollar ($80.00)
arbitration filing fee to PWSC. A Binding Arbitration Request Form is attached to this BUILDER'S LIMITED WARRANTY. YOUR Binding Arbitration Request Form must be received no later than 90 days after the coverage for the disputed item expires. Please Note that while YOU have 90 days to file for arbitration, this time period does not extend the warranty coverage period for DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES. YOU must still notify US of an alleged DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE no later than 30 days after coverage for that item expires.
Step 2 PWSC Will Arrange the Arbitration Proceeding. The Arbitrator or arbitration organization will notify YOU
of the time, date and location of the arbitration hearing. Most often the hearing will be conducted at YOUR HOME or some other location that is agreeable to all the parties of the dispute. In scheduling the hearing the arbitrator will set a time and date that is reasonably convenient to all the parties.
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Step 3 The Arbitration Hearing. The parties at the arbitration hearing will include the arbitrator, YOU, US and/or OUR insurer.
After evidence is presented by YOU, US or OUR insurer, an award will be rendered by the arbitrator. The award is final and binding on YOU, US and OUR insurer. The award will include a ruling on the existence of any claimed or alleged DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES as well as any other disputed matters or issues related to this BUILDER'S LIMITED WARRANTY.
Step 4 OUR Arbitration Performance Obligations. WE will comply with the arbitrator's award no later than 60
days from the date of the award. However, delays caused by circumstances beyond OUR or OUR insurer's control shall be excused.
Step 5 If WE Fail To Comply With The Award. YOU should contact PWSC at its mailing address specified in
this BUILDER'S LIMITED WARRANTY if the arbitrator's award is not complied with in a timely manner. PWSC will then be responsible for contacting the arbitration organization. PWSC will establish an appropriate process to enforce compliance of the award as provided in the original binding arbitration proceeding.
VIII. General Conditions A. Separation of This BUILDER'S LIMITED WARRANTY From The Contract Of Sale
This BUILDER'S LIMITED WARRANTY is separate and independent of the contract between YOU and US for the construction and/or sale of YOUR HOME. The provisions of this BUILDER'S LIMITED WARRANTY shall in no way be restricted by anything contained in the construction and/or sales contract between YOU and US.
B. Transfer to Subsequent HOMEOWNERS
YOU may transfer this BUILDER'S LIMITED WARRANTY to new owner's of the HOME for the remainder of the warranty coverage period provided that YOU or the new owners notify PWSC in writing, utilizing the Subsequent Home Buyer Acknowledgement and Assignment form attached to this BUILDER'S LIMITED WARRANTY after ownership is transferred. OUR duties under this BUILDER'S LIMITED WARRANTY to the new HOMEOWNER will not exceed the limit of liability then remaining, if any.
C. Transfer of Manufacturer's Warranties
WE assign to YOU all the manufacturer's warranties on all the appliances and equipment that WE installed in YOUR HOME. Should an appliance or item of equipment malfunction YOU must follow the procedures set forth in that manufacturer's warranty to correct the problem. OUR obligation under this BUILDER'S LIMITED WARRANTY is limited to the workmanlike installation of such appliances and equipment. WE have no obligation for appliances and equipment defined as CONSUMER PRODUCTS.
D. Recovery Rights
If WE repair, replace or pay YOU the cost to repair or replace a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE, or other related damage to YOUR HOME covered by this BUILDER'S LIMITED WARRANTY, WE are entitled, to the extent of OUR payment, to take over YOUR related rights of recovery from other people and organizations, including but not limited to, other
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warranties and insurance. YOU have an obligation not to make it harder for US to enforce these rights. YOU agree to sign any papers, deliver them to US, and do anything else that is necessary to help US exercise OUR rights.
E. General Provisions
1. If any of the terms or provisions of this BUILDER'S LIMITED WARRANTY conflict with the statutes of the state in which this BUILDER'S LIMITED WARRANTY is issued the warranty is amended to conform to such statute, except insofar as the terms and provisions are governed by the United States Arbitration Act.
2. If a court of competent jurisdiction deems any provision of this BUILDER'S LIMITED
WARRANTY unenforceable, that determination will not effect the remaining provisions.
3. This BUILDER'S LIMITED WARRANTY is to be binding on YOU and US and, as respects the arbitration process, on OUR insurer. It is also binding on YOUR and OUR heirs, executors, administrators, successors, and assigns, subject to paragraph B of the General Conditions.
4. As may be appropriate, the use of the plural in this BUILDER'S LIMITED WARRANTY includes
the singular, and the use of one gender includes all genders.
IX. Definitions BUILDER means the individual, partnership, corporation or other entity which participates in the Warranty Program administered by the Professional Warranty Service Corporation and provides YOU with this BUILDER'S LIMITED WARRANTY. Throughout this document the BUILDER is also referred to as "WE", "US" and "OUR". BUILDER'S LIMITED WARRANTY means only this express warranty document provided to YOU by US. COMMON ELEMENTS means the structure, components of enclosure, and any part of the HOME, as specified in the condominium documents as a COMMON ELEMENT. This may include, but is not limited to, corridors, lobbies, vertical transportation elements, rooms, balconies or other spaces that are for the common use of the residents of the HOME. SYSTEMS serving two or more HOMES, and the outbuildings that contain parts of such SYSTEMS are also included in this definition. CONSEQUENTIAL DAMAGES means a loss or injury other than the cost to correct a DEFICIENCY or DEFINED STRUCTURAL ELEMENT FAILURE. This definition includes, but is not limited to, costs of shelter, food, transportation; moving and storage; any other expenses related to inconvenience or relocation during repairs to the HOME. CONSEQUENTIAL DAMAGES also refers to diminished market value of the HOME. CONSUMER PRODUCT means any item of equipment, appliance or other item defined as a CONSUMER PRODUCT in the Magnuson-Moss Warranty Act (15 U.S.C.'. 2301, et seq.) Examples of Consumer Products include, but are not limited to, dishwasher, garbage disposal, gas or electric cooktop, range, range hood, refrigerator or refrigerator/freezer combination, gas oven, electric oven, microwave oven, trash compactor, garage door opener, clothes washer and dryer, hot water heater and thermostat.
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DEFICIENCY (IES) means defects in materials or workmanship used in constructing the HOME. The defects must fail to conform with the standards and tolerances described in the STANDARDS OF PERFORMANCE section of this BUILDER'S LIMITED WARRANTY. OUR failure to complete the HOME or any portion of the HOME does not constitute a DEFICIENCY. DEFINED STRUCTURAL ELEMENT FAILURE means that one or more of the structural elements identified below contains a flaw of such a magnitude that the warranty tolerance is exceeded. The only structural elements WE cover and their respective tolerances are as follows:
Defined Structural Element Warranty Tolerance A. Arches
1. Masonry
Crack of 1/4 inch in width in arch, or settlement in span of arch of 1/2 inch.
B. Floor Systems
1. Structural Concrete Crack of 1/4 inch in width and 1/4 inch vertical displacement.
2. Joists DEFLECTION of 1 inch in 15 feet.
3. Trusses DEFLECTION of 1 inch in 10 feet.
C. Foundation
1. Concrete Beams
Crack of 1/8 inch in width, or DEFLECTION of 1/4 inch in 30 inches.
2. Wood Beams: Built-up,
Laminated or Solid DEFLECTION of 1 inch in 10 feet.
3. Steel Beams DEFLECTION of 1/2 inch in 8 feet.
4. Footings Crack of 1/2 inch in width.
5. Concrete Walls Crack of 1/4 inch in width and 1/4 inch
vertical displacement, or out-of-plumb 1/4 inch in 12 inches measured from base of wall.
6. Masonry Walls
Crack of 3/8 inch in width, or out-of-plumb 1/4 inch in 12 inches measured from base of wall.
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7. Concrete Columns Bow of 1/2 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column.
8. Masonry Columns Out-of-plumb 1/8 inch in 12 inches measured
from base of column.
9. Steel Columns
10. Wood Columns
Bow of 1 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column. Bow of 1 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column.
D. Lintels and Headers
1. Concrete, Masonry, Steel, or Wood
DEFLECTION of 1 inch in 4 feet.
E. Roof Framing
1. Ridge Beam
DEFLECTION of 1 inch in 10 feet.
2. Rafters Common, Jack, or Valley/HIP
DEFLECTION or bow of 1 inch in 10 feet.
3. Ceiling Joists DEFLECTION of 3/4 inch in 10 feet.
4. Trusses DEFLECTION of 1 inch in 10 feet.
F. Structural Beams and Girders
1. Steel
DEFLECTION of 1/2 inch in 8 feet.
2. Wood Solid, Built-up, or Laminated
DEFLECTION of 1 inch in 10 feet.
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G. Structural Columns
1. Concrete
Bow of 1/2 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column.
2. Masonry Out-of-plumb 1/8 inch in 12 inches measured
from base of column.
3. Steel Bow of 1 inch in 8 feet, or out-of-plumb 1/4
inch in 12 inches measured from base of column.
4. Wood Bow of 1 inch in 8 feet, or out-of-plumb 1/4 inch in 12 inches measured from base of column.
H. Load Bearing Walls and Partitions
1. Studs
Bow or cup of 1 inch in 8 feet.
