Business English

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Basic Business English Vocabulary practice (for beginners) 1

Choose the correct response to complete each of the following sentences:

1. He is the head of the accounting department = He's __________________________ of the

accounting department.

a) in charge b) charge c) in control

2. I'd like to __________________________ you to Lisa, our database specialist.

a) introduce b) meet c) assist

3. I'm __________________________ manager at Disney. (There are many managers there)

a) the b) an c) a

4. I'm __________________________ CEO of Herbalife International. (There is only one CEO)

a) a b) the c) an

5. James always does __________________________ well.

a) job b) working c) his job

6. You should always call the customer by their __________________________, not their first name.

a) last name/surname b) second name c) familiar name

7. I remember faces very well = I'm __________________________

a) good with faces b) good at faces c) good in faces

8. Do you have any __________________________ on you?

a) cards of business b) work cards c) business cards

9. Another word for colleague is __________________________.

a) compatriot b) co-worker c) acquaintance

10. Our business is __________________________. We have to hire two more people.

a) slowing down b) growing c) growing up

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permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b



Choose the best response to complete each sentence:

1. We haven't been very ________________________ in promoting our products. ( = we

haven't been promoting our products too much)

a) action b) acting c) active

2. We're investing money in areas where we think we can grow and be

________________________.

a) profit b) profitable c) profiting

3. The inflation rate has been ________________________ higher by rising food and energy

costs.

a) put b) pushed c) increased

4. The ________________________ results surprised everyone.

a) better-than-expected b) better-than-thought c) beat expectations

5. I expect this to become the next big ________________________. ( = popular thing)

a) trendy b) trend-setter c) trend

6. Job opportunities are sometimes referred to as "job ________________________."

a) prospects b) offers c) training

7. We expect this to ________________________ ( = change) in the months ahead.

a) turn around b) turn out c) turn

8. They are the world's largest ________________________ of anti-inflammatory drugs.

a) produce b) production c) producer

9. We used to make these cups from glass, but we ________________________ to plastic in

2004.

a) swapped b) switched c) altered

10. Our factory is inspected on a ________________________. ( = regularly)

a) regular basis b) scheduled visit c) time to time


permission.


ANSWERS:

a) c b) b c) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. Many companies require you to wear a nice shirt and a __________________________ to work.

a) tie b) hat c) belt

2. Lowest paying jobs = __________________________ jobs

a) Small wage b) Minimum wage c) Little wage

3. I always have a __________________________ attitude. ( = I'm always optimistic)

a) positive b) negative c) pleased

4. I want to __________________________ for this seminar.

a) sign b) sign up c) sign in

5. Victoria was __________________________ today.

a) late 15 minutes b) late by 15 minutes c) 15 minutes late

6. To be __________________________ means to always be on time.

a) punctured b) punctuated c) punctual

7. The amount of work that you have to do is called your __________________________.

a) workload b) job-load c) work-heap

8. Please let me know __________________________.

a) through email b) by email c) with email

9. I'm sorry, he just __________________________ ( = left the office). He'll be back in half an hour.

a) stormed out b) walked c) stepped out

10. He is always __________________________ to help me.

a) willing b) wants c) wailing


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. I need a new chair. This one is not very __________________________.

a) common b) comfortable c) comforting

2. He __________________________ his time very well.

a) counts b) takes c) manages

3. There's no rush. __________________________ your time. When you finish the report, let me

know.

a) Make b) Take c) Count

4. My __________________________ is $50,000 per year.

a) salary b) sale c) celery

5. In Canada, __________________________ are higher than in the United States.

a) taxes b) tax c) taxation

6. 25% of my __________________________ goes to taxes.

a) cash b) incoming cash c) income

7. I'm __________________________ right now, can we talk in one hour?

a) busy b) occupied c) business

8. My __________________________ is very important to me.

a) career b) workload c) working

9. These days I almost have no __________________________.

a) fun time b) free time c) good time

10. We have to __________________________ ( = discuss/review) this report.

a) go b) get over c) go over


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. Can you finish this __________________________ 5:00 PM today?

a) by b) in c) until

2. I don't think he's __________________________ ( = here) today.

a) alone b) around c) along

3. My __________________________ change all the time. ( = what I have to do changes all the

time)

a) duty b) responses c) duties

4. It's a manager's job to __________________________ duties to an employee.

a) assign b) assist c) assail

5. Could you please __________________________ ( = help) me with this?

a) assail b) assign c) assist

6. He is always very __________________________.

a) helping b) helpful c) help-giving

7. This has to be done __________________________.

a) as soon as possible b) as soon as probable c) as soon possible

8. I got pregnant and was on __________________________ for six months.

a) live b) (maternity) leave c) maternal

9. We were unable to come to an __________________________. ( = We were unable to agree)

a) agree b) agreement c) action

10. I don't work full-time. I work __________________________.

a) partly b) part-schedule c) part-time


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. George doesn't have a job. He's __________________________.

a) unaware b) unknown c) unemployed

2. It's a lot of work, but I can __________________________ it.

a) hand b) handle c) answer

3. Every meeting has an __________________________. This is a list of things that you have to

discuss (go over) during the meeting.

a) agency b) agenda c) agent

4. There is no __________________________ on this = Not everyone agrees about this.

a) consensus b) census c) complaint

5. If something is mandatory, __________________________.

a) it does not have to be done b) it is has to be done by a manager

c) it has to be done

6. I think I should __________________________ ( = take part) in these discussions.

a) participate b) part c) control

7. I'm sorry, but could you please __________________________ ( = explain) what you mean by

that?

a) clarify b) clear c) clear out

8. Most meetings are held in the __________________________.

a) lunch room b) stairwell c) boardroom

9. You and I make a __________________________! = You and I work really well together!

a) great duo b) great team c) great friends

10. I'd like to hear your __________________________ about this. ( = I'd like to know what you

think about this)

a) opinion/ thoughts b) speech c) brainstorming


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. We had to __________________________ some money to expand our business.

a) burrow b) borrow c) borough

2. Victoria is very rich. She and her husband made a ___________________ ( = a lot of money) in

real estate.

a) fortune b) fort c) sale

3. I can't invest in your business because I can't ___________________ ( = find/gather) the money

to do that.

a) come down with b) come up with c) come to

4. A ___________________ executive is someone with a very high position within a company.

a) top-level b) top-notch c) tip-top

5. Tom is not popular, but he is ___________________ by all the employees.

a) respectfully b) respect c) respected

6. My manager almost never ___________________ my work. He's always very happy with the way I do

things.

a) praises b) criticism c) criticizes

7. Another way of saying "he was fired" is "he was ___________________."

a) shown the door b) kicked out the door c) cleaning the door

8. You didn't know he was going to quit? No, I guess I missed all the ___________________ signs.

( = signs that something was wrong)

a) warning b) stress c) billboard

9. Do you think it's ___________________ to buy things online?

a) safety b) safe c) safely

10. A company that hasn't been around very long (a new company) is often called a

___________________.

a) start-up (company) b) green company c) newbie


permission.


ANSWERS:

1) b 2) a 3) b 4) a 5) c 6) c 7) a 8) a 9) b 10) a




1. We need the board of directors to _____________ ( = support) this proposal.

a) get in b) get up c) get behind

2. I have to take Friday _____________. ( = I can't come to work on Friday)

a) away b) off c) free

3. I had a _____________ convincing the CEO to support my proposal.

a) hard time b) bad luck c) hard luck

4. Our company _____________ ( = makes) bottle caps.

a) produces b) a + c c) manufactures

5. We're the biggest _____________ of fireworks in the country.

a) distribute b) distribution c) distributor

6. I can't ___________________ the meeting today ( = I won't be able to attend) - I've got an

important project that's due this afternoon.

a) make b) go c) assist

7. I recommend that we hire another web developer. John can't ___________________ all the work

by himself.

a) hand b) handle c) pursue

8. Let's start = Let's get ___________________

a) on b) start c) started

9. Let's ___________________ = Let's continue

a) move on b) move up c) get some things straight

10. Veronica, could you please get ___________________ with Bob ( = contact Bob) this afternoon?

a) in touch b) touch c) speaking


permission.


ANSWERS:

1) c 2) b 3) a 4) b 5) c 6) a 7) b 8) c 9) a 10) a




1. We _____________ ( = finished) this contract last month.

a) completed b) complicated c) complimented

2. You have $100 _____________ ( = that you have to pay) on your account.

a) outlandish b) outstanding c) outspoken

3. I had a _____________ convincing the CEO to support my proposal.

a) hard time b) bad luck c) hard luck

4. I learned from this experience = It was a _____________ experience

a) learned b) learning c) learn

5. You will receive 50% _____________ ( = before you do the work), and the rest when you finish

the contract.

a) uptown b) upscale c) upfront

6. I have never ___________________ ( = had experience with) these types of clients.

a) enticed b) assumed c) dealt with

7. How do I _____________ doing this? = What are the steps I should take in order to do this?

a) go about b) go around c) go out

8. He spent a great _____________ ( = a lot) of time and money.

a) dole b) deal c) dial

9. I'm not sure which loan I should _____________.

a) apply b) apply to c) apply for

10. It's _____________ that you'll get rejected = You probably will not get rejected

a) unlikely b) unlike c) unliked


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. Following months of ________________________ a successful strategy, we finally succeeded.

a) trying to get developed b) trying to develop c) try developing

2. With ________________________ ( = As for) Jim's project - let's leave that for the next meeting.

a) requirement for b) renowned for c) regard to

3. We plan to implement this in the ________________________ months. ( = in the near future)

a) arriving b) coming c) close

4. There's ________________________ ( = It's very clear) that he is unhappy working here.

a) little doubt b little doubt c) doubtful

5. He ________________________ two examples = He gave/showed two examples

a) cited b) sided c) said

6. If something is ________________________, it gives you the wrong idea.

a) misled b) misunderstood c) misleading

7. Digital media is ________________________ changing the marketing world. ( = it is causing big

changes)

a) dramatically b) ecstatically c) respectfully

8. We don't ________________________ this = We agree that this is true

a) dispute b) dissolve c) discuss

9. This product never saw the ________________________. ( = it was never launched/released)

a) daylight b) light of day c) moonlight

10. This serves to ________________________ us that we should never neglect our core customers.

a) remember b) recall c) remind


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c


Business English Training l ACCOUNTING: General vocabulary practice 1


1. I __________________________ our profits for the previous accounting period.

a) called b) gathered c) calculated

2. Your job will be to __________________________ and maintain financial records.

a) promise b) prepare c) make

3. An accounting period is a period of time over which __________________________ are calculated.

a) prophets b) profits c) profiteering

4. Accounts __________________________ refers to the money that is owed to the company by its

clients/customers.

a) receivable b) receptive c) respected

5. To accrue means to accumulate or _________________.

a) decrease b) regret c) increase

6. My house has _______________________ ( = increased in value) by 10% in the past 9 months.

a) appreciated b) depreciated c) approximated

7. I indicated all the accrued expenses on your balance _______________________.

a) sheet b) paper c) note

8. These expenses are typically __________________________. ( = they occur regularly)

a) pragmatic b) prodigal c) periodic

9. Another word for accounting is __________________________.

a) finance b) bookkeeping c) money counting

10. A good accountant will help you keep _________________________of your business's finances.

a) track b) trace c) score


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. I have a lot of experience in collecting financial information necessary for __________________

various tax returns.

a) filing b) calculating c) forming

2. I find it really hard to keep track of my __________________. ( = the money I spend)

a) expense b) expenses c) expertise

3. You have nothing to worry about. Your (financial) __________________ accurately reflect your

business's income and expenses.

a) profits b) profiteering c) records

4. The IRS is a government organization responsible for _________________ taxes in the USA.

a) collecting b) receiving c) gathering

5. If the IRS __________________ you, they will want to inspect your financial records in detail.

a) accepts b) edits c) audits

6. You should always keep __________________ ( = proof of payments) or other acceptable records

of every payment to your business and every expenditure by your business.

a) records b) receipts c) recipes

7. An expenditure is basically a __________________.

a) payment b) bill c) tax form

8. What do you do with forms?

a) you fill them up b) you fill them out c) you fill them

9. One of your duties will be to summarize the company's income and expenditure records on a

monthly __________________.

a) base b) basis c) time

10. I can help you determine how much your business is worth at a specific __________________.

a) time point b) timeframe c) point in time


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. In economics, a transfer _________________ is a non-compensatory government payment to

individuals (such as welfare or social security benefits).

a) pay b) payment c) paycheck

2. Things of value owned by a business are known as its _________________.

a) assertions b) assessment c) assets

3. What's the opposite of an asset?

a) cash b) a liability c) a liaison

4. Some think that the _________________ of many companies are overstated due to deceptive

accounting practices.

a) earnings b) money c) earning

5. Every company should have a clear record of their _________________ assets.

a) fixed b) fix c) fixture

6. Is "book _________________" the same as "net worth"?

a) evaluation b) validation c) value

7. Not only has the company __________________ a lot of capital, but it has done so efficiently.

a) invested b) invest c) to invest

8. The breakeven point in sales dollars can be calculated by _________________ a company's fixed

expenses by the company's contribution margin ratio.

a) dividing b) devising c) demising

9. Our company's _________________ ( = not fixed) expenses are approximately $45,000 per

month.

a) various b) variable c) veritable

10. By forming a corporation, you can _________________ to only those assets owned by your

corporation.

a) check your liability b) stop your liability c) limit your liability


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. An accountant who reviews the accounting procedures of a company is called _________________.

a) an auditor b) an audience c) a lawyer

2. Do you have any experience in using an _________________ costing system?

a) activation-based b) activity-based c) actively-based

3. A general _________________ in business says that 20% of the product line produces 80% of the

sales.

a) rule of thumb b) famous rule c) rule of thumbs

4. The term "equity" refers to the owners' _____________________ of the business.

a) partition b) share c) sharing

5. An expenditure will not necessarily show up on the income _____________________ at the time

the expenditure is made.

a) paper b) check c) statement

6. All expenditures _____________________ ( = in time) show up as expenses.

a) immensely b) eventfully c) eventually

7. Something is an "expense" if it is _____________________ against revenue during an accounting

period.

a) chargeable b) charge c) charging

8. Our company's _____________________ year begins on May 1st.

a) frisky b) fiscal c) money-making

9. Thanks to your hard work, we've seen some positive changes in sales _____________________.

( = we have started selling more)

a) level b) approach c) volume

10. We really need to start keep our business _________________ organized.

a) transactions b) transitions c) translations


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. A statement of _________________ helps you keep track of your business's finances.

a) cash flow b) cash flowing c) money flow

2. Customers usually come here looking for _________________ advice.

a) financial b) finances c) finance

3. This plan is economically _____________________ ( = profitable).

a) fast b) worthy c) feasible

4. "Liquid" assets often refer to _____________________.

a) credit b) cash c) checks

5. A flat-rate plan ______________________ marginal costs.

a) elaborates b) takes c) eliminates

6. In accounting, a cost that does not _____________________ ( = change) with the level of

production or sales is referred to as "overhead".

a) vary b) variable c) variety

7. There are two types of profit: gross profit and _____________________.

a) net profit b) non-gross profit c) netto profit

8. "Net profit after taxes" is what's called "the bottom line", - it's the _____________________ after

everything has been subtracted.

a) netto income b) gross income c) net income

9. An element of _____________________ is always present in all business activities.

a) risky b) risk c) risque

10. A _____________________ of an item in account books (because it no longer has any value) is

what's known as a "write-off".

a) cancel b) cancellation c) constellation


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. The partners of the accounting firm gathered in Tampa for their _________________ meeting.

a) annul b) annual c) annually

2. His last company owes millions in _________________ taxes.

a) non-payable b) paid c) unpaid

3. Tax _________________ help wealthy investors hide millions of dollars in taxable income.

a) hideouts b) sheds c) shelters

4. Lawyers or accountants who work in the same firm are often referred to as _________________ ,

not "employees".

a) buddies b) partners c) workers

5. My accountant advised me that this approach would be much more _________________. ( =

profitable)

a) rich b) lucid c) lucrative

6. I would welcome an opportunity to analyze your company's __________________ ( = financial

records) in detail

a) bookings b) bookkeeping c) books

7. He's one of our __________________ clients. = He hired us to do audits for his company.

a) audible b) audit c) audition

8. CFO stands for "chief __________________ officer"

a) financially b) financed c) financial

9. I'm not questioning your tax __________________ - I just think that this approach would not work

for our company.

a) strategic b) strategy c) layout

10. Microsoft __________________ nearly 60% of its total United States revenues from software

sales.

a) drives b) derives c) derides


permission.


ANSWERS:

1) b 2) c 3) c 4) b 5) c 6) c 7) b 8) c 9) b 10) b


Business English Practice Test | Topic: Advertising-related vocabulary 1


1. We just ______________ ( = got) five new contracts in China.

a) landed b) lost c) listed

2. We have to create a ______________ for a new deodorant.

a) campaign b) company c) approach

3. Someone once said that "all's ______________ in love and advertising."

a) even b) normal c) fair

4. It's hard to develop a campaign for a product that many people perceive ______________.

a) negative b) negatively c) bad

5. The stakes are high = A lot is at ______________ ( = a lot can be gained or lost)

a) hand b) sake c) stake

6. This campaign is ______________ ( = focused/based) on the concept of family.

a) centered b) concerned c) called

7. Our biggest creative ______________ is to associate the product characteristics with the spirit of

Christmas.

a) challenge b) call c) check

8. Advertising has to be consistent with the brand "______________". ( = the way the

company/advertiser wants the brand to be seen/perceived)

a) sight b) visual c) vision

9. The agency got it ______________. That's not the direction we wanted to go with this.

a) incorrect b) all wrong c) improper

10. Very often in advertising, there's more to a message than meets ______________. ( = there is

also a hidden message)

a) your eye b) the eye c) an eye


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. We ______________ ( = placed) an ad in the local paper.

a) took out b) took over c) took in

2. This idea has a lot of ______________. ( = it looks like it could work)

a) potential b) patience c) patent

3. Don't _____________ your time trying to convince him. He has already decided to hire another

agency.

a) make b) waste c) throw

4. For this product, we need to anticipate questions buyers might have and _____________ them in

the advertisement.

a) address b) say c) tell

5. I don't think their ads are visually _____________. ( = I don't think they look good)

a) accepted b) appalling c) appealing

6. We got a lot of new customers because of a spot we _____________ on a local (TV) station.

a) ran b) set c) located

7. Creating name awareness does not happen _____________. ( = it takes time)

a) at night b) overnight c) nightly

8. _____________ planning is essential in creating an effective ad campaign.

a) Ahead b) Advance c) In advance

9. _____________ simple. The client doesn't want an ad that's too fancy/complicated.

a) Keep b) Arrange it c) Keep it

10. We specialize in _____________ and label design.

a) packs b) boxes c) packaging


permission.


ANSWERS:

1) a 2) a 3) b 4) a 5) c 6) a 7) b 8) b 9) c 10) c




1. This type of advertisement has ______________ ( = has been successful) in the past.

a) performed well b) gone the distance c) marginalized

2. Last year our agency won three big accounts with $25,000 in total ______________. ( = we had

$25,000 worth of business)

a) billings b) bills c) bill payments

3. A ______________ account = A huge/enormous account

a) block-beater b) block c) blockbuster

4. A ______________ is an attempt to convince someone to buy something or hire someone.

a) patch b) pitch c) punch

5. If an ad is described as "celebrity-______________", it means that it's full of celebrities. ( =

famous people)

a) drowned b) full c) drenched

6. The last advertising campaign helped us regain the ______________ ( = to be ahead) in worldwide

market share.

a) lead b) first c) primary

7. Some people refer to the advertising business as the "______________."

a) ad-biz b) advertise-biz c) commercial factory

8. When an advertising agency refers to it's ______________, it's referring to the work/projects that

it does.

a) collateral b) leads c) output

9. An effective advertising agency should seem personable and ______________.

a) approaching b) approachable c) reproaching

10. One of our designers specializes in ______________-graphics. ( = moving graphics)

a) motioned b) motion c) movie


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. Our recent account ______________ have allowed us to hire 100 more people.

a) wins b) winnings c) winability

2. I enjoy working for them because they encourage original, ______________ ( = not typical) work.

a) deceptive b) distinctive c) dissenting

3. A ______________ challenge = A big challenge

a) stiff b) stuffed c) stopped

4. A mistake (or a unsuccessful attempt to do something) is commonly referred to as a

______________.

a) mismatch b) misfire c) misanthrope

5. Last year our agency won three ______________ competitions. ( = competitions in which other

agencies from the whole country participate)

a) nation-level b) nationalistic c) national/country-level

6. This is where the line between advertising and marketing begins to ______________. ( = where it

begins to become difficult to tell what is advertising and what is marketing)

a) fade b) shift c) blur

7. We don't do anything on ______________ - we require payment for everything we work on.

a) spec b) the spot c) call

8. This part of the portfolio displays the brand ______________ work that we've done. ( = shows

examples of how we changed the look of a brand)

a) transfer b) transformation c) shift

9. A well-planned advertising campaign can be an effective way to ______________ a brand.

a) construct b) decipher c) build

10. We're talking about a $100 million-______________ account. ( = an account that's probably

worth more than $100 million)

a) plus b) more c) over


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. During the recession, marketers have learned that interactive marketing is ______________. ( =

the correct approach)

a) groundbreaking b) the way to go c) a way to be

2. Marketing that involves a "conversation" between the prospective client and the company is called

______________ marketing.

a) distinct b) stifled c) interactive

3. He has already predicted ______________ likely conditions. ( = what the conditions will be like in

the future)

a) in the future b) future c) futuristic

4. Advertising ______________ = Media for advertising (TV, radio, mobile, online videos, etc.)

a) channels b) locales c) lands

5. I doubt the ______________ of this approach.

a) effectiveness b) affected c) affectation

6. Internet forums, weblogs, social blogs, and podcasts are all examples of ______________ media.

a) society b) outdated c) social

7. We have to ______________ the advertisement to this particular need. = We have to adjust the

advertisement to meet/address this particular need.

a) tailor b) tell c) tally

8. If an advertising campaign _______________, that means it achieved the opposite effect of what it

wanted to achieve.

a) backfires b) backs away c) backs down

9. He's brought a lot of ______________. = He has obtained a lot of contracts for the company.

a) work out b) work in c) work through

10. A _______________ campaign = A (very) decisive campaign

a) black-or-white b) make-or-take c) make-or-break


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c


Business English Practice | Topic: Banking/Investing/Financial terms 1


1. I'd like to _________________ an account.

a) open b) start c) commence

2. You don't have any _________________ ( = money) in your account.

a) funds b) fun c) funding

3. The bank _________________ my husband's credit card because he didn't pay his credit card bills.

a) reneged b) retracted c) cancelled

4. A document which shows all your withdrawals and deposits (usually for one month) is called a

"bank __________________"

a) stapler b) statement c) bill

5. What's another way to say "to withdraw"?

a) to make out b) to stake out c) to take out

6. I'd like to _________________ some money to my other account.

a) transfer b) change c) switch

7. A cashier's check is a check that's _________________ by a bank.

a) guaranteed b) guarantee c) warrantee

8. Another way to say "debit card" is _________________.

a) credit card b) plastic card c) bank card

9. Is there _________________ around here somewhere? ( = a cash machine)

a) an electronic machine b) an ATM c) a money machine

10. If you've lost your bank card you can _________________ for a new one.

a) reply b) apply/reapply c) fill


permission.

