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Building Your Ultimate Marketing Stack By Travis Wright

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The Marketing Technology Conference March 21, 2016 Building Your Ultimate MarTech Stack Travis Wright | Chief Marketing Technologist | CCP Global | @teedubya | @TheCMTO #MARTECH
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Page 1: Building Your Ultimate Marketing Stack By Travis Wright

The Marketing Technology Conference March 21, 2016

Building Your Ultimate MarTech StackTravis Wright | Chief Marketing Technologist | CCP Global | @teedubya | @TheCMTO

#MARTECH

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Who is this Travis Wright dude?

@teedubya

• Radio Disc Jockey at Age 13.• Military Intelligence and Russian Linguist in the US Army.• Stand-up comedian since 1995.• Web developer since 1996. • SEO & “Geo-Targeting” SMB – Fortune 50’s brands since 1998.• Former Global Social Media Strategist – Norton / Symantec• Chief Marketing Technologist – CCP Global • Tech Journalist for CMO.com, MarketingLand, Business.com & others• Inc. Magazine Columnist – Tech Tools for Entrepreneurs• Hosting Venture Beat’s “VB Engage” podcast launching in April.• 2-Time MarTech Conference Speaker

#DMS2015ccpglobal.com/martechconf @teedubya

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@teedubya#DMS2015ccpglobal.com/martechconf @teedubya

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Who is this Travis Wright dude NOT?

@teedubyaccpglobal.com/martechconfccpglobal.com/martechconf @teedubya

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@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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@teedubya

BuzzSumo @buzzsumo http://buzzsumo.com

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this is a social event

#MarTech

ccpglobal.com/martechconf @teedubya

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@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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@teedubya

$11,222,000,000ccpglobal.com/martech @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Ghostery @ghostery http://ghostery.com

@teedubyaccpglobal.com/rockitccpglobal.com/martech @teedubya

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Ghostery @ghostery http://ghostery.com

@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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Ghostery @ghostery http://ghostery.com

@teedubya#MARTECHccpglobal.com/martech @teedubya

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Ghostery @ghostery http://ghostery.com @teedubya#MARTECHccpglobal.com/martech @teedubya

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ccpglobal.com/martechconf @teedubya

Build Your Marketing Technology Stack

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@teedubya#MARTECHccpglobal.com/martech @teedubya

Build Your Marketing Technology Stack

Startup – SMB – Enterprise – NonProfit – ECommerceAre You a…?

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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Easy to Use Marketing Stack Configurator

• Customize layers and look

• Annotate each element– Function– Spend– Performance– IntegrationCabinetM @cabinetM http://cabinetm.com

ccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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ccpglobal.com/martechconf @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

Account Based MarketingAd NetworkAdvertiser Campaign ManagementAttributionAudience ResponseBrand AdvocacyBusiness IntelligenceCall TrackingCampaign ManagementContent MarketingConversion Rate OptimizationCross-Channel AdvertisingData Management Platform (DMP)Demand GenerationDemand Side Platform (DSP)Digital AnalyticsDigital Analytics - Web CMS SuitesDigital SignageDisplay AdvertisingEmail MarketingEmail Marketing: Best of BreedEmail Marketing: SuitesEvent ManagementEvent Management Platforms

Event PlanningEvent Registration & TicketingGameification & LoyaltyKioskLead CaptureLead GenerationLead IntelligenceLead MiningLead ScoringMarketing AutomationMarketing Resource ManagementMedia and Influencer TargetingMedia MonitoringMobile AdvertisingMobile AnalyticsMobile App AnalyticsMobile App OptimizationMobile Crash ReportingMobile Event AppsMobile MarketingNative AdvertisingOnline Community ManagementOnline Review ManagementOrganic Search Marketing

Other Digital AdvertisingOther Event ManagementOther Lead GenerationOther Public RelationsPR AnalyticsPredictive AnalyticsPress Release DistributionPrint FulfillmentPublic Relations (PR)Publisher Ad ManagementSearch AdvertisingSearch MarketingSearch Marketing - Web CMS SuitesSocial AdvertisingSocial AnalyticsSocial Media ManagementSocial Media MgmtSocial Media MonitoringSocial Media SuitesSupply Side Platform (SSP)Video AdvertisingVisitor Identification

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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ccpglobal.com/martechconf @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

Building an Open “Bus” Architecture MarTech Stack

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@teedubya

Open Bus MarTech Architecture

ccpglobal.com/martech @teedubyaTag Management System

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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Tag Management Brings Order to Marketing Chaos

A/B Testing Ad Networks

Affiliate Marketing

Email Marketing

Lead NurturingMarketing Automation

Voice of Customer

Analytics

Chat

Banner Ads

Personalization

Search Engine Marketing

Visitor Remarketing

Visitor Retargeting

Social Marketing

• A/B Testing• Ad Networks• Affiliate Marketing

• Email Marketing• Lead Nurturing• Marketing Automation

• Analytics• Banner Ads• Chat

• Personalization• SEM• Social Marketing

• Visitor Remarketing• Visitor Retargeting• Voice of Customer

@teedubya#MARTECH

Source: Tealium

ccpglobal.com/martechconf @teedubya

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Tag Management Options

If you’re a Startup or SMBccpglobal.com/rockit @teedubyaccpglobal.com/martech @teedubya

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ccpglobal.com/martech @teedubya

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Data Layer

Audience Profiles

Audience Actions

Audience Analytics

Tealium @tealium http://tealium.com

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubyaSignal @signal http://signal.co

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ccpglobal.com/martechconf @teedubya

