Bulldog Vol 1

Volume 1 Spring 2005

Launch of an LT LegendCCRS Engine Leads the Way

Next Generation chooses Titan

4 The BULLDOG Magazine

I t is with a great deal of satisfaction and pride that I pen this notefor the newest addition to the Mack family. Some of you may

remember the old Bulldog News – our customer magazineproduced throughout the years. We are hoping that you will findthis magazine just as informative.

Mack is fortunate to have a very strong base of customers who aredownright proud to choose a Mack truck. We wanted to provide aforum where our customers could have their say whilst at the sametime provide them with relevant information on products, regulations,customers and events.

First and foremost though – we need a name for this terrificpublication, which will come out quarterly. I invite all of you to submitsuggestions for this new ‘Bulldog News’ – something that reflects thereliability, strength, power and tenacity of the Mack truck of which weare all so proud. The winning suggestion will receive Mackmerchandise of their choice up to a value of $200! So put on yourthinking caps and submit your suggestions [email protected]

On a recent visit to Allentown – the American home of Mack TrucksInc – I was reminded again that Mack is a company entrenched with aheritage unlike any other and carries with it such a strong sense ofpride. I am reminded of this every day when I meet our customersaround Australia. Mack is unique and regardless of the year, whether1945 or 2005, customers will forever remain the fundamentalingredient that made the Mack brand the icon it is today. Our recentsuccesses and those of the past would still be the dreams of ourfounding fathers, had it not been for the trust and dedication ourcustomers have shown us.

I have been excited over recent months to see our business growfrom strength to strength – meeting challenges head on and with anewfound passion. I am even more pleased to announce that MackTrucks Australia is firmly seated in 2nd place for overall market sharefor the month of July. It is pleasing to know that time has not weariedthe Mack reputation – and there is nothing better than hearing firsthand just how impressed our customers are. So I hope that if any ofyou out there have interesting stories to tell, suggestions to make orphotos to show, that you will send them in for publication.

Cheers

Gary BoneSenior Vice President Mack Trucks Australia

Published byMarket to Market CommunicationsPhone: 0401 146 103Fax: 07 3398 2493

CopyrightNo part of this publication may be reproduced or transmitted in any form or by any means withoutpermission. Permission must also be obtained before any part of this publication is stored in a retrievalsystem of any nature. Whilst every care is taken with submitted material to ensure factual accuracy, noresponsibility can be accepted by Mack Trucks Australia Pty Ltd or any editor or contributor for any lossor damage arising as a result of information contained in this publication. The views expressed byindividual contributors and not necessarily those of Mack Trucks Australia Pty Ltd.

t h i s i s s u e

w e l c o m e

11

COVER STORIES

FEATURES

REGULARS

06 Careful… it bitesLaunch of an LT legend

13 Powering Quad DogsCCRS engine leads the way

11 Next Generation chooses Titan‘Major’ joins the fleet

14 Daring to be DifferentConquering a Man’s World

16 Big Rig EMUTeaching kids to care

10 Welcome to the PackDedicated to Dad

12 ProductsTalking technical

18 Start LineMotoring on with Brett Stevens

20 Dog BitesLatest news and views

22 Sales FocusLuke Barnes makes his mark

23 Events

24 Mack Merchandise

26 Letters

The BULLDOG Magazine 5

We chose the Blue Vision owned byBoardman Sand and Gravel for ourfirst front cover for obvious reasons –it’s a mean looking truck guaranteedto gain respect on the road.

Len Boardman is theowner/operator of Boardman Sandand Gravel, a two truck operationworking out of Buderim on the

Sunshine Coast, QLD. Together withhis driver son Jason, the duo carts fillfor surrounding quarries.

With trucking in their blood, theBoardman name has been a part oftransport for more than 15 years.Now with their Vision a part of thepack, Len and his son are makinglight work of it.

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6

18

13

6

o n t h e c o v e r

BOARDMANSAND ANDGRAVEL


CAREFUL. . . IT BITESUpdated and upgraded the new Mack Super-Liner LT

is keeping competitors on a tight leash.

With a heritage as strong as the Mackbrand itself, the Super-Liner namerepresents an evolution in truck design, andthe latest addition to Mack’s intimidatingpack is resurrecting the respect demandedby past Super-Liner models.

At first glance the Super-Liner LT givesthe impression of strength and tenacity –its bold features are an assault on thevisual senses. Regardless of its strikinglook, the LT has a familiar feel to it. It is apowerhouse of linehaul muscle that isunmistakably Mack built.

The Super-Liner LT was launched inMay this year in first class fashion,unveiled at the bienniel Brisbane TruckShow. On display inside the ropes of aboxing ring, the exhibit had all the glitzand glamour of a championship bout. Asmodels strutted around the impressive LT,record crowds flocked to witness the

launch. Truck enthusiasts and showgoersalike commented on the tough looks andimpressive changes made to the rig.

Described as having more chromethan a classic car show, the LT is not allabout looks. Sure it has a gradualsloping bonnet, bold chrome ventsincised into each side of the hood, alarge stainless steel grill at the frontthat rides down to the aluminiumbumper, two deep-breathing chrome airintakes, and twin five-inch chromestack exhausts – but remember, it’s notall about looks.

The relaunch of the LT was aimedsquarely at hard-core truckies, peoplewho want unrivalled levels ofperformance, productivity and comfort.The overhaul of the Super-Liner wasdesigned to offer all of this, and more.

Typifying Mack’s tradition of strength,

durability and reliability, the LT combinesthe outstanding performance of thecurrent Super-Liner with the low tareweight of the Trident – a strategiccombination of power and smartAustralian design in one package.

Backed by first class Australian designthe LT is also Australian made, built onsite at Mack Trucks Australia’s Wacolfactory west of Brisbane, QLD.

Engineered to meet the demand fromfleet operators for a high performance(500+hp), low tare, long BBC conventionalprime mover capable of use with 48’trailers, truck and dog, and some B-doubleconfigurations, the new LT also allows foran exceptional payload capacity.

A newly enlisted choice of engineguarantees the LT can meet theperformance needs of the intendedmarket. There’s the option of a CAT C15 at


500 and 550hp and Cummins with its ISXat 500hp or Signature at 550hp.

Gary Bone, Senior Vice PresidentMack Trucks Australia, believes that theinclusion of the CAT C15 engine willrelease the long standing demand forCats in Mack product that has beenbuilding for some time.

“There’s been a great demand forCAT engines in our product for quitesome time now. It’s great that we cannow offer customers a wider choice ofengine,” says Gary.

It seems CAT is on a roll with 2004

marking their best year ever in truckengine sales. More specifically, statisticshave shown that one in every fourAustralian trucks over 350hp is poweredby CAT.

The new choice of engine gives the LTthe grunt needed to handle the mostdemanding linehaul applications.Breathing through twin raised air intakesinto two high capacity 11” Donaldson aircleaners, the big engine works efficientlyand very effectively.

Getting this mighty power to the ground(up to 2516 Nm of torque) is achieved withyet another personal choice, this timeregarding transmission. Transmissionoptions include a Mack or Eaton 18 speedmanual, or the Cobra equipped Eaton 18speed Autoshift transmission.

More changes have been made underthe skin and while the current Super-Lineris equipped with the ‘R’ frame chassis forheavy duty applications, the new LT isbuilt on the well-proven CH frame,providing a significant tare weightreduction, improved turning circle and

lower chassis height. All this and the LTstill permits a gross combination mass(GCM) rating of 70 tonnes.