DEFLECTION means the difference in elevation of high and low points along a diagonal, horizontal, or vertical plane caused by stress induced deformation of a load bearing member. DEFLECTION is measured from any two end points and a third reference point. The reference point may be located at any distance between the two end points. EMERGENCY CONDITION means an event or situation that creates the imminent threat of damage to the HOME or the COMMON ELEMENTS related thereto, or results in an unsafe living condition due to DEFICIENCIES or DEFINED STRUCTURAL ELEMENT FAILURES that YOU become aware of at a point in time other than OUR normal business hours and YOU were unable to obtain OUR prior written approval to initiate repairs to stabilize the condition or prevent further damage. HOME means a single family residence either attached or detached or a condominium or cooperative unit in a multi-unit residential structure covered by this BUILDER'S LIMITED WARRANTY. HOME does not include, without limitation, the following: detached garages, detached carports, outbuildings (except outbuildings that contain electrical, plumbing, heating, cooling or ventilation SYSTEMS used by the HOME); swimming pools and other recreational facilities, driveways, walkways, decks, patios, porch steps, stoops, boundary walls, retaining walls, bulkheads, fences, landscaping (including but not limited to sodding, seeding, shrubs, trees, plants), off-site improvements, or any other improvements that are not part of the HOME. HOMEOWNER means the first person to whom a HOME (or unit in a multi-unit residential structure) is sold, or for whom such HOME is constructed, for occupancy by such person or such person's family, and such person's successors in title to the HOME and/or mortgagee in possession provided a Subsequent Home Buyer Acknowledgement and Assignment form (PWSC Form 302) is signed by the subsequent HOMEOWNER. POLLUTANTS means all solid, liquid, or gaseous irritants or contaminants. The term includes, but is not limited to, petroleum products, smoke, vapors, soot, fumes, acids, alkalis, toxic chemicals, radon gas, and waste materials, including materials to be recycled.
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PWSC means Professional Warranty Service Corporation which administers the warranty program in which WE participate. As such, PWSC assumes no other liabilities in connection with this BUILDER'S LIMITED WARRANTY. The PWSC mailing address is:
Professional Warranty Service Corporation P.O. Box 800 Annandale, VA 22003-0800
STANDARDS OF PERFORMANCE means the standards and tolerances for materials and workmanship that are used in this BUILDER'S LIMITED WARRANTY to determine OUR responsibility for repairing DEFICIENCIES as identified on pages 14 through 35 of this document. SYSTEMS means the following: (a) Plumbing system - gas supply lines and fittings; water supply, waste and vent pipes and their fittings; septic
tanks and their drain fields; and water, gas and sewer services piping and their extensions to the tie-in of a public utility connection or on-site well and sewage disposal system.
(b) Electrical system - all wiring, electrical boxes, switches, outlets, and connections up to the public utility
connection. (c) Heating, Cooling, and Ventilation system - all duct-work; steam, water and refrigerant lines; and registers,
connectors, radiation elements and dampers. WARRANTY DATE-COMMON ELEMENTS means the Warranty Date for the first HOME to transfer title or be used for residential purposes in a multi-unit residential building. The WARRANTY DATE-COMMON ELEMENTS may be different from the WARRANTY DATE-HOME of YOUR HOME. Contact YOUR condominium association to determine the date when coverage began on YOUR COMMON ELEMENTS. WARRANTY DATE-HOME means the date the title for the HOME is transferred by US to the first HOMEOWNER or the date the HOME is first used for residential purposes, whichever occurs first. WE, US, OUR means the BUILDER. YOU, YOUR means the HOMEOWNER.
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R R
espo
nsib
ility
15
A. S
ite W
ork
1. S
ite G
radi
ng
a.
settl
ing
of
grou
nd
arou
nd
foun
datio
n,
utili
ty tr
ench
es o
r ot
her
fille
d ar
eas
does
no
t al
low
w
ater
to
dr
ain
away
from
hom
e
1
WE
will
fill
exc
essi
vely
set
tled
area
s w
hich
af
fect
the
prop
er d
rain
age.
W
E w
ill d
o th
is
only
dur
ing
the
first
yea
r.
Rem
ove a
nd re
plac
e shr
ubs,
sod
or
othe
r la
ndsc
apin
g af
fect
ed b
y th
e pl
acem
ent o
f the
fill.
2.
Site
Dra
inag
e a.
impr
oper
dra
inag
e of
th
e si
te
1
WE
will
esta
blis
h th
e pro
per g
rade
s and
swal
es
(slo
ped
low
are
as) f
or w
ater
to p
rope
rly d
rain
aw
ay f
rom
the
HO
ME.
W
here
lot
lin
es
perm
it, th
e pr
otec
tive
slop
e w
ill b
e 6
inch
es in
10
feet
aro
und
the
foun
datio
n. W
ater
will
not
st
and
or p
ond
in c
raw
l spa
ces.
Wat
er w
ill n
ot
stan
d or
pon
d w
ithin
10
feet
of t
he H
OM
E fo
r ex
tend
ed p
erio
ds a
fter a
rain
(usu
ally
not
mor
e th
an 2
4 ho
urs)
. Fo
r sw
ales
whi
ch d
rain
oth
er
area
s or w
here
sum
p pu
mps
dis
char
ge; a
long
er
time
is n
ot u
nusu
al (4
8 ho
urs)
. It
is n
orm
al fo
r w
ater
to st
and
afte
r a h
eavy
rain
fall.
WE
will
no
t m
ake
grad
ing
or p
ondi
ng d
eter
min
atio
ns
whi
le th
ere
is fr
ost o
r sno
w o
n th
e gr
ound
, or
whi
le th
e gr
ound
is sa
tura
ted
or fr
ozen
.
Mai
ntai
n th
e gr
ades
and
sw
ales
af
ter
they
ha
ve
been
pr
oper
ly
esta
blis
hed
by U
S.
Insu
re
esta
blis
hed
drai
nage
pa
ttern
s ar
e no
t im
pede
d by
la
ndsc
apin
g,
deck
ing,
pa
tios,
pool
s, dr
ivew
ays,
wal
ls, e
tc. w
hich
Y
OU
ins
tall.
D
o no
t cha
nge
the
grad
e of
the
soi
l aw
ay f
rom
the
fo
unda
tion
by b
uild
ing
plan
ters
, ra
ised
be
ds,
or
othe
r bl
ocki
ng
cons
truct
ion.
D
amag
e ca
used
by
chan
ges i
n dr
aina
ge a
nd g
radi
ng is
no
t cov
ered
. W
here
a
sum
p pi
t ha
s be
en
inst
alle
d by
US
but t
he su
mp
pum
p w
as n
ot c
ontra
cted
for o
r ins
talle
d by
US,
YO
U m
ust
first
ins
tall
a pr
oper
ly s
ized
pum
p to
det
erm
ine
whe
ther
th
is
will
co
rrec
t th
e co
nditi
on.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
16
B
. C
oncr
ete
1.
"Po
ured
" co
ncre
te
a.
cra
cks i
n ba
sem
ent o
r fo
unda
tion
wal
ls
1
Shrin
kage
cra
cks
are
com
mon
in
conc
rete
fo
unda
tion
wal
ls.
WE
will
rep
air
all c
rack
s m
ore
than
1/8
" w
ide.
b. c
rack
s in
base
men
t flo
or
1
Min
or c
rack
s in
bas
emen
t flo
ors
are
norm
al.
WE
will
repa
ir cr
acks
mor
e tha
n 3/
16" w
ide o
r 1/
8" in
ver
tical
dis
plac
emen
t.
c. c
rack
s in
slab
in
atta
ched
gar
age
1
WE
will
rep
air
crac
ks i
n ga
rage
sla
bs m
ore
than
1/4
" wid
e or 1
/4" i
n ve
rtica
l disp
lace
men
t.
d. u
neve
n co
ncre
te
floor
s or s
labs
1
Con
cret
e flo
ors
in
room
s de
sign
ed
for
habi
tabi
lity
(as l
ivin
g sp
ace)
will
not
hav
e pits
, de
pres
sion
s, or
rai
sed
surf
aces
gre
ater
tha
n 1/
4" in
30"
. W
E w
ill re
pair
thes
e de
fect
s.
e.
crac
ks
in
conc
rete
sl
ab-o
n-gr
ade
floor
s un
der f
inis
hed
floor
ing
1
WE
will
rep
air
crac
ks w
hich
rup
ture
the
fin
ishe
d flo
orin
g m
ater
ial s
o th
e cr
acks
are
not
re
adily
app
aren
t w
hen
the
finis
hed
floor
ing
mat
eria
l is
in
plac
e.
(See
als
o St
anda
rd G
., "F
inis
hes."
)
f. pi
tting
, sc
alin
g or
sp
allin
g (f
laki
ng,
chip
ping
) of
co
ncre
te
surf
aces
cov
ered
by
the
war
rant
y
1
It is
nor
mal
for
som
e m
inor
chi
ppin
g of
the
su
rfac
e to
occ
ur.
Con
cret
e sur
face
s sho
uld
not
disi
nteg
rate
so
that
the
agg
rega
te i
s ex
pose
d an
d lo
osen
ed u
nder
nor
mal
use
and
wea
ther
co
nditi
ons.
WE
will
repa
ir co
ncre
te su
rfac
es.
