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    Scandinavian Journal

    of

    Psychology,

    1984, 25,

    51-63

    In t ro du ct io n t o phenom eno log ica l psych o log ical research

    JENNIFER BULLINGTON and GUNNAR KARLSSON

    Department

    of

    Psychology, University

    of

    Stockholm. Stockholm, Sweden

    Bullington.

    J. Karlsson,G . :

    Introduction to phenomenological psychological research.

    Scandinmian Journal

    of

    Psychology, 1984.25, 51-63.

    This report presents an introduction

    to

    phenomenological psychological research.

    A

    brief

    theoretical section on Hus serls phenomenological philosophy is followed by a comparison

    between phenomenological psychology and traditional psychology and a tutorial example

    of the phenomenological method in psychological research. The authors argue for the

    necessity of a phenomenological descriptive approach to psychological research which

    seeks to discover the meaning

    of

    various phenomena using the descriptions of subjects

    experiences. The results

    of

    a phenomenological psychological study consist

    of

    a structural

    description of the phenomenon in question, which basically describes the wh t and how of

    a specific phenomenon rather than the explanatory

    why .

    G .

    Karlsson. Department of Psychology, University of Stockholm. S-106

    9

    Stockholm,

    Sweden.

    INTRODUCTION TO HUSSERLS PHENOM ENOLOGY

    Phenomenology started with the works

    of

    Edmund Husserl. For that reason we will begin

    our

    dicussion with Husserls phenomenology,

    at

    least briefly, in order to introduce the

    main topic of this paper; phenomenological psychology. We will try to show how a

    philosophical grounding in phenomenology can be the basis for an empirical human

    science (as opposed to a natural scientific) approach to psychology.

    Phenomenology is the systematic investigation of subjectivity. Subjectivity, for H usserl,

    w a s the indubitable groun d of experience; that

    I

    am now having the experience of seeing a

    blue thing, for example, is lived with a certitude

    I

    cannot doub t. Th e aim of phenomeno-

    logy is to stu dy th e world as it appears to

    u s

    in and through con sciou sness. Th is is a radical

    move away from the objective sciences which take a s their subject m atter the so-called

    objective reality of the w orld, which is supposed to exist independently of conscious-

    ness and subjectivity. Phenom enology wishes to examine the very ground of such a world,

    which is precisely con scio usn ess an d human subjectivity. Husserls point concern ing the

    natural sciences

    w a s

    that although the objective world described by physics and

    chemistry is a de rived, constructed world, science wishes to place this constructed world

    as prior

    or

    mo re rea l tha n the subjectively lived world. Husse rl did not wish

    to

    disparage the findings of the natu ral scienc es, but he maintained that they have no place in

    phenomenology, which place s lived exp erienc e prior to scientific formulations abour lived

    experience. It is for this reason that phenomenology makes no use

    of

    natural scientific

    methods as such. Because our subject matter as phenomenologists is prior to scientific

    formulations about an objective world, we cannot use these very formulations to

    account for our field of inquiry.

    If

    we wish to stud y consciousne ss and sub jectivity, we

    cann ot begin by assumin g th e objective reality of the world which conscio usne ss itself

    posits. In order to study the realm of subjectivity, Husserl had to develop a completely

    new method, which he called the phenomenological reduction.

    T H E P H E N O M E N O L O G I C A L R E D U C T I O N

    The reduction is the cornerstone of phenomenology. Before we can begin our analyses

    of

    consciousness, we must perfo rm the reduction in order to take ourselves ou t of the

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    S 2

    J .

    Bullington a n d G.

    K a r l s s o n

    Scand

    Psvchol

    ZS 1984)

    "natural attitude". The natural a ttitud e is the way we take for grante d the existence of a

    transcen den t world, which see ms to exis t independently of consciousness. Th is attitude

    has a

    long

    philosophical history; it underlies

    all

    natural scientific causal explanations of

    perception an d cognition. B asically, i t asse rts that there exists a world which impinges on

    me (my "mind") and

    caicses

    me to have this

    or

    that experience (sensation). We may

    further describe the natural a ttitud e as the way in which the world seem s to spread itself

    out before

    us,

    apparently indifferent to our intending t o it. In sho rt, the natural a ttitude is

    our belief in the existence

    of

    the real , t ranscendent world. I t is called the "natural"

    attitude because it is our unrefle ctive, natural way of being in the world. To believe in the

    reality character of

    the

    world ha s i ts roots

    in

    the very nature

    of

    perception itself.

    To

    have

    something real primordially giv en, and to 'b ecom e aware' of it an d 'perceive' it in simple

    intuition are one and th e sa m e thing" (Hu sser l, 1962, p.

    45,

    first published in German

    1913). When we perform the phen ome nological reduction,

    i t

    is thi s belief in the re ality

    character of the world wh ich we must susp end , o r "bracket". It is not that we doubt the

    existen ce of the world

    for

    my direct experience informs me that the world,

    of

    course , is

    always there), but by putting the tran scen dent object in brack ets, we are able to underline

    the way

    in

    which the object appears to consciousness. Thus, the reduction is not a

    destruction of the world, but rather, a way in which to focus upon the constituting

    of

    the

    world.

