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Business Concepts -Unit 2

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    Unit 2

    Business Structure and

    Organization

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    What in this Unit 2 ???

    Historical view of business development

    Forms of business organization

    Definition, meaning, characteristics, advantages and

    disadvantages of 1.Sole Proprietorship

    2.Partnership

    3.Joint Stock Companies

    4.Co-operative societies

    5.Public enterprises

    Role of government in business activity

    Organization charts

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    Forms of Organizations

    Forms based on ownership

    Ownership essential for providing the aspects forcontrolling and enjoying the profit

    Based on ownership forms are classified as 1.Sole proprietorship

    2.Partnership

    3.Co-operative Society

    4.Joint stock company 5.Public enterprise and

    6.Undivided Hindu family

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    Characteristics of an ideal form of

    Organization 1.Ease of formation 2.Ease of raising capital

    3.Limit to liability

    4.Direct relationship between ownership, controland management

    5.Flexibility of operation

    6.Continuity or stability

    7.Retention of business secrets 8.Freedom from state regulation

    9.Lighter tax liability

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    Entrepreneurs choice in deciding

    form of business 1.Type of business viz trading, manufacturing 2.Expected volume of business

    3.Area of operation

    4.Degree of direct control over management

    5.Finance required for initial requirements andexpansions6.Willingness of owners to assume personal liability forbusiness risks

    7.Arrangement for sharing profits

    8.Expected life-span of business 9.Tax advantage under different types of ownership

    10.Degree of government regulation and the freedomdesired by the entrepreneurs

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    1.Sole Proprietorship

    Sole proprietorship is a form of business

    organisation in which an individual

    introducesh

    is own capital, usesh

    is ownskill and intelligence in the management of

    its affairs and is solely responsible for the

    results of its operations

    Oldest

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    Features

    Single ownership

    One man control

    Undivided risk Unlimited liability

    No government regulation

    No separate entity of the firm Useful for a small scale business

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    Merits

    1.Ease of formation and dissolution

    2.Direct motivation

    3.Facility of coordination 4.Promptness in decision making

    5.Flexibility in management

    6.Secrecy

    7.Credit standing

    8.Freedom from government regulation

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    Social utility of Sole Proprietorship

    1.Promotes independent living

    2.Develop social virtues

    3.Avoids concentration of economic power

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    Limitations

    1.Limited finances

    2.Limited managerial skill

    3.Unlimited liability 4.Uncertainity of duration

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    Conclusion

    Useful where

    1.The capital required is small

    2.Risk is not heavy 3.Quickness of decisions is very important

    4.Customers require personal attention

    5.Special regard has to be shown to thetastes and fashions of the customers

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    2.Joint Hindu Family Firm

    Belongs to the family members of a joint

    Hindu family

    Not partitioned Three successive generations in the male

    line

    Hindu Succession Act 1956- Femalerelative of the deceased eligible

    Governed by the rules of the Hindu Law

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    3.Partnership Organisation

    More capital required

    More hands to manage

    Governed by Indian Partnership Act of1932

    Defined as The relation between persons

    whoh

    ave agreed to sh

    are profits of abusiness carried on by all or any of them

    acting for all

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    Characteristics of Partnership

    Organisation 1.Existence of business 2.Plurality of persons (atleast two persons)

    3.Contractual relationship

    4.Profit motive

    5.Principal- agent relationship

    According to Companies Act 1956, atleast twopersons required to start a partnership firm andthe maximum limit is 20

    For a banking business the maximum is 10persons

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    Legal characteristics of a

    partnersh

    ip firm 1.Unlimited liability

    2.Utmost good faith

    3.Implied agency 4.Restriction on transfer of interest

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    Features of Partnership

    1.Formation

    Partnership Deed Lays down the termsand conditions of the partnership and therights, duties and obligations of partners isdrafted

    Lawyer to draft the deed

    This to be registered because the firmcannot fight legally.

