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Unit 2
Business Structure and
Organization
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What in this Unit 2 ???
Historical view of business development
Forms of business organization
Definition, meaning, characteristics, advantages and
disadvantages of 1.Sole Proprietorship
2.Partnership
3.Joint Stock Companies
4.Co-operative societies
5.Public enterprises
Role of government in business activity
Organization charts
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Forms of Organizations
Forms based on ownership
Ownership essential for providing the aspects forcontrolling and enjoying the profit
Based on ownership forms are classified as 1.Sole proprietorship
2.Partnership
3.Co-operative Society
4.Joint stock company 5.Public enterprise and
6.Undivided Hindu family
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Characteristics of an ideal form of
Organization 1.Ease of formation 2.Ease of raising capital
3.Limit to liability
4.Direct relationship between ownership, controland management
5.Flexibility of operation
6.Continuity or stability
7.Retention of business secrets 8.Freedom from state regulation
9.Lighter tax liability
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Entrepreneurs choice in deciding
form of business 1.Type of business viz trading, manufacturing 2.Expected volume of business
3.Area of operation
4.Degree of direct control over management
5.Finance required for initial requirements andexpansions6.Willingness of owners to assume personal liability forbusiness risks
7.Arrangement for sharing profits
8.Expected life-span of business 9.Tax advantage under different types of ownership
10.Degree of government regulation and the freedomdesired by the entrepreneurs
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1.Sole Proprietorship
Sole proprietorship is a form of business
organisation in which an individual
introducesh
is own capital, usesh
is ownskill and intelligence in the management of
its affairs and is solely responsible for the
results of its operations
Oldest
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Features
Single ownership
One man control
Undivided risk Unlimited liability
No government regulation
No separate entity of the firm Useful for a small scale business
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Merits
1.Ease of formation and dissolution
2.Direct motivation
3.Facility of coordination 4.Promptness in decision making
5.Flexibility in management
6.Secrecy
7.Credit standing
8.Freedom from government regulation
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Social utility of Sole Proprietorship
1.Promotes independent living
2.Develop social virtues
3.Avoids concentration of economic power
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Limitations
1.Limited finances
2.Limited managerial skill
3.Unlimited liability 4.Uncertainity of duration
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Conclusion
Useful where
1.The capital required is small
2.Risk is not heavy 3.Quickness of decisions is very important
4.Customers require personal attention
5.Special regard has to be shown to thetastes and fashions of the customers
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2.Joint Hindu Family Firm
Belongs to the family members of a joint
Hindu family
Not partitioned Three successive generations in the male
line
Hindu Succession Act 1956- Femalerelative of the deceased eligible
Governed by the rules of the Hindu Law
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3.Partnership Organisation
More capital required
More hands to manage
Governed by Indian Partnership Act of1932
Defined as The relation between persons
whoh
ave agreed to sh
are profits of abusiness carried on by all or any of them
acting for all
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Characteristics of Partnership
Organisation 1.Existence of business 2.Plurality of persons (atleast two persons)
3.Contractual relationship
4.Profit motive
5.Principal- agent relationship
According to Companies Act 1956, atleast twopersons required to start a partnership firm andthe maximum limit is 20
For a banking business the maximum is 10persons
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Legal characteristics of a
partnersh
ip firm 1.Unlimited liability
2.Utmost good faith
3.Implied agency 4.Restriction on transfer of interest
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Features of Partnership
1.Formation
Partnership Deed Lays down the termsand conditions of the partnership and therights, duties and obligations of partners isdrafted
Lawyer to draft the deed
This to be registered because the firmcannot fight legally.
