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Building Campus Customers Through
Training
Procurement Department
Candace MiskoProcurement Technology Team Analyst
Jonathan BarberData Analytics Manager
Catherine ThartStrategic Sourcing Manager
Procurement Department
Multiple Ways To Educate The University Community
(Our Customers)
Procurement Department
• How To Buy• What You Buy• Why These Matter
Procurement Department
• How To Buy Purchasing methods (other than
purchase orders) available to various campus units and how to locate suppliers that fill their needs
Procurement Department
• SunRISE Branded SciQuest eProcurement tool used to
purchase goods from contracted suppliers. We aim to make this experience similar to shopping on Amazon™
Procurement Department
Procurement Department
• SunRISE users On-campus monthly trainings are offered
by Procurement as well as WebEx offerings, one on one trainings and staff meeting training sessions.
Procurement Department
Procurement Department
Procurement Department
• P-Card Purchasing Card program and online
system; the P-Card is ASU’s preferred method for purchasing low dollar goods and services.
Procurement Department
Procurement Department
• P-Card users Required online training covering
program basics and system tutorial; non-mandatory in-person training also offered
Procurement Department
Procurement Department
• Quick Guides Building snap shots of how to’s on
SunRISE and P-Card systems
Procurement Department
• Procurement Advisory Board
Began with P-Card users and expanded to roles/users within business units who purchase for departments
Quarterly meetings Discussion around policies, changes, updates,
feedback, best practices and small trainings
Procurement Department
• What You Buy Departments may not have detailed
insight into where their money goes when it comes to goods and services. Fund accounting based financial systems often make reporting on this difficult.
Procurement Department
College of Public Programs
Spend Analytics FY14
Procurement Department
Total FY14 Spend for External Goods & Services
(Excludes $ spent with internal vendors such as IT/Facilities)
$4,198,904
Procurement Department
Procurement Department
Top 25 Vendors By Spend Spend $TARGET CORPORATION 171,135.00$ PINAL COUNTY SCHOOL 134,275.00$ PHOENIX INDIAN CENTER INC 129,376.00$ THE LANGHAM SHENZHEN 117,653.00$ CCS PRESENTATION SYSTEMS 107,776.00$ PREVENT CHILD ABUSE-VERMONT 68,750.00$ BHUTANESE COMMUNITY IN ARIZONA 68,500.00$ CANON BUSINESS SOLUTIONS-CENTRAL, INC. 65,501.00$ DELL INC. 63,417.00$ MARRIOTT INTERNATIONAL INC 62,162.00$ REX HOTEL 61,015.00$ LENOVO 58,705.00$ TRANSPERFECT TRANSLATIONS 56,190.00$ UNITED AIRLINES 56,091.00$ ONEIL ASSOCIATES INC 53,233.00$ HILTON WORLDWIDE 53,124.00$ US AIRWAYS 52,281.00$ WWW.CROWNDMC.COM 47,570.00$ AMAZON.COM, INC 47,268.00$ HYATT CORPORATION 46,474.00$ ARTCRAFT INC 45,015.00$ ARAMARK CORPORATION 44,965.00$ LANG PRINTING AND MAILING 44,385.00$ FIFTH COLLEGE CONSULTING INC 41,667.00$ PC/NAMETAG 41,468.00$ Grand Total 1,737,996.00$
Procurement Department
Procurement Department
Procurement Department
• Why These Matter Knowing what and how departments are
purchasing helps identify strategic sourcing opportunities
Procurement Department
• Strategic Sourcing Use entire university spend in a category
to maximize savings Larger $ volume being spent means
better pricing, better customer service
Procurement Department
• Maintenance, Repairs and Operations
Many vendors, multiple departments, few contracts
Identified $5M+ in spend on supplies
Procurement Department
• Discussed Situation with All Involved Departments
Agreement was reached to consolidate this category with one vendor who can provide a complete solution
Procurement Department
• Scientific Laboratory Supplies
Many vendors, multiple departments Identified $24M in spend
Procurement Department
• Included Multiple Departments on RFP Committee
Agreement was reached to consolidate this category with one primary vendor who can provide hotlist items and a secondary vendor
Procurement Department
• Desktop and Laptop Computers
Departments buying on their own, no standards in place
$4.1M spend for FY15
Procurement Department
• By Working With IT Groups Across Campus
Developing case for standardized hardware and more centralized service model
Procurement Department
Procurement Department
• How To Buy eProcurement and P-Card Training,
Procurement Advisory Board
• What You Buy Department Spend Analysis Reports
• Why These Matter Identify Strategic Sourcing Opportunities
• Allows Us To Develop Working Relationships With Departments, Build Trust and Provide Them With Specific People To Contact When Issues Arise; Procurement Adds Value Instead Of Being Administrative Unit
Procurement Department
How Are Your Schools Doing This?
Procurement Department
Questions?
Procurement Department