    Registrar of firms

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    2.Financing

    Contribution in terms of money

    Some in terms of skills also Borrowing by pledging the property as

    security

    3.Control Control with all the partners

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    4.Management

    Depends on the partners

    Some will be dormant

    Specific areas will be assigned to specific partners depending ontheir skill/capability

    5.Duration Ends when a partner dies or becomes insolvent

    If every other partners agree to work in the same way, they can doso

    The Indian Partnership Act says a firm can be dissolved if it is foundillegal or its partners become insolvent

    A court also can do so

    6.Taxation

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    Types of Partners

    1.Sleeping or Dormant Partners

    2.Nominal Partners

    Do not invest. Only they lend their names

    3.Partners by estoppel

    Behaves mistakenly

    4.Partners by holding out

    Declared to be a partner by another person

    5.Minor partners

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    Requisites of an ideal partnership

    1.Mutual understanding

    2.Common approach

    3.Good Faith

    4.Balancing of skills and talents

    5.Adequate long term capital

    6.Long duration

    7.Written agreement

    8.Registration

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    Partnership Deed

    Must for partnership

    A form of agreement among the partners

    All mutual rights, powers and obligationsafter discussion are incorporated in the

    deed

    Service of a lawyer Stamped in accordance with Indian

    Stamps Act

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    Points to be covered in the deed

    1.Nature of the business

    2.Name of the business with address

    3.Capital to be contributed by each partner

    4.Loans from partners ?If yes rate of interest

    5.Duties, powers and obligations of partners

    6.Method of preparing accounts and arrangement for audit

    7.Appropriation of profit

    (a)Whether interest allowed on capitals

    (b)Whether a partner allowed salary or commission for the work

    (c) Profit sharing ratio

    8.Amount to be allowed as private drawings and the interest 9.Method by which a partner retires, settlement for the retired

    partner and settlements for a deceased partner

    10.Valuation of goodwill on admission or death or retirement of apartner

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    11.Method of revaluation of assets on admission

    or retirement or death

    12.Whether a partner can be expelled and if yes

    the procedure for expulsion

    13.Circumstances when the firm will stand

    dissolution and method of dissolution

    14.Arbitration in case of dispute among partners 15.Arrangement in case a partner becomes

    insolvent

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    Registration of firms

    Name of the firm

    Place of the business

    Oth

    er places wh

    ere th

    e firm willh

    ave itsbusiness extended

    Name and address of the partners

    Dates where the partners joined

    Duration of the firm

    Registration veru much esential

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    Rights of a partner

    Right to participate in the management

    Right to enjoy interest on loan given by

    him

    Right to inspect the account records

    Right to retire

    Right to continue in the firm Right towards share in the profit

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    Duties and Obligations

    To diligently carry the business of the firm

    To act in a just and faithful manner towards otherpartners

    To maintain correct records and accounts and allow

    other partners to inspect them To protect the firm from loss

    Not to carry a business that will bring loss to the presentfirm

    Not to use the property of the firm to his personal

    interests To share the losses with others equally

    To act within the scope ofhis authority

    Not to assign or transferhis interest in the firm to others

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    Dissolution

    Dissolution of the firm takes place in the

    following circumstances

    1.When all concerned agree that the firm has to

    be dissolved

    2.When all the partners become insolvent

    3.When the business becomes illegal

    4.When a partner gives a notice of dissolution 5.When the court orders the firm to be dissolved

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    Dissolution by court

    1.When a partner becomes of unsound mind

    2.When a partner becomes permanentlyincapacitated

    3.When a partner is guilty of misconductaffecting the business

    4.When a partner or partners disagree ordisregard the agreement

    5.When a partner assigns or transfers hisinterests to a third person

    6.When the business cannot be carried on

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    Advantages of a partnership firm

    1.Facility of formation

    2.Larger resources

    3.Promptness in decisions

    4.Balanced judgement 5.Personal supervision

    6.Flexibility

    7.Protection of minority interests 8.Reduced risk

    9.The wholesome influence of unlimited liability

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    Disadvantages of a partnership firm

    1.Lack ofharmony

    2.Limited resources in terms of number of

    partners (10 in case of banking 20 in caseof others)

    3.Limited risk taking

    4.Instability 5.Risks of implied authority

    6.Lack of public confidence

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    4.Joint Stock Company

    Company Definition : A company may

    be defined as an artificial person (being an

    association of natural persons) recognised

    by law with a distinctive name, a common

    seal, a common capital comprising

    transferable shares of fixed value carrying

    limited liability and having a perpetualsuccession

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    Distinctive characteristics of a

    company

    1.Separate legal entity

    2.Limited liability of members

    Shareholders cannot be held liable 3.Perpetual (uninterrupted) existence

    4.Common seal as a substitute for

    signatures

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    Features of Company Organization

    1.Formation

    By law

    Two stages

    (a) Promotion

    Process of exploration, investigation and theorganisation of necessary resources with the object ofinitiating business under corporate ownership

    (b) Incorporation

    Is the legal process through which the separate

    corporate entity of a company is given recognition by law The following documents have to be filled with the