WE
are
not
resp
onsi
ble
for
dete
riora
tion
caus
ed
by
salt,
ch
emic
als,
mec
hani
cal
impl
emen
ts o
r ot
her
fact
ors
beyo
nd O
UR
co
ntro
l.
Avo
id d
amag
ing
conc
rete
with
salt,
ch
emic
als,
mec
hani
cal e
quip
men
t, et
c.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
17
B
. Con
cret
e
1. "
Pour
ed"
conc
rete
g. s
ettli
ng,
heav
ing
or
sepa
ratin
g of
st
oops
, st
eps o
r gar
age
floor
s
1
Stoo
ps, s
teps
or
gara
ge f
loor
s w
ill n
ot s
ettle
, he
ave
or s
epar
ate
mor
e th
an 1
" fr
om t
he
HO
ME.
WE
will
re
pair
thes
e D
EFIC
IEN
CIE
S.
h.
stan
ding
w
ater
on
st
oops
1
Wat
er s
hall
drai
n fr
om o
utdo
or s
toop
s an
d st
eps.
How
ever
, it i
s nor
mal
for s
mal
l am
ount
s of
wat
er to
sta
nd o
n st
oops
for
sho
rt pe
riods
af
ter
it ra
ins.
WE
will
cor
rect
any
impr
oper
dr
aina
ge.
C. M
ason
ry
1. U
nit M
ason
ry
a.
crac
ks
in
mas
onry
ba
sem
ent o
r fo
unda
tion
wal
ls
1
Cra
cks
up t
o 1/
8" w
ide
are
not
unus
ual
in
mor
tar
join
ts o
f m
ason
ry f
ound
atio
n w
alls
. W
E w
ill re
pair
crac
ks m
ore
than
1/8
" w
ide.
b. c
rack
s in
mas
onry
or
vene
er w
alls
1
Cra
cks
up to
3/8
" w
ide
due
to s
hrin
kage
are
co
mm
on
in
mor
tar
join
ts
in
mas
onry
co
nstru
ctio
n. W
E w
ill re
pair
crac
ks m
ore t
han
3/8"
wid
e. W
E w
ill n
ot b
e re
spon
sibl
e fo
r any
di
ffere
nce
in t
he c
olor
of
the
old
and
new
m
orta
r.
D. W
ood
& P
last
ic
1. R
ough
car
pent
ry
a. s
quea
king
flo
ors
or
subf
loor
s th
at
appe
ar
loos
e
1
Thes
e co
nditi
ons
are
ofte
n te
mpo
rary
in n
ew
hom
es.
WE
will
cor
rect
thes
e co
nditi
ons o
nly
if th
ey a
re c
ause
d by
und
erly
ing
defe
cts
in
cons
truct
ion.
A s
quea
k pr
oof f
loor
can
not b
e gu
aran
teed
.
b. u
neve
n w
ood
floor
s
1 W
E w
ill re
pair
any
floor
s tha
t hav
e m
ore
than
1/
4"
ridge
or
de
pres
sion
w
ithin
an
y 30
" m
easu
rem
ent w
hen
mea
sure
d in
any
dire
ctio
n to
the
jois
ts.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
18
D
. Woo
d &
Pla
stic
1.
Rou
gh c
arpe
ntry
c.
bow
ed w
alls
or o
ther
in
terio
r exp
osed
su
rfac
es
1
All
inte
rior
and
exte
rior
wal
ls h
ave
slig
ht
varia
nces
on
thei
r fin
ishe
d su
rface
s. B
owin
g of
w
alls
will
not
det
ract
from
or b
lem
ish
the w
all's
fin
ishe
d su
rfac
e.
WE
will
rep
air
any
wal
ls
whi
ch b
ow m
ore
than
3/8
" ou
t of
line
with
in
any
30"
horiz
onta
l or
ver
tical
mea
sure
men
t ta
ken
a m
inim
um o
f 16
" fr
om a
ny s
heet
rock
co
rner
or o
peni
ng.
d. o
ut-o
f-plu
mb
wal
ls
1
WE
will
rep
air
any
wal
ls th
at a
re m
ore
than
1/
4"
out-o
f-plu
mb
for
any
30"
verti
cal
mea
sure
men
t.
2.
Kitc
hen
cabi
nets
a.
war
ped
kitc
hen
cabi
nets
1
WE
will
repa
ir an
y do
ors o
r dra
wer
fron
ts th
at
are
war
ped
mor
e th
an 1
/4".
Thi
s co
nditi
on is
m
easu
red
by c
losi
ng th
e dr
awer
or
door
and
m
easu
ring
from
the
face
fram
e to
the
poin
t of
furth
erm
ost w
arpa
ge.
WE
are
not r
espo
nsib
le
for m
atch
ing
cabi
net f
inis
hes.
b. g
aps b
etw
een
the
cabi
nets
, or b
etw
een
the
cabi
nets
, cei
ling,
or
wal
ls
1
WE
will
corr
ect a
ny g
ap th
at is
mor
e tha
n 1/
4"
wid
e.
Do
not o
verlo
ad c
abin
ets.
c. sp
lit in
pan
els o
f a
cabi
net d
oor
1
If li
ght i
s vi
sibl
e th
roug
h th
e sp
lit in
a p
anel
, W
E w
ill re
pair
the
pane
l.
3.
Cou
nter
tops
a.
Sep
arat
ion
from
wal
l
1 W
E w
ill
repa
ir th
e cr
ack.
Cau
lkin
g is
ac
cept
able
. W
E w
ill r
epai
r on
ly o
nce
afte
r cl
osin
g or
firs
t occ
upan
cy, w
hich
ever
occ
urs
first
.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
19
D
. Woo
d &
Pla
stic
4.
Inte
rior f
inis
h ca
rpen
try (t
rim
insi
de th
e H
OM
E)
a.
Trim
/mol
ding
ha
s op
en
join
ts
betw
een
mol
ding
s and
the s
urfa
ce
area
s to
w
hich
th
e m
oldi
ngs a
re a
ttach
ed
1
WE
will
rep
air
open
joi
nts
in m
oldi
ngs
or
betw
een
mol
ding
s and
surf
aces
if th
e ga
ps a
re
mor
e th
an 3
/16"
wid
e. C
aulk
ing
is ac
cept
able
.
5.
Ex
terio
r fin
ish
carp
entry
(w
ood
sidi
ng, o
r m
ason
ry
trim
on
the
outs
ide
of th
e H
OM
E)
a. T
rim h
as o
pen
join
ts
betw
een
piec
es o
f tri
m,
incl
udin
g si
ding
an
d m
ason
ry
1
WE
will
repa
ir an
y op
en jo
ints
that
are
mor
e th
an 3
/8"
wid
e or
whi
ch d
o no
t kee
p ou
t the
el
emen
ts.
Cau
lkin
g is
acc
epta
ble.
Mai
ntai
n ex
terio
r fin
ish
by
caul
king
and
pai
ntin
g.
6.
Ext
erio
r sid
ing
a. i
nade
quat
e cl
eara
nce
betw
een
exte
rior
sidi
ng
and
finis
hed
grad
e
1
WE
w
ill i
nsur
e th
ere
is a
6"
clea
ranc
e be
twee
n si
ding
and
fini
shed
gra
de a
t the
tim
e of
clo
sing
or f
irst o
ccup
ancy
whi
chev
er o
ccur
s fir
st.
Mai
ntai
n a
6" c
lear
ance
bet
wee
n si
ding
and
fini
shed
gra
de.
E. T
herm
al a
nd
moi
stur
e pr
otec
ting
mat
eria
ls
1. W
ater
proo
fing
a. le
aks i
n ba
sem
ent
1
Dam
pnes
s on
th
e w
alls
or
flo
ors
in
the
base
men
t is n
ot a
def
ect.
How
ever
, if w
ater
is
actu
ally
tric
klin
g in
to th
e ba
sem
ent,
WE
will
re
pair
the
leak
s.
Mai
ntai
n pr
oper
gr
ades
an
d dr
aina
ge
arou
nd t
he h
ome
and
land
scap
e pr
oper
ly to
avo
id w
ater
pr
oble
ms i
n th
e H
OM
E.
2.
Insu
latio
n
a. in
suffi
cien
t ins
ulat
ion
1
WE
will
ins
ulat
e th
e H
OM
E as
req
uire
d to
m
eet l
ocal
ene
rgy
and
build
ing
requ
irem
ents
or
, as
appl
icab
le, F
HA
or
VA
req
uire
men
ts.
Insu
latio
n do
es n
ot r
ende
r a
wal
l or
roo
m
soun
dpro
of.
3.
Lou
vers
and
vent
s a.
rai
n or
sno
w l
eaks
in
to
the
attic
th
roug
h lo
uver
s and
ven
ts
0
HO
MES
mus
t ha
ve l
ouve
rs a
nd v
ents
for
pr
oper
ve
ntila
tion.
Rai
n or
sn
ow
will
so
met
imes
com
e th
roug
h th
ese
open
ings
.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
20
E.
