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Building the Resilient CommunityRoles and Responsibilities in Rural America
30 April 2014
Jackie Wright, Oklahoma STO April 30, 2014
Preparedness
Twin Foundations
Planning/Resource/Training/Warning
Foreseeing Potential Disasters/Projecting Solutions
Either way, Preparedness Anticipates
2
Jackie Wright, Oklahoma STO April 30, 2014
Resource Management
Database (List)
Human Capital, Equipment and Materials
Updated at Least Annually
Personnel Lists with Names/Positions/Contact Methods
Members Should Include:
Community Officials & Leaders
Department Heads
Private Company & Non-Profit Agency POCs
3
Jackie Wright, Oklahoma STO April 30, 2014
Mutual Aid Agreements
Pre-Disaster Agreements
Use Local Government Personnel
Intergovernmental Agreements
Private Citizens and Organizations
Plan for Shortfalls
Formalize Procedures for Compensation/Liability
Prevent Chaos During First 24-48 Hours
4
Jackie Wright, Oklahoma STO April 30, 2014
Mutual Aid Agreements
Pre-Disaster Agreement Suggestions
Utilities Management
Damage Assessment
Mental Health Facilities
Information Management
Coroner’s Facilities/Funeral Homes
Critical Health Care
5
Jackie Wright, Oklahoma STO April 30, 2014
Additional Policies
Land Use Plans
Use of Private Property
Development Regulations
Building Standards
Demolition, Debris Removal, Disposal
Historical Buildings (SHPO)
6
Jackie Wright, Oklahoma STO April 30, 2014
Effective Planning Keys
Build Relationships
Plan Incrementally
Start Simple
Use Existing Successful Models
Include Case Studies
Promote Plan Usage on Daily Basis
Plan Multiple Solutions
7
Jackie Wright, Oklahoma STO April 30, 2014
Community Emergency Planning Group (CEPG) Based on Hazards within Community, or
Functions Designed to Respond to Them
Issues for Group:
Hazards/Risks in Community
Population Segments Impacted
History of Disasters (Recurring)
Injuries/Fatalities/Property Damage
Based on Emergency Operations Plan
8
Jackie Wright, Oklahoma STO April 30, 2014
Community Emergency Planning Group (CEPG) Membership of Group:
Citizens Involved with Program
Senior Elected Officials
Department Leaders
Public Health/Utilities/ OSBI/FBI
Schools & Universities/ Ministerial Alliance
Nursing Homes/Assisted Living/ LTC Facilities
Insurance/Non-profits/VOADs
9
Jackie Wright, Oklahoma STO April 30, 2014
Mass Care
Needs Analysis of Pre-Disaster Information
Local Community responsible for Support
Voluntary Agencies Often Assist
Provide Shelter, Food, Relief Items, Medical
Excessive Public Expectations (Essentials)
Public Awareness/Education Campaign
10
Jackie Wright, Oklahoma STO April 30, 2014
Mass Care
Underutilized Shelters Citizens go to Hotels, Neighbors, Relatives Shelter as Last Resort Restrictions for Pets (Health and Safety) ADA Requires Service Animals Pet Friendly Arrangements
Animal Shelters/Veterinarians/Humane Society
11
Jackie Wright, Oklahoma STO April 30, 2014
Temporary Housing
Not Temporary Shelter/ Semi-Permanent
Living in Damaged Homes
Apartments/Mobile Homes/Campers/Relatives
Community Responsible for Policies
In Place Pre-Disaster
Sites for Trailers/Campers/Mobile Homes
Close to Schools/Employment/Transportation Homeless Population
12
Jackie Wright, Oklahoma STO April 30, 2014
Children’s Programs
Groups Crucial to Meeting Children’s Needs
Schools/Day Care Centers/Child Care Providers
Businesses with Day Care Provided
Pediatricians/Medical Facilities Treating Children
Juvenile Court Judges/Legal System Members
Private Sector Child Program Agencies
VOADs/NGOs/Non-Profits/Faith-Based Agencies
13
Jackie Wright, Oklahoma STO April 30, 2014
Children’s Programs
Issues Crucial to Meeting Children’s Needs