    According to Husserl, every such phenomenological reduction can also be an eidetic

    reduction. An eidetic reduction is the move from the world of facts

    (or

    part iculars) to the

    world

    of

    intended invariant m eanin gs or esse nce s). Briefly, the eidetic reduction is our

    natural ability

    to

    intuit

    or

    prereflectively gra sp the ess ence of a thing through its particu-

    lars. Ev ery phenomenological red uction aim s ultimately at an eidetic reduction , but every

    eidetic reduction need not be a phenomenological reduction. We may grasp essences

    through particulars

    in

    the n atural attitude . H owever, every time we perform

    a

    phenomeno-

    logical reduction and attempt to do phenomenology, we must make this eidetic move as

    well.

    To

    sum up. in the natu ral attitud e the world that lies in front of us conceals the ac ts of

    consciousness which posit the world. In the phenomenological attitude (by implementing

    the phenomenological reduction) we can discover two poles of consciousness; noesis and

    noema, which make

    up

    the mo st unique feature

    of

    cons ciousn ess; namely, intentionality.

    Basically, "intentionality" m ean s that conscio usne ss is always con sciousn ess

    of

    some-

    thing.

    Let us assume that we have now performed the phenomenological reduction. Under the

    reduction we can discern tw o poles

    of

    expe rience: the subjective pole which H usserl calls

    noesis-the acts

    of

    consc iousne ss, and we also discover the correlate

    of

    every con scious

    act , which Husserl

    calls

    the noema-the objec t a s intended, as meant, as perceived.

    Noesis always refers to the po siting acts,

    or in

    metaphorical language, to the "streaming"

    of consciousness towards the world. On the othe r han d,

    the

    noema refers to that-which-is-

    posi teainte nded . The noem atic pole is that which we used to call the "real world" in the

    natural attitude. Husserl 's analyses show that what we used to call the "real object"

    presents i tself to con sciousness as a flowing of views, each one flowing and blending into

    the next .

    For

    this reason we can

    also

    call the noem a

    a

    "system

    of

    appearances" . T o clarify

    the noema with an exam ple, let

    us

    say that

    I

    now have the exp erience of this cu p in front

    of

    me. What my perceptual experience gives me is

    a

    perspectival view of the cu p from here

    and now.

    I

    can now see the front

    of

    the cup.

    I

    perceive that it

    is

    round, although

    I

    cannot

    see the back

    of

    the cup. As

    I

    move around the cup , I can now see the back, w hich

    I

    could

    not see before. All these pe rspectiva l views point to a whole beyond any one perspect ive.

    Th is whole, this system

    of

    appe arance s is the noema. Th ese appearances mutual ly confirm

    one an other and go together coherently

    to

    give me the whole cup at onc e. This is a paradox

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    54

    denta l phenomenology. But for now, suflice to say that all essences are grasped und er the

    reduction by means of imaginary variation and are direct, intuitive affirmations.

    J .

    Bull ington and G Karlsson

    S a n d

    J

    Psycho1 5

    (1984)

    PHENOM ENOLOGICAL PSYCHOLOGY

    VS.

    TRADITIONAL PSYCHOLOGY

    Before we

    go

    into the method and subject matter

    of

    phenomenological psychology, we

    would like to briefly contrast phenomenological psychology with traditional psychology.

    By traditional psychology we refer to the experimental tradition in psychology dating

    from W. Wundt. Wundts aspir ation in seeking to establish psychology a s a natural scienc e

    remains even today in conte mp orary psychologys scientific ideals. Suc h ideals are

    reflected in the

    so

    called objective method which psychology adopted from the natural

    sciences. Due to the succe sses made in physics and ch emistry, psychology believed that

    by adopting their quantitative method, psychology could establish its credibility in the

    academic community. The natural scientific project w a s to

    explain

    phenom ena in term s of

    causal laws. Consequently, traditional psychologys guiding principle was also to explain

    psychic phenomena following the principles laid out by the natural sciences. A phenom-

    enon

    w a s

    thought to be relevant t o the s tudy

    of

    psychology only if it could be measured

    and tested in some way by these natural scientific means. The contrived laboratory

    conditions which became synonymous with psychological research had less and less

    in

    common with everyday, lived experiences of human subjects. In this way the bias of a

    methodology came

    to

    eclipse the psychologists interest in phenomena which were inac-

    cessible through this method, such as the study of consciousness and subjectivity. Th e

    psychologist

    as

    a natural scientist seeks to discover

    or

    invent abstract, exp lanatory causal

    connections between events to account

    for

    psychological phenomena. The human being is

    observed as

    a

    thing among o ther things, disregarding the unique psychological status of th e

    human being. Such physicalistic models move away from concrete subjective experiences

    into

    abstract, derived formulas, which are

    often

    unrecognizable in the subjects naive

    experience (Giorgi,

    1 9 7 0 ~ ) .