The
rmal
and
moi
sture
pro
tect
ing
mat
eria
ls
4. R
oofin
g &
sidi
ng
a. ic
e bu
ild-u
p on
roof
0 D
urin
g pr
olon
ged
cold
spe
lls, i
ce is
like
ly to
bu
ild u
p on
the
eave
s of
the
roof
. Th
is b
uild
-up
will
occ
ur w
hen
snow
and
ice
accu
mul
ate
and
gutte
rs a
nd d
owns
pout
s fre
eze
up.
b.
leak
s in
ro
of
or
flash
ing
1
WE
will
repa
ir ro
of o
r fla
shin
g le
aks.
Lea
ks
caus
ed
by
ice
build
-up
are
not
OU
R
resp
onsi
bilit
y.
Cle
an le
aves
from
val
leys
, gut
ters
an
d do
wns
pout
s.
c. s
tand
ing
wat
er o
n a
flat r
oof
1
It is
not
unu
sual
for m
inor
pon
ding
to o
ccur
on
a fla
t roo
f fo
r up
to 2
4 ho
urs
afte
r a
rain
fall.
H
owev
er, i
f wat
er is
not
dra
inin
g pr
oper
ly, W
E w
ill
corr
ect
the
drai
nage
.
WE
are
not
resp
onsi
ble
if th
e ro
of
was
sp
ecifi
cally
de
sign
ed to
reta
in w
ater
.
d.
dela
min
atio
n of
ve
neer
sid
ing
or j
oint
se
para
tion
1
All
sidi
ng w
ill b
e in
stal
led
so th
at it
mee
ts th
e m
anuf
actu
rer's
stan
dard
s and
indu
stry s
tand
ards
an
d is
suffi
cien
tly p
aint
ed o
r pr
otec
ted.
WE
will
re
pair
or
re
plac
e an
y si
ding
th
at
dela
min
ates
or s
epar
ates
. W
E w
ill o
nly
pain
t ne
w m
ater
ials
as
part
of th
e re
pair.
The
pai
nt
may
not
be
an e
xact
mat
ch t
o th
e or
igin
al
colo
rs.
Prot
ect
the
sidi
ng f
rom
dam
age,
su
ch
as
lean
ing
heav
y ob
ject
s ag
ains
t sid
ing,
bal
l den
ts an
d w
ater
fr
om sp
rinkl
ers s
triki
ng th
e si
ding
. A
nnua
lly, s
eal o
r rec
aulk
sidi
ng.
e.
woo
d si
ding
0 G
aps
on e
nd a
nd s
ide
edge
may
occ
ur d
ue to
no
rmal
expa
nsio
n an
d co
ntra
ctio
n. W
E ca
nnot
co
ntro
l woo
d ex
pans
ion
and
cont
ract
ion.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
21
E.
Th
erm
al
and
moi
stur
e pr
otec
ting
mat
eria
ls
5. S
heet
met
al
a. le
aks i
n gu
tters
and/
or
dow
n-sp
outs
1 G
utte
rs an
d do
wns
pout
s mig
ht o
verfl
ow d
urin
g he
avy
rain
s.
They
sh
ould
no
t le
ak
at
conn
ectio
ns.
WE
will
repa
ir le
aks.
Kee
p le
aves
and
deb
ris o
ut o
f gu
tters
to
allo
w w
ater
to
flow
pr
oper
ly.
Do
not l
ean
ladd
ers a
gain
st g
utte
rs
and
dow
nspo
uts.
b.
stan
ding
w
ater
in
gu
tters
1
It is
co
mm
on
prac
tice
to
inst
all
gutte
rs
appr
oxim
atel
y le
vel,
resu
lting
in sm
all a
mou
nts
of w
ater
stan
ding
in a
gut
ter a
fter a
rain
. If
the
wat
er is
mor
e th
an 1
" de
ep in
a g
utte
r and
the
gutte
r is
not
clo
gged
with
deb
ris,
WE
will
re
pair
the
gutte
r so
tha
t w
ater
can
dra
in
prop
erly
.
Kee
p le
aves
and
deb
ris o
ut o
f gu
tters
to
allo
w w
ater
to
flow
pr
oper
ly.
6.
Sea
lant
s a.
le
aks
in
exte
rior
(out
side
) w
alls
bec
ause
ca
ulki
ng is
inad
equa
te
1
If w
ater
ent
ers
the
HO
ME,
WE
will
rep
air
leak
ing
join
ts o
r cr
acks
in
the
exte
rior
wal
l su
rfac
e, a
roun
d op
enin
gs a
nd fl
ashi
ngs.
Prop
erly
ins
talle
d ca
ulki
ng m
ay
shrin
k.
Y
OU
m
ust
mai
ntai
n ca
ulki
ng d
urin
g th
e lif
e of
the
ho
me.
F.
Doo
rs a
nd
win
dow
s
1. W
ood
and
plas
tic d
oors
a.
outs
ide
door
s ar
e w
arpe
d
1
WE
will
rep
air
any
door
s th
at w
arp
to t
he
exte
nt th
at th
ey sa
tisfy
one
of t
he fo
llow
ing:
$
th
ey n
o lo
nger
wor
k;
$
they
are
no
long
er w
eath
er re
sist
ant;
or
$
they
w
arp
mor
e th
an
1/4"
, m
easu
red
diag
onal
ly fr
om c
orne
r to
corn
er.
WE
will
re
finis
h an
y ne
w d
oors
to m
atch
oth
er d
oors
as
clo
sely
as p
ossi
ble.
If Y
OU
pai
nt o
utsi
de d
oors
, doo
rs
mus
t be
prop
erly
pre
pare
d.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
22
F.
Doo
rs a
nd
win
dow
s 1.
Woo
d an
d pl
astic
do
ors
b. in
side
doo
rs o
r clo
set
door
s are
war
ped
1
WE
will
repa
ir an
y do
ors t
hat w
arp
mor
e th
an
1/4"
, m
easu
red
diag
onal
ly f
rom
cor
ner
to
corn
er.
In th
e ev
ent W
E in
stal
l a n
ew d
oor,
WE
will
fini
sh n
ew d
oors
to m
atch
oth
er d
oors
as
clo
sely
as p
ossi
ble.
c. p
anel
s in
door
s shr
ink
so th
at r
aw w
ood
edge
s sh
ow
0
It is
nor
mal
for p
anel
s to
shrin
k.
d.
spl
it in
pan
els
of a
do
or
1
If li
ght i
s vi
sibl
e th
roug
h th
e sp
lit in
a p
anel
, W
E w
ill re
pair
the
pane
l. W
E w
ill m
ake
this
re
pair
only
on
ce
afte
r cl
osin
g or
fir
st
occu
panc
y, w
hich
ever
occ
urs f
irst.
2.
Gar
age
door
s on
gara
ges t
hat a
re
atta
ched
to th
e H
OM
E
a. g
arag
e do
ors
do n
ot
oper
ate
prop
erly
1
If g
arag
e do
ors
do n
ot o
pera
te p
rope
rly u
nder
no
rmal
use
, WE
will
adj
ust o
r cor
rect
them
. If
Y
OU
inst
all a
gar
age
door
ope
ner,
WE
are
no
long
er r
espo
nsib
le f
or t
he o
pera
tion
of t
he
gara
ge d
oor.
Kee
p al
l mov
able
par
ts lu
bric
ated
.
b. r
ain
or s
now
lea
ks
thro
ugh
gara
ge d
oors
1
Gar
age
door
s w
ill b
e in
stal
led
in a
ccor
danc
e w
ith m
anuf
actu
rer's
spe
cific
atio
ns.
WE
will
re
pair
leak
s res
ultin
g fr
om a
failu
re to
pro
perly
in
stal
l the
gar
age d
oors
. Dur
ing
seve
re w
eath
er
cond
ition
s, so
me
leak
age
may
be
norm
al.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
23
F.
Doo
rs a
nd
win
dow
s 3.
Woo
d, p
last
ic,
and
met
al w
indo
ws
a.
win
dow
s do
no
t fu
nctio
n pr
oper
ly
1
WE
will
cor
rect
the
win
dow
s so
that
they
are
re
lativ
ely
easy
to o
pera
te.
Kee
p tra
cks
and
rolle
rs c
lean
ed,
lubr
icat
ed a
nd a
djus
ted.
b. c
onde
nsat
ion
and/
or
fros
t on
ins
ide
surf
aces
of
win
dow
s
0
Con
dens
atio
n m
ay
occu
r on
th
e in
terio
r w
indo
w su
rfac
es w
ith e
xtre
mes
in te
mpe
ratu
re
and
hum
idity
. I
ndiv
idua
l liv
ing
habi
ts c
an
impa
ct h
umid
ity le
vels
. Th
ese
cond
ition
s ar
e be
yond
O
UR
co
ntro
l an
d W
E ha
ve
no
resp
onsi
bilit
y.
If a
hum
idifi
er is
inst
alle
d, Y
OU
m
ust
follo
w
the
man
ufac
ture
r's
reco
mm
enda
tions
fo
r pr
oper
se
tting
of t
he h
umid
ista
t.
4.
Wea
ther
st
rippi
ng a
nd se
als
a. a
ir le
aks
in a
roun
d do
ors a
nd w
indo
ws
1
Doo
rs
and
win
dow
s w
ill
be
inst
alle
d in
ac
cord
ance
with
the
man
ufac
ture
r's st
anda
rds.
