BUILDING A GREAT AEM TEAM:TWC’S JOURNEY

Presented by: Cat Reusswig Sr. Director, Web Portals Engineering

A PHILOSOPHY WE EMBRACE

The Cult of Done Manifesto

There are three states of being. Not knowing, action and completion.

-- Bre Pettis

Why TWC chose Adobe AEM/ CQ

Our agile process Sprint Stuff

Release Stuff

Tool Stuff

Cool Stuff (RWD, Grabbit)

Accomplishments 2012-2014 Q&A

AGENDA

W H Y T W C C H O S E C Q 5

AEM provides transparency with a technology stack built on Open Source with the backing of Adobe

Open Source is foundational = freedom, autonomy & control +

productivity!

TWC AGILE PROCESS

Development Cycle(s)

Wires / CSS Comps User Stories CQ5

Components Enhancements

Testing Dev Automation Acceptance OS / Browsers Bug Fixes

Production Content Authoring QA Updates Troubleshooting

Roll-out Strategy Prod Support Prioritization Future Phases

Business Responsibility

Shared Responsibility

Dev Responsibility

Empower Great People to do Great

Work

Shake up the teams ~every 6 months forges

greater strength &

relationships

ALIGNMENT W AUTONOMY

6 Scrum Teams – Volunteer Scrum Master w

Double Duty (Dev/QA)– Team Commits to Stories

accepted & pointed– Fibonacci pointing– Team Norms, responsible for

DONE!– Generally 6 team members– Embedded QA– Mixed geography & time

zones

Horizontal Team – TPO– DevOps– QA Automation– Analytics– Architecture Forum– How & Why Forum

Support – DOTS/3Share/DevOps =

Support across allenvironments

MVP AND RELEASE PLANNING

MVP – Minimal Viable Product, the smallest

useful set of capabilities that will meet the business

need in production

SPRINT PROCESS

The power of the Agile Ceremonies is in their

simplicity and focus on delivering the necessary

information to progress the business goals

TOOL STUFF = PRODUCTIVITY!

JIRA for Sprint Planning & Confluence for WIKI

GHE == +1 CREATES A CULTURE OF/FOR CODE

TEST DRIVEN DEVELOPMENT

Defined acceptance criteria, continuous integration, and a clear definition of

done empowers the team to deliver

+ Exploratory manual testing + Unit, Integ, & Functional + Wraith for UI regression + Genymotion for device emulation

INFORMATION RADIATORS

“An Information radiator is a display posted in a place

where people can see it as they work or walk

by. It shows readers information they care about without having

to ask anyone a question.”

CONTINUOUS FEEDBACK

The power of feedback is everywhere in the cycle -

automated test results, build results, retrospectives,

how&why, architecture team sharing, demos, UAT

DELIVER OFTEN

Is every 2 weeks often enough? Embrace the Cult of Done Manifesto

Development UAT

~2 weeks ~2 weeks

Release

Development UAT

~2 weeks ~2 weeks

Release

Development UAT

~2 weeks ~2 weeks

Release

SHARED PAIN IS POWERFUL: DOTS

Environments: ü Cont Integration ü Engineering1 & 2 ü Beta 1 & 2 ü  Stage & PROD

DEVOPS

TWO EXAMPLES OF GREAT TEAMWORK BY AGREAT TEAM J

REFACTORING

Pretending you know what you are doing is almost the same as knowing

what you are doing…

AEM & CONTENT MIGRATIONS

Grabbit - syncing content on

demand to any environment

WHAT WE’VE ACCOMPLISHED

2012-2014 ACCOMPLISHMENTS

v  Consolidation of 60+ domains to 1 v  Geo-targeting v  Full Site redesign v  Business process re-engineering

• New team• New platform• New processes

Award winning site - cableFAX's "Best of Web Awards” 2013

|  Best Cable Site & Best Overall Web Site Design

Web Marketing Association 2013 |  Best Media site and Outstanding

Achievement in Web Development

DEV Residential Marketing

Commercial Marketing

2012-2014 CONTINUED

Checkout/eCommerce 2 Phased MVP Delivery

Responsive Web Design 2 different migration paths

~Fully RWD now across our Marketing & Checkout sites – woot!

PERSONALIZATION & TARGETING

Gets us out of the opinion weeds and into Data driven decisions for the sites!

ü  Adobe Target ü  AAM ü  SiteCatalyst ü  TWC Data