    Phenomenological psychology takes its app roach from philosophical phenomenology. In

    adopting Husserls to the things themselves, phenomenological psychology seeks to

    develop

    a

    rigorous scientific method which would enable the researcher to thematize or

    make explicit the immediate lived experience of

    a

    phenomenon,

    as

    it is lived, without

    resorting to ad h oc, superimp osed theories

    about

    phenomena. Such an aim brought ab out

    a qualitative, descriptive method. This method uses:

    1 )

    subjects naive, spontaneous

    descriptions of phenomena, (2) the psychological phenomenological analysis of the data

    and (3) the community

    of

    researchers

    as a

    collaborative pool. Com parable to th e verifica-

    tion of results in the quantitative approach, we find in the qualitative phenomenological

    method , the phenomenological criterion of sp ontaneous, intuitive assent

    upon

    reading the

    findings of a phenomenological stu dy. R esearchers present their findings to eac h othe r, to

    the community, and sometimes to the subjects themselves. The problem of subjective

    bias do es not

    ar ise

    for phenomenological psychology in its traditional form ulatio n, since

    phenomenology recognizes the subjectivity of the researcher as the very access to the

    meanings and themes which constitute the qualitative, descriptive findings. However, the

    phenomenological psychological researcher should always be

    on

    guard against natural

    attitude presuppositions which may not have been properly thematized and bracketed by

    the researchers reduction. The criteria for a piece of phenomenological psychological

    research

    are:

    a)

    idelity to the phen omen a and

    b)

    a

    rigorous phenomenological reduction.

    Thus, phenomenological psychology as a human science (as opposed to a natural

    scienc e) takes fidelity to the ph enom enon a s it is lived a s its guiding principle in the

    formu lation of

    a

    method . Phenomenological psychologys approach do es not equ ate being

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    Scand J Psych01 25 (1984) Phenomenological psychology 55

    scientific with being naturally scientific. Rat her than necessarily transforming mean-

    ings into quantitative expressions, as natural science does, phenomenological psychology

    seeks to ffirmand e lucid ate the pre-reflectively lived world. Given that the rese arch er has

    followed these directives, what is the nature of phenomenological psychologys data? It is

    the

    meaningful, descriptive expression of the subject which will provide the researcher

    with the themes and generalities concerning lived phenomena.

    Phenomenological psychology, true to its phenomenological origins, sees the world as

    already replete with meanings. These meanings are lived everyday, yet may remain

    implicit and unthematized. Phenomenological psychological research seeks to make ex-

    plicit and thematic these unreflectively lived meanings. Even in traditional psychological

    research we may see how these lived meanings are operating; for example, when the

    researcher sets up

    an

    experiment, decides to investigate this or that phenomenon, change

    this

    or

    that variable etc. Such an eidetic (essential) understanding must be present in any

    researcher, for how else would he have any direction to his research? Such meanings and

    eidetic understandings

    are

    not explicitely acknowledged in traditional psychological re-

    search. The traditional researcher in psychology is himself using intuitions and eidetic

    understandings without the rigor of the phenomenological reduction.

    The phenomenological psychologist does not concern himself unduly with facts

    because he chooses to stay at the level of meaning. His emphasis is always upon the

    meaning-for-subject of a phenomenon, whether that phenomenon happened once

    or

    one

    hundred times, at home, or at work etc. In reading 10 descriptions (protocols) from

    different subjects on anxiety, for example, the researcher will undoubtedly find a variety

    of situations in which anxiety occurred. However, he will also find

    a

    common theme

    or

    structure of the meaning of anxiety which will arise from the analysis of these different

    protocols. For exam ple, although he may find that anxiety was experienced at school, a t

    work

    or

    on

    a

    vacation, he does

    not

    necessarily imbue these facts with psychological

    meaning. W hat may emerge from the study as imp ortan t, could be, for exam ple, that in all

    these situations the subjects were experiencing an insecurity ab out the ir capability to do

    something that mattered to them. As phenomenological psychologists we do not hypoth-

    esize beforehand abo ut wh at psychological con stituents

    or

    meanings we will find, but we

    do allow our intutions to pick out thematically relevant material from the protocols. We

    may use, ju st for an exa mp le, the above fictional constituent of insecurity rathe r than

    at sc hoo l at w ork on vacation bec aus e we intuitively grasp its thematic signifi-

    can ce from the totality of the protocol and the sy nthe sis of all 10 protocols. Because of the

    insistence upon the priority of meaning, phenomenological psychology considers the

    natural scientific accumulation of facts to be an inappropriate task for our purposes.

    N o

    matter how numero us the facts may be, no matter how sophisticated o ur techniques

    of

    measuring become , facts canno t leap across the abyss into meanings. As Sartre put

    it, In sho rt, psychologists d o not realize that it is jus t as impossible to get essence by

    accumulating accid ents (facts

    our

    comment) as to reach

    1

    by adding figures to the right of

    0 99

    (Sartre, 1948, p.

    5 .

    A common misunderstanding of phenomenological psychology is to confuse it with

    introspectionism (W und t Titchner). Briefly, the differences between introspectionism

    and phenomenological psychology can be enum erated as follows:

    (1) n classical introspectionism, the

    S

    is asked to observe his impressions upon

    receiving certain stimuli. H e is asked to red uce his impressions to the simplest elemen ts

    such as sensations, feelings, images and to locate their attributes such

    as

    intensity,

    duration etc. Phenomenological psychology rules out any s uch assum ptions about the

    nature of mindconscio usness.

    (2) In introspectionism, the

    S

    is asked to stick to the facts and not to include any

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    56

    meanings he

    may

    associate with the stimuli, whereas phenomenological psychology is

    precisely interested in the study of these meanings.