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Benefits

• “Siloed” solutions enhance one another

• Collect, Own and Act on your data everywhere

• Leverage Best-of-Breed solutions without vendor lock-in

• Omni-channel profiles

• Single line of code• Data onboarding &

syndication• 100% of technologies

supported

ENSIGHTEN DATA LAYER (EDL)Standardize and control data across all 3rd party clouds, platforms and tools

AGILE MARKETING PLATFORM (AMP)Hybrid Client-Server Technology

<script src=“//nexus.ensighten.com/YourID/Bootstrap.js”></script>

Priv

acy

Pul

se

One

Data Collection & Activation

App

s M

arke

t

Man

age

Mob

ile

Info

rm

Att

ributi

on

Tag Management & Testing

Ensighten @ensighten http://ensighten.com

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• Data is the Lifeblood for Digital Marketing

• Synchronized Data Definitions• Standardize and control data

distribution to partners & vendors• Better visitor attribution and

personalized insights

What is a Data Layer?

ccpglobal.com/martech @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubyaAdobe DTM @AdobeMKTGCloud http://adobe.com

Tag management

Contextual Experience Management

Permission-Based Workflows

Rules-Driven Tag Execution

Data Distribution Management

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ccpglobal.com/martechconf @teedubya

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@teedubya#MARTECHccpglobal.com/martech @teedubya

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Ghostery @ghostery http://ghostery.com @teedubya#MARTECHccpglobal.com/martech @teedubya

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Ghostery @ghostery http://ghostery.com @teedubya#MARTECHccpglobal.com/martech @teedubya

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ccpglobal.com/martechconf @teedubya

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• Ask & Answer the right questions

• Integrate marketing strategies

• Optimize your marketing mix

• Know your audience

• Recognize your customer

• Personalize customer journey

• Create a better user experiences

Data-Driven Marketing Making Smarter & More Impactful Decisions

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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Google Accelerated Mobile Pages https://www.ampproject.org

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Monetate @monetate http://monetate.com

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Ensighten Mobile Tag Management https://www.ensighten.com

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

CRM

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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Conversion Optimization

ccpglobal.com/martechconf @teedubya

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@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Look at your assets as Layers, Dimensions & Decisions

ccpglobal.com/martech @teedubya

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ccpglobal.com/martech @teedubya

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Adobe @AdobeMktgCloud http://adobe.com/target

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Adobe @AdobeMktgCloud http://adobe.com/target

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Optimizely @optimizely http://optimizely.com

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Optimizely @optimizely http://optimizely.com

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Maxymiser @maxymiser http://maxymiser.com

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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Monetate @monetate http://monetate.com

@teedubya#MARTECHccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

DMP: a Data Management Platform is a cross between ad servers and customer relationship management platforms

RTB: Real-Time Bidding is an automated, scaled process for buying and selling display ad impressions, where marketers bid on impression based on their interest in a web visitor.

DSP: Demand Side Platform facilitates real-time bidding on multiple RTB exchanges, which are brokers for ad inventory for 1000s of publishers.

SSP: Supply Side Platform is the underlying technology that makes RTB exchanges possible. Inventory from publishers receive the highest “market value” for their ad inventory.

Data + Ad Networks

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ccpglobal.com/martechconf @teedubya

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@teedubya

MAK

E SE

NSE

?

ccpglobal.com/dmnews @teedubya

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ccpglobal.com/martechconf @teedubya

Adobe Audience Manager

DataLogix

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

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ccpglobal.com/martechconf @teedubya

Harness data explosion for better ad predictionsYesterday’s data

5 – 8 data points Every possible data point about a clickvs

Premature relationship of page views to purchase

probability

15

10

5

-20 -10 10 20 30 40 50 60

In depth seasonality and other insights

15

10

5

-20 -10 10 20 30 40 50 60

PUBLISHER PERFORMANCE EXTERNAL DRIVERSKeyword Impressions Nasdaq Airport statusMatch-type Clicks NYSE Sports calendar (US,

UK)Ads Minimum bid Fed interest rate FootballPlacement Current bid Weather.com SoccerPosition Location Temperature BaseballSlot Quality score Rain BasketballClick-type Competition Humidity Holiday calendar

Landing page Zip code – demographic Events calendarTime of day Tax Starbucks indexDay of week Education level Concerts (Live Nation)Device Household income Competitive search

Marital status SEM RushPresence of children Keyword spyAge SpyFuGender Google

ADVERTISER SEASONALITYSCALING FACTORS USER

Conversions Time Search engine Search queryRevenue Day of week Campaigns DeviceLTV Month Keywords Geo/locationRevenue parameters Year Ad copyCustom parameters HolidaysBusiness constraintsOther business metricsPromotions

Today’s data

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ccpglobal.com/martechconf @teedubyaQuantic Mind @quanticmind http://quanticmind.com

Week 3 4 5 6

31%

63%70%

105%

Not QuanticMind QuanticMindGross

Margin% Lift

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ccpglobal.com/martech @teedubya

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ccpglobal.com/martech @teedubya

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ObservePoint @observepoint http://observepoint.com

@teedubya#MARTECHccpglobal.com/martech @teedubya

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NerdyData @nerdydata http://nerdydata.com

@teedubya#MARTECHccpglobal.com/martech @teedubya

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BuiltWith @builtwith http://builtwith.comccpglobal.com/rockit @teedubyaccpglobal.com/martech @teedubya

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@teedubya’s Mind Blowing Tools ccpglobal.com/martech

ccpglobal.com/martech @teedubya

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Connect on LinkedIn: http://linkedin.com/in/teedubya

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