    Registrar of Joint Stock Companies by the promoters

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    1.Memorandum of Association- Charter of thecompany laying down the objects and capital ofthe company

    2.The Articles of Association-Rules and By-lawsgoverning the company

    3.Written consents of persons who have agreedto serve as Directors of the company

    4.Notice of the registered office of the company 5.Statutory declaration by the Secretary of the

    company

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    2.Financing (Private & Public)

    3.Control

    4.Management (Board of Directors) 5.Duration

    6.Taxation

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    Distinction between a company and

    a Partnership Firm

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    Kinds of Companies

    1.From the point of view of incorporation

    (a) Companies incorporated under a special charter

    Not in use in India, but rarely in England

    Called chartered companies

    (b) Companies established by a special act of Parliament Special cases

    LIC, Air India etc

    (c) Companies incorporated under the provisions of theCompanies Act

    The Companies Act 1956

    Large numbers

    Called as Registered companies

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    2.From the point of view of liability

    (a) Companies with unlimited liability

    (b) Companies with liability limited by guarantee

    (c) Companies with

    liability limited by sh

    ares 3.From the point of view of Nationality

    (a) National companies

    (b) Multi National Companies MNCs

    4.From the point of view of public interest

    (a) Private Company

    (b) Public Company

    (c) Government Company

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    Private Company

    A private company is defined as a companywhich by its articles

    (a) Limits the number of its members to 50

    (b) Proh

    ibits invitation to th

    e public forsubscription to its shares and debentures and

    (c) Restricts the transfer of its shares

    Minimum number of members is 2

    A private company combines the advantage oflimited liability and the facilities of thepartnership organisation

    Preferred by many businessmen

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    Public Company

    A public limited company does not limit thenumber of its members to 50,is not prohibitedfrom inviting the general public to subscribe itsshares and does not restrict the right of its

    members to transfer their shares freely Minimum 7 persons

    No limit to maximum persons

    Offers its shares to the public at large

    Shares can be transferred without anyrestrictions

    Transfer takes place through stock exchanges

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    Government Company

    Called so when the Government (state or

    central) has a minimum of 51 % share

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    Also to read

    1.Memorandum of Association

    2.Articles of Association

    3.Difference between the above two 4.The prospectus

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    Merits of Joint Stock Companies

    1.Financial strength

    2.Scope for expansion

    3.Transfering of ownership

    4.Limited liability

    5.Diffused risk

    6.Stability

    7.Tax relief

    8.Bold management

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    Drawbacks of Joint Stock

    Companies

    1.Difficulty and cost of formation

    2.Possibilities of fraudulent management

    3.Lack of personal incentive 4.Oligarchic management

    5.Excessive regulation by law

    6.Delay in decisions

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    5.Co-operative Organisations

    Cooperative Societies

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    Organisational Structures/Charts

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    Why Have a Structure?

    All businesses have to organise

    what they do

    A clear structure makes it easier to see which

    part of the business does what

    There are many waysto structure a business

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    Some Key Terms

    Flat or tall structure

    Span of control

    Chain of command Hierarchy

    Delegation

    Empowerment

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    Ways to Structure a Business

    By function: arranging the business according towhat each section or department does

    By product or activity: organising according tothe different products made

    By area: geographical or regional structure

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    Ways to Structure a Business

    By customer: where different customer groupshave different needs

    By process: where products have to go throughstages as they are made

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    Pros and Cons of Different

    Structures

    This depends on the business type, size

    and structure used Lets look at a functional structure:

    Production Marketing Accounts Personnel IT

    Board of Directors

    Chief Executive

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    Functional Structure

    Advantages

    Specialisation each

    department focuses on

    its own work

    Accountability

    someone is responsible

    for the section

    Clarity know your andothers roles

    Disadvantages

    Closed communicationcould lead to lack

    of focus Departments can

    become resistantto change

    Coordination

    may take too long

    Gap between top andbottom

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    An Example of Organisation

    by Product/Activity

    Imaging andPrinting Group

    PersonalSystems Group

    EnterpriseSystems Group

    HP ServicesHP Financial

    Services

    Hewlett Packard

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    Organisation by

    Product/ActivityAdvantages

    Clear focus on market

    segmenthelps meetcustomers needs

    Positive competitionbetween divisions

    Better control as each

    division can act asseparate profit centre

    Disadvantages

    Duplication of functions

    (e.g. different salesforce for each division)