The standard high capacity DANAE1462 steer axle rated at 6700kg ismounted in a set forward position tooptimise extreme axle distances andallows up to 2000lt capacity fuel tanksto be fitted in the shortest wheelbasedistance possible. Optimisedmanoeuvrability is a result of wheel-cut


angles giving the six metre wheelbaseversion a kerb-to-kerb turning circle of22.8 metres. With the new forwardposition of the axle, operators are alsoguaranteed an excellent ride andweight distribution.

With 410kW at 2100rpm there’splenty of power and this burly bulldogcan handle all extremes, from thegruelling conditions of peak hour trafficto chasing white lines along thehighway. A range of Hendrickson,Neway air, Mack or Meritor springsuspension keeps the rig stable duringall applications, and takes big strides toprevent crossway pitching found inother systems.

From the outside the Super-Liner LTmakes a bold statement, and as youhave just read, the mechanicalupgrades promise a strong andproductive workhorse perfect for the

long distance operator.Step inside the cab and the surprises

keep coming. Boasting a range ofinnovative cab features and options,

the new-look LT creates the perfectinterior working environment.

Riding high, proud and safe in afully suspended high strength steelcab that complies with the tough

ECE29 safety standard, the LT is theperfect balance of function and form.You can stand up and walk about thecab with ease – the ideal way toadmire the modernised interior.

If you fancy diamond-buttoned,burgundy upholstery then look nofurther. The LT cab has pleated trimfeatures throughout with the Mack logoand Bulldog insignia proudly displayedas focal points on the interior walls. Butif red isn’t your ideal colour, there’salways the option to go grey.

Eleven gauges border the centralspeedometer, each a part of the luxurywoodgrain wraparound dash,ergonomically designed to suit theneeds of hard working drivers. Andthese days the long distances travelledwouldn’t be the same without a trustysound box. In the LT, your listeningpleasure is provided by a Pioneer

When all issaid and done,the actions ofthis Bulldogspeak louderthan words.


radio/CD player with speakers mountedabove each door.

The Hi Visibility doors offered byMack for the first time in Australiasignificantly increase the driver’s lateralfield of vision. Now as a standardfitment, the doors were implementedas part of a commitment to driversafety. Combined with a much largerpassenger peeper window and heatedwest coast mirrors, securely mountedon a single bow, the driver’s field ofview is now one of the best available.

One of the major advancements driversreally appreciate is the significantreduction in heat and noise intrusion,assisted by insulation and the increasedheight of the cab. This aspect also helpswith engine and transmission cooling.

Tinted glass and a deluxe air-conditioning system also do their share

to help keep the cab cool.Energy sapping, low frequency interior

noise and vibration have beensignificantly reduced, increasing drivercomfort and alertness. With Australia’shot summer and often hostile operatingconditions, heat intrusion into the cabwas given special focus – with theresulting drop in cab temperatureequally as impressive.

When it comes time to rest, thesleeper area oozes luxury too. Driversare assured of a great rest in the LT witha range of Mack designed sleeperoptions available to suit almost everyapplication. From the compact 850mm(34”) SuperCab to the spacious 1320mm(52”) High Rise Premium, all Mack trucksleepers feature inner spring mattresses,excellent ventilation and abundantstorage. It’s enough to make the road

feel like your lounge room.The segment contested by the Super-

Liner LT is the fastest growing division intoday’s truck market. The demand forhigh performance trucks has been fuelledby industry trends towards highercarrying capacities and productivityexpectations, occupational health andsafety, legislation change and dramaticvariations in fuel prices.

The new Super-Liner LT was born tomeet these challenges head on. The lasttwo decades of Super-Liner supremacyhave been carefully analysed to bringlinehaul purists this machine, adomineering beast capable of matchingthe toughest transport industry conditions.

When all is said and done, the actions ofthis Bulldog speak louder than words. Bredto work – the Super-Liner LT marks thereturn to a proud and enduring heritage.

His love of trucks began early in life.When he was three years old, AnthonyKarafil enjoyed nothing more thansitting alongside his dad in one of theirbig rigs, carting sheep for local farmers.He dreamed of owning his very ownMack truck one day and was neverinterested in anything else. Even thetrials and tribulations of school were nomatch for Anthony’s hobby and headmits to sneaking out of school to gotruck spotting. “I used to wag school allthe time just so I could go and look attrucks,” Anthony admits. “That’s howmuch I love them.”

It was the encouragement Anthonygained from his father that inspired himto turn his childhood dream into hislivelihood. Now, thirty years on, Anthonyis the Owner/Operator of KarafilTransport and gets to drive his newMack Trident every day.

“I left school at 15 and worked in acouple of different places before helpingmum and dad with their fruit and vegshop. During that time I was the buyer forthe shop at the Canning Vale markets inPerth – with the help of a three-tonneMitsubishi. That’s where it all started forme, and it has grown into the business Ihave today,” says Anthony.

In his role as Owner/Operator of KarafilTransport, Anthony is always busy andmeets a wide range of transport needs.

He transports frozen and chilled foodalong with fruit and vegetables for thelocal Supa Valu store in his base town ofYork. He also carts for the Castle Hotel, aswell as doing work for the co-operativeBulk Handling, transporting their frontend loaders from wheat bin to wheat bin.Anthony also does seasonal work, B-doubling hay and straw from around theAvon Valley to the local hay mill.

Anthony started Karafil Transport tenyears ago, running two trucks to keep upwith demand. After speaking with a “veryhonest friend” Anthony decided to sellhis two trucks and buy a Mack Trident,470hp, 18 speed Road Ranger.

“A mate of mine does north-west workand bought a Trident a while back. He isvery honest with his opinions on trucksand is extremely happy with his truck. Herecommended that I take a look at theTrident,” says Anthony.

The recommendation from his friend,combined with the wisdom of his fathersaw Anthony the proud owner of a MackTrident – a truck Anthony has dedicatedto his dad.

“My dad has helped me my whole lifethrough and always said I could own atruck of my own. Now that I have boughta brand new Mack, I wanted to dedicate itto my dad. Without his help and support Iwouldn’t have been able to do half thethings I have.”

Basil Karafil is “a bit crook” at themoment, but Anthony says that his dadis almost as in love with his new Tridentas he is.

“Thousands of kilometres and I stillhaven’t had a single problem with myTrident. That’s how good I think it is butdad, well… he’s so proud that I own aMack truck that he rings me almosteveryday to see how it’s going.”


WELCOME TO THE PACK


WELCOME TO THE PACK

NEXT GENERATIONCHOOSES TITAN

“I get a very real sense of pride when Igo out to a job and see our equipmentdoing its job well.” That’s how IanGordon, Operations Manager for CoalCountry Holdings based in Blackwater,describes his latest purchase – a newMack Titan, humbly dubbed ‘The Major’.

A true-blue family business, CoalCountry Holdings (CCH) is managed bytwo generations of the Gordon clan. Ian’ssister is the Office Manager, his brotherMaintenance Supervisor and his fatherMel takes on the role as ManagingDirector. Ian quietly points out that hisfather keeps “an eagle’s eye on everyaspect of the business” and as a bulk coalhaulage company, there’s certainly noshortage of things to do.

Spanning 20 years in the coal industry,CCH was born of modest beginnings, theinspired creation of Mel Gordon’s love oftrucks. Mel started CCH in 1985 afterbecoming bored with the rosters and shiftwork associated with mining. He beganwith one truck hauling Woolworths from

Brisbane for NQX, and cotton bales andseed from Emerald when the CottonBoard needed it.

With the ups and downs, the goodtimes and bad, the years have rolled onby and with time, a great deal of changeand growth has come about for CCH.From a modest one truck operationcarting cotton, CCH has grown to a fleetof eight haul trucks, two WA-800Komatsu loaders, one water truck andcountless other small support vehicles allworking within the central Queenslandmining industry.