Business English Exercise | Topic: Banking/Investing/Financial terms 1

ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. Your _________________ rate determines the repayments you make on the money you borrow

from a bank.

a) interest b) internal c) repayment

2. The money you borrow from a bank is called a _________________.

a) loaner b) loan c) lone

3. I have to _________________ another loan.

a) take out b) go for c) take in

4. If you'd like to buy a house, you will probably have to take out a _________________.

a) statement b) mortgage c) marriage

5. A _________________ mortgage ensures that your interest rate will not change.

a) variable rate b) fixed level c) fixed rate

6. Your home may be _________________ if you don't keep up repayments on your mortgage.

a) retaken b) repositioned c) repossessed

7. Most banks have two types of personal accounts - checking and _________________.

a) savings b) save c) saver

8. You can _________________ paying account fees if you keep a minimum daily balance of $1000

on your account.

a) access b) avoid c) avert

9. What's the _________________ on my account? It's $450. ( = there's $450 in your account)

a) bail b) money c) balance

10. Usually, higher balances earn higher _________________ .

a) rates b) cash c) levels


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. This account offers easy access, no minimum balance and no monthly _________________.

a) server fee b) service fee c) serve-me-fee

2. A high-yield account "yields" ( = pays) more _________________ than a normal account.

a) interesting b) interim c) interest

3. If your check "_________________", there was probably not enough money in your account to

cover it.

a) binds b) bounces c) burns

4. Many banks currently offer their customers the opportunity to do their banking

_________________. ( = over the internet)

a) online b) inline c) web

5. A person's credit _________________ is a formal evaluation of his/her loan-repayment history or

potential.

a) rating b) level c) rate

6. Informally, having a low credit-rating is referred to as having " _________________".

a) good credit b) insufficient funds c) bad credit

7. A bank will not give you a loan unless you provide some kind of ____________________. ( =

something of value as a guarantee of repayment)

a) collateral b) collocation c) promise

8. If your bank account goes into "overdraft", it means ____________________.

a) you owe the bank money b) the bank owes you money c) your balance is 0

9. A ____________________ loan is a loan backed up with collateral.

a) security b) secured c) secular

10. ____________________ a mortgage or other type of loan can lower the monthly payments owed

on the loan.

a) Reworking b) Redoing c) Refinancing


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. I'm sorry, Mr. Davis, but your check hasn't ____________________ ( = gone through) yet.

a) cleared b) transferred c) claimed

2. Do you have any ____________________ debts? ( = debts that you have not paid off)

a) excellent b) outstanding c) outsourcing

3. You'll have to ____________________ these forms. Once you do that, I'll give them to our bank

manager for approval.

a) fill b) filter c) fill out

4. We'll ____________________ your lost card. No problem.

a) replace b) redo c) remake

5. To ____________________ money to someone's account means to transfer money into someone's

account.

a) wave b) waive c) wire

6. We have to reset your ____________________ number. ( = the secret code for your bank/ATM

card)

a) pine b) PIN c) secret

7. I keep half of my savings in an account, and the other half in a ____________________ box at my

bank.

a) safe-deposit box b) safe-keeping box c) safety box

8. A money market account is a combination checking and savings account, one in which your bank

____________________ your deposited money for you.

a) investigates b) invests c) interests

9. Bankrate.com is a good place to check which banks and credit unions ____________________ for

various accounts.

a) offer the good deals b) offer the best deals c) provide you with best deals

10. Each account has different ____________________ ( = characteristics). You should decide which

____________________ are most important for you.

a) qualities b) figures c) features


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. A ____________________ bank account is one that you share with another person.

a) joined b) together c) joint

2. I think that a business account is more ____________________ to your needs.

a) suit b) suitable c) seeable

3. One of the main duties of a financial ____________________ is to offer a range of non-deposit

investment products and services.

a) counselor b) consultant c) council

4. One of your responsibilities will be to ____________________ ( = put together) weekly and

monthly financial reports for management.

a) compile b) compromise c) control

5. We closely monitor investment activity to ensure customers are receiving accurate investment

______________________. ( = advice)

a) commendations b) compensation c) recommendations

6. Please ______________________ ( = be patient with me). I'm new to investing.

a) bear with me b) think with me c) bear me

7. This investment will yield a higher ___________________. ( = you will make more money with this

investment)

a) return b) cash c) satisfaction

8. My financial consultant helped me with my ___________________ planning.

a) retired b) old-age c) retirement

9. Investors with a ___________________ portfolio have several (or more) different investments.

a) different b) diversified c) diverging

10. Let me ___________________ your account to reflect the changes.

a) update b) append c) inspect


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. Asset ___________________ involves dividing an investment portfolio among different asset

categories, such as stocks, bonds, and cash.

a) allocation b) collocation c) information

2. In banking terms, someone's portfolio is a collection of their ___________________.

a) investments b) investors c) graphic design projects

3. ___________________ investor is more likely to risk losing money in order to get better results.

a) A passive b) A timid c) An aggressive

4. What's the opposite of an aggressive investor?

a) A concerned investor b) A conservative investor c) A cornered investor

5. ___________________ the stock market can be risky, but it often yields higher returns than other

investments.

a) Doing b) Working c) Playing

6. Proponents of diversification believe that you shouldn't put all your eggs ___________________.

a) in one basket b) in one bag c) in one backpack

7. A mutual fund is a form of ___________________ investment that pools money from many

investors and invests their money in stocks, bonds, and other securities etc.

a) collective b) collected c) collated

8. A commodity is something that is relatively easily ____________________. ( = examples of this

are crude oil, sugar, gold, etc.)

a) trained b) traced c) traded

9. Whenever I __________________ ( = notice) a trend, I let my clients know about it.

a) view b) spot c) sport

10. What are the __________________ risks associated with this approach?

a) money-losing b) financial c) financier


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. Last July's crisis sent financial markets into a ___________________. ( = they went down

considerably)

a) conundrum b) tailspin c) crisis

2. John A. Thain is often credited with ___________________ the New York Stock Exchange.

a) refurbishing b) revitalizing c) renovating

3. He really turned this business ___________________ = He really made a big difference/

improvement.

a) anew b) along c) around

4. The new direction ___________________ among investors. ( = made investors very nervous)

a) nerved up b) fueled anxiety c) made anxious

5. A year after he arrived, he ___________________ a deal to merge with a rival bank.

a) expressed b) experienced c) executed

6. He took a ___________________ ( = agreed to earn less money) to work here.

a) pay cut b) salary increase c) payback

7. In finance, a "writedown" refers to the process of reducing the book value of an asset because it is

___________________ ( = worth too much) compared to the market value.

a) overvalued b) undervalued c) valued

8. That bank did better than was expected last year because it took risks that it didn't fully

___________________ ( = let people know about).

a) discuss b) close c) disclose

9. Banks usually ___________________ higher rates on long-term loans.

a) charge b) in charge c) provide

10. Great news! Our bank is now ___________________ higher rates of return on certain savings and

checking accounts.

a) offering b) charging c) practicing


permission.


ANSWERS:

1) b 2) b 3) c 4) b 5) c 6) a 7) a 8) c 9) a 10) a


Business English Training | Topic: Modern Business Letters in English 1


1. We're writing you in __________________________ to (= about) the email we received on...

a) regards b) regarding c) view

2. __________________________... = On the other hand...

a) Conversely b) Regrettably c) Incredibly

3. I received your email, in which you __________________________ (= described in detail) your

plan to launch the product by next March.

a) dated b) mentioned c) outlined

4. Sorry for __________________________ back to you so late. = Sorry for the late response.

a) coming b) getting c) responding

5. Let's ___________________________ ( = arrange) a meeting for Friday.

a) make up b) think up c) set up

6. At the present time... = At ___________________________ time...

a) this b) current c) now

7. We usually ____________________ ( = communicate with) clients directly.

a) deal with b) delve into c) dole out

8. It would really __________________ if you could send me some additional information.

a) aid me out b) find it helpful c) help me out

9. I believe we should take a different ___________________________ = I think we should do

something different.

a) action item b) course of action c) action plan

10. I've ___________________________ ( = examined) your payment history, and I did notice the

discrepancy that you mentioned.

a) locked into b) looked into c) loaned out


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. This is the best way of __________________________ (= making sure) that everyone knows

what's going on.

a) ensuring b) providing security c) detailing

2. I'm attaching an __________________________ ( = detailed) list of damages.

a) adequate b) itemized c) assertive

3. We'll require 20% of the total payment __________________________ ( = in advance), and the

rest upon delivery of the merchandise.

a) upfront/ up front b) in front c) at the front

4. I haven't had a chance to __________________________ (= look over) your file yet.

a) reveal b) review c) revive

5. I'm going to ___________________________ ( = send) your email to my supervisor.

a) upfront/up-front b) click c) forward

6. I'll be able to ___________________________ you a price ( = give you an estimate) by Friday.

a) quota b) guess c) quote

7. Could you tell me more about the steps ____________________ in this process? ( = steps that

make up this process)

a) involved b) interested c) unveiled

8. Orders are usually processed __________________ ( = in the span of) two business days.

a) with b) within c) find it helpful

9. How long does it ___________________________ ( = usually) take to produce 1,000 bags?

a) casually b) simply c) normally

10. Unfortunately, we don't ___________________________ any discounts at this time.

a) offer b) dish out c) submit


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. We __________________________ (= offer) a discount of 10% on orders of 1,000 or more.

a) prove b) prevail c) provide

2. We __________________________ that the merchandise will be delivered in 2 business days. =

We promise that you will receive the merchandise in 2 business days.

a) warrantee b) guarantee c) warrant

3. If you require more information, please don't __________________________ to contact me.

a) stop b) hesitate c) cut short

4. __________________________ to contact me if you have any other questions.

a) Feel free b) Feel freedom c) Be free

5. I'm writing to let you know that the meeting has been ___________________________ to 4:00

PM. ( = The start of the meeting has been delayed until 4:00 PM.)

a) pushed forward b) pushed aside c) pushed back

6. Let me go over some of the recent ___________________________. ( = some of the things that

have happened recently)

a) developments b) devaluations c) diagrams

7. I'm not ____________________ to provide that information. = I can't provide that information

(usually because of legal reasons).

a) at liberty b) at ease c) at all

8. I look __________________ to your response. = I'll be awaiting your response.

a) ahead b) in the future c) forward

9. I would appreciate your help in this ___________________________.

a) idea b) matter c) email

10. Hopefully we'll be able to ___________________________ ( = clear up/come to a decision

about) this issue in the upcoming week.

a) resolve b) resize c) reciprocate


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a


Business English Exercise | Topic: Corporate Buzzwords/Jargon 1


1. Well you've really got to hit the _____________________, Matt ( = to start working hard

immediately). There's no time to waste!

a) ground running b) ground falling c) floor running

2. Moving _____________________, ( = in the future) you'll be in charge of this project.

a) forward b) foursome c) forehead

3. Mary, I don't feel like we're on the _____________________ here.

a) same boat b) same wave c) same page

4. Let's _____________________ ( = talk) tomorrow.

a) intermingle b) interface c) interfere

5. I'll take that _____________________ = We'll talk about that after the meeting.

a) off-scale b) online c) offline

6. I'm super busy right now, I'll _____________________ with you tomorrow.

a) touch base b) touch bars c) touch face

7. I don't have the _____________________ ( = time) to take this on right now.

a) bandwidth b) band-aid c) banner

8. My plate is _____________________. = I'm really busy.

a) filled b) round c) full

9. Let's _____________________ ( = analyze financial data) and see how they look.

a) ride the numbers b) run the numbers c) run the digits

10. We've got to think _____________________. = We have to come up with some innovative

solutions/ideas.

a) outside the cube b) outside the box c) out of the boxes


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. Let's all meet and get our _______________________. ( = make sure we're well organized/

efficient)

a) ducks in a row b) dogs in a row c) ducks in a lake

2. Paul, _______________________ me ( = contact me) next week about the sales report.

a) pong b) ping c) pang

3. Well, that's a pretty good idea. Let's send it _______________________. ( = let's show it to upper

management)

a) up the flagpole b) up the river c) up the creek

4. _______________________ is the corporate way of saying "things that have to be done".

a) Act items b) Action items c) Action things

5. The term "to _______________________" should not be used to mean "to go back to something"

unless you're a cowboy.

a) circle back b) go back c) circle back around

6. Presently, anyone who uses the word _______________________ to mean "enthusiastic", "active",

etc., can easily become a laughing stock.

a) reactive b) attractive c) proactive

7. In the modern business world, people aren't used, they're _______________________.

a) leveraged b) leveled c) led-on

8. Actually, in many an office environment, people aren't even people anymore - they're

_______________________.

a) resourceful b) resources c) resonance

9. Let's put that in the _______________________. = Let's not worry about that right now.

a) parking b) garage c) parking lot

10. You have to take _______________________ of this process. ( = You are responsible for this

process)

a) ownership b) own c) a break


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. We've got to make sure everyone is ____________________ for ( = everyone agrees to) our final

implementation

a) on the board b) on board c) on the boat

2. Paul, Javier, you guys are going to ____________________ on this. ( = You guys will be working

together on this)

a) tag b) tag each other c) tag team

3. Well, we just got our ____________________ orders. ( = instructions)

a) march b) marching c) margin

4. A characteristic of a service or product that raises its perceived value is known as a "value-

____________________".

a) add b) addition c) addict

5. Technology is a shifting ____________________. ( = Technology is something that always

changes)

a) paradigm b) parachute c) pear

6. Let's ____________________ = Let's talk

a) diagram b) diatribe c) dialogue

7. We're going to have to ____________________ ( = tell the truth) and let him know we are five

weeks behind schedule.

a) open the kimono b) open the door c) let loose the iguana

8. This initiative will create the ____________________ needed to take our business to the next

level.

a) synergy b) symbiosis c) sanctity

9. This kind of corporate office jargon is sometimes referred to as ____________________.

a) babble b) officespeak c) eloquent speech

10. To "get the ball ____________________" means to start something.

a) to roll b) going c) rolling


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c


Business English Exercise | Topic: Contracts/Contract negotiations 1


1. Generally speaking, it's not wise to accept a contract on the __________________________. ( =

right away/ when you are shown the contract)

a) sport b) spat c) spot

2. I told him I'd get __________________________ with an answer the following day.

a) up b) back c) out

3. I'm not really happy with the __________________________ of this contract.

a) terminology b) terms c) termites

4. To do something that goes against the terms of a contract is known as

"__________________________" the terms of a contract.

a) breaching b) bashing c) beating

5. We __________________________ a contract with them = We signed a contract with them

a) turned over b) came along c) entered into

6. "Small __________________________" refers to the fine details of a contract, many of which are

typed in a smaller __________________________ than the rest of the contract, hence the name.

a) print b) printer c) printing

7. This contract can be __________________________ ( = ended) by either party.

a) terminated b) stopped c) quit

8. Could you please confirm that __________________________?

a) by writing b) writing c) in writing

9. This is the __________________________ ( = typical, normal) contract that we give to all our

employees.

a) standing b) standard c) standards

10. I need to __________________________ before signing it.

a) have our legal expert look at this b) have a look from our legal expert c) our legal expert will

look at this


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. Almost any part of a contract can become a __________________________ of negotiation. ( =

can be negotiated)

a) point b) thing c) success

2. The most successful negotiators are the ones who are __________________________ for a

negotiation.

a) mostly prepared b) most prepared c) a lot of preparation

3. We just want to make sure that this is __________________________ to both of us.

a) advantage b) advantages c) advantageous

4. We have to __________________________ ( = define) who is responsible for covering shipping

costs.

a) stipulate b) stimulate c) simulate

5. Every business relationship requires a little __________________________.

a) take-and-give b) to-give-to-take c) give-and-take

6. Because of my limited work experience, I didn't have a lot of __________________________

power ( = I couldn't ask for too much) during the salary negotiations.

a) bargain b) bargaining c) bartering

7. That is not something I'm __________________________ to negotiate.

a) willing b) wanting c) desiring

8. Let's __________________________ ( = think of/ define) a figure that will be acceptable to both

of us.

a) come out with b) come up with c) get in with

9. We have made a lot of __________________________ already. ( = we have already accepted

many of your terms)

a) consent b) concessions c) connections

10. To meet someone "__________________________" means to make a compromise with

someone. ex. We're willing to meet you __________________________ on this point.

a) half-road b) half-heartedly c) half-way


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. I really believe that it is in our company's __________________________ ( = it would be

beneficial for our company) to sign this contract.

a) good interest b) best interest c) best practices

2. Negotiation frequently involves compromise. Too much __________________________, however,

can be a bad thing.

a) fluctuation b) flexing c) flexibility

3. Many negotiators __________________________ ( = develop) their own contracts before entering

into negotiations.

a) write in b) write up c) write out

4. We need to __________________________ ( = clearly define) this point - it's a little ambiguous.

a) clarify b) clarity c) clear

5. I'm not too __________________________ on what you mean by that. = I don't really understand

what you mean by that.

a) clear b) clarity c) clarify

6. You will see that this contract __________________________ all the terms that we agreed upon

during negotiations.

a) produces b) promotes c) includes

7. He came into negotiations with a __________________________ list of items. ( = a list of items

arranged by priority)

a) prioritized b) priority c) prior

8. Our estimate was based on the __________________________ for proposal (RFP) that we

received from them on August 20th.

a) request b) requirement c) recourse

9. A "__________________________" is an important point (for one or more parties) that, if not

agreed upon, will mean that the contract will not be signed.

a) deal-burrier b) deal-breaker c) contract-breaker

10. Would it be possible to __________________________ ( = get rid of/ not include) these fees?

a) wave b) waif c) waive


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. When you __________________________ an item, you try to get someone to change something

about it. Ex. "They would like to __________________________ the fees."

a) rename b) renovate c) renegotiate

2. I wanted to negotiate __________________________ certain amenities ( = benefits) to be

included on the contract.

a) that b) for c) with

3. They agreed to these points, but __________________________ we had to give up some of our

demands.

a) in a return b) in return c) to turn around

4. To negotiate certain points "__________________________" means to make sure that they do not

appear on the contract.

a) away b) in c) up

5. What happens if they fail to __________________________ with ( = if they go against) the terms

of the contract?

a) complete b) complain c) comply

6. You will see that this contract __________________________ all the terms that we agreed upon

during negotiations.

a) includes b) produces c) promotes

7. The contract was annulled, because one of the parties failed to __________________________

several key specifications.

a) meet b) make c) mate

8. A __________________________ is a distinct stipulation (or provision) in a contract.

a) fragment b) bit c) clause

9. A term such as "significant progress" is ambiguous. It's open to __________________________.

a) interpreters b) interpretation c) translation

10. This contract __________________________ ( = makes certain) that your company will be the

sole provider of catering services for our events.

a) ensures b) issues c) endures


permission.


ANSWERS:

1 c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a


Business English Vocabulary Practice | Topic: Employment counter offers 1


1. My new job offers more growth __________________________.

a) potency b) patents c) potential

2. I __________________________ decline your offer.

a) with respect b) respectfully c) am respected

3. Everyone should know how to __________________________ ( = deal with) a counteroffer.

a) take out b) handle c) hand out

4. Some people think that it is a ___________________________ to accept a counter offer from your

present employer.

a) bad idea b) bad news c) bad luck

5. An employee who resigns will most likely always be ___________________________ as a security

threat, and as being disloyal.

a) persuaded b) persuasive c) perceived

6. Employees who accept a counteroffer are often the first ones who get

___________________________ (by the company) when times get tough.

a) laid off b) quit c) resigned

7. Many see a counteroffer as a way for a company to buy ___________________________. It stalls

your departure while they look for someone to replace you.

a) time b) loyalty c) work

8. He was really ___________________________, but I still declined.

a) pervasive b) perceived c) persuasive

9. My boss made some ___________________________ ( = agreed to some of my terms), but it

wasn't enough to prevent me from leaving the company.

a) connections b) concessions c) conceptions

10. This offer is ___________________________. = I am tempted to accept this offer.

a) tempting b) tempted c) attempting


permission.


ANSWERS:

1 c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. If someone sees you as a "fidelity risk", it means you are perceived as not being

___________________________.

a) lazy b) loyal c) a liar

2. Many employees are ___________________________ ( = laid off/fired) within a year of signing a

counteroffer.

a) let go b) let up c) let down

3. When I ___________________________ to resign, they offered me a higher salary.

a) treated b) threatened c) drafted

4. A lot of the things he said were very ___________________________. (= unclear, could be

interpreted in a variety of ways)

a) ambiguous b) unambiguous c) in ambiguity

5. I have carefully considered the ___________________________ ( = benefits/ positive aspects) of

the two positions and have decided to go with the new one.

a) merits b) factors c) fine print

6. Make sure you resign ___________________________.

a) by paper b) in paper c) in writing

7. I let my boss know that I had ___________________________ ( = I was not interested) in a

counter-offer.

a) no desire b) no interest c) no concern

8. If you provide your employer with a list of ___________________________, you are providing a

list of things that you are/were not happy with at your job.

a) grievances b) statistics c) merits

9. He decided to ___________________________ at his job. = He decided to keep working at his

present job.

a) stay up b) stay out c) stay on

10. Most career advisors ___________________________ accepting a counter-offer. In fact, many

feel that accepting such an offer can seriously hurt your career.

a) give advice against b) present advice not c) advise against


permission.