Registrar of firms
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2.Financing
Contribution in terms of money
Some in terms of skills also Borrowing by pledging the property as
security
3.Control Control with all the partners
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4.Management
Depends on the partners
Some will be dormant
Specific areas will be assigned to specific partners depending ontheir skill/capability
5.Duration Ends when a partner dies or becomes insolvent
If every other partners agree to work in the same way, they can doso
The Indian Partnership Act says a firm can be dissolved if it is foundillegal or its partners become insolvent
A court also can do so
6.Taxation
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Types of Partners
1.Sleeping or Dormant Partners
2.Nominal Partners
Do not invest. Only they lend their names
3.Partners by estoppel
Behaves mistakenly
4.Partners by holding out
Declared to be a partner by another person
5.Minor partners
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Requisites of an ideal partnership
1.Mutual understanding
2.Common approach
3.Good Faith
4.Balancing of skills and talents
5.Adequate long term capital
6.Long duration
7.Written agreement
8.Registration
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Partnership Deed
Must for partnership
A form of agreement among the partners
All mutual rights, powers and obligationsafter discussion are incorporated in the
deed
Service of a lawyer Stamped in accordance with Indian
Stamps Act
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Points to be covered in the deed
1.Nature of the business
2.Name of the business with address
3.Capital to be contributed by each partner
4.Loans from partners ?If yes rate of interest
5.Duties, powers and obligations of partners
6.Method of preparing accounts and arrangement for audit
7.Appropriation of profit
(a)Whether interest allowed on capitals
(b)Whether a partner allowed salary or commission for the work
(c) Profit sharing ratio
8.Amount to be allowed as private drawings and the interest 9.Method by which a partner retires, settlement for the retired
partner and settlements for a deceased partner
10.Valuation of goodwill on admission or death or retirement of apartner
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11.Method of revaluation of assets on admission
or retirement or death
12.Whether a partner can be expelled and if yes
the procedure for expulsion
13.Circumstances when the firm will stand
dissolution and method of dissolution
14.Arbitration in case of dispute among partners 15.Arrangement in case a partner becomes
insolvent
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Registration of firms
Name of the firm
Place of the business
Oth
er places wh
ere th
e firm willh
ave itsbusiness extended
Name and address of the partners
Dates where the partners joined
Duration of the firm
Registration veru much esential
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Rights of a partner
Right to participate in the management
Right to enjoy interest on loan given by
him
Right to inspect the account records
Right to retire
Right to continue in the firm Right towards share in the profit
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Duties and Obligations
To diligently carry the business of the firm
To act in a just and faithful manner towards otherpartners
To maintain correct records and accounts and allow
other partners to inspect them To protect the firm from loss
Not to carry a business that will bring loss to the presentfirm
Not to use the property of the firm to his personal
interests To share the losses with others equally
To act within the scope ofhis authority
Not to assign or transferhis interest in the firm to others
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Dissolution
Dissolution of the firm takes place in the
following circumstances
1.When all concerned agree that the firm has to
be dissolved
2.When all the partners become insolvent
3.When the business becomes illegal
4.When a partner gives a notice of dissolution 5.When the court orders the firm to be dissolved
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Dissolution by court
1.When a partner becomes of unsound mind
2.When a partner becomes permanentlyincapacitated
3.When a partner is guilty of misconductaffecting the business
4.When a partner or partners disagree ordisregard the agreement
5.When a partner assigns or transfers hisinterests to a third person
6.When the business cannot be carried on
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Advantages of a partnership firm
1.Facility of formation
2.Larger resources
3.Promptness in decisions
4.Balanced judgement 5.Personal supervision
6.Flexibility
7.Protection of minority interests 8.Reduced risk
9.The wholesome influence of unlimited liability
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Disadvantages of a partnership firm
1.Lack ofharmony
2.Limited resources in terms of number of
partners (10 in case of banking 20 in caseof others)
3.Limited risk taking
4.Instability 5.Risks of implied authority
6.Lack of public confidence
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4.Joint Stock Company
Company Definition : A company may
