©LeanCor 2011
Building the Lean Fulfillment Stream
Robert Martichenko
CEO, LeanCor Supply Chain Group
©LeanCor 2011
What’s the Story Here ?
©LeanCor 2011
The Lean Culture
• Understand your Purpose and Customer
Value Proposition
• Show Respect for People – Safety and
Engagement First
• Show Respect for Processes- Stability,
Standardization, Quality at the Source
• Make Problems Visible- Solve Problems in
Real Time
• Eliminate all Waste- Do only those things
that add value to the customer
• Continuously Improve- Get Better Every Day
• Understand the Difference Between
Leadership and Management Systems
©LeanCor 2011
Who and Why Now ?
Manufacturers
Health Care
Retail
Consumer Goods
Supply Chain
Service Industries
Other…
Customer Driven
Competition Driven
Revenue Requirement
Cost Down Requirement
Next Step to “Op Ex “
Leadership Experience
©LeanCor 2011
Lean Leader – Step 1 - Value
©LeanCor 2011
Building the Lean Fulfillment Stream
“The purpose of the book
is to connect lean thinking
to logistics and supply
chain management. We
hope that logisticians and
supply chain leaders will
look at their work in a
whole new way.”
-Robert Martichenko, 2011
Published by Lean Enterprise Institute, 2010
©LeanCor 2011
LFS : Guiding Principles
Make customer consumption visible
Increase velocity an reduce variation
1. Make consumption visible throughout the fulfillment stream
2. Reduce lead time to enable pull and reduce inventory
3. Create level flow to reduce variation and enable stability
4. Use pull systems to reduce complexity and over production
6. Increase velocity to drive flexibility for meet customer demand
5. Collaborate , solve problems and focus on process discipline
7. Lead and make decisions based on Total Cost of Fulfillment
Why : To eliminate all waste so that only value remains
©LeanCor 2011
Process: Systems Thinking
Ownership
and Control
Taking Responsibility for System Wide Results
©LeanCor 2011
Lean Leader – Step 3 – Process
©LeanCor 2011
Lean Leader – Step 4 - Pressure
©LeanCor 2011
Building the Lean Supply Chain
Problem solver
Building the Lean Supply Chain Professional
Building the Lean Supply Chain
Leader
The Lean Supply Chain
Professional Certificate Program
5/29/2013 14
Transforms the way you
think, act, and lead your supply chain.