If
air
com
es i
n be
caus
e do
ors,
win
dow
s, or
w
eath
erst
rippi
ng w
ere
fitte
d po
orly
, WE
will
re
pair
the i
mpr
oper
ly fi
tted
door
s, w
indo
ws,
or
wea
ther
strip
ping
.
If Y
OU
live
in a
n ar
ea w
ith h
igh
win
ds, s
torm
doo
rs a
nd w
indo
ws
may
be
inst
alle
d.
5.
Slid
ing
door
s a.
slid
ing
door
s do
not
op
erat
e pr
oper
ly
1
Slid
ing
door
s w
ill b
e in
stal
led
in a
ccor
danc
e w
ith t
he m
anuf
actu
rer's
spe
cific
atio
ns.
WE
will
repa
ir in
oper
ativ
e sl
idin
g do
ors.
Kee
p tra
cks
and
rolle
rs c
lean
ed,
lubr
icat
ed, a
nd a
djus
ted.
6.
Gla
ss
a. b
roke
n gl
ass
0
WE
will
rep
air
brok
en g
lass
rep
orte
d to
US
prio
r to
cl
osin
g or
at
fir
st
occu
panc
y,
whi
chev
er o
ccur
s firs
t.
Rep
ort t
o U
S a l
l bro
ken
glas
s prio
r to
clo
sing
or
at f
irst
occu
panc
y,
whi
chev
er o
ccur
s firs
t.
7.
Har
dwar
e a.
lo
cks
on
door
s or
w
indo
ws
do n
ot o
pera
te
prop
erly
1
WE
will
repa
ir an
y ha
rdw
are
whi
ch d
oes
not
mee
t man
ufac
ture
r's st
anda
rds.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
24
G
. Fin
ishe
s 1.
Lat
h an
d pl
aste
r a.
cra
cks
in in
side
wal
ls
and
ceili
ngs
1
Cra
cks
in i
nsid
e w
alls
and
cei
lings
are
not
un
usua
l. W
E w
ill r
epai
r al
l cr
acks
tha
t ar
e m
ore
than
1/8
" w
ide.
W
E w
ill r
epai
r th
ese
crac
ks
only
on
ce
afte
r cl
osin
g or
fir
st
occu
panc
y, w
hich
ever
occ
urs f
irst.
2.
Gyp
sum
w
allb
oard
a. n
ail
pops
, bl
iste
rs i
n ta
pe,
and
othe
r bl
emis
hes
on
insi
de
wal
ls a
nd c
eilin
gs
1
WE
will
corr
ect t
hese
impe
rfec
tions
onl
y on
ce
afte
r cl
osin
g or
firs
t oc
cupa
ncy,
whi
chev
er
occu
rs fi
rst.
b. c
rack
s
1 If
the
wal
lboa
rd h
as c
rack
s tha
t are
mor
e th
an
1/8"
wid
e, W
E w
ill re
pair.
3.
Cer
amic
tile
a.
ch
ips
or
crac
ks
in
floor
, co
unte
r or
wal
l til
e
0
WE
will
rep
lace
cra
cked
or
chip
ped
tiles
re
porte
d to
US
prio
r to
clo
sing
or
at f
irst
occu
panc
y.
WE
will
not
be
resp
onsi
ble
to
mat
ch th
e tile
pat
tern
s or c
olor
bet
wee
n th
e old
an
d th
e ne
w ti
le a
nd g
rout
.
Rep
ort
to
US
all
crac
ked
or
chip
ped
tiles
prio
r to
clos
ing
or a
t fir
st o
ccup
ancy
, whi
chev
er o
ccur
s fir
st.
b.
loos
e flo
or, c
ount
er o
r w
all t
ile
1
WE
will
rese
cure
loos
e til
es.
c. c
rack
s in
gro
utin
g of
ce
ram
ic ti
le jo
ints
or
at
junc
tions
bet
wee
n til
es
and
othe
r mat
eria
ls (e
.g.,
betw
een
tiles
an
d ba
thtu
b)
1
Cra
cks
in g
rout
ing
of c
eram
ic t
ile j
oint
s ar
e co
mm
only
cau
sed
by n
orm
al s
hrin
king
of t
he
grou
ting.
W
E w
ill r
epai
r cr
acke
d gr
outin
g on
ly o
nce a
fter c
losi
ng o
r firs
t occ
upan
cy. W
E w
ill n
ot b
e re
spon
sibl
e fo
r dis
cont
inue
d gr
out
or fo
r diff
eren
ces i
n co
lor b
etw
een
the
old
and
the
new
gro
ut.
Reg
rout
cra
cks d
urin
g th
e lif
etim
e of
the
HO
ME.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
25
G
. Fin
ishe
s 4.
Fin
ishe
d w
ood
floor
s a.
cra
cks
betw
een
the
floor
boa
rds
1
WE
will
rep
air
all c
rack
s th
at a
re m
ore
than
3/
16"
wid
e.
5.
Res
ilien
t flo
orin
g or
floo
r co
verin
g
a. n
ail
pops
on
surf
ace
of
resi
lient
flo
or
cove
ring
1
WE
will
rep
air
any
nail
pops
tha
t br
eak
the
surf
ace
of th
e flo
orin
g.
b. d
epre
ssio
ns o
r rid
ges
in
resi
lient
flo
orin
g be
caus
e th
e su
bflo
or i
s irr
egul
ar
1
WE
will
rep
air
any
ridge
s or
dep
ress
ions
w
hich
are r
eadi
ly ap
pare
nt an
d w
hich
are m
ore
than
1/
8"
high
or
de
ep.
Th
e rid
ge
or
depr
essi
on m
easu
rem
ent i
s th
e ga
p cr
eate
d at
on
e en
d of
a 6
" st
raig
ht-e
dge
plac
ed o
ver t
he
depr
essi
on o
r rid
ge w
ith 3
" of t
he st
raig
hted
ge
on o
ne s
ide
of th
e de
fect
, hel
d tig
htly
to th
e flo
or.
WE
will
not
be r
espo
nsib
le to
mat
ch th
e ol
d an
d th
e ne
w fl
oorin
g.
c. re
silie
nt fl
oorin
g lif
ts,
bubb
les,
or
beco
mes
un
glue
d
1
WE
will
repa
ir th
ese
defe
cts.
d.
visi
ble
seam
s or
sh
rinka
ge g
aps
at jo
ints
of
resi
lient
floo
ring
1
If th
e ga
ps a
re m
ore
than
1/8
" w
ide
betw
een
piec
es o
f re
silie
nt f
loor
ing,
WE
will
rep
air
them
. If
the
gaps
bet
wee
n flo
orin
g an
d ot
her
mat
eria
ls a
re m
ore
than
1/8
" w
ide,
WE
will
re
pair
the
affe
cted
are
a on
ly.
e. c
uts a
nd g
ouge
s
0 W
E w
ill re
pair
cuts
and
gou
ges
repo
rted
to
US
prio
r to
clo
sing
or
at f
irst
occu
panc
y,
whi
chev
er o
ccur
s firs
t.
Rep
ort t
o U
S pr
ior t
o cl
osin
g or
at
first
occ
upan
cy, w
hich
ever
occ
urs
first
.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
26
G
. Fin
ishe
s 6.
Pai
nt, s
tain
, or
varn
ish
a. d
eter
iora
ting,
fad
ing,
or
pe
elin
g of
ou
tsid
e pa
int
1
Fadi
ng o
f a
pain
t or
sta
in i
s no
rmal
and
not
co
nsid
ered
a de
fect
. The
amou
nt o
f fad
ing
will
de
pend
on
the
clim
ate
whe
re t
he H
OM
E is
lo
cate
d. W
E w
ill re
pair
pain
t, st
ain
or v
arni
sh
whi
ch p
eels
or d
eter
iora
tes.
WE
will
pro
perly
pr
epar
e and
refin
ish
any
area
s tha
t are
affe
cted
.
b.
pain
ting
mad
e ne
cess
ary
by
othe
r re
pair
wor
k
1
If p
aint
ing
is re
quire
d be
caus
e of
oth
er re
pair
wor
k, W
E w
ill p
aint
to
mat
ch s
urro
undi
ng
area
s as c
lose
ly a
s pos
sibl
e.
c. d
eter
iora
ting
varn
ish
or
lacq
uer
finis
h on
ou
tsid
e w
oodw
ork
0
Var
nish
or
la
cque
r on
ou
tsid
e w
oodw
ork
dete
riora
tes q
uick
ly a
nd is
not
cov
ered
.
d. d
eter
iora
ting
varn
ish
or
lacq
uer
finis
h on
in
side
woo
dwor
k
1
WE
will
reto
uch
area
s of t
he w
oodw
ork
whe
re
the
finis
h ha
s det
erio
rate
d. W
E w
ill m
ake
this
re
pair
only
on
ce
afte
r cl
osin
g or
fir
st
occu
panc
y, w
hich
ever
occ
urs f
irst.
e.
mild
ew o
r fu
ngus
on
pain
ted
surf
aces
0
WE
will
rem
ove
mild
ew o
r fun
gus r
epor
ted
to
US
prio
r to
clo
sing
or
first
occ
upan
cy.
Mild
ew
or
fung
us
may
fo
rm
on
pain
ted
surf
aces
ove
r tim
e be
caus
e of
war
mth
and
m
oist
ure.