be defined as an artificial person (being an
association of natural persons) recognised
by law with a distinctive name, a common
seal, a common capital comprising
transferable shares of fixed value carrying
limited liability and having a perpetualsuccession
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Distinctive characteristics of a
company
1.Separate legal entity
2.Limited liability of members
Shareholders cannot be held liable 3.Perpetual (uninterrupted) existence
4.Common seal as a substitute for
signatures
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Features of Company Organization
1.Formation
By law
Two stages
(a) Promotion
Process of exploration, investigation and theorganisation of necessary resources with the object ofinitiating business under corporate ownership
(b) Incorporation
Is the legal process through which the separate
corporate entity of a company is given recognition by law The following documents have to be filled with the
Registrar of Joint Stock Companies by the promoters
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1.Memorandum of Association- Charter of thecompany laying down the objects and capital ofthe company
2.The Articles of Association-Rules and By-lawsgoverning the company
3.Written consents of persons who have agreedto serve as Directors of the company
4.Notice of the registered office of the company 5.Statutory declaration by the Secretary of the
company
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2.Financing (Private & Public)
3.Control
4.Management (Board of Directors) 5.Duration
6.Taxation
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Distinction between a company and
a Partnership Firm
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Kinds of Companies
1.From the point of view of incorporation
(a) Companies incorporated under a special charter
Not in use in India, but rarely in England
Called chartered companies
(b) Companies established by a special act of Parliament Special cases
LIC, Air India etc
(c) Companies incorporated under the provisions of theCompanies Act
The Companies Act 1956
Large numbers
Called as Registered companies
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2.From the point of view of liability
(a) Companies with unlimited liability
(b) Companies with liability limited by guarantee
(c) Companies with
liability limited by sh
ares 3.From the point of view of Nationality
(a) National companies
(b) Multi National Companies MNCs
4.From the point of view of public interest
(a) Private Company
(b) Public Company
(c) Government Company
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Private Company
A private company is defined as a companywhich by its articles
(a) Limits the number of its members to 50
(b) Proh
ibits invitation to th
e public forsubscription to its shares and debentures and
(c) Restricts the transfer of its shares
Minimum number of members is 2
A private company combines the advantage oflimited liability and the facilities of thepartnership organisation
Preferred by many businessmen
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Public Company
A public limited company does not limit thenumber of its members to 50,is not prohibitedfrom inviting the general public to subscribe itsshares and does not restrict the right of its
members to transfer their shares freely Minimum 7 persons
No limit to maximum persons
Offers its shares to the public at large
Shares can be transferred without anyrestrictions
Transfer takes place through stock exchanges
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Government Company
Called so when the Government (state or
central) has a minimum of 51 % share
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Also to read
1.Memorandum of Association
2.Articles of Association
3.Difference between the above two 4.The prospectus
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Merits of Joint Stock Companies
1.Financial strength
2.Scope for expansion
3.Transfering of ownership
4.Limited liability
5.Diffused risk
6.Stability
7.Tax relief
8.Bold management
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Drawbacks of Joint Stock
Companies
1.Difficulty and cost of formation
2.Possibilities of fraudulent management
3.Lack of personal incentive 4.Oligarchic management
5.Excessive regulation by law
6.Delay in decisions
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5.Co-operative Organisations
Cooperative Societies
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Organisational Structures/Charts
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Why Have a Structure?
All businesses have to organise
what they do
A clear structure makes it easier to see which
part of the business does what
There are many waysto structure a business
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Some Key Terms
Flat or tall structure
Span of control
Chain of command Hierarchy
Delegation
Empowerment
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Ways to Structure a Business
By function: arranging the business according towhat each section or department does
By product or activity: organising according tothe different products made
By area: geographical or regional structure