Coordination Between All the Above
Protocols Currently in Place for Family Unity
Training for Protocol Implementation
Children Respond Differently to Medical Needs
Strong Reliance on Stable Routines (Disruptions)
Ability for Players to Facilitate Return
Priority to Child Care, School, Family, Social Services
14
Jackie Wright, Oklahoma STO April 30, 2014
Children’s Programs
Transitions
Customize Program to Local Needs
Preservation of Family Unity
Identify Issues Which May Cause Family Separation
Prioritize Methods to Reunite Families
First Means of Accounting for Children
Family Leaders Make Decisions on Actions Affecting Children
15
Jackie Wright, Oklahoma STO April 30, 2014
Children’s Programs
Transitions (Con’t)
Stakeholders Support Community Awareness Program
Disaster Planning Coordination with Daily Agencies
Participation in Exercises/Drills by All Stakeholders
Organizations/ Facilities/ Programs
Each Has Own Plan; Part of Community Disaster Plan
Exercised Through Community
16
Jackie Wright, Oklahoma STO April 30, 2014
Children in Shelters
Specific Needs for Children
Child-friendly Areas (Play) Promote Healing
Physical Safety and Protection
Predators and Violence
Child Services Agencies Specific to Shelters
Mental Health Counseling Child and Family Pregnant Women
17
Jackie Wright, Oklahoma STO April 30, 2014
Functional Needs
Physically or Emotionally Impaired
Elderly, Frail, Indigent
Transportation Challenged
Non-English Speaking
Long-term Medication/Treatment
Announcements/Warnings not Received
Coalition with Community-based Groups
18
Jackie Wright, Oklahoma STO April 30, 2014
Flexible, Creative, Improvise
Elementary Part of Disaster Response
Applies Forward and Backward
Willingness to Deviate From Standard
Development of Alternatives
Adapt to Rapidly Changing Environment
No Plan Meets All Needs
19
Jackie Wright, Oklahoma STO April 30, 2014
Volunteer Management
Citizens Contribute Valuable Support
Interfering if Uncoordinated/Unmanaged
Policy Should Stipulate Volunteer Usage
Individual/Agency Managing Designated
Pre-Disaster/ In-Writing
Community Emergency Response Team
VOADs Have Programs/Structures
20
Jackie Wright, Oklahoma STO April 30, 2014
Donations Management
Public Message, Assess Needs per Disaster
Pre-Designated Staging Area
Receiving
Sorting
Storage
Distributing
Disposal (50 ways)
21
Jackie Wright, Oklahoma STO April 30, 2014
Public Information and Education Alternatives
Disaster Experienced Citizens More Prepared
Response More Appropriate with Education
Concerted Effort to Educate Public
Local Hazards/ Expected Response
Individuals, Civic Clubs, Private Organizations, Community Groups, Families, and Businesses
Variety of Information/Variety of Delivery
22
Jackie Wright, Oklahoma STO April 30, 2014
Partnering
Community Connected Families Involved
Involvement Grows Understanding
Better Process of Roles and Responsibilities
Before, During, and After Disaster
Increased Resiliency
Greater Nurturing of Children (Long Term Impact)
23
Jackie Wright, Oklahoma STO April 30, 2014
Communications
Leadership Receives Better Feedback After Action Prevents Same Mistakes Improvements Better Received/Understood Demographics Tracking
Geographic Information System (GIS) Locations of Critical Infrastructure Households with Children/Functional Needs Maps of Facilities (Schools, Day Care. Hospitals, etc) Identify Most Vulnerable Areas
24
Jackie Wright, Oklahoma STO April 30, 2014
Information Usage
Determine Best Mitigation Areas
Focus Disaster Planning Efforts
Valuable Tool for First Responders
Helpful to Community Services
Schools, Businesses, Social Services
Mail Carriers, In-Home Medical Care
25