Rep
ort t
o U
S pr
ior t
o cl
osin
g or
at
first
occ
upan
cy, w
hich
ever
occ
urs
first
. C
lean
mild
ew o
r fu
ngus
reg
ular
ly
from
ext
erio
r or i
nter
ior s
urfa
ces.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
27
G
. Fin
ishe
s 6.
Pai
nt, s
tain
, or
varn
ish
f. de
terio
ratin
g, f
adin
g,
or
peel
ing
of
inte
rior
pain
t
1
Inte
rior p
aint
ed su
rfac
e sh
ould
not
det
erio
rate
, fa
de,
or p
eel.
WE
will
tou
ch-u
p on
ly t
he
affe
cted
are
as o
ne t
ime
afte
r cl
osin
g or
firs
t oc
cupa
ncy,
whi
chev
er o
ccur
s firs
t.
Mai
ntai
n in
terio
r pa
int
per
man
ufac
ture
r's sp
ecifi
catio
ns.
7.
Wal
l cov
erin
gs
a. p
eelin
g w
all c
over
ing
1
WE
will
rep
air
wal
l co
verin
g w
hich
pee
ls
with
in th
e fir
st y
ear.
b. m
ism
atch
ed e
dges
of
wal
l co
verin
g,
patte
rn
mis
mat
ch,
and
open
se
ams
0
WE
will
repa
ir th
ese c
ondi
tions
whe
n re
porte
d to
US
prio
r to
clo
sing
or
at f
irst o
ccup
ancy
, w
hich
ever
occ
urs f
irst.
8.
Car
petin
g a.
op
en
seam
s in
ca
rpet
ing
1
Vis
ible
carp
et se
ams a
re n
ot a
defe
ct. W
E w
ill
repa
ir an
y op
enin
gs o
r gap
s in
the
seam
s.
b. w
all-t
o-w
all c
arpe
ting
com
es u
p, i
s lo
ose
or
stre
tche
d
1
If
WE
orig
inal
ly
inst
alle
d w
all-t
o-w
all
carp
etin
g as
a pr
imar
y flo
or co
verin
g, W
E w
ill
re-a
ttach
or r
estre
tch
any
of th
e ca
rpet
ing
that
ha
s loo
sene
d fr
om th
e m
ater
ial t
o w
hich
it w
as
atta
ched
.
c. s
pots
or m
inor
fadi
ng
on c
arpe
t
0
Spot
s and
/or m
inor
fadi
ng c
an o
ccur
nat
ural
ly
whe
n a c
arpe
t is e
xpos
ed to
ligh
t. W
E ha
ve n
o re
spon
sibi
lity
for t
his c
ondi
tion.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
28
G
. Fin
ishe
s 9.
Stu
cco
a.
crac
ks
in
outs
ide
stuc
co w
alls
1
Cra
cks
are
not
unus
ual
in t
he s
urfa
ces
of
outs
ide
stuc
co w
alls
. W
E w
ill re
pair
with
in
the
first
yea
r per
iod,
any
cra
cks
that
are
mor
e th
an 1
/8"
wid
e.
10
. Mar
ble,
real
or
synt
hetic
, pla
stic
la
min
ate,
po
rcel
ain,
and
fib
ergl
ass
a. b
lem
ishe
s, sc
ratc
hes,
nick
s, or
chi
ps
0
WE
will
repa
ir bl
emis
hes,
scra
tche
s, ni
cks,
or
chip
s rep
orte
d to
US
prio
r to
clos
ing
or a
t firs
t oc
cupa
ncy,
whi
chev
er o
ccur
s firs
t. W
E ar
e not
re
spon
sibl
e fo
r di
scon
tinue
d pa
ttern
s or
for
di
ffere
nces
in c
olor
bet
wee
n ol
d an
d ne
w.
Rep
ort t
o U
S pr
ior t
o cl
osin
g or
at
first
occ
upan
cy, w
hich
ever
occ
urs
first
.
H. L
ouve
rs, v
ents
, an
d fir
epla
ces
1. L
ouve
rs a
nd
vent
s
a. in
adeq
uate
ven
tilat
ion
of c
raw
l spa
ces
1
WE
will
rep
air
the
louv
ers
and
vent
s so
that
th
ey p
rovi
de p
rope
r ven
tilat
ion.
WE
will
not
be
resp
onsi
ble f
or p
robl
ems c
ause
d by
chan
ges
mad
e to
the
orig
inal
ven
tilat
ion
syst
em.
2.
Fire
plac
es a
nd
chim
neys
a. i
mpr
oper
dra
win
g of
fir
epla
ce o
r chi
mne
y
1
A
num
ber
of
item
s ca
n ca
use
tem
pora
ry
nega
tive
draf
t si
tuat
ions
in
a fir
epla
ce o
r ch
imne
y.
Th
ese
incl
ude
high
w
inds
, ob
stru
ctio
ns su
ch as
larg
e bra
nche
s or t
rees
too
clos
e to
the
chi
mne
y, o
r tig
ht in
sula
tion
and
wea
ther
proo
fing
thro
ugho
ut t
he h
ouse
. W
E w
ill n
ot b
e re
spon
sibl
e fo
r the
se p
robl
ems.
If
the
draf
t pr
oble
m i
s ca
used
by
impr
oper
in
stal
latio
n, W
E w
ill re
pair
the
prob
lem
.
Insu
re th
ere
is s
uffic
ient
fre
sh a
ir m
ake-
up
for
the
flue
to
draw
pr
oper
ly.
Bef
ore
the
begi
nnin
g of
th
e se
ason
that
YO
U w
ill u
se th
e fir
epla
ce, l
ook
for a
ny o
bstru
ctio
ns
and
clea
r prio
r to
use.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
29
H
. Lou
vers
, ven
ts,
and
firep
lace
s 2.
Fire
plac
es a
nd
chim
neys
b.
sepa
ratio
n of
chim
ney
from
th
e st
ruct
ure
to
whi
ch it
is a
ttach
ed
1
It is
not
unu
sual
for a
new
chi
mne
y to
sepa
rate
sl
ight
ly f
rom
the
stru
ctur
e to
whi
ch i
t is
at
tach
ed.
WE
will
repa
ir an
y ch
imne
y th
at h
as
sepa
rate
d fr
om th
e H
OM
E m
ore
than
1/2
" in
an
y 10
feet
ver
tical
mea
sure
men
t.
c. f
irebo
x (a
rea
whe
re
com
bust
ion
take
s pla
ce)
pain
t has
cha
nged
0
The
heat
from
a fi
re c
an n
atur
ally
cha
nge
any
finis
h on
the
fire
box.
Th
is c
ondi
tion
is n
ot
cove
red.
d.
crac
ks
in
fireb
rick
(bric
k th
at
lines
th
e fir
epla
ce)
and
mor
tar
join
ts
0
Roa
ring
fires
can
natu
rally
caus
e thi
s cra
ckin
g.
Thi
s con
ditio
n is
not
a D
EFIC
IEN
CY
.
I. M
echa
nica
l sy
stem
s
1. P
lum
bing
, wat
er
supp
ly, a
nd se
ptic
sy
stem
s
a. p
lum
bing
pip
es h
ave
froz
en a
nd b
urst
1
Dra
in,
was
te,
vent
, an
d w
ater
pip
es w
ill b
e ad
equa
tely
pro
tect
ed t
o pr
even
t fr
eezi
ng a
s re
quire
d by
th
e ap
plic
able
pl
umbi
ng
requ
irem
ents
for
nor
mal
ly a
ntic
ipat
ed c
old
wea
ther
and
in
acco
rdan
ce w
ith t
he d
esig
n te
mpe
ratu
res
esta
blis
hed
by
the
Am
eric
an
Soci
ety
of H
eatin
g, R
efrig
erat
ing,
and
Air
Con
ditio
ning
Eng
inee
rs (A
SHR
AE)
. W
E w
ill
repa
ir an
y pi
pes
not
mee
ting
the
ASH
RA
E st
anda
rds.
Dra
in
wat
er
pipe
s an
d ou
tsid
e fa
ucet
s w
hen
they
are
exp
osed
to
free
zing
tem
pera
ture
s.
b. l
eaks
in
fauc
ets
or
valv
es
1
WE
will
repa
ir or
repl
ace a
ny fa
ucet
s or v
alve
s th
at
leak
du
e to
D
EFIC
IEN
CIE
S in
w
orkm
ansh
ip o
r mat
eria
ls.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
30
I.
Mec
hani
cal
syst
ems
1. P
lum
bing
, wat
er
supp
ly, a
nd se
ptic
sy
stem
s
c. D
EFIC
IEN
CIE
S in
pl
umbi
ng
fixtu
res,
appl
ianc
es,
or
trim
fit
tings
1
WE
will
repa
ir an
y fix
ture
, app
lianc
e, o
r fitt
ing
whi
ch
does
no
t m
eet
the
man
ufac
ture
r's
stan
dard
s.
d. n
oisy
wat
er p
ipes
1 So
me
nois
e in
the
wat
er p
ipes
is n
atur
al a
nd
com
es f
rom
the
flo
w o
f w
ater
and
fro
m t
he
pipe
s ex
pand
ing.