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Ways to Structure a Business
By customer: where different customer groupshave different needs
By process: where products have to go throughstages as they are made
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Pros and Cons of Different
Structures
This depends on the business type, size
and structure used Lets look at a functional structure:
Production Marketing Accounts Personnel IT
Board of Directors
Chief Executive
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Functional Structure
Advantages
Specialisation each
department focuses on
its own work
Accountability
someone is responsible
for the section
Clarity know your andothers roles
Disadvantages
Closed communicationcould lead to lack
of focus Departments can
become resistantto change
Coordination
may take too long
Gap between top andbottom
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An Example of Organisation
by Product/Activity
Imaging andPrinting Group
PersonalSystems Group
EnterpriseSystems Group
HP ServicesHP Financial
Services
Hewlett Packard
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Organisation by
Product/ActivityAdvantages
Clear focus on market
segmenthelps meetcustomers needs
Positive competitionbetween divisions
Better control as each
division can act asseparate profit centre
Disadvantages
Duplication of functions
(e.g. different salesforce for each division)
Negative effects of
competition
Lack of central controlover each separate
division
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Organisation by AreaHewlett-Packards Headquarters
Worldwide
AmericasHouston, Texas
Europe, Middle East, AfricaGeneva, Switzerland
Asia PacificHong Kong
Hewlett Packard
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Organisation by Area
Advantages
Serve local needs better
Positive competition More effective
communication between
firm and local customers
Disadvantages
Conflict between local
and central
management
Duplication of
resources andfunctions
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Oth
er OrganisationalStructures
By Customer:
Similar effects to structuring by product
By Process:
Similar to structuring by function
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- International
Networks
- Environment
- Logistics
- Safety
Deborah
Williams
Non-
Executiv
e
Brian Collins
Chief
Scientific
Advisor
Archie
Robertson Ch
iefExecutiveHighwaysAgency
DFT BOARD
Strategy
Planning & performance
Capability
- Service
transformation
Robert Devereux
Permanent
Secretary (from 1June)
Simon Webb
DG International
Networks &
Environment
Stephen HickeyDG Safety, Service Delivery &
Christopher
Muttukumar
u Legal
Ann
Hemingway Non-
Executive
Non-
Executive
- City &
Regional
Networks- Accessibility
DGCorporate
Resource
DG City &
Regional
Networks- National
Networks Mike MitchellDG Rail &
National
Networks
DfT New High Level Structure
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Roy Burke
Government Car & DespatchA enc
To be confirmed
Road & Vehicle
Safety & Standards
Vivien Bodnar
Transformation,
Licensing,
Logistics &
Sponsorship
Rosemary
Thew Driving
Standards
Agency
Clive Bennett
Driver & Vehicle
Licensing Agency
Stephen
Tetlow
Vehicle &
OperatorServices
Agency
Paul Markwick
Vehicle CertificationA enc
Stephen Hickey
DG Safety, Service Delivery &
Logistics
Safety, Service Delivery &
Logistics Group Structure
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Divisional Manager (DM)
Stephen Fidler
FLD A
Operator Licensing
& Road HaulageLiaison
David Meredith
Hamid Tavassoly
Steve Blackmore(from 30 April)
Matt Hammond
Francis Liston
FLD B
Road Haulage
Employment
Andrew Angel
Andrew Kelly
(until 31May)
Laura Stokes
Steve Oliver
FLD C
International
FreightNegotiations
Paul Hayes
Geoff Finch
Tim Ward
FLD D
Sustainable
Distribution:Strategy
Duncan Buchanan
Peter Bligh
FLD E
Sustainable
Distribution:Mode Shift
David Glinos
Hayley Bowen
John Robinson
Richard Ah So Leen
FLD F
Sustainable
Distribution:Efficiency &
Research
Ian Corfield
Ian Turner
Khaleda Khatun
Chris Gemmel
(From 10 April)
Deputy Divisional Manager
Cathy Jenkins (from 23 April)
FREIGHT & LOGISTICS DIVISION Current Composition of Teams
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AGM, Boiler, Safety & C&I
Sh. H C Madan
Sr. DGM, Boiler
Sh. Anil Verma
Dy. Manager, Chemist
Sh. S. S. Chauhan
E.T (Boiler)
Sh. Anupam
Chatterjee
E.T (Boiler)
Sh. Kumar
Vikramjeet Singh
E.T (Boiler)
Sh. Braj Bhushan
Yadav
Engineer (Boiler)
Sh. Dhruv Garg
E.T. (Boiler)
Sh. Rohit Chawla
DGM, Boiler
Sh. Jagjit Singh
ORGANIZATION CHART OF BOILER GROUP (MECHANICAL) AS ON 26.11.08
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Functions carried out by Boiler Group
Imparting advanced technical education to internal/ external customers.
Suggestions to MUs/ PEM/ Region/ Site/ TS(HQ) for improvement in products/ systems
Development of expertise within the Group to meet the current and future needs in identified
areas.
Technology and Process Improvements for Erection/ Commissioning/ Troubleshooting/ PG/ PE
Tests/ Servicing/ R&M/ Performance Monitoring.
Conduction of program/ workshop for knowledge sharing.
Preparation of Technical papers/circulars on the basis of site experiences (Inhouse/ National/
International forum).