ANSWERS:

1) b 2) a 3) b 4) a 5) c 6) a 7) b 8) c 9) c 10) a


Business English Practice l Topic: Language used in cover letters 1


1. I'm writing ____________________ your advertisement in the Los Angeles Times.

a) in response to b) to respond at c) in respond to

2. I'm writing to ____________________ the possibility of employment with your company.

a) inquire about b) inquest about c) question

3. I have a ____________________ deal ( = a lot) of experience in (sales, web development, making

folk-art, etc.)

a) big b) large c) great

4. I'm a ____________________ motivated self-started.

a) high b) highly c) height

5. I have been ____________________ ( = formally or informally commended) for my ability to

manage others.

a) noticed b) notified c) recognized

6. I would very much like to meet with you ____________________ to discuss this position.

a) in person b) personal c) for a chat

7. I would very much like to meet with you to discuss this position ____________________.

a) in detail b) in details c) details

8. I will call you on Tuesday to arrange a ____________________ meeting.

a) eye-to-eye b) nose-to-nose c) face-to-face

9. My main area of ____________________ is ( = what I know/do best is) ...

a) expert b) expertise c) experienced

10. As the ____________________ CV/resume illustrates ( = shows) ...

a) closed b) enclosed c) encapsulated


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. My academic training combined with my ____________________ work experience make me an

excellent candidate for this position.

a) previous b) before c) precious

2. This experience ____________________ me with complete confidence in my professional ability.

( = made me feel confident about what I do)

a) insulted b) instilled c) installed

3. I am completely ____________________ in Spanish.

a) fluid b) flowing c) fluent

4. I have a very good ____________________ of quality assurance.

a) understanding b) comprehend c) understand

5. I developed strong ____________________ communication skills while working as a customer

service representative for Bell South.

a) verbose b) speaking c) verbal

6. During the ____________________ ( = span) of my career ...

a) life b) course c) lifeline

7. I believe that I could be ____________________ asset to your organization.

a) a valuable b) a value c) valuable

8. Please contact me at your ____________________ convenience.

a) early b) earliest c) earlier

9. I graduated in June with a B.A. in Sociology ____________________ University of Georgia.

a) from b) from the c) at the

10. Most recently, I have been working as a representative for a major pharmaceutical company,

presenting and ____________________ various pharmaceutical products to potential clients.

a) making promotions b) doing the promotions c) promoting


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. Because of the small size of this company, I have been ____________________ to and

participated in most aspects of managing a business.

a) averse b) exhibited c) exposed

2. ____________________ a Web Developer with MasterCard ( = when I was working as a WD at

MasterCard), I was responsible for updating and maintaining all of the corporate websites.

a) Since b) As c) Like

3. I ____________________ the development of ( = I helped develop) several prominent products.

a) spoke about b) assisted in c) included

4. I believe that the ____________________ of my education, work experience, and personal

interests make me an ideal candidate for this job.

a) combination b) union c) unification

5. An ideal candidate = A ____________________ candidate

a) good b) decent c) perfect

6. As I ____________________ ( = said, mentioned) earlier...

a) indicated b) vindicated c) appointed

7. Please don't ____________________ ( = feel free) to contact me with any further questions.

a) hesitate b) a value c) valuable

8. I look forward to ____________________ your reply.

a) the reception of b) receive/get c) receiving/getting

9. My education and employment background are ____________________ ( = suitable) for the

position.

a) appalling b) appropriate c) appealing

10. Some of my ____________________ ( = tasks, etc.) included designing and testing the user

interface of the company's corporate intranet.

a) responsibilities b) responses c) respectability


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. I've done a bit of ____________________ about your company. = I have studied, found out about

your company.

a) research b) looking c) searching

2. As the school's main psychiatrist, I ____________________ ( = advised) teenagers about a variety

of personal concerns.

a) concealed b) counseled c) consolidated

3. In ____________________,... = What's more/Also,... *used when you want to give more

examples of something

a) addendum b) adding c) addition

4. work ____________________ = employment history

a) background b) groundwork c) review

5. My previous job required me to ____________________ intermediary between the brokers and the

investors.

a) act the b) act like an c) act as an

6. This is my ____________________ ( = main, principal) area of interest.

a) prime b) primary c) primordial

7. I am ____________________ ( = especially) interested in animal rights.

a) particularly b) essentially c) intuitively

8. I am seeking to ____________________ myself with... = I am looking to get a job with...

a) assert b) align c) assist

9. invaluable = ____________________

a) not valuable b) very valuable c) somewhat valuable

10. I believe that I can be of ____________________ ( = help, assistance, etc.) to both your

company and your clients.

a) goodness b) benevolence c) benefit


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c


Business English Practice l Topic: Sending/receiving email 1


1. Could you please _____________________ that email that you got from Frank.

a) forward me b) forward to me c) forward it to me

2. When you send your report to Tom, make sure to ______________________ me as well.

a) forward b) copy (or cc - pron. "seesee") c) send

3. Somehow your email ended up in my ______________________ folder.

a) trash mail b) bad mail c) junk mail

4. You must have ______________________ my message by mistake.

a) deleted b) delete c) destroyed

5. Sending someone a "hidden" copy of an email is known as:

a) cheating b) cc-ing someone (pron. seeseeing someone)

c) bcc-ing someone (pron. beeseeseeing someone)

6. To send something by mistake = To send something ______________________.

a) by chance b) by accident c) by error

7. You should always use appropriate, businesslike language in all ______________________

communications.

a) electronic b) electric c) electrode

8. I thanked him for his ______________________. ( = answer)

a) replication b) reply c) replay

9. Many big companies have a system which ______________________ ( = keeps track of/ checks)

their employees' email.

a) monitor b) monitors c) looks

10. I didn't get that ______________________. ( = file that is attached to a message)

a) attack b) copy c) attachment


permission.

Business English Practice l Topic: Sending/receiving email 1

ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c


Business English Practice l Topic: Financial aid (for students, etc.) 1


1. This year, there is less __________________________ ( = aid) available to first year college

students.

a) assumption b) assertion c) assistance

2. Make sure you __________________________ ( = complete) the application carefully. Mistakes

can be very costly.

a) fill at b) fill out c) fill on

3. In the United States, the "Free Application for Federal Student Aid" is a good first

__________________________ in trying to get financial aid.

a) leap b) step c) go

4. Private __________________________ are also available for students with a high GPA. ( = grade

point average)

a) scholarships b) scholars c) scholastics

5. I completed the application, but I don't think that I'm __________________________ ( = I don't

think I qualify) for aid.

a) legible b) elected c) eligible

6. Completing financial assistance forms is a real _______________________. ( = is very

problematic)

a) hassle b) tassel c) castle

7. The new aid rules provide more money for __________________________ ( = poorer) students.

a) needy b) needful c) needed

8. Our aid is fairly __________________________. ( = we don't have a lot of financial aid to give)

a) limitless b) limiting c) limited

9. These scholarships are granted on a first-come, first-__________________________ basis.

a) saved b) served c) solved

10. A pretty large amount = A __________________________ amount

a) substantial b) subversive c) subtracted


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. Due to the high cost of education, children from better-__________________________

( = wealthier) families sometimes also need financial aid.

a) steeled b) heeled c) keeled

2. We determine your family's need based on a complicated __________________________ that

takes into account a lot of different factors.

a) form b) formality c) formula

3. When will you let us __________________________?

a) to know b) know c) to find out

4. Can I call you to check the __________________________ of my application?

a) status b) state c) step

5. Do I have to __________________________ you with proof of my income/investments?

a) prolong b) promote c) provide

6. What is the __________________________ ( = last day) for filing the application?

a) deadline b) death line c) debt line

7. The federal financial aid formula takes into account two main factors - assets ( = what you own)

and __________________________ ( = what you make/earn).

a) cash b) paychecks c) income

8. Do I have to __________________________ ( = write down/include) my retirement assets?

a) list b) last c) lose

9. __________________________ means "per year".

a) Anomaly b) Annually c) Annulled

10. Do not include these in the __________________________ of your assets. ( = when you

count/sum up your assets)

a) calculation b) collocation c) contraction


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) c 6) a 7) c 8) a 9) b 10) a


Business English Practice l Topic: Global sourcing 1


1. Global sourcing helps companies _________________________.

a) saving money b) (to) save money c) to retain money

2. The process of __________________________ is similar to global sourcing, but it refers to finding

the cheapest services, not products.

a) out-serving b) sourcing out c) outsourcing

3. Eastern Europe is not it our primary market, it's a _________________________ market for our

company.

a) second-level b) second-tier c) second

4. Right now, we're in the process of identifying several _________________________

( = important) global suppliers.

a) key b) great c) keyed

5. We're not happy with our current supplier. We have to pursue _________________________ ( =

other) supplier sources.

a) alternate b) altered c) allotted

6. IPO _________________________ "international procurement organization".

a) stands b) signifies c) stands for

7. Global sourcing has helped our company to reduce costs _________________________.

a) by 10% b) 10% c) in 10%

8. Foreign suppliers are often referred to as "_________________________" suppliers.

a) offshore b) offline c) off-limits

9. When considering global sourcing options, it's important to ensure that price savings don't come

_________________________ quality.

a) instead of b) at the cost of c) in light of

10. More and more companies are using global sourcing = Global sourcing is

_________________________.

a) on the up b) going up c) on the rise


permission.

Business English Practice l Topic: Global sourcing 1

ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c


Business English Exercise | Topic: Greenification 1


1. Greenification refers to making a company's practices, work environment, or products more

environmentally ____________________.

a) friendly b) friends c) like a friend

2. One way to make a company more environmentally responsible is to use ____________________

power ( = energy obtained from the sun/sunlight) instead of regular electricity.

a) electrical b) solar c) sun

3. "______________________" means processing used materials into new products to prevent waste.

a) Sustainability b) Recycling c) Reproduction

4. "___________________________" refers to using a natural resource so that it will also be availabe

for future generations.

a) Recycling b) Sustainability c) Reproduction

5. Customers are often willing to pay a _____________________ ( = higher) price for organic goods.

a) proper b) prevalent c) premium

6. We want to make sure that this company does not cause a negative

__________________________ ( = effect) on the environment.

a) cause b) load c) impact

7. These new policies will help our store to be more energy __________________________. ( = less

wasteful of energy)

a) efficient b) evasive c) eventful

8. A "__________________________" resource is one that can be re-grown, produced again, etc.

a) wasteful b) renewable c) good

9. Our office recently installed a water __________________________ system, so we no longer buy

bottled water.

a) filling b) fill-up c) filtration

10. Noise __________________________ ( = excessive noise in the work environment) is another

factor to consider when greenifying one's place of work.

a) pollution b) policy c) politics


permission.

Business English Exercise | Topic: Greenification 1

ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a


Business English Training l Topic: Job interview terms/expressions 1


1. When did you start your current ____________________ ( = job)?

a) position b) place c) work

2. I left my last job because I felt that they didn't recognize my ____________________.

a) accomplishments b) accommodations c) acclimation

3. I've always been a team ____________________. ( = I've always worked well with other people)

a) play b) worker c) player

4. I believe I'm a good ____________________ for this position.

a) fitness b) fit c) man

5. Tell me a little about your ____________________ job. ( = your last job)

a) past b) finished c) previous

6. I developed good communication skills ____________________ as a customer service

representative.

a) while working b) when working c) by working

7. What does "rep" stand for?

a) representative b) republican c) reprimand

8. You shouldn't discuss salary until the interviewer ____________________. ( = starts talking about

it)

a) brings up b) brings it on c) brings it up

9. An interviewer might ask you what your "salary ____________________" are. This is the formal

way of asking how much money you require.

a) needs b) requirements c) desires

10. Many companies want to hire someone who can ____________________ well.

a) take pressure/stress b) handle pressure/stress c) get pressure/stress


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. I had a good working relationship with my ____________________ ( = boss).

a) supervisor b) superior c) superintendent

2. During an interview, you might be asked to describe how you ____________________

( = resolved) a difficult situation.

a) dealt b) dealt with c) went through

3. We need someone who can work under minimum ____________________.

a) supervision b) supervisor superior

4. Instead of using the word "difficult" to describe something, you should use a more positive word

like:

a) really hard b) challenging c) awful

5. Is there an ___________________ of which you are particularly proud?

a) action b) atonement c) achievement

6. An interviewer will ask you about your strengths, but might also ask about your

___________________.

a) challenges b) week c) weaknesses

7. I was ___________________ for developing the company's intranet.

a) responsible b) made c) responsive

8. Some of my ___________________ included helping customers, filing complaints, and dealing with

emergency situations.

a) jobs b) duties/ responsibilities c) activities

9. When someone asks you to "outline your experience" they want you to:

a) forget about your experience b) brag about your experience

c) talk about your experience

10. Things/activities done on your free time (hobbies, etc) are known as " ___________________

activities".

a) extracurricular b) extra c) extraneous


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. You should always make the employer feel like you have ___________________.

a) much to give b) a lot to offer c) to offer

2. The interviewer asked me if I'm good at meeting __________________. ( = getting things done at

the required time)

a) borders b) new people c) deadlines

3. Did you send a __________________ letter to the person who interview you?

a) thanks b) thank-you c) thanks-a-lot

4. When an employer asks you how you see yourself five years from now, s/he wants to know about

your __________________.

a) career goals b) working goals c) work ideas

5. Can you explain the __________________ ( = missing time) in your employment history?

a) gap b) blank c) space

6. Do you prefer working alone or __________________?

a) in team b) with a team c) in a team

7. The employer asked Karen about what motivates her to "go the extra mile" on a project. In this

context, to "go the extra mile" means __________________:

a) to do more than is necessary b) to become very tired c) to run hard

8. I'm sorry but you're just not ___________________ enough for this position.

a) qualified b) qualification c) quality

9. When you make the decision to leave a job it's called "quitting" - When your boss makes that

decision because of something bad that you've done, it's called "being ___________________". ex.

John was ___________________ for stealing a stapler.

a) fire b) fired c) thrown

10. When you are told to leave a job because there's not enough work, money, etc. to keep you there,

it's called "being ___________________."

a) left b) fired c) laid off


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. "What is your greatest weakness?" is an example of a _____________. You're actually supposed to

talk about a strength, but make it sound like a weakness.

a) trick question b) fake question c) crazy question

2. I was impressed with the last _____________. He knew a lot about our company.

a) application b) potential worker c) candidate

3. I'm already _____________ with ( = I already know) some of these issues.

a) familial b) familiar c) in-the-know

4. "_____________ to your interview" means "before your interview."

a) Previously b) Prior c) Ahead

5. I was _____________ ( = expecting) that question, so I answered it perfectly.

a) anticipating b) guessing c) awaiting

6. _____________ questions = Typical questions

a) Underhanded b) Medium c) Standard

7. You should never _____________ ( = criticize) previous employers.

a) badmouth b) talk back to c) talk around

8. Men are often advised to wear _____________, dark shoes to an interview.

a) shined b) shining c) spotless

9. I brought some _____________ ( = additional) copies of my CV.

a) added b) extra c) extraneous

10. Managers should have strong _____________ skills.

a) lead b) leader c) leadership


permission.


ANSWERS:

1) a 2) c 3) b 4) b 5) a 6) c 7) a 8) a 9) b 10) c


Business English Exercise | Topic: FINANCE - Jobs in finance 1


1. A __________________________ is someone who buys and sells stock.

a) stockbroker b) stock-seller c) insurance broker

2. An insurance broker will help you find the best insurance __________________________ at the

best price.

a) politics b) policy c) tax

3. An tax consultant is someone who can __________________________ you on how to pay less tax.

a) advise b) advance c) advocate

4. A tax-__________________________ (or "IRS auditor" in the USA) is someone who makes sure

that you're paying enough taxes.

a) official b) inspector c) broker

5. A company's finance _________________ (also known as a CFO) is usually that company's chief

accountant.

a) official b) boss c) director

6. A bank _______________________ is a bank employee who deals directly with most customers.

a) guard b) inspector c) teller/cashier

7. A bank manager is the person responsible for a particular _______________________ of a bank.

a) branch b) building c) inspection

8. A financial advisor is someone who advises people on how to __________________________ their

finances. ( = financial affairs)

a) advise b) manage c) keep

9. My __________________________ always prepares my tax return for me.

a) trader b) inspector c) accountant

10. A venture capitalist is basically _________________________.

a) an investor b) an accountant c) a manager


permission.

Business English Exercise | Topic: FINANCE - Jobs in finance 1

ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a


Business English Training l Sales and marketing - Choose the right synonym 1


1. There has been a drop in sales. = Sales have _________________.

a) creased b) downed c) increased

2. Sales have increased for three years _________________. = Sales have increased for three years

in a row.

a) even b) straight c) forward

3. You have to market these particular attributes. = You have to market these particular

_________________.

a) qualifiers b) qualifications c) qualities

4. We shouldn't use the same old strategies. = We should __________________ using the same old

strategies.

a) avoid b) averse c) avert

5. Thanks to smart planning, we have __________________ another crisis. = Thanks to smart

planning, we have thwarted another crisis.

a) put forth b) unveiled c) averted

6. We shouldn't rule that out as an option. = We should still _________________ that an option.

a) reject b) consider c) contain

7. The figures are down from January. = The _________________ are down from January.

a) numbers b) numerals c) mathematics

8. Our company has seen 10 years of uninterrupted growth. = Our company has seen 10 years of

_________________ growth.

a) sporadic b) steady c) stagnant

9. We should market this product as being durable and dependable. = We should market this product

as being _________________ and dependable.

a) study b) sturdy c) studious

10. We need to develop a new strategy. = We need a new _________________.

a) appraisal b) approval c) approach


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. You should change that color. = You should _________________ that color with another one.

a) redo b) replace c) revert

2. This brand is known around the world. = This brand is world-_________________.

a) known b) famed c) famous

3. Will this brand be marketed all over the world? = Will this brand have a global

_________________?

a) approach b) scope c) interest

4. This particular campaign isn't doing so well. = This particular campaign is __________________ .

a) struggling b) streaming c) stellar

5. The market is __________________ with these types of products. = The market is already full of

these types of products (There isn't any room for another one).

a) saturated b) satisfied c) happy

6. We want to make sure that this new message doesn't __________________ what we've been

saying before. = We don't want the new message to be at variance with the previous one.

a) consider b) contemplate c) contradict

7. Give me a couple of days to ___________________ this strategy. = Give me a couple of days to

think about this strategy.

a) contemplate b) contain c) contradict

8. This type of mistake can have serious _____________________. = This type of mistake can have

serious consequences.

a) repercussions b) reprieves c) reprimands

9. This, for example, is the marketing plan from last year. = This, for _________________, is the

marketing plan from last year.

a) instant b) instance c) sure

10. We need to create a consistent brand _________________. = We need to create a corporate

image that doesn't change.

a) attitude b) clout c) platform


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. We'd like to change consumers'_________________ of our brand. = We would like to change how

consumers see our brand.

a) perception b) review c) reevaluation

2. These types of products are becoming _________________ popular. = These types of products are

becoming more and more popular.

a) incredibly b) increasingly c) impossibly

3. Our market researchers have determined that this is an effective approach. = Our market

researchers have come to the _________________ that this is an effective approach.

a) conclusion b) condition c) coincidence

4. It's not easy to _________________ the outcome of this campaign. = It's not easy to know in

advance what the outcome of this campaign will be.

a) pursue b) predict c) prevent

5. The next step is to ________________ the results. = The next step is to measure/evaluate the

results.

a) gather b) inquire about c) gauge

6. Who is going to be the lead on this project? = Who is going to be in __________________ of this

project?

a) head b) front c) charge

7. Which approach do you recommend? = Which approach do you ___________________?

a) suggest b) exaggerate c) subdue

8. We shouldn't _______________ the importance of these recent developments. = We shouldn't

overemphasize the importance of these recent developments.

a) exacerbate b) exaggerate c) exercise

9. He _______________ to bring up the important issues. = He didn't bring up the important issues.

a) fell b) folded c) failed

10. A new business prospect = A _________________ customer/client

a) potential b) potent c) patented


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a



Choose the correct response to complete each of the following sentences: 1. He was _________________ a product we were not interested in. = He was trying to sell us a product we were not interested in.

a) pitching b) evaluating c) examining

2. There are more effective ways to _________________ prospective customers to buy our products. = There are more effective ways to convince prospective customers to buy our products. a) persuade b) persist c) pursue

3. The results of the research _________________ me to take a different approach. = After seeing the results of the research, I decided to (I had to) take a different approach. a) promoted b) promised c) prompted 4. To _________________ an idea = To make an idea fail/ To reject an idea a) sell b) sink c) stress

5. Our customers don't like it when we ____________ things down for them. = Our customers don't like it when we oversimplify things for them in order to make them easier to understand. a) dome b) do c) dumb

6. Why can't he ever answer a question directly? = Why does he always talk __________________ a question? a) around b) about c) over

7. How do you plan to _________________ this campaign? = What changes do you plan to make to this campaign? a) restructure b) resolve c) reorder 8. To take a _________________ view = To not be overly optimistic.

a) captured b) callous c) cautious 9. What kind of _________________ will this have on sales? = How will this affect sales? a) income b) impact c) interest 10. National advertising will be negatively _________________. = This will have a negative effect on

national advertising.

a) effective b) affected c) efficient © 2009 BusinessEnglishSite.com - Free to use at home and in classrooms. Please do not repost online without permission.