    (3)

    The

    S

    n introspectionistic e xpe rime nts had to be well trained in orde r to know wh at

    kinds of self-observations were acceptable to the researcher. For phenomenological

    purposes, the

    S

    is asked to freely report upon all his experiences pertaining to the

    phenomenon in question and uncen sored description s from subjec ts are the raw data for

    phenomenological psychology.

    An othe r school of psychology which is often associated with phenomenological p sycho-

    logy is gestalt psychology. Although there are similarities between the two, the relation-

    ship is

    a

    complex one, and there is no real agreement among phenomenologists about

    gestalt psychologys relationship to phenom enology. It is beyond the sc ope of this paper to

    describe the differences here

    in

    detail. However, a few words may be said about the main

    difference between the two approaches. While gestalt psychology does place an emphasis

    upon w holes-as-given (as opposed to the traditional atomistic psych ology), gestal t psycho-

    logy maintains the superiority and priority of physicalistic causes of psychological exper-

    iences. They remain in a natural attitude insofar

    as

    they em brace objectivistic theories

    abou t phenomenon (See Merleau-Ponty, 1963).

    J Bullington and

    G. Karlsson

    Scand

    J

    Psycho1

    25 (1984)

    PHENOMENOLOGICAL PSYCHOLOGYS METHOD

    At this point we would like to de mo nstrat e the specific method used in a phenomenological

    psychological undertaking. Although Hu sserl himself worked mainly with phenomeno logi-

    cal transcendental philosophy, he did allow that

    a

    phenomenological psychology running

    parallel to his philosophy was possible. T he difference between phenom enological philos-

    ophy and phenomenological psychology has to do with the two different bracketings or

    reductions. Under the philosophical

    or

    transcendental reduction, both the object pole

    (world) and the subject p ole (con scio usn ess) are derealized

    or

    bracketed. This enabled

    Husserl to study consciousness-as-such; not any particular con sciousness, but the struc-

    tures necessary and sufficient for any c onsciou sness. What remains after the transcend en-

    tal reduction is the transcendental ego. This is the positing ego; that is, the ego which

    constitutes both the world and the mu ndane , situated ego. For example, in the phrase I

    am aware of myself winning a game ofchess. Husserldistinguishes between two different

    egos.

    I

    refers to the transcend ental ego, while the second ego, m yse lf, is the

    psychological, mundane ego which is situated in the world. This psychological ego is

    perspectival and present to consciou sness in and through its appearan ces, jus t like any

    othe r mundane object. There is

    a

    deb ate within the phenomenological movem ent abo ut the

    possibility and validity of

    a

    trans cen den tal, purely reflective ego which lies outs ide both

    the world and the psychological ego. Our main interest as psychologists, however, is the

    seco nd ego, the mundane, psychologically situated ego. This is the ego which rem em bers,

    desires, has wishes and fears etc. n the case of the psychological phenomenological

    brac ketin g, we bracket t he object pole (we put its reality statu s into susp ensi on), but we

    leave the psychological ego exactly

    as

    it is in the world. We d o not susp end its particular-

    ities beca use this is what we wish to stud y. We are interested in this situated eg o which h as

    desires and fears. The psychological phenomenological reduction takes us out of the

    natural atti tude by subsuming the object u nde r subjectivity (object-as-meant) and leaves us

    with

    a

    situated co nsciousn ess intending m eanings. From Husserls standpo int (which

    claims the validity of a transcendental ego), we

    as

    phenomenological psychologists must

    adm it the following paradox: T he I which we study (the my self ) which constitutes

    th e world is also itself situated in the world. It is both constiuting and con stitut ed. We find

    no

    difficulty in accepting this premise beca use ou r interests a re

    not

    philosophical.

    For

    our

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    Scand J Psycho1 25 11984) P h e n o m e n o lo g i ca l psy hology 57

    purposes, we need only to discover th e meanings which a re intend ed by the situated ego in

    their psychological significations.

    A common confusion about the phenomenological method concerns the researchers

    use of intuitions t o arrive a t

    a

    theoretically unbiased und erstan ding of the data (textproto-

    cd) .

    How is

    a

    theo retically unbiased understanding possible? In ord er to und erstan d

    such a notion, we must first become clear about what a theory is. According to FQlesdal

    and Walloe, a theory is a se t of propositions whose inter relatedn ess is made explicit. It

    is

    therefore characteristic of a theory that it makes clear how the different propositions

    which are inclu ded in it depe nd upon each oth er (F#llesdal Wall0e,

    1977,

    p. 53,

    our

    translation from Norwegian). The theory becomes the basis upon which the data is

    analyzed. What

    is

    important here is that the

    final

    comprehension

    of

    the data on the part of

    the researcher is depen dent upo n these previously formulated pro positions. As phenomen-

    ological psyc holo gists, we maintain that we d o not make an y use

    of

    theories in our

    understanding

    of

    the data. T his does not mean,

    of

    cour se, that th e researcher co nfronts his

    data as a blank; we are not unbiased in the sense that we can transcend language and

    culture. B ut to be in a culture and partak e of its common p reunderstanding s and meaning-

    ful

    expressions

    is

    not the s am e thing as to assert and attemp t

    to

    prove co nstructed models

    or theories. For examp le, take the experience of reading a novel. If one reflects upon o nes

    own experience, we think everyone would agree that the understanding

    of

    what one has

    read does not depend upon theories

    (in

    the above defined sense) about what one has

    read. Ra ther, the re ader of the text already sha res a common world with the autho r which

    enables him to g rasp the meaning

    of

    the text.

