Date post: | 15-May-2015 |
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Human Resources Specific Interest Group Proudly Presents
Pattie Vargas, PMP The Vargas Group
Unleash The Potential!
Building High Performance Teams
4 Components to Building High Performance Teams
Believe in Team Empowerment
Project Managers today must
Assume a Leadership Role
Invest in Team Development
Learn to Manage Conflict
The Vargas Group
It’s a new game with new job requirements
Have the ability to:
Assume a Leadership Role
Forge partnerships and collaborative relationships among cross-functional teams
Lead and promote change, growth and effectiveness
Motivate a varied, cross-functional staff
Manage, lead and motivate highly skilled project teams
The Vargas Group
Must possess:
Assume a Leadership Role
Outstanding Leadership skillsProven leadership of technical and non-technical teamsExceptional collaborative, teaming and consensus building abilitiesProficiency in staff motivation, conflict resolution and disciplinary proceduresExperience in staff management, recruitment and selection, creation of goals and objectives, performance assessment
It’s a new game with new job requirements
The Vargas Group
Character Traits of a Good Leader
HonestyHumility Willingness to Risk (related to individuals)Takes responsibility Relies on standards vs intimidation, charisma
or manipulation to motivate
Assume a Leadership Role
The Vargas Group
Skills of a Good Leader
Champion for the Team Staff ManagementGood Manager Ability to Motivate
Assume a Leadership Role
The Vargas Group
Building The Team
Understand the project goalsSet the Ground RulesDevelop the project and team chartersRecognize the team composition
Invest in Team Development
“Ignoring the personalities and individual drivers of the members of your project team is like walking through sand in swim fins.” Vargas
The Vargas Group
Gain Buy-In
Value the individual members Solicit input and then LISTENAsk for Help Hold effective meetings Recognize milestones and achievements All work and no play ….
Invest in Team Development
The Vargas Group
Have Fun!
“There may be 50 ways to leave your lover but only 4 ways out of this airplane.” Herb Kelleher
“There are just too many people at work with tight underwear.” Ken Blanchard
“Don’t take yourself so %#$& seriously!” Benjamin Zander
“This place rocks with energy!” John Christensen to Stephen Lundlin
Invest in Team Development
Energetic, joyous teamwork drives out stress, boredom, burnout and apathy
The Vargas Group
The FISH Philosophy
Play Make Their Day Be There Choose Your Attitude
Invest in Team Development
Serious Fun Builds Advanced Teams
The Vargas Group
Conflict Happens
Learn to Manage Conflict
Common Misconceptions
Harmony is normal and conflict is abnormal Conflict and disagreement are the same thingConflict is the result of personality problemsConflict and anger are the same thing
The Vargas Group
2 Types of Conflict Behavior
Emotional conflict – A Type - personal, defensive, resentful
Cognitive conflict – C Type - depersonalized: surrounding ideas, plans, approaches
Learn to Manage Conflict
The Vargas Group
Transform A Type into C Type
Prepare for conflict Recognize that Dissatisfaction / Unrest can
indicate unmet needs Remember the common goalCreate a safe environment for open dissension
and disagreement Encourage coaching within the teamKnow when to take it off line
Learn to Manage Conflict
The Vargas Group
The Role of Vision
Believe in Team Empowerment
Set a clear visionAlign the vision with the missionCross-functional Teams – recognize the
barriers to success Unclear roles and responsibilities – lines of
command Unclear goalsDisorganized team structure Lack of involvement on the part of team members
The Vargas Group
Empowering Actions
Believe in Team Empowerment
Collaboration Flexibility Unwavering support Distributed decision making
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Motivators De-motivators
Be a leaderChampion the team’s accomplishments Honesty, humility Willingness to take chancesEncourage creativityFairness Rewards and recognition Fun
Weak leadership Take credit for others successDishonesty Playing it by the bookBending the rules Hidden agendasCompromise Coalitions: Gossip, dishonesty All work and no play
Believe in Team Empowerment
The Vargas Group
Characteristics of an Empowered Team
Potency Meaningfulness Autonomy Impact
Believe in Team Empowerment
The Vargas Group
Conclusion
Project Management = People Management Assume a Leadership Role Investing in the team saves time, money and
energy in the long runConflict is inevitable – but it can be minimizedMotivate and empower
The Vargas Group
Suggested Action Plan
Assess Your Leadership Skills 360 degree surveys, accountability coach
Develop the Team What steps did you miss, if any?
Deal With Conflict What is your conflict management plan?
Empower Your Team Team meeting – check for alignment
Are you motivating or de-motivating? The Vargas Group
Recommended Reading
The 7 Habits of Highly Effective People – Stephen Covey
FISH! – Stephen Lundin, Harry Paul and John Christensen
Peopleware – Tom deMarco, Timothy Lister The Five Dysfunctions of a Team – Patrick Lencioni The Art of Possibility – Rosamund Stone Zander Tools: Thomas-Kilmann Conflict Mode Instrument
www.kilmann.com/conflict.html
The Vargas Group
Thank you
Pattie Vargas, PMP The Vargas Group
Unleash The Potential!