Building Your Business: Relationship and Other "Soft Skills" Mozcon 2013

#MozCon

BRITTAN BRIGHT

Building Your Business: Relationship and Other Critical "Soft"

Skills

Iacquire.com @iacquire

@

@BrittanBright


DIRECTOR OF CLIENT STRATEGY

@brittanbright


@brittanbright success The goal is

@brittanbright


@brittanbright challenging Success is often

@brittanbright


Seemingly unrelated experiences taught me a

about the largest aspect of my job…

Chit chat

N’

bull S#!t


…

@brittanbright Communicate The key is to learn how to

@brittanbright


PEOPLE... are unavoidable

@brittanbright

because


People everywhere ARE

They determine whether Your work succeeds or fails


sd

There are

Many Hardcore

required Tools For success In business

@brittanbright

Iacquire.com @iacquire House... Hardcore tools can build a

@brittanbright



HOME But it takes a softer touch to make a

@brittanbright


@brittanbright Framework A more personal set of skills to transform

@brittanbright



@brittanbright welcoming Into someplace warm and

@brittanbright


COMMUNICATION SKILLS EMPATHY EMOTIONAL AND SOCIAL INTELLIGENCE SELF-AWARENESS CONFIDENCE

@brittanbright


One of the most important skills to have in business is the ability to translate complex concepts into plain English.

-Myra Drucker

@brittanbright


To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.

-Tony Robbins

@brittanbright


Scenario 1: Delivering bad news

Scenario 3: Dealing with bullies

Scenario 2: Asking for money

Scenario 4: Overcoming internal obstacles

Dealing with bullies Overcoming internal obstacles

Delivering Bad news Asking for money


Scenario 1: Delivering bad news

Scenario 3: Dealing with bullies

Scenario 2: Asking for money

Scenario 4: Overcoming internal obstacles

Colleagues vendors

Client Your boss


@brittanbright


Don’t limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve.

-Mary kay ash, Founder of mary kay cosmetics

@brittanbright


Technique 1:

Empathy. Using visualization techniques can help inspire

@brittanbright

Iacquire.com @iacquire @brittanbright






The most important thing in communication is hearing what isn't said.

-Peter Drucker

@brittanbright

Iacquire.com @iacquire COMMUNICATION. Experiment with different forms of

@brittanbright


Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true.

-charles dickens

@brittanbright


Intelligence comes in many colors, not just your favorite.


The single biggest problem in communication is the illusion that it has taken place. -George Bernard Shaw

@brittanbright

Iacquire.com @iacquire Know thyself @brittanbright


The greatest thing you fear most has no power. Your fear of it is what has power. Facing the truth really will set you free.

-Oprah

The greatest thing you fear most has no power. Your fear of it is what has power. Facing the truth really will set you free.

-Oprah @brittanbright

Iacquire.com @iacquire Confidence. Preparation increases

@brittanbright


I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.

-Estee Lauder

I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.

-Estee Lauder

@brittanbright



@brittanbright Hold the keys you


COMMUNICATION SKILLS EMPATHY EMOTIONAL AND SOCIAL INTELLIGENCE SELF-AWARENESS CONFIDENCE

@brittanbright


@brittanbright

touch

Success in business Effective collaboration is critical for

@brittanbright


Mike King

Jordan Garner

Devin Asaro Jenn Sager

iAcquire Peter Menchaca @iAcquire

@jennsager @copydev

@petermenchaca @jordanroseg

@ipullrank

Shout outs!


ThankYou Q&A

@brittanbright

#MozCon

Date post:	17-Oct-2014
Category:	Business
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