ANSWERS: 1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b



Choose the correct synonym for each of the bolded words/expressions:

1. web campaigns = _________________ campaigns

a) online b) inline c) screen

2. catering to these types of customers = _________________ these types of customers

a) providing services for b) unwillingly servicing c) overcharging

3. increased level of interaction = increased level of _________________

a) coercion b) competition c) communication

4. online video providers are getting in on the race = online video providers are

_________________

a) not doing too well b) entering the market c) running

5. the traditional 30-second TV spot = the traditional 30-second TV _________________

a) pause b) channel c) commercial

6. to engage the viewer in the online-viewing experience = to __________________ the viewer in

the online-viewing experience

a) involve b) invest c) invoke

7. these ads are _________________ made for the online channel = these ads are expressly made

for the online channel

a) specifically b) remotely c) carefully

8. to improve ad relevance = to improve ad _________________

a) awareness b) budgets c) pertinence

9. _________________ video technology = personalized video technology

a) derogatory b) customized c) modern

10. a brand experience that a customer will remember = a _________________ brand experience

a) plausible b) memorable c) forgettable


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b


Business English Practice Quiz | Topic: MARKETING: General vocabulary 1


1. Cell phone market ______________ is at 100% in many European countries.

a) penetration b) penalty c) penance

2. I'm doing an ______________ of consumer trends in cellular markets such as Japan.

a) analysis b) analyze c) analytics

3. Every marketer should have an idea of how to build strong ______________.

a) names b) ideas c) brands

4. We plan to ______________ this product in the Spring of 2009.

a) lunch b) launch c) lynch

5. The process of gathering, recording and analyzing of data about customers, competitors and the

market is called market ______________.

a) review b) replay c) research

6. Recent market ______________ show that there is a considerable increase in the use of our

technology in the banking sector.

a) trends b) ideas c) trials

7. Last year we brought together a team to ______________ for a completely new type of car.

a) develop a concept b) make a concept c) start a concept

8. I don't think we'll have a problem ______________ this product. It will almost sell itself.

a) market b) to marketing c) marketing

9. Jane, could you bring me that ______________ on the Brazilian biotechnology sector?

a) rapport b) report c) note

10. The ______________ ( = statistics/figures) in this report cover three year trends in the

manufacturing sector.

a) matrix b) metrics c) mathematics


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. When marketing specialists speak about a ______________, they are referring to a decline in an

economic cycle.

a) downsize b) downturn c) downtime

2. Horizontal marketing refers to when two companies market their products ______________ ( =

together)

a) joined b) jauntily c) jointly

3. When marketers speak about "engaging" an industry, they are referring to creating an interest or

______________ within the industry about a product, service, etc.

a) clientele b) buzz c) stupor

4. We've been trying to create a new metric ( = method/system) of ad ______________.

a) effectiveness b) affectation c) affliction

5. Online consumers can take part in a kind of ______________ marketing, which means that not

only does a company market to the consumers, the consumers themselves can create content.

a) two-way b) two-approach c) two-direction

6. The phenomenon in the previous question is commonly referred to as "consumer-______________

media."

a) general b) given c) generated

7. To put something "______________" = To focus on the importance of something, to devote most

of one's attention to something

a) front and center b) outright c) in the front

8. Unfortunately, this analysis doesn't really show the ______________. ( = all the facts)

a) whole picture b) whole painting c) whole drawing

9. If something is an industry-______________ standard, it means that it is used/adhered to by most

people in the industry.

a) wise b) wide c) wire

10. The ______________ new iPhone was launched last year.

a) people waiting on b) awaited much c) much awaited


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. More and more companies are ______________ ( = accepting/doing) email marketing, although

it's still considered a less sophisticated way to market a product or service.

a) embracing b) embarrassing c) making

2. We have to work on our brand name ______________. 55% of consumers have never even heard

of us!

a) aware b) awareness c) clarity

3. Our marketing software will help you track ______________ results correctly.

a) campaign b) champagne c) camp

4. We want our image in the ______________ to be strong, positive, and compelling.

a) marketing b) marketplace c) market

5. Brand-______________ occurs more often when there are big differences between brands.

a) changing b) swapping c) switching

6. It is important to create ads that will ______________. ( = be different)

a) stand up b) stand forward c) stand out

7. We hope to increase our ______________ ( = our percentage of sales on the market) to 20

percent within 3-4 years.

a) market share b) market sharing c) market value

8. Buying ______________ ( = the rate at which customers buy something) is lower for office

furniture than for office supplies.

a) level b) frequency c) ability

9. A ______________ found that price was the most important consideration when buying a cell

phone.

a) customer report b) consumer science c) consumer research study

10. In the next six months, we have to ______________ to increase our brand's equity ( = worth).

a) take steps b) make steps c) do things


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. Due to a series of failed initiatives, we seem to have lost our competitive ______________.

a) border b) edge c) know-how

2. A successful marketer is able to determine what intangible product attributes lead to consumer

______________ to pay a premium price.

a) willing b) will c) willingness

3. The ______________ ( = percentage/rate) of brand-loyal consumers is about 35%.

a) property b) proportion c) promotion

4. Price-______________ consumers are the ones for whom price is the determining factor as to

whether or not to buy something.

a) sensitive b) savvy c) sensitivity

5. The measurement and management of brand value has become a major ______________ for

marketers in the past couple of years.

a) issue b) tone c) tool

6. If two products are ______________, this means they are perceived to be the same.

a) indifferent b) differentiated c) undifferentiated

7. Generally speaking, new products that ______________ ( = offer) unique benefits to the customer

have a higher commercial success rate.

a) deliver b) give c) make

8. Tangible brand attributes = ______________ brand attributes

a) clear, real b) unreal, imaginary c) atypical

9. ______________ visual cues = Visual cues that are always of a similar nature

a) Complex b) Consistent c) Common

10. A set of products that a consumer considers for purchase is referred to as their "consideration

______________."

a) group b) setting c) set


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. A ______________ market, is a market which an organization/company sets its views on.

a) target b) targeting c) bulls-eye

2. When describing a product's benefits, one often uses the words "tangible" ( = real), and

"______________." ( = inherent)

a) intangible b) intrinsic c) introductory

3. Brands that have high perceived value are often included in a ______________'s consideration set.

( = buyer's consideration set)

a) purchase b) seller c) purchaser

4. To "trade off" A for B, means to gain A ______________. For example, people often trade off price

against product features.

a) at the expense of B b) as well as B c) for free

5. Bill's company was able to charge a ______________ ( = high price) in the market place because

of their positive brand equity. ( = the value built up in a brand)

a) premier b) promotion c) premium

6. A product with no brand name is referred to as being ______________.

a) branded b) unbranded c) unidentified

7. Our marketing manager believes that a ______________ would highlight the new redesign.

a) name change b) change name c) naming change

8. If a product is discontinued it is ______________.

a) available b) no longer available c) free

9. The four P's of marketing (also known as the "marketing mix") refers to product, price, promotion

and ______________. (= where the product can be bought)

a) place-setting b) place/placement c) placation

10. A business "model" is, in a way, a business ______________.

a) streamline b) strength c) strategy


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. Some marketers believe that pricing is the most important ______________ in the marketing mix.

a) idea b) value c) item

2. A 1% increase in price could increase ______________ by up to 5%.

a) profiteering b) profitability c) money

3. Prices are often altered as a ______________ to competitive moves.

a) change b) reaction c) reference

4. In marketing, a product's ______________ refers to how potential buyers see the product.

a) position/positioning b) placement c) profit

5. Re-positioning involves changing the ______________ of a product.

a) identification b) identical c) identity

6. What impact will introducing this new product have on ______________ products?

a) existing b) new c) exist

7. To tailor offerings = To ______________ offerings

a) create b) scrap c) give birth to

8. Optimal price = ______________ price

a) average b) exceedingly high c) perfect

9. What's the opposite of "long-term strategies"?

a) short-time strategies b) short-term strategies c) small-time strategies

10. Many companies use historical data to ______________ ( = set) pricing strategies.

a) determine b) determined c) determination


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. In marketing, market segmentation refers to the ______________ of a market into different

parts/segments.

a) division b) split c) cutting

2. We use a three-level segmentation ______________.

a) scheme b) scam c) schematics

3. One problem with forecasting is that consumers often _____________ ( = exaggerate) their intent

to purchase new goods and services.

a) say too much about b) say too little about c) overstate

4. This approach has some significant _____________. ( = negative aspects)

a) cut-backs b) drawbacks c) take-backs

5. To _____________ an interest = To show an interest

a) exclaim b) expose c) express

6. This approach can be used with _____________ on any product.

a) confidence b) confidant c) confident

7. We're always thinking of new strategies to expand our marketing _____________.

a) reach b) reach out c) reaching

8. Viral marketing uses "word-of-______________" ( = information passed from one person to

another) to increase brand awareness.

a) speech b) month c) mouth

9. Tell me a little about the types of _____________ you used in your last position.

a) technical b) techniques c) technique

10. When your marketing and sales teams are ______________ ( = on the same page) your business

will grow exponentially

a) in line b) aligned c) delineated


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. We have to develop a better online ______________. We're not getting as many hits as we used

to.

a) stronghold b) status c) strategy

2. Which audience ______________ are you aiming for? Teenagers?

a) selection b) segment c) segue

3. ______________ placement refers to having a brand (Coke, Nike, etc.) appear during a movie,

show, etc. Companies usually pay a lot of money to have their products appear this way.

a) Stuff b) Object c) Product

4. The ______________ of products into the plot of a movie is critical to many companies marketing

strategy.

a) intrusion b) integration c) interest

5. "Brand entertainment" is a fairly new concept that involves marketing a brand within the

______________ of "original" programming. In other words, the advertisements become part of a

program.

a) contentment b) contextual c) context

6. In some ways, "brand entertainment" is more ________________ ( = less obvious) than traditional

advertising, which is why some people see it as being more subversive.

a) subtle b) silly c) scalable

7. If something is _____________, it is present everywhere.

a) ubiquitous b) uninspired c) unveiled

8. _____________ will be spending billions of dollars on Olympics-related advertising.

a) Respondents b) Ads c) Sponsors

9. The goal here is to start new relationships, and to ______________ ( = strengthen) existing ones.

a) deepen b) make stronger c) electrify

10. We need to do a better job at ______________ what the brand is about.

a) commuting b) communicating c) competing


permission.


ANSWERS:

1) c 2) b 3) c 4) b 5) c 6) a 7) a 8) c 9) a 10) b




1. To ______________ sales = To increase sales

a) boast b) best c) boost

2. We're trying to ______________ ( = attract) new clients from Asia.

a) pull out b) pull in c) pull on

3. The written part of an advertisement is what's known as "marketing ______________".

a) structure b) copy c) letters

4. We had to cut our marketing budget in ______________ to recessionary concerns. ( = because of

recessionary concerns)

a) response b) review c) retraction

5. How's the new campaign going? Well, the ______________ is pretty encouraging. Sales have

increased by 5% in the first month.

a) sight b) viewpoint c) outlook

6. His top-notch marketing skills helped ______________ the way to ( = lead to/ ensure) this brand's

success.

a) pave b) pay c) pale

7. We have to be a little more aggressive in our marketing ______________. ( = We have to spend

more money on marketing)

a) spend b) costs c) price-breakdown

8. I'd think ______________ ( = think about it carefully) before entering that market.

a) well b) so c) twice

9. A ______________ refers to the elimination of competing businesses or products in a particular

field.

a) shake-up b) shakeout c) shackle

10. We have to engage in marketing activities that are closer to the ______________. ( = where

people buy the product/s)

a) point of transaction b) point of transfer c) transaction zone


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. We should target the group with the highest ______________.

a) potential b) potency c) patent

2. The current economic conditions are creating an even ______________ demand for our products.

a) big b) stronger c) harder

3. We often have to ______________ ( = explain) why we charge so much to create and run a

marketing campaign.

a) talk b) explicate c) justify

4. Your devoted customers = You loyal ______________

a) clientele b) subjects c) persons

5. In this case, it would be wiser to concentrate on existing customers, instead of trying to

______________ ( = find/get) new ones.

a) access b) accord c) acquire

6. This new software will allow you to ______________ ( = get, find out) information about

customers.

a) reach (for) b) mine (for) c) acknowledge

7. In marketing terms, a "______________" customer is an "average" customer.

a) mid-tier b) middle of the road c) middle way

8. We have to take steps to ______________ ( = utilize/exploit ) the potential of this powerful new

medium.

a) harass b) harness c) harp on

9. We ______________ everything in preparation for the presentation.

a) checked twice b) double-checked c) double-glanced

10. We planned to increase our marketing budget by 10% this year, but we had to ______________

to 5%.

a) revise that up b) revise that on c) revise that down


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c


Business English Exercise | Topic: Negotiations/Business talks 1


1. To arrange/have talks = To __________________________ talks

a) hope b) hold c) take

2. After the last __________________________ ( = series) of talks, they agreed to two of our

requirements.

a) roundabout b) circle c) round

3. There are still a __________________________ of issues ( = many issues) that we have to

resolve.

a) digit b) number c) figure

4. The person who works for another company but does the same job as you can be referred to as

your __________________________ at that company.

a) counterpart b) counterfeit c) counter

5. We have to __________________________ ( = resolve) these differences as soon as possible.

a) iron out b) iron c) iron through

6. When one speaks of __________________________ differences, one is saying that there are

substantial differences in the negotiating parties' positions.

a) hollow b) expanded c) deep

7. The atmosphere was __________________________ = Everyone was friendly/polite to each other

a) cordial b) deep c) opinionated

8. The __________________________ ( = final statement made to journalists) stated that the

parties failed to reach an agreement.

a) communiqué b) community c) disagreement

9. If the atmosphere of a meeting is described as __________________________, it means it's quite

formal.

a) back-to-business b) businesslike c) friendly

10. Which one of these terms does NOT mean "negotiations"?

a) discussions b) talks c) counterparts


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. During negotiations, it's common to refer to obstacles as __________________________.

a) stumbling blocks b) tumbling blocks c) falling blocks

2. We had a frank exchange of __________________________. ( = opinions)

a) glances b) views c) looks

3. We accomplished a lot, but deep differences still __________________________.

a) stay b) retain c) remain

4. The Mexican __________________________ was made up of 10 members.

a) delegation b) delegate c) agreement

5. Negotiations __________________________ ( = ended unsuccessfully) last week due to profound

disagreement between the two parties.

a) broke out b) broke in c) broke down

6. I think I've made our position very __________________________ = I think I've presented our

position very clearly

a) clarified b) clear c) cleared

7. The two parties __________________________ ( = organized/caused to assemble) a six-man

bipartisan meeting.

a) convened b) convinced c) conveyed

8. The Chinese delegation __________________________ the talks ( = left the talks) after the other

participants demanded that they discuss the current human rights abuses in Tibet.

a) walked in to b) walked out of c) walked away to

9. The two parties __________________________ ( = got together/met) in Houston to discuss the

recent developments.

a) convinced b) convened c) conveyed

10. The talks were __________________________ ( = temporarily stopped) and noone knows when

they will resume.

a) sustained b) convened c) suspended


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. The two sides have not come to an agreement. They are still __________________________.

a) deadly b) successful c) deadlocked

2. It is doubtful that the parties will come to an agreement. There is little hope of a

__________________________.

a) changing b) breakthrough c) collaboration

3. So, neither party is willing to __________________________? No. Neither one will make

concessions.

a) complement b) compromise c) retain

4. There is __________________________ in our position = We have not changed our position

a) no change b) not a change c) no changing

5. Negotiations are at an __________________________. The parties are unable to come to an

agreement.

a) impact b) impart c) impasse

6. When negotiations __________________________, it means that they are continuing, but in an

uncertain/difficult manner.

a) falter b) fall c) fail

7. When will this agreement __________________________? ( = start/become valid/begin to

operate)

a) come into effect b) come to effect c) have an effect

8. We hope to __________________________ an agreement by Friday.

a) come b) restore c) reach

9. The talks broke-down = The talks __________________________

a) fell b) collapsed c) fell-down

10. Both sides are hoping for a successful __________________________. ( = result)

a) outcome b) outburst c) change


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a


Business English Practice Quiz | Topic: Outsourcing 1


1. The decision to outsource is often made _________________________ lowering costs.

a) in the interest of b) in terms of c) in light of

2. The process of __________________________ is similar to outsourcing, but it refers to finding the

cheapest products, not services.

a) global sourcing b) global searching c) globe searching

3. "Offshore outsourcing" refers to outsourcing __________________________.

a) to an island b) to another city c) to another country

4. One of the benefits of offshore outsourcing are the lower _________________________ in

developing countries.

a) work costs b) labor costs c) labor charges

5. Economically speaking, Canada is not a __________________________ country. Bangladesh is a

__________________________ country.

a) developed b) devalued c) developing

6. What is the opposite of outsourcing?

a) Doing something "in-house"/ insourcing b) introspection c) offshore outsourcing

7. Another benefit of outsourcing is that in many developing countries, there are fewer

_______________________. (This can also be seen as a negative thing from an ethical point of view)

a) workers' rights laws b) work right laws c) worker's laws

8. Proponents of outsourcing claim that it allows companies to develop competitive strategies that will

help them compete in the __________________________ marketplace.

a) worldly b) globally c) global

9. _____________________ of outsourcing claim that the quality of a service is usually worse when it

is outsource.

a) Haters b) Opponents c) Supporters

10. Another __________________________ of outsourcing is that many people in developed

countries become unemployed when their jobs are moved offshore/abroad.

a) positive aspect b) criticism c) critic


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. The decision to outsource is often made _________________________ lowering costs.

a) in the interest of b) in terms of c) in light of

2. The process of __________________________ is similar to outsourcing, but it refers to finding the

cheapest products, not services.

a) global sourcing b) global searching c) globe searching

3. "Offshore outsourcing" refers to outsourcing __________________________.

a) to an island b) to another city c) to another country

4. One of the benefits of offshore outsourcing are the lower _________________________ in

developing countries.

a) work costs b) labor costs c) labor charges

5. Economically speaking, Canada is not a __________________________ country. Bangladesh is a

__________________________ country.

a) developed b) devalued c) developing

6. What is the opposite of outsourcing?

a) Doing something "in-house"/ insourcing b) introspection c) offshore outsourcing

7. Another benefit of outsourcing is that in many developing countries, there are fewer

_______________________. (This can also be seen as a negative thing from an ethical point of view)

a) workers' rights laws b) work right laws c) worker's laws

8. Proponents of outsourcing claim that it allows companies to develop competitive strategies that will

help them compete in the __________________________ marketplace.

a) worldly b) globally c) global

9. _____________________ of outsourcing claim that the quality of a service is usually worse when it

is outsource.

a) Haters b) Opponents c) Supporters

10. Another __________________________ of outsourcing is that many people in developed

countries become unemployed when their jobs are moved offshore/abroad.

a) positive aspect b) criticism c) critic


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b


Business English Practice Quiz | Topic: Procurement 1


1. What does Martin do at work? He works ____________________.

a) in procurement b) on procurement c) with procurement

2. We don't have a lot of money to spend. = We have a ____________________ budget,

a) limitation b) limited c) limit

3. Lynne taught me how to develop a good acquisition ____________________. ( = how to

determine the most appropriate means of procuring something)

a) strategy b) status c) strategic

4. A bidding process, one where several businesses/individuals bid on a contract, is sometimes

referred to as ____________________.

a) tenderizing b) legal tender c) tendering

5. Our company has determined that any product/service desired that is over $1,000

__________________ a bidding process.

a) takes b) wants c) requires

6. We're interested in finding a __________________ ( = not short-term) partner.

a) long b) long time c) long-term

7. One of the key elements of successful procurement is good __________________. ( = doing

something at the right time)

a) timing b) time c) time skills

8. Sometimes a complex __________________ assessment is required for every service that is being

considered.

a) risk taking b) risk management c) risky management

9. What does the term "economies of scale" refer to?

a) The more you buy, the more you spend. b) The less you buy, the less you spend.

c) The more you buy, the less each unit costs.

10. Bill's team ____________________ a 5 million dollar reduction in the total cost of the machinery.

a) negotiated b) nagged c) negative


permission.

Business English Practice Quiz | Topic: Procurement 1

ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a


Business English Practice Quiz | Topic: Project management vocabulary 1


1. During our last meeting, we developed a good _____________________.

a) acting plan b) action plan c) act plan

2. I have a problem with the _____________________ of some of these action items. I think that we

should rearrange the order a little.

a) sequel b) section c) sequence

3. ______________________ limit project options. If, for instance, you have "resource

______________________", you are limited in the resources you can use for a project.

a) constants b) constraints c) contracts

4. Will we be outsourcing this task? No, we're doing it _____________________.

a) in-house b) at-house c) in-home

5. How's the project going? It's going well, but we're a little _____________________.

a) behind schedule b) behind the schedule c) behind the times

6. A _____________________, or "______________________ time" refers to the time after one

project/activity is finished and before another one starts. This is often used in a negative way in

reference to time lost because of projects that are behind schedule.

a) lad b) lab c) lag

7. It's rare that a project goes exactly as ______________________. Things often take longer than

anticipated.

a) planned b) plan c) in the plan

8. How long is the estimated ______________________? = How long do you think the project will

last?

a) project duration b) project time c) project schedule

9. We hired a ______________________ to help us with this phase of the project.

a) consultation b) consultant c) consent

10. My boss enrolled our ______________________ in a training class next weekend.

a) project time b) project management c) project team


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. During our last meeting, we developed a good _____________________.

a) acting plan b) action plan c) act plan

2. I have a problem with the _____________________ of some of these action items. I think that we

should rearrange the order a little.

a) sequel b) section c) sequence

3. ______________________ limit project options. If, for instance, you have "resource

______________________", you are limited in the resources you can use for a project.

a) constants b) constraints c) contracts

4. Will we be outsourcing this task? No, we're doing it _____________________.

a) in-house b) at-house c) in-home

5. How's the project going? It's going well, but we're a little _____________________.

a) behind schedule b) behind the schedule c) behind the times

6. A _____________________, or "______________________ time" refers to the time after one

project/activity is finished and before another one starts. This is often used in a negative way in

reference to time lost because of projects that are behind schedule.

a) lad b) lab c) lag

7. It's rare that a project goes exactly as ______________________. Things often take longer than

anticipated.

a) planned b) plan c) in the plan

8. How long is the estimated ______________________? = How long do you think the project will

last?

a) project duration b) project time c) project schedule

9. We hired a ______________________ to help us with this phase of the project.

a) consultation b) consultant c) consent

10. My boss enrolled our ______________________ in a training class next weekend.

a) project time b) project management c) project team


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c



Choose the correct response to complete each sentence:

1. To "set __________________" means to set a system of who is responsible for what and who

answers to whom (in a project).

a) depends b) a deep net c) dependencies

2. We had some issues, but we __________________.

a) worked out b) worked them out c) fixed it

3. The difference between a "process" and a "project" is that a process is often __________________,

while a project is not.

a) repeat b) repeated c) redone

4. The traditional three constraints ( = limitations) of a project are it's __________________ ( =

what must be done), time and cost.

a) scope b) coping c) escape

5. If something is done on a "__________________budget" it means that there's not a lot of money

to spend.

a) greedy b) narrow c) tight

6. One of my responsibilities as a project manager was to __________________ ( = to keep an eye

on) and report progress.

a) track b) trace c) trick

7. Making a list of tasks with the most important ones on top is called ______________________.

a) prioritizing b) priority writing c) priority making

8. What are some of the ______________________ ( = goals) of the project you're working on?

a) objects b) objectionable c) objectives

9. Large-__________ projects are usually very complex, and require a lot of planning.

a) scalability b) scale c) scaled

10. An "event ______________________" is series of events, usually with one causing another, and

so on.

a) chain b) collection c) set


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a



Choose the best synonym/definition, keeping in mind that these words are in the context of project

management:

1. (to) encompass

a) include b) exclude c) want

2. initiation

a) end b) beginning c) ritual

3. benefits

a) positive aspects b) neutral aspects c) social assistance

4. stage

a) theater b) phase c) sentence

5. analysis

a) exam b) confusion c) examination

6. action item

a) an easy task b) a difficult task c) something that has to be done

7. constraints

a) limitations b) contacts c) huge problems

8. end user

a) a person who no longer uses a product b) a person who uses a product

c) a person who buys a product

9. quality (as an adjective)

a) ok b) passable c) very good, excellent

10. execution stage

a) production stage b) initial stage c) problematic stage


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a


Business English Practice Quiz | Topic: SALES: Trade shows/conventions 1

Choose the best response to complete each of the following sentences:

1. For many companies, trade show marketing can be a ____________________.

a) bad dream b) nightmare c) bad scene

2. One of the things you have to consider are the ____________________ for your space.

a) rent fees b) payment fees c) rental fees

3. The trade show is tomorrow and the print shop hasn't finished printing our

____________________ yet!

a) sales things b) sales materials c) selling materials

4. Our ____________________ production costs are low, since we're setting it up ourselves.

a) booth b) box c) boot

5. I ____________________ five trade shows last year.

a) attended b) went c) atoned

6. Stacks of business cards = ____________________ business cards

a) A couple of b) No c) Lots of

7. A trade show isn't worth your time and effort if it doesn't produce good ____________________.

a) leads b) loads c) experiences

8. One of the main reasons we're attending the trade show is to connect with

____________________.

a) potential partners b) potential partnerships c) potent partners

9. Trade shows produce about 20 ____________________ of our annual leads

a) percentage b) percent c) average

10. Setting up a professional looking booth and presentation will help up to raise our

____________________.

a) opinion b) look c) profile


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. We're ____________________ a new version of our most popular product this Fall.

a) launching b) giving c) throwing out

2. We _____________________ about 200 new customers as a result of last year's trade show.

a) engendered b) generated c) endangered

3. A "qualified" lead is a potential customer that has _____________________.

a) expressed interest in your product/service

b) not expressed interest in your product/service

c) received some kind of certification

4. A person who attends a trade show is called _____________________.

a) an attendant b) an attendee c) attentive

5. Make sure you _____________________ ( = put into categories) and prioritize all the leads that

you generated at the show last week.

a) category b) make categories c) categorize

6. How are leads _____________________ in your company?

a) distribute b) spread c) distributed

7. Another word for trade show is _____________________.

a) convention b) trading show c) company show

8. The biggest industry trade show of the year _____________________ in Las Vegas from October

8-10.