    Negative effects of

    competition

    Lack of central controlover each separate

    division

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    Organisation by AreaHewlett-Packards Headquarters

    Worldwide

    AmericasHouston, Texas

    Europe, Middle East, AfricaGeneva, Switzerland

    Asia PacificHong Kong

    Hewlett Packard

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    Organisation by Area

    Advantages

    Serve local needs better

    Positive competition More effective

    communication between

    firm and local customers

    Disadvantages

    Conflict between local

    and central

    management

    Duplication of

    resources andfunctions

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    Oth

    er OrganisationalStructures

    By Customer:

    Similar effects to structuring by product

    By Process:

    Similar to structuring by function

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    - International

    Networks

    - Environment

    - Logistics

    - Safety

    Deborah

    Williams

    Non-

    Executiv

    e

    Brian Collins

    Chief

    Scientific

    Advisor

    Archie

    Robertson Ch

    iefExecutiveHighwaysAgency

    DFT BOARD

    Strategy

    Planning & performance

    Capability

    - Service

    transformation

    Robert Devereux

    Permanent

    Secretary (from 1June)

    Simon Webb

    DG International

    Networks &

    Environment

    Stephen HickeyDG Safety, Service Delivery &

    Christopher

    Muttukumar

    u Legal

    Ann

    Hemingway Non-

    Executive

    Non-

    Executive

    - City &

    Regional

    Networks- Accessibility

    DGCorporate

    Resource

    DG City &

    Regional

    Networks- National

    Networks Mike MitchellDG Rail &

    National

    Networks

    DfT New High Level Structure

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    Roy Burke

    Government Car & DespatchA enc

    To be confirmed

    Road & Vehicle

    Safety & Standards

    Vivien Bodnar

    Transformation,

    Licensing,

    Logistics &

    Sponsorship

    Rosemary

    Thew Driving

    Standards

    Agency

    Clive Bennett

    Driver & Vehicle

    Licensing Agency

    Stephen

    Tetlow

    Vehicle &

    OperatorServices

    Agency

    Paul Markwick

    Vehicle CertificationA enc

    Stephen Hickey

    DG Safety, Service Delivery &

    Logistics

    Safety, Service Delivery &

    Logistics Group Structure

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    Divisional Manager (DM)

    Stephen Fidler

    FLD A

    Operator Licensing

    & Road HaulageLiaison

    David Meredith

    Hamid Tavassoly

    Steve Blackmore(from 30 April)

    Matt Hammond

    Francis Liston

    FLD B

    Road Haulage

    Employment

    Andrew Angel

    Andrew Kelly

    (until 31May)

    Laura Stokes

    Steve Oliver

    FLD C

    International

    FreightNegotiations

    Paul Hayes

    Geoff Finch

    Tim Ward

    FLD D

    Sustainable

    Distribution:Strategy

    Duncan Buchanan

    Peter Bligh

    FLD E

    Sustainable

    Distribution:Mode Shift

    David Glinos

    Hayley Bowen

    John Robinson

    Richard Ah So Leen

    FLD F

    Sustainable

    Distribution:Efficiency &

    Research

    Ian Corfield

    Ian Turner

    Khaleda Khatun

    Chris Gemmel

    (From 10 April)

    Deputy Divisional Manager

    Cathy Jenkins (from 23 April)

    FREIGHT & LOGISTICS DIVISION Current Composition of Teams

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    AGM, Boiler, Safety & C&I

    Sh. H C Madan

    Sr. DGM, Boiler

    Sh. Anil Verma

    Dy. Manager, Chemist

    Sh. S. S. Chauhan

    E.T (Boiler)

    Sh. Anupam

    Chatterjee

    E.T (Boiler)

    Sh. Kumar

    Vikramjeet Singh

    E.T (Boiler)

    Sh. Braj Bhushan

    Yadav

    Engineer (Boiler)

    Sh. Dhruv Garg

    E.T. (Boiler)

    Sh. Rohit Chawla

    DGM, Boiler

    Sh. Jagjit Singh

    ORGANIZATION CHART OF BOILER GROUP (MECHANICAL) AS ON 26.11.08

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    Functions carried out by Boiler Group

    Imparting advanced technical education to internal/ external customers.

    Suggestions to MUs/ PEM/ Region/ Site/ TS(HQ) for improvement in products/ systems

    Development of expertise within the Group to meet the current and future needs in identified

    areas.

    Technology and Process Improvements for Erection/ Commissioning/ Troubleshooting/ PG/ PE

    Tests/ Servicing/ R&M/ Performance Monitoring.