If t
here
is a
pou
ndin
g no
ise
from
im
prop
erly
anc
hore
d pi
pes,
WE
will
re
pair.
e. le
aks i
n pi
pes
1
& 2
W
E w
ill r
epai
r an
y le
aks
in th
e dr
ain,
was
te,
vent
or w
ater
pip
es.
Con
dens
atio
n on
pip
es is
no
t th
e sa
me
as
a le
ak,
and
is
not
a D
EFIC
IEN
CY
.
f. st
oppe
d up
sew
ers,
fixtu
res,
and
drai
ns
1
& 2
W
E w
ill re
pair
all s
ewer
s, fix
ture
s, an
d dr
ains
th
at
are
clog
ged
beca
use
of
defe
cts
in
cons
truct
ion.
WE
are
not r
espo
nsib
le fo
r any
D
EFIC
IEN
CY
w
hich
is
no
t co
nstru
ctio
n re
late
d, i
nclu
ding
any
fai
lure
of
mun
icip
al
syst
ems.
If s
ewer
s, fix
ture
s, an
d dr
ains
are
cl
ogge
d be
caus
e of Y
OU
R ac
tions
, th
en Y
OU
will
pay
the
cos
t of
re
pairi
ng th
em.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
31
I.
Mec
hani
cal
syst
ems
1. P
lum
bing
, wat
er
supp
ly, a
nd se
ptic
sy
stem
s
g. w
ater
sup
ply
syst
em
does
not
del
iver
wat
er
1
& 2
W
E a
re re
spon
sibl
e fo
r con
nect
ing
all o
n-si
te
serv
ice t
o m
unic
ipal
wat
er m
ains
and
to p
rivat
e w
ater
sup
plie
s. W
E ar
e al
so r
espo
nsib
le f
or
mak
ing
sure
that
an
indi
vidu
al w
ell o
n-si
te is
in
stal
led
to c
ompl
y w
ith a
ll bu
ildin
g an
d pl
umbi
ng
requ
irem
ents
.
WE
will
re
pair
prob
lem
s ca
used
by
D
EFIC
IEN
CIE
S in
w
orkm
ansh
ip a
nd m
ater
ials
. W
E ar
e no
t re
spon
sibl
e fo
r w
ater
qua
lity.
W
E ar
e no
t re
spon
sibl
e fo
r pro
blem
s cau
sed
by co
nditi
ons
beyo
nd O
UR
con
trol.
h.
sept
ic
tank
, di
strib
utio
n bo
x an
d pu
mp
do n
ot m
eet s
tate
, co
unty
or
lo
cal
requ
irem
ents
1
& 2
Se
ptic
tan
k w
ill m
eet
stat
e, c
ount
y, o
r lo
cal
requ
irem
ents
. W
E w
ill r
epai
r an
y se
ptic
sy
stem
that
can
not p
rope
rly h
andl
e th
e no
rmal
flo
w o
f hou
seho
ld w
aste
bec
ause
of d
efec
ts in
w
orkm
ansh
ip
or
mat
eria
ls.
W
E ar
e no
t re
spon
sibl
e fo
r co
nditi
ons
beyo
nd
OU
R
cont
rol,
such
as
free
zing
, sa
tura
ted
soil,
an
incr
ease
in
the
elev
atio
n of
the
wat
er t
able
, ex
cess
ive
use
of t
he s
yste
m,
or l
imita
tions
es
tabl
ishe
d by
the
loca
l gov
erni
ng a
genc
y.
Prop
erly
mai
ntai
n th
e se
ptic
tank
sy
stem
to
incl
ude
prop
er g
rade
s, la
ndsc
apin
g, a
nd p
rote
ctio
n fr
om
vehi
cula
r tra
ffic
or
exce
ssiv
e w
eigh
t whi
ch w
ould
res
ult i
n so
il co
mpa
ctio
n. T
anks
may
nee
d to
be
pum
ped
durin
g pe
riods
of
ex
cess
ive
use
or e
xten
ded
rain
fall.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
32
I.
Mec
hani
cal
syst
ems
1. P
lum
bing
, wat
er
supp
ly, a
nd se
ptic
sy
stem
s
i. se
ptic
dra
in fi
elds
1 &
2
Sept
ic d
rain
fiel
ds w
ill m
eet s
tate
, cou
nty,
or
loca
l req
uire
men
ts.
WE
will
repa
ir an
y se
ptic
dr
ain
field
s th
at c
anno
t pr
oper
ly h
andl
e th
e no
rmal
flo
w o
f ho
useh
old
was
te b
ecau
se o
f de
fect
s in
wor
kman
ship
or m
ater
ials
. W
E ar
e no
t re
spon
sibl
e fo
r co
nditi
ons
beyo
nd O
UR
co
ntro
l, su
ch
as
free
zing
, sa
tura
ted
soils
, in
crea
se
in
elev
atio
n of
th
e w
ater
ta
ble,
ex
cess
ive
use
of t
he s
yste
m,
or l
imita
tions
es
tabl
ishe
d by
the
loca
l gov
erni
ng a
genc
y.
2.
Hea
ting
syst
em
a. in
adeq
uate
hea
ting
1
Hea
ting
syst
em i
s de
sign
ed t
o m
aint
ain
an
indo
or te
mpe
ratu
re o
f 70o F
. Th
e te
mpe
ratu
re
is m
easu
red
in t
he c
ente
r of
eac
h ro
om a
t a
heig
ht o
f 5
feet
abo
ve th
e flo
or (
unde
r lo
cal
outd
oor w
inte
r des
ign
cond
ition
s as
spe
cifie
d in
the
ASH
RA
E ha
ndbo
ok).
Fed
eral
, sta
te, o
r lo
cal
ener
gy r
equi
rem
ents
tak
e pr
eced
ence
. W
E w
ill r
epai
r th
e he
atin
g sy
stem
so
that
it
prov
ides
the
requ
ired
tem
pera
ture
.
Bal
ance
dam
pers
and
regi
ster
s and
m
ake
othe
r min
or a
djus
tmen
ts fo
r ch
ange
of s
easo
ns.
Mai
ntai
n un
it pe
r m
anuf
actu
rer's
sp
ecifi
catio
ns.
b.
lea
ks i
n re
frig
eran
t lin
es
1
& 2
W
E w
ill re
pair
all l
eaki
ng re
frig
eran
t lin
es an
d w
ill re
char
ge th
e un
it, u
nles
s YO
U c
ause
d th
e da
mag
e.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
33
I.
Mec
hani
cal
syst
ems
3. R
efrig
erat
ion
a.
inad
equa
te
air
cond
ition
ing
1
Coo
ling
syst
em i
s de
sign
ed t
o m
aint
ain
an
indo
or te
mpe
ratu
re o
f 78o F
. Th
e te
mpe
ratu
re
is m
easu
red
in t
he c
ente
r of
eac
h ro
om a
t a
heig
ht o
f 5
feet
abo
ve th
e flo
or (
unde
r lo
cal
out-d
oor s
umm
er d
esig
n co
nditi
ons a
s spe
cifie
d in
ASH
RA
E ha
ndbo
ok).
If
the
tem
pera
ture
ou
tsid
e is
abo
ve 9
5o F, c
oolin
g sy
stem
mus
t be
able
to m
aint
ain
an in
side
tem
pera
ture
that
is
15o b
elow
the
outs
ide
tem
pera
ture
. Fe
dera
l, st
ate,
or
lo
cal
ener
gy
requ
irem
ents
ta
ke
prec
eden
ce. W
E w
ill re
pair
the c
oolin
g sy
stem
so
that
it p
rovi
des t
he re
quire
d te
mpe
ratu
re.
Bal
ance
dam
pers
and
regi
ster
s and
m
ake
othe
r min
or a
djus
tmen
ts fo
r ch
ange
of
seas
ons
and
mai
ntai
n pr
oper
w
indo
w
treat
men
t to
op
timiz
e co
olin
g ca
pabi
litie
s. M
aint
ain
unit
per
man
ufac
ture
r's
spec
ifica
tions
.
4.
Con
dens
atio
n dr
ain
lines
a. c
logg
ed c
onde
nsat
ion
drai
n lin
es
0
WE
will
pro
vide
clea
r con
dens
atio
n dr
ain
lines
at
clos
ing
or fi
rst o
ccup
ancy
, whi
chev
er o
ccur
s fir
st.
Afte
r th
is,
YO
U a
re r
espo
nsib
le f
or
keep
ing
the
cond
ensa
tion
drai
n lin
es c
lear
.
Con
dens
atio
n dr
ain
lines
may
clog
, un
der
norm
al u
se.
YO
U s
houl
d ke
ep th
ese c
lear
. Pr
ior t
o us
ing
the
cool
ing
syst
em e
ach
seas
on, c
heck
co
nden
satio
n lin
es t
o en
sure
the
dr
ain
lines
are
cle
ar.
5. E
vapo
rativ
e co
olin
g sy
stem
a. m
echa
nica
l par
t of t
he
evap
orat
ive
cool
ing
syst
em d
oes
not o
pera
te
prop
erly
1
WE
will
cor
rect
or a
djus
t the
blo
wer
and
the
wat
er sy
stem
so th
at it
func
tions
pro
perly
.
6.