Assistance to sites for Erection/ Commissioning/ Overhauling/PG/PE Tests.
Assistance to customers based on performance monitoring reports/ feedbacks.
Conductance of Pre-outage survey / health monitoring / condition assessment of ESP.
Planning/ Conducting of Milestone for Boiler Light-up.
Providing technical expertise to attend critical problems referred by Regions , MUs, Higher
Management and internal customers.
Generating failure analysis reports for incorporating improvement in the processes, products and
systems.
Responding to Queries by Power Sector/ Industry Sector/ International Operation Marketing
Division w.r.t. order booking.
Addressing technical issues w.r.t. contract closing.
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Role of Government In Business In economics, laissez-faire describes an environment in which
transactions between private parties are free from state intervention,including restrictive regulations, taxes, tariffs and enforcedmonopolies.
Totalitarianism (ortotalitarian rule) is a political system where thestate, usually under the control of a single political person, faction, orclass, recognizes no limits to its authority and strives to regulate
every aspect of public and private life wherever feasible.Totalitarianism is generally characterized by the coincidence of
authoritarianism (where ordinary citizens have no significant sharein state decision-making) and ideology (a pervasive scheme of values promulgated by institutional means to direct most if not allaspects of public and private life).
Totalitarian regimes or movements maintain political power through
an all-encompassing propaganda disseminated through the state-controlled mass media, a single party that is often marked bypersonality cultism, control over the economy, regulation andrestriction of speech, mass surveillance, and widespread use ofstate terrorism.
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Leaders who practiced
Totalitarianism
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Doctrine of Laissez Faire
State to concentrate only on Law and
Order
Era of free enterprise
Every individual while enjoying the
benefits of the position/life should also
contribute to the society
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Mixed Economy
State to play an active role in theeconomic affairs of the country
State Regulator of economic activity
State takes over the control and ownershipof strategic points in the economy andleaves the rest to private enterprise which
works under proper regulation by the statein public interest
India
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Totalitarianism
Collapse of USSR and East bloc countries
All control in th
eh
ands of th
e state
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Forms of Government Regulation1.General direction and regulation of investment
activity in the private enterprise This is achieved through economic planning at
the national level and through industrial policy
2.Regulation of investment, location, size and
expansion of individual enterprises and specificindustries through industrial licensing
3.Regulation of prices of commodities andindustrial products through legislative authorityand systematic investigations into cost structureand mark-ups
4.Regulation of monopolies and unfair or restrictivetrade practices through legislation
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5.Regulation of wages and bonus for employees inthe private sector to minimise exploitation,ensure reasonable standards of living andmaintain peace and harmony in industry
6.Regulation of corporate management
7.Regulations of specific forms of business activitylike speculation in shares and commodities orimports/exports etc
G l R l i f B i
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General Regulation of Business
Activity Economic Planning
In Totalitarian Economies the state is responsiblefor complete and detailed planning of productionand patterns of consumption
Inn DemocraticM
ixed Economies the governmentassumes an active role in determining the broad
objectives of economic and industrial activity Prioritizes the industrial development
Defines the role that the private and public sectors shall
play in implementing industrial programmes
FIVE YEAR PLANS
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Industrial Policy in India
Pre independence period
Post independence period
Industrial Policy Resolution, 1948 New Industrial Policy, 1991
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Public Enterprise
In certain countries all activities pertaining to theeconomic and commercial carried over by thestate
In countries like ours, the government selectscertain areas where it has its control and leaves
the other areas to the private players
The enterprises owned , managed andcontrolled by the state on behalf of the public atlarge collectively constitute the public enterpriseor the public sector
U /Ad t /R l f P bli
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Uses/Advantages/Roles of Public
Enterprise Public ownership and control
Government takes over, it becomesnationalization
1.Abolition of monopoly
2.Promotion of public welfare
3.Greater economy and coordination
4.Balanced regional development of the industry
5.Assistance in economic development
6.Fuller employment
7.Better deal to workers
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Objectives of the Public Enterprise
1.Assissting in accelerating the pace of economic
growth
2.Increasing opportunities for employment
3.Improving the standard of living
4.Contributing to reduction in disparities in income
and wealth
5.Preventing monopolies6.Paving the way for diffusion of economic power
7.Mobilising and canalizing public savings
Li it ti /W k f th
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Limitations/Weaknesses of the