    Conduction of program/ workshop for knowledge sharing.

    Preparation of Technical papers/circulars on the basis of site experiences (Inhouse/ National/

    International forum).

    Assistance to sites for Erection/ Commissioning/ Overhauling/PG/PE Tests.

    Assistance to customers based on performance monitoring reports/ feedbacks.

    Conductance of Pre-outage survey / health monitoring / condition assessment of ESP.

    Planning/ Conducting of Milestone for Boiler Light-up.

    Providing technical expertise to attend critical problems referred by Regions , MUs, Higher

    Management and internal customers.

    Generating failure analysis reports for incorporating improvement in the processes, products and

    systems.

    Responding to Queries by Power Sector/ Industry Sector/ International Operation Marketing

    Division w.r.t. order booking.

    Addressing technical issues w.r.t. contract closing.

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    Role of Government In Business In economics, laissez-faire describes an environment in which

    transactions between private parties are free from state intervention,including restrictive regulations, taxes, tariffs and enforcedmonopolies.

    Totalitarianism (ortotalitarian rule) is a political system where thestate, usually under the control of a single political person, faction, orclass, recognizes no limits to its authority and strives to regulate

    every aspect of public and private life wherever feasible.Totalitarianism is generally characterized by the coincidence of

    authoritarianism (where ordinary citizens have no significant sharein state decision-making) and ideology (a pervasive scheme of values promulgated by institutional means to direct most if not allaspects of public and private life).

    Totalitarian regimes or movements maintain political power through

    an all-encompassing propaganda disseminated through the state-controlled mass media, a single party that is often marked bypersonality cultism, control over the economy, regulation andrestriction of speech, mass surveillance, and widespread use ofstate terrorism.

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    Leaders who practiced

    Totalitarianism

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    Doctrine of Laissez Faire

    State to concentrate only on Law and

    Order

    Era of free enterprise

    Every individual while enjoying the

    benefits of the position/life should also

    contribute to the society

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    Mixed Economy

    State to play an active role in theeconomic affairs of the country

    State Regulator of economic activity

    State takes over the control and ownershipof strategic points in the economy andleaves the rest to private enterprise which

    works under proper regulation by the statein public interest

    India

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    Totalitarianism

    Collapse of USSR and East bloc countries

    All control in th

    eh

    ands of th

    e state

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    Forms of Government Regulation1.General direction and regulation of investment

    activity in the private enterprise This is achieved through economic planning at

    the national level and through industrial policy

    2.Regulation of investment, location, size and

    expansion of individual enterprises and specificindustries through industrial licensing

    3.Regulation of prices of commodities andindustrial products through legislative authorityand systematic investigations into cost structureand mark-ups

    4.Regulation of monopolies and unfair or restrictivetrade practices through legislation

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    5.Regulation of wages and bonus for employees inthe private sector to minimise exploitation,ensure reasonable standards of living andmaintain peace and harmony in industry

    6.Regulation of corporate management

    7.Regulations of specific forms of business activitylike speculation in shares and commodities orimports/exports etc

    G l R l i f B i

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    General Regulation of Business

    Activity Economic Planning

    In Totalitarian Economies the state is responsiblefor complete and detailed planning of productionand patterns of consumption

    Inn DemocraticM

    ixed Economies the governmentassumes an active role in determining the broad

    objectives of economic and industrial activity Prioritizes the industrial development

    Defines the role that the private and public sectors shall

    play in implementing industrial programmes

    FIVE YEAR PLANS

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    Industrial Policy in India

    Pre independence period

    Post independence period

    Industrial Policy Resolution, 1948 New Industrial Policy, 1991

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    Public Enterprise

    In certain countries all activities pertaining to theeconomic and commercial carried over by thestate

    In countries like ours, the government selectscertain areas where it has its control and leaves

    the other areas to the private players

    The enterprises owned , managed andcontrolled by the state on behalf of the public atlarge collectively constitute the public enterpriseor the public sector

    U /Ad t /R l f P bli

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    Uses/Advantages/Roles of Public

    Enterprise Public ownership and control

    Government takes over, it becomesnationalization

    1.Abolition of monopoly

    2.Promotion of public welfare

    3.Greater economy and coordination

    4.Balanced regional development of the industry

    5.Assistance in economic development

    6.Fuller employment

    7.Better deal to workers

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    Objectives of the Public Enterprise