Air
dist
ribut
ion
syst
em
a.
duct
wor
k m
akes
tic
king
an
d cr
ackl
ing
nois
es
0
The
duct
wor
k m
ay m
ake
ticki
ng a
nd c
rack
ling
nois
es w
hen
the
met
al in
it e
xpan
ds fr
om th
e he
at
and
cont
ract
s fr
om
the
cold
.
This
co
nditi
on
is
natu
ral
and
is
not
a D
EFIC
IEN
CY
.
Type
of M
ater
ial
or a
rea
of Y
OU
R
HO
ME
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
34
I.
Mec
hani
cal
syst
ems
6. A
ir di
strib
utio
n sy
stem
b.
du
ctw
ork
mak
es
a bo
omin
g no
ise
c.
sepa
rate
d or
un
atta
ched
duc
twor
k
1
1&
2
This
boo
min
g is
cal
led
"oilc
anni
ng."
WE
will
re
pair
the
duct
wor
k.
WE
will
re-
atta
ch o
r re
-sec
ure
all
duct
wor
k th
at h
as b
ecom
e se
para
ted
or u
natta
ched
.
YO
U s
houl
d no
t w
alk
on,
plac
e he
avy
obje
cts a
gain
st o
r oth
erw
ise
subj
ect d
uctw
ork
to u
nusu
al lo
ads.
J.
Elec
trica
l sys
tem
1. E
lect
rical
co
nduc
tors
, fus
es,
and
circ
uit
brea
kers
2.
Out
lets
, sw
itche
s, an
d fix
ture
s 3.
Ser
vice
and
di
strib
utio
n
a. f
uses
blo
w o
r ci
rcui
t br
eake
rs
(exc
ludi
ng
grou
nd
faul
t in
terr
upte
rs) "
kick
out
" a.
ai
r le
aks
arou
nd
elec
trica
l out
lets
b.
m
alfu
nctio
n in
el
ectri
cal
outle
ts,
switc
hes,
and
fixtu
res
a.
grou
nd
faul
t in
terr
upte
rs
freq
uent
ly
trip
(thes
e ar
e se
nsiti
ve
safe
ty d
evic
es t
hat
are
inst
alle
d in
to
the
elec
trica
l sy
stem
to
pr
otec
t fr
om e
lect
rical
sh
ock)
1
1 1 1
WE
will
che
ck th
e w
iring
circ
uits
and
mak
e su
re t
hat
they
con
form
with
app
rove
d lo
cal
elec
trica
l req
uire
men
ts.
Col
d ai
r can
be
draw
n th
roug
h an
out
let o
n an
ex
terio
r wal
l int
o a
room
. W
E w
ill re
pair
one
time a
fter c
losi
ng o
r firs
t occ
upan
cy, w
hich
ever
co
mes
firs
t. W
E w
ill re
pair
or re
plac
e al
l def
ectiv
e ou
tlets
, sw
itche
s, or
fixt
ures
. G
roun
d
faul
t i
nter
rupt
ers
are
se
nsiti
ve
and
can
be ea
sily
trip
ped.
Nor
mal
ly, t
his i
s not
in
dica
tive
of a
con
stru
ctio
n de
fect
. W
E w
ill
inst
all
grou
nd f
ault
inte
rrup
ters
to
mee
t th
e el
ectri
cal
requ
irem
ent.
WE
will
cor
rect
the
in
terr
upte
rs if
the
tripp
ing
is d
ue to
a d
efec
t in
inst
alla
tion.
Do
not o
verlo
ad c
ircui
ts.
A tr
ippe
d gr
ound
faul
t int
erru
pter
us
ually
ind
icat
es a
n ov
erlo
aded
ci
rcui
t or t
he c
onne
cted
app
lianc
e co
ntai
ns a
faul
ty g
roun
d.
Ty
pe o
f Mat
eria
l or
are
a of
YO
UR
H
OM
E
Spec
ific
item
o
r wor
k
DEF
ICIE
NC
Y o
r C
ondi
tion
Yea
rs
Cov
ered
O
UR
resp
onsi
bilit
y
Y
OU
R R
espo
nsib
ility
35
J. E
lect
rical
Sy
stem
3.
Ser
vice
and
di
strib
utio
n b.
ele
ctric
al w
iring
doe
s no
t ca
rry
its d
esig
ned
load
fo
r no
rmal
re
side
ntia
l use
1 &
2
WE
will
rep
air
any
wiri
ng t
hat
does
not
co
nfor
m
with
ap
prov
ed
loca
l el
ectri
cal
requ
irem
ents
. W
E ar
e res
pons
ible
for o
rigin
al
inst
alla
tion
only
. W
E a
re n
ot re
spon
sibl
e fo
r pr
oble
ms
caus
ed b
y co
nditi
ons
beyo
nd O
UR
co
ntro
l.
BINDING ARBITRATION REQUEST FORM
Dear Homeowner: Prior to requesting Professional Warranty Service Corporation (PWSC) to begin a binding arbitration procedure for your claimed Builder’s Limited Warranty deficiencies, you should have sent your builder a clear and specific written request to correct those deficiencies. If you have already requested your builder in writing to correct a deficiency that you think is covered by the Builder’s Limited Warranty, and believe the builder has not properly responded, fill out this form and send it to PWSC. Be sure to attach a copy of the written complaint that you previously sent to the builder. The information you need to fill out this form can be found on the Builder’s Limited Warranty Coverage Validation Form. However, if you do not know the answers to any questions, write “Don’t Know.” Please do not leave any item blank. Your name: _________________________________________________________________________________________ Address: ___________________________________________________________________________________________
City State Zip Home Phone: ____________________________________ Business Phone: ___________________________________ Builder’s Limited Warranty : ______________________ Warranty Date-Home: ______________________________ Builder I.D. Number: __ __ __ - __ __ __ __ If applicable, FHA/VA Case: _________________________ Named Builder Insured: ______________________________________________________________________________ Address: ___________________________________________________________________________________________
___________________________________________________________________________________________
___________________________________________________________________________________________
Describe the deficiencies which you think are covered by the Builder’s Limited Warranty. Include when the deficiency first occurred or when you first noticed the deficiency. (Use additional sheets, if necessary). I/we are hereby requesting PWSC to initiate an arbitration to determine the builder’s obligations with respect to the existence of alleged deficiencies under the Builder’s Limited Warranty and under applicable federal, state, and local law regarding the Builder’s Limited Warranty. I/we understand that the arbitration award shall be final and binding on all parties and shall limit our ability to initiate a lawsuit against the builder and/ or PWSC or the Builder’s Limited Warranty insurer. _________________________________________________________________________________________________________
signature Date INSTRUCTIONS: Send this Binding Arbitration Request Form along with the required eighty dollar ($80.00) arbitration filing fee to:
PROFESSIONAL WARRANTY SERVICE CORPORATION P. O. BOX 800
ANNANDALE, VIRGINIA 22003-0800 PWSC Form No. 301 10/2014
SUBSEQUENT HOME BUYER ACKNOWLEDGEMENT AND ASSIGNMENT
Upon execution of this form any coverage remaining under the BUILDER'S LIMITED WARRANTY applicable to the home as specified on the Builder's Limited Warranty Coverage Validation Form is transferred to the subsequent homeowner. Any obligations under the BUILDER'S LIMITED WARRANTY to any subsequent homeowner shall not exceed the limit of liability remaining at the time of transfer, if any.
The undersigned home buyer(s) hereby acknowledges and agrees:
! I/we acknowledge that I/we have reviewed and understand the BUILDER'S LIMITED WARRANTY document (PWSC 107).
! I/we understand and acknowledge that Professional Warranty Service Corporation ("PWSC") is not the
warrantor of the BUILDER'S LIMITED WARRANTY.
! I/we understand that I/we am responsible for the maintenance of the home including maintenance of the grade of the land surrounding the home, and that the builder shall not be responsible for any damage to the home which is the result of my/our failure to maintain the home.
! I/we acknowledge and agree all disputes under and relating to the BUILDER'S LIMITED WARRANTY
(including disputes on which issues shall be submitted to arbitration; alleged breach of the BUILDER'S LIMITED WARRANTY; and alleged violations of statutes or regulations relating to consumer protection or unfair trade practices) shall be submitted to binding arbitration before an independent third party arbitration organization. I/we agree the decision of the arbitrator(s) shall be binding on all parties to the arbitration. Any such binding arbitration(s) shall be conducted in accordance with the rules and procedures applicable to the arbitration organization hearing the dispute or, where those rules are silent, the United States Arbitration Act (9 U.S.C. ' 1 et. seq).
Signature of subsequent Home Buyer(s): ____________________________ Date: ______________________
Print name: _____________________________________________________
Signature: ______________________________________________________ Date: ______________________
Print name: _____________________________________________________
Address of Home: _____________________________________________________________________________
Builder's Limited Warranty Coverage Validation Number: ___________________________________________
INSTRUCTIONS: Sign, fill in Limited Warranty # in the space provided (this number is provided on the Builder's Limited Warranty Coverage Validation Form), and provide a telephone number where you can be reached.
Mail this form and a photocopy of the settlement/closing documents indicating transfer of title to:
PROFESSIONAL WARRANTY SERVICE CORPORATION P.O. BOX 800 ANNANDALE, VA 22003-0800 PWSC Form No. 302 10/2014