a) takes part b) takes place c) takes time

9. Each booth space is about 10 feet _____________________.

a) width b) wider c) wide

10. All the top companies = All the _____________________

a) leading players b) leading plays c) good players


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a


Business English Practice Quiz | Topic: SALES: General vocabulary 1


1. List price is the price established by a product's _____________.

a) factory b) manufacturing c) manufacturer

2. A _____________ outlet is a store that sells merchandise directly from the maker to the consumer.

a) factor b) factory c) price

3. Outlet stores have cheaper prices because they have eliminated "the _____________".

a) middle-guy b) middleman c) in-between-man

4. A ______________ sale is generally held by a store going out of business

a) liquidation b) liquid c) liquidity

5. Irregulars or imperfects are goods (often clothes) that don't _____________ the manufacturer's

standards for quality.

a) match b) mark c) meet

6. I always speak the truth when talking to customers. I never make any _____________ promises.

a) false b) faulty c) uncommon

7. One of the tricks in sales is to be persuasive without being _____________.

a) pushy b) pushed c) pushing

8. Sales people are most effective when the client sees them as _____________.

a) autistic b) automatic c) authentic

9. Contrary to _____________ ( = what most people believe), body language doesn't matter it sales.

a) populist belief b) popular belief c) poplar belief

10. A good sales person is good at _____________ ( = determining) the prospect's needs.

a) figuring out b) figuring c) seeing out


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. The numbers for the last quarter were very ______________. ( = positive)

a) encouraging b) discouraging c) distracting

2. What do you do with market research?

a) You make it b) You conduct it c) You create it

3. I don't really see a lot of sales ______________ for this product.

a) potential b) patent c) potency

4. The percentage of sales the company has left over as profit after paying all expenses is called a

profit ______________ .

a) merger b) margin c) level

5. What percentage of your ______________ ( = potential deals) end in closed deals?

a) people b) chances c) leads

6. If a profit margin is "not sustainable", it means that:

a) the company is doing well b) the company doesn't need more money

c) the company won't be able to exist a long time if the profit margin doesn't increase

7. The most successful salespeople in a company are referred to as its "top ________________".

a) performers b) persons c) personnel

8. Tom did so well last year, he was ________________to management.

a) demoted b) promoted c) put

9. We plan to launch a new sales ________________ to attract new customers.

a) company b) comment c) campaign

10. There are several reasons for this ________________. ( = inability to understand one another/

come to an agreement)

a) disconnect b) discomfort c) display


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. We are looking to _____________________ with other players in the industry.

a) partnership b) partner c) partake

2. This decision will not affect our _____________________. ( = profits)

a) bottom lane b) line c) bottom line

3. When potential is "realized" it is:

a) understood b) achieved c) believed

4. We've got to do an analysis on the length and cost of our sales _____________________.

( = complete sales process from beginning to end)

a) cycle b) circle c) plan

5. In sales, "customers retained" refers to the customers that a company _____________________.

a) has kept b) has lost c) has found

6. Mr. Lin has a lot of experience, but he still doesn't meet the _____________________

requirements for this position.

a) compact b) community c) competency

7. These _____________________ programs are designed to improve sales performance.

a) training b) train c) trained

8. Sales managers are paid to _____________________ results.

a) produce b) make c) do

9. How effective are these programs over the _____________________? ( = over a long period of

time)

a) future b) long term c) long time

10. Many sales managers use _____________________ software to improve sales performance.

a) plan b) forecast c) forecasting


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. Everyone feels the same = everyone is on the same ______________________.

a) track b) truck c) level

2. This is a repeatable process with clearly defined ______________________. ( = rules on how to do

things)

a) guides b) guidelines c) outlines

3. In our company there's quite a ______________________ ( = big difference) between the lower

performers and the top performers.

a) vast area b) space c) gap

4. There is a huge potential for improving performance, and our company is a good position to

______________________ ( = realize/use) this potential.

a) leverage b) level c) label

5. They have many ______________________ trained salespeople.

a) high b) top c) highly

6. We have to ______________________ our development efforts on providing our salespeople with

road maps to success.

a) make b) focus c) fabricate

7. In business, a "road map" is a ______________________.

a) plan/ guideline b) a city map c) training

8. Jim wasn't able to ______________________ ( = finalize) the deal.

a) produce b) close c) grasp

9. I run a small ______________________ e-commerce company.

a) based from home b) home-based c) home-made

10. A ______________________ is a series of products that are somehow related.

a) product group b) product collection c) product line


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. List price is the price established by a product's _____________.

a) factory b) manufacturing c) manufacturer

2. A _____________ outlet is a store that sells merchandise directly from the maker to the consumer.

a) factor b) factory c) price

3. Outlet stores have cheaper prices because they have eliminated "the _____________".

a) middle-guy b) middleman c) in-between-man

4. A ______________ sale is generally held by a store going out of business

a) liquidation b) liquid c) liquidity

5. Irregulars or imperfects are goods (often clothes) that don't _____________ the manufacturer's

standards for quality.

a) match b) mark c) meet

6. I always speak the truth when talking to customers. I never make any _____________ promises.

a) false b) faulty c) uncommon

7. One of the tricks in sales is to be persuasive without being _____________.

a) pushy b) pushed c) pushing

8. Sales people are most effective when the client sees them as _____________.

a) autistic b) automatic c) authentic

9. Contrary to _____________ ( = what most people believe), body language doesn't matter it sales.

a) populist belief b) popular belief c) poplar belief

10. A good sales person is good at _____________ ( = determining) the prospect's needs.

a) figuring out b) figuring c) seeing out


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a


Business English Vocabulary Practice | Topic: Starting a business/Business plans 1


1. A good business plan defines your business and ___________________ ( = describes/lists) your

goals.

a) identifies b) indents c) idealizes

2. A lot ___________________ ( = depends) upon how comprehensive your business plan is.

a) hinges b) haggles c) hassles

3. A list of your assets, liabilities and net worth is what's known as a ___________________ sheet.

a) balanced b) balancing c) balance

4. Many new business owners rely on ___________________ ( = funding from other sources, not

their own) to start and develop their business.

a) outer funding b) outside founding c) other funds

5. How do you plan to get the financial ___________________ ( = money, etc.) to start your

business?

a) recourse b) recurrence c) resources

6. A cash ___________________ analysis is an analysis of a company's financial "health".

a) flow b) flowing c) flood

7. You shouldn't ___________________ when it comes to drawing up a business plan. ( = You

shouldn't take too long to finish it)

a) drag your feet b) drag your shoes c) drag it along

8. We have a well ___________________ vision for our business.

a) thought b) strong c) thought-out

9. Your business' ___________________ refers to how easy (or difficult) it is to market/promote it.

a) market savvy b) marketability c) market watch

10. Any bank will want to make sure your business has a good chance of being

___________________ before giving you a loan.

a) profit-oriented b) profitable c) profit-sharing


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. There are ___________________ ( = a lot) of books that can teach you how to write an effective

business plan.

a) scores b) number c) many

2. It helps to demonstrate a high level of ___________________ in your knowledge of all matters

relating to your business.

a) sophistry b) sophistication c) intoxication

3. The "executive summary" is the name of the section which ___________________ ( = outlines)

the main body of the business plan.

a) summarizes b) executes c) sums

4. If you carried out a market study to gather information relevant to your business, make sure you

include the ___________________ of this study in your business plan.

a) finding b) findings c) found information

5. A more formal way of saying "To obtain outside funding" is "To ___________________."

a) get cash b) request outside help c) acquire external capital

6. You must ___________________ to the organization ( = let the organization know) why they

should invest in your enterprise.

a) convince b) contest c) convey

7. Which one of these words is NOT a synonym for "business"?

a) capital b) enterprise c) venture

8. The language used in a business plan should be clear and ___________________. ( = easy to

understand)

a) strong b) straightforward c) cumbersome

9. We should ___________________ a business planning consultant before drawing up a plan.

a) touch b) get in line with c) get in touch with

10. This description is not ___________________.

a) detailed enough b) enough details c) enough detailed


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. This ___________________ ( = number) is the estimate of sales for the first three years.

a) figure b) numeral c) fact

2. For certain types of businesses, a list of people who have already ___________________ an

interest in buying your products should be included in the business plan.

a) said b) expressed c) exclaimed

3. Here is a description of the market segments ( = groups of people/organizations) we will be

___________________. ( = we will be focusing on)

a) trying b) searching c) targeting

4. We plan to purchase 60% of the equipment, and ___________________ ( = rent) the other 40%.

a) lease b) take out c) take on

5. How do you plan to advertise your products? Do you have a detailed market

___________________ plan?

a) penitentiary b) pension c) penetration

6. We have an issue with certain ___________________ ( = details/characteristic) of your sales

strategy.

a) characters b) aspects c) flashbacks

7. Did you include an analysis of ___________________ ( = similar) products available on the market

today?

a) comparable b) compared c) common

8. This is a detailed list of all the costs ___________________ with ( = relating to) the program.

a) assorted b) associated c) aspirated

9. Do you have to obtain any legal ___________________ before the product can be introduced on

the market?

a) law b) authorization c) acceptance

10. An "organization chart" describes the ___________________ of the enterprise/business.

a) building b) construction c) structure


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c


Business English Exercise | Topic: FINANCE - Stock-market related vocabulary 1


1. The stock market has been __________________________ for three days straight.

a) fall b) lower c) down

2. My stocks are __________________________ 20% this month.

a) high b) up c) higher

3. I'm hoping for a 10% __________________________ over the next year.

a) increasing b) increase c) increased

4. Trading stock is not an __________________________ science.

a) exact b) faultless c) free from flaws

5. When a stock market __________________________( = goes down considerably) , many

investors lose a lot of money.

a) clashes b) smashes c) crashes

6. My _______________________ advised me to buy this company's stock.

a) broker b) breaker c) brokerage

7. The stock decreased in value because many investors were selling it

__________________________ after the negative financial news came out.

a) off b) out c) on

8. The news had no __________________________ on the price of the stock.

a) interest b) impasse c) impact

9. These days many investors are __________________________ ( = worried) about the health of

the U.S. economy.

a) scathed b) uneasy c) unscathed

10. Online brokers are usually less expensive than their offline _________________________.

a) counterparts b) version c) counteract


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. There was record-__________________________ trading volume on the New York Stock Exchange

this week.

a) taking b) breaking c) destroying

2. This week the bulls gained the upper __________________________. ( = persevered/came out on

top)

a) face b) level c) hand

3. Price __________________________ are fluctuations in the price of a stock.

a) levels b) swings c) switches

4. When a stock market "__________________________", it means it recovers after being down.

a) rallies b) rolls c) relies

5. The recovery raised __________________________ that the worst might be over.

a) ideas b) thoughts c) hopes

6. A _______________________ market refers to a period of time when many stocks rise in value.

a) bull b) ball c) bell

7. I own 1,000 __________________________ of their stock.

a) shares b) pieces c) papers

8. The scandal __________________________ ( = caused/contributed to) the sell-off.

a) fooled b) failed c) fueled

9. The earnings were higher than __________________________, which sent the stock through the

roof. ( = increased its value dramatically)

a) expected b) escaped c) accepted

10. The stock market was down 400 points, but finished up 50 points. What are some of the reasons

for this _________________________?

a) turnstile b) turnaround c) roundabout


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) c 6) a 7) a 8) c 9) a 10) b




1. After early losses, the NASDAQ __________________________ to finish 20 points up.

a) rallied b) plummeted c) suffered a drop

2. The company's stock __________________________ after the better-than-expected earnings

reports came out.

a) went through the roof b) plummeted c) suffered a drop

3. Microsoft stock __________________________ 20 cents down.

a) went up b) terminated c) finished

4. It was a good day for us. Our stock __________________________ to $45 a share!

a) hopped b) jumped c) skipped

5. It was a terrible day for us. Our stock __________________________ by 20%!

a) went through the roof b) rallied c) plummeted

6. Their shares _______________________ by 100% after news of the big contract came out.

a) rocketed b) went up slightly c) finished

7. Their shares __________________________after they reported a 30 percent decline in third-

quarter earnings.

a) sank b) rocketed c) went through the roof

8. Their shares __________________________ Tuesday after news came out that next year's

earnings would fall far short of Wall Street expectations.

a) went through the roof b) rallied c) took a beating

9. The shares __________________________ Friday. ( = The price remained the same)

a) finished b) remained unchanged c) rallied

10. Their stock started the day with a steep 30% drop, but __________________________ to close

down just 2%.

a) remained unchanged b) rebounded c) took a beating


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b


Business English Training | Talking about the economy 1


1. The economy is in a bit of a __________________________. = The economy is not doing too well.

a) downturn b) downgrade c) down time

2. The outlook is very bad. = The outlook is pretty __________________________.

a) grimy b) grim c) great

3. The government wants to __________________________ some of the corporations. ( = to rescue

them from bankruptcy by giving them money)

a) bail out b) take out c) give out

4. The United States economy is going through a serious __________________________ right now.

a) concern b) crisis c) crease

5. All the leading economic ___________________________ ( = indexes, signs) point to a further

decline in the economy.

a) index fingers b) insights c) indicators

6. The market has been ___________________________. = It has been difficult to predict what the

market would do.

a) uncompromising b) uncouth c) unpredictable

7. The current government isn't taking enough ____________________ ( = isn't doing enough) to

improve the economy.

a) steps b) stops c) stamps

8. The stock market __________________ again today. = The stock market fell sharply again today.

a) downed b) plunged c) fell down

9. Everyone seems to think that the economy will worsen before it ___________________________.

a) gets worse b) goes up c) improves

10. Hopefully, the economic recovery ___________________________ that the government is

preparing will improve the current situation.

a) package b) pack c) box


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. The economy is back on __________________________. = The economy is beginning to recover.

a) track b) the truck c) line

2. The government __________________________ ( = promised) to provide more tax breaks for the

middle class.

a) pledged b) plagued c) pleaded

3. If an industry is "__________________________", it means that it is not doing too well financially.

a) illing b) hailing c) ailing

4. Many investors __________________________ this news. ( = They were happy to hear this news)

a) improved b) welcomed c) swelled

5. The unemployment rate has been holding ___________________________ ( = has neither gone

up nor down) over the past couple of months.

a) steadfast b) sturdy c) steady

6. Ford plans to ___________________________ ( = get rid of/eliminate) 10,000 jobs at it's main

plant in Michigan.

a) cut b) curtail c) let loose

7. They plan to reduce their ____________________ by 20%. = 20% of their employees will lose

their jobs.

a) workforce b) work c) labor

8. A lot of companies are __________________ ( = having a hard time) with large losses.

a) stifling b) shifting c) struggling

9. Last month's job losses were the ___________________________ ( = highest) since 1984.

a) deepest b) steepest c) steadiest

10. This company's debt ___________________________ is pretty high. = This company has a lot of

debt.

a) management b) load c) consolidation


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. To cut down on spending = To __________________________ spending

a) trip b) trim c) train

2. FedEx cut its earnings __________________________ for the first quarter of 2009. = FedEx plans

to make less than expected in the first quarter of 2009.

a) plan b) transfer c) forecast

3. Leading economic indicators show that the global recession might be

__________________________. ( = getting worse)

a) lowering b) deepening c) evening out

4. __________________________ measures = Measures to boost the economy

a) Stimulus b) Simultaneous c) Serious

5. Many people blame the United States for keeping interest rates at an

___________________________ ( = unnaturally) low rate.

a) artificially b) articulately c) auspiciously

6. Low interest rates were one of the ___________________________ factors of the current financial

crisis. = Low interest rates were one of the causes of the current financial crisis.

a) promising b) presupposed c) precipitating

7. A steep decline = A ____________________ fall

a) dramatic b) dreary c) drab

8. A "housing __________________" refers to a rapid increase in real estate prices, followed by a

sharp decline (due to people not being able to pay such high prices).

a) bubble b) bobble c) babble

9. In the United States, the push to increase the availability of home loans for the economically

disadvantaged was a noble cause with unintended negative ___________________________. ( =

results)

a) compromises b) consequences c) comforts

10. To go ___________________________ = To go bankrupt

a) busted b) banked up c) bust


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. inflation that's out of control = __________________________ inflation

a) runaway b) renegade c) rebel

2. Barack Obama said that the United States has a plan to bring the deficit

__________________________ ( = decrease the deficit) once the economic crisis has been resolved.

a) lower b) down c) downward

3. __________________________ ( = very high) deficits could spark ( = cause) inflation or a sudden

drop in the value of the U.S. dollar.

a) Soaring b) Flying c) Cruising

4. Most analysts believe the U.S. is __________________________ ( = ready, just about) to make

steady progress on this issue.

a) standing b) poised c) almost

5. to ___________________________ the whole system = to put the whole system at risk

a) jettison b) germinate c) jeopardize

6. to stimulate economic growth = to ___________________________ economic growth

a) stifle b) stretch c) spur

7. He doesn't think that current economic conditions will continue to ____________________. ( = he

thinks that the current economic conditions will change)

a) prevail b) lag on c) drag out

8. the worst that can possibly happen = the worst ___________________________

a) case study b) case scenario c) take on things

9. You can't keep taking these things ___________________________. ( = you can't keep assuming

that these things will always be there)

a) by decree b) in transit c) for granted

10. The new regulations should prevent banks from ___________________________. ( = from going

bankrupt)

a) failing b) falling c) keeping afloat


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a


Business English Practice l Topic: General Business terms/expressions 1


1. When someone "brings something to the table", it means that they _____________________.

a) have something to offer b) have nothing to offer c) buy everyone lunch

2. HP is one of Dell's main _____________________.

a) computers b) competitors c) controllers

3. It's pretty hard to _____________________ against big, established companies.

a) compete b) complete c) competition

4. James _____________________ last year.

a) changed his jobs b) changed jobs c) made a change in jobs

5. It's not good to _____________________ yourself entirely to your career.

a) denigrate b) detonate c) dedicate

6. Bill, I need your _____________________ on this. What do you think of this design?

a) intake b) install c) input

7. I thought you _____________________ at the conference.

a) did a really good job b) really did a job c) did really a good job

8. We've got a meeting in 10 minutes. Do I have to _____________________? Yes, you do.

a) atone b) attend c) attain

9. I'd like you to do a little _____________________ on investment strategies.

a) present b) presenting c) presentation

10. He's away ______________________ at the moment, but he'll be back in a second.

a) from his desk b) from a desk c) from the desk


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. Bill's company has broken its four-quarter streak of declining _____________________.

a) reviews b) revenue c) cash

2. Revenue from license sales _____________________ 5% during the second quarter of 2007.

a) fell b) down c) fell through

3. Because of good business decisions, our company is growing faster than _____________________.

a) assumed b) expecting c) expected

4. We expect ____________________ growth during the next couple of quarters.

a) modest b) shy c) mid-range

5. The CEO announced that the company was taking a new __________________.

a) way b) highway c) direction

6. The 90's stock market __________________ created scores of (= many) dot-com millionaires.

a) boom b) boon c) book

7. A __________________ company is one that isn't going to last very long. It's here one day, and

gone the next.

a) night b) fly-by-night c) flighty

8. The company spokesperson __________________ to answer any questions.

a) decided b) declined c) decried

9. We're a little worried. One of our major __________________ is growing at a rapid rate.

a) competition b) competitors c) compete

10. Bill was trying to come up with a scheme to steal money from the company, but his boss

__________________ to this scheme and fired him.

a) caught b) caught up c) caught on


permission.


ANSWERS:

1) b 2) a 3) c 4) a 5) c 6) a 7) b 8) b 9) b 10) c




1. Let's have lunch on Thursday = Let's _____________________ on Thursday

a) do lunch b) lunch c) eat lunch

2. Generally speaking, a good manager ____________________ a smooth production process.

a) ensures b) makes sure c) is sure

3. Good time management skills are ____________________ ( = very important) to maintaining a

smooth workflow.

a) critique b) criticized c) critical

4. I was ____________________ with my other tasks to finish the report.

a) very busy b) too busy c) excessively busy

5. I'd like to have that by ____________________ Friday.

a) end of the day b) ending c) end of day/ the end of

6. I'm happy to inform you that we've reached another ____________________ ( = significant

completion point) with the successful completion of user testing.

a) milestone b) mile c) marker

7. After you visualize, and plan a project, you have to ____________________ it.

a) implement b) imply c) implode

8. In the modern business world, "assigning multiple resources to a single activity" means:

a) spending lots of money to do a task b) getting one person to do a task

c) getting two or more people to do a task

9. We need someone who knows how to use offline advertising to ____________________ ( =

increase) online sales.

a) gain b) drive c) get

10. These issues could ______________________ ( = endanger) the completion of this project.

a) jeopardy b) jeopardize c) danger


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. When did John start working here? He was ___________________ about two months ago.

a) hire b) taken c) hired

2. I can't go out, - my ___________________ is almost over.

a) break for lunch b) lunch break c) food break

3. Many of our employees take their breaks in the ___________________.

a) breakfast room b) lunch room/lunchroom c) criticized

4. In many offices, employees work in little areas called ___________________.

a) cubes/cubicles b) boxes c) rooms

5. You are going to have to ___________________ your cubicle with two other employees.

a) divide b) coexist in c) share

6. Everyone has to leave the office during a fire ___________________.

a) drill b) alarm c) time

7. I can't ___________________ to my computer.

a) log in b) log out c) log

8. You don't have to wear a tie, but you have to wear a ___________________.

a) shirt b) t-shirt c) dress shirt

9. Do you have a dress ___________________ at your company?

a) requirement b) code c) law

10. I'm going on a ___________________ next month. I'm meeting with one of our clients in

Singapore.

a) business trip b) work trip c) business travel


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. John isn't a permanent employee, he's a ___________________.

a) temp b) part-time c) hired

2. ___________________ means that someone gets hired as a temporary employee, and then, in

time has the chance to become a permanent employee.

a) Temp-to-full b) Temp-to-hire c) Temp-to-non-temp

3. I can't make it at 2, I have an important meeting ___________________. ( = I have to attend)

a) I can't get out b) I can't get out from c) I can't get out of

4. Make sure you ___________________ with Nancy about what we all discussed this morning.

a) follow-up b) follow c) converse

5. He's got a really positive ___________________. He'll do well at this company.

a) look b) sense c) attitude

6. A "micromanager" wants to ___________________.

a) let his employees work independently b) have total control over everything

c) bankrupt the company s/he works for

7. You should always wear your name ________________. ( = a little piece of paper with your name

that you wear on your shirt) when you're at work.

a) tag b) paper c) patch

8. Tony, can you ___________________ these documents and see if there's anything about the Dell

contract?

a) observe b) look through c) look

9. Can we meet at 2:00 PM? Let me check my ___________________.

a) requirement b) schedule c) clock

10. Marketing really dropped the ___________________ on this one. ( = really made a big mistake)

a) balls b) bowl c) ball


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. I don't think I can take on any more projects right now - I have too much

__________________________ already.

a) on my platter b) on my plate c) on my mind

2. The USA is one of the easiest places in the world to __________________________.

a) make a business b) commence a business c) start a business

3. I'm swamped = I'm __________________________

a) drowning b) really busy c) confused

4. What's on the __________________________ today? ( = What's the plan for today?/ What do we

have to do today?)

a) agenda b) board c) notebook

5. I'm a little confused about the timeline. Could you __________________________ ( = explain it to

me) again?

a) walk me through it b) walk me through c) converse with me

6. What's a "timeline"?

a) A thin watch b) A deadline c) A schedule

7. I have a couple of things I'd like to talk about - I'm going to go through them

__________________________. ( = one by one)

a) in order b) by order c) orderly

8. Tony is always ______________________ the meeting up by being late.

a) holding b) keeping c) bringing

9. I have a terrible boss! He never gives me any positive __________________________ on the work

I do. (= he never compliments my work) a) feed b) feedback c) opinions

10. A business' "core competency" is something that it can do well - something that sets it apart from

its competitors, and is difficult for these competitors to ___________________. ( = copy)

a) initiate b) inform c) imitate


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c



Choose the correct response to complete/answer each of the following:

1. When you're "bouncing ideas off each other", you're __________________________.

a) exchanging ideas b) agreeing with someone else's idea c) playing basketball

2. Lisa, the marketing rep, and I have been playing __________________________ this whole week.

( = We've been trying to reach each other, but we keep getting each other's voice mail)

a) phone games b) phone tag c) phone contact

3. What's "voice mail"?

a) A messaging service - it allows you to leave messages when you call someone

b) A voice attachment on an email c) A package with a CD

4. I think David should do the presentation. Database architecture is his

__________________________.

a) topic of expertise b) area of expertise c) field of knowledge

5. Your report is a little short. I think you have to __________________________ a little more.

a) learn the topic b) research the substance c) research the topic

6. Our meetings are always quite informal, but we get __________________________.

a) much done b) much finished c) a lot done

7. Where can I get a pen?

a) In the supply room b) In the lunch room c) In the conference room

8. What's a binder?

a) paper b) a notebook cover (often with rings for holding sheets) c) a mean boss

9. I've always wanted to ___________________ a career in oceanography.

a) persuade b) perhaps c) pursue

10. No, I'm sorry I'm not ___________________ with that service. ( = I haven't heard about that

service)

a) familiar b) famous c) famished


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. A company's _____________________ is the supply of goods it has for sale.

a) inventory b) invention c) inversion

2. A good CEO will make _____________________ business decisions.

a) sound b) sonic c) musical

3. It's not economically _____________________ ( = profitable/worthwhile) for us to pursue this.

a) fast b) worthy c) feasible

4. We have to examine the _____________________ ( = race, age, income, etc.) of our customer

base.

a) democracy b) demographics c) demonstrations

5. Our _____________________ is to provide high quality veterinary service.

a) statement b) mishap c) mission

6. This seminar will show you how to _____________________ ( = improve) your sales and

marketing campaigns.

a) vary b) variable c) variety

7. To make an "informed" choice, means to make a _____________________ choice.

a) wise b) frivolous c) neutral

8. A "white paper" is an _____________________ report.

a) authored b) authentic c) authoritative

9. The manager didn't see any _____________________ ( = real) benefits to his approach.

a) tangy b) tangible c) tinged

10. The kids who will receive these computers are the ones who will ultimately

_____________________ of this project.

a) rope the benefits b) reap the benefits c) take the benefits


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. Our organization is one of the main _____________________ in the water initiative program.

