Date post: | 05-Dec-2014 |
Category: |
Small Business & Entrepreneurship |
Upload: | jshknndy |
View: | 41 times |
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building the most comprehensive user experience
on-siteby Jia En Teo
ui fundamentals
Know your user
Pay attention to patterns
Consistency
Provide feedback
Speak their language
Keep it simple
Keep moving forward
know your user
Your user’s goals are your goals !
Find out what your users need, and how you can meet those needs !
Don’t get caught up in mimicking trends – always focus on your users
host dashboardhosts want to get bookings
push hosts to acceptlimiting the number of options directs user behavior
search resultsguests want to shop around and get results easily
property pageclear pricing information and bold CTA button
pay attention to patterns
Use familiar UI patterns; no need to reinvent the wheel, less user-education required
consistency
Make flows consistent on the site, so that when users learn something, they don’t have to re-learn it once they land on another page.
!
Keep consistency between web + mobile versions
web mobile
ShoutOuts
web mobile
Home Page
provide feedback
Always indicate to users where they are on the site, so they can navigate back and forth easily
back to host dashboardbutton provides context
live chatusers can ask questions and provide feedback instantly
speak their language
Keep things conversational, not sensational !
Clear and and concise messaging
guest inquiry ticketsimple and informative
keep it simple
No need for unnecessary bling, only include what is necessary !
Always ask – does the user really need this?
keep moving forward
Fail fast and iterate often
fin