of 19
8/8/2019 bullwhip (2)
1/19
The Bullwhip Effect in the
Supply Chain
What is the Bullwhip Effect?
I t r esult s in t he st ockpiling of invent or yat every point of t he chain, due t o ahigh degr ee of demand uncer t aint y &var iabilit y
Distortion of demand information asit is transmitted up the supply chain
8/8/2019 bullwhip (2)
2/19
The bullwhip effect - Small changes can
reverberate through a supply chain,causing huge swings of inventory andproduction levels.
RETAILER WHOLESALER MANUFACTURER SUPPLIER
UPSTREAMDOWNSTREAM
Consumer Sales
0
50
100
150
200
OrderQua
Order Quantity
Retailer's Order
0
50
100150
200
OrderQua
Order Quantity
8/8/2019 bullwhip (2)
3/19
Wholesaler's Order
0
50
100
150
200
OrderQu
Order Quantity
Manufacturer's Order
0
50
100
150
200
Ord
erQu
Order Quantity
What causes the Bullwhip Effect?
Stermans Experiment
Variability in the amplified order is attributable
to the irrational decision making of the
participants
Bullwhip ef f ect is a consequence ofhuman ir r at ionalit y
8/8/2019 bullwhip (2)
4/19
What causes the Bullwhip Effect?
However
Rational behaviour of the participantswithin the supply chain infrastructure
causes the Bullwhip effect
Hence,
I n or der t o cont r ol t he supply chain, t he
f ocus needs t o be on modif ying t hechains inf r ast r uct ur e, r at her t han t he
decision maker s behaviour
What causes the Bullwhip Effect?
Rationing & ShortageGamingPrice Fluctuation
Order BatchingDemand ForecastUpdating
8/8/2019 bullwhip (2)
5/19
What causes the Bullwhip
Effect?
Rationing & ShortageGaming
Price Fluctuation
Order BatchingDemand ForecastUpdatingDemand ForecastUpdating
Demand
ForecastUpdating
Forecasting is based on the order history from
the company's immediate customers
RetailerStockistManufacturerSupplier
DownstreamUpstream
Demand Signal Processing
When a retailer places an order, the stockist processesthat order as a signal about future product demand
The stockist readjusts his demand forecast and in turnplaces orders with the manufacturer
Successive exponent ial smoothing f or demand andsafety stocks translate to w ider swings in orders,as one moves upst ream of the supply chain
8/8/2019 bullwhip (2)
6/19
What causes the Bullwhip
Effect?
Rationing & ShortageGaming
Price Fluctuation
Order BatchingDemand ForecastUpdating Order Batching
OrderBatching
Companies normally accumulate demand &
place orders in batches
Periodic Ordering
Companies place orders in bulk either weekly/ monthly
Major deterrent to frequent ordering is theeconomics of transportation
A supplier receiving an order f rom a company once amont h faces a highly erratic stream of orders
There is a spike in demand once a month, follow ed by
no demandsThis variabil it y is higher than t he demand faced by thecompany
Periodic Ordering amplif ies variabilit y &
contribut es t o the Bullw hip Effect
8/8/2019 bullwhip (2)
7/19
OrderBatching
Companies normally accumulate demand &place orders in batches
Push Ordering
Companies experience regular surges in demand
Orders are pushed ont o it f rom custom ers periodi cally
This ordering patt ern from custom ers is more errati cthan the consumpt ion that their custom ers face
Overall,
I f order cycles were evenly spread out, the bullw hip
effect w ould be minimised
But, more oft en than not , order cycles overlap, mostlyat t he beginning of t he month, compounding thebullw hip effect
What causes the Bullwhip
Effect?
Rationing & ShortageGamingPrice Fluctuation
Order BatchingDemand ForecastUpdating
Price Fluctuation
8/8/2019 bullwhip (2)
8/19
8/8/2019 bullwhip (2)
9/19
PriceFluctuation
Forward Buying
Pitfalls
Erratic demand fluctuations force factories to runovertime at certain times & remain idle on others
Need to build inventories to anticipate bigdemand swings
Pay premium freight rates to transport products
I ronical ly,
These variat ions are induced by pr ice
f luctuations that the manufactu rers set upthemselves!
Dumbest m arketing ploy ever
What causes the Bullwhip
Effect?