    To

    say that the reader has understood

    what he has read is to assu m e the possibility of expr essing and grasping m eanings through

    the m edium of a shared cultur e and language.

    We have chosen t o call the researchers grasping of meaning in the subjects descrip-

    tions intuition sticking to the language

    of

    Husserl (1962). However,

    our

    intuition is

    not Husserls intuition of grasping essences (transcendental philosophy), but is grounded

    in

    language and cultur e and i s therefore an intuition of

    a

    hermeneutical kind. (See Ricoeur

    1981,

    Titelman

    1979.)

    At this point we shall address the question; what kind of results d o we come up with in

    our

    research? W herea s Hu sserl discovered es sence s, phenomenological psychology dis-

    cove rs psychological signif cation s (generalities). T hes e psychological significations

    or

    meaning constitu ents are th e theme s which emerge as the structure of a lived psycho-

    logical phenomenon.

    A

    str uct ure understood phenomenologically is that comm on

    thread which runs through unique manifestations of the same phenomenon. A meaning

    constituent discovered in

    a

    protocol analysis of

    a

    psychological phenomenon would be a

    part

    of

    the phenom enon in interaction with other pa rts

    or

    constituents which in turn

    make up the phenomenon in question. It is thus not the case that the phenomenological

    psychologist merely p oints o ut d isjointed, unrelated significations, but rather, h e see ks

    to

    discover the

    way

    in which

    parts or

    constituents of

    a

    protocol relate

    to one

    another

    in a

    gestalt. T his gestalt we call

    a

    general structure. It may

    also

    tur n ou t that we find two

    or

    more gestalts which we call typologies of the same phenomenon. We will demonstrate

    in practice how

    our

    analy ses proceed. Th e following method

    was

    developed by Amedeo

    Giorgi at Duquesn e U niversity (see Ciorgi,

    19706, 1975,

    Wertz, in press).

    E X A M P L E O F T H E P H E N O M E N O L O G IC A L P S Y C H O L O G IC A L M E TH O D

    The raw data

    for

    ou r s tudies consist of reports (descriptions) given by subjects of their

    experiences

    of a

    given phenomenon. The format

    of

    such descriptions can be gathered as

    retrospective protoco ls (running narrative), interviews,

    or

    think-aloud protocols. In this

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    58

    J .

    ullington and

    G.

    Karlsson

    Scand J Psycho1 25

    (1984)

    paper we will address retrospective protocol analysis, although the method

    of

    analysis

    applies to any type of text. Phenomenological psychology does not exclude the laboratory

    set up per se, but the laboratory situation would be used in a phenomenological way:

    namely, the subjects own description of his experience while going through the experi-

    ment would constitute our data.

    For

    purposes of clarity, we

    will

    from now on describe our

    method as

    it

    applies to a retrospective protocol obtained from one subject.

    After having decided what we wish to investigate, we approach subjects with the

    following instructions: Describe a situation in which you felt (in this case lonely).

    Describe the situation, how you felt and what you did

    in

    as much detail as possible.

    Include all details which come

    to

    your mind. Describe it in as much detail

    so

    that someone

    who

    has

    never had the experience would understand it after your description.

    A

    good

    protocol is one which is free from psychological jargon or other privileged disciplinary

    biases. Such a protocol would be a spontaneous recounting of lived experience, rather

    than a self-reflective, explanatory account. We present the following loneliness protocol

    and thereafter the following analysis which will be used

    in

    our discussion to illustrate the

    method.

    This situation happen ed to me som etime in the recent past, and the circumstances surround ing it were

    that the person I

    was

    living with had moved back to New York, and he told me that he was going to

    call me at

    OO on

    his particular Su nday night to let me know what had happened with him in New

    York. 1

    myself had been

    out

    of town and had com e back earlier

    on

    this particular Sunday. Upon my

    arrival

    I

    discovered that my landlord w a s putting in a heating unit, and the apartment w a s torn apart,

    it

    was

    cold. 1 looked around and saw all his things laying around the apartment. just e xactly whe re he

    had left them. I didnt feel at home in the apartment. I felt very uprooted. Without him, I didnt feel

    like

    I

    belonged here. I tried

    to

    read earlier in the evening, but

    I

    couldnt concentrate.

    1

    kept looking at

    the clock anticipating his phone call. He didnt call at

    I 1 0 0 I

    tried to continue t o read. H e didnt call

    a t 11.15, a t

    11-30

    or at 11.45. By

    12.00 1

    was getting upset, and by

    12.15 I

    felt jus t horrible. T his w as

    a

    very crucial phone call for

    our

    relationship.