CCH currently run four Mack Titansranging from 160 to 240 tonne ratings. Allare tri-drives with air bag suspensions andeach unit hauls a minimum of 140 tonnesof coal per load, 24/7, stopping only forservicing and shift changes. And as Ianreveals, this fleet of bulldogs more thanhandle the high workload conditions.“Over the years we have found Macktrucks to be reliable, cost effective andmaintenance friendly. Their parts and

service centres are national and they havea great back up service,” he says.

Ian explains that while their businesshas seen a great deal of change, so toohas the mining industry itself.

“The boom in the mining industry inthe last five years has been exciting. Butgone are the days when you could get a'walk up start'. Minimum qualifications inour industry include Coal Board Medicals,Generic Passports, Black CoalCompetencies and a myriad of inductionsthat vary between mine sites. All of thisbefore you even turn a wheel! Fuel costs,insurance and fierce competition ensurethat everything between the top andbottom line is right.”

When asked what helps CCH throughthe battles of business, Ian simply says,"The team at Mack Rockhampton. Theyhelp make my job so much easier. Coreyin spare parts, Scott in the workshop, Leoin the sales department, Sharmane in theoffice and Eric heading up the team, theyeach help make my job easier.”


New PowerLeashMack has introduced a new enginebraking system to replace the J-Tech (Jake)Design. The innovative Mack PowerLeashEngine Brake System is now standard onall Mack CCRS engines.

Mack is continuing to focus strongly onsafety and user satisfaction, with thechange in brake design a result.

Advantages of the PowerLeash enginebrake system include improved brakingperformance and consistency throughoutthe engine operating range, reaching 420braking horsepower at 2100rpm. Theoutcome of this higher performance is anoticeable extension of service brake life.

The PowerLeash engine brake deliversa 50% reduction in brake response time –a marked improvement. Downshiftingwith Autoshift transmissions also benefitwith drivers noticing a ‘better feel’ inchange over.

In addition to its performanceadvantages, one of the most significantimprovements relates to the weight saving.The new braking system is 22kg lighterthan the now superceded J-Tech device,increasing payload capacity. The improvedservice design sees a simpler component

with fewer parts, making the PowerLeashtechnician-friendly.

The introduction of the hydraulic lockprincipal means the braking system relieson an all internal oil supply, with less oilvolume and fewer leak paths improvingoverall reliability and performance.

After more than 1.5 million kilometersaccumulated during customer fieldevaluations, 73% of test drivers reportedbeing ‘very satisfied’ with the PowerLeashand 27% said they were ‘satisfied’. Thatequals 100% satisfaction.

Cab Trim UpgradedAll conventional models have recentlyundergone trim package changes andupgrades as part of Mack’s transition to theHi Visibility Doors.

The most apparent change is the dropwindow profile and the elimination of thevent window. The mirror mounts havebeen significantly improved to optimisemirror position and minimise vibration.

The left hand side peep window size hasbeen substantially increased to improveexternal visibility.

The Medium Warm Grey base trimcolour has been replaced by FieldstoneGrey – a darker and more serviceablechoice that closely matches the dashcolour. Dark Warm Grey pleating is nowused as the accent colour.

The sleeper equipped units will continueto be fitted with dark grey pleated roof trimand a CB/UHF radio console as standard(console fitted regardless of radios beingspecified). Depending upon the truckmodel, there is a choice of door trim.

The Burgundy Trim is currently an LTexclusive – there are plans in place tointroduce it as a Day and Sleeper cab trimoption on all premium models later this year.

did youknow?

Mack is now

fitting a new

transmission to all

Mack powered models.

The T318LA – an 18

speed transmission –

has been upgraded to

better match low and

first gear ratios to the

torque characteristics of

the E7 engine.

The main advantage is

the improved shiftability

from low to first,

making this shift more

easily achieved,

especially in hilly terrain.

PRODUCTS


“An engine is one of the most importantthings to look for in a truck. I’ve been in thetrucking industry going on 27 years and I’vehad my share of problems with them.These days it’s just not something you canafford. The engine is too expensive a part.”That’s how Ken McClelland, companymanager of KIM Haulage, explains theimportance of a good engine.

His answer is cut and dry. An engine canmake or break you. As Ken sits in his office,surrounded by photos of his award-winningtrucks, the pride he feels for his fleet isunmistakable. After more than threedecades in the transport industry, Ken hasseen the good, the bad and the ugly. In thelast couple of years Ken has been fortunateto see more of the good when it comes toengines and is continually impressed withthe new Mack CCRS engine.

Ken’s CCRS Story “Our fleet of ten Mack prime movers are

powered by the CCRS engine and I haven’thad a single problem with them sincepurchase – and that was over two and halfyears ago.

“We cart a wide range of bulkcommodities from our base in Londonderrywest of Sydney, across Australia. We runseven Visions and three CHs with 80% ofour fleet made up of quad dog tippercombinations. Our trucks click over200,000km a year. It’s a high turnaroundoperation so our equipment needs to meet

the challenges of our work.“The CCRS is a tough engine. This can be

proven by the fact that we haven’t had aproblem – none at all. It’s quieter too andthe engine brakes and overall durabilityhave really impressed me.

“An advantage of the CCRS is the ease ofservice. You can just walk in beside the lefthand steer wheel in between the bumperbar and tyre and there you go. The filtersare right in front of you, all within easyreach. You can change them while you’restanding there – no spilt oil running downyour arm, no manoeuvring. It’s that easy.

“And buying parts for the CCRS couldn’tbe simpler. You can even send your kidalong. All you need to do is walk in andsay. ‘I’d like a box of filters for a CCRS,’ andyou’ll get everything you want right thenand there. It makes it very easy.

“I’ve been using Mack trucks exclusivelyfor 11 years, but when I’m in the market fora new truck I don’t just buy a Mack truckstraight off. I go and look at other brandsand compare tare weights, ease ofservicing, warranty packages, price andaftersales service.

“If people have any doubt about a Mackengine, I’d say they would be verysurprised with the new CCRS engine. Theyreally should go and speak to someoneabout it, it’s worth investigating. For mymoney all past problems have been fixed –and my trucks have proven this. Afteryou’ve owned a Mack truck, you really dofeel spoilt with how good they are.”

POWERING QUAD DOGS

A stroke ofengineeringgenius,the newMack CCRSengine istaking on the big jobs.

Women are greatly outnumbered in the trucking world. It’s a fair comment to make;after all you only have to look as far as the local warehouse or quarry to see a fleet of

men readying their rigs for the task at hand. But “so what” says Paula Graham,a transport company manager hell bent on doing things her way.

We all know that stereotyping is adangerous and politically incorrect thing todo these days but if you’re honest, youwould probably agree that the idea of afemale truckie brings to mind images of abig, unfeminine and unattractive lass of acertain persuasion.

Now meet Paula Graham – the lovingmother of two small children, a devotedwife, TAFE graduate and third generationtruck nut.

Paula is the hands-on Business Managerof the family run business P.F Transport, afterbeing handed the reins by her father Paul,three years ago. Being entrusted with thisdo-or-die role was the realisation of a lifelong ambition for Paula, the end of what wasa continual battle against traditional barriers.

“It seems I’ve been told ‘no’ my wholelife. One of the first jobs I had was workingin the building industry. I worked my wayaround the office, learning how to do almost

everything. I set my sights on a sales repposition but I kept getting knocked back.After my third rejection I came straight outand asked why I wasn’t getting the job. Iwas told that the building industry was noplace for a woman,” explains Paula.

What was meant to pacify Paula intoacceptance made her more determined.Paula had always loved trucks and learnt todrive in an old 1975 F model Mack whenshe was 16. “She was a beast of a truck andwent like the wind,” says Paula.

