Building energy for change in your team, organisation, community or system

www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS

Building energy for change

in your team, organisation,

community or system

NHS Horizons

|@HorizonsNHS

www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS

• We tune into the latest change thinking and practice in healthcare and other industries around the world

• The team has emerged through years of supporting change in the NHS and the wider health and care system

• A small, diverse team of people within the English National Health Service that supports change agents and builds change agency


Presenting today

Helen Bevan@helenbevan

Rosanna Hunt@rosielhunt

Zoe Lord@zoelord1

Leigh Kendall@leighakendall

www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS

Remember a time…

When you were part of a high performing, high energy

team

As a pair, write down three words or phrases that

summarise how it felt being part of such a team

Say hello to the

person next to you

www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS

Remember a time…

When you were part of a team that WASN’T high

performing or high energy

As a pair, write down three words or phrases that

summarise how it felt being part of such a team




Creating energy for change

is a high priority for team performance

The capacity and drive of a

team, organisation or system to

act and make the difference

necessary to achieve its goals

http://www.institute.nhs.uk/tools/energy_for_change/energy_for_change_.html

“Energy for change” is defined as



Teams with HIGH productive energy scored higher on:

overall performance - 14% higher

productivity – 17%

efficiency – 14%

customer satisfaction – 6%

customer loyalty – 12%

|@HorizonsNHS

There is a relationship between

high energy and high performance


Psychological

Physical

Spiritual

Social Intellectual

Teams perform best when

five energies are high

Source: http://www.institute.nhs.uk/tools/energy_for_change/energy_for_change_.html




Energy of personal

engagement, relationships and

connections between people

Social energy

It’s where people feel a sense of “us and us” rather than

“us and them”


Energy of commitment to

a common vision for the

future, driven by shared

values and a

higher purpose

Spiritual energy

|@HorizonsNHS

Gives people the confidence to move towards a different

future that is more compelling than the status quo


Energy of courage,

resilience and feeling safe

to do things differentlyInvolves feeling supported to make a change and

trust in leadership and direction

Psychological energy

|@HorizonsNHS


Energy of action,

getting things done and

making progress

The flexible, responsive drive to

make things happen

Physical energy

|@HorizonsNHS


Energy of analysis,

planning and thinking

Involves gaining insight as well as planning and

supporting processes, evaluation, and arguing a

case on the basis of logic/ evidence

Intellectual energy


High and low ends of each

energy domain

Social isolated solidarity

Spiritual uncommitted higher purpose

Psychological risky safe

Physical fatigue vitality

Intellectual Illogical reason

LOW HIGH


Which group is likely to have higher spiritual

energy scores:

• clinicians

• non-clinicians

As you get closer to the to the CEO in the

structure:

• are you likely to have higher

or lower overall energy scores?

Some questions:

Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team


Which group is likely to have higher spiritual

energy scores:

• clinicians

• non-clinicians

As you get closer to the to the CEO in the

structure:

are you likely to have higher or lower

overall energy scores?

Some questions:

Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team


1

2

3

4

5Social

Spiritual

PsychologicalPhysical

Intellectual

Team 1:

What’s your

assessment of their

energy for change?


The challenge of

disproportionately high

intellectual energyIntellectual energy on its own isn’t transformational

It keeps leaders in their comfort zone (intellect to intellect)

|@HorizonsNHS


1

2

3

4

5

Social

Spiritual


Intellectual

Team 2:

What’s your

assessment of their

energy for change?


1

2

3

4

5Social

Spiritual


Intellectual

|@HorizonsNHS

Where’s the energy for

change in your team?


“Leadership is not about making clever decisions and doing

bigger deals. It is about helping release the positive energy that exists naturally

within people”Henry Mintzberg

There has never been a time in the history of health

and care when this advice has been more pertinent

|@HorizonsNHS



Date post:	21-Jan-2018
Category:	Healthcare
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Building energy for change in your team, organisation, community or system

Healthcare