    I

    hadnt had any contact with him since he left for New

    York a week ago or so.By this time in th e evening

    1

    was afraid that he didnt care abo ut me , this o ne

    person whom Id been devoting myself to, at the cost of all others, didnt care about me. I looked

    around the room, and I thought abo ut living alone here in Y and

    1

    thought. I havent got a friend

    in the world. I tried to think of my friends, I thought, there are people othe r than this person who

    know you. you have friends, you have a family. But at that moment they didnt seem real to me. I

    couldnt sha ke the feeling that I

    was

    hopelessly alone. Fo r a while I considered calling his gran dmoth-

    er

    in New

    York,

    n case something terrible had happe ned to him. But since it was past midnight and

    I

    figured it was too late to call, I gave up the idea. And besides

    I

    still thought he would call. I paced

    through the apartm ent, wringing my han ds and feeling very physically agitated. He

    finally

    called me at

    1 00 at night. I felt furious at him, but

    after

    we talked some I felt calmed down and at home with

    myself again.

    We divide our analysis of the protocol into 5 steps for pedagogical purposes. Different

    researchers may vary the method by a step

    or

    two, but in essence the phenomenological

    psychological analysis contains t he following 5 steps.

    S t e p

    I

    Our first step is to perform the phenomenological reduction.

    For

    our purposes, as

    psychologists, we wish to read the text with an open, theoretically unbiased attitude.

    However, we must maintain a psychological focus of interest as we read. (We do not, for

    example, read this protocol on loneliness as a sociological text.) We read the text through,

    as

    many times

    as

    necessary

    in

    order to get

    a

    grasp

    of

    the

    whole text

    in

    light of the

    particular phenomenon we are investigating. We proceed from initial readings to a more

    systematic reading where we focus upon discriminating the meaning units that emerge

    from

    the text. Breaking up the text into meaning units constitutes step 2.

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    Scand 3 Psycho1

    25

    1984) P h e n o m e n o lo g i ca l

    psychology 59

    S t e p

    2

    Meaning unit discriminations are divisions of the entire running text into discrete units

    of

    meaning each of which can stand on

    its

    own as expressing relevant meaning. We have a

    sense already of wh at is relevant by having read the text a number

    of

    times. We mark

    these meaning unit divisions directly on the description in those places where we sense a

    shift in the meaning in the expression of the subject, or a transformation of the situation.

    Consider the following excerpt from our loneliness protocol as an example of a naturally

    occurring break in meaning:

    I

    myse lf had been out of town and had com e back earlier on this particular Sunday. Upon my arrival,

    1

    discovered that my landlord

    was

    putting in a hea ting unit, and the apartment w a s tom apart,

    it w a s

    cold.() I looked around and saw all his things laying around the apartmen t, just excactly as he had

    left them.(5)

    We divided th e meaning unit as we did becaus e the first two se ntenc es, although they

    contain several ideas, both express

    one

    psychological meaning, which we could summa-

    rize

    as

    the subjects relation

    to

    the s tate

    of

    the apar tment

    (4).

    Th e last sentence contains

    a

    new psychological meaning, namely, the introduction of the absent other into the cold,

    disarranged apartm ent

    (5).

    We do

    not

    interpret these breaks in meaning, we

    do

    not

    impose them, but we do allow

    our

    intuitions to guide our understanding of th e shifts in

    meaning which sp ontaneously em erge upon reading the protocol.

    S t e p

    3

    Step number three is the transformation of these meaning units from the language

    of

    the

    subject into th e research ers language, which focuses upon the significations expressed in

    relation to the phenomenon under investigation. Here a word must be said about the

    language we use

    as

    phenomenological researchers.

    As

    has been hinted at, phenomenology

    started out without having any read-made language. This pertains to phenomenological

    psychology as well. The language that we use as researchers, first

    of

    all, reflects the

    understanding of the whole protocol. Thus we can let the understanding

    of

    the entire

    protocol influence the transform ations of a particular meaning unit. Th ere are n o laws or

    rules about the use of the language, but one should, of course, be mindful not to use a

    language th at h as vague

    or

    multiple connotations. The community to whom o ne addr esses

    the stud y is anothe r facto r to take into account in the choice of the researcher language. If

    it is phenomenological community

    one

    is addressing, there may be certain expressions

    which have a meaning for them, but not for ano the r audience, and vice versa. T he use of

    a n

    expert language can often be dangerous. For instance, the expression neurotic

    compulsion

    is

    obv iously theoretically loaded. T his is why a naive, everyday language is

    preferable until we have created a bias free, descriptive vocabulary. The difficulty in

    comm unicating our results (phenomenological structu res) is cited by D e Boer:

    Ordinary language is completely attuned to

    the

    sphere

    of

    normal interests, i.e. to objects, and can

    describe adequately only this primary objectivity. The phenomenologist must use words that are

    attuned

    to

    the natural attitude. n other words, the un natu ral reflective thought-stance is forced

    to

    speak the language of the

    natural

    direction

    of

    thought. This,

    of

    course. causes certain difficulties in

    communication. One condition for understanding

    a

    phenomenological analysis

    is

    that one must be

    able

    to

    transpose himself into

    the

    typical phenomenological attitude

    . (1978,

    p. 130 .