( = an integral part of the program)

a) holders b) takers c) stakeholders

2. Call one of the _____________________ guys to come fix your computer.

a) sales support b) tech support c) technical know-how

3. James and I don't really see _____________________ on this issue. ( = we don't really agree)

a) face-to-face b) eye-to-eye c) eyes-to-eyes

4. I'm sorry, he's _____________________ right now, can he call you back?

a) in a meeting b) in meeting c) with a meeting

5. _____________________ ( = I think) , we should concentrate more on customer service.

a) The way I think b) In other words c) The way I see things

6. Paul, can we _____________________ your input on this?

a) get b) receive c) take

7. He makes _____________________.

a) an excellent point b) excellent point c) an excellent idea

8. I understand. = I see _____________________.

a) what you say b) what you think c) what you mean

9. I agree with you _____________________.

a) up to your point b) up to a point c) up to a moment

10. What are the _____________________ on this? = What do we do next?

a) next steps b) next moves c) next actions


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. What are you _____________________? = What are you trying to say?

a) getting at b) getting c) making

2. I'm sorry, Lynn, I didn't _____________________ ( = understand/hear) that last figure.

a) engage b) catch/get c) grasp

3. Janine has _____________________ a lot to the development of this company.

a) constrained b) calculated c) contributed

4. We're running a little short _____________________. ( = we don't have much time left)

a) of time b) in time c) time

5. Bill told me that my issue was _____________________ of the meeting. ( = not part of what the

meeting was about)

a) outside the boundary b) out the door c) outside the scope

6. Let's _____________________ ( = talk) tomorrow.

a) touch bases b) touch base c) touch wood

7. She's really good at _____________________ ( = generating) creative solutions.

a) coming up with b) coming on to c) getting on with

8. In business jargon, when something is "on someone's radar":

a) they are not aware of something b) they are aware of something

c) they are a pilot

9. Let's leave that issue for _____________________.

a) other meeting b) another meeting c) the future

10. It's critical not to _____________________ of the main point.

a) see b) lose site c) lose sight


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c


Business English Grammar Exercise | Topic: Choose the right article 1

Choose the best response for each question:

1. Oil prices have risen to __________________________ record levels in the past three years.

a) NO ARTICLE b) the c) a

2. Q: Is he a clerk? A: No, he's __________________________ manager. (There's only one

manager)

a) the b) a c) NO ARTICLE

3. Q: Is he a clerk? A: No, he's __________________________ manager. (There's more than one

manager)

a) the b) NO ARTICLE c) a

4. Many of __________________________ programmers that started last year have quit.

a) a b) the c) NO ARTICLE

5. Many _________________ programmers that started last year have quit.


6. We hope to make _________________ big advances during the early stages of this project.


7. Take a look at this report. _________________ findings are really surprising.

a) The b) A c) NO ARTICLE

8. Q: What are you working on? A: I'm trying to finish __________________________ presentation

that I told you about this morning.

a) a b) NO ARTICLE c) the

9. Q: What are you working on? A: I'm working on __________________________ presentation for

today's meeting. (The person asking the question doesn't know about this presentation)


10. This is _________________________ very challenging task.


© 2009 BusinessEnglishSite.com - Free to use at home and in classrooms. Please do not

repost online without permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. Bank of America, __________________________ nation's largest bank, announced its earnings

last week.


2. Several __________________________ members suggested a more cautious approach.


3. If we invest more in __________________________ advertising, we'll be able to capture a bigger

chunk of the market.

a) the b) an c) NO ARTICLE

4. We have __________________________ responsibility to our customers to make sure that our

products are safe.


5. This type of legislation is not really in __________________________ public interest.


6. Your job is to ensure __________________________ customer satisfaction.


7. We intend to provide even more loans to __________________________ borrowers. (Any

borrowers in general, not specific ones)


8. We intend to provide even more loans to __________________________ borrowers. (Specific

borrowers that we already mentioned)


9. He works for __________________________ non-profit organization.


10. Does he work in the private sector? No, he works for __________________________

government.



permission.


ANSWERS:

1) a 2) c 3) c 4) b 5) a 6) c 7) c 8) a 9) b 10) a




1. Q: Where are you going? A: I'm off to __________________________ meeting. (We both know

about this particular meeting)


2. Q: Where are you going? A: I'm off to __________________________ meeting. (The person

asking the question doesn't know about this meeting)


3. Q: Where are you going? A: I'm off to __________________________ work.


4. Q: Where are you going? A: I'm off to __________________________ airport.


5. This is at _________________ very heart of what we do.


6. We're looking for _________________ new supplier.


7. We're trying to build __________________________ new business relationships.


8. Our __________________________ new business relationships are working out well.


9. Why did __________________________ last CEO step down?


10. So far, this has been _________________________ very good year for us.



permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. That's __________________________ interesting suggestion.

a) an b) the c) NO ARTICLE

2. How far have you gotten with __________________________ report?


3. Every company needs __________________________ good project manager.


4. Q: Are they reliable? A: Yes, they always deliver on __________________________ time.


5. We have to draw up _________________ new business plan. The old one isn't good enough.


6. If we don't follow these regulations, we'll get in _________________ trouble with the local

authorities.


7. I've worked on __________________________ similar projects at my last job.


8. Q: Is that your boss? A: No, that's __________________________ CEO. (There's only one)


9. I'm not happy with __________________________ logo they designed for us.


10. That's not _________________________ good strategy. We have to think of something better.



permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. Our company wouldn't be able to compete in __________________________ American market.

a) an b) NO ARTICLE c) the

2. How far along are you with the new project? We're still in __________________________ product

development stage.


3. Robert works in __________________________ sales.


4. We would like to set up a branch in __________________________ United States.


5. Generally speaking, __________________________ customers don't like to be told what to do.


6. Your job will be to find as many __________________________ prospective clients as possible.


7. Q: What kind of __________________________ work are you looking for? A: I'm looking for

__________________________ work in a bank or some other financial institution.


8. If you would like to be able to write __________________________ checks, I suggest you open a

checking account.


9. __________________________ restaurant industry in the United Kingdom employs 4 million

people.

a) A b) The c) NO ARTICLE

10. Give me _________________________ second - I'll be right with you!



permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. Do you know how to program in __________________________ Java? ( = a programming

language)


2. We're looking to hire someone who speaks __________________________ Russian.


3. I don't think he's __________________________ good fit ( = well-matched) for our company.


4. Direct selling accounts for about __________________________ 50% of our annual sales.


5. The senate passed an important energy bill on Tuesday. __________________________ bill will

ensure that companies don't overcharge their customers.

a) A b) NO ARTICLE c) The

6. The senator from California spoke out against __________________________ racism. (in general)


7. The senator from California spoke out against __________________________ last week's protests

in Los Angeles.


8. The senator from California spoke out against __________________________ protests in Los

Angeles that killed 10 people.


9. He has __________________________ MBA (Master of Business Administration) from Harvard.


10. He signed up for _________________________ MBA program that I told you about last week.



permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. Why didn't __________________________ government regulate this earlier?


2. I went to the trade fair, but I didn't like any of __________________________ presentations.


3. __________________________ presentation that we saw yesterday was very convincing. (We only

saw one presentation)

a) The b) A c) NO ARTICLE

4. The meeting that was supposed to be at __________________________10:00 AM has been

pushed back to __________________________11:00 AM.


5. I have some free time at 5:00 PM. Let's schedule __________________________ meeting for

then. (I haven't mentioned this meeting before)


6. One of our engineers is always on __________________________ call. ( = available)


7. Oh, that's John. He's in charge of __________________________ accounting department.


8. Oh, that's Mary. She works in __________________________ human resources.


9. I'd like to introduce you to Jose. He's __________________________ one of our developers.


10. GM hired 2,000 workers. Nearly 20% of __________________________ workers that were hired

were previously unemployed.



permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. I just found out that Citibank is planning __________________________ layoffs.


2. Really? Do you know which workers will be affected by __________________________ layoffs

(that they're planning)?


3. He is a media mogul. He owns __________________________ newspaper and several magazines.


4. We need to get __________________________ accountant to prepare our taxes this year.

("some" accountant - No particular accountant in mind)


5. That isn't __________________________ way we do things around here.


6. Think about __________________________ what I told you.


7. Are you thinking of staring __________________________ business?


8. We've been getting a lot of __________________________ business recently.


9. Q: What does John do? A: He's __________________________ financial advisor at Merrill Lynch.

(He's not the only financial advisor there)


10. Well, they made us __________________________ offer, and we accepted it.

a) the b) NO ARTICLE c) an


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. Do you know a lot about __________________________ marketing?


2. I'm in my car right now, so I can't really talk. I'll call you from __________________________

office.


3. This issue could have been avoided with the proper planning. I'm not trying to play

__________________________ blame game here - we all have to be more responsible.


4. We need to make sure that we're all on __________________________ same page. ( = we all

agree)


5. This is a matter of __________________________ great importance to us.


6. I'm not sure I agree with all the obligations stipulated in this contract. I'll have to get

__________________________ lawyer to look at it. (We don't know which lawyer I'm talking about)


7. I think this approach might not be aggressive enough. I think we need

__________________________ more aggressive approach.


8. He gave me two designs - a yellow one and a red one. I like __________________________ red

one.


9. Trading __________________________ stock can be tricky if you've never done it before.


10. I want to sell __________________________ stock that I bought last week.



permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) c 7) a 8) b 9) b 10) c




1. This in not __________________________ kind of product that a consumer will use only once.


2. If you can think of __________________________ better way to do this, please let me know.


3. I know there are __________________________ more effective ways to get this done.


4. Recent market trends show that there is __________________________ significant increase in the

use of our products among couples with two or more children.


5. I know there's an increase, but I don't understand the reasons behind

__________________________ increase.


6. We have __________________________ team of lawyers working for us.


7. We'll get in __________________________ touch with you soon.


8. We don't see __________________________ eye to __________________________ eye on a lot

of issues.


9. I'd like to make __________________________ suggestion. Why don't we try to find a new

distributor?


10. Q: When is the meeting going to be held? A: On __________________________ Monday.



permission.


ANSWERS:

1) a 2) b 3) c 4) b 5) a 6) b 7) c 8) c 9) b 10) c


Business English Grammar Quiz | Topic: Phrasal verbs in Business English 1


1. We __________________________ up with a new structure. = We developed/created a new

structure.

a) came b) brought c) gave

2. We have to __________________________ out ( = develop) a better way to communicate with

our customers.

a) figure b) come c) give

3. They cut __________________________ ( = eliminated) the middleman and started providing this

service themselves.

a) off b) up c) out

4. Tom found a way to __________________________ ( = bypass/eliminate) this problem.

a) get down b) get around c) get up

5. Please __________________________ on. = Please continue.

a) give b) get c) go

6. We need to __________________________ ( = examine/review) these reports before 3:00 PM.

a) go through b) get around c) give off

7. We need to _________________ ( = schedule/arrange) an interview for Friday.

a) set up b) take off c) save up

8. The meeting has been __________________________ off ( = cancelled).

a) made b) talked c) called

9. The president has called __________________________ ( = requested) sweeping changes in the

way we do business.

a) up b) for c) around

10. I knew they'd __________________________ to our way of thinking. = I knew that they would

eventually accept our way of thinking.

a) get up b) come around c) feel out


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. We have to keep __________________________ with our competitors. = We have to be as

successful as our competitors.

a) up b) on c) at

2. That factory __________________________ ( = produces) 10,000 milk cartons every day.

a) brings in b) turns out c) out

3. That branch __________________________ ( = makes, earns) a lot of money.

a) brings in b) factors in c) takes up

4. You forgot to __________________________ in employee benefits. = You forgot to include

employee benefits in your calculation.

a) bring b) factor c) lead

5. I'll look __________________________ it. = I'll investigate it.

a) around b) in c) into

6. We'll have to do __________________________ with ( = eliminate) some of these provisions.

a) up b) over c) away

7. Robert _________________ as CEO ( = replaced the previous CEO) back in 2008.

a) took over b) looked up c) went around

8. I'd like to point _________________ ( = mention/remind everyone) that this has always worked in

the past.

a) up b) out c) in

9. Robert brought __________________________ ( = raised) a very interesting point.

a) around b) in c) up

10. We can't just __________________________. ( = admit defeat and stop trying)

a) give up b) get up c) get around


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. In the weeks __________________________ up to ( = before) the meeting, we'll all have to work

very hard.

a) bringing b) leading c) taking

2. They __________________________ ( = created, developed) a brilliant marketing strategy.

a) turned around b) brought in c) drew up

3. We always contract that work __________________________. ( = we get someone else to do it)

a) up b) out c) around

4. I want Mary to __________________________ ( = assume the lead in) the new Latin American

unit.

a) head up b) factor in c) lead off

5. Let me __________________________ ( = start) by saying how proud I am of your contribution to

this company.

a) lead off b) write off c) start on

6. You two should work together on this project. = You two should __________________________

on this project.

a) work off b) put in c) team up

7. The new cellphones will _________________ ( = will be launched) in November.

a) roll out b) come off c) go through

8. I'm not sure what you're getting _________________. = I'm not sure what you mean.

a) at b) out c) off

9. Ford plans to __________________________ off 1,000 workers. = 1,000 Ford workers will lose

their jobs.

a) lift b) lay c) go

10. Our business is really taking __________________________! = Our business is really becoming

successful!

a) up b) in c) off


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. We brought him __________________________ ( = we hired him) to help us with the new

website.

a) on b) up c) in

2. Matel had to __________________________ on their advertising budget. ( = to reduce their

advertising budget)

a) come off b) cut back c) let down

3. We __________________________ ( = rejected) the offer because we weren't happy with several

of the stipulations.

a) let off b) brought out c) turned down

4. That issue never __________________________ up ( = was never raised) during the meeting.

a) came b) drew c) measured

5. This product doesn't __________________________ up to its predecessors. = This product is not

as good/effective as its predecessors.

a) work b) bring c) measure

6. We've run __________________________ paper. = We have no more paper left.

a) off b) out of c) out

7. Noone likes to sit through drawn _________________ negotiations. ( = negotiations that take

much longer than they should).

a) out b) off c) up

8. Make sure you _________________ ( = complete) all the necessary paperwork.

a) write off b) fill out c) off

9. I'm sure they'll recover. Let's not write them __________________________ just yet. ( = Let's not

assume that they're finished)

a) out b) off c) up

10. We usually __________________________ aside ( = reserve) 15% of our budget for marketing.

a) sit b) place c) set


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. Barack Obama has a plan to __________________________ out ( = save, financially speaking)

the automotive industry.

a) give b) make c) bail

2. It will take time for the board to __________________________ ( = clear up, fix) this mess.

a) turn around b) sort out c) put in

3. We can't __________________________ this option. = We have to consider this option.

a) write up b) rule out c) sign off

4. The research was __________________________ ( = conducted) by a team of French scientists.

a) carried out b) led into c) placed under

5. I'm sure we can __________________________ something out. = I'm sure we can arrange

something.

a) lead b) do c) work

6. The committee members have already __________________________ on this project. ( =

formally approved this project)

a) signed off b) worked off c) carried out

7. We have decided _________________ pursuing ( = decided not to pursue) this course of action.

a) against b) out c) off

8. I would like to _________________ my partner in on this discussion. = I would like my partner to

take part in this discussion.

a) take b) carry c) bring

9. The new functionality will speed __________________________ the checkout process. ( = will

make the checkout process faster)

a) in b) up c) on

10. I'm going to ask John sit __________________________ on this meeting. = I'm going to ask

John to attend this meeting (although he won't participate).

a) in b) up c) of


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c


Business English Grammar Exercise | Topic: Choose the right preposition 1


1. The design stage typically lasts __________________________ two months.

a) for b) NO PREPOSITION c) A or B

2. We'll let you know about our decision __________________________ tomorrow.

a) until b) by c) A or B

3. I like working __________________________ Bill. He's really laid-back.

a) on b) with c) along

4. The design process __________________________ this product is fairly complicated.

a) for b) in c) along

5. Please inform me _________________ your decision.

a) in b) A or C c) of

6. This is an issue that came up _______________________ the early stages of the project.

a) during b) along c) with

7. The demand for our product has risen by 50% _______________________ the last two years.

a) over b) among c) with

8. John will be in charge __________________________ all the technical aspects.

a) to b) for c) of

9. Are you working __________________________ the project that I assigned you to?

a) with b) on c) in

10. I work _________________________ downtown Chicago/ I work

__________________________ the center ( = central part) of the city.

a) in b) on c) at


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. This company is __________________________ for sale = This company is being sold

a) B or C b) up c) NO PREPOSITION

2. __________________________ an emotional standpoint, this is a very difficult decision to make.

a) On b) From c) At

3. The CEO stepped __________________________ last month = The CEO resigned last month

a) along b) out c) aside

4. He didn't say anything prior __________________________ ( = before) the board's approval of

the deal.

a) to b) NO PREPOSITION c) with

5. We made _______________________ $5,000,000 in profits last year.

a) about b) around c) A or B

6. _______________________ all the workers, Miguel works the hardest.

a) In b) Out of c) Out

7. We're focusing _______________________ long-term growth.

a) on b) in c) at

8. Are you going to finish this on time? Yes, the packages will be sent out

__________________________ schedule. ( = on time)

a) in b) on c) by

9. Customers will be allowed to pay __________________________ cash.

a)by b) A or C c) NO PREPOSITION

10. It's been a tough week _________________________ work.

a)in b) on c) at


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. The process __________________________ selecting candidates is a difficult one.

a) of b) in c) A or B

2. __________________________ a way, we're happy that we didn't get the contract.

a) On b) In c) At

3. Are you satisfied __________________________ this quarter's profits?

a) in b) of c) with

4. We have three marketing specialists __________________________ staff = We have three

marketing specialists working at our company

a) on b) at c) in

5. Which company do you work _________________?

a) NO PREPOSITION b) A or C c) for

6. We have to bring this _______________________ his attention = We have to let him know about

this

a) about b) to c) towards

7. I think you should invest _______________________ this company.

a) in b) for c) on

8. I knew __________________________ the beginning that this wouldn't work.

a) of b) from c) NO PREPOSITION

9. We're looking for a partner we can rely __________________________ = We're looking for a

dependable partner

a) with b) on c) at

10. It's best to take care of such issues _________________________ an early stage, before they

become bigger problems.

a) in b) on c) at


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. What we like __________________________ them, is that they always deliver on their promises.

a) of b) about c) around

2. He always comes __________________________ time. ( = at the right time, neither late nor

early)

a) in b) at c) on

3. I came __________________________ time to hear him speak. ( = I arrived at the last moment,

but I wasn't late)

a) on b) in c) at

4. __________________________ time ( = In the future) you'll see that I was right.

a) In b) On c) At

5. We offer free advice _________________ financial planning.

a) on b) at c) NO PREPOSITION

6. We offer free _______________________ financial planning advice.

a) on b) at c) NO PREPOSITION

7. We'll help you develop your business idea _______________________ an award winning

enterprise.

a) into b) to c) toward

8. How many people are __________________________ your team?

a) B or C b) on c) in

9. It's always best to focus more __________________________ quality than

_______________________ quantity.

a) with b) on c) in

10. He doesn't really know much _________________________ mapping out processes.

a) in b) around c) about


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. Despite __________________________ all this, I think that it's a good idea to pursue this course

of action.

a) B or C b) of c) NO PREPOSITION

2. We're committed __________________________ providing you with the best possible service.

a) in b) to c) at

3. Many mistakes were made __________________________ the past year.

a) in b) on c) for

4. We specialize in providing solutions that tailor __________________________ your specific needs.

a) for b) to c) A or B

5. These solutions are tailor-made _________________ your needs.

a) for b) to c) A or B

6. We're not really interested _______________________ this type of cooperation.

a) on b) at c) in

7. This is the best-selling product _______________________ the market.

a) on b) in c) A or B

8. Our products are available all __________________________ the world.

a) in b) around c) about

9. I'm very happy that you're considering me __________________________ this position.

a) about b) in c) for

10. The research is moving _________________________ ( = progressing) well.

a) along b) around c) about


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. We currently spend about $10 million a year __________________________ advertising.

