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bullwhip (2)

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    The Bullwhip Effect in the

    Supply Chain

    What is the Bullwhip Effect?

    I t r esult s in t he st ockpiling of invent or yat every point of t he chain, due t o ahigh degr ee of demand uncer t aint y &var iabilit y

    Distortion of demand information asit is transmitted up the supply chain

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    The bullwhip effect - Small changes can

    reverberate through a supply chain,causing huge swings of inventory andproduction levels.

    RETAILER WHOLESALER MANUFACTURER SUPPLIER

    UPSTREAMDOWNSTREAM

    Consumer Sales

    0

    50

    100

    150

    200

    OrderQua

    Order Quantity

    Retailer's Order

    0

    50

    100150

    200

    OrderQua

    Order Quantity

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    Wholesaler's Order

    0

    50

    100

    150

    200

    OrderQu

    Order Quantity

    Manufacturer's Order

    0

    50

    100

    150

    200

    Ord

    erQu

    Order Quantity

    What causes the Bullwhip Effect?

    Stermans Experiment

    Variability in the amplified order is attributable

    to the irrational decision making of the

    participants

    Bullwhip ef f ect is a consequence ofhuman ir r at ionalit y

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    What causes the Bullwhip Effect?

    However

    Rational behaviour of the participantswithin the supply chain infrastructure

    causes the Bullwhip effect

    Hence,

    I n or der t o cont r ol t he supply chain, t he

    f ocus needs t o be on modif ying t hechains inf r ast r uct ur e, r at her t han t he

    decision maker s behaviour

    What causes the Bullwhip Effect?

    Rationing & ShortageGamingPrice Fluctuation

    Order BatchingDemand ForecastUpdating

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    What causes the Bullwhip

    Effect?

    Rationing & ShortageGaming

    Price Fluctuation

    Order BatchingDemand ForecastUpdatingDemand ForecastUpdating

    Demand

    ForecastUpdating

    Forecasting is based on the order history from

    the company's immediate customers

    RetailerStockistManufacturerSupplier

    DownstreamUpstream

    Demand Signal Processing

    When a retailer places an order, the stockist processesthat order as a signal about future product demand

    The stockist readjusts his demand forecast and in turnplaces orders with the manufacturer

    Successive exponent ial smoothing f or demand andsafety stocks translate to w ider swings in orders,as one moves upst ream of the supply chain

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    What causes the Bullwhip

    Effect?

    Rationing & ShortageGaming

    Price Fluctuation

    Order BatchingDemand ForecastUpdating Order Batching

    OrderBatching

    Companies normally accumulate demand &

    place orders in batches

    Periodic Ordering

    Companies place orders in bulk either weekly/ monthly

    Major deterrent to frequent ordering is theeconomics of transportation

    A supplier receiving an order f rom a company once amont h faces a highly erratic stream of orders

    There is a spike in demand once a month, follow ed by

    no demandsThis variabil it y is higher than t he demand faced by thecompany

    Periodic Ordering amplif ies variabilit y &

    contribut es t o the Bullw hip Effect

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    OrderBatching

    Companies normally accumulate demand &place orders in batches

    Push Ordering

    Companies experience regular surges in demand

    Orders are pushed ont o it f rom custom ers periodi cally

    This ordering patt ern from custom ers is more errati cthan the consumpt ion that their custom ers face

    Overall,

    I f order cycles were evenly spread out, the bullw hip

    effect w ould be minimised

    But, more oft en than not , order cycles overlap, mostlyat t he beginning of t he month, compounding thebullw hip effect

    What causes the Bullwhip

    Effect?

    Rationing & ShortageGamingPrice Fluctuation

    Order BatchingDemand ForecastUpdating

    Price Fluctuation

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    PriceFluctuation

    Forward Buying

    Pitfalls

    Erratic demand fluctuations force factories to runovertime at certain times & remain idle on others

    Need to build inventories to anticipate bigdemand swings

    Pay premium freight rates to transport products

    I ronical ly,

    These variat ions are induced by pr ice

    f luctuations that the manufactu rers set upthemselves!

    Dumbest m arketing ploy ever

    What causes the Bullwhip

    Effect?