Entering the world of trucking was a bigstep for Paula, one filled with challengesand prejudice. Paula explains that the mainhurdle was definitely her gender. “Peoplejust assumed that I knew nothing because Iwas a woman and tried to take advantage ofthat. Luckily, I had the support of my dadwho I could always count on for advice.”

Early on Paula was determined tolearn as much as she could about trucks

and the family business, her spare timespent shadowing her dad. “I would comein to work at the business on holidays orwhenever I could and dad would giveme little tasks to complete, that, at thetime, I thought were very boring. Nowthat I manage the business I’ve foundthat all of those silly little tasks areactually very important.”

With her dad always the first port of call,Paula turned to the mechanics to help gaina working knowledge of trucks. The localmechanics showed her how to fix eachproblem and explained what caused it.“Now it seems I know everything that cango wrong with a truck and what you needto do to fix it,” beams Paula.

With her love of trucks in one hand,more than anything else Paula wanted torun the family business. Growing up sheremembers being told she would neverhave a place in the family businessbecause third generation operations justdon’t work. But no matter how hard shetried to ignore it, Paula’s professionalpassion remained steadfast.

Paula will tell you that she was veryfortunate to have a Poppa who wanted tocreate a good future his children and theirchildren. In 1956 Glen Graham had theremarkable vision to found what is nowknown as The P.F Graham Group.

Glen started the business with an oldInternational that would cart men whowere working on the electrification of therailways, up and down the BlueMountains. Purchasing three concreteagitators was the step that really gotthings rolling for the business.

At only 20 years of age, Paula’s fathertook over the business and developed it intoa large, multi-purpose business

DARING TO BEDIFFERENT


manufacturing sand, concrete and thedelivery of these materials. After greatsuccess, the business was eventually splitinto three sections with each individualdivision accountable for themselves.

P.F Formation is a quarry thatmanufactures sand in Maroota, NSW, andis owned and operated by John Graham,Paula’s uncle. P.F Concrete delivers ready-mix concrete to the public and is managedby Ray Windsor. Then there is P.FTransport, a small fleet of trucks that wasoriginally designed to supply sand to thecustomers of P.F Formation and cart usefulmaterials from other quarries.

When she was 19 years old, Paula bit thebullet, asking her father what he intendedto do when the time came for retirement.He replied, “I guess I’ll get a businessmanager.” This gave Paula all the directionshe needed.

Paula spent the next six years studyingto obtain a Diploma in BusinessManagement. From there, she landed a jobmanaging the P.F Formation concrete plantat Maroota, working under her Uncle John.Paula describes this as the best thing thathad ever happened to her.

“People were taking bets on me notlasting. The longest anyone was willing togo was six months,” says Paula.

Proving them wrong, Paula went to workin the manual plant. A highly labour

intensive and demanding occupation Paulafound fun and rewarding.

“I loved that job and stayed there until Iwas eight months pregnant with my sonCameron. I would have stayed there until Iwas full term but I lost my footing and fellfrom the loader, so I was banned fromcoming back to work.”

Paula took a year off after the birth of herand her husband Jeff’s first baby, receivingthe ‘welcome back’ present she haddreamed of.

“When I came back from maternityleave dad told me it was time for him to

hand over the reins and that’s exactlywhat he did.”

Paula is now the proud manager of P.FTransport operating out of Emu Plains inNSW. With seven company trucks and anemployee base of ten, the fleet cartsquarried material all over the SydneyMetro area in truck and dogcombinations. Taking pride of place in herburly fleet are three brand new Mack CHFleetliners, servicing the concrete plantsand sand and soil yards that account for abulk of their work.

In her role, Paula is responsible for theday to day running of operations,overseeing the trucks, drivers andcustomers, fixing all and any problemsthat come up.

Managing a third generation companyisn’t easy, but according to Paula it’severything she had ever dreamed it wouldbe. “I love my job in this industry and everyday is different. I still love getting behind thewheel myself. Life at P.F is never dull andthat’s the way I like it!”

With her feminine ways intact, Paula isn’tthe typical ‘woman truckie’ many wouldimagine. A true trail blazer for the rights ofwomen in trucking, Paula can offer asurprising insight into the realm of truckingthat no man ever could. “All I know is that Iwish managing seven truck drivers was aseasy as giving birth!”

People just assumed that I knew nothingbecause I was a woman and tried to takeadvantage

of that.


There’s a new teacher turning heads. She’s the length of sevensmall cars and weighs 13 tonnes, with stunning good looks.

Mack Trucks Australia and RSPCAQueensland are working together toeducate our kids about humane valuesand animal care, and have enlisted thehelp of a special friend – EMU – theRSPCA’s Mobile Education Unit.

EMU is a state of the art classroom onwheels, equipped with the latest incomputer and audiovisual technology.School students from pre-school to Year12 are taught how they can help reduceAustralia’s large number of unwantedanimals and the unacceptable level ofanimal cruelty. Teaching the nextgeneration about life values is somethingMack is very proud to support.

For the past three years Mack has

donated a prime mover to RSPCAQueensland which acts as the powersource of EMU, carrying the education unitthroughout schools and community areason a weekly, sometimes daily basis. In July,Mack was delighted to announce theircontinued support of this program, signingon to provide a truck for another two years.

“We are very proud to be associatedwith the RSPCA,” said Gary Bone, SeniorVice President Mack Trucks Australia.“The EMU program is part of Mack’sinvestment in the future. It is a reflectionof the type of community organisationthat Mack wants to be a part of – one thatshows respect for all creatures great andsmall, as well as aiding in the education

of teenagers, children and adultsin the coastal, regional andremote areas in which weoperate.”

The 250 horsepower MackPremium single axle primemover is a versatile mediumduty truck and is part of Mack’snew and expanding range of cabover vehicles. At 13 tonnes thisvehicle is well suited to localdistribution tasks as well aslonger intrastate trips, such asthose the EMU unit isundertaking.

The Premium has manyunique safety and driver comfortfeatures such as disc brakes, air

suspension and a full sleepercompartment – all items not usuallyfound in this class of vehicle. The driverhas a fully adjustable steering columnand luxury air suspended seating, factorsthat help minimise fatigue.

Turbocharged and intercooled, theengine is first rate. It has one of the highesttorque outputs in its class – well suited totowing the fully equipped EMU trailer.

Being European derived, fuel economyand low emission output are majorbenefits of the Premium.

The Mack Premium is fitted with a 9speed Eaton synchromesh transmissionmaking the driver’s life even easier,something that Kim Croker, the driver of

BIG RIG EMUTEACHING KIDS TO CARE


EMUCalendar

2005

Eagleby Festival Saturday 3rd September

Father’s Day Picnic Teviot Downs

Sunday 4th September

St Joachim’s SchoolHolland Park

Friday 9th September

RSPCA AwarenessWeek Event

Red Hill Sunday 2nd October

St Stephen’s SchoolCoomera

Monday 3rd October

Penned PalsAdoption Challenge

King GeorgeSquare, Brisbane

Wednesday 5th October

Toowoomba Pet Week Cobb & Co Museum

Sat/Sun 7th & 8th October

Mental Health WeekSouthbank

Sunday 9th October

Kingaroy School visits Kingaroy

Sunday 8th November

EMU is very thankful for. “Driving EMU is great fun. Getting out and

about is a nice change, and the kids absolutelylove the truck. We went to a school last weekand everyone was standing out the front,waving us in. They were so excited that wewere there.

“I like driving EMUbecause it’s a challengetoo. The truck is so big andit’s a task at times trying toget it into some of thespaces. Everywhere we gois so different from wherewe’ve been, and I’ve beenfortunate to see a lot ofQueensland too. We’ve notlong returned from touringup north where we visitedhundreds of smiling kids,”Kim said.