a) B or C b) in c) on

2. We have worked on dozens __________________________ similar projects.

a) of b) off c) NO PREPOSITION

3. Our sales have been down ever __________________________ the bad news came out last year.

a) from b) out c) since

4. We've been __________________________ this before. = We've experienced this before.

a) around b) through c) in

5. Let me start _________________ welcoming you to the conference.

a) for b) A or C c) by

6. You should really start _______________________ that project. = You should really begin working

on that project.

a) on b) at c) in

7. Which category would this fall _______________________ ?

a) under b) on c) over

8. __________________________ the past year, our profits have tripled.

a) During b) Over c) A or B

9. We have to deal with the problem __________________________ hand. ( = the problem that we

are facing)

a) in b) at c) on

10. The partners from New York will be _________________________ hand for ( = present at) the

meeting.

a) in b) on c) at


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. We have spent the last two weeks searching __________________________ a new web designer.

a) for b) in c) on

2. It'll be a while __________________________ we start being profitable.

a) until b) A or C c) before

3. __________________________ the end of next year, we will have made $100,000.

a) By b) Until c) In

4. Are we all __________________________ the same page? = Do we all agree?

a) in b) on c) at

5. These candy bars account _________________ about 70% of our sales.

a) to b) from c) for

6. To sell something for less than you paid for it = To sell something _______________________ cost

a) under b) A or C c) below

7. How do we go _______________________ doing this? = What steps should be take in order to do

this?

a) about b) around c) out

8. I take a lot of pride __________________________ this company. = I'm very proud of this

company.

a) of b) in c) on

9. Our air conditioners cost around $1,000, __________________________ our competitors' air

conditioners cost at least $2,000.

a) since b) for c) while

10. I'll see you _________________________ the conference!

a) at b) in c) on


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. We all need to perform __________________________ a higher level.

a) in b) at c) A or B

2. We have to increase our budget to a minimum __________________________ 10% of our gross

sales.

a) NO PREPOSITION b) A or C c) of

3. You have to attend __________________________ all the staff meetings.

a) to b) NO PREPOSITION c) at

4. From now __________________________, you will report to me.

a) on b) ahead c) in

5. We finished the project _________________ of schedule. ( = early)

a) ahead b) before c) A or B

6. The inflation rate is going up as a result _________________ rising gas and energy costs.

a) on b) in c) of

7. This is well _______________________ the target of 4% that we were aiming for.

a) above b) up c) A or B

8. I'm calling __________________________ response to your email.

a) in b) on c) with

9. They still haven't figured __________________________ ( = thought of) a way to improve

employee morale.

a) up b) out c) through

10. Something _________________________ the lines of what we saw at the conference. =

Something similar to what we saw at the conference.

a) among b) around c) along


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. We will have to cut production __________________________ 50,000 units.

a) by b) in c) with

2. Which office do you work __________________________?

a) NO PREPOSITION b) at c) A or B

3. We need to determine which factors are __________________________ the slowdown. ( = are

causing the slowdown)

a) before b) during c) behind

4. We have to divide the work load evenly __________________________ all the employees.

a) among b) between c) A or B

5. Net profits = Gross profits _________________ all the expenses involved in running a business.

a) before b) below c) minus

6. We are committed _________________ retaining our status as market-leader.

a) of b) to c) in

7. You'll be working _______________________ our other office.

a) B or C b) out of c) at

8. I wanted to speak to you __________________________ your recent behavior.

a) regarding b) A or C c) about

9. I need to speak to you __________________________ ( = about) the McAlister account.

a) considering b) concerning c) A or B

10. We're the world's leading supplier _________________________ mangos.

a) with b) in c) of


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. These cigars are hand-made __________________________ Cuba.

a) on b) at c) in

2. You'll never finish the report on time if you keep working __________________________ that

speed!

a) on b) at c) in

3. We have to find a new supplier __________________________ May 1st.

a) before b) A or C c) by

4. I don't want to make any concessions __________________________ them.

a) to b) between c) with

5. Are we going to ship this cargo _______________________ air?

a) through b) with c) by

6. Don't send that email _______________________ Mark approves the proposal. = Wait for Mark to

approve the proposal before sending the email.

a) until b) unless c) despite

7. Don't send that email _______________________ Mark approves the proposal. = Don't send that

email if Mark doesn't approve the proposal.

a) unless b) until c) despite

8. These types of products are usually exempt __________________________ taxes.

a) considering b) in c) from

9. __________________________ this treaty, companies are not allowed to engage in unfair trade

practices.

a) In b) Under c) From

10. We have increased food imports _________________________ 20% in the last three years.

a) B or C b) NO PREPOSITION c) by


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a


Business English Grammar Exercise | Topic: Mixed verb tenses 1


1. If he doesn't come in the next 10 minutes, we __________________________ without him.

a) started b) would start c) will start

2. He __________________________ a manager when he was 25.

a) has become b) became c) was becoming

3. __________________________ the details of the proposed merger.

a) Let's to discuss b) Let's discuss c) Let's be discussing

4. Our distributor called while I __________________________ to Jim. (I'm no longer talking to Jim)

a) was talking b) have been talking c) would be talking

5. I thought about your proposal, and I think we __________________________ it.

a) accept b) will have accepted c) will accept

6. How long _________________ in sales?

a) B or C b) have you worked c) have you been working

7. I have _________________ your proposal, and I'm quite impressed.

a) reviewed b) reviewing c) review

8. The mayor failed __________________________ the striking workers to return to contract talks.

a) persuade b) A or C c) to persuade

9. The union __________________________ on Tuesday to resume contract talks.

a) was being agreed to b) agreed c) has been agreeing

10. Negotiations __________________________ to continue into the weekend.

a) are expected b) are expecting c) expect


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. It would __________________________ more sense to redesign the packaging.

a) make b) have made c) A or B

2. It would __________________________ more sense to have gone to the meeting.

a) make b) have made c) A or B

3. __________________________ through the process many times before, I know exactly which

steps to take.

a) Going b) Having gone c) To go

4. There's no need __________________________ a chief marketing officer.

a) to hire b) hire c) hiring

5. This meeting has been __________________________ by the marketing department.

a) organize b) organizing c) organized

6. The marketing department is __________________________ the meeting.

a) organizing b) organize c) organized

7. The safety inspector is _________________ by the CEO.

a) appointed b) appointing c) A or B

8. This seemingly easy task __________________________ us.

a) has eluded b) had eluded c) A or B

9. This seemingly easy task __________________________ us until last week.

a) has eluded b) had eluded c) A or B

10. What can we __________________________ from this experience?

a) learn b) to learn c) learning


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. __________________________ a strike, the company gave in to the workers' demands.

a) Hoping to prevent b) Hoped to prevent c) Hope to prevent

2. Our employees __________________________ our strongest asset.

a) are being b) are c) to be

3. __________________________ that for another meeting.

a) Let's to leave b) Let's be leaving c) Let's leave

4. Our office usually __________________________ at 5:00 PM, but today we're staying open until

6.

a) closes b) is closing c) closed

5. __________________________ business in third-world countries can be a frustrating experience.

a) To do b) Having done c) Doing

6. Please ask Robert _________________to the meeting.

a) to be coming b) to come c) come

7. By the time my boss gets here, I _________________ my report.

a) will have finished b) would be finished c) finish

8. From now on, we __________________________ things differently.

a) will be doing b) A or C c) will do

9. If he had told me about this earlier, I __________________________ someone else.

a) will have hired b) would have hired c) will hire

10. I __________________________ those changes last week.

a) have implemented b) have been implementing c) implemented


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. Over that past three years, I __________________________ in a number of interesting projects.

a) have been involved b) A or C c) was involved

2. Right now I __________________________ in any project.

a) am not being involved b) A or C c) am not involved

3. PERSON 1: Do you have time to talk? PERSON 2: Not really, I __________________________

pretty busy right now.

a) am being b) am c) have been

4. I __________________________ to a trade fair until I went to the one in Las Vegas last month.

a) had never been b) was never c) have never been

5. They were one of our biggest competitors, but they __________________________ bankrupt last

year.

a) went b) have gone c) had gone

6. Recent efforts _________________ our company's profile have been successful.

a) boost b) to have boosted c) to boost

7. John's company _________________ one of the biggest electronics retailers in the country.

a) is b) are c) A or B

8. I __________________________ the approval of three committee members before Bob signed off

on the project.

a) had already gotten b) did already get c) have already gotten

9. The recent survey shows that our consumer base __________________________.

a) grows b) is growing c) A or B

10. PERSON 1: How's the new guy doing? PERSON 2: Right now he's just

__________________________ to get familiar with our process.

a) try b) tried c) trying


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. You should __________________________ your employees in a more respectful manner.

a) treat b) to treat c) treated

2. Employees should __________________________ in a more respectful manner.

a) to be treated b) be treated c) treated

3. PERSON 1: __________________________ you seen Bob? PERSON 2: No, I haven't.

a) Have b) Are c) Did

4. You __________________________ if you have a problem.

a) would have let him know b) should let him know c) have let him know

5. The business environment __________________________.

a) is constantly changing b) changes constantly c) A or B

6. _________________ them until we get the proposal back from Nancy.

a) Don't be calling b) Haven't you called c) Don't call

7. The board _________________ a merger.

a) has just approved b) just has approved c) A or B

8. I __________________________ at Bank of America from 2001-2003.

a) have been working b) was working c) have worked

9. Currently, I __________________________ at Citibank.

a) work b) am working c) A or B

10. I __________________________ here for 10 years. (I still work here)

a) have worked b) worked c) was working


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. Do you think you __________________________ finish this report by the end of the day?

a) could/will b) could/have c) will/have

2. Yes, the report __________________________ by the end of the day.

a) will be finished b) I will finish c) I have finished

3. I __________________________ it as we speak.

a) finish b) would finish c) am finishing

4. I will have finished __________________________ the presentation by the time you get back from

lunch.

a) to prepare b) preparing c) A or B

5. I __________________________ for many different jobs.

a) have been applying b) have applied c) A or B

6. I __________________________ talked about this later.

a) would rather we b) would we rather c) rather

7. If I had known about the layoffs, I _________________ you.

a) would have told b) will have told c) will tell

8. We are currently __________________________ several acquisitions.

a) considered b) have been considering c) considering

9. These acquisitions __________________________ us as the leader in our industry. (The

acquisitions may or may not be made/realized)

a) would be established b) would establish c) would have established

10. These acquisitions __________________________ us as the leader in our industry. (The

acquisitions were NOT made/realized)

a) would establish b) would have established c) would be established


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. I __________________________ my new job next week.

a) B or C b) am starting c) start

2. There __________________________ to be a problem with your application.

a) is seeming b) seems c) seem

3. I __________________________ 10,000 shares last week.

a) bought b) will have bought c) have bought

4. I __________________________ a lot of money if I hadn't listened to your advice.

a) would make b) would have made c) will have made

5. __________________________ that issue, Bob started to look for other problem areas.

a) To be resolved b) Has he resolved c) Having resolved

6. That issue is yet __________________________.

a) having resolved b) has he resolved c) to be resolved

7. _________________ that issue?

a) Has he resolved b) Having resolved c) To be resolved

8. Maybe you should __________________________ a different approach.

a) tried b) try c) to have tried

9. Hiring Thomas has __________________________ a positive impact on the growth of our law

firm.

a) having b) been had c) had

10. I'm not sure that __________________________ the CEO will solve our problems.

a) replacing b) replace c) to replace


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. She was in charge of __________________________ all the web graphics.

a) create b) creating c) to create

2. Barbara __________________________ that she will be stepping down.

a) has informed me b) informed me c) A or B

3. I __________________________ worry about that if I were you.

a) didn't b) wouldn't c) will not

4. I'm not sure if they will be able __________________________ from these losses.

a) to rebound b) rebound c) rebounding

5. I'm not sure if they can __________________________ you that information.

a) give b) to give c) giving

6. They announced last month that they __________________________ their relationship with

Microsoft.

a) scale back b) would have been scaling back c) would scale back

7. The meeting _________________ if John hadn't arrived at the last moment.

a) would have been called off b) will have been called off c) called off

8. The company was charged with __________________________ deceptive claims in its advertising

campaign.

a) making b) to make c) make

9. I have __________________________ to talk to you about the marketing survey you're working

on.

a) mean b) been meaning c) been mean

10. The bank is __________________________ one-third of its branches.

a) trying to sell b) selling c) A or B


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. MasterCard __________________________ its marketing around the theme, "There are some

things money can't buy."

a) B or C b) has built c) built

2. If they __________________________ us earlier, we could have set up a meeting.

a) contact b) had contacted c) have contacted

3. I hadn't __________________________ the figures were so low.

a) realized b) been realized c) been realizing

4. Visa __________________________ Mastercard's main competitor.

a) is being b) is c) A or B

5. We're currently __________________________ that part of the contract.

a) negotiated b) being negotiated c) negotiating

6. That part of the contract is currently __________________________.

a) negotiating b) negotiated c) being negotiated

7. We successfully _________________ the inclusion of that amendment.

a) negotiated b) being negotiated c) negotiating

8. The outcome __________________________ known until next week.

a) will be b) won't be c) A or B

9. The outcome __________________________ known next week.

a) will be b) won't be c) A or B

10. These fees are not __________________________ in the estimate.

a) included b) including c) A or B


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. This advertisement doesn't __________________________ people to buy the product.

a) encouraged b) encourage c) to encourage

2. This advertisement __________________________ people to buy the product.

a) encourages b) encouraged c) A or B

3. I haven't seen numbers like these in 10 years.

a) didn't see b) haven't see c) A or B

4. Let's __________________________ this over lunch.

a) discuss b) to discuss c) be discussing

5. __________________________ a business is hard work.

a) Starting b) To start c) Having started

6. __________________________ three businesses myself, I know what I'm talking about.

a) To start b) Starting c) Having started

7. This is an opportunity _________________ more directly with consumers.

a) to connect b) connecting c) connect

8. __________________________ with consumers isn't easy.

a) Connecting b) Connect c) To connect

9. He expressed concern about some of the deals currently __________________________.

a) take place b) taking place c) are taking place

10. Generally speaking, nobody __________________________ to carry around a huge cellphone.

a) want b) is wanting c) wants


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c


Business English for IT l Topic: Customer Relationship Management (CRM) 1


1. This new CRM system will hopefully increase our __________________________. ( = help us to

become more productive)

a) inclination b) productivity c) propensity

2. This new software will provide us with the __________________________ we need to help

customers quickly.

a) tools b) tolls c) tails

3. By ____________________ certain processes ( = not doing them manually), we save a lot of time.

a) automating b) automation c) automatic

4. The new CRM software will allow us to create trouble tickets for each

__________________________ ( = problem) that comes up.

a) idea b) issue c) info

5. When you ____________________ an open ticket, you're following the progress of the open ticket.

a) trick b) trap c) track

6. Are the open tickets __________________________ by case number? No, they're

__________________________ by date.

a) errant b) aroused c) arranged

7. To find out more about the team's performance = To gain __________________________ into the

team's performance

a) visibility or insight b) vis-a-vis or inform c) virulence or inspect

8. To __________________________ a case means to send the case to someone (like a manager,

boss, etc.) for review.

a) escape b) escalate c) scale

9. After you _____________________ an issue ( = solve a problem), make sure you close the ticket.

a) resolve b) revoke c) respond

10. I need to access the CRM system from home. No problem, you can access the system

__________________________.

a) remorsefully b) remedially c) remotely


permission.

Business English for IT l Topic: Customer Relationship Management (CRM) 1

ANSWERS:

1) b 2) a 3) a 4) b 5) c 6) c 7) a 8) b 9) a 10) c


Business English for IT l Topic: English for Database Administration (DBA) 1


1. I have to add a new _____________________ to this database.

a) record b) set c) data

2. I _____________________ ( = changed) the database but now it's not working.

a) modernized b) modified c) modeled

3. We're having issues with data _____________________. ( = the data is not whole/complete)

a) integrity b) integration c) interest

4. We're looking for a database administrator who can ensure maximum performance

_____________________ budgetary constraints

a) giving our b) given our c) give our

5. I've got a lot of experience in _____________________. I've done many disaster recovery drills

throughout the course of my career.

a) recover b) recourse c) recoverability

6. One of your main duties will be to _____________________ new versions of DBMS software.

a) instate b) instigate c) install

7. We need you to analyze the data stored in the database and to make __________________

relating to performance and efficiency of that data storage.

a) recommendations b) recommend c) ideas

8. If something is available at all times, it is available __________________.

a) 7/24 b) 24/7 c) 365/7

9. You'll have to test this new database before it is moved into a __________________ environment.

( = before it goes live)

a) produce b) protected c) production

10. We have to make a __________________ ( = a copy) of this database

a) backup b) back-version c) back-on


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. We have to rethink our database structure. These types of online __________________ are not

acceptable.

a) response times b) response c) answer times

2. Everything is working well = Everything is running __________________.

a) smoothly b) softly c) safely

3. I'll be able to __________________ the problem ( = find out what the problem is) by tomorrow.

a) diagram b) diameter c) diagnose

4. The integrity of a database is something that prevents business rules from __________________.

a) being broke b) being broken c) brake

5. We have to ensure that every order must identify one and __________________ customer.

a) only single b) one only c) only one

6. __________________ is another issue that is important to consider when building a database.

a) Security b) Secure c) Securing

7. I can __________________ the data but I can't change it.

a) access b) accede c) accessorize

8. A database is used to __________________ data.

a) stop b) stall c) store

9. Many databases are __________________ tables.

a) made with b) made up of c) made up with

10. Only __________________ users can access and change data as needed.

a) authored b) authorized c) authoritative


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. We need to make some major changes to the structure in order to __________________ ( = take

into account) the new data.

a) accent b) account for c) acclaim

2. By implementing the technique known as "normalization", database administrators can minimize

the risk of __________________ information. ( = having the same information appear more than

once)

a) decorating b) deprecating c) duplicating

3. I'll need to add these two __________________ of data together.

a) couples b) sets c) compounds

4. I programmed it so it __________________ out ( = eliminates) the data from the third column.

a) parses b) parts c) peers

5. Normalizing data is an __________________ ( = very important) part of making a database

perform optimally.

a) essential b) incensed c) accentual

6. We have to __________________ ( = transfer) all this data to the new database.

a) maneuver b) mobilize c) move

7. We have to pass this value to a SQL __________________.

a) statement b) static c) state

8. Get __________________ of ( = turn off) auto numbering for this column.

a) rid b) rat c) rate

9. Another way of saying to "move" data is to __________________ data.

a) migraine b) migrate c) immigrate

10. We have to change the structure = We have to make some __________________ changes

a) structured b) constructive c) structural


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. I'm responsible for __________________ which data fields will be used.

a) deciding b) decision c) dedicating

2. Make sure that your field names are unique and __________________.

a) describing b) descriptive c) deceptive

3. Your field names are too vague - they need to be more __________________.

a) specified b) spec-sheet c) specific

4. The __________________ ( = first/original) value was 0.

a) initial b) inert c) invalid

5. A SQL statement can be used to __________________ ( = get information from) a database.

a) question b) ask c) query

6. Do you know how to __________________ ( = divide) a field into multiple fields?

a) spit b) split c) spot

7. Would you like to update these values for all records, or only those records that meet a specified

__________________ ( = rule, value).

a) criteria b) interior c) crater

8. It might not be the __________________ ( = normal, accepted) way of doing things, but it works.

a) conditional b) conventional c) conceptual

9. The symbol ">" usually means "__________________".

a) bigger like b) greater than c) bigger than

10. Many databases are made up of __________________ (which are vertical) and rows (which are

horizontal).

a) colons b) calluses c) columns


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c


Business English for IT l Topic: Enterprise Content Management 1


1. We need to ensure that the correct version of a document is being __________________________

at any given time.

a) accessed b) assisted c) accented

2. An ECM (enterprise content management) system will manage document through their entire life-

__________________________.

a) cycle b) support c) affirmation

3. We got rid of our last ECM software because it just didn't __________________________ ( =

wasn't a good fit for) our business needs.

a) make b) mosh c) match

4. Thanks to the new ECM system, we've __________________________ performance and increased

sales.

a) bettered b) improved c) incremented

5. You're going to have to __________________________ all of these documents - We have to add

them to the new system. You can use the scanner in Robert's office.

a) scale b) print c) scan

6. What type of __________________________ control software are you familiar with?

a) version b) aversion c) verse

7. How can I _______________________ these e-mails into the new content management system?

a) import b) impose c) impact

8. This system is really _______________________. It takes a long time to understand how to use it.

a) commonplace b) complimented c) complicated

9. We need to install a digital __________________________ system - we have over 2,000 images

that need to be organized properly.

a) arch-rival b) archiving c) arc

10. This system is quite __________________________ - It will accept data in diverse formats from

mixed sources.

a) well-versed b) versatile c) volatile


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. A good Digital Asset Management system can ensure that your content ______________________

( = is in compliance) with a variety of government (or internal) regulations.

a) complies b) complicates c) completes

2. More and more government laws and regulations (such as the USA Patriot Act) require certain types

of organizations to __________________________ and store information about people.

a) collocate b) collect c) collate

3. Most ECM systems guarantee that your information will be stored __________________________.

a) securely b) security c) secure

4. A lot of these processes are automated, since __________________________ ( = non automated)

processes require more labor, and are more prone to error.

a) menial b) manual c) maniacal

5. Will we have to __________________________ (= rearrange) our data infrastructure before

importing it into the new ECM system?

a) undo b) recognize c) rework

6. The goal of the software is to __________________________ ( = markedly) improve your

business operations.

a) signify b) signal c) significantly

7. We need a system which will allow us to all __________________________ this information.

a) share b) shared c) sharing

8. Peter has installed ECM systems at two major corporations. He can help us

__________________________ and maintain an effective program.

a) imply b) implement c) implicate

9. Every ECM system is able to __________________________ ( = successfully) manage various

content types such as electronic documents, scans, web content, email, etc.

a) effective b) affected c) effectively

10. We'll help you manage all types of documents with equal ________________________ ( = ease).

a) facility b) easy c) simplification


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a


Business English for IT l Topic: IT Project management 1


1. Everyone knows that _____________________ ( = the time when a server/site are down) is

costly.

a) downtime b) downsize c) brainstorming

2. As a project manager, I have to _____________________ all technology related expenses.

a) justify b) juggle c) jump

3. That appears to be a _____________________ solution, but there's always a risk that it might not

come together in production.

a) work b) work-based c) workable

4. The last project I was working on had a tight deadline, so once decisions were made, we couldn't

_____________________. ( = go back and change them)

a) backtrack b) move backwards c) rework

5. Well, it' explicitly ____________________ in the guidelines that we are to avoid this.

a) state b) said c) stated

6. On my team, everyone knows what they're supposed to do. There is no _____________________.

a) ambiguous b) ambiguity c) ambitious

7. I use Critical Path Analysis to _____________________ and manage complex projects.

a) schedule b) stall c) sketch

8. We're going to have to _____________________ ( = change) our plans a little bit.

a) altar b) alter c) falter

9. Before we assign tasks, we have to _____________________ them.

a) indent b) identify c) implant

10. It's my job to ensure that all the work is done to _____________________.

a) specifics b) speculation c) specification(s)