    A s

    we transform the language of the subject into the researchers language, we do not seek

    to make the subjects expressions conform

    to

    any prior hypothesized psychological

    constructs. By remaining open to the description, we allow ourselves to be surprised by

    whatever cons tituents we may find in

    a

    protocol. Ou r transformations into the language of

    the researcher is necessary to our project becau se the d escriptions of the subjects lived

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    60

    J .

    Bullington and G . Karlsson

    Scand J Psycho1 25 1984)

    experiences are

    not

    primarily psychological (nor primarily sociological, biological etc.).

    It

    is the project of phenomenological psychology to tease out the psychological meanings.

    We must go beyond phenomenal level (what is directly lived) to the phenomenological

    level (in our example, the psychological logos of loneliness). The subjects descriptions are

    phenomenal

    in

    that they describe what is directly and unreflectively lived. The phenomen-

    ological move is that reflective stance taken under the reduction which uses phenomenal

    descriptions

    in

    order to arrive at a structural understanding of experience; the logos of

    phenomena. We present only the first five meaning unit transformations here for reasons

    of brevity.

    Con stituents prese nt in description

    1. This situation happened to S in the recent

    past.

    2.

    S

    states that the person she

    wa s

    living with

    moved back to New York.

    3. The o ther had m ade plans with S o call her

    on

    a particular da y at a particular time to tell

    S what had happened with him in New York.

    4.

    S

    herself had been out of town and amved at

    the apt . on the day of the phone call. S dis-

    covered that the apt.

    was

    tom apart by land-

    lord repairs. It was cold.

    5 .

    S ooked around the apt. and saw all of this

    persons

    hings laying around, just exactly

    where he had left them.

    Constituents of description expressed

    i n

    terms revelatory of loneliness

    1

    2 .

    S stated that the circumstances of this occa-

    sion of loneliness centered around the ab-

    senc e of a significant oth er with whom S had

    been living. This other left the S and moved

    back t o where he he had been living sometime

    prior to living with

    S.

    3.

    S and the other had made plans (a pledge

    or

    promise) that the other would call

    S

    on the

    phone at a particular time on a particular

    night. S xpected to find out from this phone

    call what had happened 10 the other since

    they last saw each other.

    4. S came back from out of town to this apt.

    where she and the other had lived together,

    on the day of the phone call. Upon amval S

    found the apt. in an une xpected s tat e of disar-

    ray due to repairs being performed in her

    absence.

    5 .

    S urthermore experienced the a pt . as remind-

    ing her of the absent other.

    We keep the subjects language (slightly modified, I changed to subject etc.) on the

    left hand side and put our transformations directly opposite on the right, to ensure that we

    do not lose sight of the subjects original expressions.

    We use descriptions of experiences as access into the structure of phenomena, which by

    definition must be a more narrow, abstract description. It must be remembered that the

    only framework the phenomenological psychologist uses

    in

    making

    his

    transformations is

    to trace out the implicit (or in some cases, explicit) meanings which he finds in the

    protocol(s) themselves. The researcher makes no use of theoretical models because they

    merely hinder his discovering what the protocol has to offer. Psychological sensitivity on

    the part of the researcher is used to elucidate rather than define the phenomenon being

    investigated.For example, we take the subjects language here: I looked around and saw

    all his things laying around the apartment, just exactly where he had left them and

    transform it into: S furthermore experienced the apartment as reminding her of the

    absent other. W e include the word furthermore here because in the overall context of

    this protocol, this sentence follows directly a sentence about the

    Ss

    feeling disoriented

    and cold in the apartment. Besides being cold and tom apart, the apartment furthermore

    reminded her of the absent other. Both meaning units

    (4

    and

    5

    taken together reveal the

    Ss reaction to being in that apartment then, under those particular conditions. We arrived

    at our transformation here by asking ourselves in imaginary variation, what did it mean in

    the context of the entire protocol that the subject looked around and saw all his things

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    Scand J Psycho1 25 (1984) Phenomenological psychology 6

    laying around the apartm ent , just exactly whe re he had left them? Does she mean that

    this state of disarray crea ted a n extr a cleaning burden for her? S uch a transfo rmatio n is not

    substantiated in the text . Could her sentence mean that she experienced anger towards the

    absent other for not cleaning u p

    his

    things before

    h e

    left? Possibly, but we must always

    return to the language of the subjec t. We intuit that the phrase just ex actly wh ere he left

    them do es not exp ress ang er. The transformations take on their significance in relation to

    the en tire proto col o n loneliness.

    Step 4

    Our next step

    as

    researchers

    is to

    synth esize our transformed meanings units into a

    situated s truc ture, which re ads like a synopsis of the specific meaning co nstituen ts foun d

    in the protocol. A structure, we recall, is a gestalt-like contexture in which the parts

    (meaning constituents) relate

    to

    each other in an interdependent way. T h u s , the full

    understanding of a phenomenon

    s

    not the result of a mere enumeration

    of

    const i tuents,

    but rather, the way in which eac h constituen t relates to each other con stituent. As can be

    seen below, the si tuated stmcture is a running text of the transformed meaning units. In

    order to reach this stru cture, the researcher may omit

    or

    shift the transformed meaning

    units

    in

    ord er to be st exp ress psychological significations. He may also wish t o refer back

    to the raw data

    S s

    language) at this point in order to ensure that nothing has been

    overlooked. T he si tuated struc ture is the ana lysis of Qne protocol in its specificness. In this

    way we have

    at our

    disposal an easy-to-read, coherently organized text to compare with

    our other protocols in the sam e study .