EMU visited more than7,500 people last year and is well on the way tobreaking this record in 2005.

EMU has become so popular that it is nowin demand for field days and communityprograms, as well as meeting the specificneeds of individual schools.

EMU is based in Queensland but delivers

education programs to areas of New SouthWales also. The RSPCA have big plans tofurther increase the reach of EMU, with someupcoming venues including remote andpreviously untouched areas of Australia. Justhow many children and families will be able

to experience EMU alldepends on the generosityof sponsors anddonations. Because theRSPCA itself is a charityorganisation, EMU alsorelies on the giving natureof people to fund theirimportant work.

Towns and communitiesthat have benefited fromEMU in recent timesinclude Beaudesert,Gympie, Charters Towers,Townsville, Yeronga,Laidley, and Mudgereeba

with many more centres set to enjoy EMU inweeks to come.

RSPCA Queensland and Mack TrucksAustralia are dedicated to improving the life ofall creatures, great and small. What better wayto achieve this than through the hearts andminds of our children.

The EMUprogramis part

of Mack’sinvestment

in thefuture.


Alecia De Piazza (left) EMU Education Officer together with Kim Croker, EMU’s driver.


Mack is proud tosponsor the BrettStevens RacingTeam, a formidableforce in Australianmotorsport.

The Jack Daniel’s Racing Team headedby Brett ‘The Boss’ Stevens hasexperienced huge success both on andoff the track with the teamgrowing larger every year.With the introduction of twonew Group 1 vehicles,including a Kitten Funny Carand another Jack Daniel’sTop Doorslammer, togetherwith the three power-packsalready competing, the teamhas set a high benchmarkfor competitors.

Upwards of 45 crewmembers attend each andevery event – includingdrivers, crew chiefs, motormechanics, computer technicians, autoelectricians, fitters and turners,merchandise staff and team chief.

This new breed of racing not onlyallows the team to compete in all TopDoorslammer, Top Bike and Top Alcoholrounds of the Australian National DragRacing Association series, but also offersa number of match race possibilities withboth cars and bikes. As well as this, theteam also performs at burnout shows, carand bike shows, and trade showsincluding the Big Boys Toys exhibitions,

Gold Coast Indy, Australian MotorcycleGrad Prix, V8 Supercar Rounds and theSummernats in Canberra.

Known as ‘The Boss’ Brettcreated drag racing history in2000 when he raced and wontwo Group 1 brackets (Top Bikeand Top Doorslammer) at thesame meeting held at CalderPark, Melbourne. Brett was thefirst to pilot a nitro-burningHarley Davidson and an alcohol-burning Supercharged Sedan tovictory at the same event.Considering it was his Rookieyear in Doorslammer racing itmade the feat even morespectacular, gaining praise and

applause from around the globe. In September 2004 Brett was given the

honour of being one of the inauguralinductees (along with Mick Doohan) intothe Australian Motorcycle Hall of Fame.

The first round of the 2004/2005Championship season saw Brett set aworld first when he became the onlyperson to ever compete in three Group 1categories simultaneously, where he racedhis Jack Daniel’s Top Bike and TopDoorslammer as well as his new KittenTop Alcohol Funny Car. He then went on

to qualify for the finals in each of the racebrackets. In May 2005 Brett wrapped upthe Australian Top Fuel BikeChampionship with one round stillremaining in the series.

Brett isn’t the only star in his team – hiswife, Kath, has made her mark on dragracing history too. Kath’s keen interest inDrag Racing has now taken her to aposition where she created a world first ofher own – entering what has always beena male dominated sport.

In November 2004 Kath made her debutas the first ever female driver to race in theTop Doorslammer Championship Series.

Officially unveiled at the WesternSydney International Dragway inSeptember last year, Kath races a JackDaniel’s sponsored 1963 Split WindowCorvette which was constructed in theBrett Stevens Racing chassis shop.

With a fastest time of 6.53 seconds,Kath and her corvette have certainlybrought a change of scenery andcompetition to the top class of AustralianDrag Racing.

With a little one on the way(Congratulations!!) the Stevens duo arefocussing more than ever on providingresources for the wider community andcharity organisations.

HIGH OCTANEBULLDOG

STARTLINE


In 2005 Brett undertook a personalchallenge to raise $100,000 for the KidsWith Cancer Foundation Australia, withina three month timeframe. As an additionalincentive for likely donors, Brett put oneof his most prized possessions on the line– his ponytail! Brett vowed to take a seatin the barbers chair if and when thelandmark $100,000 was raised.

On the 12th June 2005 during the Finalsof the Willowbank Winternationals, Bretthanded over a cheque for $100,000 to theNational Director of the Kids With CancerFoundation. As a final show of his

commitment to the cause, Brett had hisponytail cut off in front of a standingovation from the crowd.

“Armed with a huge cheque for$100,000 and scissors, 14 year old DylanGuggisberg chopped off my ponytail,”says Brett. “It was an emotional momentand I must thank not only the businessesthat supported this effort, but also eachand every individual who donated to helpthe kids and families involved with theKids with Cancer Foundation Australia.”

His lifelong companion and trademarklook, the famous Brett Stevens ponytailwas instrumental in raising the muchneeded funds, and Brett and his teamcouldn’t have been happier to lend ahelping hand.

Brett is also a vocal activist against theillegal and dangerous practice of streetracing. He aims to provide a safealternative, a location where people canrace with the safety of competent staff,fire crews and medical facilities.

Brett’s involvement is a part of Victoria’s‘Operation Drag Safe’, a joint initiative ofSunshine Police Community ConsultativeCommittee, Victoria Police and CalderPark Motorsport. He is also involved withQueensland’s ‘Operation Blue Light Drag’,a joint initiative with the QueenslandPolice and Warwick Dragway.

With the 2005 Championship campaigncompleted, the team is now busy preparingfor the upcoming season, building newvehicles and testing advanced innovations.

Brett createddrag racing

history whenhe won two

Group1brackets atCalder Park


DOGBITES

Record crowds packed Australia’sbiggest truck expo held in Brisbane thisyear with Mack Trucks Australia literallystealing the show.

With a display that had all the glitzand glamour of a championship boxingmatch, the classic Mack Bulldog cameout fighting to win, taking home thetrophy for Outstanding TruckManufacturer Display 2005.

Mack brought out the big guns forthe national launch of their greatlyanticipated Super-Liner LT. Labelledthe new ‘King of the Load’ the Super-Liner looked every bit the titlecontender. Taking pride of place inMack’s show-stealing boxing ring, therig did not disappoint as truckiesflocked to eye over the tower of linehaul muscle and chrome.

Noted as being the most successfultrade show in the history of Mack TrucksAustralia, there was also a huge demandfor Mack merchandise with trademarkfashion parades drawing large crowdsthroughout the expo.

Woman of the YearAn owner-operator from the bush hasbeen named National Trucking IndustryWoman of the Year.

Marilyn Hams, from Griffith, NSW, wasrecognised by the Australian TruckingAssociation for her long-term and largelyunsung commitment to the industry.

Driving trucks since 1977, Marilyn workstirelessly to improve the image and safety

of the transport industry. A member of theNSW Livestock Transport Association foralmost 20 years, Marilyn is also a memberof the Griffith Road Safety Group andTransport Women Australia.

Marilyn and her husband Peter operateHams Haulage, a one-truck operation thatrelies on their Mack Value-Liner to cartlivestock, grain and hay.

Knockout for the Bulldog

Mack has taken another step forward tostrengthen the transport industry andsupport rural areas with a new dealershipopening in Albury, NSW.