    Rationing & ShortageGamingPrice Fluctuation

    Order BatchingDemand ForecastUpdating

    Rationing &Shortage Gaming

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    Ration

    ing&S

    hortageGaming

    When demand for a product exceedssupply, manufacturers ration products tocustomers

    Know ing this, customers exaggerate theirreal needs when they order

    They place duplicate orders w it h

    mul t iple suppliers, buy from t he first one t hat

    can deliver , and t hen cancel all duplicate

    orders

    Hence, customers orders give the supplierlittle information about the products realdemand

    Countering the Bullwhip Effect

    Eliminate Gaming inShortage SituationsStabilise Prices

    Break Order BatchesAvoid Multiple DemandForecast Updates

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    What causes the Bullwhip

    Effect?

    Eliminate Gaming inShortage Situations

    Stabilise Prices

    Break Order BatchesDemand ForecastUpdating

    Avoid MultipleDemand Forecast

    Updates

    AvoidMultip

    leDemandForecastUpda

    tes

    Supply chain mem bers process demand i nput

    f rom their immediate downstream m ember inproducing their ow n forecast s

    Make demand data from dow nstreamavailable to upstream sites

    All sites w ill update forecasts using thesame raw data

    Upstream site would control re-supply

    from upstream to downstreamUpstream site would have demand &

    inventory information of the downstream site &update the forecasts and re-supplies for thedownstream site

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    AvoidMu

    ltipleDemandForecastU

    pdates

    Bypass the downstream site w hile gettingdemand information

    Just In Time Replenishment

    AvoidMultip

    leDemandForecastUpda

    tes

    What is Information Visibility?

    It is the process of sharing critical data

    required to manage the flow of products,

    services & information in real time between

    suppliers & customers

    If information is available, but it cannot beaccessed by the parties, its value degrades

    exponentially

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    AvoidMu

    ltipleDemandForecastU

    pdates

    Information Visibility

    Traditional supply chains are evolving into dynamic

    trading networks made of groups of independent

    business units sharing planning & execution

    information to satisfy demand with an immediate,

    coordinated response

    AvoidMultip

    leDemandForecastUpda

    tes

    Information Visibility in the SupplyChain

    Initiatives:

    Ef f icient Consumer Response (ECR)

    Collaborat ive Planning, For ecast ing &Replenishment (CPFR)

    Quick Response

    Vendor Managed I nvent or y

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    AvoidMu

    ltipleDemandForecastU

    pdates

    Efficient Consumer Response (ECR)

    It is the realization of a simple, fast and consumer

    driven system , in which all links of the logistic

    chain work together, in order to satisfy consum er

    needs with the lowest possible costs

    Focus Areas of ECR

    CategoryManagement

    Product

    Replenishment

    EnablingTechnologies

    What causes the Bullwhip

    Effect?

    Eliminate Gaming inShortage SituationsStabilise Prices

    Break Order BatchesDemand ForecastUpdating

    Break OrderBatches

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    BreakOrderBatches

    Devise strategies for smaller batches ormore frequent replenishment

    Large order batches/ Low order frequencies resultfrom:

    High cost of order placement & replenishment

    High transportation cost

    Mix ed SKU truckloads can be delivered tothe w arehouse for direct delivery to retailer

    Engagement of third party logisticcompanies wil l make small batch sizeeconomical

    When custom ers spread replenishmentorders over t ime, negat ive eff ect of bat ching

    is reduced

    What causes the Bullwhip

    Effect?

    Eliminate Gaming inShortage SituationsStabilise Prices

    Break Order BatchesDemand ForecastUpdating

    Stabilise Prices

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    StabilisePrices

    Reduce forward buying by reducing the

    frequency & level of wholesale pricing

    Practices such as CRP, RationalisedWholesale Pricing & Computer Assisted

    Ordering (CAO) helps to reduce forwardbuying

    Activity Based Costing (ABC) systems help

    companies to ascertain the costsassociated with forward buying

    What causes the Bullwhip

    Effect?

    Eliminate Gaming inShortage SituationsStabilise Prices

    Break Order BatchesDemand ForecastUpdating

    Eliminate Gaming

    in ShortageSituations

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    EliminateGaminginShortageSitu

    ations

    When a supplier faces shortages, it canallocate products in the proportion ofpastsales record, instead oforders placed

    Customers then have no incentive to

    exaggerate orders

    EliminateGa

    minginShortageSituatio

    ns

    Gaming Exaggerated order placing by customers

    Gaming peaks when customers have

    inadequate information about themanufacturers supply situation

    Sharing of capacity & inventory

    information reduces customers propensityto indulge in gaming

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    The Bullwhip Effect in the

    Supply Chain


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