Date post: | 21-Jan-2016 |
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Business Case Scenario• XYZ Airlines is an up and coming airline in Asia
which has been steadily growing these past few years.
• Currently, the ticket sales and reservations are mainly done through local agents via email and telephone.
• XYZ Airlines would like to have a new process or system that can allow customers to book flights over the internet.
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• Management has decided to commission the development of the XYZ Airlines Flight Reservation System, which is a high performance, real-time airline reservation system that will be built by the company internally.
• The main function of the system is to allow customers to book their flights online.
• It also features a Flight Reservation Management System which will allow administrators to manage application
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XYZ Airlines Flight Reservation System
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Home Page
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Flight Search• Search for flight availability
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Choose Flight• Choose desired flight
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Flight Review• Review flight details
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Passenger Details• Fill in Passenger Details
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Seat Selection• Choose Departure Seat
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Seat Selection• Choose Return Seat
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Addon Services• Select additional services
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Booking Summary• Review Booking Details
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Booking Result• Booking Status
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Payment Selection• Choose Payment Method
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Member Payment• Paid by Member Points
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Log In• Access System By Member Account
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Payment Confirmed• Confirm Payment
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Credit Card Payment• Paid by Credit Card
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Payment Confirmed• Confirm Payment
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Check Flight Status• Check flight schedule by departure or arrival
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Check Flight Status• Check Departure Flight Schedule
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Check Flight Status• Check Arrival Flight Schedule
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Search Booking• Check booking details by reference number
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Search Booking
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Member Account• Register Member Account
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XYZ Airlines Flight Reservation Management System
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Home Page
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Log In
• Access System
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Flight Schedule
• Search Flight Schedule
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Flight Schedule
• Edit Flight Schedule
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Flight Schedule
• Create Flight Schedule
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Booked Flight Seats Report• Individual flight seats booked within date
range
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Payment Due Report• Outstanding payment report as of day
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New Administrator• Register Administrator Account
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New Agent• Register Agent Account
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