The Albury dealership came about as aresponse to overwhelming support receivedby local identity Greg Duncan, who hasprovided quality after-sales services for

Mack vehicles over the past 28 years.Boasting the latest model Mack trucks,

an extensive range of on-site parts with afull workshop facility, the Albury groupplan to develop a used truck operation onthe same site in Macauley Street, Albury.

Darren O’Connor, Sales Manager at thenew dealership, says that it’s their old-

fashioned service that sets them apartfrom competitors.

“Everybody who comes into ourdealership is known by their first name.That’s really important in country townsand it’s something that’s been missing abit from customer service as a whole,”he said.

Mack Dealership Opens in Albury

Marilyn Hams with Ross Fraser,ATA chairman.


DOGBITES

Keep an eye out in coming months forthe towering Mack Vision truck carryingRACQ’s major touring display, Bulldust toBitumen… and Beyond.

Set to visit 12 regional centres over thenext 20 months, the exhibition showcasesautomobile memorabilia from the past,

present and future.Pit stops include Longreach,

Toowoomba, Hervey Bay, Rockhampton,Mackay, Townsville and Mount Isa, toname just a few of the towns that willhost this celebration of Queenslandmotoring history.

Lights OnThe HillMack Trucks Australia is proud tosupport ‘Lights on the Hill’, a Queenslandorganisation founded to remember thosein the trucking community who have losttheir lives over the past years.

Thanks to the hard work of founderKathy White, this memorial will takeshape in the form of a commemorativewall to be built at Lake Apex Park inGatton, QLD.

The sandstone and brown granite wallwill be unveiled on Saturday 8th Octoberat 4.30pm. Bronze plaques will be used todisplay the individual names of thoselost. It is hoped that this will reflect thestrength and mateship needed to make itthrough times of hardship.

For more information contact KathyWhite on 07 5466 5650.

The 30,000th truck has rolled off theproduction line at the VolvoCommercial Vehicles Australia (VCVA)Queensland manufacturing facility atWacol, west of Brisbane.

This state of the art, dual branded facilityproduces both Mack and Volvo productswith the 30,000th truck being one of Mack’sstar new performers, the Metro-Liner 8x4.

Gary Bone, Senior Vice President MackTrucks Australia, is very excited that the30,000th truck landmark has been reachedwith one of Mack's most popular vehicles.

“It is fantastic to reach this milestone withour popular Metro-Liner 8x4 model. But Ialso want to acknowledge the importantteam effort of everyone from VolvoCommercial Vehicles Australia, particularlyall of our people at the factory, for workinghard to create both Mack and Volvo trucks ofthe highest standard.”

Mack set up its first Australianmanufacturing facility in Brisbane in 1963and has been providing world class productsfor local and export markets ever since.

Mack Makes It 30,000

Be On the Lookout


SALESFOCUS

The Adelaide Sales department of MackTrucks Australia has found someone asdependable as a Mack truck itself. Hisname is Luke Barnes and he’s entered thesales arena on full throttle.

Luke was inducted into his current roleas Retail Area Representative in 2002,receiving the coveted EncouragementAward that same year at Mack’s AnnualSales Conference held in Canberra. Evenin the early days it was obvious that Lukehad a unique relationship with hiscustomers. A couple of years on it’s goodto see not much has changed – Luke isstill making his customers smile.

Luke began life at Mack nine years agowhen he entered the Adelaide branch as athird year apprentice. In his hands-on tradeas a diesel mechanic, Luke soon realisedhe could put his practical knowledge touse on a different front and applied for therole of Technical Advisor. Three years laterhe became Sales Co-ordinator beforetaking on his current position.

Ask anyone who does business withLuke and they will tell you that he bringssomething special to the area of sales inAdelaide. His dedication to customers,their trucks and their lives, are traits that

shine through even in the shortest ofconversations.

Self taught in the area of sales, Lukehas taken a wholisitic approach to hisposition and believes that it is one of themost challenging jobs you can have.

“The most rewarding part of this jobis getting to deal with the great peopleof the industry. Like any job, there arechallenges to go along with the goodpoints, but nothing beats the feelingyou get when a vehicle is deliveredand the customer is proud as punch toown a Mack truck.”

Together with his wife Aimee, Luke’sfamily of four (Caleb 6 years and Des’ree3 years) are proud to be members ofanother family – the Mack family, with ahistory spanning almost 30 years in theSouth Australia region.

Mack Adelaide began in 1976 and todaythe branch operates out of a strategicallylocated site – 200 Cavan Road near theStuart Highway in North Adelaide. Since1998, the 50 plus employees have calledthis venue home, assisting customersfrom near and far. The sales team have amassive task, servicing every aspect ofthe compass from as far south as MountGambier, to Ceduna on the west coast, toBroken Hill in the north.

Situated on 4,500 square metres of landthe Adelaide branch provides a diverserange of world class road transportproducts and services. With facilitiesincluding 14 workshop bays, two drive onservice pits and welding bays, a

specialised electrical and diagnostic bay,trailer repair and maintenance bay, anddriver’s waiting area with showers, thebranch maximises each customer’sinvestment by providing a wide choice ofoptions to ensure optimum productivityof their vehicles.

The modern workshop uses state ofthe art technology and tooling backed byexperienced parts and workshopmanagers. It is staffed by highly skilledMack trained service technicians andcustomers have the added assurancethat servicing and repairs are beingcarried out by those who know theirtruck best. This fact is something Lukebelieves puts the Adelaide branch aheadof the competition.

“It’s truly a great thing that, when as asalesperson, you are visiting a client andthey go out of their way to say howhappy they are with our spare parts orthe workshop. Those sorts of commentslet you know you are on the right track!”

Luke readily admits that his favouritetruck is the new Super-Liner LT and ishappy to report that the customers love ittoo. He describes it as the “truck we’vebeen waiting for” and many would agree.

Luke loves to talk about his work andhis customers. “My role primarily is tosell quality trucks to businesses andindividuals in order to help them operateprofitably and more efficiently. TheSuper-Liner LT looks great and has beenspecc’ed very well – I’m sure it will dogreat things for the Mack name.”

DETERMINED TOTHE MACKS


EVENTS

September1 Bulldust to Bitumen…

and BeyondCobb & Co Museum,Toowoomba QLD

3 Extreme Bull RidingRidley Tour Event, Innisfail QLD

2–4 QLD Pre-mixedConcrete ConferenceTwin Waters, Coolum QLD

2–10 Royal Adelaide ShowRoyal Adelaide Showground, SA

2–11 Brisbane River FestivalBrisbane South Bank, QLD

3–8 North Queensland MiningIndustry Billfish Challenge,Townsville Breakwater Marina QLD

