Business and Administration

Why are we here today?Why are we here today?

How important is Business and Administration?Facts:How important is Business and Administration?Facts:

4.7 million people in the UK work in Business and Administration

10 million people work in roles outside of Business and Administration, but still need to use admin skills on a daily basis

97% of all UK organisations say that admin functions are crucial to the success of a business

Jobs in Glasgow:Jobs in Glasgow:

Now 15 thousand more jobs in Business sector than in 2002

103 thousand jobs in the Business Services sector

Job opportunities in Business and Administration expected to continue to grow in the future

True or false?... ... What do you think? True or false?... ... What do you think?

Business and Admin jobs are for women

False

True or false?... ... What do you think? True or false?... ... What do you think?

Admin is just the menial tasks — shredding and filing

False

True or false? What do you think? True or false? What do you think?

All admin jobs are low paid

False

What do you think? True or false?What do you think? True or false?

Business and admin jobs are routine — everyday’s the same

False

Question:Question:

What are Business and Administration skills?

Can you think of any examples?

Business and Admin: skillsBusiness and Admin: skills

Examples of requirements taken from real SQA job adverts:

Candidate must be able to:

1. Operate desk-top packages

2. Plan/organise your own work and the work of others

3. Produce reports, papers and instructions

4. Respond appropriately to customer requests

Business and Admin: skillsBusiness and Admin: skillsExamples of requirements taken from job adverts at other companies:

Candidate must be able to:

1. Manage and organise diary and inbox

2. Balance competing demands, problems and priorities

3. Demonstrate a good level of computer skills

4. Communicate clearly in a variety of ways

5. Process electronic requests from customers

Taken from vacancies for Civil Service and Oil and Gas companies

Question:Question:

Can you think of any examples of jobs in Business and Administration?

Examples of Business and Admin job rolesExamples of Business and Admin job roles

Admin Assistant

Receptionist

Secretary (including Legal or Medical)

Personal Assistant (including Bilingual)

Events Co-ordinator

Business Analyst

Call Centre Supervisor

Recruitment Consultant

Payroll Manager

Human Resources Manager/Consultant

Other job roles that use Business and Administration skills:Other job roles that use Business and Administration skills:

Teacher Self-employed Plumber/Decorator/Beauty Salon Owner Salesman Supermarket Check-out Supervisor

1. How do these roles include Business and Admin?

– Give examples

2. Can you think of any more jobs that use Business and Admin skills?

Where/how can you gain Business and Admin skills?Where/how can you gain Business and Admin skills? Work experience:

– Part-time jobs– Paper rounds– Running your own ‘business’ (car-washing, dog-

walking, Avon, providing tuition for younger pupils…and more!)

– Summer jobs– Volunteering– Learn to manage your own money and budgeting

Where/how can you gain Business and Admin skills?Where/how can you gain Business and Admin skills?

Hobbies:– Football or sports teams– Boys Brigade/Girl Guides/Cadets– School Newspaper, Website and Fair-trade clubs– Computers and ICT– Running clubs and teams (e.g. being Captain)– Student Council– Balancing your hobbies around your school-work

Where/how can you gain Business and Admin skills?Where/how can you gain Business and Admin skills?

School, college or university– Business Studies– Administration– Accounting and Finance

– ICT/Computing– English– Languages– Sciences– Vocational Qualifications/Skills for Work– The list goes on….

Case studyCase studyReal example of a young person working in Business and Administration

Any questions?Any questions?

handsup@sqa.org.uk

Your teacher will keep a note of this address so that you can contact us with any more questions in the future.

Good luck for the future!Good luck for the future!from all the staff at SQA