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. We'll have to talk to the __________________ ( = programmers) about that.

a) developers b) designers c) deliverables

2. The search __________________ has to be added before the end of the month.

a) functionality b) formality c) family

3. Let's take a look at all our __________________ ( = crucial/critical) tasks.

a) highly-strung b) big-priority c) high-priority

4. For the past five years, I've been managing __________________ of IT professionals.

a) 10-person team b) a 10-person team c) a 10 persons team

5. A good IT project manager should know about every stage of the software development life cycle

__________________.

a) proceeds b) percentage c) process

6. I've created a list of deliverables with their __________________ delivery dates.

a) required b) inquired c) reserved

7. The last project did not go well because there was no logical work __________________ structure.

a) breakdown b) break-out c) break

8. Jim, how's the __________________ of the new database going?

a) impersonation b) immersion c) implementation

9. This is definitely the most appropriate __________________ ( = way to do things).

a) action item b) course of action c) action course

10. It's Nancy's responsibility to monitor logs of all submitted changes and their

__________________.

a) state b) status c) storage


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b


Business English for IT l Topic: Computer programming 1


1. We have to design a new _____________________ for our website.

a) part b) section c) area

2. I don't have a lot of experience in _____________________-oriented programming languages like

Java.

a) code b) subject c) object

3. Most of my experience is in back-_____________________ programming.

a) side b) end c) to-back

4. SQL is pronounced _____________________.

a) sequel b) scale c) school

5. C# is pronounced _____________________.

a) see sharp b) see pound c) see number

6. I've written 100 lines of _____________________.

a) program b) coding c) code

7. I'm not really familiar with that programming _____________________.

a) language b) tongue c) lingo

8. I _____________________ to work properly.

a) can't get this b) can't make this c) can't fix this

9. ASP.NET is a much more _____________________ language than classic ASP.

a) strong b) powerful c) power

10. This is a password generator _______________________ that I have written.

a) scripting b) inscription c) script


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. We're looking for three programmers to help us develop our web-based __________________.

a) applications b) appliances c) applause

2. You have to test the program to ensure that it works __________________.

a) to expect it b) as expected c) like it expected

3. Many programmers use libraries of (modifiable) code instead of __________________ from

scratch.

a) coding b) code c) coded

4. Proprietary software is software that can be used __________________ by the company that

develops it. ( = noone else can use it)

a) including b) exclusively c) inclusively

5. Boris is going to be helping us to implement various software sub-__________________.

a) parts b) pieces c) components

6. He's really good at __________________. ( = finding a problem and fixing it)

a) trouble b) fault-finding c) troubleshooting

7. Do you have any experience with integrating internal software solutions into _________________

( = external) application software?

a) third party b) second party c) first party

8. Programmers with _________________ or licenses are not necessarily better coders.

a) certified b) certifications c) papers

9. How good are you _________________ stored procedures?

a) on writing b) when writing c) at writing

10. What's another word for "testing"?

a) debugging b) evolving c) debunking


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a


Business English For IT | Topic: Computer programming 3


1. These variables are not __________________ from outside of the object.

a) assess b) access c) accessible

2. The error message says that this variable is __________________. ( = not defined)

a) indefinite b) undefined c) independent

3. Class A did not __________________ the variables from the class B. = The variables from class B

are not showing up in class A.

a) inherent b) inherit c) inhibit

4. Inheriting is sometimes called "__________________-classing."

a) sub b) below c) under

5. Can you retrieve ( = get) this information from __________________ classes? No, you can only

retrieve it from one.

a) multi b) variety c) multiple

6. In programming terminology, what's the opposite of a parent class?

a) a child class b) a children's class c) a baby class

7. Each class has its own __________________ of functions and variables.

a) set b) sitting c) setting

8. What is this function supposed to __________________ ?( = which value is it supposed to return,

what is it supposed to print, etc.)

a) outreach b) program c) output

9. What do you do with a function?

a) You call out to it b) You call it c) You call up on it

10. It's a good idea to start or end local variables with a special __________________ (like an

underscore '_')

a) character b) characterization c) sign


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. Other parts of the program will be able to __________________ these objects using simple

function calls.

a) work b) work with c) work at

2. Do a search to find every __________________ of this variable. ( = a list of every time the

variable appears in the code)

a) instant b) constant c) instance

3. Naming a variable = Variable __________________

a) christening b) declaration c) calling

4. To __________________ a function means to change its properties.

a) redefine b) reveal c) review

5. If something is sending the wrong __________________, it is sending the wrong variables to be

processed.

a) parameters b) declaration c) class

6. A subroutine is a piece of code that is separate from __________________ of a program.

a) main body b) a main body c) the main body

7. A procedure (often referred to as a "function") is like a subroutine, but with additional

__________________. Most functions can accept parameters.

a) features b) feats c) facets

8. This function __________________ ( = produces) the wrong value.

a) returns b) reveals c) replays

9. A method is a function __________________ within an object.

a) trapped b) contained c) captured

10. He has been programming for 15 years, and sometimes uses terms that are no longer

__________________ in programming. ( = slightly outdated terms)

a) overused b) used up c) widely used


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c


Business English For IT | Topic: Search engine optimization (SEO) 1


1. SEO (Seach Engine Optimization) is all about making your site easier to

__________________________ in searches.

a) search b) discover c) find

2. My site doesn't __________________________ ( = appear) in any search results.

a) come off b) come up c) come out

3. I _________________________ it ( = did a search on Google), but I couldn't find any information.

a) Google-input b) Googled c) Googlified

4. Meta tags are important, but not as important as they used to be, so you shouldn't put too much

__________________________ on them.

a) emphasis b) empathy c) empire

5. The search __________________________ 10,000 hits = There were 10,000 results for the search

a) turned down b) turned around c) turned up

6. I submitted my site to the directory, but it hasn't been __________________________ yet.

( = it hasn't yet appeared in the directory)

a) listed b) listless c) listing

7. The Alexa traffic rank is based on a 3-month __________________________ of traffic to a

particular website.

a) analysis b) analytics c) customers

8. The site's "reach" is the actual number of __________________________ that visit the site during

a particular period.

a) usability b) usefulness c) users

9. __________________________ refers to how easy it is for people to navigate the site.

a) Users b) Usability c) Usefulness

10. I'm __________________________ my recommendations on an in-depth analysis of your traffic

reports.

a) basing b) testing c) resulting


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. Search engines are supposed to display search results in order of __________________________.

( = the most important results first)

a) relativity b) relevance c) relations

2. A spider, also known as a robot or a __________________________, is a program that visits web

sites and reads the content of their pages in order to create entries for a search engine index.

a) caller b) crawl-space c) crawler

3. You can __________________________ ( = prevent) spiders from indexing your page(s) by

adding special instructions in a file called "robots.txt".

a) blockade b) block c) black-out

4. Jim doesn't optimize his site because he doesn't care about its __________________________

( = position) in search engine results pages.

a) standing b) staying c) putting

5. Thanks to these changes, we've been able to __________________________ ( = move ahead/

improve one's position considerably) in the competitive online market.

a) forge ahead b) go around c) get by

6. If someone tells you that your website needs an __________________________, it means that

your websites need some major changes.

a) overkill b) overtime c) overhaul

7. One often hears that "content is __________________________." This means that a website's

content is the main factor in how high (or low) it is ranked on search engines.

a) king b) prince c) ruler

8. Many people try to optimize their sites using various tricks, but the best way to

__________________________ a high ranking is by constantly adding good content.

a) ensure b) entail c) encompass

9. Keyword __________________________ refers to how many times a keyword appears within a

certain page.

a) propensity b) density c) immensity


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b




1. "Sponsored" links are links that are ______________________ by a company to promote

themselves or their products/services.

a) paid for b) given money for c) paid

2. Most SEO companies prefer to focus on search results that show up naturally (not as paid

advertisements), in other words "organic search results" or "organic

__________________________".

a) listings b) lists c) click-through

3. Click fraud can be a real __________________________ ( = can be dangerous) for your business.

a) treat b) tread c) threat

4. High quality content is an __________________________ ( = vital/ very important) part of search

engine optimization.

a) integrated b) integral c) interesting

5. When you __________________________ your content, make sure you emphasize specific key

phrases for search engines.

a) write again b) write anew c) rewrite

6. To increase content relevancy = To __________________________ content relevancy

a) boost b) boast c) best

7. The person who is responsible for writing content is called a __________________________.

a) copywriter b) content producer c) integrator

8. Rearranging you link __________________________ ( = structure), can improve your search

engine ranking.

a) archetype b) archaism c) architecture

9. We have a __________________________ ( = established beyond doubt) formula for optimizing

websites.

a) proving b) proven c) provable

10. To improve your chances of getting a higher rating = To __________________________ your

chances of getting a higher rating

a) best b) better c) brush up


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) a 9) c 10) b




1. You should never make the mistake ______________________ the title of the page blank.

a) of leaving b) to leave c) leaving

2. The title should be __________________________ from 10 to 15 words in length.

a) anyhow b) anywhere c) anyway

3. You have to think of more keywords __________________________ with ( = that have to do with)

your site.

a) associated b) assumed c) ascertained

4. This isn't a very __________________________ keyword. = Not many people search for this

keyword.

a) populist b) popular c) populated

5. If something is __________________________, it persuades or forces you to do something. SEO

professionals say that your web site's title should be __________________________ - It should

make people want to visit it.

a) complacent b) confusing c) compelling

6. A significant/dramatic loss of traffic = A __________________________ loss of traffic

a) glaring b) glowing c) substantial

7. We lost a lot of money. It was a __________________________ ( = serious) blow to our bottom

line.

a) devastating b) compelling c) pivotal

8. There is a __________________________ between a well optimized site and an over-optimized

site. = There is little that makes a well-optimized site different from an over-optimized site.

a) tightrope b) fine-line/thin-line c) vapor trail

9. Some sites can be described as "over-optimized", meaning that they have been optimized too

much. What is the opposite of this expression?

a) below-optimized b) low-optimized c) under-optimized

10. We know how to __________________________ ( = obtain) effective optimization without over-

optimizing your site.

a) achieve b) access c) acclaim


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b


Business English for IT l Topic: Social media/social networking 1


1. Many social networking sites like Facebook, Myspace, Twitter, etc. help people

_________________ together ( = get connected, become part of the same group) online

a) bend b) band c) bond

2. Twitter has implemented _________________ search functionality, so that someone can find

information as soon as it is posted on the network.

a) timely b) faster-than-light c) real-time

3. Twitter recently _________________ ( = got rid of) a lot of spam accounts.

a) positioned b) purged c) paced

4. The site now allows you to save _________________ ( = more than one) maps.

a) multiple b) massive c) multiplied

5. A "friend _________________" is something you send to someone asking them to join your

network of friends.

a) request b) network c) addition

6. The account has been ___________________. = The account is currently not active.

a) disassembled b) dismissed c) deactivated

7. On most social networking sites, you can _________________ videos to your page. ( = upload and

show videos on your page)

a) post b) make c) raise

8. Facebook recently launched a mobile _________________. ( = mobile version)

a) platform b) zone c) copy

9. A lot of people find Facebook's applications and quizzes _________________. ( = irritating)

a) derogatory b) annoying c) nervous

10. A _________________ is basically a line of text, like a sentence, etc.

a) captive b) capture c) caption


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. Facebook has a _________________ translation program. ( = one that is created/developed by

users)

a) user-driven b) user-friendly c) user-specific

2. _________________ features = great/amazing features

a) killer b) faster-than-light c) real-time

3. This application is still in _________________. ( = still being worked on/tested)

a) transition b) transit c) beta

4. It just doesn't _________________ to the competition. = It's just not as good as the competition.

a) stock up b) stack up c) stake out

5. They recently implemented multi-account _________________. ( = the ability to use/control more

than one account)

a) request b) assistance c) support

6. The site offers a lot of advanced ___________________ ( = functionality) to its members.

a) options b) traits c) workings

7. Social networking sites often look for ways to create a _________________ ( = better, fuller)

experience for their visitors.

a) richer b) more eccentric c) more involved

8. Facebook and Twitter can easily _________________ ( = connect, share information, etc.) with

other websites.

a) interest b) intersect c) integrate

9. I don't want everyone to be able to _________________ ( = find) this information.

a) assess b) access c) assume

10. I haven't _________________ ( = changed) my status in weeks.

a) uploaded b) updated c) up-ended


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b


Business English for IT | Topic: Information technology - Synonyms 1


1. Some believe that the open source era is coming to ______________. = Some believe that the

open source era is about to end.

a) an end b) an ending c) a finish

2. Her programming skills are top-_________________. = She has great programming skills.

a) heavy b) notch c) hat

3. We've witnessed some __________________ technological progress. = We've witnessed some

incredible technological progress.

a) reproachable b) ravishing c) remarkable

4. This software is full of ________________ . = This software is faulty; it has defects.

a) bugs b) insects c) headaches

5. I've programmed many sites.= I've _________________ many sites.

a) codified b) give code to c) coded

6. It seems there has been a bit of a __________________. = We didn't properly communicate our

needs to each other.

a) misinformation b) miscommunication c) mist

7. Their website really _________________. = Their website became really successful.

a) took off b) took out c) took away

8. It's a _________________ problem. = It's a problem that happens over and over.

a) reticent b) recurrent c) stagnant

9. You can use this widget on more than one website. = You can use this widget on

_________________ websites.

a) multi-level b) multiple c) multiplied

10. This solution is alright, but it's not the best (one). = This solution is adequate, but it's not

_________________.

a) optical b) optimistic c) optimal


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. To make your website "live" = To ______________ your website

a) deploy b) depict c) deepen

2. This part of the software is not working. = This software ________________ is not working.

a) component b) area c) zone

3. I've developed a program that will solve this problem. = I've __________________ a program that

will this problem.

a) done b) conjured c) created

4. Some of the features are not there. = Some of the features are ________________.

a) away b) missing c) disappeared

5. You can build an entire website using style sheets.= You can build an entire website

________________ style sheets.

a) by way of b) by the way c) by means of

6. Let me try. = Let me _________________ it a try.

a) give b) take c) get

7. An elaborate navigation bar = A _________________ navigation bar

a) fancy b) funny c) fantastic

8. He's well-________________ in many modern web design techniques. = He's proficient in many

modern web design techniques.

a) versatile b) vested c) versed

9. Web design techniques = Web design _________________

a) ways b) methods c) attempts

10. We have to move some of these elements around. = We have to _________________ some of

these elements.

a) repossess b) reposition c) review


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b




1. He's a tech __________________. = He's an expert on technology.

a) pundit b) panda c) bandit

2. We're closing that site down. = We're ________________ that site down.

a) shifting b) shutting c) shafting

3. Thomas has thought of some great ideas for the site. = Thomas has __________________ with

some great ideas for the site.

a) come down b) come around c) come up

4. To pull the __________________ on something . = To close something down.

a) plug b) cord c) rope

5. Our company is nearly __________________ to a downturn (in the economy).= Our company is

unlikely to be affected by any possible downturn (in the economy).

a) mute b) atune c) immune

6. We're trying to __________________ out a niche for our website. = We're trying to find customers

who will be interested in our website.

a) cut b) carve c) slice

7. These devices must be able to work in _____________ with one another. = These devices must be

able to work perfectly together.

a) sync b) sing c) sink

8. I need to ________________ accounts for each of the students. = I need to create accounts for

each of the students.

a) sit up b) set up c) set off

9. The number of personal devices is ________________ to multiply. = The number of personal

devices will most likely increase (greatly).

a) found b) bound c) wound

10. He was playing around with the settings. = He was ______________________ around with the

settings.

a) finding b) fading c) fiddling


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c


Business English for IT l Topic: Web design and development 1


1. I've been _____________________ websites for the past three years.

a) design b) designing c) designed

2. I don't like the _____________________ of this page. ( = the way things are arranged)

a) overview b) layer c) layout

3. If you _____________________ some of the elements, it will look better.

a) remake b) rearrange c) reaffirm

4. I'll _____________________ this section.

a) redesign b) design again c) design anew

5. Corporate websites are often very complicated and _____________________ to create.

a) take a lot of time b) take much time c) make a lot of time

6. One of the images is not _____________________ on the page.

a) seeing b) coming c) showing up

7. We have to _____________________ this section into the rest of the site.

a) integrate b) interest c) involve

8. This page has to be _____________________ ( = online) by 5:00 PM.

a) up b) on c) in

9. I like to code my sites from scratch ( = right from the start). I don't use _____________________

editors.

a) professional b) wysiwyg c) sight

10. We have to incorporate some new _____________________ into that section.

a) function b) functioning c) functionality


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. Make sure that the _____________________ is consistent for all the pages on the site.

a) feel and look b) viewability c) look and feel

2. I think you should _____________________ the colors a little more.

a) play b) play with c) play on

3. Can you make the header _____________________ a little more? ( = Can you make it more

noticeable?)

a) stand up b) stand out c) stand down

4. This page is not very _____________________.

a) user-friendly b) user-friend c) use-friendly

5. I've designed three versions of the site _____________________.

a) so you can look b) so you can look at c) for you to look at

6. One of the images is not _____________________ on the page.

a) showing up b) seeing c) coming

7. When you're staging a site, you're _____________________.

a) making sure everything is ok before it goes up b) designing a site from scratch

c) taking down a site

8. When a site is "live" _____________________.

a) only the developers can see it b) noone can see it c) everyone can see it

9. Make sure you test the site on _____________________ browsers.

a) multitask b) multiple c) multiplex

10. We'd like you to create a professional _____________________ for the new site.

a) interface b) intercom c) interview


permission.


ANSWERS:

1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a




1. Many companies want to ensure that their websites __________________ accessibility standards.

a) adhere to b) hear c) live up to

2. Accessibility makes web services __________________ to everyone.

a) valuable b) available c) validated

3. __________________ (IE, Firefox, Opera, etc.) can correct some errors in code, but not all of

them.

a) Browsers b) Networks c) Search engines

4. __________________ is a process of checking your documents against a formal web standard

(such as the one set up by the W3C).

a) Evaluation b) Validation c) Evolution

5. I've created a Flash-based __________________ bar.

a) navigate b) click c) navigation/ nav

6. Denny is a very talented web designer. He always comes up with great __________________.

a) looks b) views c) designs

7. I don't like this __________________. You should use "Arial" instead.

a) font b) text c) lettering

8. When will I receive the new __________________ for the site?

a) context b) content c) contact

9. The text that will appear on a site is known as the __________________. In a big corporation, the

editorial department provides the web designers with the __________________.

a) copies b) document c) copy

10. All our pages are currently __________________. We would like to make them dynamic.

a) static b) statistical c) still


permission.


ANSWERS:

1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a




1. It's a bad idea to create long pages that require extensive __________________.

a) scrolling b) scroll c) navigation

2. I've created some anchor links, so it should be easier to __________________ now.

a) navigate b) see c) move

3. The new section is great, but it doesn't adhere to all of our company's __________________.

a) guides b) lines c) guidelines

4. Make sure you __________________ the graphics in Photoshop before uploading them.

a) visualize b) optimize c) exercise

5. Most web designers no longer use __________________.

a) framing b) frame c) frames

6. When I design a site, I like to keep the __________________ simple.

a) interface b) interview c) face

7. We can't have __________________ on our site.

a) pop-ups/ pop-up ads b) pop-ons c) pop-ads

8. Balance has always been a key __________________ in good design.

a) compartment b) opponent c) component

9. If a site adheres to certain standards, it is referred to as "being "standards-__________________".

a) comely b) compliant c) complicated

10. We need to redesign the site __________________ customers feel secure in purchasing our

products online.

a) make it so our b) so that our c) that our


permission.


ANSWERS:

1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b


Business English for IT | Topic: Web hosting terms/expressions 1


1. A dedicated server is one that you don't share with anyone else. It can be used for both web

hosting and __________________________ hosting.

a) application b) appliance c) applied

2. Would you like your application to __________________________ on a dedicated server, or a

shared one?

a) resolve b) reside c) result

3. A dedicated server has __________________________ ( = many) advantages over a shared

server.

a) numbered b) numeral c) numerous

4. I would like to __________________________ my site from a shared server to a dedicated one.

a) transfer b) transform c) transplant

5. These days, the cost of dedicated hosting has __________________________ considerably.

a) lowered b) downed c) dropped

6. One of the pluses of this hosting plan is that it allows you to __________________________

( = change) the server settings.

a) impersonate b) customize c) personify

7. This plan has no __________________________ limitations. You can download and upload as

much data as you like.

a) bandwidth b) information c) band

8. These days, even small business can __________________________ dedicated hosting.

a) apart b) afford c) abort

9. Let's discuss some of the __________________________ of this hosting plan.

a) goodness b) benefits c) beneficiaries

10. I think I'll __________________________ ( = choose) the dedicated hosting plan.

a) get with b) get by c) go with


permission.


ANSWERS:

1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c




1. Our business has __________________________ shared hosting = Our business has become too

big for shared hosting

a) outlasted b) outgrown c) outplayed

2. VPS __________________________ for "virtual private server".

a) stays b) stops c) stands

3. Does this plan provide root level __________________________ ( = complete control over the

server settings)?

a) accent b) access c) accessories

4. VPS (virtual private server) hosting is a __________________________ between shared hosting

and dedicated hosting.

a) compromise b) comfort c) control

5. Tell me about some of the __________________________ of this plan. ( = what this plan offers)

a) features b) facets c) factors

6. This plan offers free daily __________________________. ( = backing up of data)

a) backlogs b) back-rubs c) backups

7. A stripped-__________________________ server = A server that has only essential or minimal

features

a) down b) up c) away

8. We offer a 99.9% __________________________ guarantee. ( = we guarantee that the server

will be working 99.9% of the time)

a) uptime b) downtime c) transfer time

9. In hosting terms, a server is sometimes colloquially referred to as a

__________________________.

a) carton b) box c) package

10. We have to run a test on this server's __________________________ speed.

a) processed b) process c) processing


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c




1. This hosting plan is __________________________.

a) in 100% reliable b) 100% reliable c) reliable in 100%

2. The server __________________________ ( = stopped working). We have to restart it.

a) smashed b) clashed c) crashed

3. What ASP __________________________ does this server have installed on it?

a) companies b) components c) composers

4. I'm sorry, we don't __________________________ ( = offer) PHP hosting.

a) provide b) provoke c) program

5. A hosting company's servers are most often __________________________ ( = found) in a "data

center".

a) located b) placated c) packaged

6. These data centers have to be set up properly so as to __________________________ optimal

performance.

a) make sure b) make out c) ensure

7. A VPS (virtual private server) is a single server that is __________________________ ( = divided)

into multiple dedicated servers.

a) partitioned b) parted c) positioned

8. Let's discuss some of the __________________________ of an open-source operating system.

a) advantages b) advantaged c) advantage

9. We can offer the same service for a __________________________ of the cost. ( = for much less

money)

a) faction b) fraction c) friction

10. A dedicated server is sometimes referred to as a __________________________ server.

a) primal b) privatized c) private


permission.


ANSWERS:

1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

Date post:	26-Oct-2014
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