6–8 Agricultural ShowToowoomba QLD

9–11 Kempsey Country Music &Trucking FestivalKempsey NSW

13–14 WestecBarcaldine QLD

14–18 Outback FestivalWinton QLD

17 ASSA ABLOY Henley-on-Todd RegattaTodd Mall Grande Parade, Alice Springs NT

20–22 Mining and Energy ExhibitionMuswellbrook Showground,Muswellbrook NSW

24 Extreme Bull RidingRidley Tour Event, Capella QLD

24 AFL Grand Final

OctoberNRL Grand FinalTelstra Stadium, Sydney NSW

1 Extreme Bull RidingRidley Tour Event, Walkerston

6 V8 Supercar 1000Mt Panorama NSW

8 Opening of Lights on the HillMemorial Lake Apex Park,Gatton QLD

12–15 Quarrying Institute ConferenceSydney Showground, Homebush NSW

13–23 Sydney Motor ShowSydney Convention & ExhibitionCentre, Sydney NSW

15 Caulfield CupCaulfield Racecourse, Melbourne VIC

15 Bulldust to Bitumen… andBeyond Nambour Civic Centre,Sunshine Coast

15 Extreme Bull Riding Superbull 7, Rockhampton QLD

18–20 Kalgoorlie Mining ExpoKalgoorlie WA

21 Walkamin Country Music FestivalWalkamin QLD

21 Cinzano Australian Motorcycle Grand Prix PhillipIsland Circuit, VIC

21–23 Tasting AustraliaAdelaide SA

21–23 Country Music CampoutBlanchetown SA

22 Annual Australian Truck Drivers’Memorial CeremonyTarcutta Park,Hume Highway NSW

22 Extreme Bull Riding Ridley Tour Event, Atherton QLD

22 The Cox PlateMoonee Valley, Melbourne VIC

22 Country Music Hoedown & Truck Show, St Arnaud VIC

20–23 Indy Grand PrixGold Coast QLD

NovemberTelstra Rally Australia: FIA World Rally ChampionshipPerth WA

1 Melbourne CupFlemington RacecourseMelbourne VIC

5 Extreme Bull RidingRidley Tour Event, Grafton QLD

8–11 National Construction ExpoSydney NSW

13–15 ATA Technical & MaintenanceConference Moonee ValleyMelbourne VIC

19 Brown Brothers Wine & FoodWeekend, Milawa VIC

DecemberThe Falls FestivalLorne VIC

2–4 Australian Music ExpoBurswood Dome, Perth WA

4 Bondi To Bronte Ocean SwimBondi Beach, Sydney NSW

10 Bulldust to Bitumen… and BeyondGold Coast City Art Gallery, Gold Coast QLD

17 Christmas with the SymphonySydney NSW

COMING

SOON2006MACKCALENDAR


MACKMERCHANDISE

A FINE LOOKING RIG ALWAYS BRINGS A SMILE

SOME RIGS TURN HEADS MORE THAN OTHERS

ON LONG HAULS YOU’ LL NEED TO KEEP A COOL HEAD

WHEN YOU’ RE CLIMBING THE CORPORATE LADDERYOU NEED THE RIGHT KIND OF SHOES

FAN153

Garage Shirt $89.00FAN154

White T-Shirt, OLD Yellow Truck $23.50FAN110

Rugby Hoop Polo Navy/Red $89.00

FAN140

Mack BlueSinglet $21.90

FAN108

Scrape T-Shirt (Brown) $29.95

FAN001

Cornflower/White/NavyBaseball T-Shirt $22.50

FANSPRINTER

Sprinter Royal/White $19.95

FANREEF

Sandal $49.95FANDUNE

Slip on Sandal $49.95FANMASTER

QAS Master Steel Cap Boot $145.95

FAN202NAV

Navy and Tan Baseball Cap $19.95FANJACKSON

Jackson Fitted Cap $19.95FANAKUBRACOOL

Coolibah Akubra $139.95

FAN003

White Ladies’ ShoestringSinglet $24.95

FAN002

Black Ladies’ ShoestringSinglet $24.95

FAN012

Pink Ladies’ ShoestringSinglet $24.95

FAN011

Lime Ladies’ShoestringSinglet $24.95

FAN118

Blackhawk Men’s Navy/White $34.95FAN101

Blue and White Baseball T-Shirt $23.50


SOMETIMESYOU GOTTAHAUL ALITTLEEXTRA

YOUR RIGWON’ T GETFAR WITHOUTREFUELLING

MACKMERCHANDISE

HAULING A LOAD?

NO 24 TONNE,HARDENED STEELOFFICE TRAVELLINGAT 100KPH ISCOMPLETE WITHOUTA NICE PEN

NCM7216RD Model Dump Belt Buckle $22.50

NCM7213Vision Day Cab Belt Buckle $22.50

FAN1136Black Coffee Mug $13.00

FAN1033Colonial White Coffee Mug $13.00

FAN221Upmarket Pen and Box-SatinChrome $32.90

FAN505 Duffel Bag $39.90

FAN208StubbieCooler$6.00

FAN191Wetsuit Cooler– Bred to WorkSeries 1 $7.00

FAN194Wetsuit Cooler –Super-Liner LTSeries 2 $7.00

FAN504Sports/Driver Bag $33.00

FAN203Back Pack $28.95

FAN607/FAN608New Men’s/Ladies Watch $89.95

FAN631Men’s/LadiesUpmarket Watch$131.95

CODE DESCRIPTION SIZE COLOUR QTY UNIT PRICE TOTAL

ORDERED BYNAME

ADDRESS

STATE P/CODE

PHONE (W) (H)

EMAIL

DELIVERED TONAME

ADDRESS

STATE P/CODE

PHONE (W) (H)

EMAIL

Please list any additional items on a separate sheet of paper. We deliver by AustraliaPost or by overnight courier to anywhere in Australia. Freight charges as follows:

To order any of the items you’ve seen here, just fill in the form below and send it away to PO Box 364, Richlands, QLD 4077.

Freight charges (inc GST)Orders up to $110.00 $15.00Orders over $110.00 $25.00

ORDER FORM


LETTERS

Good SamaritanMy wife and I were visiting with a

friend in Rosewood near Brisbane justbefore Christmas last year and waitingfor our 17 and 19 year old daughters.There was a storm and my wife wasworried about the girls.

She was right. The girls had been in aminor accident near Willowbank. When a cardrove towards them with its headlights onhigh beam, they lost control in the rain, andskidded into a drain on the side of the road.

A truck driver in a purple Mack truck,known only by the name on his shirt,‘Neil’, was the first to stop and see ifeveryone was okay.

The girls were both shaken up by theexperience but were thankfully unhurt.

Neil was quick to offer a call to someonewho might be able to help them. The girlscalled us and we rushed to the scene.

By the time we arrived, Neil had hooked achain onto the car and pulled it from thedrain to safety, changed the flat tyre andpulled the guard away from the wheel.

He was soaked and covered in mud fromthe stormy conditions.

I offered to pay him $50 but he justsmiled and said, “Merry Christmas. If youwant to give your money away, you couldalways donate $50 to something like achildren’s hospital.” Then he drove offwith only a couple of blasts from his air

horns to say goodbye.I thank you Neil for your help. I have

donated $100 to the Mater Children’sHospital on your behalf. You are a truegentleman and a credit to the company youwork for.

D and J MessinaTownsville QLD

Service that makes a Difference

We just wanted to say a big thank you toMack Trucks Australia, Townsville for takingsuch good care of our Trident. It makes ahuge difference to us that you are preparedto work within our schedule to minimise anyunnecessary downtime.

We shopped around before buying ourTrident and found Mack to be the best valuefor money. We have been very impressedwith the performance of the truck. When wefirst purchased it we were only towing asingle trailer, but over the past 12 monthswe’ve been running a road train and it hashandled it really well.

One thing we’ve found since owning Macktrucks is that Mack stand behind the productthey sell, and our service blokes do exactlythat, and a bit more.

Graham and Tracey BakonMickellie Transport Pty Ltd Cardwell QLD

Mad about MidlumsI’m the Director of an off-road caravan

manufacturing company calledBushtracker. Rather than have a luxury carat my age, I have elected to cart myhorses around with me on my travels in a4x4 horse truck with one of our vans onthe back.

After looking at all trucks a clientbrought me the brochure on the MackMidlum Dual Cab 4x4.

After over a year now, I can say I amtotally happy with the truck. It drives socomfortably and is so ergonomic indesign that I can do ten hour days withmy Quarter horses and still feel good.

