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Building a Successful Telehealth Program in Rural Communities Illinois Rural Hospital Association August 2015 Branden Robinson Sales Manager
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Building a Successful Telehealth Program in Rural
CommunitiesIllinois Rural Hospital Association
August 2015
Branden RobinsonSales Manager
Mission
Increase Access to Behavioral Health Care Through
Innovative Applications of Technology
Hospital Services
On-Demand Telepsychiatry
1 hour average
response time
EDs
Consultation/Liaison
4 hour average
response time
Med/Surg Floors
Scheduled Telepsychiatry
Weekend or afterhours coverage
Inpatient Units
ED Rounding
Scheduled regularly or
as-needed
EDs
Consults and Orders
Available by phone or
video
Anywhere
Other Settings
• Outpatient clinics• In-home• Primary Care Offices• Urgent Care Centers • Mobile Health Clinics• CMHCs• FQHCs• ACT Programs• Residential Programs• Schools• Corrections• Skilled Nursing
In-Home Care Model• Follow-up Referral Option• Reduce Readmissions• Growing Area• Connect with a network of
behavioral health providers • Shop for a provider who fits your needs
Direct Cost BenefitReduced Inappropriate Admissions
Improved ED ThroughputImproved Wait Times
Reduced Length of StaysReduced Transport Costs
Cut ED Boarding
Indirect Cost BenefitJoint Commission Compliance Reducing ReadmissionsConsumer SatisfactionStaff Satisfaction & RetentionImproved SafetyDecreased Liability
A physician’s reimbursement for a behavioral health consumer is, on average, 40% less than for a medical consumer
1- Academic Regional Referral Center with over 90,000 patients/ year
Benefits of TelepsychA behavioral health consumer costs a hospital nearly $2400 more than their average medical consumer1
Cultivate Stakeholder Buy-In
Select Technology
Design Workflows
Provider Credentialing
Training
Program Planning