Rationing & ShortageGamingPrice Fluctuation
Order BatchingDemand ForecastUpdating
Rationing &Shortage Gaming
8/8/2019 bullwhip (2)
10/19
Ration
ing&S
hortageGaming
When demand for a product exceedssupply, manufacturers ration products tocustomers
Know ing this, customers exaggerate theirreal needs when they order
They place duplicate orders w it h
mul t iple suppliers, buy from t he first one t hat
can deliver , and t hen cancel all duplicate
orders
Hence, customers orders give the supplierlittle information about the products realdemand
Countering the Bullwhip Effect
Eliminate Gaming inShortage SituationsStabilise Prices
Break Order BatchesAvoid Multiple DemandForecast Updates
8/8/2019 bullwhip (2)
11/19
What causes the Bullwhip
Effect?
Eliminate Gaming inShortage Situations
Stabilise Prices
Break Order BatchesDemand ForecastUpdating
Avoid MultipleDemand Forecast
Updates
AvoidMultip
leDemandForecastUpda
tes
Supply chain mem bers process demand i nput
f rom their immediate downstream m ember inproducing their ow n forecast s
Make demand data from dow nstreamavailable to upstream sites
All sites w ill update forecasts using thesame raw data
Upstream site would control re-supply
from upstream to downstreamUpstream site would have demand &
inventory information of the downstream site &update the forecasts and re-supplies for thedownstream site
8/8/2019 bullwhip (2)
12/19
AvoidMu
ltipleDemandForecastU
pdates
Bypass the downstream site w hile gettingdemand information
Just In Time Replenishment
AvoidMultip
leDemandForecastUpda
tes
What is Information Visibility?
It is the process of sharing critical data
required to manage the flow of products,
services & information in real time between
suppliers & customers
If information is available, but it cannot beaccessed by the parties, its value degrades
exponentially
8/8/2019 bullwhip (2)
13/19
AvoidMu
ltipleDemandForecastU
pdates
Information Visibility
Traditional supply chains are evolving into dynamic
trading networks made of groups of independent
business units sharing planning & execution
information to satisfy demand with an immediate,
coordinated response
AvoidMultip
leDemandForecastUpda
tes
Information Visibility in the SupplyChain
Initiatives:
Ef f icient Consumer Response (ECR)
Collaborat ive Planning, For ecast ing &Replenishment (CPFR)
Quick Response
Vendor Managed I nvent or y
8/8/2019 bullwhip (2)
14/19
AvoidMu
ltipleDemandForecastU
pdates
Efficient Consumer Response (ECR)
It is the realization of a simple, fast and consumer
driven system , in which all links of the logistic
chain work together, in order to satisfy consum er
needs with the lowest possible costs
Focus Areas of ECR
CategoryManagement
Product
Replenishment
EnablingTechnologies
What causes the Bullwhip
Effect?
Eliminate Gaming inShortage SituationsStabilise Prices
Break Order BatchesDemand ForecastUpdating
Break OrderBatches
8/8/2019 bullwhip (2)
15/19
BreakOrderBatches
Devise strategies for smaller batches ormore frequent replenishment
Large order batches/ Low order frequencies resultfrom:
High cost of order placement & replenishment
High transportation cost
Mix ed SKU truckloads can be delivered tothe w arehouse for direct delivery to retailer
Engagement of third party logisticcompanies wil l make small batch sizeeconomical
When custom ers spread replenishmentorders over t ime, negat ive eff ect of bat ching
is reduced
What causes the Bullwhip
Effect?
Eliminate Gaming inShortage SituationsStabilise Prices
Break Order BatchesDemand ForecastUpdating
Stabilise Prices
8/8/2019 bullwhip (2)
16/19
StabilisePrices
Reduce forward buying by reducing the
frequency & level of wholesale pricing
Practices such as CRP, RationalisedWholesale Pricing & Computer Assisted
Ordering (CAO) helps to reduce forwardbuying
Activity Based Costing (ABC) systems help
companies to ascertain the costsassociated with forward buying
What causes the Bullwhip
Effect?
Eliminate Gaming inShortage SituationsStabilise Prices
Break Order BatchesDemand ForecastUpdating
Eliminate Gaming
in ShortageSituations
8/8/2019 bullwhip (2)
17/19
EliminateGaminginShortageSitu
ations
When a supplier faces shortages, it canallocate products in the proportion ofpastsales record, instead oforders placed
Customers then have no incentive to
exaggerate orders
EliminateGa
minginShortageSituatio
ns
Gaming Exaggerated order placing by customers
Gaming peaks when customers have
inadequate information about themanufacturers supply situation
Sharing of capacity & inventory
information reduces customers propensityto indulge in gaming
8/8/2019 bullwhip (2)
18/19
8/8/2019 bullwhip (2)
19/19
The Bullwhip Effect in the
Supply Chain