And Oh Boy! Do you finally get somerespect on the round-a-bouts! You’re ‘Kingof the Road’, with the biggest cab andmost luxurious 4x4 truck in Australia. I

think it should be promoted more forRFDs, and as a station vehicle for familieson the land. It is simply the best…

Steven T. GibbsDirector, BushtrackerKunda Park QLD

What’sGoing On?

Send your pictures, letters,stories, anecdotes and othercorrespondence to:

Heather BrodieBulldog EditorMack Trucks AustraliaPO Box 364 Richlands QLD 4077Phone: 07 3718 3356Fax: 07 3718 3392Email:[email protected]

Letters may be edited due to space restraint

To join our mailing list, simplyemail your postal details toHeather, at the above address, orcontact your local Mack branch.

QueenslandBrisbaneMack Trucks Australia Branch(Trucks Sales, Parts & Service)Mack Trucks Australia Pty Ltd20 Westgate Street, Wacol Q 4076Main Switch: . . . . . . . . . . . . .07 3718 3333Workshop: . . . . . . . . . . . . . . .07 3718 3620Fax: . . . . . . . . . . . . . . . . . . . .07 3718 3414Sales: . . . . . . . . . . . . . . . . . . .07 3718 3333Fax: . . . . . . . . . . . . . . . . . . . .07 3718 3383Service: . . . . . . . . . . . . . . . . .1800 200 700Parts: . . . . . . . . . . . . . . . . . . .07 3718 3555Fax: . . . . . . . . . . . . . . . . . . . .07 3718 3408Parts A/H: . . . . . . . . . . . . . . . .07 3718 3525Contact: Jon McLean

RockhamptonMack Trucks Australia Branch(Trucks Sales, Parts & Service)Mack Trucks Australia Pty LtdCnr Farm & Alexandra Streets,North Rockhampton Q 4710PH: . . . . . . . . . . . . . . . . . . . . .07 4927 4700Fax: . . . . . . . . . . . . . . . . . . . .07 4922 3492AH: . . . . . . . . . . . . . . . . . . . . .07 4927 4700Contact: Eric Linden

TownsvilleMack Trucks Australia Branch(Trucks Sales, Parts & Service)Mack Volvo Townsville780 – 786 Ingham Road, Bohle Q 4818PH: . . . . . . . . . . . . . . . . . . . . .07 4774 5452Fax: . . . . . . . . . . . . . . . . . . . . .07 4774 5568Parts AH: . . . . . . . . . . . . . . . .0419 162 802 Service AH: . . . . . . . . . . . . . .0429 162 801Contact: Ross Gordon

MackayMack Trucks Australia Branch(Truck Sales & Parts)Mack Trucks Australia Pty LtdCnr Presto Avenue & Harbour Road,Mackay Q 4740PH: . . . . . . . . . . . . . . . . . . . . .07 4955 7556Fax: . . . . . . . . . . . . . . . . . . . .07 4955 7845AH: . . . . . . . . . . . . . . . . . . . . .0407 639 326Service: . . . . . . . . . . . . . . . . .07 4955 6500Fax: . . . . . . . . . . . . . . . . . . . .07 4955 6470AH: . . . . . . . . . . . . . . . . . . . . .0407 639 326Contact: Peter Bowring

New South WalesSydneyMack Trucks Australia Branch(Trucks Sales, Parts & Service)Mack Trucks Australia Pty Ltd49~51 Governor Macquarie Drive,Chipping Norton NSW 2170PH: . . . . . . . . . . . . . . . . . . . . .02 9755 2344Fax: . . . . . . . . . . . . . . . . . . . .02 9755 1864Parts: . . . . . . . . . . . . . . . . . . .02 9728 8288Parts Fax: . . . . . . . . . . . . . . . .02 9755 1563Service: . . . . . . . . . . . . . . . . .07 9728 8299Parts & Service AH: . . . . . . . 02 9755 2166Contact: David Hamer

NewcastleMack Trucks Australia Branch(Truck Sales, Parts & Service)Mack Trucks Australia Pty Ltd1 Enterprise Drive,Beresfield NSW 2322PH: . . . . . . . . . . . . . . . . . . . . .02 4966 3679Fax: . . . . . . . . . . . . . . . . . . . .02 4966 3780AH: . . . . . . . . . . . . . . . . . . . . .04 4966 3985Contact: Graham Grabham

WollongongMack Trucks Australia Branch(Truck Sales, Parts & Service)Mack Volvo Wollongong223~225 Berkeley Road,Unanderra NSW 2526PH: . . . . . . . . . . . . . . . . . . . . .02 4972 9755Fax: . . . . . . . . . . . . . . . . . . . .02 4272 9977AH: . . . . . . . . . . . . . . . . . . . . .0407 898 697AH Parts: . . . . . . . . . . . . . . . .0408 264 965Contact: Manuel Vella

VictoriaLavertonMack Trucks Australia Branch(Truck Sales, Parts & Service)Mack Trucks Australia Pty Ltd121~123 Boundary Road,Laverton North VIC 3026PH: . . . . . . . . . . . . . . . . . . . . .03 9931 6777Fax: . . . . . . . . . . . . . . . . . . . .03 9931 678024hr Breakdown: . . . . . . . . .0408 309 704Contact: Michael Dowsett

SomertonMack Trucks Australia Branch(Truck Sales, Parts & Service)Mack Trucks Australia Pty Ltd40~46 Hume Highway,Somerton VIC 3062PH: . . . . . . . . . . . . . . . . . . . . .03 9305 4711Fax: . . . . . . . . . . . . . . . . . . . . .03 9305 4801Parts Ph: . . . . . . . . . . . . . . . .03 9305 4700Parts Fax: . . . . . . . . . . . . . . . .03 9305 4803Service Fax: . . . . . . . . . . . . . .03 9305 1259AH: . . . . . . . . . . . . . . . . . . . . .03 9305 4711Contact: Michael Dowsett

DandenongMack Trucks Australia Branch(Truck Sales, Parts & Service)Mack Trucks Australia Pty Ltd77~125 Princes Highway, Dandenong VIC 3175PH: . . . . . . . . . . . . . . . . . . . . .03 9793 1744Fax: . . . . . . . . . . . . . . . . . . . .03 9706 7308Parts & Service Fax: . . . . . . .03 9793 2511 Roadside Assistance: . . . . . .0409 149 816Contact: Andrew Fisher

South AustraliaAdelaideMack Trucks Australia Branch(Truck Sales, Parts & Service)Mack Trucks Australia Pty Ltd200 Cavan Road, Gepps Cross SA 5094PH: . . . . . . . . . . . . . . . . . . . . .08 8344 0500Fax: . . . . . . . . . . . . . . . . . . . .08 8359 4291Parts: . . . . . . . . . . . . . . . . . . .08 8344 0513 Parts Fax: . . . . . . . . . . . . . . . .08 8359 4572Parts AH: . . . . . . . . . . . . . . . .0418 891 918Service: . . . . . . . . . . . . . . . . .08 8344 0521Service Fax: . . . . . . . . . . . . . .08 8359 4691Service AH: . . . . . . . . . . . . . .0417 883 929Contact: John Roberts

Northern TerritoryDarwinMack Trucks Australia Branch(Truck Sales, Parts & Service) Mack Volvo Darwin 1890 Berrimah Road, Berrimah NT 0828PH: . . . . . . . . . . . . . . . . . . .08 8984 3714Fax: . . . . . . . . . . . . . . . . . . . . .08 8947 0182Parts Fax: . . . . . . . . . . . . . . . .08 8947 3482 Breakdown Service: . . . . . . .0408 147 848or . . . . . . . . . . . . . . . . . . . . . . 0419 658 751Parts AH: . . . . . . . . . . . . . . . .0418 814 091Contact: Darren Cowan

Date post:	16-Nov-2014
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