    We presen t here the c om plete situated structure of the loneliness protocol we have used

    as an example.

    Loneliness for this subject

    w as

    experienced when

    S

    eturned

    to

    an apartment where she had been

    living with

    a

    recently departed, significant other. The Ss experience of the apartment as being in a

    state of disarray contrib uted to the

    Ss

    feeling that she was not at home . (This word contribut-

    ed is an example of the way phenomenological psychology is sometimes forced to use everyday

    language

    to

    expre ss meaningful associations which we have no phenomenologically descriptive word

    fo r at this time.) The perception of the others posse ssions

    still

    left in the apartm ent rem inded the S of

    the absence of this other. T he other had made an agreement (a pledge) to call the S on a particular

    night at a particular time.

    S

    xperienced time, as she was in the apartment,

    as

    pointing towards the

    expected phone call. This

    was a

    crucial phone call for their relationship. When the other had not

    called at the appointed time

    nor

    after a certain period

    of

    waiting,

    S

    felt that this other did not

    reciprocate her care and devotion. S began to imagine

    her

    future without this othe r. S felt herself

    to be

    in a world without friends. S

    was

    unable

    to

    make her friends and family real. The only reality for S

    at

    that moment

    was

    the unrealized phone call and the absent others lack of care for her. S could not

    herself actively investigate why the o the r had failed to call her (by calling his relative) bec ause she felt

    that it was too late to call. She felt physically agitated as she waited passively for this phone call.

    When the phone call finally arrived, S xpressed an ger towards the other, but eventually regained he r

    feeling of being at home with herself in the apartment.

    Step 5

    Our final step , then is to move from a collection

    of

    situated structu res (m any protocols of

    the sam e phenom enon wri t ten by different subjects) to what we call a general structure

    (see below), which inc orpo rates those essential con stituents

    of a

    phenomenon which run

    acros s all the situa ted struc tures . However, it may turn out that we can not collapse all

    our

    si tuated structures un der on e general structure. In su ch a case we f ind various types of

    the phen om eno n wh ich we call typologies. We prefer, in these ca ses, to write out

    general typologies rather than at temp t to force the data under o ne general structure. O ur

    criterion for making typologies rath er than one general structure conc erns the nature

    of

    the

    specific co nstituen t(s) in que stion. If those co nstituen ts differ in an essential way from th e

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    62

    J . Bullington and G.

    Karlsson

    Scand

    J

    Psycho1 25 1984)

    other protocols, we would be doing violence to the spirit of phenomenology to exclude or

    ignore those protocols which do not fit with the others. What we find

    in

    typologies are

    varied structures of the same phenomenon which demand to be treated separately and

    in

    their own right. It should be stated that before the researcher decides upon typologies on

    the basis of one

    or

    more errant constituent(s1, he should return to the raw data to ensure

    that he did

    not

    overlook those essentially different constituents in the other protocols.

    Although in practice

    we

    do not move from one situated structure to a general structure,

    we found it necessary to do so here for didactic reasons. Even this single protocol

    analysis, however, can reveal for us a fuller understanding of what loneliness is. Our

    general structure reads as follows:

    Ss loneliness refers to the absence of a specific significant person. Other people are not able to

    compensate for the absence of the missed person. The S eels at a loss not at home) until contact

    can be made with the absent other. S ells a detachment from the world and is not able to share her

    loneliness with friends or family. S experiences that the action which is required to abate the

    loneliness has to be initialed by the absent other. This passivity is justified by an internalization of

    norms

    hat makes

    Ss

    situation unchangeable, as far as the

    Ss

    sense of initiative is concerned.

    Our

    general structure tells

    us

    that loneliness

    in

    this protocol

    w a s

    more than the factual

    absence of the person whom the subject missed. We found that this one protocol ex-

    pressed a psychological constituent of passivity which wa s lived by the subject as a

    waiting. What the subject called

    a

    waiting we may term passivity because

    our

    position as researchers allows us to step back reflectively and view her entire protocol as

    an expression of loneliness. We saw how her passivity

    w a s

    manifested in her inability to

    call friends and relatives, her unwillingness to actively investigate the reason for the delay

    of the call, and finally, her entire temporal experience expressed a passivity

    in

    that her

    present w a s focused upon the call which would amve

    in

    the future. We furthermore saw

    a

    connection between the passivity constituent and what we called an internalization of

    norms (phenomenally lived as the Ss justification for her continuing to wait) which was

    expressed by the subject as

    it

    was

    too

    late to call the grandmother.

    Hopefully this brief discussion has provided the reader with a basis for further thought

    and discussion. Our results

    as

    any other scientific results) point to further thematizations

    and investigations. Even in

    our

    general structures we come up with findings which open up

    a

    field for further reflections and research.

    We would like to thank Amedeo Giorgi, arlLesche, William Phillips, Ola Svenson and anonymous

    reviewers

    for

    discussions and valuable comments

    on

    earlier drafts. This study was supported by a

    grant to Ola Svenson from the Swedish Councilfor Research in the Humanities and Social Sciences.

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