    1.Assissting in accelerating the pace of economic

    growth

    2.Increasing opportunities for employment

    3.Improving the standard of living

    4.Contributing to reduction in disparities in income

    and wealth

    5.Preventing monopolies6.Paving the way for diffusion of economic power

    7.Mobilising and canalizing public savings

    Li it ti /W k f th

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    Limitations/Weaknesses of the

    Public Enterprise

    1.Lack of efficiency

    2.Political interference

    3.Exposure to public censure 4.Rigid financial control

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    Organisation of Public Enterprise

    Public enterprise in the manufacturing field

    have been organized in three forms :

    1.As departments of Government

    2.As public corporations

    3.As mixed ownership corporations or

    government companies set up under the

    Companies Act

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    Departmental Organisation

    Run by a Govt department with a minister at thetop

    Ex : Railway

    ICF Produce for the government

    Manned by the civil servants

    Financed by the govt

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    Disadvantages

    1.At the mercy of the political parties

    2.Civil servants lack business acumen 3.Workings always subjected to scrutiny

    4.Lacks flexibility

    5.Red tapism, delay and inadequatedelays

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    Public Corporations

    Combines public interest with the flexibility of operationcharacteristic of a company in the private sector

    Features

    1.Corporate body created by special statute of theparliament

    2.Owned wholly by the state

    3.It has its own legal entity

    4.Enjoys financial autonomy

    5.Exempted from regulations

    6.Management entrusted to a board appointed by theminister

    7.Works as service as the motive, not the profit

    Mi ed o nership corporation or

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    Mixed ownership corporation or

    government companies

    51 % share held by the government

    Ownership with the government and

    participation by the public also

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    Problems of administration

    1.Form of organisation

    2.Autonomy of management

    3.Composition of board of directors 4.Public accountability

    Problems of public sector

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    Problems of public sector

    enterprise

    1.Poor project planning

    2.Heavy overheads

    HPF 3.Over capitalisation

    4.Faulty production planning

    5.Poor man power planning

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    Organizational chart

    An organizational chart (often called

    organization chart, org chart,) is a

    diagram that shows the structure of an

    organization and the relationships andrelative ranks of its parts and

    positions/jobs.

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    In many large companies the organization

    chart can be large and incredibly

    complicated and is therefore sometimes

    dissected into smaller charts for eachindividual department within the

    organization.

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    Types

    There are three different types of

    organization charts:

    Hierarchical

    Matrix

    Flat (also known as Horizontal

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    Hierarchical organizational chart

    A hierarchical organization is an organizational

    structure where every entity in the organization,

    except one, is subordinate to a single other entity.

    This arrangement is a form of a hierarchy.

    In an organization, the hierarchy usually consists

    of a singular/group of power at the top with

    subsequent levels of power beneath them.

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    This is the dominant mode of organization

    among large organizations; most corporations,

    governments, and organized religions

    A hierarchy is typically visualized as a pyramid,

    where the height of the ranking or person

    depicts their power status

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    M t i i ti l h t

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    Matrix organizational chart

    Matrix Management is a type of organizationalmanagement in which people with similar skills

    are pooled for work assignments.

    Ex: All engineers may be in one engineeringdepartment and report to an engineering

    manager, but these same engineers may be

    assigned to different projects and report to a

    project manager while working on that project.Therefore, each engineer may have to work

    under several managers to get their job done.

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    Ad t

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    Advantages

    Individuals can be chosen according to the

    needs of the project.

    The use of a project team which is dynamic and

    able to view problems in a different way asspecialists have been brought together in a new

    environment.

    Project managers are directly responsible for

    completing the project within a specific deadline

    and budget.

    Di d t

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    Disadvantages conflict of loyalty between line managers

    and project managers over the allocation

    of resources.

    Projects can be difficult to monitor if teams

    have a lot of independence.

    Costs can be increased if more managers

    (ie project managers) are created through

    the use of project teams.

    Fl t i ti h t

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    Flat organization chart

    Flat organization (also known as horizontalorganization) refers to an organizational

    structure with few or no levels of intervening

    management between staff and managers.

    The idea is that well-trained workers will be more

    productive when they are more directly involved

    in the decision making process, rather than

    closely supervised by many layers of management.

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    This structure is generally possible only in

    smaller organizations or individual units withinlarger organizations

    The flat organization model promotes employeeinvolvement through a decentralized decision-making process.

    By elevating the level of responsibility ofbaseline employees and eliminating layers ofmiddle management, comments and feedbackreach all personnel involved in decisions morequickly.

    Expected response to customer feedbackbecomes more rapid.

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