Public Enterprise
1.Lack of efficiency
2.Political interference
3.Exposure to public censure 4.Rigid financial control
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Organisation of Public Enterprise
Public enterprise in the manufacturing field
have been organized in three forms :
1.As departments of Government
2.As public corporations
3.As mixed ownership corporations or
government companies set up under the
Companies Act
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Departmental Organisation
Run by a Govt department with a minister at thetop
Ex : Railway
ICF Produce for the government
Manned by the civil servants
Financed by the govt
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Disadvantages
1.At the mercy of the political parties
2.Civil servants lack business acumen 3.Workings always subjected to scrutiny
4.Lacks flexibility
5.Red tapism, delay and inadequatedelays
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Public Corporations
Combines public interest with the flexibility of operationcharacteristic of a company in the private sector
Features
1.Corporate body created by special statute of theparliament
2.Owned wholly by the state
3.It has its own legal entity
4.Enjoys financial autonomy
5.Exempted from regulations
6.Management entrusted to a board appointed by theminister
7.Works as service as the motive, not the profit
Mi ed o nership corporation or
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Mixed ownership corporation or
government companies
51 % share held by the government
Ownership with the government and
participation by the public also
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Problems of administration
1.Form of organisation
2.Autonomy of management
3.Composition of board of directors 4.Public accountability
Problems of public sector
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Problems of public sector
enterprise
1.Poor project planning
2.Heavy overheads
HPF 3.Over capitalisation
4.Faulty production planning
5.Poor man power planning
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Organizational chart
An organizational chart (often called
organization chart, org chart,) is a
diagram that shows the structure of an
organization and the relationships andrelative ranks of its parts and
positions/jobs.
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In many large companies the organization
chart can be large and incredibly
complicated and is therefore sometimes
dissected into smaller charts for eachindividual department within the
organization.
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Types
There are three different types of
organization charts:
Hierarchical
Matrix
Flat (also known as Horizontal
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Hierarchical organizational chart
A hierarchical organization is an organizational
structure where every entity in the organization,
except one, is subordinate to a single other entity.
This arrangement is a form of a hierarchy.
In an organization, the hierarchy usually consists
of a singular/group of power at the top with
subsequent levels of power beneath them.
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This is the dominant mode of organization
among large organizations; most corporations,
governments, and organized religions
A hierarchy is typically visualized as a pyramid,
where the height of the ranking or person
depicts their power status
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M t i i ti l h t
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Matrix organizational chart
Matrix Management is a type of organizationalmanagement in which people with similar skills
are pooled for work assignments.
Ex: All engineers may be in one engineeringdepartment and report to an engineering
manager, but these same engineers may be
assigned to different projects and report to a
project manager while working on that project.Therefore, each engineer may have to work
under several managers to get their job done.
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Ad t
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Advantages
Individuals can be chosen according to the
needs of the project.
The use of a project team which is dynamic and
able to view problems in a different way asspecialists have been brought together in a new
environment.
Project managers are directly responsible for
completing the project within a specific deadline
and budget.
Di d t
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Disadvantages conflict of loyalty between line managers
and project managers over the allocation
of resources.
Projects can be difficult to monitor if teams
have a lot of independence.
Costs can be increased if more managers
(ie project managers) are created through
the use of project teams.
Fl t i ti h t
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Flat organization chart
Flat organization (also known as horizontalorganization) refers to an organizational
structure with few or no levels of intervening
management between staff and managers.
The idea is that well-trained workers will be more
productive when they are more directly involved
in the decision making process, rather than
closely supervised by many layers of management.
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This structure is generally possible only in
smaller organizations or individual units withinlarger organizations
The flat organization model promotes employeeinvolvement through a decentralized decision-making process.
By elevating the level of responsibility ofbaseline employees and eliminating layers ofmiddle management, comments and feedbackreach all personnel involved in decisions morequickly.
Expected response to customer feedbackbecomes more rapid.
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